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I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
have you tried a hard reset?
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
I had this problem with my HD2 also even when I had did plenty of hard resets and installed custom ROMS problem was the processor was bad so I got a replacement for my defective HD2 now the one i have now runs perfect does not freeze at all and the battery life is perfect im now running MAY 31 Energy ROM
I just did a hard reset. I am going to avoid installing any news apps for a few days to see how the phone does. I' ll post a reply in a few days to give an update. Thanks for the help.
same here.
I have been having this same problem since i have upgraded to the latest version from tmobile website. What is worse it that, i am also having problems with playing videos on youtube. The video would start to play and after few seconds it will freeze and makes a very loud and annoying sound, then shuts itself off and restart, sometimes freezing while restarting, so i had to take out the battery. Sometimes it would freeze right after it restarted. It's becoming so frustrating dealing with these everyday. 40 percent of my time using the phone is spent on restarting, taking the battery off and waiting.
someone please help. thanks!
Have you done a hard reset since installing the new ROM. It's recommended by the super intelligent people on this site. I am not there yet, but I did a few hard resets on my phone after upgrading to the new ROM and it works great.
i would either
1 go back to rom 2.10
or, more likely since its so new
2 go get a new one, see if its the same.
I received a text message from t-mobile indicating that a new update rom was available for install. After updating I noticed that the mobile phone would freeze for a split second and then instantly restart. After having the unit freeze several times throughout the day, I performed a hard restart and did not install any cabs. I noticed that it would freeze when I would go online.
Just yesterday I downgraded back to the original rom and no more problems.
After the hard reset last night, my phone froze several times in the next couple of hours. It even turned off, then back on three times when I wasn't even using it and the battery was full. I have only had the phone for five days, so decided that is wasn't worth the headache and I called T-Mobile to exchange it for a new one. Hopefully, I have better luck with the new one.
Well, I received the new one yesterday and it's doing the same thing. Not sure what to do at this point. I'm irritated that HTC and T-Mobile released this phone when it obviously wasn't ready.
HD2 Freezing issue: Try this
For everyone who's having tons of freezing issues with their HD2. I found something interesting. I got my HD 2 a couple of months ago in June. It ran for almost a month, no freezing but sadly I had to return that one because the output resolution was bad. Some kind of defect. The second one I got for a replacement didn't have much freezing issues but I did encounter a couple and then I installed BeeJive. That program freezes my HD2 sometimes. Then I discovered that my WI-FI wasn't working, no idea what happened. I tried everything thing I could but it would not work. So I did a hard reset.
After the hard reset, the HD2 freezes all the time and was soooo slooooooow. It was so bad that I could not work on it. Having experienced the HD2 before all the freezing issues, I know that it had to be something else causing the freezing. So I hard reset again and reinstalled my applications again and tested each to make sure it was working and not causing the frequent freezing and most importantly, the slooooowness.
So far so good. I still installed BeeJive because it's the best IM software I found out there that uses your data plan for IM. It still causes freezing but I know what functions will cause it so I try to avoid it. I also keep my list of installed applications down to reduce the chance that it's one of my infrequently used apps that's causing the freezing.
So if you're daring, hard reset your HD2, then install your most used applications first, test it, then installed the next frequently used application next, and so on and so on.
One more thing, I've discovered that the auto update for stocks, weather, and frequently direct pushed emails, as well as gmail/yahoo accounts will cause the HD2 to be slow. I still set my gmail to update every 10 minutes because it's my main account, but yahoo gets updated once an hour and outlook gets manually updated during work hours, since I'm at work, and gets direct push for the hours I'm awake at home. No need to push email when I'm asleep.
Another possibility for resolution - microSD card
I purchased a new microSD because I noticed that the one that came with the HD2 is a Class 2 device. I could not take videos for more than a minute and then it gets real choppy.
I bought a new Class 6 card. After getting the card, I tested it against the Class 2 card. Huge difference. It seems that SD card speed and HD2 performance are directly related. I tested the cards with the following applications: Opera Mini, Opera Mobile, BeeJive, Camera, Video Camera, and Email. On both cards, on certain programs, the card access goes down to below 1mbs. However, for the Class 6 card, it ramps up quickly. The class 2 card, being already slow, lingers. This in itself causes a huge lag and freezing. I discovered that on certain applications that froze before, it now doesn't freeze but it does take an extra 'second' to recover.
My biggest relief has been that BeeJive no longer freezes where it froze before on certain functions. I've been running for over a week now without any freezes. I'm not saying you should replace your SD card, yet. However, you can test it to see if the lag is causing the freezing.
A new 16gb card costs $75. Make sure you test it, if you decide to get one. I got 7mbs max access with mine and consistently got 6mbs, which is what it's suppose to be.
Hello everyone, I've got an interesting problem that I want the experts here at XDA to help me troubleshoot. Feel free to ask questions as I know there's probably a million variables at this point with stuff installed, uninstalled, gps, root, task killers, etc.
alrighty with that said, I did the e-wrecked gps fix (changing the operation mode and server location+port). That seems to work great in terms of time to lock on my position as well as improved accuracy. Over the next couple of days I noticed some really choppy and lengthy phone start ups after the fix.
Eventually it got to (and currently is at) a point where it kept rebooting the phone, or at least touchwiz. It would load up, scan media, search for the network, do all the start up stuff, then lock up, and turn the screen off. Hitting the lock button/power button does nothing while it resets itself. Then it resets to the lock screen, the screen lights up and it goes into "searching" for the tmo network while doing the storage preparations, and other boot up stuff. It does not restart from cold (with the vibrant, tmo, and galaxy animations, only the lock screen and OS boot process)
Anyone else got any funky restarts going on, for whatever reason? I basically want to start seeing what would trigger this behavior. I started uninstalling stuff one by one trying to figure out why its doing that but sometimes it boots up fine, sometimes it boots but doesn't ever find tmo's network, and sometimes it just does the above.
Observations:
1. It will always boot up fine if the SIM card is out.
2. The last time it did it was today while I was at work, listening to music while the phone was charging. Im noticing that the phone gets pretty hot while charging and really hot if you're using while its charging (getting apps, surfing the web, playing games, etc)
So any thoughts from the tech gurus here? anyone have similar behavior in the past on other phones? is the heat affecting the sim card negatively? I can (and have) put my simcard back in my treo 680 backup phone with no issues whatsoever.
New observation, it consistently does the reset process as soon as the "Adjust Time and Date" as it registers/syncs with the network.
UPDATE: so, i did some research, ended up at the setCPU thread and saw that when set to OnDemand some people's phones experienced similar tendencies. Problem is, mine was already set to auto-detect and "Conservative". I un-checked start at boot, and tried again. Same problem. I uninstalled setCPU completely and my phone appears to be back to normal.
I'll update again if anything changes.
so one of the things that i removed during my troubleshooting was my corporate exchange account. When i added it back. it did its initial sync fine and gave me my calendar and contacts. I then rebooted and the problem came back.
I removed the account and rebooted. it went through two cycles of the restarts and on the third one, it worked. I left it alone after that.
I then was showing my friend some things (browser differences) and had 3 browsers open. It froze as i went to close Dolphin HD. Rebooted and now its back to the cycle.
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
my phone resets itself also as described above, but not really doing anything in particular. i dont have a whole lot of apps installed. i even was using google maps the other day and after it started up the screen went black and the device was unresponsive until the screen came back and it said searching and the media scanner was running.
well first off thanks for responding lol. i thought i was by myself out here.
secondly, i found that if i leave it alone and let it go through its cycle, it does eventually boot up ok (this is recently, before, it was endless). i havent restarted my phone (im afraid to lol) since it did it on its own yesterday (showing my friend the browsers).
since yesterday, i've used it for navigation (motonav), serveral installs, downloaded podcasts, rss feeds, etc and its been ok (even while charging and wifi on). again, havent actually restarted it since yesterday because its actually functioning for once.
Lastly, i unchecked the auto update time and date from network in the settings just to see if that makes a difference because based on previous expereience that is the point where it freezes and resets. Thanks for chiming in and let me know if there's any other advice you have
I'd suggest a reset as mentioned above.
Been checking out this site for awhile but this is my first time posting, today my phone started to have this problem and it just bootloops touchwiz if i have a simcard in the phone.
It works fine without a simcard but my problem is it will not let me turn of auto update of time and date, i have tried disabling this setting and it just enables itself again. I have also noticed that if I started messing around with time and date settings even without a sim touchwiz reloads once. I guess im gonna give a reset a go.
martin0641 said:
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
Click to expand...
Click to collapse
heygrl said:
I'd suggest a reset as mentioned above.
Click to expand...
Click to collapse
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
jblade1000 said:
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
Click to expand...
Click to collapse
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Smae problem, its setcpu!
SetCPU with any settings will do this.
It needs an update, the auto detect some how loses and
will set the cpu to 19mhz max and min.
This is too slow to process. I rebooted and pressed settings and uninstalled it
while I could. Seems to behave once out of touchwiz.
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
It's not the maps update because my phone works fine with it.
It was hero of sparta a gameloft game from there web market funny thing is its suppose to work on the vibrant while dungeon hunter which works fine would only give nexus as a check out option. Anyway im going to try to get a refund tomorrow.
I get the same touchwiz reboot but for me it has only ever happened while using google maps. I do not use set cpu, but I have applied the gps fix. It is more than a little annoying. I have done a system wipe but the problem persists.
Sent from my SGH-T959 using XDA App
yes, if you have setcpu, uninstall it - its buggy with the galaxys
- sometimes you can't wake your phone (if you set a screen off profile), forcing you to do a battery pull
- constant launcher restarts
Judgement5 said:
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
Click to expand...
Click to collapse
and this is why i started the thread, to make sure i wasnt all alone. i have everything you have installed as well, but it was doing it before i picked up hero of sparta (and nova, and asphalt 5, man those guys make some good phone game lol).
anyways i just installed barnacle wifi tether yesterday so thats not it either (at least for me). That leaves the google stuff, out of the apps in your list, all of which were installed when i first got the problem, and are still on there after I've removed setCPU
heygrl said:
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Click to expand...
Click to collapse
ok so, contacts, text messages, etc stay? Meaning if i do a factory reset, root stays, and all app stuff can be taken care of by, say, AppBrain since it has a running list of everything installed and knows where to get it to install it again? I apprecicate the advice, but this would still be a last resort sort of thing. my phone has worked fine for the past few days but I also havent restarted it yet either
just a quick update, my phone still does this if i reboot my phone (which is never now that i got my 32gb sd card), but for the first time ever hero of sparta caused it to happen while the phone is on. I uninstalled it so we'll see.
Ive had my Omnia 7 (8gig, Three network) for over a week now, and while I like the phone and want to keep it, I feel like returning it and asking for another. (another omnia 7)
The reason for this is that it seems to crash a lot! Numerous third party apps and even occasionally the first party hubs seem to randomly crash, refuse to load or freeze/hang the phone. Sometimes I can use it for a whole day with no problems, but occasionally i can use it for 15-30 minutes and have numerous apps refuse to load or crash and maybe even freeze the phone, making it totally unresponsive and forcing me to restart the phone 2 or 3 times!
The most common main culprits are ebay, yellow pages, remotely possible, poynt, imdb, fantasia painter, train travel, xbox live extras, marketplace. But almost every app ive downloaded (aswell as zune, messaging and hotmail) has bugged out at some point
It seems totally random as like ive said above sometimes everything just works perfectly and other times it throws a wobbler. I'm left wondering if this is just because its an immature OS and it'll get better with updates or ive just got a dodgy handset and should get a replacement.
Which leads me to ask you all a question:
How often does an app on your Omnia 7 crash, freeze or reset your phone?
Thank you,
Liam
This is weird. Could it be bad memory? I have an Omnia since 8-9 days, and it's been perfect, practically. Just felt something was amiss with Zune yesterday, briefly, but haven't had any other problem. Of course, I don't have that many apps installed -- and haven't tried out eBay/imdb/poynt etc...
Maybe, you could try a hard reset?
Omnia 7 rocks
Mine is working fine, try a hard reset. If the hard reset doesn't help, i would demand a replacement.
Had zero crashes on my Omnis after 3 weeks of constant use. Only bug I have is in internet explorer sometimes not scrolling down until 2nd try. I would guess it is one of the 3rd party apps causing your problems.
Mine sometimes crashed in Marketplace or Zune. When I tried to open one of those I got a couple of loading dots but the app didn't launch.
I only got my Omnia for a couple of days - I hope that this will not happen often...
ok im definately gonna do what i can to exchange it for a new one now. twice in a row it broke while just trying to send a text message.
The first time it froze and needed restarting, the second time the screen went dim and the touchscreen stopped working until i restarted it
My VS980 for the third time now randomly started lagging and hanging. By that I mean the main watch on accuweather hangs, sending text messages and downloading hangs, and just switching through home screens and app list the screen freezes and then unfreezes. Apps barely boot and social, calendar widgets do not update, and typing freezes after every word for about 3 seconds. Restart and safe mode do not fix this problem. The previous 2 times I did a hard reset but it seems to only fix the issue for about 5-7 days, but those are annoying, so is there any other solutions or anyone aware of this such type problem?
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
madasalizard said:
Is there some certain program you keep re-installing that could be causing issues? Have you tried any custom roms?
Click to expand...
Click to collapse
Definitely sounds like a rogue program running in the background. My advice is for you to do a hard reset, then install apps one at a time (run it, of course), and find out which program is causing an issue. An alternative is that you google each app to see if others using the same apps have issues.
I got this phone recently from insurance, could it be something in Kernel issue or something else? I did another hard reset, I'll look out for any apps, but it happened randomly without any downloads or installs. I have no custom roms, and I only have news apps and 3 games from EA.
Question - Could this possibly be spawned by originally having rooting problems? The phone was sort of frozen on my first root attempt for some unknown reasons, the command box suddenly froze and the android icon was frozen, I had to restart my phone and attempt root again even though the previous root attempt started and was cut off, and the first time the lag issue happened was the next day. Do you think I should try un-rooting and re-rooting my phone? Or is that irrelevant.
Past oomberr
Are you running any custom roms, kernel, mods? Recovery installed?
Possibly a modem problem
I had this problem on my G2, and changing my modem seemed to fix it. I was using EUR KK modem even though I'm in the Middle East. Try changing to your region specific modem and then it can fix it, a dalvik/normal cache wipe can help. If all fails then try wiping, or switching roms.
I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.
pdes said:
I am not sure if this is an Android or Galaxy issue so please redirect me if necessary.
I have a new S10 plus which has worked perfectly well since the beginning of January until a couple of weeks ago. It has the latest firmware. Suddenly, updates have stopped happening either automatically or manually. I notice that there are umpteen reports of this in many forums going back a couple of years and there is a wealth of advice as to how to fix it. I have tried them all many times (Play store cache, Play Services cache, rebooting, closing recent apps etc.) to the point where I gave up trying to find a solution and wiped the phone. It took a long while to restore some 200 apps but all came back and the first lot of updates updated correctly. However, a day or so later, the problem returned with apps only partially downloading or getting to 100% then not installing.
There was one "fix" I hadn't tried as I came upon it late on. I started the phone in safe mode. As soon as I did, the update whizzed through. However, after a normal restart, the problem was back. So I have a messy solution that I can apply when the list builds up but this is far from satisfactory.
This is where my ability and knowledge comes to an end. I am presuming that one of the apps that doesn't load in safe mode is causing the problem.....or is it? Could this be a system app? What can I do next? Is there an error log that could pin-point the cause of the problem?
Many thanks.
Click to expand...
Click to collapse
I noticed this issue as well. I use Aptoide to get updates faster and updating either Play Services/Store got mine to start working again
I have play store issues too.
One issue is i have to clear cache and force stop Playstore and services to get a list of updates to show up. I keep hitting check for updates and nothing, but when i do the above i get some updates appear straight away
Another issue is my list of beta apps dissapears every night at 9pm and magically reappears next morning at 9am. This also makes the security updates for play services in biometrics security settings dissapear at the same time. After months of arguing with Google and them blaming Samsung, telling me im running beta firmware (which i never installed beta, i went straight to Android 10 Stable) doing a complete factory reset and clean install, the problems still prevailed, then i found an old nexus 10tablet and installed my google account. When the beta apps ect dissapears from my S10plus it also simultaneously dissapears from the nexus 10.
The nexus 10 only has Android 6, has a different version of playstore and services. Yet Google Still insist its because my S10plus is only on beta firmware, even though i sent them about phone screenshots.
Its pretty obvious that this is some kind of syncing issue with Google servers and playstore services
But they refused to take ownership of the issues.