Can't send MMS pictures - Verizon HTC 10 Questions & Answers

I am for some reason not able to send pictures at all. I have used hangouts, stock and Verizon text. Is there something I need to do to allow pics to be sent out?
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There shouldn't be an issue. Have you tried removing and re-inserting your SIM card? If that doesn't work, are you able to send pictures with web app for Verizon messages? https://web.vma.vzw.com/vma/web2/Message.do

Might be an APN issue. Have you checked your settings?

I can't download mms, while on Wi-Fi only when I connect to Verizon data
Sent from my HTC6545LVW using Tapatalk

I had this problem not to long ago and it turned out that I had the sim tray pushed in to far. I ejected it and pushed it in until it was flush and it works fine now.
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Related

I can't send pictures? Using it on T-Mobile

I put the lte apn settings but I can't send pictures but I can receive them sometimes. Does anyone know how to fix that? The internet and all works just can't send pictures and can't receive them sometimes
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Does anyone know how I can fix that?
Sent from my SAMSUNG-SGH-I337 using Tapatalk 4 Beta
Do you have the the tmobile s4 or att s4 unlocked? I found that when I unlocked the my att gs4 for tmobile the apn setting s automatically popped and mms nd lte wrk I try to edit them to include was left out nd mms stopped wrking so I reset the settings back to default
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I had a similar problem with mine, but only when I rooted it. It would send and receive MMS and then stop and never send or receive MMSs again. The solution for me was resetting and going back to pre-rooted (unrooted?)
Is your device rooted?

MMS issue?

I just tried to send a MMS and I can't send it out. No issue with SMS though. I tested it with Google Messenger and Hangout.
Anyone else have this issue?
Are you on WiFi Calling? Have you verified your MMS settings are correct?
I'm using Textra currently, ChompSMS prior. I set the MMS to "System" instead of "Legacy" and it's working great.
Thanks for your reply. I tried various APN setup and nothing helped, and I'm not on wifi calling either. I finally called tech support, they think the problem is the provisioning on their end. They will try to sort it out and get back to me.
Are you using IPv6? Try changing it to IPv4. Also try to reseat your sim card. Did you change your sim card with the one in the box?
Tidbits said:
Are you using IPv6? Try changing it to IPv4. Also try to reseat your sim card. Did you change your sim card with the one in the box?
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I tried changing to IPv4, that didn't help (it helped with download speed though). I switched from Note 5, so my sim should be okay?! My wife's S7 Edge is okay though. I'll try to clean my sim and see if that helps.
I don't see how it would be a provisioning problem if your sim and account are already provisioned and work in other phones. If you switched Sims then I could see a potential provisioning problem and possibly they'd need to update your sim information.
Sent from my SM-G935T using Tapatalk
Back in the day when you registered a new SIM before mms would work you had to send one to yourself for some reason. So try sending a picture from your phone to yourself haha
Tidbits said:
I don't see how it would be a provisioning problem if your sim and account are already provisioned and work in other phones. If you switched Sims then I could see a potential provisioning problem and possibly they'd need to update your sim information.
Sent from my SM-G935T using Tapatalk
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Yeah, I'm not sure the real problem here. Should try to use the new sim that came in with the phone?
firerock said:
Yeah, I'm not sure the real problem here. Should try to use the new sim that came in with the phone?
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You got nothing to lose at this point. If it doesn't fix itself by the morning (I don't know where you live) or at least within the next 2-3 hours I would try a sim swap.
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I have a similar issues with mms except mine say "downloading" and then "message can't be found." I am coming from an iPhone and switched off iMessage too. I switched SIMs and it didn't help. Idk what's with T-Mobile's network since wifi calling doesn't seem to help either. My iPhone works fine though.
firerock said:
I just tried to send a MMS and I can't send it out. No issue with SMS though. I tested it with Google Messenger and Hangout.
Anyone else have this issue?
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My wife had this problem. Came from S6 edge+. Every message she tried to send failed. I tried sending her a message and she received it without any problems and was able to reply back and send messages after.
Sent from my SM-G925T using XDA Free mobile app
dnanj said:
My wife had this problem. Came from S6 edge+. Every message she tried to send failed. I tried sending her a message and she received it without any problems and was able to reply back and send messages after.
Sent from my SM-G925T using XDA Free mobile app
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So, after I spend a good hour with T-Mobile tech support, they finally solved this problem for me (and it's easy to fix). The issue is the phone, not T-Mobile network. Go to APN setting page. Click on more > reset to default. Reboot your phone....and that should just fix it. Somehow my APN was messed up and I can't even edit it. So, a quick reset fixed it.
I am trying this soft reset & APN reset to default now. I will report tomorrow if it solves my issues.
My problems is still here.
Have you tried Signal (Snowden-approved encrypted SMS)? Maybe some other texting client?

Cant send but can receive sms

So it was working yesterday without issue. I can recive text but cannot send them with default messenger. If I use hangout for sms it will work. All sent messages said failed. I have cleared messenger from apps and even gone as far as a factory reset. I am at a lost.
Tried with WiFi calling on and off. WiFi on and off. Safe mode. Nothing is letting the default messenger send.
My only luck I had once was while it was booting I was able to send a message
Did more trouble shooting. Problem is while on lte. Called and opened a ticket with the engineer
Do you have WiFi calling enable? I heard that played an issue for some people
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Have tried both on and off. Instant fail
Sent from my SM-G935T using XDA-Developers mobile app
I had the same problem I turn off wi-fi calling and Voice over LTE the fix the problem for me. I can send and receive sms/mms .
I also have intermittent problem sending sms/mms. It would report as failed but the other end actually receives it. Will try disabling wifi calling.
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Why do I need data on for MMS but not with my Sony

I'm assuming this issue is based on individual phones? Both have the same information entered but on the g6 I need to enable data to serve our recieve pictures. My Sony z3 and Alcatel Idol 4 don't.
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MMS are transmitted via data networks, not like SMS. You would need data of some type to be able to send and receive them.
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Correct, however on my other phones I don't have to enable my data. It just sends the MMS automatically. On the G6, I have to manually enable it.
Same goes when I receive an MMS.
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Could be because the other phones didn't truly disable all data? Were the other phones on the same network?
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Yes, they are my former phones, same sim card. I just thought it to be weird and a bit annoying.
Does yours act the same?
It seems it does. It will send with Wi-Fi on and data off, though.
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Mine won't, sob? . Thanks for the update
I'm on Tmobile. Possibly network type or even radio difference?
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I am stuck with the same issue. On stock ROM from SONY on Xperia SP, Xperia T, Xperia Z and Xperia Z3 I was able to send MMS messages with data connections disabled. The phones nevertheless were able to send and receive MMS messages. They were automatically activating the transmission and shut it down after message was sent/received. I have never paid a single cent for data transmission on those phones. After switching Sony SP to Lineage that feature stopped working and I have to manually enable data transmission ....

Verizon Messages MMS issue

For some reason, every now and then, I'll send an MMS using Verizon Messages, and it will get stuck on "sending", and never send. This happens when connected to WiFi or data. If I delete the MMS, and send it using Samsung Messages, they go through immediately. Anyone know what that could be? I never had the issue with my S9. It only started when I got my Note 10 Plus. I've tried uninstalling and installing the app, and also going back to older versions, and it didn't help.
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