Soft key working with finger but not pen - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all. I have a stock device but perhaps some of you might help shed some light on why the recent apps soft key works fine with my finger but not the pen (the back key works fine with both). I've researched a lot online but all the discussions I've found seem to be the other way around - reacts to pen but not capacitive touch. I have this phone and the note edge and deciding between the two. Although I'm leaning towards the regular note 4, this non-working key bugs me a bit as I tend to like to use the pen. Anyone have had this problem? Software or hardware likely? Thanks.

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[Q] S-pen vs. finger, need some clarificaton.

I am happy, apart from WiFi problem, Note 3 user but I have some questions regarding spen. I havent head any experience with spen before but I guess my expectations were higher then the reality, so here we go:
1. Shell the spen be sensitivity be equally good to my fingertip? In my case, finger servse it purpose better.
2. When I use the spen at an angle ( so colled natualr writing angle) the reception is poor. is it normal?
3. Shell I apply slight pressure when using the spen, or shell "the touch" itself be enaugh?
4. The worst part is about the capacitve buttons, I need to tap with the spen, 2-3 times before the device registers it.
Please help me out, as I need to make my mind before I go complaining
Thanks!
I went to the shop and tried the note 3 before I bought it. (3 different shops).
At the shop I played around with it, mainly with the s-pen.
I can definitely say from my own experience (30 min all up) that I found using the pen quite easy, and while I I needed to get used to it for the first couple of minutes, I experienced no issues.
I also used the pen from another samsung tablet that was next to it and found no problem.
I will say that my finger is much less accurate than the s-pen.
If you have a problem, try and go to a shop and try their note 3 pen on your device to see if its different.
You could try a tablet pen as well to see if that makes a difference for you.
Good luck.
Sent from my GT-I9300 using Tapatalk
The S-Pen is Wacom pen technology based device, which allows presure sensitive writing/drawing if the program/App makes use of this.
You will see a pointer if you come close to the screen with the wacom pen and moving across the screen, in windows tablet the mouse pointer is already there but will move with the pen movement too.
You have to touch the scrren with the pen tip an provide at least minimal preassure. The benfits are:
- if the programs do not support preasure sensitive input you may assume that it's not better then your finger.
- If the program supports preasure sensitive writing/drawing the line will get thicker or more pronounced e.g. if you draw using the spray paint. -
- Other Wacom pens work too, e.g. the S-Pen from my Samsung Slate7 win7 X700T1a tablet. It's slightly larger and better suited for work.
- The main benefit over the smaller pen that come with the Note is that on the opposite site of the pens tip is the erase button, that allows you to erase parts you don't won't.
- In addition to the keayboard you get also handwriting recognition, which is toggled by a button on the keyoard.
Unfortunately Samsung does not provide many details on the interfaces or versions, but I would assume it to be around 256 presure steps. Wacom tablets may be as high as 1024 -2048 steps.
I hope that helps you to have a better understanding of Wacom technology and what to look for. For me the Wacom based pen was a large reason why I choose a Notes.
Thank you for your answers but I am rather then understanding the technology trying to identyfi if the s-pen that came with my note 3 works as yours.
I just wanna ask if it register / works the same as yours and if you are experiencing the same when using it.
1. Is is as respoosive as your finger when touching the screen? Is just "touching" just enuagh, or sligh pressure need to by applied when navigatin between screen or while browsing?
2. And the captivate buttons, do they register your taps every time?
Thanks!
cudo said:
Thank you for your answers but I am rather then understanding the technology trying to identyfi if the s-pen that came with my note 3 works as yours.
I just wanna ask if it register / works the same as yours and if you are experiencing the same when using it.
1. Is is as respoosive as your finger when touching the screen? Is just "touching" just enuagh, or sligh pressure need to by applied when navigatin between screen or while browsing?
2. And the captivate buttons, do they register your taps every time?
Thanks!
Click to expand...
Click to collapse
1. A slight touch on it. Just like how you touch or tap it using your finger.
2. Yes, since Note 8.0, S Pen works with the captive buttons. Ours one too.
Different between using S Pen and finger for the Air View is:
1. Finger - you can preview picture / SMS / header / email / speed dial etc
2. S Pen - besides what the finger could detect, S Pen also act as the mouse hovering mode and you can hover it above most of the icon and shows you a description what does the icon do

[Q] soft key problem (screen shot and palm rejection keys)

when i first hold the tablet (and even before) i tought that screen shot key is priceless. its very useful. when i read a book or surf on the web it lets me cut and share/send anything on my screen after cropped as i like. but them losing that key when i put stylus in its silo was a bit uncomfortable. most of the time i need that key i wasnt using. so i was sondering if its possible to keep those keys "all the time"
than something happened and its really bad. i totally lost those keys. when i pull of the stylus it doesnt feel it. it doesnt show those keys and it doesnt pop direct stylus launcher (even the setting is right) i tried to tweak it with simple methods like pulling it out ressetted pulled in resetted again etc but doesnt work.
so for get the direct stylus launcher, the question is, is there a way to make those screen shot and palm rejection keys "always on" no matter what?
i couldnt find any other people having this problem but even for the people doesnt have this problem, have an option to have those keys all the time should be nice.
I had this same problem with my girlfriends tetra note 7. Basically the tablet recognises the sylus by a little magnet snuck away in the stylus and in the tablet. When the two attract the tablet recognises the stylus in it and visa-versa. All I did to sort the issue was undo the tip of the stylus and re scree it back on again and that seemed to sort the issue. Sorry if you have sorted the issue
Sent from my SM-T320 using XDA Free mobile app
I did had to try it 3 times but at least can confirm: un-, and rescrewing the metal end does seem to sort the issue out. Just when you do so, unscrew the inside part of the metal end/cap aswell!
Hi, i am facing the same issue with my newly bought tab
But I am not able to solve it by unscrewing and rescrewing the stylus even 10 times...
If any other solution , plz help

Screen way too sensitive

I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
And I thought it was just me who's thinking that I could literally scroll and use the touch screen without touching it :silly: (may be from 1 mm distance). The effects are less after I've put on the Zagg screen protector, its really thick and rubbery ( with friction). I think they did it to make it work even with gloves on or something since I couldn't find any option to turn on/off the glove mode previously introduced. I also miss the air gesture features introduced with S4.
Yeah it's annoying being forced to have a glove mode at the sacrifice of running apps in the first place. One feature should not defeat the phones use like this.
Sent from my SAMSUNG-SM-G928A using Tapatalk
Interesting, I have the opposite issue. The screen seems much less sensitive than my normal s6 edge.
Sent from my SM-G928T using Tapatalk
eclypse3demons said:
I have searched around but have not been able to find a solution, I have a new (two days old) Samsung Galaxy S6 Edge +. I love the phone so far, Android 5.1.1 is great, I have always like the TW interface, but I have this one nagging issue, and believe it or not its a big problem. The phone works super in all aspects but with games. Which during my off time I love Tower Madness and Clash of Clans they are my go to solitaire games =) BUT...... The touch screen on this phone is so sensitive it has a hard time registering the difference between screen scrolling or tap to select. So if I go to tap a unit it scrolls the screen ever so lightly before I even tap, then moves the screen, then I have to tap ever so accurately and deliberate or hit it a million times to register I am tapping not scrolling.
This is the one area the phone is just so bad. I have actually tested this over and over and I can scroll the screen without physically touching it holding my finger just above it say 1/16th of an in or less and it will move with my finger like the hover option on my old Note and Note 2. I cannot for the life of me find any sensitivity setting and its a phone issue not an app issue, unless the app can make you scroll the hardware without touching it . The only setting I can find is the mouse/touchpad sensitivity setting which has no affect on this.
Has anyone else been able to fix this?
Click to expand...
Click to collapse
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
pankajxdx said:
Even I noticed it, but it's not as drastic as it's for you, so I guess I can live with it. Also at times when holding the phone in one hand it registers my finger from the sides and hinders my main input.
Click to expand...
Click to collapse
That was happening before. After the Spigen Case, no more...
Any luck?
I wondered if there were a resolution to this issue? I have a new Samsung Galaxy Note 5, and am having the same issue. I play DomiNations, and every tap pans the screen. It's maddening.
I wish, too, I could use the S Pen stylus, but I think that might be more of a game implementation issue than anything.
Open Phone Dialer.
Dial *#2663#
Press TSP FW Update (General)
This will update screen drivers to latest version - has totalloy cured my screen tap scrolling sensitivity issues.
Settings/accessibility/dexterity and interaction/tap and hold delay. Change the 0.5 to 1 sec. Looks like it helped my note edge. I hope it helped someone.
I'm also having the same issue. Every time I try to tap a button inside a game, it scrolls the window instead of activating the button. Of course this also happens when I tap and hold. The screen registers it as movement and tries to scroll instead of tap and hold.

Keyboard keys on screen edges

Hello, I noticed that when typing with my right hand, I can't seem to use the keys on the left edge of the screen such as number 1 on Samsung keyboard for instance. It works some times but mostly not and when trying over and over it registers 2 out of 10 times. I'm not sure it is a sensitivity problem as with my left hand, number 1 works always. It seems that the edge of the screen works best when approached by the hand on the same side as if it works under a certain angle or so, anybody noticed this? I tried swiftkey and it is the same. Thanks
Somehow this thread got lost in the Q&A section?
Edit: Sorry, it looks like the search in the browser was not working properly.
So I went to Samsung store to test other S7 edge devices and they are all the same. The guy there mentioned that somebody else has complained about it earlier. It seems that when trying my hand slightly touches the edge and this stops the phone from recognising the touch on the other edge, weird.
I think what is happening is palm rejection by the right hand. You can resize the keyboard in settings or try Swift key
Sent from my SM-G935W8 using Tapatalk
1010110101010101. Guess that's not an issue for me with the keyboard, but there have been other apps that made me wonder if my touches on the side were registering.

Soft keys (back,home,tasks) stopped functioning.

Started having this issue on my phone 48hrs ago after it being left on the shelf charging from 5% battery overnight. So I'm using a 3rd party app to simulate the buttons for time being as a workaround (there's loads of variants on the Play Store that don't require root) until I fix it.
I had to replace a cracked screen on it a few months back (which was easier to do then I thought thanks to the iFixIt teardown. All has seemed well apart from some light blooms on the screen that I've lived with and now the buttons failing, and the part I ordered didn't come with the adhesive to reattach the back.
So I've now bought another screen\digitizer from amazon in the hope it'll resolve the issue and should be delivered within the week.
I've seen a lot of forums around the web for people with similar issues.
Tests tend to involve variations of safemode or factory resetting without restoring original. But this doesn't resolve the majority of cases, except the occasional temporary fix.
Solutions include; factory resets, flashing different ROMs, dropping at a 20degree angle, persistently hitting the buttons and re-seating a ribbon cable.
My thoughts:
It seems to me that maybe the Soft Keys area uses resistive touch section rather than capacitive touch, which would explain why the soft key touch area works in some instances but not others. It would also through weight behind it being a hardware issue. The capacitive multi-touch screen works fine, but the resistive section for the soft keys doesn't. Anyone have further thoughts on this?
Same without me
Easy test
Rotate your phone into secondary landscape mode. This will place the navigation buttons on the other end of the screen. From here, you will be able to perform the necessary tests to determine the validity of your theory.
AndyCorps said:
My thoughts:
It seems to me that maybe the Soft Keys area uses resistive touch section rather than capacitive touch, which would explain why the soft key touch area works in some instances but not others. It would also through weight behind it being a hardware issue. The capacitive multi-touch screen works fine, but the resistive section for the soft keys doesn't. Anyone have further thoughts on this?
Click to expand...
Click to collapse
Lol this doesn't make any sense, if it was a true you would be able to press soft keys with a pen or old stylus - this is how resistive screen works.
No part of this phone's screen is resistive. Sigh people that don't understand the basics of capacitive touch screens.
Thanks for the responses.
Yeah, resistive was a pretty far stretch of imagination, but I couldn't think what else it might be at the time.
Anyway. Replacement screen fitted and soft keys working again.:victory:
I can put off looking for a replacement phone for a little longer.

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