Bluetooth troubleshooting tips? - OnePlus 2 Q&A, Help & Troubleshooting

Trying to figure out why, sometimes, bluetooth cuts out on the OP2.
It doesn't appear to shut off, as my head set doesn't tell me it was disconnected/reconnected, but listening to spotify, the music goes dead for sometimes as long as an entire verse of a song, and then picks right back up.
Could it be the headset? Doubtful, as it happens with different ones.
I can always turn on the HCI snoop log, but that dumps so much data, I need a primer to let me know just what I should be looking for in it. OR any other advice. Any apps or tools that might help me track down what could actually be causing the problem.

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Music bug: stopping or skipping

Anyone ever have this problem, where the music player will stop or skip after you close the screen. It only happens when i put it my sweater pocket on both right and left sides. It had just started doing it and never did it like this before. I even tried restarting the phone to no avail.
Its the 'feature' of using the accelerometer to skip and rewind a track. Terrible feature in my opinion since I have yet to figure out how to disable it. Put it in your car, hit some bumpy road and have it flat on your seat and it will drive you nuts with skips, rewinds, and at times utter silence as it jumps from track to track.
If anyone knows how to turn off the feature on the music player, I'd be grateful.
Hmmm, thats what i thought was going on. However it never happened before that I can recall, I feel like i did "something" to enable it because i use advanced task manager to disable programs that i dont use, and i think i remember it hapening after a disable session.

[Q] music stops when signal drops?

I've noticed that when I'm on the subway listening to music and my signal drops the music cuts out for a second. it does this also when the signal has been re-established as well. I've tried multiple media players, played with any settings I could think of but I'm very new to Android so I'm sure I'm missing something. Does anyone have an idea how to fix this? currently I've been enabling Airplane mode when getting on subways, but I'd rather not have to.
I posted about this earlier, it's the cell-signal-found alert cutting into your audio. Short of turning on Airplane Mode there's nothing you can do on wired headphones to avoid it.
You CAN go around the issue with Bluetooth headphones, which for whatever reason don't get interrupted. Sucky solution I know but it works.
Am I really the only one here with this problem? could it be a hardware issue? I have a hard time believing there isn't a software fix for something like this.
lordsandwich said:
I posted about this earlier, it's the cell-signal-found alert cutting into your audio. Short of turning on Airplane Mode there's nothing you can do on wired headphones to avoid it.
You CAN go around the issue with Bluetooth headphones, which for whatever reason don't get interrupted. Sucky solution I know but it works.
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oops, looks like we both replied at the same time. that is sucky, but thanks. At least I know I didn't break anything

How do I use A2DP conveniently and reliably?

I just bought a new Subaru BRZ after driving 10 year old cars and I'm trying to get my music situtation figured out. What I'd really like is to be able to get in the car, have my phone connect to BT automatically and have Spotify start playing as if it were regular radio. What I have is almost sorta close. The Google Music app will start playing and stop when I get out, but there are a few issues.
1) The onscreen controls are "alright." I can see the track info and skip forward and back in my playlist. Anything more advanced and I need to pull the phone out.
2) That doesn't work at all in Spotify. I basically just have a streaming music player if I want to listen to Spotify.
3) Most importantly, the connection is quirky enough that I don't want to use it. It will disconnect (I think there's a pattern but I haven't figured it out yet), music will start playing from the phone speaker and continue until I fumble around with it and either stop it or get it reconnected. (At that point I'm frustrated and usually just stop it)
The other biggest issue is -- and I don't know what I was expecting -- SMS on this thing is truly a nightmare. I haven't played around with it much. The day after I brought it home I got in and was bombarded with every text I'd gotten since I parked it. After hitting ignore 100 times I turned off notifications in the HU settings. Is SMS worth using on this HU at all?
And finally the navigation isn't very good. It's really a low priority but I thought I'd add it.
So.... can anyone tell me what I want? The connection issues are really the killer for me right now. BT A2DP streaming is more trouble than its worth. I doubt a different HU would solve those problems.
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Bluetooth Communication to Head Unit (Metadata Problems)

I have any issue with Metadata transfer ( Contacts, Station ID, Track Name, Artist, etc...). being communicated to the head unit display in my vehicle. It is very hit and miss. I would say 25% of the time it works properly. The other 75% nothing or my screen display will get stuck with say... the previous track played.
Anyone else have this issue? I have a Sony head unit. It works perfectly fine with my m8 and wife's 2014 Moto X.
I'm having bt connection issues with my vehicle bt system. After pairing, it will connect/disconnect over and over. Once in a while it will keep the connection, but usually it disconnects immediately. Other phones have worked fine with this car. Very frustrating. I'm going to try re-pairing to see if that helps.
windplr said:
I'm having bt connection issues with my vehicle bt system. After pairing, it will connect/disconnect over and over. Once in a while it will keep the connection, but usually it disconnects immediately. Other phones have worked fine with this car. Very frustrating. I'm going to try re-pairing to see if that helps.
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I also am having the same issue, I tried re-pairing twice today before work without any result. One thing I have not done is update my head unit to the newest firmware, not sure if it will make a difference but will be my next step.
I have yet to have any of the data transfer to my head unit since receiving my phone. Will keep on researching and see if I can find out anymore details that may be able to help us out.
Try re-pairing. My Honda factory head unit had issues like mentioned until a re-pairing finally stuck. And update firmware if possible. Sucks but bt is still finicky in cars.
Hi all, I can also add my Ford focus (2010) touchscreen navigation unit to the trouble list. My previous devices worked fine but the music information from Google play music doesn't show onscreen. I've made some calls using it and listened to some music but the info never shows.
Sent from my XT1572 using Tapatalk
Ive spotted an entry on motorola's forum HERE. Looks like possibly a known bug??
I too, have a strange bluetooth problem with my car but it has nothing to do with metadata. When pairing the device initially, the bluetooth works great and the songs play clearly with metadata properly displayed. After leaving my car for a while and returning with my phone in my pocket, bluetooth is supposed to automatically resume playing when the car is turned on. It does, but the resulting sound is horrible. The bluetooth system kind of skips around the track and plays the songs very choppily. The only way to fix this is by disconnecting the bluetooth on my phone and reconnecting it, but I don't want to do this every time I enter my vehicle. The system worked fine with my Galaxy S4. Does anyone have a possible solution?
Spike96 said:
I too, have a strange bluetooth problem with my car but it has nothing to do with metadata. When pairing the device initially, the bluetooth works great and the songs play clearly with metadata properly displayed. After leaving my car for a while and returning with my phone in my pocket, bluetooth is supposed to automatically resume playing when the car is turned on. It does, but the resulting sound is horrible. The bluetooth system kind of skips around the track and plays the songs very choppily. The only way to fix this is by disconnecting the bluetooth on my phone and reconnecting it, but I don't want to do this every time I enter my vehicle. The system worked fine with my Galaxy S4. Does anyone have a possible solution?
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Is it continuous or does it stop skipping after a few seconds? Occasionally mine skips erratically, I'm guessing buffering then corrects itself. Every once in awhile I have to manually connect after turning off my car.
@rbiter said:
Is it continuous or does it stop skipping after a few seconds? Occasionally mine skips erratically, I'm guessing buffering then corrects itself. Every once in awhile I have to manually connect after turning off my car.
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It is continuous. Only way to fix the skips are by reconnecting manually. Doesn't correct itself unfortunately.
Hmm the only things I have noticed are that it takes quite a long time to pair and it doesn't like to automatically start up spotify. Occasionally the track data will not come up right but unlocking the phone and opening the music app usually fixes it. My GS3 with lolipop had the same issues though so I am thinking it may be more of an Android issue than a device issue.
We have Moto's attention on this bug. Please head over to the Moto Forum https://forums.motorola.com/posts/b7b030ee52
They want some Bluetooth logcats. So they can fix the issue. Thanks!

Audio BT Bug still not fixed in 2.0.303

If you stream any audio, pocketcasts, i heartradio etc. to a BT Speaker device after about 20-30 minutes (random times) the sound becomes skippy/distorted and you need to either turn on the screen and it's ok for another 20-30 or it happens again quicker. If not paired with BT speaker, it doesn't happen. But it's not the BT speaker, because i can use other android devices with the same exact apps and it doesn't have the problem.
I wish this would get resolved. Initially i thought it was greenify but i removed it but the same occurred and this with the battery at 100%.
If there is anything that can be done, please advise, i will try to assist in troubleshooting.
one more important piece of info. Tablet reboots itself if i leave it alone with the distorted/skippy issue. There is some type of error going on.

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