Bluetooth Communication to Head Unit (Metadata Problems) - X Style (Pure) Q&A, Help & Troubleshooting

I have any issue with Metadata transfer ( Contacts, Station ID, Track Name, Artist, etc...). being communicated to the head unit display in my vehicle. It is very hit and miss. I would say 25% of the time it works properly. The other 75% nothing or my screen display will get stuck with say... the previous track played.
Anyone else have this issue? I have a Sony head unit. It works perfectly fine with my m8 and wife's 2014 Moto X.

I'm having bt connection issues with my vehicle bt system. After pairing, it will connect/disconnect over and over. Once in a while it will keep the connection, but usually it disconnects immediately. Other phones have worked fine with this car. Very frustrating. I'm going to try re-pairing to see if that helps.

windplr said:
I'm having bt connection issues with my vehicle bt system. After pairing, it will connect/disconnect over and over. Once in a while it will keep the connection, but usually it disconnects immediately. Other phones have worked fine with this car. Very frustrating. I'm going to try re-pairing to see if that helps.
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I also am having the same issue, I tried re-pairing twice today before work without any result. One thing I have not done is update my head unit to the newest firmware, not sure if it will make a difference but will be my next step.
I have yet to have any of the data transfer to my head unit since receiving my phone. Will keep on researching and see if I can find out anymore details that may be able to help us out.

Try re-pairing. My Honda factory head unit had issues like mentioned until a re-pairing finally stuck. And update firmware if possible. Sucks but bt is still finicky in cars.

Hi all, I can also add my Ford focus (2010) touchscreen navigation unit to the trouble list. My previous devices worked fine but the music information from Google play music doesn't show onscreen. I've made some calls using it and listened to some music but the info never shows.
Sent from my XT1572 using Tapatalk

Ive spotted an entry on motorola's forum HERE. Looks like possibly a known bug??

I too, have a strange bluetooth problem with my car but it has nothing to do with metadata. When pairing the device initially, the bluetooth works great and the songs play clearly with metadata properly displayed. After leaving my car for a while and returning with my phone in my pocket, bluetooth is supposed to automatically resume playing when the car is turned on. It does, but the resulting sound is horrible. The bluetooth system kind of skips around the track and plays the songs very choppily. The only way to fix this is by disconnecting the bluetooth on my phone and reconnecting it, but I don't want to do this every time I enter my vehicle. The system worked fine with my Galaxy S4. Does anyone have a possible solution?

Spike96 said:
I too, have a strange bluetooth problem with my car but it has nothing to do with metadata. When pairing the device initially, the bluetooth works great and the songs play clearly with metadata properly displayed. After leaving my car for a while and returning with my phone in my pocket, bluetooth is supposed to automatically resume playing when the car is turned on. It does, but the resulting sound is horrible. The bluetooth system kind of skips around the track and plays the songs very choppily. The only way to fix this is by disconnecting the bluetooth on my phone and reconnecting it, but I don't want to do this every time I enter my vehicle. The system worked fine with my Galaxy S4. Does anyone have a possible solution?
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Is it continuous or does it stop skipping after a few seconds? Occasionally mine skips erratically, I'm guessing buffering then corrects itself. Every once in awhile I have to manually connect after turning off my car.

@rbiter said:
Is it continuous or does it stop skipping after a few seconds? Occasionally mine skips erratically, I'm guessing buffering then corrects itself. Every once in awhile I have to manually connect after turning off my car.
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It is continuous. Only way to fix the skips are by reconnecting manually. Doesn't correct itself unfortunately.

Hmm the only things I have noticed are that it takes quite a long time to pair and it doesn't like to automatically start up spotify. Occasionally the track data will not come up right but unlocking the phone and opening the music app usually fixes it. My GS3 with lolipop had the same issues though so I am thinking it may be more of an Android issue than a device issue.

We have Moto's attention on this bug. Please head over to the Moto Forum https://forums.motorola.com/posts/b7b030ee52
They want some Bluetooth logcats. So they can fix the issue. Thanks!

Related

How is your Bluetooth

I have a new car and a new phone so it's hard to be sure.
I used the GNex for about 3 days with the new car and didn't see problems. Connected every time and sound was consistent
With the MotoX I am getting auto connected about 1/2 the time and a lot of stuttering on the bluetooth audio.
Same for others ?
Another question: When I connect bluetooth the volume always resets to about 80%. Can I change this setting anywhere ?
So it's not the car as I just had the same problems with my BT headphones. It also started playing through the speakers at one point even though the BT connection was still showing.
I use the Bluetooth calling feature with my truck. I haven't had any problems so far, but it's only been a few days. I will report back if I do have problems. I am running 4.4 with all OTAs.
My moto x after kitkat update bluetooth disconnects in middle and reconnects again in 5 seconds. Super annoying
sravanz said:
My moto x after kitkat update bluetooth disconnects in middle and reconnects again in 5 seconds. Super annoying
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My HTC One did that with aosp kitkat. I haven't seen that on the X yet.
Moto X using Tapatalk
I've had pretty much the same experience with mine since the 4.4 update. I don't even bother listening to music over bluetooth now because it's so annoying with the constant stuttering. I'm hoping they fix it with the next update, whenever that comes. If not, I'll probably have to look into upgrading to a newer head unit. My GNex always worked great with this stereo's bluetooth.
I listened to Spotify Inmine yesterday, no problems. It even sent the song information to my car's display which it didn't do on my last phone.
I've been tethering my Nexus 7 using Bluetooth and had a lot of trouble getting it to connect the first time. But today was my first real use of it and the Internet connection on the Nexus 7 dropped part way through the trip. It was only being used to get traffic info for CoPilot, so I didn't notice right away when the connection was lost. A little troubleshooting got me nowhere, but then while driving the connection came back on its own.
Something happens with me
Sent from my Nexus 5 using XDA Premium 4 mobile app
No issues with bluetooth here. Pandora is streaming fine and Torque is talking to my OBD2 adapter as well (even both at the same time).
homemadehitshow said:
I have a new car and a new phone so it's hard to be sure.
I used the GNex for about 3 days with the new car and didn't see problems. Connected every time and sound was consistent
With the MotoX I am getting auto connected about 1/2 the time and a lot of stuttering on the bluetooth audio.
Same for others ?
Another question: When I connect bluetooth the volume always resets to about 80%. Can I change this setting anywhere ?
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Click to collapse
I use bluetooth daily and haven't experienced a disconnect or even a stutter with Google Play Music on 4.4. I chose the setting to resume music when driving is detected and now I don't even take out my phone when I get in my car. Music usually starts playing within 100' of driving. There is a mod to remove the audio warning; I haven't tried it yet, but I don't really have a problem with it either.
P!X3L said:
There is a mod to remove the audio warning; I haven't tried it yet, but I don't really have a problem with it either.
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Click to collapse
Samsung has the same thing on it's firmware, and while it was a PITA to find and fix, it can be done (fairly easily).
I've had some Bluetooth issues that I described here: http://forum.xda-developers.com/showthread.php?t=2562186
At least one other person mentioned their connection dropping repeatedly. My issue started with it only connecting to my hands free in my car, but but my separate A2DP audio receiver. If I tapped on the device in Bluetooth settings, it connected fine. I found an app called Bluetooth Auto Connect that has nice configuration options to do what I needed (connect to A2DP once General Motors connects), but it also plays nice with Tasker.
I did notice last night that my General Motors connection was starting and stopping repeatedly my entire drive home from work (~45 minutes). I noticed it at first when I would turn the screen on to thumb up a song on Pandora, and the "you're connected to a trusted device" message would flash. At first I thought it was just reminding me of that each time the screen came on (or manually unlocking when the screen turned on), but then noticed my radio was saying "Bluetooth Connected" every few minutes as well. I rarely actually talk on the phone, so it's not a huge deal, but as described in my post linked above, on Monday I got a call when I (thought I) was connected to my General Motors, but it wasn't. I answered the call and was talking on the handset when it connected to Bluetooth and then I was hands free.
I did also notice yesterday when I was listening to Pandora with wired headphones at my desk at work that it got started sputtering pretty bad after I got a text message and Active Display was "breathing". Not sure if the two are related, but it happened. I did get a few texts while driving home and didn't notice any skipping over Bluetooth then.
Interesting theory on the active display... I've often wondered if that was partially responsible for the stuttering issue I'm having, but I was under the impression that it is automatically disabled when the phone is in your pocket, or face down. I guess I have some more experimenting to do while I wait for the next update.
At least for me it would not be face down in the car so I'll keep an eye on that.
Can someone point me to where I can take care of the volume issue ?
OK figured it out and learned about Xpose. Very cool.
I'll see if this is what was actually my problem. My problem was that bluetooth audio level is always reset to 80% (or so) each time I use it.
Bluetooth in my car is awesome.
ATT kitkat with Toyota Venza
Before the update music streaming took 20 seconds to load, but now it works instantly.
Bluetooth has had half second "pauses" at random times... sometimes seems too coincide with the screen on or off, other times when the phone is doing nothing. Also before kit Kat Google music would show track number (but nothing else) now I've lost that too. Unrooted
Sent from my KFTHWI using Tapatalk 2
I experienced the pauses today when I overrode the volume warning. They kept occurring even after the volume was turned back down below 80%. I rebooted and started up some music without going over the volume suggestion and the skips were gone. If you're having trouble with the music or Bluetooth connection "skipping" try it out. Definitely tied to that volume warning somehow.
Interesting theory, I'll have to test it out. I have noticed that mine seems to do it at the same locations while I'm driving, and am starting to wonder if it is related to the handoff between towers.
Sent from my XT1060 using Tapatalk

Bluetooth & Car Issues

I've been streaming Pandora in my car via bluetooth for a long time now, since I upgraded my old Note 3 to the Nexus 6p I've been having a problem. Once I exit the car and come back, (usually after an absence of an hour or so) I start the car and instead of Pandora streaming from where it left off, Google Music starts up instead and starts playing songs from my device. I've noticed that if I leave the phone in the car and come back to it, turn the car on, Pandora works fine and resumes from where it stopped when I turned the engine off.
Just curious if anyone has had any similar issues to to and if they have fixed it.
I have many bluetooth problems with the Nexus 6p, sometimes I have to manually connect bluetooth, when I'm on a call the other person can not hear me at times. It's really frustrating
Ever since the security update for march my Nexus 6P shows that it is connected to the car but no nothing comes through the car, I have had to use the speakerphone of the phone since the update. I will try to unpair and re-pair the phone to the car to see if that fixes but so far no go.

Randomly stopping Bluetooth output?

Sometimes my phone switches from Bluetooth audio to headset for no apparent reason. The device stays connected and I can choose my car in the audio path but it's an annoying habit the phones picked up. Anyone know of a fix?
jlear3 said:
Sometimes my phone switches from Bluetooth audio to headset for no apparent reason. The device stays connected and I can choose my car in the audio path but it's an annoying habit the phones picked up. Anyone know of a fix?
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Might be the new update. Since the new update if I'm playing music via Bluetooth it'll randomly stop playing. It didn't do this until the new update.
Sent from my SM-G935V using Tapatalk
AI just picked this phone up yesterday and I have the same issues. A simple reboot seemed to fix it. I was at the gym and the Bluetooth kept cutting out. It wasnt cutting off, but rather out.

Does everyone have awful Bluetooth connection or is it just mine?

So I purchased some new JBL headphones black Friday. They work perfectly with everything but my Essential phone. Basically the audio cuts in and out less the 12" away. I listen to a lot of music and this is complete BS! Bluetooth in my car is sometimes sketchy and also on my Bose SoundLink Mini.
Do all of you have connection issues? Is it a firmware issue? I'm still on stock 7.1.1 with latest security patch.
P.S. All this happens on my wife's white one as wellwith same everything.
I have the same issue with multiple bluetooth audio devices on mine. Someone suggested turning off Bluetooth scanning in the location portion of the system settings but that did not fix it for me.
I'm on the Oreo beta.
The one thing turning off scanning DID fix for me in terms of Bluetooth issues was the constant disconnects I was seeing to my smart watch. That's stable now.
No issues with BT on my PH-1 with the numerous BT headphones i've used it with.
Currently using a Bose Soundlink OE and no complaints whatsoever.
Tried all Roms, stock and Oreo and BT audio is fine on my end.
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
jakkzen said:
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
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I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
dc82 said:
I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
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I totally get that. I haven't had the Bluetooth issues any more. Unfortunately now it will randomly freeze up. So, I am actually thinking of selling mine and getting a OnePlus 5t.
Just want to add that i have my essential phone since Dec. Never had any Bluetooth issues.
I've also got the same problem, can't connect to my PC, my pebble does connect but I have to "forget device", rescan and repair it everytime I connect. It's very temperamental with my Bluetooth headset too
with the beta versions of the os under developer options you now see options for different bluetooth codecs including aptx. I believe it is still a grey area if essential has acquired the rights to include the aptx codec but if you are rooted you can sideload the aptx directly. See here for more info on aptx https://forum.xda-developers.com/showthread.php?t=2531440
Hope it helps you out.
Personally ive experienced no bluetooth issues using stenheiser hd-1 in ear headphones, bluetooth stereos and car adapters.
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
bbohica said:
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
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The Bluetooth connectivity is not that great. I don't quite have the exact problem you describe, but range is pretty poor. For example, my Gear S3 Classic is about 6-7 meters away from me right now and I cannot connect to it via Bluetooth. I have to be closer. My Samsung S8+ (after some post-launch patches of course) could maintain the connection to about 10 meters away. My S7 easily did 15 meter radius. This is all comparison in the same physical space.
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
ToddEDM said:
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
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Latency like that is perceptible on almost all phones and receivers... Your car is not special in that way...
Wanna see some really bad latency... Try playing a game on an emulator while using a Chromecast to your TV...
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Same issue here. Is there a fix for this?
The only device I get a solid connection with is my Jabra Elite 65t headset (which happens to be BT 5.0 like the phone is). My Samsung gear and both of my cars have horrible connections. I believe there is a memory leak in the bluetooth stack because It'll get worse and worse, then I can clear it up temporarily by turning off bluetooth for about 30 seconds to 1 minute then turning it on again... then it'll tend to last until I reconnect again later.
bbohica said:
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Click to expand...
Click to collapse
If you are on 8.1 you can go into developer area and there are settings for BT connection type. You may be able.to get better results by changing from the default which is best effort to one that prioritizes connection quality. There are other settings as well. I haven't played with the settings because I'm not seeing issues.
Fixed mine
Disabled hd audio:aac in bluetooth device settings(for each headphones or device with that issue) and drop outs stopped i had them every 40sec for .5.
I have 4 different Bluetooth devices that all work perfect and all have 10+ meter range. I'm on the AICP rom and no problems at all.

Media through bluetooth keeps dropping out...

I am having a weird issue that I've never encountered before. I have a bluetooth earpiece (an MPOW one from Amazon). If, while listening to podcasts (or music or anything else) through it I disconnect from Wifi, the audio drops from the earpiece and keeps playing from the phone's speaker. I then have to turn off my earpiece and turn it back on again to get the audio to route through the earpiece. It doesn't disconnect (still shows as connected) when this happens...it just stops playing though the earpiece.
I've tried forgetting and repairing the bluetooth device. I've tried rebooting. I've tried clearing the data for the Bluetooth Sharing application...none of it has fixed the problem. If I turn my wifi off, this doesn't happen....
Any help?
Bluetooth is 2.45Ghz, actually 2400Mhz to 2483.5 MHz including guard bands 2 MHz wide at the bottom end and 3.5 MHz wide at the top...
"2.4Ghz" 802.11 WiFi is 2401Mhz to 2495Mhz...
See the problem here? Your issue is not uncommon... reconfigure your router to a different channel or use a 5Ghz WiFi connection and your situation should improve.
This varies by device, and even varies between identical devices, and depends on the environment and situation at the time. My device may have no issues with my BT headset and your does, it actually isn't that unusual.
Me Too
primetime34 said:
I am having a weird issue that I've never encountered before. I have a bluetooth earpiece (an MPOW one from Amazon). If, while listening to podcasts (or music or anything else) through it I disconnect from Wifi, the audio drops from the earpiece and keeps playing from the phone's speaker. I then have to turn off my earpiece and turn it back on again to get the audio to route through the earpiece. It doesn't disconnect (still shows as connected) when this happens...it just stops playing though the earpiece.
I've tried forgetting and repairing the bluetooth device. I've tried rebooting. I've tried clearing the data for the Bluetooth Sharing application...none of it has fixed the problem. If I turn my wifi off, this doesn't happen....
Any help?
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I'm having the same issues. The wifi interference is not the issue. It's been happening to me playing offline materials on Google Play (podcast) and Amazon Music apps It's auto dropping when connected to my car, headphones etc. I wonder if it has something to do with my Pebble smart/dumb watch.? I'm going to try and disconnect that and reconnect it. It was a pain in the Arse the first time. Let me know if you ever figured anything else out. Doesn't seem to be a whole lot of traffic on this subject. It's gotta be something obscure. :cyclops:
I finally just did a system reset on my phone and it has fixed the problem. I wonder if it was an app I had installed that was causing the issue....I'm not really sure though.
I'm having the same issue - bluetooth disconnects whenever Wifi disconnects. Anyone figure out what's causing this?
Same issue here too. Mine says it is still connected, but starts playing through the phone speaker. It just happened on a second item, so it's the phone end.
I suspect a rogue app.... Moto G5 Plus
Sent from my Moto G (5) Plus using Tapatalk
This was driving me crazy too the last few weeks. Cache Cleaner seems to have fixed it.
Mine has been giving me the exact same issues!!! It is driving me crazy!
Tried clearing cache...didn't help. I can't get my wifi to stay connected for the life of me! I'll connect, and it'll die within 5-10 minutes, and won't reconnect until I manually reconnect. This is getting really annoying! Any suggestions?
Cache cleaner turned out to be a temporary fix only. I think I have finally fixed it, but the bad news is I can't really tell anyone what I did. I just went through and either uninstalled or froze all the apps I rarely use including several Motorola apps and it appears to be working now. So if it continues to work, it was a rogue app...just don't know which one.

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