My girlfriend's phone randomly died and now won't charge. The phone previously had a battery problem and at&t sent a new battery. Could it be hardware causing the battery issues? The phone is on a boot loop saying samsung then showing a white battery with a plug with a slash over the plug. It previously showed the battery with a yellow caution next to it.
Any suggestions?????
Time to get replacement device.
All the best.
wakeboarder8156 said:
My girlfriend's phone randomly died and now won't charge. The phone previously had a battery problem and at&t sent a new battery. Could it be hardware causing the battery issues? The phone is on a boot loop saying samsung then showing a white battery with a plug with a slash over the plug. It previously showed the battery with a yellow caution next to it.
Any suggestions?????
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Click to collapse
Yes, get someone else's battery and test it in that phone. I had this issue with a friend's Focus, and it turned out that it didn't want to charge the battery in the phone anymore. Was fixed by buying an external battery charger, the battery charged outside the phone just fine and after that everything worked fine.
If this is post-Mango update,
try restarting couple of times,
remove the battery for 2-3 mins, then restart,
if still doesnt help, try resetting,
if still not then proceed as adviced by other users.
Battery Not Charging Issue on My Phone got fixed by simply restarting it twice.
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
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Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
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Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
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I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
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I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
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So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you
So this problem first started when I first flashed boeffia's kernel on top of the official cyanogenmod. The only thing i changed was the kcal settings (I like a little over-saturation). But, since then, my oneplus two charges very slowly no matter what i do. I even set the charging current to 1250 in the app, but still, it was taking almost 5-6 hours to charge fully; and even then, it would not go to 100%, but stay at 92-94 and stop charging altogether. Tried draining the battery, deleting the batterystats file, nothing.
Frustrated, I switched to Resurrection Remix today, a rom that ran perfectly in the past. Plugged the phone into the wall, apps updating over LTE. after a few minutes, I saw the percentage dropping from 36 to 33 and just staying there.
Currently the phone is off, and the battery has only gone up to 12% from 10% in the last 30 minutes.
Anyone ever face this problem? Any help at all would be much appreciated.
P.S. I only flashed the rom and Gapps(mini). nothing extra.
edit- It's been two hours now and the battery's at 18%
edit 2- Battery at 20% after 3 hours. I've turned on the "show battery percentage on lockscreen" in RR. Now I don't know how accurate that is, but it's showing "charging at 1500 mAh/hour max". Now I'm literally pulling my hair at this.
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
sanjb4u said:
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
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Click to collapse
Trying to flash OOS 3.1.0 now... Also, I noticed, after leaving the phone plugged in, the percentage at the charging screen said 43%, but after turning it on, it was just 27%. So it's just a software side problem. Just maybe. It ain't easy getting reliable usb-c cables where I live.
P.S.- did you fully discharge/charge again after flashing? Also, nowadays we can directly flash OOS from CM with the official TWRP, right? (Haven't tried OOS in 6 months)
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
das_aroni said:
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
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I clean flashed the oos rom. charged it all night when morning it was 100 percent i did a battery calibration which u can find in playstore.i let the battery to drain with normal usage now i changed the charging adapter i think its 2.4amp charger i dont think there is problem with usb cable.its charging at normal speed if screen off will charge fast like 10-100 percent in 2 hrs
Guys stop wasting time flashing go directly to the cable/carger.
Battery calibration is practical useless
Sent from my ONE A2005 using Tapatalk
Solved. It was the cable. Tried a MI5 cable and "pass" finally showed up in engineering mode.
Have contacted service, will get a replacement later this week
Hi all. My phone was at 0% but then I decided to use my turbo charger. Within 10 minutes it was at 100% and I was shocked. So I decided to unplug it and when I did it suddenly drained 2%. I think the battery isn't giving me the right reading of how much charge is left. What do I do?
Should I let the battery drain any then re charge it with a normal AC adapter (not with QC)
Are you on custom ROM? Personally, the first thing I would do is fastboot flash stock ROM to establish if there is a hardware problem. However, the 0% battery has been a problem with Moto devices in the past, so it is probably nothing to worry about.
I'm on the stock rom.
100% in ten minutes? Wtf?
Yes
Is this more of a hardware or software issue. I'm not rooted.
I'm getting 26 minutes with 24%
Do a factory reset if you are completely stock and not rooted. If the problem persists after a reset, it is hardware possibly.
I did a reset and it worked. Thanks!