turbo power not working - Moto G5 Plus Questions & Answers

Hi all. My phone was at 0% but then I decided to use my turbo charger. Within 10 minutes it was at 100% and I was shocked. So I decided to unplug it and when I did it suddenly drained 2%. I think the battery isn't giving me the right reading of how much charge is left. What do I do?

Should I let the battery drain any then re charge it with a normal AC adapter (not with QC)

Are you on custom ROM? Personally, the first thing I would do is fastboot flash stock ROM to establish if there is a hardware problem. However, the 0% battery has been a problem with Moto devices in the past, so it is probably nothing to worry about.

I'm on the stock rom.

100% in ten minutes? Wtf?

Yes

Is this more of a hardware or software issue. I'm not rooted.

I'm getting 26 minutes with 24%

Do a factory reset if you are completely stock and not rooted. If the problem persists after a reset, it is hardware possibly.

I did a reset and it worked. Thanks!

Related

Only 0% or 100% batt but nothiung in beetwin

Everything was just fine until yesterday when i realized the batterty's built-in monitor wasn't reading a real batt stat. I was sure I was running out of charge and the divice was still saying there was 50% left. I did a soft reset and my atom didn't boot. I took the battery off and waited more than 3 hours, put it back and couldn't boot. I haven't ever done anything to my mobile. No register tweacks, fisical hits or rom upgrades. I searched the web and found a procedure to get it back. Reset+camera choose 1 option and there you go with your device booting at last. I did so but when it ended whith the system loading proces it sent a notification saying that the battery was exhausted and it went off. Again it couldn't boot in a normal way even with the ac adaptor plugged in. I made sure the battery was fully charged. I did a bootloader again (reseat+camera) with the usb connected and i could get it back again but showing 0% battery indicator and would turn off as soon as i unpluged it. I tested the battery with a multimeter and even when it was fully charged i tried to recharge it until green light then i turned it on and the batt monitor was 100%. I could unpluged the usb and everything was fine. It didn't turn off but the indicator got stock in 100%. After an hour or so of normal use i was sure the battery was 90% or less while it was still indicating 100% of charge. I did a soft reset and couldn't boot again. I think the device knows when the battery is 100% charged but when it is less tha 100% and i do a soft or cold reseat the mobile thinks the battery is 0% and won't boot.
Yes, I have ugraded to ROM Xda-Atom-Exec-ENG-20060721-MOT0822 to see if this fixes it but now i have a rom-upgraded aton exec with the same fatal error.
I am at work rigth now and hopping my atom doesn't need a soft reset because if so i need to plug it in in order to be able to do a reseat+camera and wait some minutes until green ligth shows up. My atom knows 0% or 100% of battery charge but no numbers in beetwin.
Any ideas?
did you charge the battery for 8 hours on first use, continuing to discharge battery completely first three charges?
This is crucial for battery performance I now get at least three days of moderate usage and at least 7 days in standby, my advice is go buy a new battery follow the instruction manual completely, failing any changes (be sure to buy battery from somewhere you can get refunded) return the battery. Try also reflashing using bootloader mode, not using the SD card!
The last time i used bootloader was after hard reset a no card inside then i performed the last ROM upgrede available from O2. It seems to be a hardware problem more than a software problem as i thought at the begining.
I hope you are rigth, i guess the device gets charge information from the battery and the battery is telling it when it is 100% and 0% when it is under 100% and after a soft or cold reset. I am going to drain the battery all the way down and recharge it up to green light to see what happens. By the way i did not charge the battery 8 hrs when new.
Where do you think my atom is geting the batt charge information? From one of its inside sensors or from batt circuits?
Thaks for your advice.
I mean reflash using bootloader mode, ie. enter bootloader then plug in USB and run DSUU installer from your PC. Its hard to say where the fault lies, some Atom's had power management issues and O2 are fully aware of it, if yours is still under warranty I suggest sending it to a service center but be prepared to be without it for at least a month! (should change their name to SLOW2) and also be prepared to have it returned to you only to find they havent done a damn thing!
Its a bad battery, same thing happened to me. Just return it for a new one, the material is moulded with the smart chip inside there is no way to fix it.
Now my battery is beetwin 100% and 85%. I have searched other forums and i found out it is definitly a battery issue. It has been more than 6 months since i bougth my Atom so i have no more battery garanty. I thing i am going to wait before i buy a new one in orther to get the most of it since it still last more than 2 days.
Thanks for the information.
when a battery xp-02 (for atom family) is sometime stop at certain percentage, says 72% for long time, i do a soft reset and it drops to says 40%, is it a symptom of bad battery? or it is a ROM problem?

Nexus One battery problem

Okay so i've updated to Cyanogen 5.0 beta 2 no problems installed 2.6.32 then went back down to 2.6.29.6 and extra ram works and everything but now my phone wont charge the battery.
I'm quite sad as this is the problem, someone mentioned to let the charge die and then try charging it then. So i did that and now its stuck at 0 and when i remove the charger it instantly dies. Only one other member had the same problem but he hasn't replied to my pm or the thread yet so i'll wait for him as he had this abit earlier.
I've done multiple wipes, reinistalls, nandbackups and now i'm too afraid to do anymore flashing as the phone's battery is on 0%. If at any point it requires phone battery to flash it will die and i'll have a brick.
Hopefully someone out there might have a solution
I dont think its a ROM problem since you wiped. Perhaps its a hardware problem?
i dont know. Does anyone know if its safe to flash? As in if the charger is in it should be okay right?
Okay i think i'm screwed for awhile. The battery is drop dead and now i cant enter bootloader mode. Theres a orange led at top indicating its still working but wont enter bootloader due to insufficient power. Damn i was going to try to flash it
Now i need someone with either a nexus one or another battery
FML
Have you tried another charger or the USB cable?
Same problem here
I'm experiencing the same problem myself.
Installed Cyanogenmod 5.0b2, everything worked fine for the day.
tried JIT, had reboots, reverted back to fast
Upgraded to .32 kernel, my sdcard wasn't compatible so re flashed 5.0b2
called it an evening, my battery was full but I plug it into the charger overnight since it's my alarm clock.
Yesterday morning on the way to work, was playing music and noticed my battery had jumped from full down to around 12% in 30minutes. plugged it into car charger, and while it didn't drop anymore it didn't charge either.
Left it in pc usb charger off and on all day where the off times it dropped down to around 9% and never got above it. Eventually let it die on the way home thinking I'll re train the battery.
Left it off and plugged into wall charger for 4 hours, but batter stays at 0%
I'm glad I didn't sell my Dev G1 yet, as at least I have a working phone for the moment.
FYI I ran into this same problem running superboot himem on ERE27. My battery died and then nothing would charge it, even sitting it on AC power for 8 hours (while I slept) when I woke up my battery was stuck at 0% and would auto shutdown if I unplugged it.
I nandroid restored to stock ERE27 and immediately my battery started again. I think there might be some weird problem with himem mods. Not sure. Just to be safe I am totally over flashing custom stuff on my phone. My phone is too important to me to risk stuff like this happening.

[Help] Moto X Play won't show it is charging but the battery is working properly.

So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Edit : Update : Now I have installed a custom ROM (CM 13.1 by Temasek) and now the phone is charging like it should but it charges till 82~85% and then stops charging. Cant give the phone to the service center because I unlocked the BL.
thesaurabh7777 said:
So, 2 days ago I was charging my device (XT - 1562 Indian Version 16GB) and when I saw the phone after 2 hours the battery was still at 15%... so I got into the battery options to check if the battery was charging and it was showing "Not charging"(SS attached) so I rebooted my phone and it was still showing not charging, I also did a factory reset and still the problem was not solved so I booted into the fastboot mode and there it was showing that the battery is charging. I was confused so I thought that there may be a firmware problem(6.0), so I downloaded factory images of 6.0.1 and flashed them(the BL was locked) and still the problem was there then I unlocked the BL and flashed 5.1.1 and problem still persists. Guys pls help me. :crying:
Also please tell me how can I flash 6.0.1 again via Fastboot mode. I am still at stock 5.1.1
Click to expand...
Click to collapse
Maybe fault in hardware.
Automated reply by JARVIS
K.khiladi said:
Maybe fault in hardware.
Automated reply by JARVIS
Click to expand...
Click to collapse
Thanks for the reply bro. I have updated the thread so can you tell me what is the problem.
are you using the original charger and cable ?? charge the Device when it's off then turn onforum.xda-developers.com/showthread.php?t=1782420
I'm having this exact same problem on my xt1575. I bought it from a nice dude on Swappa, but he seemed pretty green concerning phones in general. He rooted/unlocked it, then appears that he kept the stock ROM while flashing the franken kernel. I didn't notice this for the first day or two as I opened it and poked around for some signs of something loose/water damage: nothing.
I couldn't sleep last night, so all morning I've been doing what I can to play around with clearing caches, flashing different ROMs, and anything else I can find in the software side, but aside from somehow getting it to get past the previous cap of 4% to a whopping 25% before slamming down to 11% (percentages waver constantly), I'm stuck and desperate to figure it out. I've even tried the stock turbo charger, the stock charger for an old Moto X 2014, and as of writing this just now a Samsung quick charger for the giggles.
I have parts for all kinds of Moto X 2014/Nexus 6 lying around, so I took the risk of connecting a Moto X 2014 battery up to see how it behaved. It read the battery level around mid-seventies and didn't seem to drop at any exaggerated rate but still kind of bounced around a tad. It would charge at times, but otherwise still wouldn't show the battery as being charged. I didn't think too much of it because the 2014 is of course a different model at a much smaller capacity, so I didn't want to try leaving it on the charger for fear of overcharging. The only thing left that I haven't done is hook up the Play battery to another motorola because I don't have any screens to monitor progress and see how consistently it reads to determine if it's the battery that's somehow gone wonky.
So in summation/where I'm at right now: I'm having this same problem; I've tried both hardware and software tinkering to no avail; I feel this is still somehow kernel/software related, but I'm not sure how to completely obliterate everything to start from stock. Please forgive how scatterbrained I am right now, I'm tired yet wide awake and irritated with the whole situation; there's NOTHING I can find in the forums or elsewhere outside of stock replies like "are you using the original charger?"
My moto x play not change in normal it only charge in factory mode that to 75-82℅ only.
Let it discharge fully then put on charge without booting up
PSxplay said:
Let it discharge fully then put on charge without booting up
Click to expand...
Click to collapse
I have did that still it's not charging, it's showing power symbol without percentage showing.
Shajj99 said:
I have did that still it's not charging, it's showing power symbol without percentage showing.
Click to expand...
Click to collapse
I have tried after battery fully drain, still it's not charging again I am charging mobile in factory mode. Is there any solution please help me. In factory mode i am not getting signal.
So no change in behavior. I did notice that when in TWRP that the CPU Temp value is crazy, and any reporting software says the battery is at -23.8° C and always cold, even on a brand new replacement battery (obviously send like that is what's keeping it from charging). I even went as far as to put a heat gun on it from a distance to artificially actuate any sensors and got nothing. The one time it did report normal temps it charged fine for a whole day but hasn't returned to normal since. This **** is maddening...
I know this is a long shot, but have you tried resetting the battery stats?
http://forum.xda-developers.com/showthread.php?t=1699687
I had this problem but yesterday I can solve that
First I put stock firmware
Wait for fully discharge
And wait full shutdown
I put an moto g 2013 charger (550mA 5V)and led stay on around 5 min but not charge
After put Nokia n86 charger (1A 3.5V)5 min and not charge
After i put an orginal moto turbo charger
And start to charge wait for 9%
Turn on the phone
Clear battery stats with battery calibration app
Wait for full discharge
Wait for full turn off
I put a Nokia n86 charger wait 5 minutes vibrates and start to charge like the beginning
Any other suggestions or solutions? Still my phone only charges in recovery mode. I have a aukey fast charger. Tried different kernels and roms without success.
The solution with the nokia chargers seems really strange and i dont have that type of charger.
Regards
Someone fixed this? I have the same problem and can't solve it. I have cm 13 by temasek and the first time the x play charged up to 83% but after a full discharge and a clean of battery stats, I olny could charge it via factory mode, like in stock 6.0.1
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
pulpokraken said:
I dont know why but after i opened the phone and disassembled the battery it worked after putting it back together. Disconnected the cable to mainboard as well as nfc antenna. Then carefully pried the battery out. Its slightly glued to the mb. Then I held power button down for a few sec as read in a different forum. Afterwards I connected power cable back but left the battery next to the phone. Booted the phone and charging worked. Than I reassembled the phone Ehen I was sure everything worked. I was about to change the battery but now it works. I flashed different Roms and kernels without any improvment before. After I got it working I flashed a nandroid backup of a resurection Rom image that didnt worked before. Now its running perfect.
Click to expand...
Click to collapse
So, may the problem be in the pins when the battery is plugged into the mb? I'll try that! thanks!
Still having this issue, the solution with the chargers didn't work for me, neither the battery solution, suggestions?
How to solve the problem?
Please
Same issue
My Moto X Play has the same issue. It will only charge in Factory Mode. I had this issue before at 10-11 months old and had it 'fixed' under warranty, now 2-3 months later the same issue has occurred. Of course the warranty is only 1 year...
Glad I am not alone in this issue but i wish there was an easy fix! Putting me off getting another Moto...
Same problem occurred with me( Moto X Play).
My phone was not charging, it was stuck in some percentage and was not increasing or neither decreasing while plugged in to charger. But when i put it into recovery mode, it charges. But that was not the solution to the problem.
So, i have tried factory reset.
but problem was not solved.
i googled for the solution, but couldn't find the right solution. And i was stressed (I have a girlfriend, and living in very distance relationship, for me a smartphone is very important).
And was thinking of buying a new phone but not the Motorola, but couldn't afford at the time.
At the same time, i thought of repairing it by myself, by fixing the battery properly.
Without thinking about voiding the warranty and Motorola support, i unbolt every screw of the phone. and finally , finally, finally i made it by removing the battery and fixing it again(charger was plugged while removing the battery and fixing, and phone switched off while removing).
And now my phone is charging properly.
Hope I have helped every person concern to this same problem.
Thank you

Phone taking too long to charge after the marshmallow update

Hi,
So, after the ota, my phone is taking way too long to charge. It takes nearly 8-10 hours to charge completely. Attached is the screenshot, where it says more than a day to charge. I have no idea what is wrong with it.
And funny thing is, it takes about 8 hours to lose full charge when phone is not in use. So, I have a phone that works only when connected, because it discharges instead of charging.
I had to throw away my old YU phone because of same issue. And now this one is doing it too. I have no idea why it is happening.
jitendragarg said:
Hi,
So, after the ota, my phone is taking way too long to charge. It takes nearly 8-10 hours to charge completely. Attached is the screenshot, where it says more than a day to charge. I have no idea what is wrong with it.
And funny thing is, it takes about 8 hours to lose full charge when phone is not in use. So, I have a phone that works only when connected, because it discharges instead of charging.
I had to throw away my old YU phone because of same issue. And now this one is doing it too. I have no idea why it is happening.
Click to expand...
Click to collapse
As the mentioned problem is not with me and many other users, you should factory reset your phone and then try it,
mine takes only 2,5hrs to fully charge, and i am on latest marshmallow stock unrooted.
Note:- Don't use your phone during the charging because it drains the power and battery gets less current to charge and take more time to charge..
Hitman said:
As the mentioned problem is not with me and many other users, you should factory reset your phone and then try it,
mine takes only 2,5hrs to fully charge, and i am on latest marshmallow stock unrooted.
Note:- Don't use your phone during the charging because it drains the power and battery gets less current to charge and take more time to charge..
Click to expand...
Click to collapse
I tried factory reset, even going back to old version and then updating again. It is still happening. :/ And funny thing is, sometimes, it works fine and charges in 3-4 hours. With power bank, and wall socket, there is no difference.
To be honest, I have never reached a situation where phone took less than 3 hours to fully charge (from less than 10%). Even the new device took about 5 hours to charge. Shutting down the device before plugging in, doesn't help either. So, I am not sure, what is the reason for this madness.
And problem is without root access, I can't even figure out if something is going wrong. If only there was a way to find out how much voltage and amps, my device is pulling in during the charging process.
I did'nt facing any issue after update ....even it charges fastly as compared to Rooted 5.0 (past)
i had fresh update (6.0) after hard reset
I also have the same problem. Charging taking almost double the time it took with lollipop and battery draining faster than it did with Lollipop. I am trying to find what's wrong but have been unsuccessful so far. Think that Lollipop was far more stable than Marshmallow for this phone. jitendragarg if u have found any solution please share. P.S. Factory reset did not help.

Oneplus two charging way too slowly

So this problem first started when I first flashed boeffia's kernel on top of the official cyanogenmod. The only thing i changed was the kcal settings (I like a little over-saturation). But, since then, my oneplus two charges very slowly no matter what i do. I even set the charging current to 1250 in the app, but still, it was taking almost 5-6 hours to charge fully; and even then, it would not go to 100%, but stay at 92-94 and stop charging altogether. Tried draining the battery, deleting the batterystats file, nothing.
Frustrated, I switched to Resurrection Remix today, a rom that ran perfectly in the past. Plugged the phone into the wall, apps updating over LTE. after a few minutes, I saw the percentage dropping from 36 to 33 and just staying there.
Currently the phone is off, and the battery has only gone up to 12% from 10% in the last 30 minutes.
Anyone ever face this problem? Any help at all would be much appreciated.
P.S. I only flashed the rom and Gapps(mini). nothing extra.
edit- It's been two hours now and the battery's at 18%
edit 2- Battery at 20% after 3 hours. I've turned on the "show battery percentage on lockscreen" in RR. Now I don't know how accurate that is, but it's showing "charging at 1500 mAh/hour max". Now I'm literally pulling my hair at this.
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
sanjb4u said:
I faced a similar problem after flashing dirty unicorns
Well i solved it by clean flash oxygen os 3.0.2 and changing the charging adapter it solved my problem and i flashed other roms like bean stalk.rr i dint have charging issue anymore
Click to expand...
Click to collapse
Trying to flash OOS 3.1.0 now... Also, I noticed, after leaving the phone plugged in, the percentage at the charging screen said 43%, but after turning it on, it was just 27%. So it's just a software side problem. Just maybe. It ain't easy getting reliable usb-c cables where I live.
P.S.- did you fully discharge/charge again after flashing? Also, nowadays we can directly flash OOS from CM with the official TWRP, right? (Haven't tried OOS in 6 months)
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
das_aroni said:
followup- Flashed OOS 3.1.0. Still not solved. Charging still too slow.
Also, since I have access to engineering mode (#808#), I can see that the phone is charging at an avg of 220mA from the wall.
Is my cable busted?
Currently it's going up 1% an hour(while off)
If the cable is indeed busted, can someone suggest an replacement? Idon't seem to be able to find any in amazon India.
Click to expand...
Click to collapse
I clean flashed the oos rom. charged it all night when morning it was 100 percent i did a battery calibration which u can find in playstore.i let the battery to drain with normal usage now i changed the charging adapter i think its 2.4amp charger i dont think there is problem with usb cable.its charging at normal speed if screen off will charge fast like 10-100 percent in 2 hrs
Guys stop wasting time flashing go directly to the cable/carger.
Battery calibration is practical useless
Sent from my ONE A2005 using Tapatalk
Solved. It was the cable. Tried a MI5 cable and "pass" finally showed up in engineering mode.
Have contacted service, will get a replacement later this week

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