My girlfriend's phone randomly died and now won't charge. The phone previously had a battery problem and at&t sent a new battery. Could it be hardware causing the battery issues? The phone is on a boot loop saying samsung then showing a white battery with a plug with a slash over the plug. It previously showed the battery with a yellow caution next to it.
Any suggestions?????
Time to get replacement device.
All the best.
wakeboarder8156 said:
My girlfriend's phone randomly died and now won't charge. The phone previously had a battery problem and at&t sent a new battery. Could it be hardware causing the battery issues? The phone is on a boot loop saying samsung then showing a white battery with a plug with a slash over the plug. It previously showed the battery with a yellow caution next to it.
Any suggestions?????
Click to expand...
Click to collapse
Yes, get someone else's battery and test it in that phone. I had this issue with a friend's Focus, and it turned out that it didn't want to charge the battery in the phone anymore. Was fixed by buying an external battery charger, the battery charged outside the phone just fine and after that everything worked fine.
If this is post-Mango update,
try restarting couple of times,
remove the battery for 2-3 mins, then restart,
if still doesnt help, try resetting,
if still not then proceed as adviced by other users.
Battery Not Charging Issue on My Phone got fixed by simply restarting it twice.
Related
Hello all,
I left my phone charging over night as usual. When i woke up i was surprised it had only 32%. I plugged the charger back in, but the phone wouldn't charge. I restarted the phone and when it booted up it had 60%
After some standby time it showed 50% .. really confusing. I pulled the battery out and when i plugged it back in and "before" turning it on. The green battery icon came on flashing with yellow triangle and red thermostat (see pic).
It won't boot up until i plugged in the charger. I left charge until 100% and tried to restart. I got the same icon again and had to plug the charger in.
Anyone know the meaning of this? Battery app showing temp as 36C after boot up. Now it shows 34C. I did attempt battery stat wipe too.
Please share with me your thoughts.
EDIT: I returned mine for a replacement. After that, my nephew admitted that he spilled something right over the usb.
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
steve228uk said:
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
Click to expand...
Click to collapse
HEY!! that worked for me. Thank you sooooo much
OK guys, it came back again. The issue is not resolved. Perhaps a battery failure?
I waited for my battery to completely run out. Then charged it all the way up. Then a simple battery pull out and in takes it down to around 80% ?!
Strange stuff here.
steve228uk said:
I had a similar problem. When the icon comes up plugged in, yank the battery out and shove it back in.
If that doesn't work, when plugged in take the battery out, unplug the phone, put the battery back in, and then plug it in.
It worked for me!
Click to expand...
Click to collapse
Sounds like a very delicate procedure xD
it seems i am the only one with this issue :/
Sounds like the battery just isn't being calibrated correctly.
Let it drain fully and then take it out and put it back in. Chances are it'll turn back on. Let it drain again until it shuts off and then charge fully while the phone is off.
Sent from my GT-I9100 using Tapatalk
late update ... got a replacement .. i tried everything ..
i've this problem..
does anyone resolved it?
i don't want return it to samsung...
Same problem here. The phone is "charging" even without the charger plugged in (!) When I turn off the phone a green battery icon with a yellow triangle and a red thermostat is flashing. Can't turn it on without a charger plugged in Tried everything. Anyone else suffering from this?
Babylonian said:
Same problem here. The phone is "charging" even without the charger plugged in (!) When I turn off the phone a green battery icon with a yellow triangle and a red thermostat is flashing. Can't turn it on without a charger plugged in Tried everything. Anyone else suffering from this?
Click to expand...
Click to collapse
Looks like similar problem, read this thread:
http://forum.xda-developers.com/showthread.php?t=1132588
Summary post: http://forum.xda-developers.com/showpost.php?p=15924419&postcount=13
Probably your USB got polluted or bended.
i also think it is a usb issue. i updated the original post. By the way before i returned it for a replacement i tried using a qtip and "contact cleaner" and sprayed some on the usb. After 30 mins i was able to charge normally before it was acting up again.
Bottom line: clean your usb.
Cheers a bunch for your replies! Gonna clean my usb again & carefully "bend" it down a bit. I'll post the results later
Hahaha I laughed so hard in a bus after reading your edit. What a cute nephew
I feel sorry for you though
Tried everything, including a couple of factory resets/wipes. Sent it to the service center yesterday
For me the main idea from using SGS2 for cpl of weeks before selling this crap:
'Do NOT buy korean smartphones !!!'
lynzoid said:
For me the main idea from using SGS2 for cpl of weeks before selling this crap:
'Do NOT buy korean smartphones !!!'
Click to expand...
Click to collapse
I cannot disagree more. This is the most fantastic phone I've ever had. Feel free to check my signature. I've had worse. Haha. Much worse. This phone has only lagged twice in the months I've had it and I had to do a battery pull once. I've had my iPhone 4 crash more times than this phone.
Sent from my GT-I9100 using XDA Premium App
I've had charging problems with my SGS2 as well. All of a sudden it started switching tap&talk on and off. Turned very warm and drained the battery juice.
When I attached the charger, it didn't show signs of recognizing that it was attached. I tried to switch it off, and on again with cable connected. Then it started charging, but if I unplugged and tried again it failed again.
So I had to send my beloved SGS2 for service. Now heading on to two weeks without it, i'm growing desperate from having to spend the time with my old Samsung Spica.
Have a look at the charge port problem thread in general. Few of us have had this problem for various reasons.
Sent from my GT-I9100 using Tapatalk
i also have a kind of similar problem on my S2, suddenly it stopped charging, when i plug it in i tries to start up but isn't able to & then restarts.
i get the normal battery sign when you plug it in after the battery completely dies (no thermometer), nor does the phone or battery gets hot. is there any solution or should i just take it to a service centre? BTW my phone is rooted & loaded with a custom ROM.
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
Click to expand...
Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
Click to expand...
Click to collapse
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
Click to expand...
Click to collapse
Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?
Hi guys.
I bought a Nexus 4 from Ebay but ever since it arrived I've been having problems with the original battery (the battery would drop from 80% charge to 0, the phone would refuse to start up until i connected it to the charger, and cell signal would drop every now and then).
I just bought an original replacement battery, but after I installed it, the phone would not start, so i put it on charger and the white lightning would pop up and show that the battery is being charged.
The problem is - even after 10 hours at this state, the battery did not charge at all. The phone won't do anything without the charger connected at all, and when i hold the power button with the charger connected the phone just blinks red and restarts to the charging screen every time.
The phone is just acting the same as it is acting without any battery inserted at all.
So to clarify - new battery is not charging, I can get to bootloader mode and charging screen, and when i try to start up the device I get one quick blink from the red notif. light and quick restart back to the charging screen.
I'm having the new battery replaced on monday just in case I bought a faulty replacement battery, but do you have any tips in the meantime on how could I fix the issue?
Muthor6 said:
Hi guys.
I bought a Nexus 4 from Ebay but ever since it arrived I've been having problems with the original battery (the battery would drop from 80% charge to 0, the phone would refuse to start up until i connected it to the charger, and cell signal would drop every now and then).
I just bought an original replacement battery, but after I installed it, the phone would not start, so i put it on charger and the white lightning would pop up and show that the battery is being charged.
The problem is - even after 10 hours at this state, the battery did not charge at all. The phone won't do anything without the charger connected at all, and when i hold the power button with the charger connected the phone just blinks red and restarts to the charging screen every time.
The phone is just acting the same as it is acting without any battery inserted at all.
So to clarify - new battery is not charging, I can get to bootloader mode and charging screen, and when i try to start up the device I get one quick blink from the red notif. light and quick restart back to the charging screen.
I'm having the new battery replaced on monday just in case I bought a faulty replacement battery, but do you have any tips in the meantime on how could I fix the issue?
Click to expand...
Click to collapse
If this continues to happen after replacing the battery again, the charging port must be fried.
scream4cheese said:
If this continues to happen after replacing the battery again, the charging port must be fried.
Click to expand...
Click to collapse
See but the thing is, the phone charges the old battery just fine. I'm charging it right now as we speak.
Battery is probably copy/faulty, get a replacement.
Might not actually be a battery problem sounds more like the red light of death, which may have been caused by the battery changing but doesn't mean the battery is actually the problem. Plenty of threads around here on how to fix rlod
Sent from my Nexus 4 using XDA Premium 4 mobile app
THEBANDIT420 said:
Might not actually be a battery problem sounds more like the red light of death, which may have been caused by the battery changing but doesn't mean the battery is actually the problem. Plenty of threads around here on how to fix rlod
Click to expand...
Click to collapse
Well I thought so too, but I have tried literally everything except charging the battery with separate cables outside the phone and nothing helped. I actually think this can't be it, because I couldn't find a single thread about having RLOD after replacing battery on the internet. Anyway, I'll exchange the new battery for another new battery on monday and see if that helps or not.
Hey guys, I work at a major cellular carrier, and had a customer that brought in a g2 that wasn't charging for her. We upgraded her to a g3, and she let me keep the g2, but I'm perplexed as to what the issue is. When she brought it in, the device would show charging when plugged in, it was properly recognized by our computers and we were able to remove her files from the device, but even when left on the charger, it would never move from 2% battery. I assumed the battery was at fault, as there was no indication that the port was messed up at all. I ordered a battery, installed it and now the phone was stuck at 67% battery, and would not budge. The phone would show charging when both on and off, but the percentage would not change from 67%. So, I bought and replaced the charging ribbon, and now not only will it not show charging, but the battery % is going down as I charge it. I've ruled out software by doing a factory reset on the device, and by trying to charge it from off to no avail, and there is no water damage or any physical damage to speak of, so I have no idea what it could possibly be. Any ideas?
tldr; phone won't charge, why?
The battery contacts within the phone try scratching the gold a bit might be oxidized?
Sent from my VS985 4G using Tapatalk
You got any fix \ idea for what causing this issue?
i'm experiencing the same thing almost.
Done factory reset, tried different cables\chargers (im using the g2 original ).
the battery loads when the device is powered off, but sometimes when it's on it doesn't charge at all...
erezshim said:
You got any fix \ idea for what causing this issue?
i'm experiencing the same thing almost.
Done factory reset, tried different cables\chargers (im using the g2 original ).
the battery loads when the device is powered off, but sometimes when it's on it doesn't charge at all...
Click to expand...
Click to collapse
It is probably a battery controller/main flex cable issue. The only way to fix this, is to replace it.
Hi,
I have a problem with my Find 5: I am stuck in a bootloop. The Oppo logo appears and after only a few seconds disappears, the phone vibrates and then the logo appears again. And this goes on and on.
I can get into recovery and fastboot but the real problem ist that my Find 5 will turn of again after maybe one minute into recovery. I tried it with CWM and TWRP. When I want to turn on the phone or get into recovery without being charged, nothing happens.
Before that I haven’t used the Find 5 because the USB-Port was broken and it would not charge. Even if the phone had a connection, its battery percentage would not increase at all. Then I ordered a new battery and a new USB-Port. I installed the new parts and suddenly the phone started to work again. I flashed a new nightly of CM 12 and installed some apps. The next day (it was charging over night) I unplugged the phone at 30%.
When I looked at the battery chart, I could see that the battery percentage did not decrease and also not increase while plugged into the charger. Then after some normal use, the battery percentage jumped from 14% directly to 0% and the phone turned off a few seconds later. When I charged it, it was stuck in a bootloop again. First it took about 30 seconds between the reboots and after the Oppo logo disappeared I could see that it i charging but after some minutes the reboots got faster (every 8 or 9 seconds).
So I am having the same problems with the new parts again but I don’t know why because it worked for some time…
It seems that the battery is broken again but how can it be? It was a brand new battery and it worked for one nearly full charge. Are there some common mistakes when replacing the battery that I could have made to cause my problem? I don’t know what to do and I want to try everything that is possible before getting a new phone.
Edit: Now I know where the problem is (or where it is not) but I have no idea what to do against it. The problem lies somewhere in the mainboard. Because when the charger is plugged in the phone will start to reboot again and again so the cable between USB-port and mainboard should be ok. But the battery is not charging. The phone worked with the new battery for a while because it was already charged when I built it in. And now since the battery is empty again I am experiencing the same problem as before again.
So does anyone have an idea? Where is the exact problem and can I fix it without spending much money on it?
Thanks for your help
Sam