[Q] Motorola Moto G4 Plus models? - Moto G4 Plus Questions & Answers

XT1642, XT1643, XT1644...
I am a little confused with these numbers. What is the actual identification number, which version is concerned. Above all, what firmware is appropriate.
Can someone clarify what is meant by these model designations.
Mine is Motorola Moto G4 Plus XT1642, 2/16Gt and there is 2xSIM + memorycard slot.
Many webpages says, that XT1642 have only 1 SIM-slot.

MK99 said:
XT1642, XT1643, XT1644...
I am a little confused with these numbers. What is the actual identification number, which version is concerned. Above all, what firmware is appropriate.
Can someone clarify what is meant by these model designations.
Mine is Motorola Moto G4 Plus XT1642, 2/16Gt and there is 2xSIM + memorycard slot.
Many webpages says, that XT1642 have only 1 SIM-slot.
Click to expand...
Click to collapse
Well it defines the model,but it varies over the region.Just tell me which country you bought it from.

anhoxhrs said:
Well it defines the model,but it varies over the region.Just tell me which country you bought it from.
Click to expand...
Click to collapse
I bought this in Finland, north Europe. About month a go.
Phone says version is p2a ??

MK99 said:
I bought this in Finland, north Europe. About month a go.
Phone says version is p2a ??
Click to expand...
Click to collapse
You want the stock rom for your phone right?http://www.filefactory.com/file/5dr...PJ24.139-48_cid50_subsidy-DEFAULT_CFC.xml.zip

anhoxhrs said:
You want the stock rom for your phone right?http://www.filefactory.com/file/5dr...PJ24.139-48_cid50_subsidy-DEFAULT_CFC.xml.zip
Click to expand...
Click to collapse
And you are sure, after that my both sim works?
Motorola devicemanager says: 24.31.64.athene.retail.en.US

MK99 said:
And you are sure, after that my both sim works?
Motorola devicemanager says: 24.31.64.athene.retail.en.US
Click to expand...
Click to collapse
It would work,but not sure because i dont have xt1642.

Related

transform SEA model to EUR model

hi
i have a 32gb SEA model.
is there a way to transform it to a generic EUR version and received updates?
i have already flashed german eur v10g-EUR-XX
but on software info it shows "v10g-SEA-XX" and are included branded StarHub Apps and LTE is not working.
tried to flash official 32gb italian rom, but shows as "v10g-GLOBAL-SI", lte is appering but is unselectable,
as it returns to WCDMA/GMS and still there are branded apps...
is there any solution?
i need to have an EUR firmware....
DYNAMIC+ said:
hi
i have a 32gb SEA model.
is there a way to transform it to a generic EUR version and received updates?
i have already flashed german eur v10g-EUR-XX
but on software info it shows "v10g-SEA-XX" and are included branded StarHub Apps and LTE is not working.
tried to flash official 32gb italian rom, but shows as "v10g-GLOBAL-SI", lte is appering but is unselectable,
as it returns to WCDMA/GMS and still there are branded apps...
is there any solution?
i need to have an EUR firmware....
Click to expand...
Click to collapse
The updates are done by IMEI so no matter what your phone will always be SEA and sorry you cannot change SEA to EU as far as I am aware.
daleski75 said:
The updates are done by IMEI so no matter what your phone will always be SEA and sorry you cannot change SEA to EU as far as I am aware.
Click to expand...
Click to collapse
oh ****...
so no way to install EUR rom?
DYNAMIC+ said:
oh ****...
so no way to install EUR rom?
Click to expand...
Click to collapse
You can install any D855 rom but you just won't get OTA updates for anything but a SEA version.
daleski75 said:
You can install any D855 rom but you just won't get OTA updates for anything but a SEA version.
Click to expand...
Click to collapse
ok but why if i flash v10g-EUR-XX from firmware threads
i get on software info v10g-SEA-XX (and not v10g-EUR-XX) ?
DYNAMIC+ said:
ok but why if i flash v10g-EUR-XX from firmware threads
i get on software info v10g-SEA-XX (and not v10g-EUR-XX) ?
Click to expand...
Click to collapse
The suffix/model does not change when you flash a kdz.
daleski75 said:
The suffix/model does not change when you flash a kdz.
Click to expand...
Click to collapse
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
DYNAMIC+ said:
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
Click to expand...
Click to collapse
I assume this problem is true for all SEA devices used in Europe, that is, non LTE connectivity unless you use temporary activation with code 3845#*855#
DYNAMIC+ said:
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
Click to expand...
Click to collapse
I already have the same issue with no solution. I have a Eur and i am already in Saudi Arabia. whenever i flash AME kdz it reverts back to Eur. never get LTE option in networks and i hate the service menu. so the only solution i found is installing the new i kdz.
saud__19 said:
I already have the same issue with no solution. I have a Eur and i am already in Saudi Arabia. whenever i flash AME kdz it reverts back to Eur. never get LTE option in networks and i hate the service menu. so the only solution i found is installing the new i kdz.
Click to expand...
Click to collapse
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
Hello, which ROM should i flash? I have an AME phone with no LTE in the options, i want to use in Russia...we have LTE here.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
Yes my device is unbranded Eur version. but still no luck to instal AME kdz. as what i mention before the only solution is the leaked i kdz.
---------- Post added at 08:40 AM ---------- Previous post was at 08:28 AM ----------
zapford said:
Hello, which ROM should i flash? I have an AME phone with no LTE in the options, i want to use in Russia...we have LTE here.
Click to expand...
Click to collapse
try the leaked i kdz.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
already tried to flash
V10G-GLOBAL-SI (and also "i" version, leaked one...) but no lte... and all apps for singapore market (starhub, m1, ...)
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
maneck35 said:
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
Click to expand...
Click to collapse
Any one know why these D855 devices from different regions cannot be used in other regions for LTE? I wonder if this is like the region lock on the Note 3 to allow Samsung to restrict warranty cover?
maneck35 said:
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
Click to expand...
Click to collapse
no way to enable LTE...
now i have V10i-GLOBAL-SI
jah said:
Any one know why these D855 devices from different regions cannot be used in other regions for LTE? I wonder if this is like the region lock on the Note 3 to allow Samsung to restrict warranty cover?
Click to expand...
Click to collapse
it seems to be locked by "ltesettings.apk" background app...
i'm not sure, but every g3, could be used with every lte band...
any other idea?
(i cannot root device)
if i cant resolve i have to change device...
I'm not sure why you can't enable LTE. Maybe it's carrier dependent or maybe not. If you're not happy I'd suggest switching your device.
maneck35 said:
I'm not sure why you can't enable LTE. Maybe it's carrier dependent or maybe not. If you're not happy I'd suggest switching your device.
Click to expand...
Click to collapse
with regrets i just sold my G3 and purchased S5 which i can flash any rom i like from any region.

How do I know what region my phone is from?

Hi guys.
Long time lurker. First time poster.
How can I see what region my phone is from. I bought my phone through Orange. I'm in South Africa.
If I go to Settings>About Phone>Regulatory Information. I see the words Europe, Australia and India displayed. So I'm quite confused as to which one it actually is.
I'm not allowed to post a screenshot as I'm a new user on the forums.
Thanks.
FruitNuggets said:
Hi guys.
Long time lurker. First time poster.
How can I see what region my phone is from. If I go to Settings>About Phone>Regulatory Information. I see text from Europe, Australia and India.
I'm not allowed to post a screenshot as I'm a new user to the forums.
Thanks in advance.
Click to expand...
Click to collapse
Where did you buy your phone from?
If you got in from India its the indian version and if you bought it from Europe its the European.
Check your model number if its the XT1562 its likely to be the indian version.
kobocat said:
Where did you buy your phone from?
If you got in from India its the indian version and if you bought it from Europe its the European.
Check your model number if its the XT1562 its likely to be the indian version.
Click to expand...
Click to collapse
I bought it through the South African Orange store. The model is XT1562. The reason why I'm asking is because India and Canada has received the Marshmallow update. But I have yet to receive it. Making me believe that my phone is a European version.
FruitNuggets said:
I bought it through the South African Orange store. The model is XT1562. The reason why I'm asking is because India and Canada has received the Marshmallow update. But I have yet to receive it. Making me believe that my phone is a European version.
Click to expand...
Click to collapse
When you are in "about phone" just scroll down to see "baseband version" and "system version" those two items will tell you exactly where phone came from as long as it's still stock and hasn't been modified. System version should have abbreviation of country in it like LA for Latin America, CA for Canada, EU for Europe etc. Baseband relates to wireless operator who sold it originally, mine came from Canadian operator Telus so it has "Telus" in the baseband name. Hope this helps you out.
Sent from my XT1563 using Tapatalk
Tim3tripp3r said:
When you are in "about phone" just scroll down to see "baseband version" and "system version" those two items will tell you exactly where phone came from as long as it's still stock and hasn't been modified. System version should have abbreviation of country in it like LA for Latin America, CA for Canada, EU for Europe etc. Baseband relates to wireless operator who sold it originally, mine came from Canadian operator Telus so it has "Telus" in the baseband name. Hope this helps you out.
Sent from my XT1563 using Tapatalk
Click to expand...
Click to collapse
Thanks you for the post.
I can't post screenshots yet, so I'll type it out.
System Version: 23.21.10.lux_retasia_ds.retasiaal.en.03.retfr
Baseband Version: M8936_2020613.22.03.21.33R
LUX_EMEA_DSDS_CUST
The only thing I really see that points to anything is the "en". Is that maby England?
FruitNuggets said:
Thanks you for the post.
I can't post screenshots yet, so I'll type it out.
System Version: 23.21.10.lux_retasia_ds.retasiaal.en.03.retfr
Baseband Version: M8936_2020613.22.03.21.33R
LUX_EMEA_DSDS_CUST
The only thing I really see that points to anything is the "en". Is that maby England?
Click to expand...
Click to collapse
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
pijes said:
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
Click to expand...
Click to collapse
Thank you for the reply.
I'm thinking the Motorola staff is all currently on holiday. So you're probably correct in saying it'g going to be a new years present.
Fingers Crossed :fingers-crossed:
pijes said:
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
Click to expand...
Click to collapse
I went ahead last night and downloaded the Indian 6.0 version from this thread.
http://forum.xda-developers.com/moto-x-play/general/moto-x-play-marshmallow-6-0-ota-t3267061
Every digit from the file matches my system version. So I was very confident that it was going to work. I put the file in the root of my sd card. Restarted my phone. After putting in my pin I was immediately prompted with system update available. It took about 10min to complete. Everything working perfectly so far.
FruitNuggets said:
I went ahead last night and downloaded the Indian 6.0 version from this thread.
http://forum.xda-developers.com/moto-x-play/general/moto-x-play-marshmallow-6-0-ota-t3267061
Every digit from the file matches my system version. So I was very confident that it was going to work. I put the file in the root of my sd card. Restarted my phone. After putting in my pin I was immediately prompted with system update available. It took about 10min to complete. Everything working perfectly so far.
Click to expand...
Click to collapse
did it retain all your data?
pijes said:
did it retain all your data?
Click to expand...
Click to collapse
Yes

Pass Moto X Play for Retail

Hello,
My Moto X Play is linked with Nextel, how do I leave Retail?
I tried to install the ROM at retail RSD, but remains bound.
It's possible?
Thank you. :laugh:
Is your model XT1564? If yes you might search the forum under that number & LRA ("L"TE in "R"ural "A"merica) sometimes wrongly written as RLA. Don't know much about the whole thing, just trying to give you a starting point.
Sent from my XT1563 using Tapatalk
Mine is the XT1563.
PaganBlood said:
Hello,
My Moto X Play is linked with Nextel, how do I leave Retail?
I tried to install the ROM at retail RSD, but remains bound.
It's possible?
Thank you. :laugh:
Click to expand...
Click to collapse
you can flash another firmware just check the cid its form your country, you say you have nextel then you are from mexico like me then the cid you need its cid 12
no mather if its dual sim(ds) the firmware, in settings will appear the option for the dual sim but the sim 2 not working only 1 sim will detect
Hello.
I'm from Brazil . Already Unlock the Bootloader , and made the downgrade to 5.1.1 retail , and still got bond .
It looks like there's no way to remove .
of course you need to unlock the bootloader first if you want to install another firmware via fastboot
just remember your model and your area cid

Bought a Moto g4 from best buy but its the xt 1625 model some how.

Is there anyway of me getting root on this phone? Its not a amazon exclusive device and was full price. Im on the retus software channel and have a baseband of m8952 and a build of mpj24 if that helps. Is my best bet to try to contact motorola customer support to get the bootloader unlocked?
Maskills24 said:
Is there anyway of me getting root on this phone? Its not a amazon exclusive device and was full price. Im on the retus software channel and have a baseband of m8952 and a build of mpj24 if that helps. Is my best bet to try to contact motorola customer support to get the bootloader unlocked?
Click to expand...
Click to collapse
What's the problem? your phone is unlockable. Follow normal procedure to unlock bootloader.
xt1625 is the US moto G4, try going to the moto bootunlocking site -https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
Should give you a unlock code just fine.
Rempala said:
xt1625 is the US moto G4, try going to the moto bootunlocking site -https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
Should give you a unlock code just fine.
Click to expand...
Click to collapse
Im giong to close the thread, seems i had got my info mixed up, i had thought 1625 was only for amazon versions of the phone which cant be unlocked. But thats not the case and i have the unlock code already. Sorry for the wasted thread.
Maskills24 said:
Im giong to close the thread, seems i had got my info mixed up, i had thought 1625 was only for amazon versions of the phone which cant be unlocked. But thats not the case and i have the unlock code already. Sorry for the wasted thread.
Click to expand...
Click to collapse
Actually, I had the same confusion. My Moto G4 is US retail version, and it also said XT1625, and it does not come with Amazon ads. But when I searched online, a lot of the information on the XT1625 version was the Amazon version (oh, and there is also the India XT1625 version). I had no problem unlocking the bootloader at Motorola's website, and given that the Amazon ones were not unlockable, I knew there must be some difference.
This is really confusing indeed.
Agreed I had same worries but also unlocked just fine, ofc I knew I was good when their werent any lame ads on the lockscreen lol.

SM-G935U Locked SIM, really desperate

Hi folks
So i bought an used S7 Edge with sim lock but it says U in the model name. I dont know the carrier but i think its Verizon. Is there any way possible to unlock it. The IMEI is...
Thanks
Ravka90 said:
Hi folks
So i bought an used S7 Edge with sim lock but it says U in the model name. I dont know the carrier but i think its Verizon. Is there any way possible to unlock it. The IMEI is..............
Thanks
Click to expand...
Click to collapse
Oh god don't post imei.. You should remove that
crixley said:
Oh god don't post imei.. You should remove that
Click to expand...
Click to collapse
OK thanks for advice
Ravka90 said:
Hi folks
So i bought an used S7 Edge with sim lock but it says U in the model name. I dont know the carrier but i think its Verizon. Is there any way possible to unlock it. The IMEI is...
Thanks
Click to expand...
Click to collapse
The seller didn't know either?
Sent from my SM-G935U using Tapatalk
optimummind said:
The seller didn't know either?
Sent from my SM-G935U using Tapatalk
Click to expand...
Click to collapse
Nope.
What are my options or steps to take ?
u can try this rom https://forum.xda-developers.com/verizon-s7-edge/development/rom-t3603231 select verzion while flashing if it doesn't boot then its surely tmobile or at&t, then goto to tmobile site n check imei status if it fails then its at&t
johngr77 said:
check model number on the back, might be a sprint model G935P flashed with G935U firmware
Click to expand...
Click to collapse
Its Verizon.
The model is SM-G935V
I think the only solution is to change the logic board.
I tried almost every 3rd party unlock site, contacted Samsung and Verizon but no luck.
Ummmmmm I think the u firmware is carrier unlocked and nor does Verizon lock there phones so it should be unlocked dude
gurnsey101 said:
Ummmmmm I think the u firmware is carrier unlocked and nor does Verizon lock there phones so it should be unlocked dude
Click to expand...
Click to collapse
Its fckd up, i opened the back and on the motherboard it says SM-G935A. So its AT&T but the software on the phone is SM-G935U.
Ravka90 said:
Hi folks
So i bought an used S7 Edge with sim lock but it says U in the model name. I dont know the carrier but i think its Verizon. Is there any way possible to unlock it. The IMEI is...
Thanks
Click to expand...
Click to collapse
The "U" model is the newer model that Samsung introduced on June 30 of 2016. It is UNLOCKED for North American carriers. It will run all of the big 4 (AT&T, Sprint, Verizon, & T-Mo) based on which carrier's sim card you put in it. Samsung introduced similar to some of the Motorola models or the Nexus/Pixel models that can be taken from carrier to carrier. That is ONLY true of the 935U. If it does not say U, it is not the North American unlocked model. It was sold directly from Samsung, Best Buy, and other online electronics resellers. None of the four US carriers sold this model since they sold their own model. Because it is not carrier locked, there is very little bloatware. Now having said all that, the bootloader for the "U" version is absolutely locked by Samsung so it cannot be rooted or flashed at this point. That is everything I know at this point. Good luck. The product is reaching end of life, so you should pick one up soon if you want, but you can take it to any carrier in the US.
hodgestl said:
The "U" model is the newer model that Samsung introduced on June 30 of 2016. It is UNLOCKED for North American carriers. It will run all of the big 4 (AT&T, Sprint, Verizon, & T-Mo) based on which carrier's sim card you put in it. Samsung introduced similar to some of the Motorola models or the Nexus/Pixel models that can be taken from carrier to carrier. That is ONLY true of the 935U. If it does not say U, it is not the North American unlocked model. It was sold directly from Samsung, Best Buy, and other online electronics resellers. None of the four US carriers sold this model since they sold their own model. Because it is not carrier locked, there is very little bloatware. Now having said all that, the bootloader for the "U" version is absolutely locked by Samsung so it cannot be rooted or flashed at this point. That is everything I know at this point. Good luck. The product is reaching end of life, so you should pick one up soon if you want, but you can take it to any carrier in the US.
Click to expand...
Click to collapse
I opened the phone and it says on the motherboard SM-G935A which is AT&T but it is flashed with SM-G935U and its Sim locked. I will try to unlock it with a code from a third party :/
Ravka90 said:
I opened the phone and it says on the motherboard SM-G935A which is AT&T but it is flashed with SM-G935U and its Sim locked. I will try to unlock it with a code from a third party :/
Click to expand...
Click to collapse
So you are asking about 935U software running on 935A hardware? That doesn't seem to be what the original post says. Everything I told you was about 935U hardware only. In reviewing your original post, it seems you are asking a hardware question. Nevertheless I wish you all the best with whatever device you have. Good luck.
Ravka90 said:
Its fckd up, i opened the back and on the motherboard it says SM-G935A. So its AT&T but the software on the phone is SM-G935U.
Click to expand...
Click to collapse
If the motherboard says 935A, you have the AT&T version that was flashed with the unlocked U firmware. The U firmware can be flashed on any of the US carrier versions. Flashing the U firmware removes the carrier bloatware but it won't unlock the phone. If the phone was fully paid for and not blacklisted as lost or stolen, AT&T should unlock it, otherwise a 3rd party unlock service should be able to provided it's not blacklisted and you tell them it's a 935A, not a 935U.
Hi all. its probably T-MOBILE G935, then check out IMEIFIX.com, if not then Sprint G935P check out IMEIGURUS.

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