Hi guys.
Long time lurker. First time poster.
How can I see what region my phone is from. I bought my phone through Orange. I'm in South Africa.
If I go to Settings>About Phone>Regulatory Information. I see the words Europe, Australia and India displayed. So I'm quite confused as to which one it actually is.
I'm not allowed to post a screenshot as I'm a new user on the forums.
Thanks.
FruitNuggets said:
Hi guys.
Long time lurker. First time poster.
How can I see what region my phone is from. If I go to Settings>About Phone>Regulatory Information. I see text from Europe, Australia and India.
I'm not allowed to post a screenshot as I'm a new user to the forums.
Thanks in advance.
Click to expand...
Click to collapse
Where did you buy your phone from?
If you got in from India its the indian version and if you bought it from Europe its the European.
Check your model number if its the XT1562 its likely to be the indian version.
kobocat said:
Where did you buy your phone from?
If you got in from India its the indian version and if you bought it from Europe its the European.
Check your model number if its the XT1562 its likely to be the indian version.
Click to expand...
Click to collapse
I bought it through the South African Orange store. The model is XT1562. The reason why I'm asking is because India and Canada has received the Marshmallow update. But I have yet to receive it. Making me believe that my phone is a European version.
FruitNuggets said:
I bought it through the South African Orange store. The model is XT1562. The reason why I'm asking is because India and Canada has received the Marshmallow update. But I have yet to receive it. Making me believe that my phone is a European version.
Click to expand...
Click to collapse
When you are in "about phone" just scroll down to see "baseband version" and "system version" those two items will tell you exactly where phone came from as long as it's still stock and hasn't been modified. System version should have abbreviation of country in it like LA for Latin America, CA for Canada, EU for Europe etc. Baseband relates to wireless operator who sold it originally, mine came from Canadian operator Telus so it has "Telus" in the baseband name. Hope this helps you out.
Sent from my XT1563 using Tapatalk
Tim3tripp3r said:
When you are in "about phone" just scroll down to see "baseband version" and "system version" those two items will tell you exactly where phone came from as long as it's still stock and hasn't been modified. System version should have abbreviation of country in it like LA for Latin America, CA for Canada, EU for Europe etc. Baseband relates to wireless operator who sold it originally, mine came from Canadian operator Telus so it has "Telus" in the baseband name. Hope this helps you out.
Sent from my XT1563 using Tapatalk
Click to expand...
Click to collapse
Thanks you for the post.
I can't post screenshots yet, so I'll type it out.
System Version: 23.21.10.lux_retasia_ds.retasiaal.en.03.retfr
Baseband Version: M8936_2020613.22.03.21.33R
LUX_EMEA_DSDS_CUST
The only thing I really see that points to anything is the "en". Is that maby England?
FruitNuggets said:
Thanks you for the post.
I can't post screenshots yet, so I'll type it out.
System Version: 23.21.10.lux_retasia_ds.retasiaal.en.03.retfr
Baseband Version: M8936_2020613.22.03.21.33R
LUX_EMEA_DSDS_CUST
The only thing I really see that points to anything is the "en". Is that maby England?
Click to expand...
Click to collapse
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
pijes said:
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
Click to expand...
Click to collapse
Thank you for the reply.
I'm thinking the Motorola staff is all currently on holiday. So you're probably correct in saying it'g going to be a new years present.
Fingers Crossed :fingers-crossed:
pijes said:
My phone (UK set) has "reteu.EU" on System version while Baseband version is almost similar as yours. EMEA means Europe, Middle East & Africa. So I'm guessing your phone belongs to EMEA region as mine which currently undergoing soak test for MM. It won't be long I think, maybe as a new year present.
Click to expand...
Click to collapse
I went ahead last night and downloaded the Indian 6.0 version from this thread.
http://forum.xda-developers.com/moto-x-play/general/moto-x-play-marshmallow-6-0-ota-t3267061
Every digit from the file matches my system version. So I was very confident that it was going to work. I put the file in the root of my sd card. Restarted my phone. After putting in my pin I was immediately prompted with system update available. It took about 10min to complete. Everything working perfectly so far.
FruitNuggets said:
I went ahead last night and downloaded the Indian 6.0 version from this thread.
http://forum.xda-developers.com/moto-x-play/general/moto-x-play-marshmallow-6-0-ota-t3267061
Every digit from the file matches my system version. So I was very confident that it was going to work. I put the file in the root of my sd card. Restarted my phone. After putting in my pin I was immediately prompted with system update available. It took about 10min to complete. Everything working perfectly so far.
Click to expand...
Click to collapse
did it retain all your data?
pijes said:
did it retain all your data?
Click to expand...
Click to collapse
Yes
Related
hi
i have a 32gb SEA model.
is there a way to transform it to a generic EUR version and received updates?
i have already flashed german eur v10g-EUR-XX
but on software info it shows "v10g-SEA-XX" and are included branded StarHub Apps and LTE is not working.
tried to flash official 32gb italian rom, but shows as "v10g-GLOBAL-SI", lte is appering but is unselectable,
as it returns to WCDMA/GMS and still there are branded apps...
is there any solution?
i need to have an EUR firmware....
DYNAMIC+ said:
hi
i have a 32gb SEA model.
is there a way to transform it to a generic EUR version and received updates?
i have already flashed german eur v10g-EUR-XX
but on software info it shows "v10g-SEA-XX" and are included branded StarHub Apps and LTE is not working.
tried to flash official 32gb italian rom, but shows as "v10g-GLOBAL-SI", lte is appering but is unselectable,
as it returns to WCDMA/GMS and still there are branded apps...
is there any solution?
i need to have an EUR firmware....
Click to expand...
Click to collapse
The updates are done by IMEI so no matter what your phone will always be SEA and sorry you cannot change SEA to EU as far as I am aware.
daleski75 said:
The updates are done by IMEI so no matter what your phone will always be SEA and sorry you cannot change SEA to EU as far as I am aware.
Click to expand...
Click to collapse
oh ****...
so no way to install EUR rom?
DYNAMIC+ said:
oh ****...
so no way to install EUR rom?
Click to expand...
Click to collapse
You can install any D855 rom but you just won't get OTA updates for anything but a SEA version.
daleski75 said:
You can install any D855 rom but you just won't get OTA updates for anything but a SEA version.
Click to expand...
Click to collapse
ok but why if i flash v10g-EUR-XX from firmware threads
i get on software info v10g-SEA-XX (and not v10g-EUR-XX) ?
DYNAMIC+ said:
ok but why if i flash v10g-EUR-XX from firmware threads
i get on software info v10g-SEA-XX (and not v10g-EUR-XX) ?
Click to expand...
Click to collapse
The suffix/model does not change when you flash a kdz.
daleski75 said:
The suffix/model does not change when you flash a kdz.
Click to expand...
Click to collapse
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
DYNAMIC+ said:
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
Click to expand...
Click to collapse
I assume this problem is true for all SEA devices used in Europe, that is, non LTE connectivity unless you use temporary activation with code 3845#*855#
DYNAMIC+ said:
ok, so if i understood, there is no solution?
i'm going to re-send back phone as it have to be a european model, but seller sent me a sea version
Click to expand...
Click to collapse
I already have the same issue with no solution. I have a Eur and i am already in Saudi Arabia. whenever i flash AME kdz it reverts back to Eur. never get LTE option in networks and i hate the service menu. so the only solution i found is installing the new i kdz.
saud__19 said:
I already have the same issue with no solution. I have a Eur and i am already in Saudi Arabia. whenever i flash AME kdz it reverts back to Eur. never get LTE option in networks and i hate the service menu. so the only solution i found is installing the new i kdz.
Click to expand...
Click to collapse
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
Hello, which ROM should i flash? I have an AME phone with no LTE in the options, i want to use in Russia...we have LTE here.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
Yes my device is unbranded Eur version. but still no luck to instal AME kdz. as what i mention before the only solution is the leaked i kdz.
---------- Post added at 08:40 AM ---------- Previous post was at 08:28 AM ----------
zapford said:
Hello, which ROM should i flash? I have an AME phone with no LTE in the options, i want to use in Russia...we have LTE here.
Click to expand...
Click to collapse
try the leaked i kdz.
shmuelw said:
I do own SEA 32GB phone but it is general SEA unbranded so no Star-Hub apps and it does have LTE / 4G which is auto activated. Try to flash this rom and it might solve the issue as it is still SEA rom.
Click to expand...
Click to collapse
already tried to flash
V10G-GLOBAL-SI (and also "i" version, leaked one...) but no lte... and all apps for singapore market (starhub, m1, ...)
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
maneck35 said:
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
Click to expand...
Click to collapse
Any one know why these D855 devices from different regions cannot be used in other regions for LTE? I wonder if this is like the region lock on the Note 3 to allow Samsung to restrict warranty cover?
maneck35 said:
I recently did this for a friend. He had an SEA 10e firmware on his G3 and I flashed the 10g italian firmware to his phone without any problems. He wasn't getting 4G on Vodafone UK earlier, but after flashing the new firmware, he gets it. I've seen a couple of people doing this as well. I just followed the guides posted here to flash the firmwares.
Click to expand...
Click to collapse
no way to enable LTE...
now i have V10i-GLOBAL-SI
jah said:
Any one know why these D855 devices from different regions cannot be used in other regions for LTE? I wonder if this is like the region lock on the Note 3 to allow Samsung to restrict warranty cover?
Click to expand...
Click to collapse
it seems to be locked by "ltesettings.apk" background app...
i'm not sure, but every g3, could be used with every lte band...
any other idea?
(i cannot root device)
if i cant resolve i have to change device...
I'm not sure why you can't enable LTE. Maybe it's carrier dependent or maybe not. If you're not happy I'd suggest switching your device.
maneck35 said:
I'm not sure why you can't enable LTE. Maybe it's carrier dependent or maybe not. If you're not happy I'd suggest switching your device.
Click to expand...
Click to collapse
with regrets i just sold my G3 and purchased S5 which i can flash any rom i like from any region.
OK, this is pretty silly question.
Phone says retasia, so this is asia "model"? Same as India?
Just wondering because I ordered phone from England and I live in Europe.
What does it say under the heading "Hardware SKU" in About Phone in your phone settings?
My European version reads "lux_reteu.reteu.en.EU retGB" under System Version. So it makes sense that your phone is the Asian version, unless you've flashed the Asian ROM on your EU phone?
Suppose in the case I bricked my phone and I don't know the baseband version of it. Now what is the option to recover? Flash stock firmware via Odin but don't know the baseband??? What will happens if I flash another country stock firmware?? Will the phone hard brick?? Or it will work fine?? Thank you
The worst case is that your sim card will not work with that software. This is only if your phone is carrier locked.
If it is unlocked, or neverlocked as others put it, then you can flash any firmware you like, as long as it is for your respective phone model.
GDReaper said:
The worst case is that your sim card will not work with that software. This is only if your phone is carrier locked.
If it is unlocked, or neverlocked as others put it, then you can flash any firmware you like, as long as it is for your respective phone model.
Click to expand...
Click to collapse
Thank you sir, as u r always helpful. ??
But wait. Suppose I got phone as gift from my relative who live in UK and I live in Nepal. Which country firmware should I flash?? UK or Nepal??
Athakuri700 said:
But wait. Suppose I got phone as gift from my relative who live in UK and I live in Nepal. Which country firmware should I flash?? UK or Nepal??
Click to expand...
Click to collapse
Make sure that this phone isn't locked to O2 or any UK carrier.
Sent from my ASUS_Z00AD
Athakuri700 said:
But wait. Suppose I got phone as gift from my relative who live in UK and I live in Nepal. Which country firmware should I flash?? UK or Nepal??
Click to expand...
Click to collapse
You should flash Nepal firmware then. It would give you better (more match) CSC code. The CSC (Consumer Software Customization) code contains the info about software packages specific to a particular region, carrier branding and also APN (Access Point Name) settings for data connection.
In my case, my S4 i9500 was made in Vietnam and when I received it, it had a Thailand firmware on it. It is a network unlocked phone. I live in USA. The first lollipop firmware came out was for Russia. So I flahsed the Russian firmware. My CSC showed that it is a russian phone. I used that phone on AT&T network that available in USA, China and Korea, and I had no problem.
Nothing will happen.
@sway8966
Are you really to suggest him to flash Nepali firmware on UK phone? I'll unlock it (the carrier-lock) first and then flash other countries' firmware if need.
Sent from my ASUS_Z00AD
Sorry to bump this up but im having problems with my s6 edge (Maybe because of this).
I recently acquired a phone from a relative from UK. The OS is android 7.0 and the carrier is three.co.uk (H3G), we have reset the phone to its factory settings and accidentally didnt noticed that it do auto update on the OS, then this bootloops starts to occur.
The phone isnt network-locked because the phone can receive signals, messages and phone calls on local sim.
Now upon browsing around SamMobile, There is an available Firmware for this mobile and even the firmware which is available to Philippines but only ver. 6.0.1
Is this possible to use the PH one or still i go to UK(h3g)?
help please
once i take the firmware from other countries and then i install to my phone,
does my phone will going to operate that firmware even if it come from another country
because i tried to find firmware according to my respective country unfortunately i missed it.
so please i need your assistance ..please
Anyone has any info on OTA update, outside the zone that landed first? like Europe/USA?
Europe/Greece here.. No
Same Sh1t... Different Day
Europe, The Netherlands.
So far, no update
Thx for the update guys.
Romania/ Europe, so far its silance.
I think it depends for what region the phone is made for. I dont know how you can check that, tho i bought it from my country so it must be for it/eu.
Maybe one week after original APAC update will be enough to release EU, maybe they will work on fixes, who knows...
If they work on fixes, i can wait.
If not, i dont see the point of not realeasing it.
Btw, how you check for what region was your phone made?
Europe France no OTA today
Idem today at me, i think it will take them a while to deploy in Europe..
Htc suspended the OTA much problems with Oreo
Europe Italy no OTA......,IDK when will it lands in Facebook some reporting that users with firmware 1.64.617.17 with dual SIM update is rolling out now
any update guys? i saw an OTA picture in other thread. I dont have more info about it, but maybe he will post.
Nothing here in Bulgaria. My phone is imported from UK.
How can you check from where / for what region is your phone for? if anyone knows.
You can check here with imei number:
https://imei24.com/imei_check/HTC/
You can see your imei by typing *#06# in dialer
It just arrived to EUROPE! hurray
germany uhl is live
deC9r said:
germany uhl is live
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Click to collapse
HUNGARY 8.0 update is LIVE! finally
I also got it. I think my phone is from Netherlands. Single sim. Version 2.21.401.1 1.77 GB.
Got the UPDATE 8.0 Romania SINGLE SIM.
Confirm update oreo 2.21.401.1 single sim Italy 1.77GB
Patch February 2018
I picked up a Tab A 8.0 (SM-T290) from Amazon a while ago for my wife to use. Because I'm an idiot, I didn't pay attention to what region code it was before I updated it. Does anyone else in the United States have an (as yet) unmodified T290 and can tell me the CSC?
Settings > About > Software Info > Service provider information
Was it unlocked or carrier locked?
Kenora_I said:
Was it unlocked or carrier locked?
Click to expand...
Click to collapse
No carrier, WiFi only model from Amazon.
V0latyle said:
No carrier, WiFi only model from Amazon.
Click to expand...
Click to collapse
T290XAR3BTL3
For US at least
XAR - US
UYO - US
Thanks folks. Looks like T290XXU3CUF8 is the latest version, at least via Frija. There's a few different versions out there - OXM, OLM are XAR, OWO is UYO.