Related
Early this morning, I unplugged my G2 from the outlet before leaving to work. The damn thing just shut off and won't turn on again...
I tried the power button, the optical pad button+power, took out the battery and back in multiple times, many times plugged in and not plugged in.
What a POS phone, I mean we get a 1.3gb usable space not the advertised 4gb, it also "corrects" itself with a hidden mirror OS so it's very difficult to root, plus the damn loose hinges and the screen ribbon exposed when the hinges are fully opened, the screen also has a very subtle yellow hue, plus reports of random reboots, market problem where google goggles won't install, live wallpapers crashing and freezing up, and finally the POS just dying on me when I need it for work.
If you have a G2 with no problems (yeah right) then congrats. I'm really considering withdrawing from the extended contract and going with the iFail.
Sorry for the rant, just a little pissed off and the customer service lady was a real *****.
ok
gjvah said:
ok
Click to expand...
Click to collapse
Yup. Oh BTW. The e39 is also a POS.
You're not alone, man. Between this and the Vibrant headache, I fear my days with T-Mo are numbered. It was a fun decade, but it doesn't look as if they plan to change their course anytime soon.
Unless, of course, they want to start carrying the Desire HD?
We'll see what G2 #2 brings tomorrow. If it's more of the same problems, I will be a disappointed man.
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Yeah my g2 refused to turn on a couple of times now without taking out the battery and putting it back in.
Sent from my T-Mobile G2 using XDA App
mrkev150 said:
Yup. Oh BTW. The e39 is also a POS.
Click to expand...
Click to collapse
Sweet observation. You should stay away from both then.
I don't blame you. T-Mobile's customer service has been **** for me too. First they tell me I can exchange it at the store only to have the store tell me no, sorry you have to ship it back. Then they make me pay for shipping, too. As far as the G2 goes, it broke while in my pocket, so no thanks. Maybe they'll rework the hinges soon. Otherwise, I'm just gonna use this crappy ass G1 until the Desire HD comes around.
mines shut off this morning.. first, my on-screen Android Keyboard went missing.. so I shut it off, turned it back on. Then it asked me if I'd give access permission to Google App Engine?? Are they going to start monitoring my apps now?? Just asking? Don't know what that does.. anyways, so after that.. my G2 just sat there til I wen t to go check the time and my phone was off! tried to turn it back on and it wouldn't! So I took the battery out and rebooted. Its on now but this is the second time this week! And not to mention my hinges are starting to become an issue as well! Not cool! They need to bring the Desire HD over so I can replace my G2 with that!
Yeah it happen to my g2 as well. This phone is really not making my android experience any good. tmo need to address these issues ASAP, and i work for them!!! im going to check the "known issues" on the g2 when i get into work 2mrow and see wat is up with this.
i suggest you all who is having these issues to give tmo a call so they have enough calls from customers to generate a ticket with HTC and lvl3 techs to address these issues. Just because tmo is not on these forums and reading about customers issues.
my phone turned off yesterday and also this morning. idk if maybe me trying to snooze the alarm accidently turned it off so im putting my phone in a diff location tonight and checking tomorrow-- if its off tomorrow im calling tmo asap!
My G2 just shut off itself when I was replying to a text. I pulled the battery and reseated it and try turning on but it does not do anything. If I connect it to the charger, the orange charging led just flashes on and off. It's been 20 minutes and I have not been able to turn it back on.
OMG, the desire's symptom comes to G2
Mine as well.
Well my G2 just turned it self off as well today. It was unresponsive to the power button. Took battery out and re-installed and powered back on and has been working ever since but thats just not right.
Edit: Not sure if this is worth anything but this happened shortly after I put the market widget on my home. I've had Beautiful Widget running for a week so don't think that was the problem but not even sure if the market one caused it but thought it might be worth mentioning.
Mine has also soft reboot back to the G2 screen 2 or 3 times now. Dunno what's going on
Sent from my T-Mobile G2
I have had this happen twice. In fact, my phone is in that state now. I am going to the TMO store. However, if I decide to return the phone, it isn't for this issue alone. As a side note, I thought this had happened to me with the TMO phone I was playing with in store before I bought mine.
If you take the battery out, wait about 10seconds, and re-install it you will be able to power the phone back up. Anyway, this behavior could be due to either a bad part or a driver problem.
*UPDATE*
Sadly, after talking to the TMO rep at the store, I elected to return the phone rather than exchange. While they wouldn't say how many, they have gotten "several" phones back because of this. My hats off to the Seattle TMO store as they made the return non-hassle and because I was returning it due to a defect, I didn't have to pay the restocking fee.
gjvah said:
Sweet observation. You should stay away from both then.
Click to expand...
Click to collapse
Sound advice, especially regarding the e39.
Hey guys,
After another freeze, I was able to actually connect via ADB. The shell was working fine.
Anyways, I did a logcat, and I saw the attached code looping.
http://pastebin.com/DV3uVYJg
It just keeps looping on these audio logs.
Any thoughts?
Anyone else get logcats similar or different than this?
-oldsk00lz
Fuskand said:
This happened to me too. But I managed to power it back on after fiddling with removing the battery.
Click to expand...
Click to collapse
2nd that. 10 chars
I had the same issue with my phones screen would just shut off and I would have to pull the battery out just to get it back on. I called tmobile and the answer I get is "that is not a known issue but def we will look into it". So all I did was go back to a tmobile store and trade it out for another one. Hopefully this won't happen again.
Sent from my T-Mobile G2 using XDA App
I'm wondering if these problems are typical of aosp roms or something. One example is that I had a problem with the touchscreen stopping working, and I had to lock the screen and open it again to have it start working again. It's a lot of issues with the touchscreen, it started clicking the same area by itself and I thought it was an app. I wiped the rom and it stopped doing it so I thought it was a software issue, but it did it again later. I think that it is a random things that happens, sometimes more often than not.
It sucks because I love the phone but I'm wondering if it's hardware. Anyone know?
It sounds like hardware issues. Switch to a sense rom and see if it persist.
Sent from my HTC Vision using Tapatalk
You can try switching to a Sense Rom as suggested. See if that solves the issue. But if the issue persits, than RUU the phone back to factory stock. Check if the issue continues. If that does not resolve it than I would say it's a hardware issue. After that at least the phone is already in a condition to take back to Sprint for repair, or exchange.
TEAM MiK
Mik Roms Since 3/13/11
I have a couple of questions. Firstly are you using a aftermarket charger! Are you trying to change screens while on the charger? If you are unplug for a few minutes and try not on the charger. If no to above questions then I would suggest doing what prboy suggests.
Sent from my PG06100 using Tapatalk
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Dratini said:
I am not using an aftermarket charger, it happens randomly when I am using the phone, usually in bursts. I read that there is a hardware issue sometimes with it sometimes, but it always ends up with the phone being returned.
Does this typically happen on this model? I bought it from someone else, and I'm not sure if it can be exchanged.
Click to expand...
Click to collapse
Not that i'm aware of no but as long as you have TEP for your line/phone it will get fixed. Buying a phone from someone other that sprint doesn't affect TEP
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Ah i remember reading that thread a long time ago. Well at least we know it is in fact hardware issues
All four of my shifts ended up with this same problem. One tech tried to tell me that it was a software issue and I would have to wait for an update and their was no benefit to switching out the phone. Complete BS. After the fourth one started acting up, I called Sprint and spoke with retentions. The lady was incredibly helpful and I explained that I did not have time to keep visiting the Sprint store and that 4 phones in 6 months was not acceptable. In the end the lady made me a new line and I purchased a new phone with the discount and cancelled my old line. This was ~week after the ET4G released. I still have my shift and flashed ICS a week or so ago on it, but its a pain to use with the screen acting up. Oh well, good luck to you!
Dratini said:
http://forums.androidcentral.com/htc-evo-shift-4g/79297-touch-screen-randomly-pressing-itself.html
looks like its hardware.
Click to expand...
Click to collapse
Well now that your certain, RUU and back it goes. Just hope you have TEP. They should still take care of it even if you don't have TEP. It's just they might give you a hard time. But definately take it in, keep us posted on how it goes.
I have this issues every now and then it doesnt really bother me that much and it seems to happen whenever my phones above 75% charged idk the cause but like i said it doesnt really happen to often
Yes, but you don't want to wait till it completely craps out on you. Just makes things harder to deal with.
It happens daily. I'm not sure if I want to return it and get a refurb with the chance of it happening again, or if I want to get a replacement touchscreen. Has anyone ever replaced the touchscreen and have it work good? Most stories I hear are of replacing it again and again until they decide to get another phone.
If you have TEP. I'd say iy's better to just unroot, and take it in. If you have TEP that's what your paying for . Besides if they screw it up you get another one .
TEAM MiK
Mik Roms Since 3/13/11
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Dratini said:
Need to have this replaced.
The touchscreen is actually dying. I just tried Z-test or whatever and parts of the screen do not work.
So, anyone reading this thread, go get it replaced just like everyone else told me to!
Click to expand...
Click to collapse
You replaced the touch screen or the phone?
Did you try going in to a sprint store and getting it repaired/replaced there?
Hello there. I went to Los Angeles last month and after a little research on tablet pcs, I decided to buy a nexus for my wife. Since I had no time to order it online, decided to visit a retail store at Santa Monica called Macmall.
I was bringing this as a gift, so I bought it and opened it right away just to make sure it was working properly.
So, I went back to argentina, wife happy with her nexus, until yesterday.
She came crying saying that the nexus was broken.
The screen is showing nothing but vertical lines. The touchscreen is responding to finger swipes and sound works, but of course all of that is useless since screen is defective.
She swears she didn't hit, drop or wet the tablet pc, I did check it many times and it has absolutely no signs of mistreatment.
I turned it off, soft reset pressing power for ten seconds, removed the cover and the battery, and once, I was able to see the Google logo properly but quickly vanished into lines again.
So... What options do you think I have?
Nexus is not being sold on my country and Google is giving me no support at all.
I contacted Asus through their website, still waiting for an answer but I'm not sure if they will help since I'm far away from USA.
I'll appreciate any help, or piece of advice you can give me.
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should work: Click Here. It will wipe all of your data/storage so it will be like your Nexus 7 came out of the box.
Best of luck recovering it!
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Ryan35310 said:
You might be in luck. I had a problem with the speaker once, thinking it was the hardware, and I thought I would have to return it. I think for fixing your screen problem, you should reflash the stock Rom. If you are unfamiliar with what I am trying to say, it is basically like reinstalling the stock Operating System (Android). Find out how to reflash the stock Rom. Since you could see the Google logo properly, i'm pretty sure it isn't hardware. Might just be a corrupted stock Rom. Here is a guide that should
Edit: What is also very weird is it seems like it happened suddenly. Not out of the box, but randomly.
Click to expand...
Click to collapse
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
alechair said:
Thanks for the answer. I may have not expressed myself correctly.
I'm not seeing anything on the screen but those annoying vertical lines.
After removing the battery a few times, once showed me the Google logo, just a one second flash, and then the lines again.
The only person I saw with this very same problem, had it as you said, straight from the box.
I asked my wife and she updated the nexus a few days ago and barely used it, so even if it sounds weird it could be a software issue.
Question is, will I be able to reinstall the stock OS just guessing where to push, I mean, with only those lines on the screen. I'm like... Blindfolded
Click to expand...
Click to collapse
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit: Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Ryan35310 said:
Oh now I see. First, anyway, do not manually remove your battery. That might affect something. To force shutdown hold down the volume down and power button for about 10-20 seconds until it turns off. Now, with the vertical lines, now i'm pretty sure since you clarified, it is the software. I think I know a fix for reflashing the stock Rom. Use this toolkit:Here. Click the option "Flash stock and unroot". Try that and it will Flash stock. Try software updating once it works and you could boot up without the problem. If it still has the problem if you software update (Unlikely), then just do that again and keep it at stock version.
Hope this helps!
Click to expand...
Click to collapse
Once again, thanks.:good:
I'm still not allowed to post any URLs, but I found a video on youtube of a guy with exactly the same problem.
Just search "Jon417silka nexus" and you'll see it.
I'm dowloading this NexusRootToolkit you recommended, it's +200MB so it'll take a while.
I have no skills on flashing or rooting any device, but I have read the instructions and doesn't seem to be too complicated.
I'll be awake all night trying to solve it if it's necessary.
I'll let you know how it went in a few hours.
Well... I finally downloaded the nexus root toolkit.
It was kinda easy actually, just had some hard time trying to enable the USB debugging mode, since... well i can't see anything on the screen.
I was able to download the drivers, and run the stock rom but, unfortunately, no luck on the screen.
Im just seeing green lines which i assume is the green android logo on the center on the first boot or something.
by the way, google answered me today saying somthing like, they cant do anything since im outside the us, so i have to contact asus.
It's too bad flashing the stock rom didn't fix it, I'd say it seems to be a hardware problem.
Even if you were in USA, google will only help you if you bought it within 14 days from Google Play Store.
You should call Asus Argentina [ http://latin.asus.com/Static_WebPage/Service_center_argentina/ ] and explain what is wrong, and give them the serial number. The number is located somewhere on the box, and on a removable sticker on the bottom back of the Nexus [As well as in the Settings, but you cannot read the screen so that is useless]. If you can't find the serial number, you might be able to get it via adb, but I'm not sure.
Asus has a 1 year warranty on tablets, but I'm not completely positive what they will say since it was bought in USA, and you are now in Argentina. But hopefully they will be able to RMA it and repair/replace your device. gl!
Yeah, it has to be hardware. I think you should follow Sikagoon7's advice and return it because it is under law. It couldn't be your or your wife's fault, because as you described, there were no scratches or anything. I guess it just might be a bad device. Replace it because the Nexus 7 is so worth it.
Probly gpu chipset. Its getting distorting at high frequency. Since first logo is a small frequency image and some times provided for BIOS its show normal. (Thats my guess)
Sent from my LG-P500 using xda premium
I was giving up all my hopes on this, plugged the nexus to the computer and clicked the OEM lock to return to its original factory state.
You know... I don't want them to say my warranty it's void for messing with it.
Of course, I didn't noticed any changes, swiped my finger a couple times and then...
WHAT THE....
The lines vanished and screen started to function properly, a few lines were noticeable for a few moments, now the screen is fine.
Now things got even weirder...
My wife it's been using it for two hours, with Monsters Ate My Condo (which may be pushing the cpu a little bit) and it's working flawlessly.
Problem is... I'm pretty sure that if the screen turns off it will die again.
Is there a way to keep the nexus always on, never go to sleep, just dim the screen to minium brightness or something...
Any other solution you guys think i can try is also welcome.
Please understand that returning this to Asus will be my last resort (if they decide to accept it, which I'm not sure).
Once again, thanks for everyone's time and replies
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Travisdroidx2 said:
If you can not turn off your screen without it breaking it I would RMA it back to Asus.
Click to expand...
Click to collapse
Well... It worked properly for two hours, now it died again.
I wanted RMA to be my last resort, but I'm running out of options here...
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
maztahbr said:
Did you already start the RMA process?
Sent from my LG-P500 using xda premium
Click to expand...
Click to collapse
No, I haven't.
I don't even know where to start...
The fact that I live in Argentina may be a complication.
Since Asus is does not sell the Nexus here, they probably won't help me at all.
And the distance may be a problem since shipping to USA is quite expensive.
I contacted Asus via their global website, still waiting for an answer.
This option kind of sucks but maybe you should sell it cheaper to someone on xda have them use the warranty exchange and you could buy another one also possibly from xda. Like i said it sucks but it may be your best option at this point.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
---------- Post added at 06:28 PM ---------- Previous post was at 06:28 PM ----------
Also make sure to link back to this thread if you decide to take that route.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
I'm gonna bump this old thread I started about a year ago, to share with you guys the rest of the story.
I contacted north american ASUS RMA by email since Google is not taking any responsibility for their tablet.
And latin american ASUS won't take my warranty as valid.
I tried to explain my complicated situation to the RMA guy. It was a little hard to understand since my english is not flawless.
But I had a friend flying to united states, he carried my broken nexus with him and sent it to repair as soon as he arrived.
Tricky part was: he was only staying for 10 days. So ASUS had ten days to receive, repair, and send the Nexus back to my friend so he could bring it to Argentina.
I crossed my fingers and decided to wait, fortunately they did a good job and now it's working back again.
However I noticed the battery doesn't lasts for as long as I expected...
Anyway thanks to everyone for sharing ideas and for your time.
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
awww sorry to hear that , i am sure its covered in warranty
I don't understand the warranty thing, if the phone is dead and not due to you installing a Rom or kernel or modding it then can't really see any reason to refuse fixing or replacing it.
If however it was because of the reason that you did install things then I can see how the warranty is void.
Hope you get it seen to
Sent from my GT-I9300 using xda app-developers app
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
i don't know where you live but i'm pretty sure rooting is not illegal anywhere it just voids your warranty. removing the simlock is an entirely different story
Has happened to me too, 1 week after purchase (got stuck on the Samsung Galaxy SIII on boot). Got mine replaced right there and then but i'm left wondering about the quality of the phone. I get it that there are always problems with every product but i see so many people reporting the same lately i start thinking it may be chronic. Some component failing or some batch where something went wrong..
Sorry to hear that, they are an absolute pain in the ass with warranty in my country. They didn't even want to replace mine because the dude was claiming the back of my phone was slightly scratched (i wasn't, even) and they are quite anal about modded phones but, wish you the best of lucks!
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
ch0ka said:
Could you please be a little bit more precise? Is this a rumor or a new law to get passed?
Click to expand...
Click to collapse
It is for the US, YMMV. Droid Life Article/
budx said:
exaclty the same happened to me. just in the middle of the day i realized that my sg3 was off. tried to turn it on but it didnt react. later at home i tried to charge but had the same bad result.
my biggest problem was, that it was rooted and running on a custom firmware since they tell you at every point, that you lose your warranty doing that...
after several hours of trying / searching and reading i became sure, that it would be an hardware fault and sent it to a local cellphone-support center.
they needed about 2 weeks to find out the problem, order a new main board, fix it and luckily didnt care about my custom firmware. they even updated it to the latest offical 4.1!
2 day ago i got it back and became happy - in this 2 weeks i realized how much i depend on this little thing
soo... i feel with you on this and good luck!
Click to expand...
Click to collapse
Thanks!
This is actually what I´m thinking... that the motherboard died... I just hope that tomorrow or on wednesday, I will at least get informed what is wrong with it... Don´t even dare to think how long it will take to have it again... And yes... I depend on it too!!! Maybe even too much!!! LOL
spotlight79 said:
Hi guys!
Just wanted to share my pain, hope you won´t mind...
This is what happened:
Yesterday I came home from work, pulled my S3 out of my pocket and saw it was turned off. I tried to turn it on, but no luck. The phone was dead! Tried pulling the battery out, leaving it alone for more than 10 mins... tried to boot it into recovery - nothing. Tried the download mode - no signs of life at all. It was just a shiny brick! Putting it on charger didn´t help. No reaction, no led flashing, NOTHING! And just half an hour before everything was fine.
I was running the latest official AOKP build the last couple of days, so I really don´t believe that the software has something to do with it since I didn´t flash anything yesterday. The other question is now if the Samsung guys will notice that the phone wasn´t running stock software and that the warranty is actually void... I hope they won´t! But if they too won´t be able to turn it on, I guess they won´t!
I took the phone to the Samsung service center this morning and didn´t receive any feedback yet. As soon as I know something I´ll share it.
Did anyone happen something similar to this?
Click to expand...
Click to collapse
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Mine completely died just about 2 weeks ago, stock rom but rooted. Dropped it off at a service centre and got it back today with a shiny new motherboard (and JB)... As long as it's properly dead, they can't tell what's on it as the only way to revive it is to change the innards.
Sent from my GT-I9300 using xda premium
nhariamine said:
Stop flashing whatever roms you don't know ,or u will suffer a sever consequence "i'm talking about hard brick" .READ FORUMS AND TUTORIALS
Click to expand...
Click to collapse
Dude, I´m not a noob, what happened has nothing to do with software.
I entirely accept that this is a generalism and as such is bound to attract a hoard of punters contradicting it, but in many years on these boards I can recall few if any instances where repairs have been refused due to the installation of non-standard ROMs. It is sensible for manufacturers to discourage the practice - XDA-Developers is plagued with ill-informed noobs charging off to do things beyond their technical capabilities without doing adequate research - but I suspect a refusal to play the game would be counterproductive.
That said, I would always be inclined to revert back to a stock ROM and clean up a bit if I had the option before doing a return for repair.
its the same thing that happened to my phone running cm10 about 2 days ago.
sent my phone in for repairs to samsung. they probably won't be able to find out it was modified. probably needs to change hardware to even boot the phone up.
disappointing experience. :/
by any means, did you played with the clock levels?
oc/uc?
Jcossack88 said:
In 2013, rooting won't be illegal. Too bad it happened to your device, that is just bad luck.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's not illegal. You won't go to prison or even get sued (Android is not Apple). It just void your warranty.
Sent from my GT-I9300 using xda premium
just got back my phone.
They fixed it even though I rooted & had custom rom installed.
Guess they couldn't tell as the phone couldn't even start up. hahah.
Now restoring the latest nandroid I had.
Nice to here that pal, hope this will not happen to anyone in future... this is my 2nd GS 3 (first broken due to Barca loss vs Madrid in August) and never had hardware problems.
So... here I am again...
Got my phone back yesterday. And it was the motherboard so they replaced it.
Man was I happy to have my phone back! But... my hapiness didn't last long.
When I came home I had to discover that now the gyroscope is not working. No autorotate whatsoever, no games that require the accelerometer...
Means they just replaced the mother board, flashed the latest firmware but didn't bother to test the device.
So tomorrow I'm going back to the service center and I'm going to yell my soul out at whoever responsible...
Unbelievable!
(screen rotation is checked, I tried calibrating the gyro, pulling out the battery, etc...)
This is such a disappointing experience... I'll think twice before buying a Samsung phone again...
Hey guys, I was using my phone today as per usual but for some reason, the app I was using crashed and then the phone shut off. The phone then went into a boot loop and I thought it'd be an easy fix to just reformat the phone/factory reset, however, these solutions didn't work.
So I went to Factory Image for Nexus and installed 7.1.2 (N2G48B, Jul 2017) with the script and line by line but there is still no success. The phone just turns on, has the "Google" boot screen then turns back off. I am unable to get into recovery and nothing that I tried worked.
I tried looking around for a fix and there are some wacky solutions that people have used and had some success like using a heat gun on it and letting it die out but I feel like that's unsafe.
I also tried this but it also didn't work.
Can anyone help me with this issue?
(Also my 6P is out of warranty so I'm pretty much screwed)
Update:
I contacted Google first, then Contacted Huawei about the same issue. Explained to Google what was wrong, then Huawei and Huawei told me to just contact a 3rd party repair shop to see if they can fix it. I looked at motherboard replacements for my 6P and it costs around $200-$300. I thought that was a bit insane, so I contacted Google again in hopes of them replacing my 6P despite it not being under warranty. I explained to them that I contacted Huawei about to issue, then looked all over the internet to find a solution to the problem and they understood that I was frustrated with this problem so they replaced my device! Took a lot of explaining but it all worked out.
tl;dr contacted google to RMA my device even though it is not under a warranty. Also, as far as I know there is no solution to this problem except replacing the motherboard.
vraj1470 said:
Hey guys, I was using my phone today as per usual but for some reason, the app I was using crashed and then the phone shut off. The phone then went into a boot loop and I thought it'd be an easy fix to just reformat the phone/factory reset, however, these solutions didn't work.
So I went to Factory Image for Nexus and installed 7.1.2 (N2G48B, Jul 2017) with the script and line by line but there is still no success. The phone just turns on, has the "Google" boot screen then turns back off. I am unable to get into recovery and nothing that I tried worked.
I tried looking around for a fix and there are some wacky solutions that people have used and had some success like using a heat gun on it and letting it die out but I feel like that's unsafe.
I also tried this but it also didn't work.
Can anyone help me with this issue?
(Also my 6P is out of warranty so I'm pretty much screwed)
Click to expand...
Click to collapse
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?
DEVILOPS 007 said:
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?
Click to expand...
Click to collapse
I cannot enter recovery mode. I called Huawei and they said "When you are in bootloader, go to Recovery mode option and then when you press the power button, hold the power button in and the Volume Up button to get into recovery." I tried these steps but it doesn't work.
I first used the script that was given in the folder to flash the stock image but it didn't work. So I did the steps manually and still had no luck. I do not know what you mean when you say "format user data" command. The instructions on the google website doesn't say to do this step. Also, I assumed that all the data is erased when I locked and unlocked the bootloader.
When I plug it into my computer, My device manager says this: https://puu.sh/wJBzI/f7fa02b291.png
i am literally having the same problem. Just a random bootloop in the middle of the day. cant get to recovery, did a full factory reset, even relocked, stuck in a google logo bootloop. followed step 10 in this thread
Same issue here. I can get into bootloader and recovery. Have tried flashing all sorts of different firmwares, sideloaded many OTA's.
in TWRP if I try to backup or restore it craps out a few percent in.
Andrewbud said:
Same issue here. I can get into bootloader and recovery. Have tried flashing all sorts of different firmwares, sideloaded many OTA's.
in TWRP if I try to backup or restore it craps out a few percent in.
Click to expand...
Click to collapse
Have you tried formating partions?
Wow this seems like a common issue..I'm surprised that there isn't a fix for it already. I'll keep this post updated if I find a fix for the issue, but as for now, I'm waiting for my phone to die out and seeing if I can do anything from there.
vraj1470 said:
Wow this seems like a common issue..I'm surprised that there isn't a fix for it already. I'll keep this post updated if I find a fix for the issue, but as for now, I'm waiting for my phone to die out and seeing if I can do anything from there.
Click to expand...
Click to collapse
BLOD is a hardware issue. No recovery mode= S.O.L. Time to move on.
Exodusche said:
Have you tried formating partions?
Click to expand...
Click to collapse
Some but not all.
If I wanted to format all possible partitions which would they be?
Andrewbud said:
Some but not all.
If I wanted to format all possible partitions which would they be?
Click to expand...
Click to collapse
Not sure I just did data and cache. Don't believe mine was true BLOD but presented same symptoms.
DEVILOPS 007 said:
First, check a few things. Can you enter recovery mode? When flashing stock, did you flash all the images separately after extracting the stock zip and run the format user data command afterwards?. What do you see in device manager when plugging your phone in while in bootloader?
Click to expand...
Click to collapse
v12xke said:
BLOD is a hardware issue. No recovery mode= S.O.L. Time to move on.
Click to expand...
Click to collapse
I find it hard to belive it's ****ed beyond all repair...It's a pretty new phone and there still isnt any solution for it? That's insane.
vraj1470 said:
I find it hard to belive it's ****ed beyond all repair...It's a pretty new phone and there still isnt any solution for it? That's insane.
Click to expand...
Click to collapse
Out of warranty? Well, sure you can buy a motherboard and swap it out for more than the phone is worth... or just buy another phone?
v12xke said:
Out of warranty? Well, sure you can buy a motherboard and swap it out for more than the phone is worth... or just buy another phone?
Click to expand...
Click to collapse
It's out of warranty.
But why would a phone that was made in 2015 break in 2017. A 2 year life cycle? It's so infuriating that I spent $550 on a phone and now the only other option for me to use this phone after a year and a half is to either buy a new motherboard for the phone or get a new one.
Got an rma with Huawei Canada. Purchased from telus Dec 1 2015
I don't wanna sound like an ass but clearly folks are not reading and searching before posting. This BLOD issue has so many different threads it's now silly. Boot loop with no recovery equals dead. Period. If you have recovery available, them keep plugging away at the options people's have offered in countless threads. As a parting note, just scroll down passed this past for say the next 40 and count the number of posts about boot looping. It might surprise you... Sorry for the rant...
I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...
mustardayonnaise said:
I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...
Click to expand...
Click to collapse
I saw all of the posts about the bootloop. I just couldn't find a solution to the problem so I posted again with a post thst had detailed things on what I did. It's insane how there is no fix for it though. It's even a common problem and Google/Huawei doesn't cover it unless its under warranty...
I was able to contact Google about the situation and they sent me a replacement. I'm considering selling the unit they sent me..
vraj1470 said:
I saw all of the posts about the bootloop. I just couldn't find a solution to the problem so I posted again with a post thst had detailed things on what I did. It's insane how there is no fix for it though. It's even a common problem and Google/Huawei doesn't cover it unless its under warranty...
I was able to contact Google about the situation and they sent me a replacement. I'm considering selling the unit they sent me..
Click to expand...
Click to collapse
You should unload it on Craigslist/Ebay/whatever ASAP, in my opinion. Use the equity to buy a better, more stable phone... I love the Pixel but it costs a lot... at least it's not ****ing Huawei. Screw this goddamn phone.
I've picked up an LG G5 as a stopgap until I can figure out what my next move is. I'm just really annoyed because I had planned on keeping the 6P for at least 3 years; I'm not big on constantly upgrading.. I like to buy a high-end product that will last me a long time and that I won't have to worry about. I didn't even make halfway to that ownership goal.
mustardayonnaise said:
I have the BLOD as well. 16 month old phone bought from Best Buy, so Google and Huawei have both given me the middle finger. I'm so [email protected]#king pissed about it.
I've been able to do the hairdryer trick to get the phone up and running again, but I can't really do anything beyond texting. The moment I do anything proc-intensive that would cause it to flip to the big cluster I'm back to the BLOD and fishing out my wife's hairdryer again. It's lunacy.
I'm curious as to how big of a fraction of the N6Ps are affected by this. Like CyberpodS2 said, there are a bazillion threads about this now, so how many Nexuses have sh$t the bed at this point? Seems like a lot (although the internet is admittedly a very noisy place)...
Click to expand...
Click to collapse
Oh the same thing happened here with my 64gig version. My warranty expired in April and Phone BLOD in June in the middle of the day while i was listening to music at office. Had to spend the rest of the day jumping through loops with either google and huawei. The end result was motherboard replacement and since i had no warranty they wanted to give 25k (390$) (New 32gb comes at around 22k). I tried all the options that were available here on XDA but nothing worked. I am so disappointed in huawei and google, I've seen cases in US where they replace the device even when warranty is expired but not here, the customer care services are sorely lacking at my place. Week after bought One Plus 5 which is loads better than 6P and you don't even need to root it as most of things that needed root comes per-loaded in their Settings and no bloatware whatsoever.
mustardayonnaise said:
You should unload it on Craigslist/Ebay/whatever ASAP, in my opinion. Use the equity to buy a better, more stable phone... I love the Pixel but it costs a lot... at least it's not ****ing Huawei. Screw this goddamn phone.
I've picked up an LG G5 as a stopgap until I can figure out what my next move is. I'm just really annoyed because I had planned on keeping the 6P for at least 3 years; I'm not big on constantly upgrading.. I like to buy a high-end product that will last me a long time and that I won't have to worry about. I didn't even make halfway to that ownership goal.
Click to expand...
Click to collapse
Yeah, I'm probably gonna sell it and wait for the Galaxy Note 8 maybe. I'm going to stick with my 3 year old HTC one M8 in the meantime...Also, What do you think the asking price is for the Nexus 6P 64GB model is?