Unfortunately Android Wear has stopped - Wear OS Q&A, Help & Troubleshooting

Hi all,
I am getting this error constantly on my s7 edge, every 10 or 20 seconds, only way to stop it is freezing with titanium, buy then clearly it makes my smart watch basically useless!
I have tried uninstalling and reinstalling, both with titanium and play store.
Any ideas? Has worked fine for years...
It does appear to be intermittent, and doesn't seem to matter whether watch connected
Edit: log attached

I've had this a fair bit too... I think it's worse when you're using a heavy watch face. When no using Facer faces I'm generally okay

I just using stock faces...

Anyone? It's so frustrating! I've emailed Google, but not hopeful of a response...

Related

[Q] YouTube hangs / freezes after 30 seconds

Anybody else experiencing YouTube hanging (video stops, audio continues) after around 30 seconds? I've got a brand new S5, so it's not being bogged down by cache or too many apps, so I'm not sure what's going on here.
If I play a video in the YouTube app, the video ALWAYS hangs/freezes around the 30 second mark. I can get it going again if I move the timeline position cursor, but after another 30 seconds, it freezes again.
This happens regardless of network source (data/wifi) and regardless of signal strength (it happens even when I'm right next to my router).
Most everything else I'm loving about the phone, but if this is simply "how it is" with YouTube video, the phone is being returned (which I'd rather not do).
Thanks for any thoughts.
Same here!
Voltron8Myhat said:
Anybody else experiencing YouTube hanging (video stops, audio continues) after around 30 seconds? I've got a brand new S5, so it's not being bogged down by cache or too many apps, so I'm not sure what's going on here.
If I play a video in the YouTube app, the video ALWAYS hangs/freezes around the 30 second mark. I can get it going again if I move the timeline position cursor, but after another 30 seconds, it freezes again.
This happens regardless of network source (data/wifi) and regardless of signal strength (it happens even when I'm right next to my router).
Most everything else I'm loving about the phone, but if this is simply "how it is" with YouTube video, the phone is being returned (which I'd rather not do).
Thanks for any thoughts.
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Click to collapse
Same thing is happening here. Video freezes audio continues. I thought it was originally a coverage/data connection quality issue, but it happens all the time. Only happens with youtube app.
joseg.lopez86 said:
Same thing is happening here. Video freezes audio continues. I thought it was originally a coverage/data connection quality issue, but it happens all the time. Only happens with youtube app.
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Click to collapse
Same issue here on a Sprint S5. Rebooting phone fixes it for a bit but the behavior returns.
same here AT&T S5
Utube fine on mine in uk....sure its not a network issue
Sent from my SM-G900F using XDA Premium 4 mobile app
Same here, not always 30 seconds though sometimes it takes longer.
G900F Scotland.
Sent from my SM-G900F using XDA Free mobile app
Started yesterday for me. Annoying. Reboot fixed it for now....
Sent from my SM-G900W8 using Tapatalk
Uninstall updates to YouTube app
This seems to be a problem going around, after the last updates to the YouTube app. Uninstalling the updates and returning to the factory default is reported to be the fix. I'm trying this myself, but haven't given it long enough to find out if the problem will come back.
(I have the attention span of a gnat, I swear, so I thought it would be wise to post this info now, before I forget, rather than waiting.)
I have the same problem on my note 3
Same here
Same here on my GS5 G900F... :crying:

Backdrop Not Activating Automatically

Has anyone else had an issue where the backdrop refuses to kick in automatically after the preset time? It simply won't activate for me on its own (neither daydream nor color works). If I manually start it from the settings menu it will launch. I've tried rebooting the device and it still won't work. Any ideas?
UPDATE: I've been doing some troubleshooting, and after uninstalling Plex and rebooting, backdrop starting working again. I then installed Plex again, and it briefly worked, but then stopped.....so I'm wondering if Plex is causing the issue. I suppose the next step is to leave Plex uninstalled for a while and see what happens.
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
arecad said:
I have the same problem. What happens is the screen just goes black when it is supposed to go on. Like you I can run it manually through the settings. I don't even have Plex installed so I have no idea why it stopped working. I can't understand how there is no simple way to restart the player too...
Based on my experiences so far, it appears that Google rushed this unfinished prototype out to the market. I have so many little problems and find that video playback is choppy at times. This thing needs some attention quickly.
Click to expand...
Click to collapse
I agree. It definitely seems pretty buggy at this point.
So far, in my case though, it's been running much better since I uninstalled Plex. Also, I was having an issue with the microphone on the remote controller REALLY sucking. It would hardly ever work properly. It would regularly not pick up any of what I said or pick up only the first word or so. BUT, since uninstalling Plex, the microphone has been working perfectly. It's like night and day. I'm going to keep monitoring it, but it seems like Plex was definitely causing this problem for me in addition to my backdrop problem.
With all of that said, perhaps you installed a different app that's causing problems for you?

WhatsApp card notification

My Moto360 has started not displaying a card notification when receiving a message via WhatsApp. All other notifications are vibrating and switching on the display with card, but WhatsApp it just vibrates.
I have tried uninstalling and re-installting whatsapp, tried re-syncing the apps, but WhatsApp continues not to switch the screen on ... any ideas?
You haven't blocked whatsapp from showing notifications on your 360? Its easily done by accident. You might have swiped then clicked on block this app. If you go into your wear settings, then blocked apps, check to see whatsapp isnt there.
Sent from my SM-G920F using Tapatalk
Nope, checked that .. nothing in the Blocked Apps. The phone vibrates, so it is getting the notification, but unlike all the other apps which vibrate and switch the screen on, this just vibrates. When I wake the screen, the notification is shown
Yeh, sorry, when I re-read your post I realised you couldn't have whatsapp in the blocked list if you are getting the vibration. #facepalm ?.
I had a similar issue with not receiving cards for my outlook work emails on a different device to my 360 a while back, it turned out to be an app I had used to set a custom vibration pattern for my outlook notifications. Im guessing that if you had a similar app installed you would have checked that.. also Im sure you would have tried a restart of your 360..
I think the problem is with your 360 as your phone is clearly pushing the notification to your 360 if you are getting the vibration. I know an app resync usually fixes most issues but as you've tried that what about a factory reset of your moto 360? I know its a bit drastic but I don't know what else to suggest.
Sent from my SM-G920F using Tapatalk
Tried a reset as well ... the funny (annoying part), is that the screen on notification did work for a while, and then just suddenly stopped, withouth me installing anything, so not so sure it is an issue with the Moto 360, as all other notifications pop up ..... WhatsApp is the only one that does not
Yeh thats really odd. Maybe someone else will have a suggestion that can fix it. What version of the 360 do you have? Ive got the smaller mens 2015 version. I'm at the end of my tether with it tbh for other reasons. The lag on the the device is so bad for me its virtually unusable by the end of my working day. Im gonna sell it and get the watch urbane instead.
Sent from my SM-G920F using Tapatalk
I have the 1st Gen, and to be honest I am more than happy with it, even with the outdated processor in there, don't really get that much lag with it .... and taking it off charge at 7 in the morning, and putting back on around 10pm ... still gettng about 40%+ battery left.
Surprised the 2nd gen (2015) version that you are having lags with it, have heard it was supposed to be rock solid
What other issues you having?
I get "android wear has stopped working" at least twice a day. Which means it can crash without me knowing so i miss notifications and calls throughout the day. Thats my biggest gripe at the moment. Then the lag progressively gets worse throughout the day, the only way i can fix it is to do a reboot but at its worst it can take 2-3 minutes for me to get into settings then another few minutes for each option in settings to load before i can choose restart device. I tried a factory restore last night but its already crashed 3 times today..
When i compare it to my other smart watch my 360 doesn't have that 60fps smoothness when navigating the interface. I did read that if you disable ambient then the lag isnt so bad but i like having ambient on.
I'm planning on making a YouTube video of how bad it is over weekend.
Sent from my SM-G920F using Tapatalk
I initially had the android wear stopping issue with mine, what I tried was a reset of the watch, removed all pairing with the phone, and then installed an older version of Android Wear .. think it was 1.1 (do a search on google, you will find a load of links). Then reset my watch up to the phone .... but .... tried running on Android Wear 1.1 for a few days, and it was stable. I then upgraded the Android Wear 1.4 through the Play Store (make sure to disable auto update, whilst testing, otherwise off it will go), and mine has been rock solid
albie999 said:
I initially had the android wear stopping issue with mine, what I tried was a reset of the watch, removed all pairing with the phone, and then installed an older version of Android Wear .. think it was 1.1 (do a search on google, you will find a load of links). Then reset my watch up to the phone .... but .... tried running on Android Wear 1.1 for a few days, and it was stable. I then upgraded the Android Wear 1.4 through the Play Store (make sure to disable auto update, whilst testing, otherwise off it will go), and mine has been rock solid
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Thanks for the reply. I think I'll try out your suggestion now. Need my watch working, I've come to really rely on my watch for notifications as I can't have my phone on during working hours. It got so bad today with the lag and crashes I had to use my Razer Nabu instead of my Moto360.
Fingers crossed, I'll let you know how it goes [emoji106]
Sent from my SM-G920F using Tapatalk
The 2nd Gen really should not be that bad, as said, I have the 1st Gen and to be honest, hardly any lag, so hope this workaround works for you
albie999 said:
The 2nd Gen really should not be that bad, as said, I have the 1st Gen and to be honest, hardly any lag, so hope this workaround works for you
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Click to collapse
As the moto 360 2015 doesn't have a cable, its wireless charging only, how would you reflash a previous version of wear? Im kinda stumped lol
Last night I did another factory reset and i uninstalled a lot of apps that i didn't want running on my moto. Some apps seem to have a companion wear app for their mobile equivalent that automatically install.. Well ive taken a lot of crap off and i have seemed to have fixed the stability issue. Also i can use my device albeit with a small amount of lag. This i can live with for now, it seems that moto knows about "always on" causing lag on some devices. I'll hold out for an update to fix it [emoji106] [emoji3]
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Ah, should have said .. it is not Android Wear on the watch, but the companion android wear on the phone that I installed an older version. Don't believe you can actually change the version on the actual watch
I have ambient mode off, wifi off (dont really see the point) and tilt to wake off ... as it kept coming on when I changed gear in the car lol
install quick for wear
i know it's an old thread, but i still have the problem in android wear 2.0.
whatsapp notifications are extremely unreliable. it's like the developers do every single thing their own way.
i set my watch to show notifications until i swipe it away or down, the very few times whatsapp actually shows the notification it goes away after a few seconds.
the notifications do work, as i can manually swipe to the notifications and they're there. they just refuse to show automatically.
i'm not a heavy user, so i get few notifications of which most of them are from whatsapp. so my watch functions more like a normal watch.
Whattsapp issues wear 2.0
I too get a buzz but no card till I manually swipe up anyone managed to fix this whattsapp support are useless auto gen email each time

Phone freeze/crash

So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?
Just happened to me watching a video on Facebook anyone have any answers yet s7 edge 32gb gold
I noticed something whaky when watching YouTube videos but I had read it had to do with the 1440p resolution... So I changed it to 1080p and it's been fine since... Maybe the app needs an update.
I'm on Verizon with an S7, but fwiw, mine just crashed as I was watching *cough*...a certain type of video... in chrome incognito.
Anyway, I tried everything, but only managed to get a few sounds and vibrations out of the device for 5 minutes. Then the camera flashlight turned and stayed on for about 10 minutes, but the sounds and all other responsiveness ceased. Finally about 15 minutes later, some button mashing somehow got me into maintenance boot mode, where I went into safe mode and rebooted from there. Everything seems to be normal again though. Incredibly strange. I've only had it for 3 days and not even changed much from stock yet.
GoogleFan said:
So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?
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The same exact thing happened to me with buzzing sound while watching YouTube. But mine automatically restarted. I'm thinking of returning this phone
I exprienced this problem today while watching youtube. The phone freezed and I had to reset it. Does anyone know what might have cause this?+
This happened to me when setting up Samsung Pay. Had to hard boot.
Sent from my SM-G935T using Tapatalk
Same thing happened to me while watching YouTube as well on my s7 edge. I'm concerned.
I had the same problem. I cleared the cache and it's working fine now.
Had the same problem watching a YouTube video days ago. Hasn't happened since thankfully.
Did you guys disable a bunch of apps in the system?
were any of you using the phone in a case. I noticed that I was listening to streaming radio ( on lte) and playing candy crush and twice the phone crashed and rebooted. I noticed the phone was very hot. I do have a case and I havent tried it without the case to see if I could replicate the issue.
I have been having random freeze and reboots a least 3-4 times a day. Hoping a software update fixes it
This also happend to me only while watching youtube thankfully I was at home and not out in public nowhere bc the loud sound was so loud it was kinda scary. This has happend to me twice so far and idk if it has anything to do with it but I was using a custom theme both times. And using stock theme it has never happend.
Have ANY of you guys tried to wipe your cache from recovery settings? In having horrid battery life so I did this and it took away some lag I was having. Hopefully makes my battery life better
Sent from my SM-G935T using Tapatalk
my phone completely crashed during the new update! Tmobile is sending me a new phone
Me too when I was watching youtube
At launch my phone was working fine. Up until the last update (not the latest July 8th one) and after my phone would crash constantly. It only crashed once during a YouTube video. But crashes in any another things I'm doing.
The sound cuts out too, but I'm not entirely sure if it's the wwe supercard game I play or not 99% happens when I'm playing that game. But it has happened in other apps. The keyboard stops making sounds, YouTube or Facebook video wouldn't play audio. Sometimes it comes back, sometimes I gotta reboot it.
I just downloaded and installed the latest July 8th update today, and so far no issues. But I'll report back if any things fixed or not.
I had the same problem right after i got mine.. not a good video but was it like this? They replaced mine new one doesn't do it....
on youtube I posted a video of mine...samsung S7 edge youtube landscape video problem...( I cant post a link but you can search for it)
Wow. I thought I was the only one. Was watching a Facebook video. And made a loud hissing sound. I was scared
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apps stop responding after sometime in Android N

Hello after the update to Android N, i have noticed that many apps stop responding after some minutea using them (most of them are streaming apps, like popcorntime, kodi, etc..)
Does anyone got the same problem?
Is there any solution to that?
Thanks in advanced
Anyone?
I got this problem since i updated to Android N..
Example:
When im watching a movie in popcorn time app for Android TV everything its ok, but afer like 30 mins, the subtitles stop and the if i try to pause the app, it stop responding and i have to close it, that didnt happen before with android M
Maybe many apps aren't compatible with Android N yet? Because this happens with some other apps as well..
Anyone got the same problem? Any solution? I already factory reset the mexus player but still the same
This has been ongoing for me too and like you I've already done the factory reset. I think the problem is many of the television apps were written in 2013 and more or less abandoned since then. Even then I've seen it in some of the supposedly updated apps so I'm just not sure...
I'm having kind of the same issue with Kodi after the Android 7 upgrade.
After watching something for 20-30 minutes it starts "buffering", but nothing happens. I have to force shutdown the app and reload it to make use of it again.
Weird part though is that it happens at random. Normally it happens after 20-30 minutes, but sometimes after 10 minutes or a couple of hours..
I'm seriously considering rooting my Nexus Player, just to go back to Marshmallow.

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