Database Users

[Q] YouTube HD playback constantly buffering

I didn't want to make a thread for this specific issue but after searching I can't seem to find a definitive answer!
Does anyone else suffer from constant buffering with HD playback on the YouTube app and is this something that can be fixed??
Firstly I have a 60Mb/3Mb connection with a good strong wireless signal. We have numerous wireless devices around the house and none of them seem to be affected by this problem. I can have my Nexus 7 within 1 metre of my router and i'm lucky if I can get through 10 seconds of HD playback without it buffering, my laptop however will happily stream 1080p whilst i'm sitting in the garden!?
The Transformers movie on the play store has no problems at all, it plays smoothly no matter where I am in the house. It can even handle me skipping through sections and resumes playback almost instantly. I'm convinced the problem is with YouTube but don't really know how/if i can fix it. I have tried clearing the cache, reverting to a previous version and completely removing it and reinstalling yet the problems persist. SD playback is vastly better but it still has it's problems from time to time.
My device is completely stock running 4.1.2 (upgraded earlier today OTA). Apart from this issue I love the Nexus and don't really have any desires to root at present. I'm 31 with 2 children and my own business so I don't have the time to put into learning it all and keeping up with everything, 10 years ago things would have been very different!
Any help would be greatly appreciated as this was one of the main reasons I bought the tablet.

I have the same problem. It's very embarrassing when you try to show off the tablet to friends :-\
Sent from my Nexus 7 using Tapatalk 2

I also get this on most of my devices, seems like a YouTube problem.

Same here
Sent from my Nexus 7 using xda app-developers app

Just glad I'm not the only one. Thought it was my connection.:what:
Sent from my Inspire 4G using xda app-developers app

I also have experienced this problem. It only happens with the YouTube on the N7. It doesn't happen on my iPhone or my laptop. I wish there was some way to fix it.
Sent from my Paranoid Nexus 7

i have the same problem it really sucks

Look at post #267. A combination of SmoothROM and Bricked Kernel, both of which I've used in the past and are great, resolved the issue for one user.
http://forum.xda-developers.com/showthread.php?p=32738522

It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly

Just Some Atoms said:
It's somewhat comforting knowing i'm not suffering with this alone. . . This can't be right though surely!?
Whilst trying to fix the issue last night I did manage to stream a full HD 10 min video with no buffering, something that hasn't happened for a while. Strangely it worked right after using the speedtest.net app to test my connection. I don't even know if it's possible for one app to affect the other but the same video had buffering issues minutes before I ran the test. It's probably just a well timed coincidence but I thought it was worth mentioning.
I guess now we have to hope that Google get their act together and fix the site/app. They certainly receive enough in ad revenue, which always play flawlessly
Click to expand...
Click to collapse
I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?

Turbotab said:
I'm on stock 4.1.2 after a full reinstall, I can't recreate the issue. Out of curiosity can you go to settings > apps > all > youtube and clear the cache, does it help at all?
Click to expand...
Click to collapse
It's no different after clearing the cache unfortunately, that's one of the first things I tried. I'm guessing the next step is a full reinstall too. I'll have to look into backup options without root, which i'm guessing is pretty limited?
First world problems eh? :laugh:

Same Problem. I noticed the only way to get the vids to move is to toggle between hd and regarding when it freezes up. Very annoying to say the least. I just use the browser now. No probs.
Sent from my Nexus 7 using Tapatalk 2

I thought that I have problem with my router. Guess not. BTW I found "solution" which works for me. As soon as video starts buffering, turn off the screen, then on, unlock and press play on video and enjoy your video without buffering.
Sent from my Nexus 7 using Tapatalk 2

Anyone figure out a fix for this?
Sent from my Nexus 7 using Tapatalk 2

no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.

simonr43 said:
no solution, but the same problem. Bugs the hell out of me. My workaround has been to switch to SD which of course is a bit crap. When I get within reach of a wifi connection I'll try clearing cache/uninstalling updates etc. Not keen on rooting and installing new Rom/kernel as a solution to be honest.
S.
Click to expand...
Click to collapse
Running 4.2 now makes no difference I'm afraid. Cleared cache and data, left updates. Still buffers uncontrollably. That said, the tip earlier tint he thread of turning off the screen, turning it back on and unlocking, then playing the video worked very well. It played HD video for 3 minutes straight with no buffering. Then a small/short buffer (acceptable) and now buffering again for the remained of the video @ 7 minutes. does this lend any information to lead to a root cause? Willing to work for a solution .

I wanted to update my situation seeing as I started this thread.
I recently moved home and changed internet provider and all of my issues with YouTube have gone away. I have gone from a 60Mb down / 3Mb up fibre optic service with Virgin Media (where I had nothing but issues). Now on a 4Mb down / .3Mb up ADSL service with Sky.
HD YouTube videos play flawlessly from everywhere I want to use my Nexus! It's not just YouTube though as pretty much everything that works from the internet is running a lot faster on my device now. I wish I could offer more of a solution but I can only say that I don't think it's a problem with the Nexus 7/YouTube app.

Yep. I found solution in some other thread. You gotta change modem or update firmware on it. I called my ISP requesting modem firmware update, they came and put new modem instead. Even better. Wish I knew about this solution before I bought new router. Oh well...at least now I have dual band so its not total waste of money.

same

So was the problem your modem, router or actual ISP? While my VDSL2 modem is capable of being a router, I have it setup in pass-through (bridge) mode to my DLINK DIR-655 router which handles everything. What exactly in the firmware is causing the slow-down just for youtube on the N7 (and not other computers)?

Some issues with my nexus 6p, what are your thoughts?

issue 1, Sometime while listening to music on my phone; it starts to sort of clip the audio. It happens randomly with any music (possibly any sounds) using the headphone jack. this is not a consequence of volume nor a consequence of source. the only cure is time. I have tried rebooting the phone and clearing ram, nothing helps. I have tried lowering the volume, switching sources such as my saved spotify music, google play music , youtube, youtube music. I also have tried different headphones, speakers and even different cars. the issue remains the same. my only conclusion is that is a software bug because of the inconsistency. any ideas?
Issue 2, Boot time. I just timed my boot time on my rooted 6p. it is 2:05. is it just me or is that hella long for a new phone?
Issue 3, Lag outs and lock ups. My phone frequently will lag out or lock up causing he phone to be unusable until i clear the ram, the odd thing is that i am no where near 3gb of ram used. usually around the low 2's. any solutions?
Issue 4, Using the camera to record video. Yesterday i had a friend record my speech in class, when i got my phone back,My phone had locked up after i left the camera app and the back was incredibly hot. he recorded me in 1080p. I do not imagine there is a solution. just thought i would post the issue.
Chances are i will be contacting Project Fi and get a new phone from them.
As you can imagine i am a little frustrated with this device, I purchased what a thought to be a flagship-esque nexus and I it has turned out to be my least favorite phone I have ever owned.

I would RMA it. Sounds like you got unlucky and possibly have a hardware issue...could be a bad board.

Yours must be defective, I got mine yesterday and I've not run into any of the issues you describe. I haven't filmed yet but absolutely no lag or locking up. My music (Spotify) is fine as well, just have an issue with my Turtle Beach headset (software related I think).
I'd RMA if I were you.
Sent from my Nexus 6P using Tapatalk

Do you possibly have an app behaving badly? Have you tried clearing the Cache Partition and doing a Factory reset?

Yeah I did factory reset it once. Nothing changed.

jlgevo said:
Yeah I did factory reset it once. Nothing changed.
Click to expand...
Click to collapse
You've got bad hardware, contact Google for a return.

Not scientific but less than 1 minute to go from boot warning to home screen.
Two minutes seems long.

Heisenberg said:
You've got bad hardware, contact Google for a return.
Click to expand...
Click to collapse
Spoke to google project Fi, whom i purchased it through, they sent me a new one, next day. thanks!

Phone freeze/crash

So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?

Just happened to me watching a video on Facebook anyone have any answers yet s7 edge 32gb gold

I noticed something whaky when watching YouTube videos but I had read it had to do with the 1440p resolution... So I changed it to 1080p and it's been fine since... Maybe the app needs an update.

I'm on Verizon with an S7, but fwiw, mine just crashed as I was watching *cough*...a certain type of video... in chrome incognito.
Anyway, I tried everything, but only managed to get a few sounds and vibrations out of the device for 5 minutes. Then the camera flashlight turned and stayed on for about 10 minutes, but the sounds and all other responsiveness ceased. Finally about 15 minutes later, some button mashing somehow got me into maintenance boot mode, where I went into safe mode and rebooted from there. Everything seems to be normal again though. Incredibly strange. I've only had it for 3 days and not even changed much from stock yet.

GoogleFan said:
So I was watching a video on YouTube today (an s7 edge teardown video ironically) when all the sudden the picture froze and the phone started making a loud buzzing noise and was unresponsive to touch. I held the power down and the phone reset. Upon rebooting the phone was majorly lagging and struggled to catch up with any input commands. It finally smoothed itself out and seems fully recovered from the freeze up/crash now but my question is has anyone else experienced or heared of this on this device or any ideas as to what may have caused it?
Click to expand...
Click to collapse
The same exact thing happened to me with buzzing sound while watching YouTube. But mine automatically restarted. I'm thinking of returning this phone

I exprienced this problem today while watching youtube. The phone freezed and I had to reset it. Does anyone know what might have cause this?+

This happened to me when setting up Samsung Pay. Had to hard boot.
Sent from my SM-G935T using Tapatalk

Same thing happened to me while watching YouTube as well on my s7 edge. I'm concerned.

I had the same problem. I cleared the cache and it's working fine now.

Had the same problem watching a YouTube video days ago. Hasn't happened since thankfully.

Did you guys disable a bunch of apps in the system?

were any of you using the phone in a case. I noticed that I was listening to streaming radio ( on lte) and playing candy crush and twice the phone crashed and rebooted. I noticed the phone was very hot. I do have a case and I havent tried it without the case to see if I could replicate the issue.

I have been having random freeze and reboots a least 3-4 times a day. Hoping a software update fixes it

This also happend to me only while watching youtube thankfully I was at home and not out in public nowhere bc the loud sound was so loud it was kinda scary. This has happend to me twice so far and idk if it has anything to do with it but I was using a custom theme both times. And using stock theme it has never happend.

Have ANY of you guys tried to wipe your cache from recovery settings? In having horrid battery life so I did this and it took away some lag I was having. Hopefully makes my battery life better
Sent from my SM-G935T using Tapatalk

my phone completely crashed during the new update! Tmobile is sending me a new phone

Me too when I was watching youtube

At launch my phone was working fine. Up until the last update (not the latest July 8th one) and after my phone would crash constantly. It only crashed once during a YouTube video. But crashes in any another things I'm doing.
The sound cuts out too, but I'm not entirely sure if it's the wwe supercard game I play or not 99% happens when I'm playing that game. But it has happened in other apps. The keyboard stops making sounds, YouTube or Facebook video wouldn't play audio. Sometimes it comes back, sometimes I gotta reboot it.
I just downloaded and installed the latest July 8th update today, and so far no issues. But I'll report back if any things fixed or not.

I had the same problem right after i got mine.. not a good video but was it like this? They replaced mine new one doesn't do it....
on youtube I posted a video of mine...samsung S7 edge youtube landscape video problem...( I cant post a link but you can search for it)

Wow. I thought I was the only one. Was watching a Facebook video. And made a loud hissing sound. I was scared
Sent from my SM-G935T using Tapatalk

Sound issues - Cutting out

Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers

mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?

Snow Cat123 said:
I'm currently experiencing it with Google Play music, a notification says there was a problem with the playback. I think it might be something to do with the upscaler or the adapt sound if you have either enabled?
Click to expand...
Click to collapse
I don't think I've got either enabled.
Just tried a factory reset and fired up YouTube and it happened straight away. No sound.
Agh! So irritating.

mmotti said:
Hi guys,
I got a new S7 due to breaking the screen on my last one and I seem to be experiencing some strange issues with audio.
In pokemon go for example, sometimes the sound effects will be normal, other times only part of the sounds will play. YouTube seems to often play 5 seconds of a video with audio before it just cuts out.
I haven't been able to identify any consistency and if I click through random apps and go back to YouTube, sometimes the audio will be fine again.
Never had this issue before. Has anybody experienced this?
Cheers
Click to expand...
Click to collapse
I have the same exact issue after the last update 1 or 2 days ago. Personally I think it's because of the update. I didn't have the issue before it. Drives me absolute mad.

Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!

mmotti said:
Ah, perhaps that's what it is. I hadn't picked up the ota on my other device.
I hope it's that at least. Would hate to have to go through the process of a replacement phone.
Edit: just as an update... I called Samsung today and after being passed around several different departments, and confirming troubleshooting steps, they've determined that the device may be faulty and I'm going to have to go through the replacement process. I don't know if this is just a bad timing in receiving the phone exactly when a bad update comes out of whether it's a faulty unit. I guess I'll find out by the end of next week when I receive the replacement!
Click to expand...
Click to collapse
I think the bug is coming from uhq upscaler. Iam on sm-g930f and experienxing the same ****. Anyways when i use soundcloud it cuts out just for a sec and the longer i play music on soundcloud the more cuttings are at the playback. Its freakin annoying though

Bluetooth stuttering? Low WiFi strength?

Anyone having stutter issues with bluetooth? Playing through my echo dot and just 10 feet away it's super choppy. Even from 3 feet I was having issues. Anyone have any ideas? I'm about to use it in my Kia soul (2012) tomorrow and already worried it won't work there. The audio issue right now is so bad it's not even usable. It chops up for a second every 10 or fifteen seconds.
Also, my WiFi signal strength is much lower than my nexus 6p. Anyone else have lower WiFi strength?

This happened to myself also... albeit intermittently. However it also happened more on my S7 with my car stereo. Usually skipping a song/waiting 10 seconds fixes it. I thought it was my phone, but now I'm not so sure. Just something I just learned to deal with when it happens. Any one find a fix?

sabreful said:
This happened to myself also... albeit intermittently. However it also happened more on my S7 with my car stereo. Usually skipping a song/waiting 10 seconds fixes it. I thought it was my phone, but now I'm not so sure. Just something I just learned to deal with when it happens. Any one find a fix?
Click to expand...
Click to collapse
I use poweramp. It has settings for buffer length and audio priority. I haven't really played with them much but it could solve your problem.
Sent from my SM-T800 using Tapatalk

I don't think that will work with Spotify unfortunately.

lotreaglesfan said:
Anyone having stutter issues with bluetooth? Playing through my echo dot and just 10 feet away it's super choppy. Even from 3 feet I was having issues. Anyone have any ideas? I'm about to use it in my Kia soul (2012) tomorrow and already worried it won't work there. The audio issue right now is so bad it's not even usable. It chops up for a second every 10 or fifteen seconds.
Also, my WiFi signal strength is much lower than my nexus 6p. Anyone else have lower WiFi strength?
Click to expand...
Click to collapse
Definitely a problem - there is a large (unhelpful) thread over on the Samsung support site too called "Galaxy S8 Bluetooth Connection" (I'm not allowed to post links here yet)
A moderator claimed it's been reported to Samsung but no updates on the status for 2 weeks from him now. Restarting, clearing cache, factory resetting seem to only temporarily help.

calejr said:
Definitely a problem - there is a large (unhelpful) thread over on the Samsung support site too called "Galaxy S8 Bluetooth Connection" (I'm not allowed to post links here yet)
A moderator claimed it's been reported to Samsung but no updates on the status for 2 weeks from him now. Restarting, clearing cache, factory resetting seem to only temporarily help.
Click to expand...
Click to collapse
New moderator jumped on and blamed the problem on the other devices not being Bluetooth 5.0. So apparently the S8 is not backward compatible with EVERY SINGLE BLUETOOTH DEVICE EVER MADE. Fun!

I am getting bluetooth audio stuttering issues when the FitBit app is installed, and the FitBit battery drains incredibly quickly. When I uninstall the FitBit app everything is fine. All other devices work fine with FitBit, it's only the S8 that's having this weird issue. Any status on a fix???