Hi
I was wondering if anyone knew the best way of approaching this? I have owned the s7 edge for 4 weeks, its uninsured on contract and in a spidgen neo case. I haven't dropped the phone once however today when I took it out of the case I found much to my horror that the glass had shattered (owned a lot of Samsung phones and never had a smashed screen although admittedly the backs have been plastic). I suspect this has happened whilst the phone was in my pocket due to bending (I don't normally wear tight jeans but got a pair with small pockets and the phone felt tight in my pocket whilst driving)
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I have seen that official rear back glass panels and adhesive costs around £30 and I'm confident I could do the repair myself but would this void warranty? Also do you think the carrier would replace the phone as an issue with the handset or would they just blame me? Any advice would be much appreciated.
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If you have warranty, go and take it to samsung care. Fixing it yourself will void the warranty
Galaxy S7 Edge SM-G935FD
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Hi all!
I've had my streak since august now, and lately it has developed some screen weirdness in the upper corners. It started in the upper left corner, but it didn't bother me (i can still press the menu-button up there). Now it has duplicated to the upper right corner, and that bothers me some more - i can't see what time it is..
Is there anyone else who's experiencing this kind of problem? Does anyone have a clue what the dell return policy would be in this case? I live in Norway, so i'm not sure i want to return it if the dead pixel patches doesn't grow.. (i'll probably have to pay tax for the phone when they return it in the mail!)
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Looks like your LCD broke underneath the glass. It should be covered under warranty, though they might make things difficult for you if there is any visible damage to the outside.
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Seems like you have your streak on the trouser pockets most of the time, and in that time seems like it has been pushed against the screen for so long that the pixels are burning... Just my tought. don't know if this is cover under warranty but you can probably get away with it because there is no sign of misuse.
So my rear camera wasn't working really well as of lately... It is providing me with blurry images all the time. Me thinking it was a software issue just waited for a while. But my Iconia had it's update to ICS and the problem still existed. This afternoon I fetched my tab from it's protective sleeve and hey.. there's something blinking oddly around the lens...
after a closer look the coin suddenly drops. there's a tear in the protective glass of the rear-camera.
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Not mutch of a big deal since the damage is around the lens, but I think there are some shards inside the lens and light get's reflected wrong by the tear causing blurry and light-dissoriented pictures.
Big question:
were do I get replacement parts like these? my tablet is not warranted for these kind of things and I store a lot of designer swork + presentations on this device. so Turning it in for 2 or more weeks is not an option....
I am familiar with the fact that those glasses can be peeled of very easily (so they should be easy to replace with some superglue). After googeling around I didn't realy find any distributors for these replacement parts but if one of you guys knows were to get those....
You'll probably have to hit the sale forums on the tablet and android sites. Sometimes folks fubar their tabs and sell individual parts.
Hello I expose you a problem that a friend of me encountered.
Look both picture first guys and you could tell me if this is from sun exposure, drop, acid or anything else please?
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My friend don't know from where this came... She have to Chinese wallet case bought on ebay. Could be the problem? Or its from the sun exposure damage? Just the corner got damage from this and seems like more acid no?
And if the warranty could make something from this for a replacement because if it's from the sun exposure at 30°c the phone isn't far of being a ice cream...
Thanks for your opinion guys.
Hope someone could clear me about this
Looks a drop to me. This is not caused by heat bro Is (most likely) not covered by warranty, maybe insurance will cover it.
+1 for a drop...
That's 100% user damage ! ( Dropped / lighter / cigarette burn )
What are you talking there about sun damage ? LOL
Okay, thanks you guys to clearing me about this. I'll report to my friend about her phone.
So I'm on vacation and I got a lil drunk. And I left my phone and laptop on a flimsy table. I accidently nudge the table and what do you know... My phone drops and lands on its screen... But then my heavy macbook pro retina (13-14lbs) drops 3ft corner first right on the back of my phone. I pick it up and inspect the back where it hit. A indentation not too noticeable unless you really focus on it but you can feel it so I was relieved. But then I turned it over. Shattered and non responsive. Screen did not turn on. Kinda disappointed it didn't stand up to it but it did save my laptop. Moral of the story... Leave electronics as close to the ground as possible when drinking.
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Why would you be disappointed this happened? It's logical the phone wouldn't work with it being struck by 14 lbs all in one concentrated force which was the corner of the Macbook. Most likely the internal chassis and motherboard got highly damaged hence why no response.
Yeah expected... Mine had a similar fall but it just cracked the screen but phone still worked... Anyways why bother when Virizon/Motorola is gonna replace it for free for you!
In other news, glass breaks.
Good news is.. free replacement for a cracked screen in the first year!!
Hello, i need help with samsung s7 edge. I have random resarts in menu and after that strange screen with stripes.
Phone is after wipe and factory reset with orginal firmware.
Here are those stripes ..
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Anyone can help me ?
Most likely Hardware issue. Could be a loose connector, but probably more.
Is it still under warranty?
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yes under guarantee but guy want sell it cheap so probably problem is with screen and its not under guarantee.. phone is cracked backside.
thanks for reply
If it's cracked on the back side, and the issues stated, there is most likely Hardware damage.
With the random freezes on top of the screen issues, there might be more wrong than just the screen.
I'm not sure what "under guarantee" means. Or more to the point, what it means to the seller. Was the case cracked before you bought it?
Ultimately, I would attempt to reach out to the seller and see what, if anything, they are willing to do for you.
But, if the case cracking happened after you purchased it, than most likely they won't do too much. Samsung itself won't fix one of their devices under warranty if it shows signs of abuse (intentional or by accident).
Tapatalk for Android - Works awesome on my Samsung Galaxy S7 Edge