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hardwarre problem on wing

so i think my wing may be in the process of biting the big one. A few days ago, my wing restarted itself for no reason, i figured it was probably a system error and didnt think twice about it. Now all of a sudden my wing will constantly restart, sometimes in the middle of a call. Sometimes when it does restart the screen will either turn white or fade to white. I reinstalled the original rom to see if it was a software issue and it is still doing it. Also, it doesnt normally do it when it is just sitting there, and sometimes i cant turn it back on. Any ideas?

Make sure the battery isn't loose inside the case... and that all the prongs are making contact.

For the life of me, i cant figure it out. I know it has to have something to do with the phone not getting power. At this point, it wont even fully turn on. Short of taking it apart and checking the solder, does anyone have any ideas?

dcmtnbkr said:
For the life of me, i cant figure it out. I know it has to have something to do with the phone not getting power. At this point, it wont even fully turn on. Short of taking it apart and checking the solder, does anyone have any ideas?
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If you already reflashed the original rom, and it is still doing it, that tells you it is definitely a hardware issue. It does sound like it's losing power which could be a host of things. (loose battery, defective battery, loose solder on board, etc) I would try what duprade said, and check to make sure your battery has a good connection first. If you had a friend that had a wing as well, you could try his to make sure it's not the battery.

dougstoner said:
If you already reflashed the original rom, and it is still doing it, that tells you it is definitely a hardware issue. It does sound like it's losing power which could be a host of things. (loose battery, defective battery, loose solder on board, etc) I would try what duprade said, and check to make sure your battery has a good connection first. If you had a friend that had a wing as well, you could try his to make sure it's not the battery.
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Brand new battery (free from tmo to replace the dynapack) Everything on the mainboard looks like it is soldered well. There is an internal watch batter though, could that have something to do with it?

dcmtnbkr said:
Brand new battery (free from tmo to replace the dynapack) Everything on the mainboard looks like it is soldered well. There is an internal watch batter though, could that have something to do with it?
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I doubt it. I would guess that's the cmos battery. If that were to go, then your phone wouldn't keep time, but that wouldn't stop your phone from functioning. (I used to work in the service center at a computer store).

maybe its the processor then. sometimes, after it freezes, it artifacts before shutting off

dcmtnbkr said:
maybe its the processor then. sometimes, after it freezes, it artifacts before shutting off
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There is the possibility of you overclocking your phone, and it heated up and could have burned or cracked some solder. It might even be overheating and that's why it reboots. At any rate, it def. sounds like hardware though. Sorry man. You could try to resolder the connections on the board just to make sure, but it sounds like you have a paperweight. Is it under warranty or do you have insurance?

only ever oc'd once, for a few minutes, and not very high (like 267 i think) It's on right now on the power cable (this wouldnt work yesterday) I honestly have no fricken clue whats going on with it.
Is it possible for the battery to completely diminish itself without being used for a day? Before it died on me last, it had a full battery, now it is showing 1% (and charging).
By the way, as I stated above, it is a brand new battery sent to me by tmo.

Dang it all! Stupid thing just shut off again... ARG!!!

dcmtnbkr said:
Dang it all! Stupid thing just shut off again... ARG!!!
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Hey dcmtnbkr. I seem to have the exact same problem with my Wing. It shuts off for no reason, and it does it absolutely randomly. Sometimes it would work for 3hrs straight no matter what i use it for. And other times it shuts off every 30sec. and it takes 3 to 10 tries to turn it back on(most of the times it would not get past the windows mobile welcome screen). I was gonna flash it with the newer Rom, but i'm afraid that the damn thing might shut off during flashing . So i'm stuck. If you find the way to fix it - please let me know.

actually, i just talked to tmo, and apparantly NOW after i told them I'm cancelling when my contract is up, now they can apparantly cover it under manufacturer warranty (as opposed to the last time i called about a week ago) I would call them even if you didnt buy it from them, tell them you dont remember where you bought it, but it was some company online. These phone's arent that old and you may still be under the manufacturers warranty. Also, i would try and flash it back to the original. These phones are very hard to brick, and i would ask around to see if a powerdown in the middle of an upgrade would do it. I just got mine to reflash without a problem.

my wing rstarts itself wen i jus tap the back of it where the battery cover is but it wont restart everytime. anyone have any ides?

Phone Keep restarting

Hi, I'm having a big problem with my device, I've bought the European version and didn't touch the ROM or radio for a cool 3 months, but I often update to the latest Cookie HT, and lots of different apps. Then it got a weird behavior that if I use the device and it got a little hot it would restart by itself and after the restart got stuck on the white logo screen. It would happen often when plugged and Activesynced to my computer.
I lived with this situation for the past month but now I had enough, I've updated the radio to the latest I could find, and the ROM to Energy with Cookie HT.
Now it's worse, I can't get it to stable on the Home screen, I can see it but can't play with anything, stuck...
And BTW when it get stuck the bottom of the phone is quite hot, even if I left it for quite some time.
Edit : The Sense UI isn't loading and it actually a good bug, cause the device is running smoothly even on ActiveSync. It feels like the CHT is to blame, at least the latest one to date.
Edit 2 : Sorry, I was wrong, now it got stuck during SPB backup restoring connected to ActiveSync.
Edit 3, Sorry 2 : I've let it cool, turned it on and somehow the CHT is back and working wonderfully, this is weirder then I thought.
Edit 4 : I've managed to run Android 2.1 Desire and it was running good until it got a little warm and then froze. I'm beginning to suspect this is a hardware issue.

I realy need help feaguring this one out.
I've replaced a couple of Radio versions and this device keep jamming up, it's now unusable. I need to get it relaxed and cold before I try to turn it on again.
Can it be that the ROM is responsible ? should I go back to the stock with no mod at all (it would KILL me though).
I'm frastrated and thinking of selling the phone if anyone would buy this piece of crap.

i am in the same boat mate.
mine is going back to htc tomorrow.
In the end i removed everything and took the rom/radio back to stock still the 'heat' issue exists.
It has been like this on test for nearly two weeks if i try to run the youtube app the phone switches off anything more intense and it hard resets itself.
I have learnt that if you leave it too cool down battery out etc it will switch back on and if you do nothing but make phone calls it will be ok?
Having read alot it appears this issue happens if the device goes over a certain temp. For example folks have been moaning about the phone switching off if used in a car whilst charging running sat nav.
I advise you to contact htc as i have done.

you may have already done this, but did you do a task 29 before flashing the rom (task 29 wipes the phone and gives you a clean base to start from). Also delete the application data on your mem card(important). If your phone wont boot you can enter the bootloader by removing batt and holding vol down as soon as you you put the batt back in,This will put you onto bootloader screen ( if you have hspl installed?) from here you can do task 29 and reflash your chosen rom. Oh and make sure you have required radio for the rom you choose. hope this is of some help thought id try

Just wanted to update that HTC took an effort and accepted my unwarranted device for fixing. They replaced the board and sent it back on their expense. The device now is working flawlessly !
Thanks to HTC for a GREAT customer service and support !!!

HD2 Freezing Please help

I've had my phone for about 6 months. It was working fine, but lately it's been acting really strange. It freezes on boot and get stuck on the "Stick together" screen.
I've tried a HR, Update and it still persists.
I've wanted to flash a custom rom, but the phone also freezes on the boot loader so i can't even get the flash to follow through.
The one time i got the tmobile's latest flash update to work. It rebooted the phone and then the problem was still there. With it getting stuck on the "Stick together" screen.
A few times when i tried booting the phone, the phone vibrated 7 times and then turned off.
I've looked around the forum and searched for quite some time but haven't found anything. (It's a pretty big forum so i may have missed it). I will continue to keep looking but if anything has a fix or can help me please do.
Thanks!
(Glad to finally be part of this community)
-Raymon

Sounds silly but try these two things.
1. There are some pins on the battery that can be easily bent. Inspect them to make sure they're ok. There are usually other symptoms with this though, such as it won't take a charge or won't start at all, just thought I'd mention it.
2. Try it without the SD card in.

Hey, thanks for the reply!
The phone charges fine with the usb cable. It's at full charge right now actually.
I took out the sim card and sd card when i did the HR and before i put those back in, the phone still froze on boot.
Really not sure what's going on, I'm going to try flashing it again when i get home. But last time i tried, it got stuck at 0% and then my phone froze, was scared it was going to brick, but i don't think it did.
Any other insight would be great, i really hope to resolve this issue.
If any other information is needed, please don't hesitate to ask. I can provide as much as possible to get to a conclusion.
Thanks,
-Raymon.

I got the same problem -- freezes and 7 vibrations before it. I made formatting with mtty (task 29 and task2a), it didn't help.
Anybody knows about 7 vibrations signal? Is there leodiag like blackdiag for HD?

That 7 vibrations HAS to mean something...but i'll be damned if I know what. People in both Leo sections keep saying that their phones vibrate 7 times then shut off, and I don't know what that really means....some investigation is in order!

Just got done talking to t-mobile, my replacement is on it's way, still very weird.
Would love to know the solution to this.

Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.

KOCTA said:
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
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same here, bought the phone on Ebay and i live in Albania.
i have the 7 vibrations and then i have to take off the battery , leave the phone cool down so i can use it again for the next 10-20 minutes and then back to the vibrations

I have the same problem, mostly when i used GPS application, the phone reboot then vibrate one on th esplash screen then 7 times and freeze, the solution for this is to remove the battery for 10-20 minutes, pray and put it back, it is very annoying. I have this problem with ROM including the stock ROM.

hd2 freezes on BOOT!!!
try to take out the sim and leave the SD card in you will notice that it will work much better and get past the stick together screen ..mine does the same thing i think i may theSIM card but who know??

Nice suggestion, but totally useless.
I think these 7 vibrations means fault in NAND operation, but didn't find any approves.

I've this problem too.
7 vibration and freeze.
I've try update new radio, task29, new custom rom but nothing better.
Did anyone found any solutions, Please share.
Thank you.

mine got same problem.. i put the hd2 in freezer (without battery) for 3 minutes, then take it out.. put battery.. and my hd2 can start.. but after a while, when the cold is gone.. my hd2 will off it self.. hehehe

Any solutions?
I have the same symptoms, though the vibrations aren't that frequent, as much as stucking is..
I am not in a position to get a replacement, what do I need to fix?
This seems to be a heating problem, the freezer solution seems to work

HD2 freezing alot

No matter what build, what OS I put on it, I cant do ANYTHING with out it freezing.
AND I MEAN ANYTHING....what ever i do, what ever app I start, 2-5 mins later the phone freezes.
what sucks ever further is no matter that WP7 ROM I install, it refuses to boot past "GO, GO, GO"
I've tried task 29, different radios, still no gold

pteradactyle said:
No matter what build, what OS I put on it, I cant do ANYTHING with out it freezing.
AND I MEAN ANYTHING....what ever i do, what ever app I start, 2-5 mins later the phone freezes.
what sucks ever further is no matter that WP7 ROM I install, it refuses to boot past "GO, GO, GO"
I've tried task 29, different radios, still no gold
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To solve some heating you need to remove the SIM card. But whats a phone with no SIM right
The only way to fix it it to either doing it your self or send it to HTC and once you get it back, sell it.
I had the same problem, once I get it back ill sell it and buy an iPhone 4G. I love the HD2, but it freezes so much.
Call the repair service.

still doesnt work, its pretty much dead now, wont even boot into winmo sometimes and cant do anything on it anymore...atleast i dont have to worry about getting rickroll'd cause it usually freezes after 5-7 seconds on most YouTube vids

pteradactyle said:
still doesnt work, its pretty much dead now, wont even boot into winmo sometimes and cant do anything on it anymore...atleast i dont have to worry about getting rickroll'd cause it usually freezes after 5-7 seconds on most YouTube vids
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Do you still have warranty on your device?

mine too
pteradactyle said:
No matter what build, what OS I put on it, I cant do ANYTHING with out it freezing.
AND I MEAN ANYTHING....what ever i do, what ever app I start, 2-5 mins later the phone freezes.
what sucks ever further is no matter that WP7 ROM I install, it refuses to boot past "GO, GO, GO"
I've tried task 29, different radios, still no gold
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Click to collapse
im having the same problem but it started after my HD2 fell on the ground facing the screen down.. after that my phone started freezin randomly and i have noticed that it get stuck when there is a little press from the back near battery pin and near SD card if i keep the phone without any press on above position it stays as long as it get pressed again is there anyone out there knw wht is happening to my phone

I have the same problem, what usually works for me is to pull out the battery and let it rest for around 2 minutes.
Then pop it back in and let it load the ROM. After the ROM loads.. wait at least 5 minutes before you do anything.. it usually holds on, but there's always the hang somewhere after wards
It is really frustrating.. any specific hardware fault, maybe I can fix it myself.

pteradactyle said:
No matter what build, what OS I put on it, I cant do ANYTHING with out it freezing.
AND I MEAN ANYTHING....what ever i do, what ever app I start, 2-5 mins later the phone freezes.
what sucks ever further is no matter that WP7 ROM I install, it refuses to boot past "GO, GO, GO"
I've tried task 29, different radios, still no gold
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Your board needs to be replaced. I once owned an hd2 that carried the same problem ur having.
Sent from my HD2 using a smoke signal

Lizzo said:
Your board needs to be replaced. I once owned an hd2 that carried the same problem ur having.
Sent from my HD2 using a smoke signal
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Damn. Better get it fixed.
Any idea how much it'll cost? Is it easy to change or will I have to give it for repairs? (no official HTC service store )

hayyaan said:
Damn. Better get it fixed.
Any idea how much it'll cost? Is it easy to change or will I have to give it for repairs? (no official HTC service store )
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You can buy the board and do it yourself if hou want to. You just need a small hex head screw driver and to be very carful taking your phone apart. I can not remember tbe exact location of it but there are links to some leaked official HTC training videos on desassembling and reassembling the HD2 here on XDA, but the videos are on pocketnow.com. The board recuires no soldering abilities as it has the camera and screen have ribbons that just plug in.

i suggest checking the battery pins also, make sure they are straight and shiny!

simon_66 said:
Do you still have warranty on your device?
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yea im gonna send it in, turns out the main board is overheating and that mean its pretty much dead...if the back gets really hot and it freezes on you, chances are your hd2's not far from death

RE: disassembly video
here you go. in case you feel brave enough to do it. it's pretty easy. i just bought a new htc HD2 for $105 after i drop my samsung captivate...i bought it knowing the screen was faulty and use this video to help take it apart. afterwards the screen is more responsive now
http://www.youtube.com/watch?v=cL-jnUKufC4

ASCIIker said:
i suggest checking the battery pins also, make sure they are straight and shiny!
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I have the same problem and that is too irritating... Pins are straight and shiny

The only way to fix it is to uniformly bake the board at 210-220*C/430*F (but no more that 230*C/450*F or the PCB will start incinerate) for 20 minutes, (thermostat controlled oven (for toasts) or better infrared heater, NOT MICROWAVE!!!), this will reflow broken connections and solve most cases of freezing. Keep your eyes on temperature, open oven after 20 minutes and let it cool down, don't move anything until in cools to room temperature. Start heating from room temperature and slowly bring it to peak temperature during first 15 minutes and keep for last 5 minutes peak temperature (about 210-220*C).
More detailed illustrated instructions: http://www.instructables.com/id/Toaster-Oven-Reflow-Soldering-BGA/step0

Possibly bricked forever - Stuck at Sumsung logo endless reboot

Stupid thing is that I can do everything to it aside from getting it to boot all the way to work! I tried reflashing OEM roms and I tried custom roms. They all work just fine and it just won't boot all the way. I can turn it on and off, use format option, download mode and magldr. I keep my sim out and memory card. Before this all happened I always used OEM OS. Last thing I did was check my bank account, close the browser and click the power button to turn it into sleep mode. Few weeks ago I did have an issue with it for a day. It kept turning on and off constantly boot to random points. Mostly to the AT&T screen. It would boot all the way rarely and I got it to stay on a couple times for about 10 mins to copy all my stuff from it. Is it possibly something to do with the hardware being a POS and Just crapping out for no reason because cell phones are poorly made expensive bricks?

I've seen this issue across the forum several times. Unfortunately, just one case seemed to "return" to life, without understanding the reasons behind the "lapse".
What I can suggest you can do (and feel free to disagree) is get in touch with Cottula (creator of MAGLDR) and see if you can help you. You can send him the phone, maybe he can analyze it and get something out of it.
GL, mate, and if you find a solution, I'm sure other folks here would be glad to hear it.

Ahhh ok thats what I figured. I browsed a bit, but most of what I saw is people couldn't do anything. I didn't see anyone saying they could do as much as what I can do with it. I'll try your advice and see if maybe he could help. I took apart the phone to see if maybe someone came loose, though I saw nothing. Clean as a whistle. What I think maybe happen is it burnt up finally. I notice at times it would run extremely hot, mostly when I'm talking on it for more then an hour.

Well, for your sake I hope it's not burned out (hardware issue). I hope it has some software component that's screwed and that has a chance of being investigated and maybe fixed.
Also, the getting hot while talking/browsing for periods more than 30 min it's a known issue. It's however supposed to be quite warm, but not actually really hot, if you know what I mean. It it however possible that exposing the phone to higher temperatures to cause hardware issues.
In any case, I wish you good luck. Who knows?

I gave AT&T a call to see what they could do. The software warranty is 6 months past and she wasn't able to override anything that much passed over. Though I was able to get my 2 years wavered and get a early upgrade. So I got myself a Xperia Ion. I'm happy I don't have to put up with a flip phone for another 4 months. lol
I tried working on my focus a bit more playing with zune and other programs I found. Though I don't see it coming back to life trying all the different ROMs. I would think to make it work again is to re-flash the actual phone bios itself. Just like a computer starting it still uses DOS then loads the OS. I don't know how a phone works to much, but I'd assume same process. Something to do with the root-root of the phone telling it to be stupid and not boot properly.
Another note, where is the best place to sell this to get some money out of it? Screen and other pieces of its hardware are 100%. Should I try ebaying it?

I had a similar issue, last thing i did was removing the SD card before re-flashing the MGLDR and custom ROM