Help me!! Battery problem!! - Galaxy Note 4 Q&A, Help & Troubleshooting

My battery turn off suddenly. It goes from 30% to 0% suddenly. This happens from a rom change (before work correctly) but i ve try with differents roms and the problem persists. I try calibrated the battery with differents apps and the problem persists.i change the battery and the problem persists.
I dont know where is the problem. I belive and i hope that it is not a hardware problem.
Help me please!!

if was a touch wiz rom try dial *#0228# when the phone reach at %100, unplug the charger and dial *#0228# and press quick start, the screen will turn off and wake some seconds later, if the % drop from 100 any other % do again the same, charge to %100 wait the green led that mean the battery if fully charged, and repeat the precces until you get %100 when press the quick start buttom, hope this method can help you bro
sry for my bad english

MatiasETirimaco said:
if was a touch wiz rom try dial *#0228# when the phone reach at %100, unplug the charger and dial *#0228# and press quick start, the screen will turn off and wake some seconds later, if the % drop from 100 any other % do again the same, charge to %100 wait the green led that mean the battery if fully charged, and repeat the precces until you get %100 when press the quick start buttom, hope this method can help you bro
sry for my bad english
Click to expand...
Click to collapse
Thanks
My rom is not touchwiz, it s aosp. I was searching ussd code for my rom but i dont find this. *#0228# dont work in Aosp rom.[emoji24]
Se ha producido un problema de conexion o el codigo MMI no es valido.
My english is not very good too[emoji23]
Enviado desde mi SM-N910F mediante Tapatalk

eNRIQUEsILES said:
Thanks
My rom is not touchwiz, it s aosp. I was searching ussd code for my rom but i dont find this. *#0228# dont work in Aosp rom.[emoji24]
Se ha producido un problema de conexion o el codigo MMI no es valido.
My english is not very good too[emoji23]
Enviado desde mi SM-N910F mediante Tapatalk
Click to expand...
Click to collapse
I don't think it's rom related. Install 'samsung phone info'. It could launch secret codes.
Sent from my SM-G925F

Had a similar problem on stock rom. I changed the batteries with a new one and this problem disappeared. May be the other battery which you changed too is also defective!

Rosli59564 said:
I don't think it's rom related. Install 'samsung phone info'. It could launch secret codes.
Sent from my SM-G925F
Click to expand...
Click to collapse
I dont know what secret code I have to use.

drrkgupta said:
Had a similar problem on stock rom. I changed the batteries with a new one and this problem disappeared. May be the other battery which you changed too is also defective![/QUOTE
I have thought about it too. My new battery is not a official samsung battery and I hope that it is not a problem. I hope change the battery again will be the last option. I attach a new battery picture, may be someone know problem with this battery (although I already had the same problem exactly with de official samsung battery).
Click to expand...
Click to collapse

eNRIQUEsILES said:
drrkgupta said:
Had a similar problem on stock rom. I changed the batteries with a new one and this problem disappeared. May be the other battery which you changed too is also defective![/QUOTE
I have thought about it too. My new battery is not a official samsung battery and I hope that it is not a problem. I hope change the battery again will be the last option. I attach a new battery picture, may be someone know problem with this battery (although I already had the same problem exactly with de official samsung battery).
Click to expand...
Click to collapse
Sorry but there is no way that battery is 4200mAh - it is likely to be 'dodgy'. How old is the official Samsung battery you're using? It sounds like your new battery is a cheap and unreliable version, and perhaps your Samsung one has reached the end of its life? Buy a new official Samsung one direct from Samsung site, or get an Anker or PolarCell.
Click to expand...
Click to collapse

eNRIQUEsILES said:
drrkgupta said:
Had a similar problem on stock rom. I changed the batteries with a new one and this problem disappeared. May be the other battery which you changed too is also defective![/QUOTE
I have thought about it too. My new battery is not a official samsung battery and I hope that it is not a problem. I hope change the battery again will be the last option. I attach a new battery picture, may be someone know problem with this battery (although I already had the same problem exactly with de official samsung battery).
Click to expand...
Click to collapse
This is not the original battery. Please get the original Samsung Battery. Mind you there is a battery available online at many places without NFC I suggest you should get one with NFC since the original one has it. Do check it out when purchasing.
Click to expand...
Click to collapse

Third party battery doesn't seem to mention the correct battery capacity.
I have 4 Batteries, 2 of the are the original from the time I bought Note 4 & 2 others are OEM batteries.
The Old one suffer massive capacity drop...about 30%
The less old one around 20%.
The New ones (the 2 OEMs) are just fine.

After reading all your comments I decided to buy a official samsung battery. I hope fix the problem.
When I change the battery and try it I comment us the result.
Thanks for all for the support.

Fixed Problem with the new battery!!!

Related

O2 Atom Pure Battery always 100%

hi, i have a O2 atom pure battery status always show 100% even after on it for 2 days. after 2 days the battery died cos of deplate. i changed to a new battery, it still display as 100% after 1 day. i try flashing diffrent version rom into it, the problem still exist. may i know what cause it and how should i resolve it?
thanks for reply in advance
everkids said:
hi, i have a O2 atom pure battery status always show 100% even after on it for 2 days. after 2 days the battery died cos of deplate. i changed to a new battery, it still display as 100% after 1 day. i try flashing diffrent version rom into it, the problem still exist. may i know what cause it and how should i resolve it?
thanks for reply in advance
Click to expand...
Click to collapse
Most likely hardware issue. Battery have 4 contact points connect to the atom. The middle 2 contacts are for battery status display. If the contact got problem, either from battery or from phone, it will always show 100%. Try other battery, if can show the status correctly, then battery problem, if still 100%, then phone problem.
thanks for reply
sonofwind2008 said:
Most likely hardware issue. Battery have 4 contact points connect to the atom. The middle 2 contacts are for battery status display. If the contact got problem, either from battery or from phone, it will always show 100%. Try other battery, if can show the status correctly, then battery problem, if still 100%, then phone problem.
Click to expand...
Click to collapse
i guess is the phone problem. after i change the battery, it still show 100%.
can it be repair without changing the whole board?
i mi battery its Quickly end at a connection
i mi battery its Quickly end at a connection And the device re-run After the arrival of the battery to 70% of the device and re-operation and the battery is completely discharged Only when a connection or operation of Wi-Fi or Bluetooth Please note that I bought a new battery but the same problem

Charge and battery life problems

Hey there i have a HTC Legend running cyanogenmod 7.0.2.The problem is that i can't charge my phone to 100% it usually charges to 65% and it drains very fast but i noticed that i stays on 3% for +- 8 hours with extensive use.I thought that my battery wasn't good anymore but yesterday i tried putting my battery in my friends htc legend and it showed 83% while it showed 13% on mine so i put the battery to charge on my friends phone till it charged to 100%(that means that the battery's still good)but when i reinserted the battery in my phone it showed 65% just like when i charge the battery in my phone.I thought that i could try calibrating my battery but the phone doesn't charge to 100%.I was running blay0's b0.8.4 rom before this cm7 rom and had the same issue.
Any suggestions how i can fix this.
collin911 said:
Hey there i have a HTC Legend running cyanogenmod 7.0.2.The problem is that i can't charge my phone to 100% it usually charges to 65% and it drains very fast but i noticed that i stays on 3% for +- 8 hours with extensive use.I thought that my battery wasn't good anymore but yesterday i tried putting my battery in my friends htc legend and it showed 83% while it showed 13% on mine so i put the battery to charge on my friends phone till it charged to 100%(that means that the battery's still good)but when i reinserted the battery in my phone it showed 65% just like when i charge the battery in my phone.I thought that i could try calibrating my battery but the phone doesn't charge to 100%.I was running blay0's b0.8.4 rom before this cm7 rom and had the same issue.
Any suggestions how i can fix this.
Click to expand...
Click to collapse
turn off your phone, plug it all night long then restart in cwm recovery and do "wipe battery stats" ( or something like that in advanced)
restart and see
I have already tried that i have turned the phone off and left it to charge for two and a half days long without disconnecting the charger but the light still didn't turn green.This is really annoying cause the battery drains fast and when its less than 15% the orange light turns on which i don't like to see
I have the same problem with my Legend since I update from stock 2.1 to 2.2.Actualy because of this I root my Legend then i can calibrate it but nothink seams to help.After all night charging the led is still red and when i start it up it shows 75% and go down fast.(1 hour or so can bring it to 5% easily).After when i switch it off and take out battery for few second and put it back it come back to about 55%.actualy the same problem as you have.
I just live with it....i trayed every calibration method and app. and nothink helps.
On another forum one guy told me then it probably need to be recalibrated in factory because i dont have the right tools for it.
I dont think then HTC will do that for me specialy after i root it.
If you find solution please let as know.thanks
pirate81 said:
I have the same problem with my Legend since I update from stock 2.1 to 2.2.Actualy because of this I root my Legend then i can calibrate it but nothink seams to help.After all night charging the led is still red and when i start it up it shows 75% and go down fast.(1 hour or so can bring it to 5% easily).After when i switch it off and take out battery for few second and put it back it come back to about 55%.actualy the same problem as you have.
I just live with it....i trayed every calibration method and app. and nothink helps.
On another forum one guy told me then it probably need to be recalibrated in factory because i dont have the right tools for it.
I dont think then HTC will do that for me specialy after i root it.
If you find solution please let as know.thanks
Click to expand...
Click to collapse
Then unroot it, install your carrier's firmware just the way it came with on the phone, and send it back. I would imagine it be hard for them to tell that you've rooted it.
Or just before you do so, check if the battery's still messing around before you send it back.
I have two battery's and the problem is the same with both of them.If is true then they can not understand i will give a tray...i think then this is the first think they will look it at just to tell me f**k you..hahaha
I' ve the same problem with stock legend 2.2. How can we do?help!
Inviato dal mio HTC Legend usando Tapatalk
So this is what i tried i drained my battery completely till i had 1% of charge then i put it to charge while the phone was still on and it has been on charge for two days and i see that the phone has charged to 76% usually it would charge to 65% so maybe if i leave it for a couple of days on charge i could get a full 100% charge.So that is my last hope unless you guys find something else.
I will post back if it works for me
BTW couldn't it be a kernel problem??
All I know then the problem started when I update from 2.1 to 2.2 stock rom.so my theory is then when you flash new rom the process take some time and energy from battery and when the process is finish the system take current battery state as full which is not true because of used energy from flashing process.So maybe providing DC power with the same voltage as fully charged battery when flashing new rom may fix it.I maybe wrong but in theory it may work.what you think?
I have 2.2 since release date,and the problem is present since one month,after about 6 months 'hotspot mode' for home internet.i think is a battery problem (charge and navigate at same time for 2 hours for day)but this thread show that is a common problem!
Inviato dal mio HTC Legend usando Tapatalk
i'm having the same kind of trouble for the past 2 months. no matter what i've tried nothing happenned. i'm running custom 2.2 , without rooting or so and charging level stops at 71-75%. drops down relatively quickly until 15% and easily can stay with 3% for over than 5 hours.... htc suggested to run a factory reset,but even this didn't help. if someone finds a solution it would be ...LEGEND...
The phone is actualy charging the battery correctly,i find that out with the multimeter.I measure the battery voltage after all night charge and even then in the phone it shows 75% and voltage 3.950 with multimether i find out then voltage of the battery is 4.220.So thats mean then phone is charging correctly just the indicator(software)doez not interpret it it right.Still is anoying to look at red led after 1-2hours of use.
I have S-ON so maybe even if the calibration app.say after i tray to calibrating then batterystats.bin is deleted it maybe not true becouse of S-ON.
Do you guys with this problem have S-OFF or S-ON?
Maybe is not related to S-OFF or S-ON but who knows...
Maybe if we charge the battery till its full and testing it like pirate81 said with a multimeter and then flash a new rom maybe that could fix it has anyone tried this??
I start to think then XDA developers forum is useless...i post my problem hier to get help from people(xda developers)which I think then they actualy know somethink about android but It seams to me then XDAdevelpers actualy dont care..end i am sorry for that....dissapointed.I see then this forum works on basic.."help your self"...where are you XDAdevelopers...we come to your forum because we need help from you...
I know you doing it for free so i should be happy for what i get but i was waiting a little bit more of interest....sorry i am just dissapointed.
Anyone find a solution?
Would it help if we went back to android 2.1
I allready trayed that..save your time...no changes.
Can't we just use someone elses battery stats file someone who's battery does charge to 100%
I have same problem for 6 months already and yes, it started when I upgraded from 2.1 to 2.2 and it's only getting worse. It was 95% maximum, then 75% then 65% and now it's 45%.
Changing battery or firmware (custom or official), wiping stats, factory resets or calibrating batteries does not help.
Now it dawned on me that I still heve 2 weeks of warranty left and I think I'll try official service.
Please let as know when you will get it back...if they change just rom and calibrating or you will get new phone.I am interestig if it is software or hardware issue.thanks

Galaxy 3 Shutdowns

It happens only when I turn on 3G or I do some installing or I play a game. It says there's low battery and the phone starts shutting down. I've rooted and tried various ROMs but still nothing. What could be the problem? I don't think its the software because I tried rerooting and hard resetting. Any help would be great!
Well it says low battery then it must be because of low battery. Maybe your calibration has gone wrong. Just recalibrate your battery and check.
Nope it's definitely not because the battery's low I charge it to 100% then for maybe 2 hrs its fine. But once I turn on 3G and use it for 5 mins it automatically shuts down. If I try turning it back on it does the same thing what can I do now? I tried to recalibrate the battery many times still nothing. I'll try some more but what else could be the problem?
nunchez said:
Nope it's definitely not because the battery's low I charge it to 100% then for maybe 2 hrs its fine. But once I turn on 3G and use it for 5 mins it automatically shuts down. If I try turning it back on it does the same thing what can I do now? I tried to recalibrate the battery many times still nothing. I'll try some more but what else could be the problem?
Click to expand...
Click to collapse
Try changing kernel?? Increase minimum frequency. Maybe. If problem is still there. Flash your regions stock ROM and go to service center. Replicate the problem there.
dhirend_6d said:
Try changing kernel?? Increase minimum frequency. Maybe. If problem is still there. Flash your regions stock ROM and go to service center. Replicate the problem there.
Click to expand...
Click to collapse
Yeah I think I'll take it to the service center but before that I'll try what you said. Thanks for your help!
What if you keep the phone plugged in with the charger and then turn on 3g or install something? Does it turn off even then?
If it does not, the problem is with the battery so replace it.
If it turns off even when charging, something else is causing the problem so take it to the service center.
dude i have had the same problem. i did send it to the service center - will get it back tomorrow if not, then for tuesday for sure..i know what your problem is .. your phone does draine the battery very fast - if you do something, or not isnt it? then when you swith your data connection on, your phone drains the battery withing 5 minutes to 0%. in reality its not a battery problem - cuz i tried another battery of a friend and the same thing happend again. but the battery of my friend isnt bad. :S
maverickgenius said:
What if you keep the phone plugged in with the charger and then turn on 3g or install something? Does it turn off even then?
If it does not, the problem is with the battery so replace it.
If it turns off even when charging, something else is causing the problem so take it to the service center.
Click to expand...
Click to collapse
Nope it happens only when it's on battery and yesterday I found out that it happens when I make calls too. When it's charging everything is fine. I'll try changing the battery then.
burakweischdu said:
dude i have had the same problem. i did send it to the service center - will get it back tomorrow if not, then for tuesday for sure..i know what your problem is .. your phone does draine the battery very fast - if you do something, or not isnt it? then when you swith your data connection on, your phone drains the battery withing 5 minutes to 0%. in reality its not a battery problem - cuz i tried another battery of a friend and the same thing happend again. but the battery of my friend isnt bad. :S
Click to expand...
Click to collapse
Yeah that is exactly the problem I've been facing too! In 5 minutes it switches off I've even tried different ROMs. Well since you've given yours for service could let me know how it goes? Thanks.
Yes. I reveived it today.. seems like the problem still exists -.- i dont see any changings.. it looks like it was just a waste of time to send it to them -.-
Sent from my GT-I5800 using XDA App
nunchez said:
Nope it happens only when it's on battery and yesterday I found out that it happens when I make calls too. When it's charging everything is fine. I'll try changing the battery then.
Click to expand...
Click to collapse
have you tried changing the battery
I have the same problem since one week (shutdown while i use 3G or Wifi, but battery is full !)
Revert to stock ROMs doesn't change anything, i've tried o lot of them (was on cyanogenmod before)
I probably get the Galaxy Nexus next year ; but it's a very very annoying problem..
I can't do anything (no calling, 3G or wifi using, pictures taking..)
Please help us.. if it's possible
Yeah I tried my friend's battery but still I have the same problem.
abeilard14 said:
I have the same problem since one week (shutdown while i use 3G or Wifi, but battery is full !)
Revert to stock ROMs doesn't change anything, i've tried o lot of them (was on cyanogenmod before)
I probably get the Galaxy Nexus next year ; but it's a very very annoying problem..
I can't do anything (no calling, 3G or wifi using, pictures taking..)
Please help us.. if it's possible
Click to expand...
Click to collapse
Oh that's not good but I'll take it to a service center asap and hope they fix it. Otherwise it's time for a new phone!

[Q] Question about the Battery

Hey folks,
I got a question about the battery life of the Defy......when my phone is discharging it jumps from 62% to 50% and from 33 to 19%.
Is this a sign that the battery isn´t working properly ? So maybe I need a new one ?
Hope someone can help me.....
I also tried different roms and everytime I get this "problem".
Best Regards
If you switch between the ROM and does not at least 1 o 2 charge-discharge cycle, the battery will not calibrate...
Try calibrate with die hard battery calibrator when your charging the phone : http://forum.xda-developers.com/showpost.php?p=18703418&postcount=5021
this didnt change anything
still the drops:crying:
same here, I think my battery might be broken, will buy a new one next week. I will post if its ROM issue or my battery was damaged
would be fantastic if you could give me a short note:good:
Well, I've the same issue with 2 different ROM and 2 different batteries (the original and a new one which I buyed few weeks)...
weird....so nobody know how to solve this problem
bought a new battery today....let´s see
GeForce06 said:
weird....so nobody know how to solve this problem
bought a new battery today....let´s see
Click to expand...
Click to collapse
At default the phone received information from the batt by division of 10% and the software estimate the discharge. For some reason this estimation is eronate and the new batt value determine the system to recalculate the discharge and make those abrupt value. Anyway you can find in "general" thread a topic which resolve that situation.

Note 4 battery problem after flashing some custom roms

Hi everyone, i have problem with my note 4, battery drops from 11 % to 3% very fast and charges after 85% very slow.. this problems started 2 days ago when i flashed dn5 custom rom i thought it was rom problem and flashed sixperience rom but still i have same issue also i tried battery calibration but again.... what can i do???? and my screen on time is only 3 hour. please help me, thanks.
Have you checked what's eating away at your battery? Settings => Battery (Here you should be able to see if anything is causing a drain).
If the settings screen doesn't seem to show anything, you could try BetterBatteryStats (This app will be able to tell you everything that's going on regarding running processes, wakelocks,... You should give it a day or so from a fully charged battery.)
And if even BBS doesn't show anything, I'd flash the stock firmware again (And check if it isn't the battery).
-RFB
RealFreddyBananas said:
Have you checked what's eating away at your battery? Settings => Battery (Here you should be able to see if anything is causing a drain).
If the settings screen doesn't seem to show anything, you could try BetterBatteryStats (This app will be able to tell you everything that's going on regarding running processes, wakelocks,... You should give it a day or so from a fully charged battery.)
And if even BBS doesn't show anything, I'd flash the stock firmware again (And check if it isn't the battery).
-RFB
Click to expand...
Click to collapse
thanks for reply , well im checking that stats regulary and nothing is unusual there. even on stock rom i had only 3 hour screen on time :| but now my main problem is that after root + greenify and etc i have again 3 hour on screen and battery % is abnormal ( i mean fast dropping from 11% to 3% and slow charge after 85%) i have to change battery or i can fix it somehow?
iGateways said:
thanks for reply , well im checking that stats regulary and nothing is unusual there. even on stock rom i had only 3 hour screen on time :| but now my main problem is that after root + greenify and etc i have again 3 hour on screen and battery % is abnormal ( i mean fast dropping from 11% to 3% and slow charge after 85%) i have to change battery or i can fix it somehow?
Click to expand...
Click to collapse
Well, in all fairness, mine is running CM 12.1, and SOT is a bit under 4hrs. Which isn't fantastic either. Quickcharge does slow down a bit after a certain percentage. You could try a new battery, but might be a waste of money.
I'm afraid I can't help you any further, maybe someone else can.
-RFB
RealFreddyBananas said:
Well, in all fairness, mine is running CM 12.1, and SOT is a bit under 4hrs. Which isn't fantastic either. Quickcharge does slow down a bit after a certain percentage. You could try a new battery, but might be a waste of money.
I'm afraid I can't help you any further, maybe someone else can.
-RFB
Click to expand...
Click to collapse
ok thanks now another issue i have :| im chaging my phone its turned off and showed me 100% i turned it on and showing me 90%. :|
Same issue right here... I've been told it is a battery problem. People recommended me to change my battery.
bryanstevecl said:
Same issue right here... I've been told it is a battery problem. People recommended me to change my battery.
Click to expand...
Click to collapse
did u change ur battey? im going to buy anker battery as i know they have good ones
I am facing exactly the same problem .. I don't think buying a new battery will solve this problem.
My mobile is charging by AC very very slow and sometimes it stuck at certain percentage for hours and I tried many things but I am still facing this problem... While recharging if I removed the battery and put it again, the phone shows me that it is 100% while it was not 100% at all.
I wish someone can help us about this problem or if any of u guys tried a new battery and the problem has been solved, so please feed us back in here
Any updates!?
dolceka said:
Any updates!?
Click to expand...
Click to collapse
well after 3 4 days (i mean after flashing sixperience rom) everything is ok. discharge to 0% then wait and full charge + calibrate battery may fix issue. but still dont like screen on time. only up to 3.5 4 hours
That sounds weard...
I mean the good thing is we could change the battery.
I have a feeling this is not battery issue. it's exynos + apps running on the background. Try to root + disable unnecessary apps (maybe Android 4.4 Would give you higher SOT). I had Note 3 previously and SOT was at the level of around 6 hrs (snap processor) - now on exynos it's around 4 hrs on stock firmware (5.1.1).

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