Galaxy 3 Shutdowns - Galaxy 3 General

It happens only when I turn on 3G or I do some installing or I play a game. It says there's low battery and the phone starts shutting down. I've rooted and tried various ROMs but still nothing. What could be the problem? I don't think its the software because I tried rerooting and hard resetting. Any help would be great!

Well it says low battery then it must be because of low battery. Maybe your calibration has gone wrong. Just recalibrate your battery and check.

Nope it's definitely not because the battery's low I charge it to 100% then for maybe 2 hrs its fine. But once I turn on 3G and use it for 5 mins it automatically shuts down. If I try turning it back on it does the same thing what can I do now? I tried to recalibrate the battery many times still nothing. I'll try some more but what else could be the problem?

nunchez said:
Nope it's definitely not because the battery's low I charge it to 100% then for maybe 2 hrs its fine. But once I turn on 3G and use it for 5 mins it automatically shuts down. If I try turning it back on it does the same thing what can I do now? I tried to recalibrate the battery many times still nothing. I'll try some more but what else could be the problem?
Click to expand...
Click to collapse
Try changing kernel?? Increase minimum frequency. Maybe. If problem is still there. Flash your regions stock ROM and go to service center. Replicate the problem there.

dhirend_6d said:
Try changing kernel?? Increase minimum frequency. Maybe. If problem is still there. Flash your regions stock ROM and go to service center. Replicate the problem there.
Click to expand...
Click to collapse
Yeah I think I'll take it to the service center but before that I'll try what you said. Thanks for your help!

What if you keep the phone plugged in with the charger and then turn on 3g or install something? Does it turn off even then?
If it does not, the problem is with the battery so replace it.
If it turns off even when charging, something else is causing the problem so take it to the service center.

dude i have had the same problem. i did send it to the service center - will get it back tomorrow if not, then for tuesday for sure..i know what your problem is .. your phone does draine the battery very fast - if you do something, or not isnt it? then when you swith your data connection on, your phone drains the battery withing 5 minutes to 0%. in reality its not a battery problem - cuz i tried another battery of a friend and the same thing happend again. but the battery of my friend isnt bad. :S

maverickgenius said:
What if you keep the phone plugged in with the charger and then turn on 3g or install something? Does it turn off even then?
If it does not, the problem is with the battery so replace it.
If it turns off even when charging, something else is causing the problem so take it to the service center.
Click to expand...
Click to collapse
Nope it happens only when it's on battery and yesterday I found out that it happens when I make calls too. When it's charging everything is fine. I'll try changing the battery then.

burakweischdu said:
dude i have had the same problem. i did send it to the service center - will get it back tomorrow if not, then for tuesday for sure..i know what your problem is .. your phone does draine the battery very fast - if you do something, or not isnt it? then when you swith your data connection on, your phone drains the battery withing 5 minutes to 0%. in reality its not a battery problem - cuz i tried another battery of a friend and the same thing happend again. but the battery of my friend isnt bad. :S
Click to expand...
Click to collapse
Yeah that is exactly the problem I've been facing too! In 5 minutes it switches off I've even tried different ROMs. Well since you've given yours for service could let me know how it goes? Thanks.

Yes. I reveived it today.. seems like the problem still exists -.- i dont see any changings.. it looks like it was just a waste of time to send it to them -.-
Sent from my GT-I5800 using XDA App

nunchez said:
Nope it happens only when it's on battery and yesterday I found out that it happens when I make calls too. When it's charging everything is fine. I'll try changing the battery then.
Click to expand...
Click to collapse
have you tried changing the battery

I have the same problem since one week (shutdown while i use 3G or Wifi, but battery is full !)
Revert to stock ROMs doesn't change anything, i've tried o lot of them (was on cyanogenmod before)
I probably get the Galaxy Nexus next year ; but it's a very very annoying problem..
I can't do anything (no calling, 3G or wifi using, pictures taking..)
Please help us.. if it's possible

Yeah I tried my friend's battery but still I have the same problem.

abeilard14 said:
I have the same problem since one week (shutdown while i use 3G or Wifi, but battery is full !)
Revert to stock ROMs doesn't change anything, i've tried o lot of them (was on cyanogenmod before)
I probably get the Galaxy Nexus next year ; but it's a very very annoying problem..
I can't do anything (no calling, 3G or wifi using, pictures taking..)
Please help us.. if it's possible
Click to expand...
Click to collapse
Oh that's not good but I'll take it to a service center asap and hope they fix it. Otherwise it's time for a new phone!

Related

[SOLVED] Critical BATTERY drain issue!!!

Can someone help me troubleshoot my battery issue??
I tried calibrating.. but it doesn't seem to work.. no matter how many cycles are done.. it still stays the same..
My battery drains out and my phone switches off within a few minutes and sometimes even in a few seconds when the Data Connection is ON.
But without Data Connection ON.. the battery seems to drain comparatively lesser and lasts for about 5 hours after very less usage..
And, I have observed that with the data connection ON, and keeping the phone on stand-by (i.e. Without using the phone and keeping screen off), the battery seems to stay at 100% for over 2 hours. :O ..and the very instant, I start using the phone, it switches off saying that the battery is low... :/
I have tried different kernels and different governors too.. didn't help.. :/
I would really appreciate it if someone helps me troubleshoot this issue.
Thank You!!
God Bless!
Ron Gangte
ron_gangte said:
Can someone help me troubleshoot my battery issue??
I tried calibrating.. but it doesn't seem to work.. no matter how many cycles are done.. it still stays the same..
My battery drains out and my phone switches off within a few minutes and sometimes even in a few seconds when the Data Connection is ON.
But without Data Connection ON.. the battery seems to drain comparatively lesser and lasts for about 5 hours after very less usage..
And, I have observed that with the data connection ON, and keeping the phone on stand-by (i.e. Without using the phone and keeping screen off), the battery seems to stay at 100% for over 2 hours. :O ..and the very instant, I start using the phone, it switches off saying that the battery is low... :/
I have tried different kernels and different governors too.. didn't help.. :/
I would really appreciate it if someone helps me troubleshoot this issue.
Thank You!!
God Bless!
Ron Gangte
Click to expand...
Click to collapse
Most probably u need to buy a new battery.
Sent from my GT-I5800 using Tapatalk
I'd suggest you read it again.. :/
If it's 'cus of my battery.. then there wouldn't be an "EXTRA" battery drain with the data ON and the battery would drain out even without the Data Connection ON..
Hope You Got Me.
Thanks For The Reply Though.
ron_gangte said:
I'd suggest you read it again.. :/
If it's 'cus of my battery.. then there wouldn't be an "EXTRA" battery drain with the data ON and the battery would drain out even without the Data Connection ON..
Hope You Got Me.
Thanks For The Reply Though.
Click to expand...
Click to collapse
mani think it s d battery.. coz without data connection on , people r having over 2days battery backup.. but u r getting only 5-6hours..
look on the ratio..!!
i m having exactly d same prob.. would get it today.. but there is a strike here today.. so all d shops r closed.. i wil get my new battery tomorrow.. will report u tomorrow.. )
ranadip.bswas said:
mani think it s d battery.. coz without data connection on , people r having over 2days battery backup.. but u r getting only 5-6hours..
look on the ratio..!!
i m having exactly d same prob.. would get it today.. but there is a strike here today.. so all d shops r closed.. i wil get my new battery tomorrow.. will report u tomorrow.. )
Click to expand...
Click to collapse
Umm.. ah.. I dunno.. I still think it is a BAD Case of Battery Mis-calibration. :/
I have the same problem i charge the fone till 100% i.e. full charge and unplug then start data connection then it switch off within five minutes and u want to know a strange thing when i talk with a full charged battery it gives me around 6 hours of battery backup.
i m going to give my fone at service within 3 days, i think it is some kind of hardware problem because the battery giving me around 6 hours of talktime so it is not due to battery
and yes i tested old kernels formate system and flash stock rom with stock kernel but nothing helped me..
Mohanshbhr said:
I have the same problem i charge the fone till 100% i.e. full charge and unplug then start data connection then it switch off within five minutes and u want to know a strange thing when i talk with a full charged battery it gives me around 6 hours of battery backup.
i m going to give my fone at service within 3 days, i think it is some kind of hardware problem because the battery giving me around 6 hours of talktime so it is not due to battery
and yes i tested old kernels formate system and flash stock rom with stock kernel but nothing helped me..
Click to expand...
Click to collapse
i hav tested al typ of old , new custom or stock rom & kernels..!! nothing clicked..
Try to charge when the phone is off to 100 %. Boot up and wait 'til you get the 'remove charger' message. Now calibrate your battery and unplug. Hope it works!
hey man.. thanx fr ur concern.. but it s not dat we missed sumthing.. we r havin dis prob for last month.. we hav trd every solution & tricks & tweaks.. but all in vain..!!
....and ANYONE who can help us have a "normal" battery life again. Please GUIDE us!! :'(
Does replacing the "batterystats.bin" file help? :/
Anyone tried it?
ron_gangte said:
Does replacing the "batterystats.bin" file help? :/
Anyone tried it?
Click to expand...
Click to collapse
yep i trd this like 100 times as i thought cwm is not capable to do this..
i m 1000% sure.. u & i having d exact same prob..
My battery lasts around 12-14 hrs.. on my UNINOR simcard..
and whn i use my AIRTEL simcard it easily pulls over a day...
and yup i always have my data connection on and fair amount of phone usage...
so i guess it's something to do with the network of carriers as it looks like our android uses hell lot of battery just to get the network signal..
and yeah Uninor signal sucks at my workplace...
so the point is for few of us it could also be a bad reception area case..
p:s: a2sd too sucks more than reasonable amount of battery, try uninstall it and get ur apps on ur phone memory and see the difference..
battery drain while wifi data connection is ON
Has anyone notice battery drain while wifi data connection is ON. I have Kyrilos 7.1 rom with G3mod 1.7 performance. When I connect to my wifi network battery is draining in the way that you can count backwards
Mr.Sanju said:
My battery lasts around 12-14 hrs.. on my UNINOR simcard..
and whn i use my AIRTEL simcard it easily pulls over a day...
and yup i always have my data connection on and fair amount of phone usage...
so i guess it's something to do with the network of carriers as it looks like our android uses hell lot of battery just to get the network signal..
and yeah Uninor signal sucks at my workplace...
so the point is for few of us it could also be a bad reception area case..
p:s: a2sd too sucks more than reasonable amount of battery, try uninstall it and get ur apps on ur phone memory and see the difference..
Click to expand...
Click to collapse
ok let me tell u wat i did til now to solve the prob ..
1.i trd callibrating..
2.then i trd it again.. even replacing it..
3.factory reset without wiping sd ext..
4.callibrated again with sdext..
5.callibrated without sdext..
6.factory reset again..
7.callibrated again without sdext..
8.flashed different old kernels & doing all the previous steps more or less..
9.trd different old custom roms..
10.trd diffrent old stock roms..
NOTHING RESPONSE POSITIVELY .... !!! :'(
Hey download an app battery life preloaded on kyrillos rom check what it states about vattery health if it says poor go buy a new one if it says good i will give you idea...
Sent from my GT-I5800 using XDA App
ron_gangte said:
Can someone help me troubleshoot my battery issue??
I tried calibrating.. but it doesn't seem to work.. no matter how many cycles are done.. it still stays the same..
My battery drains out and my phone switches off within a few minutes and sometimes even in a few seconds when the Data Connection is ON.
But without Data Connection ON.. the battery seems to drain comparatively lesser and lasts for about 5 hours after very less usage..
And, I have observed that with the data connection ON, and keeping the phone on stand-by (i.e. Without using the phone and keeping screen off), the battery seems to stay at 100% for over 2 hours. :O ..and the very instant, I start using the phone, it switches off saying that the battery is low... :/
I have tried different kernels and different governors too.. didn't help.. :/
I would really appreciate it if someone helps me troubleshoot this issue.
Thank You!!
God Bless!
Ron Gangte
Click to expand...
Click to collapse
But really in my opinion its a battery DEFECT for sure. While data connection is on cell radio is used more transmitting data eating more power so your phone drains more quickly.
I think try a new battery. Or simply go to Service Centre to have a checkup.
But really this should be battery defect. How old is your battery? Did you bump charged?
See when I used Data Connctn my phone lasted 12 to 13 hours on continue use of FB, Nimbuzz, Gtalk, Youtube, maps, gmail auto sync. when I switched off gtalk maps etc I got 16 hours apprx and when no data connection was there at all I still remember I got 4.5 days battery life. From this it is clear Data connctn uses a lot of battery and so does the Internet Related media and Services.
My IDEA-
I suggest you first completely discharge the battery, Discharge it completely keep on switching on after it turns off again switch on and continue that when discharged completely.charge 100% in Power Off without any cut offs. Calibrate, wipe battery stats and then again COMPLETELY DISCHARGE. Now Again charge 100% in Power Off Mode if it works then enjoy if not google for some time more, search the thread and then if nothing comes up go for a new battery.
Check out the battery/lags tackling thread link in my signature!! hope that helps
After days of experimentation and frustration,
I, now, have a good battery backup of around 35Hours without data connection ON and average usage including around 150 Texts and 15 Minutes of call.. and a about 5 hours of doing different stuffs on the phone..
Though I'm yet to test it with data connection ON.
Here's what I did to get the fairly "good" battery backup without data connection ON.
I charged my phone to 100%. And started using it 'til it switched itself off at around 88%. Then I waited for about 10 minutes before switching it on again.. I repeated the same process 'till the battery drained to 0%...
I had the same battery problem. So i decided to change it with my friend. I used his battery for about 15 minutes and everything was working perfectly. In other hand he was not able to use mine more than 2 minutes. So it is definitely not the problem in phone itself but in battery.

Battery problems

Hi,
I konw there are so many of these threads but I've problem with a brand new battery..
I've a brand new battery and have calibrated properly after flashed ddjp6 with fugumod ultra...
Now when I play a game or use internet, it suddenly shut down (the phone) within 5 minutes even at 91% battery.
And when I started phone I put on charging, it copleted in 15 to 20 minutes...
Again use , again shut down...
Any one can help..
Thanks in advance...
Is it an original battery?
Ya
It's from samsung store...
Mine is also new nd facing same problem...
Sent from my GT-I5800 using XDA App
Is this a problem with some app?
Because phone shuts down before 0 battery...
I had this problem but it was solved after buying a new battery. Your new battery may be defective...? I don't know, try your friend's battery or something first.
Sent from my GT-i9003 powered by MIUI
Calibrate your battery using battery calibration app.. You can download it from market for free
Sent from my GT-I5800 using xda premium
I've tried it.
So I came to know that battery was 90% before starting internet,
Then shut down after a few minutes...
When I started the phone , it was 40%...
So before battery goes zero,
Phone, shut down...
Ive done it...
Battery 90%
Started internet
Phone shut down within a few minutes
Started the phone
Battery was 40%
That meabs before battery goes zero,
Phone shuts down
:what:
Is your problem solved?
Tell me if you get any soln...
I have the same problem! My battery is 1 year old. I changed few ROMs and Kernels, wiped batterystats... nothing helped!
I'm using internet for 5min. (100%->89% sometimes 70%) and than it shut down immediately.
connect it on charger (90%)
after 5-10min. charging, battery is 100%
without using it lasts for 3-5 hours.
Now I'm waiting for a new battery to come, and after I test it I will give a report.
Go to customer care...
I just have solved my problem...
If you can't find any other way...
so what did they tell you? you got a new battery? is it a problem in hardware or software?
I went to customer care and they are saying that its hardware problem
To nidjo 16
If your problem not get solved after a new battery, go for store,
Because we already have tried kernel and rom options...
My problem now get solved
Hope your problem get solved...
Well they told me that it was some hardware problem...
Though they didn't tell me about the problem exactly,
My phone is working good and that is what I need
I'm having the same problem.
Have anyone tried replacing the battery?
If the battery is even slight bend,
Replace it
Rude customer service by samsung
Samsung service centre in RK Mutt rd, Chennai is very very Hostile to customer.
I was treated worst by the 4 jokers at the counter
everyone acting busy and thats what prompted me to find this wonderful forum..
The battery problem can be solved as follows:
1. Discharge battery by games or any high battery consuming apps
2. Charge the phone overnight [it may take 5-10 full discharge cycles for battery to understand and give a good backup!!
3. delete Battery stats using CWM
Try an alternate kernel..
Some modifications I got with my customer care (which is very good! )
For 1
Charge after battery goes below 20 at least once a month...
For 2
Don't charge over night, when the battery is new...
At least for the first time
More stuff
Do not use much during charging...
At least internet or wifi
And don't charge for too much time...
(i mean when battery level is still high for use)
Cheers....
Had same problem
used a new Rom and new Kernel and tried so much.
Battery Calibration dont helped.
then i changed battery and yeah that helped since the new battery all is working well
But yeah if it helps I must say that i charged my phone most time via usb and used it for internet via usb teethering, now i only charge it over night and the battery stays much longer
When only use it for music and use internet only shot or use wlan then it stays for 3 or more Days and i think that is very good for an android phone !

Internet crashes my oppo

I installed on my oppo 5 pure AOSP, which i didn't like so I have decided to move to MIUI.
after moving to MIUI my phone started turning off by itself (screen goes black) and the only way to turn it back on is to connect it to a charger.
So i moved back to stable stock rom and still, moved to stock beta phone crashes.
thank I noticed that the crashes happens whenever the phone is connected to the WIFI or the mobile network data.
if both are off the phone is working steady, but the moment i put any of them on the phone crashes.
BTW it is only mobile network data, phone calls are still working without crashing the phone.
I need help!!!
edit #1: i installed cm10.1 and it doesn't crash when connected to WIFI, but mobile network doesn't work at all (no signal)
edit #2: even when i am doing a proper shutdown to the phone, i cannot power it on unless i connect it to the charger, battery is show more than %50
thanks,
32GB Midnight Black?
Sent from my X909 using xda app-developers app
32GB white
I have a similar problem. I suggest you full wipe and install latest beta.
If you have a second phone like me, try to use airplane mode then WiFi. If it still occurs then it is probably hardware.
Sent from my GT-I9100 using xda app-developers app
last night i installed the latest stable, than full wipe, than again flashed the latest stable and left the phone charging for the night.
this morning, it seems like it is working fine, but the battery is draining in a rate of %10 per hour!!! even without doing anything on it
Does it overheat?Can you install battery log and start logging?I want to see the first graph with the Battery + Celsius reading.Mine does something similar, but CM based roms can't even work.
PlanDreaM said:
Does it overheat?Can you install battery log and start logging?I want to see the first graph with the Battery + Celsius reading.Mine does something similar, but CM based roms can't even work.
Click to expand...
Click to collapse
it has been 5 hours since i disconnected the phone from the charger and i am on 63%, temperature is currently at 30c
voltage 3840mV, health - good health
once the log will collect some info i will attach a screenshot
hanandyn said:
it has been 5 hours since i disconnected the phone from the charger and i am on 63%, temperature is currently at 30c
voltage 3840mV, health - good health
once the log will collect some info i will attach a screenshot
Click to expand...
Click to collapse
OK, Cool.I need a full discharge log and a charge log (till battery hits 100% again).
Is this with airplane mode on?
the phone battery was draining quicker than before and after 11 hours of low usage, but the upside is that it was behaving fine during these hours. at the 11th hour the phone suddenly died while it was at %21.
now I am charging the phone while it is off until it will reach %100 and i will power it on and upload the logs.
I did not had a secondary phone at the time so i was still using it (well, I was visiting my family so I was eager to show off my new phone )
hanandyn said:
the phone battery was draining quicker than before and after 11 hours of low usage, but the upside is that it was behaving fine during these hours. at the 11th hour the phone suddenly died while it was at %21.
now I am charging the phone while it is off until it will reach %100 and i will power it on and upload the logs.
I did not had a secondary phone at the time so i was still using it (well, I was visiting my family so I was eager to show off my new phone )
Click to expand...
Click to collapse
Perfect.I will be at home in a couple of hours.As soon as you upload it I will check it
Thanks!
i have attached the battery log i took after charging the phone to %100
hanandyn said:
i have attached the battery log i took after charging the phone to %100
Click to expand...
Click to collapse
Hmmm.Seems perfectly normal.Regular use? Airplane mode off/on ?
PlanDreaM said:
Hmmm.Seems perfectly normal.Regular use? Airplane mode off/on ?
Click to expand...
Click to collapse
low use, not on airplane mode.
keep in mind that the strangest thing was that the phone died at %21
here is another log and screenshot.
the phone was on all thru the night starting from around 11pm until this morning around 7am the battery was around %64.
since than again a low usage until now 12pm the battery is at %19.
edit #1: not too long after sending this message my phone died at %7....
why it is off before getting to %0???
Wow mate.Just like mine. It is either hardware or software. Started one day. I will post my logs when I get home. OPPO does not even respond.
Sent from my GT-I9100 using xda app-developers app
PlanDreaM said:
Wow mate.Just like mine. It is either hardware or software. Started one day. I will post my logs when I get home. OPPO does not even respond.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
they are responsive at their forum, I have posted a message and they replied quickly.
than i thought it was somthing wrong with the wifi, now i see it might be a battery issue, so i wrote that and i hope to hear at the beginning of the week.
hanandyn said:
they are responsive at their forum, I have posted a message and they replied quickly.
than i thought it was somthing wrong with the wifi, now i see it might be a battery issue, so i wrote that and i hope to hear at the beginning of the week.
Click to expand...
Click to collapse
Almost got banned in the forum and I just gave them info... They don't respond to my emails as well.
Seems you have the battery hole issue I was raving about.Nag for a replacement or an answer.
they were responding fine until i started describing the battery problem, since than they are ignoring my posts!!!
I think there is a real problem here which they are refusing to accept.
hanandyn said:
they were responding fine until i started describing the battery problem, since than they are ignoring my posts!!!
I think there is a real problem here which they are refusing to accept.
Click to expand...
Click to collapse
+1 Probably they are trying to fix it with a software update...
no signal and saviour
the no signal problem is a issue that appears on Cm10 and some other roms based on Cm you gotta reboot your device some times until the radio wakes up. the other problem , try to install Aospa ( paranoid android ) and wipe everything wipe factory and system also wipe dalvik cache and cache. install zip and Gapps ( or do the same method but install STOCK , u can find stock firmwareon the oppoforums )

[Q] LG G2 D802 battery problem after getting overheated

Hi all,
I would like to ask you(with better skills than me) something about my LG device. Once I got up after listening to music my device was approximately 42celsius degrees and i had to turn it off for 30 mins to get it on a normal temperature. After that I realized my device battery is draining so fast. I don't know why....my idea is that: because of the high temperature or it's a software bug. I plug my phone off at 6:30am and after using it a little I only have maximum 20% at 4:00pm. I'm using Alegen's 5.0.1 rom and all the people who use it said they haven't got a problem like me. I downloaded CPUz and it says my battery life is good. So please help me because I don't know what to do.
Sorry about my English.
42 is a verry low temp. My G2 have 45 in idle, doing nothing. Dont worry, there is no pb with battery
x3m.zone said:
42 is a verry low temp. My G2 have 45 in idle, doing nothing. Dont worry, there is no pb with battery
Click to expand...
Click to collapse
Thanks for your answer but what should I do with my battery draining? I'm using it on a very low brightness and wifi is turned off,etc...
Make a nandroid backup and then try reflashing to stock after a full battery charge. Use the phone until 5-2% and then fully charge it. Then use as normal and see if it helps. If that hasnt helped it could be battery issues.
Also when the phone heats up is it near the top beside the camera?
Sent from my LG-D802 using Tapatalk
heavy_metal_man said:
Make a nandroid backup and then try reflashing to stock after a full battery charge. Use the phone until 5-2% and then fully charge it. Then use as normal and see if it helps. If that hasnt helped it could be battery issues.
Also when the phone heats up is it near the top beside the camera?
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Yes I would say but I don't know for sure
magonydavid said:
Yes I would say but I don't know for sure
Click to expand...
Click to collapse
Mine heats on same place, so i think its CPU/GPU there, as battery is lower than that, so its normal
nikola016 said:
Mine heats on same place, so i think its CPU/GPU there, as battery is lower than that, so its normal
Click to expand...
Click to collapse
Ohh but I don't know why my phones battery keep draining....
magonydavid said:
Ohh but I don't know why my phones battery keep draining....
Click to expand...
Click to collapse
Maybe you have some apps which keeps your device awake, try with another rom/kernel kombination (dont use 5.0 roms to test battery as battery is better on stock based roms)
nikola016 said:
Maybe you have some apps which keeps your device awake, try with another rom/kernel kombination (dont use 5.0 roms to test battery as battery is better on stock based roms)
Click to expand...
Click to collapse
99% of the time this is the case - a rogue app running, or one of its services, keeping the phone awake and running in the background.
OP, try this: reset the phone to factory settings, restart it and then just leave it like that for 30 minutes or so. Don't even enter your SIM PIN or anything. If the phone is still heating up, the unit is defective and requires service (it is not impossible that the battery is shorting out somewhere somehow).
robogo1982 said:
99% of the time this is the case - a rogue app running, or one of its services, keeping the phone awake and running in the background.
OP, try this: reset the phone to factory settings, restart it and then just leave it like that for 30 minutes or so. Don't even enter your SIM PIN or anything. If the phone is still heating up, the unit is defective and requires service (it is not impossible that the battery is shorting out somewhere somehow).
Click to expand...
Click to collapse
Under factory reset you mean I have to backup the original LG software or my lollipop rom is good?
No, just try resetting to factory defaults (obviously, back up everything important), you can do it either through the menu or the recovery.

Pixel 4xl stuck on 50% . Switches off randomly and has a battery symbol with a (?).

Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
SignumOne said:
Battery stuck on 50% won't change even when charge or discharge. Today it randomly shutdown in my pocket. and then had a battery symbol with a ?. The phone eventually turned on, I've tried turning off location, rebooting still having issues. Sometimes the battery saving mode stops working, i.e. it cannot be turned on. As I can see the problem concerns a large group of users and nobody knows what this problem is related to. Google is silent as usual. Is this a problem with the software or components ?! I am in a bad situation because I have no warranty for the device and I do not know where to send the phone in Poland because no one knows what is the cause of the problem. Help me please.
https://support.google.com/pixelphone/thread/25796722?hl=en
https://support.google.com/pixelphone/thread/22385581?hl=en
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there's already been a fix for this it's on the link you posted.
Martin Medley
2/11/20
I wanted to chime in and say I am also having this issue. It has to be related to latest update? Anyways, I tried the squeeze trick and HOLY **** it worked! Thanks for that! Went from showing 50% to 93%. I would like to see Google's response. This issue the last few days has had me frustrated...enough to pre-order for an S20 Ultra and getting $600 for this POS. I was also experiencing random shutdowns, etc. I am going to continue to monitor this and will update if anything changes.
also you can try to factory reset.
Cheers, Hope this helps
That "fix" doesn't actually work unfortunately
jalado said:
there's already been a fix for this it's on the link you posted.
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Click to collapse
This is the Pixel 4 thread
kappadappa said:
That "fix" doesn't actually work unfortunately
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do you just charge it up again when it shuts off at 50%? keep trying to drain the battery till it hits 0% just keep turning the phone on Everytime it shuts off. if you ever get to the point where it wont turn on anymore. charge the phone to 100% without turning the phone on. once it reaches to 100%, unplug the phone and turn it on. discharge the phone all the way to 0% and repeat the process at least 2 or 3 times. this will hopefully reset the battery stats. also clear the storage on the "device health services" app. battery stats are also kept in here
jalado said:
do you just charge it up....
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Actually I'm just setting up the warranty replacement handset that Google sent me. This is a hardware issue, not fixable with reboots or software. The new phone works great. Old one is still stuck saying 50%
I had the same issue and the repair was covered by Google, even though my phone is about 15 months old.

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