Mobile data issues? - Galaxy S 4 Q&A, Help & Troubleshooting

I had a Huawei Tribute 3 that i made run on Tracfone, then a while later i upgraded and got a Samsung Galaxy S4. Since the sim card is the same type, i just took it out of the Huawei and put it in the S4. Everything works fine on the S4 except there is no mobile data. Mobile data works good if it is in the Huawei, but not the S4. Any ideas? Any help will be appreciated. Kind of annoying not being able to send MMS messages. If it helps at all, if i take the battery out, it says "TracFone wireless" on the white sticker with the model number and stuff on it. Thanks!

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[Q] Bad Hardware Galaxy S4? No connection to carrier Need expert Help!!

Ok, a long story short is I got a black Rogers Galaxy S4 locally.
I put in my sim card and the bars showed up instantly, but no 3g/hspa etc... it also says for emergency calls only. It clearly is a rogers device with all of the rogers bloatware, it came with the box and accessories, imeis match...
I tried everything I could think of. I tried factory reset, hard reset, working sim, new working sim, battery pulls, apn settings manually... it is not making a lot of sense right now. Aside from something wrong on the hardware side... but the really weird part is it can see the sim.... the bars etc... I try connecting to rogers as the carrier, it says registered on network instantly BUT the ! triangle comes up and says it cannot connect to carrier (rogers) try again later.
So please XDA work your magic and help me out here... if physically possible.... because getting taking is one thing, but I cannot even warranty it currently.
Also, I asked rogers if there was any block on the imei (blacklisted, stolen etc). They said they see no problems with it or my account, sim works great in other devices fine.
Nothing?

[Q] ATT galaxy s4 radio call issues

Hi folks quick question just got the S4 and 3 sim cards later and 3 phones later the phone continues to suffer from dialing out issues it sits there saying dialing but nothing happens and it has all of its bars. took the sim and put it into a HTC One and LG Optimus Pro G and worked just fine no issues dialing or receiving calls but as soon as you put the sim back into the s4 the issues starts can't register on network, messages being delayed , folks going automatically to vmail call never comes through ATT says they have not had or heard of this issue has anyone here had this problem?? Thanks in advance everyone. Oh phone is stock rom att brand new not sure what to do.
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phonejunkie30 said:
Hi folks quick question just got the S4 and 3 sim cards later and 3 phones later the phone continues to suffer from dialing out issues it sits there saying dialing but nothing happens and it has all of its bars. took the sim and put it into a HTC One and LG Optimus Pro G and worked just fine no issues dialing or receiving calls but as soon as you put the sim back into the s4 the issues starts can't register on network, messages being delayed , folks going automatically to vmail call never comes through ATT says they have not had or heard of this issue has anyone here had this problem?? Thanks in advance everyone. Oh phone is stock rom att brand new not sure what to do.
Click to expand...
Click to collapse
I'm confused are you saying three separate s4's are doing this or by 3 phones do you mean the s4, one, and optimus?
Sent from my WICKED AT&T S4
rcklss1 said:
I'm confused are you saying three separate s4's are doing this or by 3 phones do you mean the s4, one, and optimus?
Sent from my WICKED AT&T S4
Click to expand...
Click to collapse
Okay 3 samsung s4's the original one , the refurb one they sent and the new one they sent out all have the same issue when you dial out it sits there saying dialing nothing happens.. if you take her sim out of the s4 and put in the HTC One it works no problem, put the sim in the LG OGP and it works just fine, put the sim in the LG Nexus 4 and works just fine also put her sim in nokia 920 and it worked just fine so my question is has anyone else seen these issues with the GS4 no dialing out, receiving text messages hours later, and constant phone not on registered network. And she had the s3 before this and had no problem and the store put 2 new sims in it.
phonejunkie30 said:
Okay 3 samsung s4's the original one , the refurb one they sent and the new one they sent out all have the same issue when you dial out it sits there saying dialing nothing happens.. if you take her sim out of the s4 and put in the HTC One it works no problem, put the sim in the LG OGP and it works just fine, put the sim in the LG Nexus 4 and works just fine also put her sim in nokia 920 and it worked just fine so my question is has anyone else seen these issues with the GS4 no dialing out, receiving text messages hours later, and constant phone not on registered network. And she had the s3 before this and had no problem and the store put 2 new sims in it.
Click to expand...
Click to collapse
Ok just checking.. I haven't seen anybody else with similar issues.. I would go to the at&t store and talk to the manager or call customer service and talk to a supervisor.. Tell them you want an exchange done in store so that you can test it out before leaving... Or you want a different device.. Whichever you would prefer but no matter what I would do it in store so you know it works when you leave
Sent from my WICKED AT&T S4

[Q] (Unlocked) AT&T Samsung Galaxy S4 SGH i337 gives MM#6 error for MetroPCS SIM Card

[Q] (Unlocked) AT&T Samsung Galaxy S4 SGH i337 gives MM#6 error for MetroPCS SIM Card
Hello everyone. I feel that I have a rather unique issue here.
My sister recently bought an AT&T GS4 from eBay to use here under a MetroPCS service. I took it to a local phone shop in order to have it unlocked. I am not a noob when it comes to rooting/unlocking/ROMing/etc. since I've done so and experimented with my Verizon HTC Rezound. Since I've nearly bricked my Rezound three times, I decided that I should leave it to someone more experienced.
I took it in, within 2hrs the guy had the phone unlocked for me. He put in a Simple Mobile SIM card, I called my own phone and it worked. I take it to Metro PCS to have my sisters current line transferred to a SIM card to use the GS4 with. The problem is that whenever the SIM card is put into the phone and turned on, it says Phone not allowed (MM#6). I then proceeded to look up the IMEI to see if its blacklisted. I checked online and it said that it was clean. I also went to a corporate AT&T store to have them check if it is indeed blacklisted and they said that it is clean. While at the store, I decided to look through the phone for anything unusual. After checking the Status of the phone, I find that the IMEI value is 0. I then hit the *#06# menu and get a popup which says IMEI 0/04. I let the Sales Rep know and ask him if that could be an issue and he said that whoever I took it to might have messed up with the root and that there's nothing they can do since I don't have service with them.
I thought that maybe the phone wasn't connecting to the network because it wasn't set on the GSM radio so I used the *#*#4636#*#* menu but yet nothing happens. I added the APN values for T-Mobile (works for MetroPCS) and still no luck. I even tried factory resetting the phone but whenever I add the SIM card, I keep getting the same popup. In the Service Menu (*#0011#>>Back>>Key Input: 1) UMTS Main Menu, I hit [2] Version Info >> [1] SW Version >> [1] Read IMEI >> and it says "IMEI NOT ACTIVE."
I started looking around the net to see if I can restore and/or repair the phone and I've seen YouTube videos of people unlocking the code by using the Service Menu. Currently, I'm looking around the XDA Forums to see if there is anything I can try out. I'd appreciate the help. I do not want to install any ROMs on my sister's phone unless I absolutely have to. If anything, at the moment I'm trying to flash back to stock. Does anybody know anything about this issue? Also, if I am posting in the wrong area, I apologize for the inconvenience.
You need to put the original imei back to your phone, because the guy unlock the phone for you he messed up with your phone 's imei that why after unlock the phone shows zero imei
Sent from my iPhone using Tapatalk
shock_and_awe said:
Hello everyone. I feel that I have a rather unique issue here.
My sister recently bought an AT&T GS4 from eBay to use here under a MetroPCS service. I took it to a local phone shop in order to have it unlocked. I am not a noob when it comes to rooting/unlocking/ROMing/etc. since I've done so and experimented with my Verizon HTC Rezound. Since I've nearly bricked my Rezound three times, I decided that I should leave it to someone more experienced.
I took it in, within 2hrs the guy had the phone unlocked for me. He put in a Simple Mobile SIM card, I called my own phone and it worked. I take it to Metro PCS to have my sisters current line transferred to a SIM card to use the GS4 with. The problem is that whenever the SIM card is put into the phone and turned on, it says Phone not allowed (MM#6). I then proceeded to look up the IMEI to see if its blacklisted. I checked online and it said that it was clean. I also went to a corporate AT&T store to have them check if it is indeed blacklisted and they said that it is clean. While at the store, I decided to look through the phone for anything unusual. After checking the Status of the phone, I find that the IMEI value is 0. I then hit the *#06# menu and get a popup which says IMEI 0/04. I let the Sales Rep know and ask him if that could be an issue and he said that whoever I took it to might have messed up with the root and that there's nothing they can do since I don't have service with them.
I thought that maybe the phone wasn't connecting to the network because it wasn't set on the GSM radio so I used the *#*#4636#*#* menu but yet nothing happens. I added the APN values for T-Mobile (works for MetroPCS) and still no luck. I even tried factory resetting the phone but whenever I add the SIM card, I keep getting the same popup. In the Service Menu (*#0011#>>Back>>Key Input: 1) UMTS Main Menu, I hit [2] Version Info >> [1] SW Version >> [1] Read IMEI >> and it says "IMEI NOT ACTIVE."
I started looking around the net to see if I can restore and/or repair the phone and I've seen YouTube videos of people unlocking the code by using the Service Menu. Currently, I'm looking around the XDA Forums to see if there is anything I can try out. I'd appreciate the help. I do not want to install any ROMs on my sister's phone unless I absolutely have to. If anything, at the moment I'm trying to flash back to stock. Does anybody know anything about this issue? Also, if I am posting in the wrong area, I apologize for the inconvenience.
Click to expand...
Click to collapse
You're not alone on this one. I bought an AT&T S3 and having the exact same issue as you are. Here's my story...LOL. I met with a gentleman at the local AT&T store. We checked the IMEI, verified it was in good standing. Since he's the original owner, I purchased the phone from him. I use my MetroPCS SIM, and I get the same "MM#6" code you described. I'm very familiar with using AT&T phones on MetroPCS. I have transferred two NOTE 2s and an S4 to Metro accounts with no issues at all. BTW...the IMEI is still in good standing & when I insert a MetroPCS SIM, the IME still shows in the AT&T S3.
My Phone specs: Samsung Galaxy S3
Carrier: AT&T
Version: Android 4.3
What I've tried:
Downgrade to 4.1.1 (Unfortunatley, bootloader can not be downgraded)
There's two things I can think of...The Android version has something to do with it. Or...I've found out that my S3 was used overseas. And since your phone was from Ebay, theres no telling how the phone was used.
My next step is to purchase a clean SIM card from MetroPCS and have transferred to my account. I'll keep you posted on my findings. For now, I'd go to AT&T store and use their SIM and see if your IMEI comes back. Or downgrade the phone if possible and start from the bottom and work your way up.
---------- Post added at 02:43 PM ---------- Previous post was at 02:02 PM ----------
shock_and_awe said:
Hello everyone. I feel that I have a rather unique issue here.
My sister recently bought an AT&T GS4 from eBay to use here under a MetroPCS service. I took it to a local phone shop in order to have it unlocked. I am not a noob when it comes to rooting/unlocking/ROMing/etc. since I've done so and experimented with my Verizon HTC Rezound. Since I've nearly bricked my Rezound three times, I decided that I should leave it to someone more experienced.
I took it in, within 2hrs the guy had the phone unlocked for me. He put in a Simple Mobile SIM card, I called my own phone and it worked. I take it to Metro PCS to have my sisters current line transferred to a SIM card to use the GS4 with. The problem is that whenever the SIM card is put into the phone and turned on, it says Phone not allowed (MM#6). I then proceeded to look up the IMEI to see if its blacklisted. I checked online and it said that it was clean. I also went to a corporate AT&T store to have them check if it is indeed blacklisted and they said that it is clean. While at the store, I decided to look through the phone for anything unusual. After checking the Status of the phone, I find that the IMEI value is 0. I then hit the *#06# menu and get a popup which says IMEI 0/04. I let the Sales Rep know and ask him if that could be an issue and he said that whoever I took it to might have messed up with the root and that there's nothing they can do since I don't have service with them.
I thought that maybe the phone wasn't connecting to the network because it wasn't set on the GSM radio so I used the *#*#4636#*#* menu but yet nothing happens. I added the APN values for T-Mobile (works for MetroPCS) and still no luck. I even tried factory resetting the phone but whenever I add the SIM card, I keep getting the same popup. In the Service Menu (*#0011#>>Back>>Key Input: 1) UMTS Main Menu, I hit [2] Version Info >> [1] SW Version >> [1] Read IMEI >> and it says "IMEI NOT ACTIVE."
I started looking around the net to see if I can restore and/or repair the phone and I've seen YouTube videos of people unlocking the code by using the Service Menu. Currently, I'm looking around the XDA Forums to see if there is anything I can try out. I'd appreciate the help. I do not want to install any ROMs on my sister's phone unless I absolutely have to. If anything, at the moment I'm trying to flash back to stock. Does anybody know anything about this issue? Also, if I am posting in the wrong area, I apologize for the inconvenience.
Click to expand...
Click to collapse
Heres my update. MetroPCS SIM card is "married" to each IMEI/PHONE. My phone in question (the ATT S3) was not correctly associated with my account. I called MetroPCS customer service (1-888-8METRO8) gave them the ATT S3 IMEI and the SIM number. within 10 minutes, the ATT S3 was up and running. I hope it helps.
Please provide feedback.
I had a similar issue with MM#6
I called MetroPCS - informed them I was receiving MM#6 error and asked them to 'activate' my phone.
Gave them my IMEI and within a few minutes, I was golden!
WORKED
Thank you for your update worked perfect...:d:d:d
clenceo said:
you're not alone on this one. I bought an at&t s3 and having the exact same issue as you are. Here's my story...lol. I met with a gentleman at the local at&t store. We checked the imei, verified it was in good standing. Since he's the original owner, i purchased the phone from him. I use my metropcs sim, and i get the same "mm#6" code you described. I'm very familiar with using at&t phones on metropcs. I have transferred two note 2s and an s4 to metro accounts with no issues at all. Btw...the imei is still in good standing & when i insert a metropcs sim, the ime still shows in the at&t s3.
My phone specs: Samsung galaxy s3
carrier: At&t
version: Android 4.3
what i've tried:
Downgrade to 4.1.1 (unfortunatley, bootloader can not be downgraded)
there's two things i can think of...the android version has something to do with it. Or...i've found out that my s3 was used overseas. And since your phone was from ebay, theres no telling how the phone was used.
My next step is to purchase a clean sim card from metropcs and have transferred to my account. I'll keep you posted on my findings. For now, i'd go to at&t store and use their sim and see if your imei comes back. Or downgrade the phone if possible and start from the bottom and work your way up.
---------- post added at 02:43 pm ---------- previous post was at 02:02 pm ----------
heres my update. Metropcs sim card is "married" to each imei/phone. My phone in question (the att s3) was not correctly associated with my account. I called metropcs customer service (1-888-8metro8) gave them the att s3 imei and the sim number. Within 10 minutes, the att s3 was up and running. I hope it helps.
Please provide feedback.
Click to expand...
Click to collapse

verizon samsung galaxy s5 voicemail icon not showing, using t-mobile network

Help please. I bought I verizon samsung galaxy s5 thinking that I could easily use it on t-mobiles network, obivously this is not the case. After much time and combing these forums i have been able to get everything to work except i don't get a voicemail notification anymore (i had previously called t-mobile and they had put in a ticket for it, it was working til last night). Does anyone know how to fix this? my phone is not rooted.
Thanks

Unlocking Note 3 in Canada, Switching from Verizon Network to Fido.

Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed
Atomizer24 said:
Hello XDA, I have been trying to find the best phone for the money and I finally found it!
I have the following:
Galaxy Note 3 Model number: SM-N900V
Baseband version: N900VVRUEOB6
I know how to get my IMEI and other information if needed.
I have a fido account that I want to use with this phone, I checked network compatibility between the phone's specs:
(searched phone on gsmarena)
and I compared it to Fido's network specs:
(searched Unlocking on Fido's website)
It seems the networks are compatible, which is great. The error I get when I attempt to use the phone is this:
"SIM card is not from Verizon" notification pops up,
I'm really trying not to waste people's time helping me with this, but this is my first time with this device and I could really use help making sure this is unlocked. I bought the phone here:
(amazon . ca website searched note 3, went to cellcow seller got phone for 230$ advertised as "unlocked")
They claimed the phone was unlocked....
The calling function and texting works fine with my Fido SIM
I cannot use any data from the Fido SIM.
I've emailed the seller, and I'm trying to speak with them to get it working, I checked another forum which said to enter a string of digits into the dialer to unlock the phone, which didn't work. What do you suggest I do to try and get the data functioning properly on the phone?
unfortunately I'm a new user and cannot upload photos or put urls or anything but I can answer as many questions as needed
Click to expand...
Click to collapse
http://www.fido.ca/consumer/content/configure-unlocked-device-guide
Verizon phones are SIM unlocked
Read down about setting the APN
I am surprised fido couldn't tell you this
Sent from my Note 3 via Tapatalk
Thanks a lot! Worked perfectly, I just followed their instructions on that page
Atomizer24 said:
Thanks a lot! Worked perfectly, I just followed their instructions on that page
Click to expand...
Click to collapse
Perfect!
Sent from my Note 3 via Tapatalk

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