[Q] ATT galaxy s4 radio call issues - AT&T Samsung Galaxy S 4 Q&A, Help & Troubleshootin

Hi folks quick question just got the S4 and 3 sim cards later and 3 phones later the phone continues to suffer from dialing out issues it sits there saying dialing but nothing happens and it has all of its bars. took the sim and put it into a HTC One and LG Optimus Pro G and worked just fine no issues dialing or receiving calls but as soon as you put the sim back into the s4 the issues starts can't register on network, messages being delayed , folks going automatically to vmail call never comes through ATT says they have not had or heard of this issue has anyone here had this problem?? Thanks in advance everyone. Oh phone is stock rom att brand new not sure what to do.

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phonejunkie30 said:
Hi folks quick question just got the S4 and 3 sim cards later and 3 phones later the phone continues to suffer from dialing out issues it sits there saying dialing but nothing happens and it has all of its bars. took the sim and put it into a HTC One and LG Optimus Pro G and worked just fine no issues dialing or receiving calls but as soon as you put the sim back into the s4 the issues starts can't register on network, messages being delayed , folks going automatically to vmail call never comes through ATT says they have not had or heard of this issue has anyone here had this problem?? Thanks in advance everyone. Oh phone is stock rom att brand new not sure what to do.
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I'm confused are you saying three separate s4's are doing this or by 3 phones do you mean the s4, one, and optimus?
Sent from my WICKED AT&T S4

rcklss1 said:
I'm confused are you saying three separate s4's are doing this or by 3 phones do you mean the s4, one, and optimus?
Sent from my WICKED AT&T S4
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Okay 3 samsung s4's the original one , the refurb one they sent and the new one they sent out all have the same issue when you dial out it sits there saying dialing nothing happens.. if you take her sim out of the s4 and put in the HTC One it works no problem, put the sim in the LG OGP and it works just fine, put the sim in the LG Nexus 4 and works just fine also put her sim in nokia 920 and it worked just fine so my question is has anyone else seen these issues with the GS4 no dialing out, receiving text messages hours later, and constant phone not on registered network. And she had the s3 before this and had no problem and the store put 2 new sims in it.

phonejunkie30 said:
Okay 3 samsung s4's the original one , the refurb one they sent and the new one they sent out all have the same issue when you dial out it sits there saying dialing nothing happens.. if you take her sim out of the s4 and put in the HTC One it works no problem, put the sim in the LG OGP and it works just fine, put the sim in the LG Nexus 4 and works just fine also put her sim in nokia 920 and it worked just fine so my question is has anyone else seen these issues with the GS4 no dialing out, receiving text messages hours later, and constant phone not on registered network. And she had the s3 before this and had no problem and the store put 2 new sims in it.
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Ok just checking.. I haven't seen anybody else with similar issues.. I would go to the at&t store and talk to the manager or call customer service and talk to a supervisor.. Tell them you want an exchange done in store so that you can test it out before leaving... Or you want a different device.. Whichever you would prefer but no matter what I would do it in store so you know it works when you leave
Sent from my WICKED AT&T S4

Related

Cannot receive calls

I have had my Rogers HTC dream for a while and it works great, I am unlocked using it on ATT network here in the US. I have no problems except recently I have noticed because some of my friends tell me that they cannot reach me.
My phone is on all the time and I can get calls most of the time however sometimes I do not receive the call, and the thing about this is that the phone doesnt tell me I even missed it.
Basically I have no idea anyone has called me except when my friend would let me know that they called me and I did not answer. they say that the phone rings for a long time and it does not go to voicemail, but I think that is a different issue as I have not set up my voicemail yet...
but the main problem is that I would get a call and I have no idea I even got that call. As the phone doesn't even notify me that I had someone calling me in the first place.
I have tried a few custom roms and changed to different ones in hopes that might resolve the problem. but it has not.
help thanks
AT&T 3G ?
I noticed your thread, and wondered if there were any other issues with using a EU version phone on US carriers ? I'm thinking of buying a EU phone (rogers, i believe) off ebay so I can enjoy the speedierness of 3g.
Is dropped incoming calls the only problem you've expereienced ?
How/where did you buy yours, and have you had any trouble with buying from overseas if you did ?
Thanks !
(sorry, i didn't really help at all)
only problem i experience is the missing calls... I got mine from someone on ebay who was in canada, I believe it is a rogers canada phone... could it be the rom??, I am currently running the HTC ADP 1.6 DRC83 ROM.

Omnia 7 Call Ended Error

I bought a used phone from internet website, its worked great and it was locked on T-mobile UK. I got it unlocked from fastgsm and used my tesco sim with the phone.
The phone worked great for couple of days and on the third day it worked upto 11am (that is when i made the last call on the phone) and after that i am getting 00:00 Ended every time i press call even to voice mail.
it does not call anyone no texts either and when someone calls me it says the phone is switched off.
Steps i have taken to fix the issue:
I have swapped different sim cards.
i reset my phone through settings and diagnosis code.
I have updated the firmware to the 7740
I have installed a new unbranded UK retail firmware. its still running this firmware.
I have checked if the imei is blocked or stolen or something on a few websites nothing came up.
I have searched XDA to see if someone else has this problem and there are quite a few people here with the same problem but no solution.
I need help i have no idea what to do next
everything else on the phone works great no problems wlan connection keeps it connected and all the other features are fine its just the phone calls and text msgs which i cannot send or receive.
i have tested my sim on other phone it seems to be fine.
Please help i am not sure what to do next.
thank you and regards
Call Samsung support.
I've got a very similar problem - I can access the internet with my SIM but I can't make a call or send a text.
Omnia 7 - originally on orange but unlocked.
Any help appreciated.
ok then xda cant help me with this problem lets see if samsung support can do something about it. i have called them and i am taking the phone to their service center.
wish me luck i will report back if there is any news for other people with similar problem.
I have the same problem. Ive done almost all the steps as you have. Im beginning to think that its a hardware related problem. Maybe the sim-reader.. Well, i bought another phone but I hope to fix it anyway. I'll be back to check your progress in the matter.. gl
I can also contribute that I did the unlock via fastgsm.. (without any errors) And that may be the cause. But 1 thing is different though, I could never make any calls at all. You said that u were making calls.. I had a very long email conversation with fastgsm that ended with him not responding to me at all. But that was some time ago and I deleted the emails.. Not that I think it would help. Now I use the phone as a surfing pad (wifi/data ok) its sad really... lol
That's a terrible problem, I feel for you guys.
Definitely get it contact with your provider or SAMSUNG to get a replacement.
I can't think of any settings which you could change other than the obvious ones.

AT&T Troubleshoot

Up until a couple days ago I had a Samsung Jack, for those of you who don't know what it is; it is a blackberryish Windows Mobile device. My Samsung Jack would sometimes not send/receive text messages unless I restarted the phone. Upon doing so I would get a flood of texts. Even when I sent them and the other person did not receive them, it would fail to notify me that my text messages did not get sent.
I recently got a Samsung Galaxy S2 Skyrockey off Craigslist. At first, pictures wouldn't send. Then I stopped being able to receive calls. Now I can't send text messages or use data EVEN WITH WIFI ON. I thought it had to be reported stolen and disabled. However, I can still make calls and if I put my sim card back into my Samsung Jack it will not send texts either. Thoughts?
Don't know but maybe a bad sim card.
Sent from my Iced out Sensation using SENSEaY XE40 3.0.0
john21511 said:
Don't know but maybe a bad sim card.
Sent from my Iced out Sensation using SENSEaY XE40 3.0.0
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Yup that's what it was, never knew sim cards to really go bad lol I had my last one for like 6 years.
ATT troubleshooting.
Check with ATT tech support with your account, if they send you free messages or not. most probably SIM issue , but i saw sometime account pending or using non smartphone sim on smartphone can cause this.

Galaxy Note UK T-Mobile SMS issue - help

Hi UK Note users with T-mobile,
I don't know whether you also have the same problem: the note can receive SMS but cannot send SMS when it is in T-mobile orange signal, I wil have to manually change it back to t-mobile before SMS can be sent. Could please somebody offer a solution for this isssue/bug? Thanks in advance.
Mine has been fine on several stock roms. My phone came sim free. Is yours locked and are you using stock radio etc?
Sent from my GT-N7000 using xda premium
I have a similar problem. SMS says its sent but there is a spinning circle next to the message. The recipient gets some messages but others turn up later. Having read the T-Mobile help pages, I think you have to turn on data roaming. This is what I am going to turn today. But remember to turn it off if you go abroad.
claptnei said:
I have a similar problem. SMS says its sent but there is a spinning circle next to the message. The recipient gets some messages but others turn up later. Having read the T-Mobile help pages, I think you have to turn on data roaming. This is what I am going to turn today. But remember to turn it off if you go abroad.
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Thanks for your reply. The phone is originally from O2 monthly tariff (unlocked). I simply use my t-mobile SIM card. The current Android version is 2.3.6, firmware version is 2.6.35.7-N7000xxkka, it is rooted. I am using handcent SMS app but the stock SMS app has the same problem. The data roaming is ON already.
Thanks for your reply, it is with official rom, rooted. Problem still exist.
Still doing the same thing, says sent but icon spinning when connected to T-Mobile Orange. It re sends later once its back on the T-Mobile only signal. so the person gets 2 sms messages :-(
Don't want to step too far out of my knowledge here but not had a problem at all on the sim free version, but worth installing the Carphone Warehouse rom from development?
Sent from my GT-N7000 using xda premium
No problems here.
This will sound stupid but try outting in another network sim. Booting up and installing the seyting from that network. Then outting your tmob sim back in and reinstalling the settings.
Works to solve quite a few probs on samsung ohones
Sent from my GT-N7000 using xda premium
I'm on T-Mobile here and not noticed any issues as it switches between it and Orange. I use Go SMS, everything works fine for me, but round here the T-Mobile signal is generally pretty good.
Sent from my Galaxy Note via Tapatalk.
biscuitlad said:
I'm on T-Mobile here and not noticed any issues as it switches between it and Orange. I use Go SMS, everything works fine for me, but round here the T-Mobile signal is generally pretty good.
Sent from my Galaxy Note via Tapatalk.
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Me too I'm on T-Mobile and mostly use T-Mobile-Orange Signal as we have orange transmitters in place at work.
Never had an issue at all..
I too use Go SMS though...
Try that maybe.
Have you tried to re-set your SMSC? (SMS Message Center)
Couldn't find anymore the thread on XDA explaining it, but found this link : http://blog.empirion.co.uk/android/setting-the-smsc-sms-message-centre-in-android-ics/
Give it a try
Have you tried t-mobile page for sending settings to your phone?
http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS
Worked for me on another phone where i needed internet settings.
On the note i have used many ICS roms recently and never had issue with sending sms.
I think mine is fixed, following the advice above, I swapped out my sim for a Vodafone one, then after it booted, switched off and put my T-Mobile sim back in, now sending once only.
Solved!
claptnei said:
I think mine is fixed, following the advice above, I swapped out my sim for a Vodafone one, then after it booted, switched off and put my T-Mobile sim back in, now sending once only.
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Its Smspopup causing the problem for me. Disabled and all is well.
Mine is an O2 contract Note that came unlocked and unbranded. I'm almost constantly on T-Mobile-Orange (much to my annoyance) but I never have any issues sending SMS. I currently use Chomp SMS but I've also used stock and GoSMS with the same success. Is your SIM card particularly old? That's the only thing I can think might be the problem unless there's some weird fault with your phone but it seems unlikely. The only other thing is that perhaps there's a fact with the Orange transmitter in your area. Does the problem occur elsewhere?
leoni1980 said:
Mine is an O2 contract Note that came unlocked and unbranded. I'm almost constantly on T-Mobile-Orange (much to my annoyance) but I never have any issues sending SMS. I currently use Chomp SMS but I've also used stock and GoSMS with the same success. Is your SIM card particularly old? That's the only thing I can think might be the problem unless there's some weird fault with your phone but it seems unlikely. The only other thing is that perhaps there's a fact with the Orange transmitter in your area. Does the problem occur elsewhere?
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It is possible that the problem is caused by the 'old sim card'. The sim card is originally a 3 UK PAYG one and I just port the number. I shall discuss this issue with T-mobile and to see if they can issue me a new SIM card.

[Q] S4 Not Getting Service

So i purchased a sprint s4 off somebody of craigslist. I asked if the imei was clean and they said yes. They seem like an honest person so i didnt bother to check the imei until i was on the way home. Turns out the fing **** was lying and no i am stuck with this phone. So i found this post on how someone with a similar situation got it to work on domestic carriers that are GSM. I tryed it and it was working flawlessly i was very happy. So i took out the sim card i was using to test and put it back in my normal phone LG G2 and the next day when i put the sim in the S4 again it stopped working. I did not change anything and it is just not working. I will link the post i followed hopfully someone could help me out.
Some info
SIM Card carrier - simple mobile
post link - http://forum.xda-developers.com/showthread.php?t=2530610
when it was working it was picking up HSPA signal giving me 5mb down
I simply turned off the phone and changed nothing
If you need anymore info please let me know
Thanks in advanced for anyone that helps
PS i would ask directly on the post but i just opened a xda dev account so i cant
reyescornelio95 said:
So i purchased a sprint s4 off somebody of craigslist. I asked if the imei was clean and they said yes. They seem like an honest person so i didnt bother to check the imei until i was on the way home. Turns out the fing **** was lying and no i am stuck with this phone. So i found this post on how someone with a similar situation got it to work on domestic carriers that are GSM. I tryed it and it was working flawlessly i was very happy. So i took out the sim card i was using to test and put it back in my normal phone LG G2 and the next day when i put the sim in the S4 again it stopped working. I did not change anything and it is just not working. I will link the post i followed hopfully someone could help me out.
Some info
SIM Card carrier - simple mobile
post link - http://forum.xda-developers.com/showthread.php?t=2530610
when it was working it was picking up HSPA signal giving me 5mb down
I simply turned off the phone and changed nothing
If you need anymore info please let me know
Thanks in advanced for anyone that helps
PS i would ask directly on the post but i just opened a xda dev account so i cant
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What does it say in your settings under about phone and status? I can help I just need a little more info...

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