"Last used" not updating in play store or setup wizard - Nexus 6P Q&A, Help & Troubleshooting

I recently noticed that when I switched back to stock updates from the Android N beta, my "Last used" when I was going through the phones set up process was VERY old. It said my 6P was "last used" 72 days ago, and none of my apps and WiFi passwords I have added since them appear to be showing up after the restore. I checked the Google Play Store settings on the desktop and found the list of "My Devices", and I noticed that my 6P's "Last Used" column is blank. Completely blank. It says "Registered On August 19, 2016", so that part makes sense, but it does not appear to be updating the "Last Used" data.
I have ensured that my account sync is enabled, as well as the "Automatic restore" and "Back up my data" found in the "Backup & Reset" options of the settings.
I also am on stock updates (the August security patch currently), locked bootloader, no root, completely stock.
I also created a new Google account to test this, installed just 2 apps, waited about an hour, then factory reset and logged back in with that new account, and it never prompted me to restore previously installed apps. The "Last Used" column for that account is also blank. It's not clear on what intervals the automatic backup happens, and under what conditions (not used for a long time, WiFi, etc.), so it's possible I didn't test it long enough.
Could this be a device issue? It really seems like software, but I have seen stranger things.

I've seen that too. I got my replacement 6P a couple days ago. Set it all up then decided to unlock my bootloader. I did that, then when I set up my phone again, the 6P that I literally just set up wasn't on the list of devices to restore my account. I don't get it.
Sent from my Nexus 6P using Tapatalk

Related

How do google backups work with two phones on the same acct?

I have two phones using the same primary account. I have disabled the backup data to google option, because I don't want my app settings on both phones to be identical. Does anyone know if this backup feature is smart enough to keep the data from different phones separate? Or will my settings be overwritten with settings from the other phone for apps that back up to google?
I have the same account on 3 phones... MT4G, MT3G-Slide (backup phone) and a SamSux Behold 2 that I loaded with games and pulled the Dialer.apk and SMS/MMS.apk out so my 8yr old could have it (she calls it her "Android Touch because iPods suck") and Google backup only restores what was on each particular phone.
Example : I swapped out the ROMs on my MT3G-S today and when I logged into Google it only re-downloaded the apps that were on that phone before I wiped and installed new ROM, it did NOT include any of the apps or games I have on just the MT4G or just on the BH2.
EDIT : if you go to https://market.android.com/ after logging in with your account you will see "My Market Account" click that and on the left you'll see a tab labeled "Settings". when you click that you will see every android phone you have used that gmail account for.
I thought (possibly incorrectly) that "Back up data with my Google Account" only took effect when replacing your phone. For that reason I have it turned off on my 3 devices, but maybe I am being too cautious?

Something weird happend with my phone...

While on vacation this past weekend, my phone decided to go ahead and crap out on me..
I laid down for a nap, without plugging the phone in (15% battery left at the time) set the alarm for an hour, woke up 4 hours later. phone died either before the alarm could go off or when it was about to go off.
I plug in the phone for a half hour or so...
After a reboot due to a drained battery I got the new phone "Touch here" screen accompanied by a bunch of Force Close messages for just about every app that launches at start up: Launcher Pro, Weather Channel, Handcent, etc...
WTF?! random. I reboot, remove battery, reboot, reboot again: end up having to do a factory wipe. Wipe is a success, all of my contacts, calender info, email is synced, but none of my apps, games or bookmarks.
When I switched from TMO to Verizon I was pleasantly surprised to see all of my games and apps (free from market) were automatically downloaded and installed to my new phone by the time I got home.
Is this a Google feature? If so, how do I see if it's enabled/working properly.
If this is NOT a Google feature, what is it? How did my Droid X know what apps I had installed on my prior phone, where is this list remotely stored?
What exactly does "Backup Assistant" in "settings" back up? "Backed up = 17" that value has been the same since I did the wipe. What are those 17 items.
Any help is greatly appreciated!
derrrface said:
While on vacation this past weekend, my phone decided to go ahead and crap out on me..
I laid down for a nap, without plugging the phone in (15% battery left at the time) set the alarm for an hour, woke up 4 hours later. phone died either before the alarm could go off or when it was about to go off.
I plug in the phone for a half hour or so...
After a reboot due to a drained battery I got the new phone "Touch here" screen accompanied by a bunch of Force Close messages for just about every app that launches at start up: Launcher Pro, Weather Channel, Handcent, etc...
WTF?! random. I reboot, remove battery, reboot, reboot again: end up having to do a factory wipe. Wipe is a success, all of my contacts, calender info, email is synced, but none of my apps, games or bookmarks.
When I switched from TMO to Verizon I was pleasantly surprised to see all of my games and apps (free from market) were automatically downloaded and installed to my new phone by the time I got home.
Is this a Google feature? If so, how do I see if it's enabled/working properly.
If this is NOT a Google feature, what is it? How did my Droid X know what apps I had installed on my prior phone, where is this list remotely stored?
What exactly does "Backup Assistant" in "settings" back up? "Backed up = 17" that value has been the same since I did the wipe. What are those 17 items.
Any help is greatly appreciated!
Click to expand...
Click to collapse
The reason that your apps synced to your VZW phone is that information is stored as a part of your google account (gmail) so when you synced it to another phone, it pulled the information down for your account. You can disable this in that particular account's settings (backup my data to google...). The data is stored on Google's servers...
As far as backup assistant... This just backs up contact info that you explicitly saved to the phone, not to any google account. So if you manually entered numbers into the phone, but they are not associated with any google account you have synced to the phone, VZW's backup assistant will back these up.
I recommend relying more on Google...but it is merely a personal preference.
SysAdmin-X said:
The reason that your apps synced to your VZW phone is that information is stored as a part of your google account (gmail) so when you synced it to another phone, it pulled the information down for your account. You can disable this in that particular account's settings (backup my data to google...). The data is stored on Google's servers...
Click to expand...
Click to collapse
I do have "Back up my data" enabled under "Privacy Settings" as I always enable such settings after a wipe. What I would like to determine is *IF* that list of my apps, bookmarks & data data is indeed on Google's server and IS being updated.
Is there a way to view this list? Or at least confirm the last time it has been updated?
As far as backup assistant... This just backs up contact info that you explicitly saved to the phone, not to any google account. So if you manually entered numbers into the phone, but they are not associated with any google account you have synced to the phone, VZW's backup assistant will back these up.
I recommend relying more on Google...but it is merely a personal preference.
Click to expand...
Click to collapse

[Q] Apps Autoupdate Stopped Updating

Stock, non-rooted GN3. Verizon. Stock launcher. 4.4.2.
I've noticed in the last week or so, possibly more, that even though I have "Auto-update Apps on WiFi only" enabled, as I have since getting the phone last fall, it no longer Auto-updates at all.
I can open the Play Store, go to 'My Apps' and there is a list of Apps there waiting to be updated.
The only change I've made, which was made at least a month ago, and which I'm fairly sure predates this behavior, was to stop Google Search from autoupdating by unchecking the appropriate box. (It created some problems with my Bluetooth devices, taking over response away from S-Voice which I preferred, and some other issues).
My WiFi connection is solid.
I've turned off (through the usual methods) a small number of apps (Audible, Caller Name ID, Group Play, Isis Mobile Wallet, NFL Mobile, S Health, Slacker, Voice Mail).
Any idea what is causing this behavior, and how I can fix it?
(As a secondary item, it seems I can no longer access the option to enable or disable auto-update for an individual app - has this been moved or changed? I go to the App in the play store, and nothing happens when I hit the menu button at the bottom left, which is where I thought I remembered accessing that option before.)
Well, I found the answer at Android Central. Went to Google Play Store in Applications in settings, and cleared Cache and Data. Restarted the Play Store App, and everything returned to normal.
Not sure what happened to the Play Store App itself, but something had gone awry there, and the data/cache clear reset it.
Mystery solved.

[Q] Galaxy Note 4 will only update with some account.

Hello
I have just purchased two new galaxy note 4 phones.
I logged in with two different accounts that never had a android phone associated with them before on each phone.
On one phone, after going through initial setup of the phone and entering Google account information it started downloading updates for various software from Google play strait away.
On the the second phone after initial phone setup and logging into Google account, Google play did not update any thing, and when going into "My Apps" in Google play, instead of giving a list of apps that need to be updated, all it showed was "get apps" and "get games".
So, I reset the phone and logged into Google account using the account from the first phone and it started downloading updates strait away.
Further investigation....
I reset the phone many times and every time at initial setup I logged in using different account (some brand new I just created) and found that some accounts stated updating various apps on the phone and some didn't.
This has brought me to the assumption that this is an account problem.
The accounts that would not update the phone all had the same issue, in Google play > My apps it just shows "get apps" and get games".
I went on to removing the bad accounts from "accounts" without a reset of the phone and logged it with a good account (that previously downloaded the updates) and download of updates started automatically.
My question is how do I get those accounts that will not update the phone to update the phone correctly?
I have tested this on both phones with the same results.
I hope I explained the problem properly.
Please advise.
Best regards
Yishai

Skipped copy from old phone on setup, now can't get it any more

Hi!
I had lots of trouble with my S7edge and did lots of flashing and resetting. At some point on 6.0.1 after factory reset I went quickly through the initial screens and was very surprised to get at some point a long list of accounts offered that I could transfer to this phone (they are not showing in my Google account now, it was Yahoo and such things). Those accounts were from an older Galaxy on the same account. I skipped that and wanted to use it later.
Now I updated to 8.0.0 and even on inital setup such a screen or offer never showed.
Any idea where I could find this? The strange thing is that I had Google cloud copies disabled wherever I could but assumed to have surely missed to deactivate sometime somewhere. Since the phone was totally wiped multiple times this data can only have come from the one Google account I used. But if I go to e.g. restore contacts it is empty as expected.
Where did Google/the phone find this rather exhaustive list of accounts from my other phone?
Google backups can only be restored on setup. So you have to factory reset to get those options again.
Sent from my SM-G960F using Tapatalk
Oh wow - another fail there. The thing is I did not notice that option on the last reset after installing an Oreo system. Any reason why it wasn't offered? I think I removed the google account before upgrade and did the initial setup with signing up so as to not run into more trouble with FRP. So I guess not signing in with a google account in the setup screens - but hitting skip - will cancel any chance of restoring?
Molvol said:
Oh wow - another fail there. The thing is I did not notice that option on the last reset after installing an Oreo system. Any reason why it wasn't offered? I think I removed the google account before upgrade and did the initial setup with signing up so as to not run into more trouble with FRP. So I guess not signing in with a google account in the setup screens - but hitting skip - will cancel any chance of restoring?
Click to expand...
Click to collapse
If you factory reset again, since there's no Google account on the phone if I understand you correctly, it will ask you again on setup. Don't you have other backups?
Sent from my SM-G960F using Tapatalk
It's not about backups, I just wondered why it offered me restore in the first place despite me thinking all cloud backup was disabled. But then when I actually wanted to try and see what is backed up I can't without resetting the phone again. And I'm even doubtful it will ask again as it did not ask after the last ROM upgrade.

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