Battery Issue - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi! I am asking for my friend regarding this weird battery problem he is facing.
His Note 4 (SM-N910G) could be like 70+% then out of the blue, it just black out and didn't even bother shut down properly. Then plugging in back the charger, the phone says his phone is currently 0% already on the bootloader charging screen.
Then he could not turn on his phone immediately or else it will black out again when turning on. He have to wait for the charger to charge the battery awhile before switching it on.
He already tried a new battery and the same thing happens.

Related

Charging Issue

Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
somethings not right, it must be something to do with me messing about with CHTEditor
out of the blue my lock screen had gone, and it says i have a voice mail waiting when i dont. haha
Hard reset i think
update...
hard reset not worked...uhoh
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Wizzkid007 said:
Same problem here
I was in a phone call an al of a sudden everything just went black and rebooted. Turns out the phone stopped charging and flasing green and red. Battery ran out of power and the phone shut down. After the reboot the phone charged normally again
Another situation:
Phone started acting up again and endend in a reboot. Battery was empty and i made a phone call on the charger. during the phonecall the same problem happend again, but the battery was at 9%. I intended to unplug the charger and plug it back in, but after the unplug the battery jumped to 0% and shut down.
So, i think the battery is acting up. Having to charge the thing every damn day is finally taking it's toll.
Click to expand...
Click to collapse
The phone seems to charge ok when switched off, i will leave it as it is till im home from work and wil have a tamper with it.
phone is now charging ok, just need to get rid of this voicemail notification now.
hmm and everything back to normal. must be its time of the month
djchubbs said:
Has anyone ever had an issue where by their battery life is at say 59% and when i plug it in to charge rather than the blue charging icon appearing it just showing the battery being 100% and the LED doing successive double flashing as opposed to a static LED like i should be if it was charging?
I've not installed anything, flashed a new rom etc, was fine yesterday.
All i did was have a little play with CHTEditor.
Click to expand...
Click to collapse
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
bRkiX said:
tis happens to mine (not allways) hd2 when using non htc battery.
do you have original batt?
Click to expand...
Click to collapse
yep, using the original battery, it seems to be ok now, charging as it should.
ahh well. cheers for the reply
one last this, how the hell to i get the lock screen back, i think im being dim.
edit
sorted
I have a program BsB Tweaks that has a setting for the lockscreen. Try that.
My phone is also charging fine when turned off, also it functions fine at the moment. i think it has something to do with overloading the device when the battery is low. Based on that its not possible to turn on any phone when the battery is in attached but the power is, i think everything is drained from the battery while charging it and that when overloading the battery just doesn't pull it anymore.
i don't have a alternative battery, mine is original.
What are the symtoms when the battery is at the end of it's life? does it do this, or is it supposed to give a warning or something?
edit: i am unable to find a manual page describing the different modes the LED could be blinking. I'm curious what is says about the red and green blinking mode. Does such a page exist?

[Q] battery problem, red led light is blinking, bought new battery, no bettering

Hi guys!
I know, that there are some threads about the topic, but i think, here it is a bit different...i´ll describe:
Everything was OK with my withe G1, since I forgot to recharge the battery, and the G1 switched off. I wanted to recharge it, but - you know- the red led light blinked...i read different threads etc, and then I decided, to buy a new battery. The new battery arrived yesterday, and I put it in my G1, tried to switch it on, and it worked. I was quite happy! I taped it on the charging unit, and the first problem: the battery display didnt moved, it remained at 23%, also after a few hours at the charging unit. I knew the problem, because it was the same with my old battery, but it doesnt interest me, because the battery recharged, only the battery indicator showed that not. I thought OK, dont thinked about it, and waited. Today: I took my G1, yes, battery display at 23%, no problem. I switched it off and after a few hours I wanted to switch it on. Second problem - F**K! The red led light blinked...and now, the battery doesnt recharge at all. The G1 works now only, if the charging unit is put on it, if I remove it, the G1 switchs off. Its the same behavior with the old battery.
I dont know what to do now, because i dont think, that it is a hardwarebug, because yesterday it worked, with the brandnew battery. Or is it possible, that the G1 destroys my batterys while switching it off?
I hope, that there are solutions for this...because im loosing my temper slowly...
Can you charge the battery if the phone is off? Red led light should show. You should wait even 30-60 minutes for this - it depends of battery discharge. If the red light will not show this will means that your hardware is broken (phone or phone charger). You can try use another phone charger to test.
That works sometimes....at the moment not, but one hour before, yes.
I had the G1 with the USB cable on the PC, the phone was off, the light was red (not blinking). I waited about 50minutes, then disconnected, tried to switch it on - nothing except a red led light - blinking
At the moment, there isnt any led light, if i connect the phone to the charger unit or the PC...
It looks like hardware problem :/
Would be OK, because there is still warranty.
But what irritates me, is, that it worked without problems, when the battery was charged. Also with the new battery...worked good, since I switched the phone off.
I only want to be sure, because the return merchandise authorization (rma) takes quite long time...
I have the same problem. last week i bought the phone, and used it till the phone battery was empty. I tried to recharge the phone, but i wouldn't go on, only the red light blinking. I had the phone charged for 2 days, with the og charger, no result. Looked like the phone was dead.
Today i tried it again, still no result. All of a sudden the phone turned on and was charging. It is now on 99%.
Should i contact HTC?
edit:
sorry, wrong forum
Just a wild guess. It could also be the ROM that you have. I had a similar problem with my battery drained out like that with flashing red light. Come to find out later that it was something to do with the ROM (CM6.x) that I was using.

[Q] Phone suddenly went dead (latest MIUI 2.6.35 kernel)

My phone just went dead yesterday, while playing tiny tower. Suddenly turned off, and would not turn back on. When I connect the charger, the led in in the speaker blinks. When the charger is not connected, the phone is completely dead. And it does not respond to anything either way. I don't know if this is rom related. Probably not? I'm thinking returning it to the shop, and hoping for the best is my only option, unless someone here has a better idea.
Update: I tried turning it on, connected to the charger, but without the battery in. It starts. So I guess the battery died? Suddenly and completely?
What happens if you turn it on without battery in and then insert battery?
Mine did a similar odd thing when I first wiped battery stats. Was playing angry birds to drain battery right down and it turned off, but would not start. LED just blinked when power was in. I just had to plug it in and unplug it a bunch of times and it finally started charging.
I did wipe battery stats last week, but have been through a few drain/recharge cycles since then. When I start with the charger connected and insert battery it gets past the boot animation and then shuts off. I tried with a different battery yesterday, and it worked fine. When you say plug it in and unplug, do you mean connecting and disconnecting charger, just repeatedly?
yeah, was just plugging and unplugging a lot and it finally worked. If another battery worked then that would seem to be the fix.
Will try that. Thanks!
Managed to get it to start by putting the battery in after starting with just the charger first. Had to try a bunch of times before it worked. Been charging now for 5 hours, but it never gets past 10% charge on the battery? Do I just let it keep charging or is there some other way to fix it?
That happened to me in the day I bought my phone. It only started with the charger plugged in (and with no battery).
I thought the problem was in the battery, but in the store they tried with a new battery and the phone did not connect. So they replaced and everything is fine (since September).

[Q] Mytouch 4g died in sleep?

So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Some phones don't function with completely discharged battery. Actually, most of newer phones. You need to leave the battery inside and the phone connected to charger for some time, till the charging light shows up. MT4G is very far from being "dodgy", doesn't differ from many other phones that behave the same, and you were nowhere near "hard brick".
Good luck in powering up Motorola Defy with completely discharged battery.
Recoverable problem
syl0n said:
So, this phone was working without any problems but then my wife turned it off and left it in the drawer for about 3 weeks when she went overseas. When she got back and tried to turn it on it wont turn on. We figured it might have drained the battery so we plugged it in but now its not charging either! When I unplugged and plugged in, the LED blinked orange once but now it wont even do that either, no power, no LED, not charging either. I have tired everything, left it disconnected, battery out for an hour, then put it together and tried to charge, still nothing.
Any ideas? It is already out of warranty so talking to T-Mobile is out of question.
Nothing has been done to it, it is physically fine, it was just off for a long period and not it just wont respond.
Edit: Fixed it! I don't know what, I was almost giving up, but I took the battery out and blew hard on the battery contacts in the phone and in the charging port then plugged everything in and put it back on charger, orange light started to blink and then went solid and now its charging. I just turned it on. This phone is dodgy, no other phone hard bricks like this if you leave it off.
Click to expand...
Click to collapse
Had a similar problem. Phone died while using it then wouldn't light up when plugged in. Left it plugged in for half an hour wouldn't seem to charge via wall or car charger. Tried doing a hard reset with/without the battery & plugged in/not plugged in in various combinations. Got nuthin. Drove around for hours looking for a replacement or open T-Mobile place, until it got too late and I went home. Live chat with T-mobile rep was a waste of time. Plugged it in the wall and left it, as this once brought back a G2 battery that I thought was cold dead. Five hours later it was lit up and charging, showing 40% charge on the battery indicator app once I turned it back on. "HTC Sense" crashed immediately on boot then recovered. Seems to be fine so far.
- Suggestion; plug it in and leave it overnight if it seems cold dead and doesn't appear to be charging. It seems to need to hit some critical threshold before it will work again (as indicated by previous poster). Also pick up a couple spares off amazon or newegg if you don't have a second phone available.

[Q] Can't get my Focus to fully turn on

Hey guys, been using my Focus for about 2 years with no problems, last week it randomly shut off. I plugged it in to let it charge, I got the Samsung logo for about 4 seconds and then a black screen. Every now and then it would turn on and show a low battery screen for a few seconds, then shut off again.
Plugging it in and charging it did nothing, so I ordered a new battery
Swapped out batteries and nothing, same problem. Sometimes when I plug it in, I don't even get the Samsung logo. It's all very hit and miss. Not sure what to do here, seems like the phone is a goner but I'd figure I'd see if anyone here can help.
Cheers.

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