Help me with my issue regarding internal audio recognition - Moto G4 Plus Questions & Answers

Hello guys,
I've recently bought this phone Motorola Moto g4 Plus and everything was fine. Until 1 day I cloned my old phone's apps into new one.
I had Sony's TrackID, which I use to search for tracks that were playing on radio. Even in this phone it worked great with external speakers. But when I plugged in earphones, it couldn't recognize a single track. Instead it popped up an error stating that it cannot hear any audio.
Since then I've tried Shazam, SoundHound, etc. These apps work great through my speakers. But fail every time when I plug in my earphones. Same error pops up saying there's no audio. Hoping for a solution from XDA.
Thanks in advance!
P.S. - I've tried reinstalling all the apps (Shazam, SoundHound). My phone's running on latest android build, Marshmallow 6.0.1
My phone is not rooted. I don't want to root it as I already use a rooted phone.

Have you get it fixed? I've been having the same issue

Related

Bluetooth problems, audio & Android Wear

Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Dan76 said:
Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Click to expand...
Click to collapse
I sometimes have issues reconnecting to my bluetooth headset (fixed by repairing) but no issues when it is connected. And I have a moto 360 always connected that has no disconnection problems. I would go with a factory reset!
Dan76 said:
Anyone else having problems with bluetooth on the Moto X Pure? I'm using a Verizon SIM, on 6.0 with the February 2016 patch, fully stock (although using Nova). Having to constantly power off and back the phone to get bluetooth to work with audio in mine and my wife's car (audio cutting in and out, skipping, jumbling), and with Android Wear, constant disconnects (and this is my second android wear device).
Just wondering if this is pandemic or worth wiping and giving it a fresh load. Thanks!
Click to expand...
Click to collapse
I know this is several weeks old, but yes I have this issue, and have done everything imaginable to get rid of it, to no avail.
My phone pretty reliably connects to my 360 (or, currently, Pebble), but is almost useless in my car. Fine for phone calls, but audio works 1 time out of 5 at best, otherwise it just does thta jumpy skip thing.
I initially thought it was because of Android Wear -- connecting to the watch was using too much bandwidth and interfering with the ability to talk stream audio -- but a) it's ONLY aproblem in my car (and my wife's car, so it's not JUST my car), never to, like, a standalone bluetooth speaker, and b) I completely wiped my phone and didn't install Android Wear or pear with a watch at all, and the problem resurfaced. A clean wipe almost always results in reliable bluetooth for 2 or 3 days, and then it gets jumpy, which HAS to be a clue (some state or buffer being corrupted / filled?) but I haven't been able to figure out what it's clueing me into.
This thread dives into the potential Android Wear connection, but no real solution.
If anyone who HAS experienced this figures out a solution, I'd really love to hear it.
Not sure if this applies. However, I experienced this EXACT problem when streaming music over bluetooth. This problem only happened AFTER I made or received a call. Reboot is the only cure. This is with 6.0 stock with Feb update. I tried 2 phones with the same problem. Both were new out of the box. This FW is obviously defective. I'm not sure why others aren't reporting this issue. My search for a phone continues....
insanedc said:
Not sure if this applies. However, I experienced this EXACT problem when streaming music over bluetooth. This problem only happened AFTER I made or received a call. Reboot is the only cure. This is with 6.0 stock with Feb update. I tried 2 phones with the same problem. Both were new out of the box. This FW is obviously defective. I'm not sure why others aren't reporting this issue. My search for a phone continues....
Click to expand...
Click to collapse
I can usually toggle off Bluetooth then back on and it's okay, but sometimes it does require a restart. SUPER frustrating when you're driving! I'm glad I'm not the only one, I just wish we'd get more info on this and maybe someday a patch.

Audio randomly cutting out S7 edge

I am experiencing random cut outs of audio during media playback through the speaker. Bluetooth and headset working fine. Notifications and other sounds working fine. Mainly during video playback, streaming and video stored on device, the sound plays for a few seconds then cuts out. I didn't have this issue before the most recent OTA update. I have tried factory resets, rebooting, wiping cache, even custom roms. Does anyone else have this issue? What is the solution?
I have the same issue as you. GS7 Edge Verizon. I can't find any solutions out there yet :crying:
Same issue. The only thing that I can add is that when the speaker cuts out, if I switch to phone, make a call, and then put the call on speakerphone, then hang up, the problem is fixed for a few minutes.
Does anyone have a solution for this? Surely its a common issue. Unless my phone is on charge I can't use apps like spotify, listen to podcasts or radio unless I keep the screen on.
Any luck?
I have the issue on a sm-g930F. Samsung support just says i should send them my device but thats not my plan. I called them and sayed i want a update of the firmware but they refused me and just sayed i have to send it to them because they can not make a update without my device is seen. I really hope someone sends his device to them that we can get a new firmware . Iam on android 7.0 official samsung update but this bug is in 6.0 the same .
Anyways i need a soöution for this. Its a softwarebug i know, because nexus 6p users and nexus 5 users expirienced the same ****in error. Please help out.!!!
I was experiencing audio pause or stopping after an OTA upgrade to Nougat on my stock S7 Edge Duo (G935FD), when using Pocket Casts podcast app to play files stored locally on internal memory. This seemed to happen primarily when using wired headphones or bluetooth speaker, and some minutes after the phone screen turned off.
I tried wiping the app cache, reinstalling the app, wiping phone cache, full phone wipe, reinstall stock Nougat via ODIN, TWRP & rooting phone, disabling Samsung App Power Saving via Titanium Backup (com.samsung.android.sm / com.samsung.android.devicesecurity). Only when I booted into SAFE MODE did the problem go away. So I used TB to disable pretty much everything I could recognise as an app I had installed.
Eventually, after much tinkering I seem to have narrowed it down to some combination of Quick Connect, Google Chrome and Android System Webview. I have disabled QC and Chrome and I no longer have any audio issues. When I unfreeze/freeze Chrome or Android System Webview I get an audio issue as the app freezes/unfreezes.
I had same problem and ı thought this problem can be related to an app ı installed. And it was. When i uninstalled Sputnik news. My problem had gone. If u have it, uninstal. If u dont have, may be one of other app causes. Try uninstalling each app, and find the app causes this problem

BIG problem, help me. Suddenly don't play any sound, nor input, nor phone calling

Hi folks, stuck in this problem for 3 days, begin to lose hope.
Problem: Saw cell didn't allow input voice , suddenly. Nor in whatsapp, nor video filming (only pics). Either phone calling is REALLY lagging, then I can't talk anyway. Everytime it says "Not succesfull", or "rec is not configurable at the moment", etc., even nothing. [translation from ita].
Neither plays any sound. Nor ringing, not alarms. Not music.
I've tried: Three different ROM. One Marshmallow, Two Lolly. Everytime DEEPLY WIPED internal (also wipe DATA). Put off external card. Tried installing google TTS, and so.
It seems an hardware problem. Seen around world some people got quite same problem, but no solutions till now.
Do you think something hardware have broken ? Some Media controller ?
What model do you have .
Have you flashed stock rom ??
did you ever find a solution to this? It sounds similar to a problem I currently have too...

No Audio Output from 6P

Hey guys! I am not able to listen to music or open youtube videos or even do anything related to output of audio of my phone. On Google play music, I get "Couldnt pay tax requested" and on youtube I get playback error. I am not able to make calls as well.
I have flashed numerous images and the issue still persists. If anyone could guide me towards the right direction that would be great.
I bought the phone 7 months ago and suddenly this incident took place. I was running stock 7.1.2 when this happened by the way
Thank you for the help.
First of all, 7.1.2 is a Beta stage not a release.
Second, If you can have sounds on other options such as ringtones and so on, then it is an OS issue and a clean flash might solve it.
wizardwiz said:
First of all, 7.1.2 is a Beta stage not a release.
Second, If you can have sounds on other options such as ringtones and so on, then it is an OS issue and a clean flash might solve it.
Click to expand...
Click to collapse
Thank you for the reply.
No sound from Ringtone as well. Like no audio is playing on my phone at the moment.
Cheezzyy said:
Thank you for the reply.
No sound from Ringtone as well. Like no audio is playing on my phone at the moment.
Click to expand...
Click to collapse
So how can you tell if it isn't a hardware issue and not Android problem?
I haven't heard of what you are describing as being a known bug in 7.1.2. You can try a factory restore but personally I would do a clean flash of the latest stable Google image and see if it fixes your problem. And I would use the flash-all.bat command like Google suggests rather than flash all the parts individually like the Heisenberg guide on XDA tells you to do. I don't suppose you are running any audio mods on your phone? And you checked the obvious? Your phone isn't in Airplane Mode, Do Not Disturb isn't activated, sound shows the various volume levels aren't at 0?
Having same issue, no audio at all from speakers, cant play youtube / googleplay music or videos, headphone jack does not work eighter, wont even detect the headphones, soft reset/ hard reset wont work, havent tryed out rooting and changing rom or reverting from 8.0 (currently running), apart form audio everything works fine, im still trying to figure out warranty as its still in its period, but without proof of purchase they are beeing jerks so far, so im rooted with some ideas is ive had previous experiences with phones, might it be possible for audio drivers to go missing or messed up? or should i take it to a repair shop and see how much theyll ask for it? or shuld i just upgrade to something better and let this brave hero die alone, maybe use as hotspot in my car haha

Audio problems with Nougat

Hi,
I recently updated my phone to Nougat 7.0 and have been having some problems.
1. When I am listening to music using Google Play Music and I lock or unlock my phone, the music sometimes skips for a moment. Not a big deal, but it's an annoyance.
2. This is the bigger problem - my loudspeaker sometimes doesn't work. I first noticed it yesterday because system sounds weren't playing, and also when I tried to play music through the loudspeaker, it was very quiet and tinny and barely audible. It seemed to fix itself once I toggled silent mode a few times. However, this morning, none of my alarms rang, it also didn't make any noise when calls / texts came in. Luckily the vibration managed to wake me up!
I'm pretty sure that it is a software problem as it started happening since upgrading to Nougat, and also I haven't dropped it or had it in water recently. I have not rooted my phone or anything, it is all stock. I've only had this phone for around 6 months. Wish I hadn't updated to Nougat now as Marshmallow was working perfectly! I have since rebooted the phone and it seems to be working fine for now...
Has anyone else had this problem? I have tried searching on xda and on Google and can't find anything. Perhaps I need to send this back for replacement?
First mistake: updated to nougat.
Second mistake: not rooted.
Try to revert back to mm and root to install some audio mods.
My S7 had the same problems with the loudspeaker sometimes it work for some hours without any problems but then the problem comes back. Samsung-Hotline told me the problem is new they didn't hear anything about that!
Factory-Reset
SIM-/SD-Card removed
notthing works for me.
I hope they will start the rollout of 7.1.2 without this problem
Odd. Are you guys on sd variants of the phone? I'm on exynos and had no issues with nougat.
Exynos
riso123 said:
Odd. Are you guys on sd variants of the phone? I'm on exynos and had no issues with nougat.
Click to expand...
Click to collapse
noop - see my screenshot -> EXYNOS!
hxxps://ibb.co/mRkykv

Categories

Resources