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Looking for some advice/help. I got my wife the Evo Shift a couple of weeks ago. Her phone has not been rooted and other than a few added apps the phone is completely stock. The phone reboots on her 4 and 5 times a day. She does not have any kind of task killer installed so that's not it. She plays Angry Birds a lot and uses Pandora quite a bit. I have also installed Sound Manager for her. Other than that I can't think of anything that would be helpful for trouble shooting. I have searched here and through Google and have not seen any info of others having this problem. I am not sure if I should root the thing or return it to best buy. I have the Evo and previously the Hero and am no stranger to rooting or custom ROMs. Just really did not see the need to root it since my wife has no idea about any of that. Any help or advice will be appreciated.
Thanks.
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
danaff37 said:
root and install nfinitefx's or mik's rom; you'll have less trouble than if it was stock.
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Click to collapse
That's what I was thinking. I am a little worried its a hardware problem though. I guess I could always flash back to stock and return it if that doesn't fix it.
hell return it ya got nothing to lose but a headache
Did you try a factory reset?
Sent from my PG06100 using XDA App
JKILO said:
Did you try a factory reset?
Sent from my PG06100 using XDA App
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Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
hauntedchild said:
Not yet. I did get some more info from my wife though. It only happens when she is at work. And she says she get some sort of "radio error". I'm starting to think it might have something to do with the building she is in. She had my hero for a couple months before I got her the shift and had no problems. It had CM 6.1 running though.
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im running mine stock and rooted and dont have any problems with reboots. sounds like a app is probably screwing something up
i had a similar problem with one of the streaming media apps i used to use a month or so ago i cant remember the name but for some reason if i lost signal it would crash the phone and need to be rebooted
i took it off and installed tuneinradio and it worked better anyways
My shift was rebooting itself 3 to 4 times a day, I just rooted it and it seemed to stop rebooting itself for a day. Now its starting to reboot itself again, but not as often.
I am almost convinced its a hardware problem. Sounds too rare to be anything else. Maybe bad memory or something.
Sent from my PC36100 using Tapatalk
I had a freezing issue with my phone which people suggested possible due to pandora and bluetooth. Perhaps you have the same issue?
Anyway, try to find "bluetooth for automotive" settings for pandora and turn it off.
I wouldn't recommend rooting your phone if you think its broken. You might just end up breaking it further and render your warranty void.
If you can't fix it, get sprint to replace it.
i dont need a signature
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
Michael61182 said:
This may be resolved by now, but I got my shift previously used. When I first activated it, I was getting some radio errors and I could not make calls or send sms messages, but the email worked fine. I contacted Sprint customer service via chat from the website and they did something from their end to fix it. I had to turn off my phone and she said now wait till I tell you to turn it back on. I waited 5 minutes and when I turned it back on, everything was fine. So I would take it in or contact Sprint and see what they say. As for not sure if you wanna root it for her, I would definitely recommened it, she doesn't have to take advantage of all the advanced tweak that some use but it will just make the phone a lot smoother and easier to use. IMHO.
Sent from my PG06100 using XDA App
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Thanks for the input. I think I'm going to go ahead and root it. After keeping an eye on the situation its seems its only happening when she is at work. I can't imagine it will fix it but I think its worth a shot.
I think I fixed mine. I tried to use navigation and it kept force closing, that was strange because I've used it before with no problems. I googled around and found some info that if you had another text to speak engine in your phone then uninstalled it without setting it back to pico as default it would cause nav to FC, which is what I had done. So I set it back and checked "Always use my settings" in the Voice section of settings, nav started working and the reboot issue went away for the past 7 days.
I don't really know crap about phones and most tech stuff for that matter (heck 99% of what is said in these forums goes over my head) but I think why this fixed it is either nav or some app was trying to use pico or something and when it couldn't the phone would get an error and reboot itself. I may be wrong (probably am) but maybe she deleted something or changed a setting some app needs and that is causing her problem. Hope this helps in someway or at least gives you another direction to start checking.
Hi everyone,
I recently bought the Nexus 7, and honestly, for $200 I couldn't be happier. However, there is one minor issue with the Nexus 7. Randomly, touches will stop registering, and sometimes things like the power button will cease to function as well. After a while, everything will start working again as if nothing had happened earlier. However, recently, I've been seeing a force close in random apps (sometimes launcher, sometimes settings) as soon as it starts working again. Although I am rooted right now, I've experienced the same issues on a purely stock OS as well. Is anyone else experiencing the same issues? Can anyone offer any advice?
Thanks so much.
mohitrocks said:
Hi everyone,
I recently bought the Nexus 7, and honestly, for $200 I couldn't be happier. However, there is one minor issue with the Nexus 7. Randomly, touches will stop registering, and sometimes things like the power button will cease to function as well. After a while, everything will start working again as if nothing had happened earlier. However, recently, I've been seeing a force close in random apps (sometimes launcher, sometimes settings) as soon as it starts working again. Although I am rooted right now, I've experienced the same issues on a purely stock OS as well. Is anyone else experiencing the same issues? Can anyone offer any advice?
Thanks so much.
Click to expand...
Click to collapse
i am in the same boat. i am NOT rooted (yet) and i am wondering if this might be a warranty issue. the screen just stops responding all of a sudden and takes multiply presses to make it move. it comes back but keeps missing touches. a restart certainly fixes that but it will happen again.
Same issue here with random unresponsiveness calling both Google and Gamestop to see what option is best for me.
Sent from my Nexus 7 using xda premium
Same here. A GPlay rep said a factory reset should correct it.
Havent done it yet
Having the same issue. A hard reboot fixes it temporarily but it happens again after a few hours.
Saw a YouTube video on this a couple of days ago. There are a ton of them there now. Here's just an example: http://www.youtube.com/watch?v=1BOTU75DBUA. Some other guy had done more elaborate testing, but can't find that one right now. It seems like a widespread problem. Do you notice this happens when the unit gets hot perhaps? Just curious... The guy in the other video said that it'd go away each time by simply turning off the screen and turning it back on... but that's not normal obviously.
Sent from my SCH-I535 using xda app-developers app
Few other threads on here regarding this I suggest you follow.
cliffgardner said:
Having the same issue. A hard reboot fixes it temporarily but it happens again after a few hours.
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Just turning off the screen and waking it back up usually "fixes" it for me...its happened about 3 times already...
I get it sometimes but it feels more like it's lag related then the screen.
Grims said:
Few other threads on here regarding this I suggest you follow.
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Click to collapse
2 different issues
Sent from my Nexus 7 using xda premium
.. No same issue. I'd search for you but I don't care to on a mobile device.
Sent from my Nexus 7 using xda app-developers app
The issue(s) that I'm experiencing is random touch screen unresponsiveness/ lagg. So I repeat this is not about dead spots or multi touch issues.
Feel free to link other threads with similar issues to this, I've searched but only find dead spots, multi touch issue, screen crackling and dead screens.
Sent from my Nexus 7 using xda premium
I think that the touch srceen firmware was broken, just wait the OTA next time, and ASUS will fix it.
Sent from my MI-ONE Plus using xda premium
I think the two issues being described here are the same issue, just being described in different words
Sent from my Xoom using Tapatalk 2
Same Screen Issue
The screen on my Nexus 7 is randomly becoming unresponsive and I have to restart the tablet. It is usually happening after using apps that are video memory intensive (Google Earth, Google+). I hope Google or Asus will fix this issue because I love the tablet and I would hate to send it back.
I have the same issue. Usually it happens when a resource hog is running in the background. It is annoying but I can deal if its infrequent.
Sent from one of my devices, you nosey bastards.
I think it may be hardware related. My first N7 had this issue and I exchanged it (albeit for other reasons). My new unit has had zero problems, even when running the same apps. Draw something and chrome were the biggest culprits before.
+1. When it becomes unresponsive, I briefly press the power button to shut the screen off, then turn the screen back on and for me that solves it 90% of the time. The remaining 10% of the time, well, it's just frozen so I long-press the power button to reboot the tablet.
mohitrocks said:
Hi everyone,
I recently bought the Nexus 7, and honestly, for $200 I couldn't be happier. However, there is one minor issue with the Nexus 7. Randomly, touches will stop registering, and sometimes things like the power button will cease to function as well. After a while, everything will start working again as if nothing had happened earlier. However, recently, I've been seeing a force close in random apps (sometimes launcher, sometimes settings) as soon as it starts working again. Although I am rooted right now, I've experienced the same issues on a purely stock OS as well. Is anyone else experiencing the same issues? Can anyone offer any advice?
Click to expand...
Click to collapse
My son and I have experienced this too. It seems to happen most frequently with games. However, sometimes when I go to Settings->Apps, it will go to its "Happy Place" and freeze up for a while. Letting it sit will eventually cause a dialog to pop up asking if I want to close it because it is not responding. I'm thinking that it's a software issue because even when I've been playing games, the Nexus isn't very hot. Is there a way to file a bug report with Google?
I had this issue when I received my replacement 7.
After I did a system update and the issue has not returned. I received my replacement on 07-27.
I would suggest trying to do a system update and see if that may help.
Edit:
Removed the Build Number, as I can not remember which BN shipped with the replacement.
Hi Everyone.
I've been having random issues with the phone since I got it. Over the last several weeks, these random issues;
1. SiriusXM or any Audio App shuts down when listening through headphones - yet less often if just through the phone's speaker.
2. Phone disconnects during conversations in places that have full strength reception and never were/are issues with any other phone.
3. Video (YouTube or phone-recorded) playback will randomly stop playing.
4. Streaming (very rarely done) will fail as well.
None of these things happen for anything text or e-mail related, so I "ass-u-me" there's a glitch in some part of the phone that handles anything audio related.
I seem to be alone with this issue - but I've only gone back 5 pages in this forum to look for similar issues with others. Do you guru's think I've a warrantee issue, or is there something I'm missing.
Not Rooted, Stock Unit on Verizon.
Thanks all!
Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
Sent from my LG-H918 using XDA-Developers Legacy app
evo4g63t said:
Have you tried running the phone in safe mode to see if there isn't a app in the background causing this?
https://www.verizonwireless.com/support/knowledge-base-207964/
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Click to collapse
Thanks for the tip Evo. I did as instructed and there's no app running.
So I took the phone down to Verizon and thankfully, I happened twice while with the Tech there. He immediately offered to send me another under warranty.
Sadly ... the replacement has an incredible amount of light-leak-spray from the 2nd screen. Bad enough that it's visible in semi-dark rooms, so I'll be sending that back for them to try again.
Thanks again for responding Evo ... I had completely forgotten about Safe Mode - even though it didn't provide a solution, it's tips like these that make this place great and I appreciate your reply.
I also have the same issue as you. streaming or music player or youtube in general will just stop working for no reason even my data randomly dies out and its unlimited. I'm with t-mobile think ima get it excahnged or a different phone in general. have you found any solutions at all other then exchanging phones. please let me know
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Yeah software glitch maybe try resetting your phone ..haven't had random reboots on mine so every device is not having it...if you can ..then replace yours otherwise enjoy it... there's always custom Roms...btw have u updated all software updates yet
Sent from my ONEPLUS A5000 using Tapatalk
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Probably a malfunctioning app, try a safe boot to see if it happens again or data factory reset.
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Do you have the latest update?
Nope all good here.
Happened today to my phone. Weird. Didn't happen again. I guess is a software bug or an app not working well.
Update
It only happened when I was using Spotify when my headphones plugged in.
All good here as well. Hmm. Spotify? That's strange. Have you tried other apps? Like black player?
Sent from my OnePlus 5 using XDA Labs
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
Happens to mine. Maybe 4-5 times since I got it. On 4.5.5.
Like, I will not use my phone, pull it out if my pocket and it'll be black, non responsive. I'm not completely sure if it's shut off already, or just non responsive, and need force shutdown.
Not much more to add than this :b
I have not experienced any random shutting down.
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
---------- Post added at 10:15 AM ---------- Previous post was at 10:14 AM ----------
Any fix to that? I've had that happened to mine 7 times already since I got mine on June 26th. I've had the issue yesterday while sending a sticker on Facebook Messenger to a contact, and a couple of minutes before whilst playing Pokemon Go ... this is really borring. The last two times it happened, there was an update waiting to be installed (well, on the german servers at least, since I didn't have the update here in Belgium but once I used a proxy, I could download and install it), not this time tho.
I love the phone but my GF just told me to switch as if she has a problem or if I have a problem and can't use the phone, this would be really bad. I would prefere not to change, so if you guys have a solution, I'm all ears
ive heard somewhere that the power button easily gets pressed when in pocket causing shutdowns or restart
bug hunt
wuj15 said:
Hi there,
I have been experiencing random shutdown on my one plus 5. It happened twice in 15 mins when I was listening to Spotify on my headphones.
Not sure if it's to do with the latest update or not .
Just wondering if anyone experienced this. I have also post on the 1+ community , hoping it's just some software glitch. Overall, it's an impressive phone. Oneplus should sort out there glitches before shipping the product out tho.
Click to expand...
Click to collapse
Hello
We are come from ONEPLUS to check and resolve your issue.
Please capture the log for us:
1. Input *#800# from dialing interface, enter "oneplus logkit", delete history log
2. Click "save log"
3. Reproduce the issue and take a screenshot to record the time, then stay for a few minutes (better above ten minutes)
4. Click “save log” again to stop it, then send us the whole oem_log folder (file manager-storage) along with the screenshots
my email is : [email protected]
Thanks
Biou_Pilgrim said:
Hello, it happened to me this night, I was surprised when I woke up that my phone was on the pin-code screen. I didn't shut down my phone just put the plane mode. (4.5.5)
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That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
dickdickerson said:
That also happened to me more than twice. Not only in the night. Most time if the phone will be charged. I use only the dash charger. I didn't put it in plane mode. Strange problem. I have no idea why this happens. In this situation the alarm clock or anything else isn't working.
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Click to collapse
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Sent from my OnePlus 5 using XDA Labs
elbuenzurdo said:
Are you on Xposed? It is a known issue, phone reboots when fully charged and connected.
Click to expand...
Click to collapse
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
dickdickerson said:
Yes. Thanks for the hint.
Edit:
It should be fixed with Xposed 88.2 https://github.com/rovo89/XposedBridge/issues/203
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Click to collapse
Sent from my OnePlus 5 using XDA Labs
Sometimes my phone switches off whilst uploading a big file to drive
I don't understand why it's happening even in their 5 series. The 3 series has this stupid problem as well. Really frustrating. One Plus needs to get a grip and get rid of this glitch ASAP if they wish to remain in the game.
I have 2 PH-1s one of them has this random issue that Essential support says is software related.
Would appreciate input from fellow owners
https://youtu.be/61TOTt7iERk
Sent from my PH-1 using Tapatalk
I had this happen to me today after the Oreo update, but it was perfectly fine with stock 7.1.1
Anyone else seeing this?
I have noticed ghost touches as well following 8.1 official update. They now happen about 1-2 times per day. Nothing changed from before except OS version. Didn't have this issue on the beta either.
Turning the screen off and back on fixes it temporarily, but it comes back.
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
I also got in touch with Essential support a few days ago for the second time. I can tell their support is from the US which I appreciate in a company, but this phone is agitating and their troubleshooting makes it worse. All manufacturers from Apple to Samsung may make you jump through these hurdles but it's same issues with this phone. I believe they know it. So why waste my time asking about water damage and drops? Come on. I'm going to do a hard reset since I took the latest update but have already switched back to my s8 as my DD. I'll check if turning the screen off and back on again fixes it. Even if it's briefly I could maybe live with doing that. I couldn't get any letters to register when typing a text in the standard messaging app.
I bet the issue has something to do with the hardware. Ceramic and titantium? I know my reception is so much worse when Sprint's network is being put to the test on the highways with the Essential when compared to the s8. It may just end up being the perfect media player in the car. 128GB of music and use it as the Waze/Google Maps device...
coolmaster121 said:
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
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Click to collapse
Good to hear. In Canada we don't have that option. Let us know when f the problem is fixed or if it happens again. Like I said in my case the issue really started on Oreo 8.1.
Could grip detection have something to do with this?
sam2c said:
Could grip detection have something to do with this?
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Click to collapse
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
dhorgas said:
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
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Click to collapse
Exactly... It keeps occuring more often than not.