Database Users

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry

i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues

celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness

when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again

hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works

I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....

The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect

Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd

I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.

Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone

I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..

celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue

Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.

2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.

i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks

I'm glad that it works for you

try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872

You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244

Thanks, I'll give it a try

Deleted. Wrong thread.

Odin Cannot See Note 4

So I'm attemping to use CF AutoRoot on my Note 4. I'm familiar with the process as I've used it on a few Samsung phones at this point. I went through the steps verbatim (installed Samsung Driver, Kies 3, start Odin, select firmware, power off phone, power on with vol-down/home/pwr, select up to put it in "downloading ..." steate, and then connect to USB). However, it never shows up in the ID:COM section. I thought it might be the cable, so I tried 3 different onces. I thought it might be something on the PC, so I tried 2 laptops and a desktop (2 WIndows 7 and 1 Windows 8.1, all of which I have admin on). Tried starting Odin as an Admin too. Rebooted all of the machines. Took out the battery on the phone for a couple minutes and booted in to the loader again. No dice.
Anyone know of any other way I can get this phone to show up on the PC?
Thanks!

Does your device detect by PC in explorer ?
May be your USB pin is faulty. Many times I have seen device can charge but can't connect to PC bcoz of faulty USB socket

And try with the stock cable. Sometime the aftermarket ones don't work as expected.
Sent from my SM-N910P

You need to make sure that KIES is not running (press SHIFT+CTRL+ESC, click on Processes, find the KIES processes and kill them all by clicking on "End Process").
Actually, KIES is completely unnecessary and does more harm than good. All you need are the Samsung drivers, which can be downloaded from here:
http://developer.samsung.com/technical-doc/view.do?v=T000000117
The thing is: if KIES is running in the background, it won't allow Odin to recognize the device, so that is why you should either kill it or (preferably, IMO) uninstall it and keep the drivers. Then you run Odin.

It was the cord on mine.
I dont have the stock cord.
I first plugged it in and it found hardware and started searching and installing drivers, even though I had installed the samsung drivers prior to plugging it in. There were 4 drivers it installed.
Then Odin wouldnt see it. So I tried another cord, with no effect, then a third cord and when I plugged it in, it found and installed 2 more drivers..
Then odin was able to see my note 4.
Hope that helps.

If u are using windows, install samsung drivers in compatibility mode. Right click on drivers icon setup, select install in mode compatibility eith windows 7, and follow the instructions. It must work. Saludos

PC won't detect S7, all conventional fixes exhausted!!

I've got 5 S7s on my desk, all Canadian variant, all from the same manufacturer all the same model. - SM-G930W8
All are recognised by my PC but one and I can't work out why not!
Plugging the phone into the PC makes no noise from the PC but the phone seems to detect a regular charger not a PC.
I have plugged it in using different cables including the one in its box and the ones used on other devices that were recognised and only this phone doesn't work with any of them.
I have plugged in, unplugged and rebooted many times.
I have set the USB configuration to MTP (Media Transfer Protocol)/Transferring files.
USB Debugging is ON and OEM unlocking is ON.
I have tried booting into stock recovery and wiping cache AND factory resetting.
When phone is turned on "adb devices" returns nothing.
I have installed Samsung Kies and Samsung Smart Switch to reinstall the drivers.
NOTHING IS WORKING!
All threads I find tell me to do the things I have listed above and have people saying these have worked but all of them I had already tried and double tried and nothing is working.
The cables are correct and working with other S7s of the same model.
All the correct drivers are installed and have been uninstalled and reinstalled.
All the correct setting are selected and OEM unlock and USB debugging enabled.
Phone was fresh out the box as were the other four and all cables.
Samsungs apps installed on PC to ensure best drivers installed.
Would really appreciate some guidance or consolation that its not something stupid I'm doing! I work with these phones everyday and this has never happened! Just banging my head against a brick wall trying to resolve it

maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.

yaro666 said:
maybe faulty usb port, my nephew had S6 with the same issue, service replaced usb port and it started
to work with PC.
try download mode and see if odin see your phone.
try to move the cable a lil bit and see if sth appears for a second.
Click to expand...
Click to collapse
Thanks but unfortunately Odin doesn't recognise in download mode.
Could it be a USB port problem if I used the same port for the other 4 devices and have no issue?
I'm considering sending the phone back to manufacturer to be honest I think it may just be a faulty device or something!

I bet its microusb port fault

Had a similar issue on Windows 10 , if that's what your running let the phone be connected, uninstall the driver from device manager, and then install driver select have disk and select the basic mtp , if this doesn't help connect to Microsoft support and they'll guide you through it , worked for me , my phone used to detect on other laptops but mine , also I could connect other phones on mine but not my phone, hope this helps

same issue here

Odin not detecting device on download mode

Help! i want to flash official firmware -GT i9500
In past i was able to flash via odin on same pc and now its not showing usb all driver installed
already try changing data cable and diffrent ports i even tried reinstalling win7 and diffrent version of kies and drivers
i dont have other pc or laptops . other samsung phone is showing on download mode on same pc.
odin only shows my phone when i pull battery while connected to usb on download mode and i can flash twrp recovery or
any small size file but cant flash full firmware its disconect after some seconds
it connects well on mtp mode and twrp.

I have the same problem with my S4. I tested J5 2016 and it is connecting properly with the same cable, drivers, etc, either with odin or in normal situations when phone is on. also S8+ connects with its cable and same drivers, etc. But S4 is repeatedly connecting-disconnecting, either in downloading mode or normal situations.
I installed this driver "https://developer.samsung.com/galaxy/others/android-usb-driver-for-windows" which is "SAMSUNG USB Driver for Mobile Phones 1.5.51".

imanam said:
I have the same problem with my S4. I tested J5 2016 and it is connecting properly with the same cable, drivers, etc, either with odin or in normal situations when phone is on. also S8+ connects with its cable and same drivers, etc. But S4 is repeatedly connecting-disconnecting, either in downloading mode or normal situations.
I installed this driver "https://developer.samsung.com/galaxy/others/android-usb-driver-for-windows" which is "SAMSUNG USB Driver for Mobile Phones 1.5.51".
Click to expand...
Click to collapse
Already tried it didnt work. i dont have disconnecting issue on normal mode i can send and recive via usb mtp to pc for your disconnect problem if it disconnect after phone screen off, go to control panel>sytem &security>power option>change paln setting>change advanced power setting>expand all usb setting =enable change to disable.
If anyone has solution to OP please reply
Thank you!

I eventually succeed! Nothing special just used my brothers' laptop (win 7). same cable, same driver (1.5.51).
My primary problem was WiFi and Bluetooth not working. I was hopeful flashing will solve it but unfortunately no. Seems a hardware problem.
With your recommendation (enable to disable) i saw no change with my pc (win 7).

Samsung SM-7387V Download Mode "USB Device Not recognized"

So I'm trying to flash a Samsung SM-7387V Galaxy Tab A with new firmware as it currently has Knox / Mobicontrol
So it is locked down and you can't do a factory reset. I'm using Odin 3.13.1 and have the firmware which has the 4 files needed. I was able to initially get it to show up on Com6 is Odin but after a few min it complained it couldn't connect to the com port. After that any time I'm in Download mode windows complains it doesn't recognize the device. No amount of uninstalling / re-installing the Samsung USB Drivers, changing USB ports, windows reboots has fixed anything.
The only time I can get Winblows to detect the USB device properly is when booting it up normally.
So any suggestions on what gives? Also suggestions on if I'm on the right path to restore the device to remove Mobicontrol.

rickblues said:
So I'm trying to flash a Samsung SM-7387V Galaxy Tab A with new firmware as it currently has Knox / Mobicontrol
So it is locked down and you can't do a factory reset. I'm using Odin 3.13.1 and have the firmware which has the 4 files needed. I was able to initially get it to show up on Com6 is Odin but after a few min it complained it couldn't connect to the com port. After that any time I'm in Download mode windows complains it doesn't recognize the device. No amount of uninstalling / re-installing the Samsung USB Drivers, changing USB ports, windows reboots has fixed anything.
The only time I can get Winblows to detect the USB device properly is when booting it up normally.
So any suggestions on what gives? Also suggestions on if I'm on the right path to restore the device to remove Mobicontrol.
Click to expand...
Click to collapse
Additional notes: I've tried on a second PC with a different USB cable, same results as soon as you connect it in the boot loader mode. Both systems complain it can't recognize the device. Windows 10 systems.
I was going to include some photos of the boot screen / windows error, but it seems you can't attach photos or new members can't?

New here so this was my first post, do first posts show up automatically as it seems to be a ghost town? Not sure if this topic is viewable? Thanks!