Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....
i'm using 3 in australia, i got 3g signal but i can access the internet using my data connection. the phone said "no radio". does anyone know why and is there anyway to update the radio firmware?
I'm with Vodafone in Australia and have no problems with internet whatsoever... I had to play around a bit with the apn settings though to make it work; you might consider calling up 3's customer service for assistance. I'd recommend you ask for the settings of several/all WP mobiles they have on offer, one of those settings will surely work
DVP_AU said:
I'm with Vodafone in Australia and have no problems with internet whatsoever... I had to play around a bit with the apn settings though to make it work; you might consider calling up 3's customer service for assistance. I'd recommend you ask for the settings of several/all WP mobiles they have on offer, one of those settings will surely work
Click to expand...
Click to collapse
thanks for your advise. btw could you show me how you config your apn?
Go to
'Settings' -> 'Celluar' -> 'edit apn'
Here you have to enter your provider access point name (apn);
I'm not sure, maybe this site will help you?
Doh! I just realised I can't post any links until I don't get more posts
Just type 'apn australia 3' into Google, I'm sure you will find heaps of results...
If not, as I said before, best check with 3's customer service, they will certainly be able to help you...
Hello,
EE does something called Wifi calling in the UK to send calls/ texts over your wifi connection if no GSM signal.
They only do this if your phone OS is EE/ Orange branded which mine is not, because whilst I do have a EE contract the phone is non branded. The option to enable WIFI calls is missing (settings > Call >wifi calling)
Is it possible to somehow re-instate this app/ feature/ setting by way of a different rom ?
Has anyone managed to get it going. So annoying as I get ZERO signal in my house.
Any help or advice greatly appreciated or simple no I cant would be useful too to stop me from keep looking
Your best bet is to check Sam Mobile for the latest EE carrier firmware and flash that. Don't think there is a simple solution as the feature is part of the dailer software. Maybe taking the dialer apk from this and pasting into your system "might" work but I highly doubt it. I'm also on EE using a debranded phone and would also like this feature. I may try what I was saying here when I have time to download the EE firmware.
When I'm at home I switch my network to GSM only which seems to help a little with signal as I have crap signal in my house also using EE.
Thanks for the info I'll take a look but after a disastrous week upgrading to CM13 then to 5.0 and finally back to stock I'm a little reluctant to start messing about again.
I should say, messing about to see if it works. I would do it for sure if confirmed working
A7mag3ddon said:
I should say, messing about to see if it works. I would do it for sure if confirmed working
Click to expand...
Click to collapse
Have a look at this post. http://forum.xda-developers.com/galaxy-s6-edge/help/ee-wifi-calling-t3082364 some useful info there. Also from what I've read flashing an ee firmware will not work because of different hidden partition sizes. But I have read that if you can edit the firmware and remove the hidden partition it will flash. So straight flashing EE firmware most likely won't work and also copying phone apks most likely won't work either. Has to do with CSC and British firmwares. Tried CSC option on BPA2 but no go. Might work on BTU though. Best of luck.
Hi all just hoping someone might be able to answer my question with wi-fi calling.
I'm on vodafone UK network and have wi-fi calling enabled on my phone my account and app but when I make a call I can hear them but they cannot hear me.
So I asked vodafone why no One can hear me but I can hear them and they said it's not compatible for my phone yet.
But if I have settings on my phone to give me option of turning it on and off and making a call using my internet is this a fault with the phone or there software?
WiFi calling is all software and it's all depending on service provider. T-mo USA has WiFi calling for at least 4-5 years, that I have been using it myself and had it way before any other US carrier here. Now it became almost standard feature, but since each phone is slightly different, it's up to service provider to make it work, either by tweaking software on their servers or tweaking software on the phone itself. I remember few years back WiFi calling didn't work because the carrier didn't program their servers to accept new phone model ID, just to give you an idea what trivial problems we had in past. Wait a little, they should be able to fix it, it's probably something simple.
Ok thanks for your reply i shall wait and see but not trying to be funny but big companies like vodafone had time to sort this out before they put them in shop i think as an early pre order 8days before official release people was asking about wifi calling.
So they had enough time to sort out there servers.
You can also do it over Hangouts if you have a Google phone number set up...
mimo2008 said:
Hi all just hoping someone might be able to answer my question with wi-fi calling.
I'm on vodafone UK network and have wi-fi calling enabled on my phone my account and app but when I make a call I can hear them but they cannot hear me.
So I asked vodafone why no One can hear me but I can hear them and they said it's not compatible for my phone yet.
But if I have settings on my phone to give me option of turning it on and off and making a call using my internet is this a fault with the phone or there software?
Click to expand...
Click to collapse
There is a setting in the Dialer app which you can basically "turn off" the wifi calling by telling it to prefer cellular call than Wifi. Right now it's probably set to WiFi preferred.
I have it turned off now just disappointed have the function but not been able to use it.
Almost forgot, make sure your router is set to auto update, had that happen to me once, didn't even know auto update was off, my phone got firmware update and WiFi calling was gone due to router running some old firmware, not compatible with new phone software.
Hello,
I am new to this site, and have a burning question I am trying to find an answer for.
So AT&T has been my carrier since about 2014. In July of 2019, I purchased an unlocked S8 from Amazon for about $350 Description says it is: Samsung Galaxy S8 64GB Factory Unlocked Smartphone - US Version (Midnight Black) - US Warranty - [SM-G950UZKAXAA]. In the settings, the model number is listed as: SM-G950U1.
Recently, I received a message from AT&T saying that they are shutting down their 3G network in February of 2022, and that my phone will no longer work on their network. I went into one of their stores and showed them that my phone operates on LTE, but I was told that is for data only and voice operates on 3G. I could not remember the VoLTE name at the time, but mentioned that my phone had the capability to operate on LTE. They refused to go thru settings with me, and told me that my phone will stop working in February. Period. End of story. Also, I was told the same thing that the message states, that they are sending me a new phone and will be deactivating my phone after 30 days.
Now some of my friends are laughing at me saying, "Dang free phones!" But I do not want a 5G phone (which is obviously what they are sending). I have my reasons and this is not what I wish to discuss here.
The issue is... I love my telephone!! It does exactly what I want, and I don't need anything new. Not to mention that I paid for it entirely, with no subsidy from AT&T. I specifically bought it unlocked with intentions of avoiding contracts and having the ability to switch carriers if I so choose.
I am pretty sure that I saw VoLTE mentioned in my settings a while back. But now a search on my phone finds nothing. I assume a firmware update hid this info from me.
So... what gives? Does anybody here know if this particular device can make/receive voice calls using VoLTE - on AT&T (or any other carriers) - simply by changing settings in the phone? Do I have any options to make my phone continue to operate as intended? With any carrier?
Sorry for the long post. Any advice would be greatly appreciated.
Sincerely,
Steve
willnotbecontrolled said:
Hello,
I am new to this site, and have a burning question I am trying to find an answer for.
So AT&T has been my carrier since about 2014. In July of 2019, I purchased an unlocked S8 from Amazon for about $350 Description says it is: Samsung Galaxy S8 64GB Factory Unlocked Smartphone - US Version (Midnight Black) - US Warranty - [SM-G950UZKAXAA]. In the settings, the model number is listed as: SM-G950U1.
Recently, I received a message from AT&T saying that they are shutting down their 3G network in February of 2022, and that my phone will no longer work on their network. I went into one of their stores and showed them that my phone operates on LTE, but I was told that is for data only and voice operates on 3G. I could not remember the VoLTE name at the time, but mentioned that my phone had the capability to operate on LTE. They refused to go thru settings with me, and told me that my phone will stop working in February. Period. End of story. Also, I was told the same thing that the message states, that they are sending me a new phone and will be deactivating my phone after 30 days.
Now some of my friends are laughing at me saying, "Dang free phones!" But I do not want a 5G phone (which is obviously what they are sending). I have my reasons and this is not what I wish to discuss here.
The issue is... I love my telephone!! It does exactly what I want, and I don't need anything new. Not to mention that I paid for it entirely, with no subsidy from AT&T. I specifically bought it unlocked with intentions of avoiding contracts and having the ability to switch carriers if I so choose.
I am pretty sure that I saw VoLTE mentioned in my settings a while back. But now a search on my phone finds nothing. I assume a firmware update hid this info from me.
So... what gives? Does anybody here know if this particular device can make/receive voice calls using VoLTE - on AT&T (or any other carriers) - simply by changing settings in the phone? Do I have any options to make my phone continue to operate as intended? With any carrier?
Sorry for the long post. Any advice would be greatly appreciated.
Sincerely,
Steve
Click to expand...
Click to collapse
Same issue with crickett (att).
got that txt msg, recently maybe december there was a firmware update that greyed out my network settings and hid some items.
i cant even change my prefered network, 3g 4g lte etc, its locked..
I have the 950u1 also
HOWEVER I have a s8 950U that I think has all these unlocked.
Im going to backup and odin flash the U firmware to the UI and see if it works.
Thats bull**** about doing this. greedy ****s..
I go with somone else if I have to.
willnotbecontrolled said:
Hello,
I am new to this site, and have a burning question I am trying to find an answer for.
So AT&T has been my carrier since about 2014. In July of 2019, I purchased an unlocked S8 from Amazon for about $350 Description says it is: Samsung Galaxy S8 64GB Factory Unlocked Smartphone - US Version (Midnight Black) - US Warranty - [SM-G950UZKAXAA]. In the settings, the model number is listed as: SM-G950U1.
Recently, I received a message from AT&T saying that they are shutting down their 3G network in February of 2022, and that my phone will no longer work on their network. I went into one of their stores and showed them that my phone operates on LTE, but I was told that is for data only and voice operates on 3G. I could not remember the VoLTE name at the time, but mentioned that my phone had the capability to operate on LTE. They refused to go thru settings with me, and told me that my phone will stop working in February. Period. End of story. Also, I was told the same thing that the message states, that they are sending me a new phone and will be deactivating my phone after 30 days.
Now some of my friends are laughing at me saying, "Dang free phones!" But I do not want a 5G phone (which is obviously what they are sending). I have my reasons and this is not what I wish to discuss here.
The issue is... I love my telephone!! It does exactly what I want, and I don't need anything new. Not to mention that I paid for it entirely, with no subsidy from AT&T. I specifically bought it unlocked with intentions of avoiding contracts and having the ability to switch carriers if I so choose.
I am pretty sure that I saw VoLTE mentioned in my settings a while back. But now a search on my phone finds nothing. I assume a firmware update hid this info from me.
So... what gives? Does anybody here know if this particular device can make/receive voice calls using VoLTE - on AT&T (or any other carriers) - simply by changing settings in the phone? Do I have any options to make my phone continue to operate as intended? With any carrier?
Sorry for the long post. Any advice would be greatly appreciated.
Sincerely,
Steve
Click to expand...
Click to collapse
press phone icon, then top right corner hit the 3 vertical dots.
select settings and it should be in there if you havent updated lately... they ****ed us and locked out network and volte settings.
djmdesign said:
Same issue with crickett (att).
got that txt msg, recently maybe december there was a firmware update that greyed out my network settings and hid some items.
i cant even change my prefered network, 3g 4g lte etc, its locked..
I have the 950u1 also
HOWEVER I have a s8 950U that I think has all these unlocked.
Im going to backup and odin flash the U firmware to the UI and see if it works.
Thats bull**** about doing this. greedy ****s..
I go with somone else if I have to.
Click to expand...
Click to collapse
Please let me know if this works. I thought about doing the same thing, but have not gotten around to trying it. In theory, it sounds like a solid plan. But I have a couple of concerns.
During a recent phone call, AT&T told me their system has flagged my IMEI and that my phone will stop working very soon. So, if the system flagged an IMEI as an unsupported device, will it even matter which firmware is installed? Or will their system just deactivate the phone at some point?
Second, if you install the 950U firmware in place of the 950U1, will the device become carrier locked at this point? That would really suck if it did.
BTW, I was able to lock preferred network to “LTE only” by dialing *#*#4636#*#* and entering Device information screen. Unfortunately, my phone would not complete a call when using LTE only setting. VoLTE provisioned toggle is greyed out, along with others. Seems to me that if a guy could self provision VoLTE, this would solve the issue.
I called AT&T tech support and spent 45 minutes trying to get them to provision VoLTE, but they could not, or would not do it. At first, they kept telling me that my phone is a 3G phone. I argued that I could change the radio to “LTE only” and that my sim card status showed LTE for “mobile voice network type”, which proves that the phone is indeed LTE capable for voice calls - but that it will not complete a call because it is not provisioned to do so. Eventually they told me that their system would not allow them to provision VoLTE for me, since it is flagged as an unsupported device. Which leads back to the first part of this post.
I also found some stuff on reddit about putting the phone into “engineering mode” and something about a Samsung tool that unlocks additional dialer codes. Have not tried this, tho.
At this point, I am just completely fed up with AT&T for this whole S8 situation, as well as other unrelated issues. I will most likely switch carriers for principle’s sake, even though I know other carriers play similar games.
Anyway, I am interested in whether or not you find a solution and would very much like to hear about it. Thank you for the response!!
willnotbecontrolled said:
Please let me know if this works. I thought about doing the same thing, but have not gotten around to trying it. In theory, it sounds like a solid plan. But I have a couple of concerns.
During a recent phone call, AT&T told me their system has flagged my IMEI and that my phone will stop working very soon. So, if the system flagged an IMEI as an unsupported device, will it even matter which firmware is installed? Or will their system just deactivate the phone at some point?
Second, if you install the 950U firmware in place of the 950U1, will the device become carrier locked at this point? That would really suck if it did.
BTW, I was able to lock preferred network to “LTE only” by dialing *#*#4636#*#* and entering Device information screen. Unfortunately, my phone would not complete a call when using LTE only setting. VoLTE provisioned toggle is greyed out, along with others. Seems to me that if a guy could self provision VoLTE, this would solve the issue.
I called AT&T tech support and spent 45 minutes trying to get them to provision VoLTE, but they could not, or would not do it. At first, they kept telling me that my phone is a 3G phone. I argued that I could change the radio to “LTE only” and that my sim card status showed LTE for “mobile voice network type”, which proves that the phone is indeed LTE capable for voice calls - but that it will not complete a call because it is not provisioned to do so. Eventually they told me that their system would not allow them to provision VoLTE for me, since it is flagged as an unsupported device. Which leads back to the first part of this post.
I also found some stuff on reddit about putting the phone into “engineering mode” and something about a Samsung tool that unlocks additional dialer codes. Have not tried this, tho.
At this point, I am just completely fed up with AT&T for this whole S8 situation, as well as other unrelated issues. I will most likely switch carriers for principle’s sake, even though I know other carriers play similar games.
Anyway, I am interested in whether or not you find a solution and would very much like to hear about it. Thank you for the response!!
Click to expand...
Click to collapse
Hi, I'm Newbie around here. I'd like to share my experience with ATT and my beloved S8+ this past few months:
Much like you and many others I started receiving texts from ATT by mid 2021 saying my phone would not work after Feb '22. Yes, every time they suspended my line I wasted 30~ 40 mins on the phone, listening how they would insist my S8+ was a 3G phone. It didn't matter that I offered to send them screenshots of my device showing the "VoLTE option" and "4G LTE" while both in the USA and Mexico. Thing is, they only based their saying on a st....id whitelist and all the reps are just talking heads.
I use an S8+ international version which is NOT on the dreaded list. and I am on the 300/year prepaid plan which allows roaming between Mexico and USA with no 50/50 usage limit.
I bought this phone on amazon for 350-ish bucks a couple of years ago and I love it!
I have to cross the Mexico/USA border very frequently and I need two separate numbers one on each country for business reasons so dual sim is a must. On the other hand, I receive lots and lots of phone calls while driving, this made me crave for android 8.1 when call recording was allowed by google, not the case anymore. None of these 2 features are available on the S8/S9 US based phones. I do not need 5G, I do not use social media nor watch videos on my phone but do get to use Pandora, Spotify, MLB radio and so on......... Enter SM-G955F/DS. I was able to change Samsung's CSC code to Israel so call recording is active for all those notes I cannot write down while driving and I get to carry just one device with 2 separate numbers thanks to a dual sim.
Ok, so back to my phone not being on the f... list :
Around Feb 10th, I got yet another email and SMS telling me it was my last opportunity to change or I MAY be disconnected after 2/22/22 ( funny choice of date huh?). I noticed that words on email and text messages had been changed from WILL NOT on Jul/2021 to MAY NOT work on Feb/2022. Since I know for a fact that my phone is VoLTE capable, I figured my S8+ would work as long as AT&T did not intentionally disconnected my line.
So, I took a crappy phoenix ATT phone and updated it's IMEI on my account via the ATT prepaid webpage. After getting "approval" from ATT's system, I put the SIM card in and used it for a full weekend. After that, I put the SIM card back to my S8+ and it is still going strong to date.
Today is March 1st, and I have been weary of ATT sneaking me out of their system but fortunately it has not happened yet. Needless to say, I have not updated my S8's IMEI on ATT's webpage and do not intend to do so.
Now, This "proves" that my phone is indeed capable of using VoLTE and HD , and all those things ATT said it would not do is just plain B.S.. if they disconnect me down the road I would definitely move to T Mobile although I would have some issues with the 50/50 international roaming and I still have 8 months left on my prepaid annual plan with ATT so, keeping my fingers crossed.
AT&T just wants to make more money out of selling new 5G devices while getting rid of their stocked 4G phones.
I wouldn't mind if they just plain out stated " If you do not buy from ATT then ATT will not support your device and will not sell service to you" then again, it would probably be a PR nightmare for them although they do that for WIFI calling anyways.
Ain't it funny how 2/22/22 is coincidentally a paycheck's time ( 2 weeks) after a new flagship phone (S22) was made available for purchase ?
Anyways, enough for ranting and conspiracy theories lol...
I have taken out and put back to my S8+ the SIM card two times in the past 9 days after 2/22/22 and my service is still in good standing.
Maybe if you got a new replacement phone that you don't like, you may swap back your SIM card and it MAY work just like mine is even if it is NOT ON THE INFAMOUS WHITE LIST.
Oldschoolguy said:
Hi, I'm Newbie around here. I'd like to share my experience with ATT and my beloved S8+ this past few months:
Much like you and many others I started receiving texts from ATT by mid 2021 saying my phone would not work after Feb '22. Yes, every time they suspended my line I wasted 30~ 40 mins on the phone, listening how they would insist my S8+ was a 3G phone. It didn't matter that I offered to send them screenshots of my device showing the "VoLTE option" and "4G LTE" while both in the USA and Mexico. Thing is, they only based their saying on a st....id whitelist and all the reps are just talking heads.
I use an S8+ international version which is NOT on the dreaded list. and I am on the 300/year prepaid plan which allows roaming between Mexico and USA with no 50/50 usage limit.
I bought this phone on amazon for 350-ish bucks a couple of years ago and I love it!
I have to cross the Mexico/USA border very frequently and I need two separate numbers one on each country for business reasons so dual sim is a must. On the other hand, I receive lots and lots of phone calls while driving, this made me crave for android 8.1 when call recording was allowed by google, not the case anymore. None of these 2 features are available on the S8/S9 US based phones. I do not need 5G, I do not use social media nor watch videos on my phone but do get to use Pandora, Spotify, MLB radio and so on......... Enter SM-G955F/DS. I was able to change Samsung's CSC code to Israel so call recording is active for all those notes I cannot write down while driving and I get to carry just one device with 2 separate numbers thanks to a dual sim.
Ok, so back to my phone not being on the f... list :
Around Feb 10th, I got yet another email and SMS telling me it was my last opportunity to change or I MAY be disconnected after 2/22/22 ( funny choice of date huh?). I noticed that words on email and text messages had been changed from WILL NOT on Jul/2021 to MAY NOT work on Feb/2022. Since I know for a fact that my phone is VoLTE capable, I figured my S8+ would work as long as AT&T did not intentionally disconnected my line.
So, I took a crappy phoenix ATT phone and updated it's IMEI on my account via the ATT prepaid webpage. After getting "approval" from ATT's system, I put the SIM card in and used it for a full weekend. After that, I put the SIM card back to my S8+ and it is still going strong to date.
Today is March 1st, and I have been weary of ATT sneaking me out of their system but fortunately it has not happened yet. Needless to say, I have not updated my S8's IMEI on ATT's webpage and do not intend to do so.
Now, This "proves" that my phone is indeed capable of using VoLTE and HD , and all those things ATT said it would not do is just plain B.S.. if they disconnect me down the road I would definitely move to T Mobile although I would have some issues with the 50/50 international roaming and I still have 8 months left on my prepaid annual plan with ATT so, keeping my fingers crossed.
AT&T just wants to make more money out of selling new 5G devices while getting rid of their stocked 4G phones.
I wouldn't mind if they just plain out stated " If you do not buy from ATT then ATT will not support your device and will not sell service to you" then again, it would probably be a PR nightmare for them although they do that for WIFI calling anyways.
Ain't it funny how 2/22/22 is coincidentally a paycheck's time ( 2 weeks) after a new flagship phone (S22) was made available for purchase ?
Anyways, enough for ranting and conspiracy theories lol...
I have taken out and put back to my S8+ the SIM card two times in the past 9 days after 2/22/22 and my service is still in good standing.
Maybe if you got a new replacement phone that you don't like, you may swap back your SIM card and it MAY work just like mine is even if it is NOT ON THE INFAMOUS WHITE LIST.
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Yep... AT&T is full of it. I got sick of wasting my time and energy trying to fight this. I eventually just switched over to TMo, and I have been running around with my S8's radio set to LTE only. No issues whatsoever. Great cell service, $30 bucks a month cheaper, all fees included in the flat rate, and a free Netflix account, to boot.
See ya AT&T!!! I hope some group with the the gumption and time takes you to court for your deceptive trade practices. I hope you lose lots of customers, time, and money for your douchery!!!
Has anyone looked into potentially using ODIN to use AT&T's firmware on the unbranded G950U1 without rooting to see if it adds the VoLTE software feature? Does anyone know if that flashing will disable (permanently break) samsung pay? I don't want any rooting since that will permanently break samsung pay on the hardware.