[Q] No Internet access in Australia?? - Venue Pro General

i'm using 3 in australia, i got 3g signal but i can access the internet using my data connection. the phone said "no radio". does anyone know why and is there anyway to update the radio firmware?

I'm with Vodafone in Australia and have no problems with internet whatsoever... I had to play around a bit with the apn settings though to make it work; you might consider calling up 3's customer service for assistance. I'd recommend you ask for the settings of several/all WP mobiles they have on offer, one of those settings will surely work

DVP_AU said:
I'm with Vodafone in Australia and have no problems with internet whatsoever... I had to play around a bit with the apn settings though to make it work; you might consider calling up 3's customer service for assistance. I'd recommend you ask for the settings of several/all WP mobiles they have on offer, one of those settings will surely work
Click to expand...
Click to collapse
thanks for your advise. btw could you show me how you config your apn?

Go to
'Settings' -> 'Celluar' -> 'edit apn'
Here you have to enter your provider access point name (apn);
I'm not sure, maybe this site will help you?
Doh! I just realised I can't post any links until I don't get more posts
Just type 'apn australia 3' into Google, I'm sure you will find heaps of results...
If not, as I said before, best check with 3's customer service, they will certainly be able to help you...

Related

manual network selection still switches to other networks

Hello all,
I've tried searching for this, but didn't find anything about it, so I hope that's not due to me having bad searching skills :?.
I have an MDA Vario from T-mobile (dutch), and am using it without letting the preloaded software run (by softresetting right after initial WM5 setup). It works perfectly fine, but I have one problem with it, being that even though I manually set the phone's network to T-mobile, when I go into Belgium it still switches to another network.
Since I have an unlimited GPRS plan, I just leave msn on all the time, but I don't want it to be causing any GPRS traffic while roaming on another network (which would be expensive), and since internet is the only thing I use the phone for (I have another phone I use for general voice calls), I would like it to just not register to any network at all when it can't find my home network.
Oddly enough, my motorola MPX200 (running windows mobile 2003) seems to be having the exact same problem (which is why I was surprised to not find any topics discussing this before). My colleague who has the same phones (MPX200 and Vario) also has the same issue.
Since I live really close to the border, I have to be very vigilant about this to avoid high roaming costs... If I can't fix this on the phone side, I guess I'll have to ask T-mobile if they can place a roaming bar for me.
Does anyone have any idea how to fix this? Or, in some odd MS logic, is it supposed to behave like that??
Have you tried going to "Phone > Menu > Options > Network >Set Networks" checking only your network, unchecking the rest, and setting "Network Selection" to "Manual" ?
Ahh, actually I hadn't. I tried to go to that screen earlier, but it wouldn't open. I guess I had my eyes in my backpocket since it clearly says to terminate the active connection and try again .
Thanks for the suggestion, I'll see if it helps next time I head into belgium far enough to lose T-mobile coverage .
Good luck !
Well took me til now before I could test it, went into belgium to go to the cinema (saw chronicles of narnia... don't bother unless you enjoy childish disney flicks...) but it still switched over to another network...
Guess I'll just get a roaming bar on it, until I get smart enough to code something up to disconnect GPRS on other networks (pah right ).
Unless anyone else got any ideas?
Hi!
Well, I have the same problem.
I selected "manual network" and erased all preferred networks but my own.
Still t switches to the network with stronger signal.
T-mobile-Germany hotline said that this is the normal (??crazy??) functionality of the phone. Stunned.
Hello!
I have exactly the same problem with my Qtek 9100, I live in France and work in Switzerland. 2 or 3 times a day I have to check if the selected network is still the good one if I don't want to pay the roaming cost.
I've contacted a french developper to see if he is interested in the development of a little software that could help us... I will keep you informed!!!!
Thierry from France.

youtube problem

Hi I am new the blackstone world just bought it this week and im using T-mobile in US and im using the edge network but when i try to use the youtube app on the phone it onl works when the phone is connected to wifi any ideas on how to fix this i tried searching but didnt find anythin
maybe your network isnt strong enough where you live, you can try to set the settings from highest quality to fastest download.
how do i do that
could be a proxy setting as well. with at&t, HD users had to remove the proxy entry with a registry editor. once removed, youtube worked... don't know for sure that this will work for you since you're on T-Mobile, but it's worth a try. go here for instructions to remove proxy settings.
Hi. I had the same problem (I'm living in the UK but wih TMobile). TMobile set a restriction on YouTube & you had to provide proof of being over 18 - go in to your store & get them to life restricted access - or give them a ring! You'll need credit card details as proof of age.
Phil G, South Wales

Trouble Connecting to AT&T EDGE on my Topaz

Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
pa49 said:
Check with your service provider that the edge service is enabled for your account. Then check you have paid for the correct plan (I don't know the procedure that applies to AT&T, but they may require all this).
If you have everything enabled/paid for then there is no technical reason why you should not be able to connect unless there is no service in your area!
Click to expand...
Click to collapse
pa49, thanks for your reply. I am sure that edge service is enabled for GoPhone accounts (not 3g though) and I am sure there is service in the area. If I am not wrong, the gray "E" icon on my status bar is telling me that there is edge available but that I am not able to connect to it.
I am just hoping that there is someone here that is using an unlocked HTC touch diamond2 in the united states that is able to access the internet via edge.
erdamn said:
Hi! I am experiencing trouble connecting to AT&T EDGE on my unlocked Topaz. I purchased this phone aware of the fact that I wasn't going to have 3G available but not having EDGE as well is very disappointing.
I have an AT&T GoPhone account and I have also installed the recommended settings from the Connection Wizard that popped up when I had inserted my SIM Card. However, I constantly have a gray E icon on my status bar and I am unable to access the internet. When I test the internet connection by trying to update the weather I get the following error: "The answering modem disconnected. To check your connection settings and change them if needed, tap Settings."
I have called AT&T they kept me waiting for an hour and were not able to help me. They were going to file a report for the tech support to review but they did not file the report that because I did not have another telephone number to give to them beside my cell phone for them to call me back(I am an international college student, I don't have a land line). I then tried to get help from their online chat support but their system won't allow me because my account is a GoPhone. So I am stuck here with my $450 dollar phone not able to enjoy its features to its full extent .
Is there anyone else that has experienced this problem? Or is there anyone that could help me configure the connection settings manually?
Thanks!
Click to expand...
Click to collapse
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Bruce Inman said:
Go into Settings\Connections\Connections\Advanced and make sure both networks are set to MediaNet and take out the proxy server if there is one.
Click to expand...
Click to collapse
It didn't work
erdamn said:
It didn't work
Click to expand...
Click to collapse
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
pa49 said:
Ok. Make sure you have the correct settings. Then in Manage existing connections tap and hold the modem connection and delete the entry. Reset the phone and then input the settings again manually. Don't let the phone run the auto connection setup.
Click to expand...
Click to collapse
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
erdamn said:
Unfortunately what you have suggested is not working also :S.
Maybe I have something wrong with my settings. Even though I have done a lot of searching in order to find the correct settings for an Unlocked Diamond2, I have not been able to find the settings specifically for an Unlocked Diamond2 with WM6.1/6.5. The settings I found were for previous versions of WM or were for another HTC model.
Click to expand...
Click to collapse
What radio are you running?
I hate to say it but I don't think your going to get it to work. And I'm sorry because its all my fault! See for the past 4 years I have been a DM for AT&T and one day I was braging to our "smartphone support team" about how with my 8925+WMWifi+PayGo account with the 19.95 unlimited data package I could brodcast 3g wifi speeds through out my entire house with no need to worry about being charged overages for the 5GB soft limit (simply because no "real" info is needed to create a paygo account you can just say your name is Jon Doe and the give you one)
Two days later I got an email that the prepaid unlimited internet service had been disscontinued forever :-(..... And much more security was added to the system....
Your best bet to get internet working on the device is to put your sim card in an old moto razor (this way your razr IMEI doesn't flag you as a "smartphone" ) dial 611 and subscribe to the highest data package you can which is like 200MB or something.
Then you can put your sim card back in the TD2 and you should be good to go... for 200Mb's that is.... then your SOL...
and again sorry... you know what they say "loose lips sink ships"
or if you have a credit card or bank account switch to Pick-Your-Plan its a lot cheaper minute wise in the long run and you can have unlimited data just make sure to give them a bogus IMEI to some crappy razr you can find in every household....

Sun internet on X1

Hi I'm Lui, I own an Xperia X1 with a Sun cellular postpaid. I rarely use GPRS/3G to connect to the internet and instead use Wifi. But recently, life pushed me to use Sun internet and I was annoyed that I cannot actually browse using it. I have gone to the Sun Shop for them to try and configure it, but they say that X1 is not yet in their list of handsets.
To get to the point, can you use Sun Internet to surf? what are your settings? how did you configure it?
I am terribly desperate and have combed through google for settings that work, to no avail. For the mean time, I bought a prepaid Smart sim for emergency situations, but considering that X1 has a long reboot time, it really tests my patience.
Hoping for guidance, Lui
you have to run the connection setup to download and configure the settings for GPRS/3G internet. goto;
Start >> Settings >> Connections >> "Connections Setup"
If that doesnt work then your Xperia wont support your cellular provider until its unlocked.
hope this helps
my phone is unlocked. if you read my post again, you'll see that i can use different networks with the handset. i have already tried configuring setup, it doesn't connect. gprs/wap has already been activated by the network.
ehat i'm looking for is if there's some manual settings i need to do. pls do not sugest to me the settings if you've only googled it and did not try for yourself. and definitely not if you use a different network
actually tama sinabi nya im using sun on experia check if your plan has active internet first, then do the one in post above its automatic already for unlocked phones . if all else fails type manually apn: internet, as setting. Some people are trying to help you so dont be an a$$ about it
skin gumagana libre pa
@xerex999 I'm sorry if you feel I'm being rude in my post above. I'm just stating that since he is not Pinoy and definitely not a Sun Cellular user, he is in no position to give me advice regarding this matter. What I need is tried and tested advice from a PINOY using SUN CELLULAR POSTPAID.
I have already tried several manual settings, auto config. went to sun center. asked around. Somebody has confirmed that they can connect to internet using SUNCELLULAR PREPAID.
So, in short, what I need here is feedback from a fellow PINOY who is also using SUNCELLULAR POSTPAID.
@kenneth_jae who is your mobile provider?

*WARNING* Unlocking to other network BREAKS MMS

To anyone intending to buy an Omnia7 and unlock it to put on another network...
BEWARE - MMS WILL NOT WORK.
Theres no way to change MMS settings for your new carrier.
I bought one a couple of days ago, and fell into this trap. The phone is going back as a consequence.
MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.
at45 said:
MMS and other network settings can usually be configured via SMS. I'd call the new provider first and ask them to send you such a message. The phone should act on the information automatically.
Let me know if this works.
Click to expand...
Click to collapse
Good suggestion, but we already tried that. They sent two SMS, neither were received. Standard SMS works fine.
I assume Wp7 cannot be configured in this way
You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...
Necroman_AI said:
You must use an app that can configure those options or try to find them on the test app of the Samsung...
This is because carriers block the auto configuration that WP7 makes use with the card you have inserted.
HTC made an app for that and i think LG can be configurated on the MFG app...
Click to expand...
Click to collapse
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(
scoob101 said:
it appears Samsung also made an app, but me, and all the reviewers on the marketplace cannot get it to work. I'm left with a phone which can't support MMS. Very frustrated :-(
Click to expand...
Click to collapse
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?
Necroman_AI said:
Thats really bad! Well i'm sure carriers will eventually get a WP7 configuration later, but can you try to obtain support from Samsung on the non working app?
Click to expand...
Click to collapse
I will have a go with Samsung, but I`m not holding out much hope. It appears the carrier (Three) is blocking the configuration application from working. The only other thing I can think of is flashing the firmware with a stock samsung version. Anyone know if thats a possibility??
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
The saga continues.
scoob101 said:
I`ve just been down to the 3 shop, and they won`t accept the phone back, because its been unlocked, funnily enough they didn`t mention this when I bought the phone and told them I`d be using it on O2.... I`ll speak to trading standards as well.
Click to expand...
Click to collapse
If you bought it in store and it's not faulty and is fit for purpose then they don't have to do anything as far as I'm aware. If you bought it remotely (online/phone) then you can return it without giving a reason within 14 days.
But since you've unlocked it that returns guarantee won't apply anymore as it's not in the condition it was in when sold. Your only grounds would be a fault or not fit for purpose, and the purpose was to work on the 3 network which I assume it does. And in neither case would they be obliged to give you a refund, just a replacement (which presumably would be locked to 3 again).
If I were you, I'd ask your preferred service provider (the new one) to re-flash it in their service centre, as that'll probably be their version of the firmware with their MMS settings. There will probably be a charge since they didn't supply the phone.
Have you checked if the Samsung Diagnostics tool can help you out?
I have a T-Mobile UK phone unlocked and I'm using it on AT&T in the US. I have the same problem.
Everything else works great on the phone (including 3G) but not MMS.
I think I can help you relock it again.
Please try *7465625*638*XXXXXXXX#
which XXXXXXXX is an random number or the code you got from me before
Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.
delphimon said:
Try doing a factory reset on the phone while you have the new SIM you want to use in the phone.
Click to expand...
Click to collapse
Yea, tried that, no dice.
We`ve decided to keep the phone, despite MMS not working (its a gift for my wife). Sh`ll email pictures instead, which is annoying but hopefully a fix for this will come out soon.
Data Too?
Apologies if this may seem like a dumb question, but is accessing data (e.g. 3g) on your unlocked phone (on a different sim) also affected or is it just MMS?
Cheers,
Asim
I thinks these issues only happend on locked phones that were unlocked after or even unlocked ones that carriers sell. This is because the carriers are blocking the autoconfig of WP7 for MMS and other stuff. I sure thought that MS would not allow this kind of stuff...
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
Thats pretty much what I thought when I herd you couldn't MMS.
not that I've ever sent one
But it is another dirty trick the Mobile TelCo's are playing on us.
I've tried the Samsung Network Profile app with O2, Giffgaff, T-Mobile, Virgin, Tesco, 3 and Orange sims all with the same result...
'This Application can't be launched with your Mobile Operator'
Yup. My phones mostly been living off Wifi
Didn't think many people bought smartphones for the "phone aspect" heh
Data connection when i'm out.
Few phone calls.......whatever they are now.....
Antiskunk said:
To be fair, who still actually uses MMS?
You just bought a phone that is heavily oriented around data plans.
Emails are free, MMSs are not.
No offence intended here.
Click to expand...
Click to collapse
With respect, my wife uses MMS, and as its her phone, its not unreasonable for her to be able to use that function, is it????
Yes, she can use email to achieve a similar function, but you will already know that MMS has some distinct advantages over email (auto resizing pictures, compatibility with phones which don`t support receiving email, push delivery to all devices).
For these reasons, your implied assertion that MMS and Email are interchangable, is a long way off the mark.
Oh, and emails are not free - they consume your data allowance. I don`t know the price differential is between MMS charges, but my point is they aint free.
I`m sorry if this comes across as shirty, but implying that this isn`t a problem is not very helpful.
i have the same problem, do you guys have a solution for this...
guys,
i have found the following solution of the internet and i need your advise:
MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:
1. Go to the phone app
2. Dial ##634# and click Send
3. When prompted for a password type 277634#*#
4. You should now be at "Factory Menu"
5. Choose "Engineer Menu"
6. Choose "Other Setting"
7. Verify that "Set ADC" is set to Enable
8. From the "Other Setting" page, choose "Set network profile"
9. You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.
10. Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"
After you choose that *.xml profile, your MMS should be working.
what do you think ???????????????

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