Hey guys
So every 2-3 weeks while im just normally on apps or scrolling my s7 edge goes black, becomes unresponsive and I have to force restart it. Then it works perfect after that.
Its the exynos version. Can it be fixed with updates etc. Or is there a way I can fix it
Thanks
Related
Hi all,
I know there a two threads open about random freezing and rebooting but I just wanted to find out if there are users in UK like myself who have had their S7 or S7 Edge freeze out of nowhere then shut down. Mine has done it twice since I got it on the 8th but it doesn't reboot just turns off and requires me to press volume down and power for around 7 secs, mine has come back on both times using this method luckily.
Do we think this is a software issue or hardware? Not sure whether to even go to Samsung as I think I'm just going to get the same old response, then swapping it and still having the issue with new one. Would like to know if many other UK users have had this happen, US users seem to have random freezing and reboots will using certain apps but mine both happened while using the multi tasking button . .going back into others apps etc
Cheers guys!
Mine did it a couple of times on the 8th. After that it hasn't done it since.
Hi
I have my sgs7e from Virgin, black version. Very first hour it froze once but that could be the fact the apps didnt optimaze fully. That was a one off and the phone is flying fast since.
Btw. Using smart manager by Samsung very often to kill running tasks and free up ram. Phone is a beast, very happy
Sounds maybe app problems more than a full hardware issue . . Hoping a update fixes but it isnt doing it to me on a daily basis
Got the UK version direct from Samsung and had no freezes or unwanted restarts since launch.
My wife has the EE brandad model. Her's has restarted on it's own once since she got it on the 8th.
I have had no such issues with my unbrandad model (purchased from CPW)
Mine has frozen 3 times. I've had to manually shut it down with volume down + power to get it unfrozen
I have an S7 edge black and it froze for the second time last night using the night clock at 00:02. I wasn't even using the phone so have no idea why this would happen!!!
ive had it happen 3 times but i think its got something to do with the sd card because when it eventually restarts it doesnt see the card until i restart it again
done it once while in aida64 totally froze and needed me to force reboot
not done it since
mine was from EE
Mine has frozen 3 times too. I've had to manually shut it down with volume down + power to get it unfrozen
Mine has frozen at least 5 times since 8th March when I got the phone from EE. The first 3 times it happened when the phone was not in use but had the always on clock turned on. I thought it was the always on screen causing it and turned it off, but in last few days it has happened again when I was simply using the phone. I had to reboot it by holding the power button with volume down. Really frustrating especially when you have spect so much money on pre ordering an expensive phone and contract.
I wasn't expecting it from S7 edge which is Samsung's flagship phone. Very disappointed with the stupid Touch-Wiz interface. I wish they sell 2 versions (one with Touch-Wiz and one without) and let users to choose. It eats so many resources and is completely pointless. Samsung better release an update to fix this issue.
Hello XDA members,
I have some little problems with my Galaxy S7 Edge (SM-G935F) (from the Netherlands)
Sometimes, no matter what time of the day it is. My phone just randomly restarts itself. After the reboot it gets stuck in a boot loop at the Galaxy S7 Edge screen, not booting to the samsung logo.
I have this problem since a couple of weeks now. Sometimes the phone just works fine like a week. And sometimes it reboots itself like 3 or 4 times a day..
If i leave my phone at the galaxy edge screen for a while (like 1 hour), then suddenly it boots to the Android OS (6.0.1).
When the phone is in the reboot loop im able to get in to the download mode. But im not able to get in to the recovery mode.
I already have done a factory reset when i was able to access the recovery menu, and also cleared the cache.
Also tried booting up the phone without sim and sd card. but it still gets stuck.
I think it has something to do with a currupt firmware or a corrupt Android OS.
My phone is not rooted btw.
I have read some articles that u are able to flash a new firmware, bootloader ect. with Odin.
But does this void the warranty of the phone or does it trip the Samsung KNOX?
Because i don't want to void the warranty...
Did some of u guys had this problem too?
Kind Regards,
Toxicz
Why would you leave the edge screen (presume you mean the edge screen as in Apps Edge/Tasks Edge etc) screen open for "like 1 hour"?
What's the point?
If you don't mean the Edge Screen - hard to know what you do mean?
I did some theming once and the Edge Screen kept my device awake even when I wasn't using it. Result - 85 Celsius cpu temperature, almost unholdable device because of heat, lag +++ and 7% per minute battery drain.
No reason at all to have the Edge Screen active for an hour. Use when necessary.
B3311 said:
Why would you leave the edge screen (presume you mean the edge screen as in Apps Edge/Tasks Edge etc) screen open for "like 1 hour"?
What's the point?
If you don't mean the Edge Screen - hard to know what you do mean?
I did some theming once and the Edge Screen kept my device awake even when I wasn't using it. Result - 85 Celsius cpu temperature, almost unholdable device because of heat, lag +++ and 7% per minute battery drain.
No reason at all to have the Edge Screen active for an hour. Use when necessary.
Click to expand...
Click to collapse
It's not that edge screen.. I'm talking about the boot process when u turn on the Galaxy S7 Edge..
The Galaxy S7 Edge boot image.
I'm unable to post a link with the image because I don't have 10 posts..
Hey guys,
Lately I've been having some issues with my note SM-n910F, while using it, it often lags but that's not the main issue. When I turn off the screen it freezes and I can either restart it or wait for about a minute and then it turns on again fine. It happens quite a lot and it's really annoying. I was on stock when it started then flashed it and now revert it back to stock and it keeps happening, could it be HW issue?
Hey guys,
I have absolutely researched this to death - wanted to see if any tech geniuses could help me out.
I have a 6-month old S7 Edge. It freezes occasionally (once every 2-4 weeks maybe) and will become completely unresponsive until it completely drains of battery and dies. No hard reset button combination works and once it turns on it can freeze a lot again. It's completely sporadic and I can't figure out any particular process that it is causing it. Basically, I think there is a hardware condition in my phone because the problem has occurred on several different ROMs I've installed.
It is currently running the stock OS but has previously been rooted so I cannot send it back on warranty. Do you think there is a solution to my problem or am I facked?
Thanks legends,
Joey
Hi.
I know it's early days for the European market to be using one of these phones, but I have had mine since Saturday. I'm finding that it will freeze for about 20 seconds before switching itself off and then restarting. It doesn't matter which app I'm using, at one point I was playing music and it made the most horrendous noise before doing it. Other times I've been playing videos, I've been on the Internet or on Facebook or something and the same thing has happened.
I'd first set this phone up through SmartSwitch, so I figured maybe do a factory reset and reinstall all my apps fresh. This has made no difference. Has anyone else experienced this problem?
I have mine since Friday, not one issue. Freezing and restarting sounds like software or hardware issue. If I was you I would factory reset again and run clean without installing any software yet (could be a program you're installing). If it's fixed, then load few programs at the time to try to identify which batch has a bad program in it. At the end, if you don't want to bother or it still doesn't work, just return it.
Hi Pete
I have a feeling it's a screen issue, the last time it happened there was a thick jagged line about 5mm going across the lower half of the screen. Could well be hardware/screen. Obviously I just got it so I'm going to probably going to have to return it. Thanks for the quick reply
Galaxy S8 Freezing here too
I purchased a Galaxy S8+ for myself and an S8 for my daughter. We got the phones on April 20th and since then only the S8 has frozen twice. The clock on the front of the phone stops, the only way to 'wake up' the phone is to press and hold all of the external buttons for ~15 seconds.
What is the Samsung warranty like in the event that this becomes a real problem?
Is this still happening to anyone? I have the T-Mo varient of the S8 and I have returned my first one, now its happening to my second. It just freezes randomly, once or twice a day.
This just happened to me. Was watching youtube before the screen froze and the speaker started playing a buzzing tone. It restarted after a few seconds and during bootup, a blue bar appeared at the bottom of the screen