Problemes connecting to pc - Galaxy Note 3 Q&A, Help & Troubleshooting

Hello , I have SM-N9005 and I updated it manuly to android 5.0 and since then I have a problem with connecting it to my pc with usb ... I used diffrent usb cables and diffrent pc and laptops and the phone just charge but the pc dont requnaize the phone

Update usb driver. Turn on/off usb debugging.
Sent from my SM-N920C

Rosli59564 said:
Update usb driver. Turn on/off usb debugging.
Sent from my SM-N920C
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I already did that but it aint working

Answers to this question are usually .
Install Samsung drivers .
Change USB cables .
Change USB port on PC .
See multiple identical posts .

Related

uable to get usb connection working

since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
i am haing same prob here after flashing a rom
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
jona29 said:
just backing phone up with clockwork mod then going to do a factory restore to see if it cures the problem ,dont think it will but i can but try . device doesnt even go into mtp ? mode .
even in clockwork recovery when the usb is mounted as mass storage it isnt detected
well tried that no success , cant send phone back as cant factory restore it as i cant connect to odin. by the way what rom are you running and what version of galaxy have you got 8gb or 16gb
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Have you tried the debugging mode?
EDIT : Try installing the usb drivers from my signature.
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
jona29 said:
ive tried debugging mode no different , i can even select - deselect usb debugging whist the usb cable is connected .
the usb drivers from your sig are for windows x64
my wifes galaxy s is detected by the computer fine ,same usb cable and port
Click to expand...
Click to collapse
What OS are you running?
windows 7 32 bit
galaxy s 16gb with darkys v8 gingerbread (previously darkys version 6)
Can't you get hold of a friend's usb cable?
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Cypher_X said:
Try a wipe/reset
If that doesnt work, try an other rom .... Stock or non-darkyy
If that doesnt work, im afraid there is a hardware problem
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
You are funny, their phone is OK, the CABLE doesn't work. Right?
jona29 said:
hi i have multiple usb cables here 2 original samsung galaxy cables plus multiple other micro usb cables . non of which work with the phone . not to sound ignorant but dont you think i have tried the obvious things first ?
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DID you try to put a RIGHT cable into a WRONG hole???
You are not alone, I have exactly the same problem, but wrote it off as a hardware problem, because it started after my son (9 months and teething) gnawed on the phone for some time...
Sent from my GT-I9000 using Tapatalk
ok tried different roms etc no luck must be hardware related going to open the phone tomorrow and check the usb socket . only really worried incase i need to use odin to recover after a bad flash , or incase the usb decides to die completely and i cant charge the phone
jona29 said:
since around a week ago my phone has not been able to connect to the usb ,
it does still charge via usb cable from the pc but the cable is not detected for mass storage ,kies or usb debug .
i know drivers are ok on pc as my wifes phone still connects fine .
is there any way to test that the usb socket is broken internally
Click to expand...
Click to collapse
Hey Jona29 i had the same problem some time ago i solved it by changing usb port (preferably one direct to motherboard) while pc is off then start it while in download mode and flash with odin.
Good luck bud, i know how frustrating it is
UPDATE ! fixed the phone ,yes it was hardware not software at fault . dissasembled the phone and removed the board with the usb connector on .
heated the board around the connector with a pyro pen to reflow the solder
let it cooled and then reassembled the phone .
powered up phone and connected usb lead ,computer recognised phone and phone recognised usb connection
probably took me 30 mins to complete the task.
better than say a 4 week wait from samsung
jona29 said:
heated the board around the connector with a pyro pen to reflow the solder
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Slick. I have taken my phone apart for USB problems as well, but I would be scared to try to reflow something on the PBC. The connections are so small.
I have had the USB issue as well but it always seemed to be the cooked ROM iI was using.
Ian
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
mik3y007 said:
I had the same problem, after using DXJPA ... every time i connected the phone (even in boot mode) i received "USB device not recognized" ... I don't know what worked in the end, but i tried a lot of things: I bought a new cable (same problem), I used another computer (same problem), I tried on W7 x64, W7 x32, XP SP3 (same problem), uninstalled and reinstalled Kies, I uninstalled and reinstalled an older version of Kies, changed the phone form a computer to another, played a lot with USB ports ...
After 2-3 hours of pain, Odin saw the phone ... flash it to JPY and no USB problem anymore ...
Maybe this will help someone
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Click to collapse
have the same problem..
tried everything.. i dont dare to reflow my phone..

Phone keeps rebooting

Hi there ,
My phone keeps rebooting every time I connect it to the pc
Build Nr JSS15J.I9505XXUEMK9
BaseBand I9505XXUEMK9
Android 4.3
Anyone had this And how to fix it
cheers for any help
Try reinstalling your phones USB drivers. Does your phone only crash with Android debugging turned on? Try connecting to a rear USB port (rear USB port on computer output more mAh than front USB ports). Try another cable. If it still crashes check the phones micro USB port as it could be faulty.
Sent from my GT-I9505 using Tapatalk
Also try a different cable.
retrotronic said:
Try reinstalling your phones USB drivers. Does your phone only crash with Android debugging turned on? Try connecting to a rear USB port (rear USB port on computer output more mAh than front USB ports). Try another cable. If it still crashes check the phones micro USB port as it could be faulty.
Sent from my GT-I9505 using Tapatalk
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turned debugging on installed usb drivers but yellow
Lennyz1988 said:
Also try a different cable.
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Click to collapse
Took sd card out replaced it now its working again cheers guys :fingers-crossed:

[Q]_S5360, USB Device Not Recognized_ Help plz

I tried a ROM, and i fail, i can't turn on my phone (s5360), i must back my phone to STOCK ROM with Odin, but USB Device Not Recognized, i installed driver, help me
follow the instructions on my thread
http://forum.xda-developers.com/showthread.php?t=2568853
if you have installed the driver correctly using rear usb ports if on a pc and set your phone to download mode correctly there is no reason why odin will not display com then a number in a coloured box under com:id which shows odin is connected and you have android adb device displayed in device manager
thanks your help but it not work
thanks your help but it not work, :crying: i tried kies, it also not work
gemnett said:
thanks your help but it not work, :crying: i tried kies, it also not work
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Click to collapse
you can not use kies to flash or restore firmware on galaxy y - it is not supported and kies is just not needed
if you have installed the usb drivers from the link in my thread (in compatibility mode if on windows 8/8.1) - are using a working usb cable rear usb ports on pc and correct split firmware from my thread it will work
unless you have a faulty usb port/cable it will be due to user error
gemnett said:
thanks your help but it not work, :crying: i tried kies, it also not work
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Click to collapse
Are you boot into download mode already? If not , odin will not recognize your phone anyway
install samsung usb driver first n then connect your phone with download mode by usb
Note:make sure that usb driver is install properly before connect ur phone
.
marcussmith2626 said:
you can not use kies to flash or restore firmware on galaxy y - it is not supported and kies is just not needed
if you have installed the usb drivers from the link in my thread (in compatibility mode if on windows 8/8.1) - are using a working usb cable rear usb ports on pc and correct split firmware from my thread it will work
unless you have a faulty usb port/cable it will be due to user error
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Click to collapse
i did it.. install the usb drivers from the link in your thread(win 8.1), put cable in rear sub port.. but still no working.... i give up
!!
GalKill said:
Are you boot into download mode already? If not , odin will not recognize your phone anyway
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of course
@@
before that, i installed ROM cm7.2 with Kernel [email protected]#2. but it fail and can't boot. recovery also no
gemnett said:
i did it.. install the usb drivers from the link in your thread(win 8.1), put cable in rear sub port.. but still no working.... i give up
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Click to collapse
did you run the usb driver setup in compatibility mode?
right click the setup file
click properties
click compatibility tab
tick box to run in compatibility
select windows xp (service pack 2 will do)
apply
then run the setup
im using windows 8.1 and no problems with me
marcussmith2626 said:
did you run the usb driver setup in compatibility mode?
right click the setup file
click properties
click compatibility tab
tick box to run in compatibility
select windows xp (service pack 2 will do)
apply
then run the setup
im using windows 8.1 and no problems with me
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Click to collapse
i did, pack 2..but still USB Device Not Recognized, maybe my phone die. hehe. but thank you....
Ah, this is my problem: "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" :cyclops:
gemnett said:
i did, pack 2..but still USB Device Not Recognized, maybe my phone die. hehe. but thank you....
Ah, this is my problem: "This device is disabled because the firmware of the device did not give it the required resources. (Code 29)" :cyclops:
Click to expand...
Click to collapse
right click the device
click uninstall
restart the pc
then put phone into download mode
connect usb
push vol up on phone to start connection
drivers should then install
Try to use your cable connected from your pc and your phone again. If the same problem happened, try to connect your phone using that cable to another pc. BUT if that phone is not recognized, I think the problem is in the cable. Try to buy another one, and if same thing happened, the problem is in the usb port of your phone.
DiwatangTboom said:
Try to use your cable connected from your pc and your phone again. If the same problem happened, try to connect your phone using that cable to another pc. BUT if that phone is not recognized, I think the problem is in the cable. Try to buy another one, and if same thing happened, the problem is in the usb port of your phone.
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I think so.. the problem is in the usb port of my phone... so, what i have to do ? replace?
gemnett said:
I think so.. the problem is in the usb port of my phone... so, what i have to do ? replace?
Click to expand...
Click to collapse
Yep.

USB 3.0 Problem with my Note 3

Since the day i bought my note 3 i have been having problem with usb 3.0 connection. Whenever i connect it and click on usb 3.0 i get this error saying "unable to connect devices via usb 3.0" (See photo attached).And also in my pc , note 3 doesnt works with usb 2.0. Please help me out to solve this problem.
Things I Did to tackle this problem :
1. Used another USB 3.0 cable other than the original samsung.
2. Used another USB 2.0 Cable.
3. Used the second USB 3.0 port on my mother board.
4. Used all the USB 2.0 Ports on my mother board.
5. Removed USB Drivers and installed again.
6. Uninstalled USB 3.0 Drivers from device manager
7. Updated from Windows 8 to 8.1
8, Formatted my C Drive.
I Did all the things that i have mentioned but still no use. Plz Help me fix this ****. !! -_-
I have the same issue. Have you found a fix yet? Just got a new laptop. never had usb 3.0 before. But every time I click usb 3.0 on my phone I get the message that I cant connect to other devices via usb 3.0.
Installed the Samsung drivers? Updated your BIOS? Do other USB3 devices work?
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
Installed the Samsung drivers? Updated your BIOS? Do other USB3 devices work?
Sent from my SM-N9005 using Tapatalk 2
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Click to collapse
Yes drivers are installed. Tried kies and nothing. Then I tried reinstalling drivers and still nothing. Mtp works fine. But any time I touch the usb 3.0 option on my phone it disconnects and switches back to mtp. I get a notice saying unable to connect devices via usb 3.0. I dont have any other usb 3.0 devices to test with.
ShadowLea said:
Installed the Samsung drivers? Updated your BIOS? Do other USB3 devices work?
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Samsung Drivers are installed with proper CDC . Never tried updating BIOS . Other USB 3.0 devices like My WD HDD works just fine. I just now installed Win 7 64x Professional . Same problem . Also i tried to format the same Win 8.1 i had before. No solution yet.
Note 3 connect to pc only as mtp.

Pc not detecting android but charging

Hi Basically plugged my S4 i9505 in via usb. Nothing shows in my computer, but phone remains charging. I have tried uninstalling and reinstalling all samsung usb drivers but it does nothing. Tried installing kies/older usb drivers, still no luck. Regardless of if there are drivers or not on my pc, there is no detection what so ever. My pc is detecting my second S4 I9505 perfectly. Anyone know the solution to this?
majorr92 said:
Hi Basically plugged my S4 i9505 in via usb. Nothing shows in my computer, but phone remains charging. I have tried uninstalling and reinstalling all samsung usb drivers but it does nothing. Tried installing kies/older usb drivers, still no luck. Regardless of if there are drivers or not on my pc, there is no detection what so ever. My pc is detecting my second S4 I9505 perfectly. Anyone know the solution to this?
Click to expand...
Click to collapse
Tap 5 times buildnumber in settings menu under: about phone to open developer settings. Enable USB debugging. Now you can choose what to do when phone is plugged in pc.
lekiaM said:
Tap 5 times buildnumber in settings menu under: about phone to open developer settings. Enable USB debugging. Now you can choose what to do when phone is plugged in pc.
Click to expand...
Click to collapse
USB debugging is Enable still nothing happen
USB debugging is not required in order to have the phone recognized by the computer.
Have you tried different USB cables and USB ports? Is the phone detected on other computers?
i had the same problem.... and we found out that the pins or the usb connection sh1t from the phone doesn`t make good contact. si try to push a little but or force up and down the usb cable to the usb from phone maybe you will manage to find a stable connection or something.
when i connect to phone to the pc i have to hold the usb cable connected to the phone in a weird position. that works for me

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