Tried to Flash stock, now no wifi or Sim - X Play Q&A, Help & Troubleshooting

The ROM I was using wasn't working so I decided to flash stock to my phone again. Now when it boots it has no wifi and doesn't recognise the (single sim model) Sim Card.
It also reboots periodically.
I can't find a fix for this, but I think it might be because I flashed the Europe Stock while my phone is from Vodafone australia.

Restore your nandroid backup or flash appropriate firmware for your region.

bablu048 said:
Restore your nandroid backup or flash appropriate firmware for your region.
Click to expand...
Click to collapse
What region would the Australian Vodafone version be?

I don't know that..Try Asian firmware..if nothing works restore nandroid backup you'll find those here on other threads.

Flashed the latest EU stock I could find and it does boot. About 80% of the time it boots it doesn't connect to wifi or mobile and reboots. Looked at it in log cat and can't find anything I think could cause it to not work.
When it does work there is no mobile data even though I set up the APN as Vodafone instructed on Vodafone's site

Was looking around in logcat looking for why 3g isn't working found this
06-21 18:39:59.745 2299 2299 I ModemStats: [ModemStatsService] startDataStall, type=PDN Establishment Failure, cause=unspecified
Click to expand...
Click to collapse

Reset it and and booted with no wifi, ran logcat and towards the end got this chunk.
Have rebooted about 20 times and gotten no boots with wifi or sim
Found out the australian version is the EU firmware from the Vodafone website

When you flashing the stock firmware are you flashing the modems and radios correctly?
Try this thread
http://forum.xda-developers.com/moto-x-play/general/how-to-flash-stock-marshmallow-firmware-t3277657

I'm fairly sure that I'm flashing the modems and radios correctly, but I will reflash using this guide anyway.
Is there a way to flash those two without reseting the phone?

Okay reflashed the phone using the commands from the Forum post. In the select wifi network menu it has no wifi and MAC 02:00:00:00:00:00 and occasinonally says "Turning Wi-Fi on..." with nothing much happening

Okay got it past the start scren and basically got it back to square one with still no 3g and it only boots with Wifi and Sim one 3rd of the time

Tried just flashing the Modem with
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase customize
fastboot erase clogo
fastboot reboot
Click to expand...
Click to collapse
Still no 3g and it only boots with WiFi and Sim sometimes

Ataru_ said:
Tried just flashing the Modem with
Still no 3g and it only boots with WiFi and Sim sometimes
Click to expand...
Click to collapse
Try flashing a different rom CM perhaps and see if data works.

bablu048 said:
Try flashing a different rom CM perhaps and see if data works.
Click to expand...
Click to collapse
Whats a CM version with a good work rate with XT1562 moto x, I tried 12 and 13 and they seemed to either crash often or have no wifi/sim

Ataru_ said:
Whats a CM version with a good work rate with XT1562 moto x, I tried 12 and 13 and they seemed to either crash often or have no wifi/sim
Click to expand...
Click to collapse
Cm13 is stable now. I haven't used it..try Cm13 or resurrection remix.

Installed CM-13, wifi works but no Sim is detected (My Phone is Single Sim btw)

Okay in CM13 Sim started working but no 3g

Related

Modem file needed

Can any one provide the stock Single Sim modem file.I need to enable single sim in Dual sim
I have European xt1562
https://www.dropbox.com/s/zv8k5zqj2yo3qhw/modem.bin?dl=0
sjaakd said:
I have European xt1562
https://www.dropbox.com/s/zv8k5zqj2yo3qhw/modem.bin?dl=0
Click to expand...
Click to collapse
Is ur model single sim
anadarco7 said:
Is ur model single sim
Click to expand...
Click to collapse
Yes it is
sjaakd said:
Yes it is
Click to expand...
Click to collapse
Thanks
Make sure to backup and then erase the two modem data partitions as well. You can find the fastboot commands in the XML of the firmware packages.
Without behaviour might be not what you are looking for...
I worked for me thanks
Modem file for dual sim
Can anyone please share modem file for dual sim model as I've accidentally selected radio band as USA and hence won't get the network in sim slot 1. Also, if possible, please share link to a step by step tutorial as I'm a novice. Also plz tell me if flashing is possible without using a pc and will the warranty of the phone get void. A prompt response will be highly appreciated.
Thanks
I think Flashify can flash without an external device BUT having the OS (Android) running with all the options for locks and alarms would scare me.
I do _think_ that flashing original Motorola signed binaries will not void anything, to be more precise: With a locked bootloader such procedure should be impossible.
Before you flash a baseband (modem; for which we'd need your current version - see "my phone"), I would recommend just erasing modem setttings. I suspect this is where the modem config is permanently stored so erasing it should set this to default.
fastboot erase modemst1
fastboot erase modemst2
I would assume that after you boot, your device crashes once - so it does for me after flashing the modem. Happens when I make the first call. So just try calling your mailbox or something.
Again, I can't and I won't gurantee anything. You warranty is void!
Here's the version of baseband my phone has got.
tinypic.com/r/2ntb49c/9
I strongly suggest you try the fix above before going after this. This reflashes your modem which might be unnecessary.
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
The modem files are in the download, the ones you are looking for are in:
X_Play_France_Retail_XT1562_LPD23.118-10_CFC.xml.zip
See:
http://forum.xda-developers.com/moto-x-play/general/official-stock-firmwares-added-xt1562-t3195364
http://www.filefactory.com/file/e92ibmowiq5/X_Play_France_Retail_XT1562_LPD23.118-10_CFC.xml.zip
Thanks a lot, erasing the modems did it for me.
Many thanks mate.
Great. You can hit the "Thanks" button if you appreciate it.
I could fix my phone by erasing modems, after doing that I performed a factory reset, but now I've another problem. Installing apk files takes longer time than it would take earlier, does it have to do anything with the problem I was facing earlier?
That does not make sense - it just takes longer on the Moto X; I've experienced the same...
But it was pretty fast before doing the reset, I tried further resets, both hardware as well as software, but to no avail. The installation process is very slow, it took Facebook app atleast 5 minutes to install from apk file. Even installs from market take time and it's annoying.
See my other thread just posted. Assume this is because installs need to be converted from Dalvik to ART.
I know it was a lot faster under e.g. 4.4.2. But you sure it was also for any device with 5+?
I used this device for 2 days before messing up with radio band, i didn't face this problem during those 2 days and i used a Moto g3 for three months, didn't face this problem with that either. And it's dead slow, like currently my fb app is updating in background, it already has taken 12 minutes and is asking for another 3 minutes for a 45mb update.
I guess getting this phone replaced is the safest bet for me, as i have witnessed one more problem. When i keep the phone aside and pick it up after some time i see some strange coloured vertical lines on display at the right with rest of the screen being black. It gets right only when i lock and unlock the screen with power key. Any idea what it could be?
Hardware issue?! I would try and see what happens when you reflash it to full factory but that's of course only what I would do.

Accidentally chose some other radio band!!!

I was trying to force 3G in my OP2 and used *#*#4636#*#* to enter testing menu.
Under that menu, I accidentally selected some other radio band and now one sim( SIM 2) is disabled(unable to find network).
I tried resetting phone to factory setting, but it didn't helped.
Also updated to latest OxygenOS 2.2.1, still one sim is disabled.
Please help....
thaaaanks
Flash OxygenOS Zip via Stock Recovery
---------- Post added at 09:37 AM ---------- Previous post was at 09:37 AM ----------
Before Flash Remember to Wipe All the Data
Hi,
My OnePlus 2 was running Exodus ROM, which had 2 Sim's: Vodafone (2G/3G) & other Jio (Only 4G/LTE).
I read a blog, that In order to increase the download speed from the Jio SIM, preferred LTE Band should be switched (from 3 to 40).
So, I pressed *#*#4636#*#*, >> Phone Info page >> three dot menu >> select radio band >> SELECTED Band mode 40.
Immediately after that,
Vodafone Sim stopped working in any of the SIM-Slots, But Jio sim (4G) was working in both the slots.
*****
Then I ran these commands in fastboot mode:
"fastboot erase modemst1 "
"fastboot erase modemst2 "
"fastboot erase cache"
Immediately, Both the SIM slots stopped working.
*****
Then I flashed "new-modem.zip" from benschhold (https://androidfilehost.com/?fid=24407100847293158)
which makes SIM-Slot-1 work with both Vodafone & Jio,
But SIM-Slot-2 only detects the sim, but with 0 network bars i.e. "No service| Vodafone"
*****
Clean flashed OOS 3.0.2 via TWRP, but SIM-Slot-2 = "No service| Vodafone".
I tried to manually search for networks,
It shows all the networks 2G & 3G in my city.
But connecting to Vodafone network from the list, always fails.
I think the latching (on to network) mechanism of SIM-slot 2, is faulty.
*****
Then clean flashed Exodus 29/8 build, but no fix.
Later, dirty flashed Exodus 31/8 build, which was supposed to flash the correct radio/modem/baseband on my OnePlus 2, but SIM-Slot-2, still doesn't let the SIM latch on to the network.
*****
Today, flashed "old-modem.zip" from benschhold, which resulted in phone stuck in boot loop.
Started OnePlus 2 Toolbox on PC, & flashed TWRP 2.8.7.0 via fastboot mode.
,successfully booted in TWRP 2.8.7.0 recovery.
flashed "new+modem.zip" (by benschhold).
Phone is working again, but SIM-Slot-2 = "No service| Vodafone".
@Spannaa @RajaMu @thegreatlex @Gonnelli1355
Will stock reset to OOS 3.0.2 from this link:
http://forum.xda-developers.com/showpost.php?p=62973446&postcount=2
fix this SIM-Slot-2 / EFS / Modem problem ?
Also, while stock reset, can this happen without formatting the internal storage ?
As I have 35+ GB of pics/music/data, which will take a lot of time to backup !
osr.arora said:
@Spannaa @RajaMu @thegreatlex @Gonnelli1355
Will stock reset to OOS 3.0.2 from this link:
http://forum.xda-developers.com/showpost.php?p=62973446&postcount=2
fix this SIM-Slot-2 / EFS / Modem problem ?
Also, while stock reset, can this happen without formatting the internal storage ?
As I have 35+ GB of pics/music/data, which will take a lot of time to backup !
Click to expand...
Click to collapse
Stock Reset to OOS 3.0.2 might fix your issue but it will completely wipe your phone so you'll need to backup anything you want to keep first.
Not sure why you wiped your EFS partitions without taking a backup first...
Spannaa said:
Stock Reset to OOS 3.0.2might fix your issue but it will completely wipe your phone so you'll need to backup anything you want to keep first.
Not sure why you wiped your EFS partitions without taking a backup first...
Click to expand...
Click to collapse
Thanks for replying back.
I'm downloading your fastboot.zip file (1.13 GB) right now (does the zip file also contain all steps, to flash correctly ?).
You mentioned in that post, that we can add REM command in .bat file to avoid format to data partition, can this be done with internal storage too ?
Also, I don't know what is EFS partition, & did not knew I had to back it up, before flashing custom ROM.
Anyways, can you tell, out of all the steps I did.
Which step actually made the SIM-Slot-2, to behave in this way ?
Was it, the "erase modemst1 & modemst2" in fastboot ?
Or
flashing new or old modem zip of benschhold ?
As at first step, selecting the band 40, only made the Vodafone SIM not work, but the both the SIM-slots were still working fine with Jio sim.
& Erasing modem st1 & st2, made both SIM-Slots stopped working.
& flashing new-modem.zip, actually made SIM-slot-1 work again (with both Vodafone & Jio),
Then why did this not work with SIM-Slot-2 ?
Logically, whatever made SIM-Slot-1 work, should also work for SIM-Slot-2 too (with slight modifications) ?
Will flashing a good/proper modem.zip make the sim-slot-2 work again ?
Rather than me, wiping my phone to OOS ?
What do you think ?
osr.arora said:
Thanks for replying back.
I'm downloading your fastboot.zip file (1.13 GB) right now (does the zip file also contain all steps, to flash correctly ?).
You mentioned in that post, that we can add REM command in .bat file to avoid format to data partition, can this be done with internal storage too ?
Also, I don't know what is EFS partition, & did not knew I had to back it up, before flashing custom ROM.
Anyways, can you tell, out of all the steps I did.
Which step actually made the SIM-Slot-2, to behave in this way ?
Was it, the "erase modemst1 & modemst2" in fastboot ?
Or
flashing new or old modem zip of benschhold ?
As at first step, selecting the band 40, only made the Vodafone SIM not work, but the both the SIM-slots were still working fine with Jio sim.
& Erasing modem st1 & st2, made both SIM-Slots stopped working.
& flashing new-modem.zip, actually made SIM-slot-1 work again (with both Vodafone & Jio),
Then why did this not work with SIM-Slot-2 ?
Logically, whatever made SIM-Slot-1 work, should also work for SIM-Slot-2 too (with slight modifications) ?
Will flashing a good/proper modem.zip make the sim-slot-2 work again ?
Rather than me, wiping my phone to OOS ?
What do you think ?
Click to expand...
Click to collapse
I don't think the fastboot zip will solve your problem as it only contains the rom and firmware. I'm not sure that even the Stock Reset to OOS 3.0.2 tool will either but it's worth a go.
Erasing modemst1 & modemst2 with fastboot is what's caused your problem but I'm not sure how to solve it.
Spannaa said:
Erasing modemst1 & modemst2 with fastboot is what's caused your problem but I'm not sure how to solve it.
Click to expand...
Click to collapse
I don't think he can fix that.
EFS has the information about the IMEI of a phone as far as I know.
No IMEI = No signal
A dual SIM phone has two IMEIs, and that probably explains why one is working after restoring one EFS...
iCapa said:
I don't think he can fix that.
EFS has the information about the IMEI of a phone as far as I know.
No IMEI = No signal
A dual SIM phone has two IMEIs, and that probably explains why one is working after restoring one EFS...
Click to expand...
Click to collapse
But I did not restore any EFS,
then how come IMEI 1, is working fine, even after erase command,
I checked IMEI 2 = 0.
& I checked a lot of OnePlus One forums. (OnePlus 2 has a lot less threads)
It's mentioned many times, that erasing modemst1 modemst2, does not erase the actual IMEI info from phone. (As it's stored in some other deep partitions).
Modemst1 modemst2, are supposed to rebuild themselves, after they are erased.
Correct me, if I'm wrong.
osr.arora said:
& I checked a lot of OnePlus One forums. (OnePlus 2 has a lot less threads)
It's mentioned many times, that erasing modemst1 modemst2, does not erase the actual IMEI info from phone. (As it's stored in some other deep partitions).
Modemst1 modemst2, are supposed to rebuild themselves, after they are erased.
Correct me, if I'm wrong.
Click to expand...
Click to collapse
On some devices they're rebuilt from a backup in the fsg partition but it looks like this doesn't work properly for SIM2 on the OP2.
I see you've posted this in a couple of threads in the OP forums too! Good luck - there are very few people over there that know what they're talking about so be careful before trying anything that anyone suggests.
Spannaa said:
Stock Reset to OOS 3.0.2might fix your issue but it will completely wipe your phone so you'll need to backup anything you want to keep first.
Not sure why you wiped your EFS partitions without taking a backup first...
Click to expand...
Click to collapse
@fareed_xtreme
Will appreciate your opinion on this issue,
Before I start the lengthy process of "backing up 45+GB data of my OP2, & stock reset it, by your method", in order to fix the IMEI#2=0 problem.
osr.arora said:
@fareed_xtreme
Will appreciate your opinion on this issue,
Before I start the lengthy process of "backing up 45+GB data of my OP2, & stock reset it, by your method", in order to fix the IMEI#2=0 problem.
Click to expand...
Click to collapse
Hi @osr.arora,
Unfortunately I do not think the stock reset will help you with this issue (as those partitions are not at all touched by the OnePlus Stock Reset), however I would strongly suggest you to take a backup and reset the device as a starting point.
Do you have a nandroid backup of your device (all partitions)? Even if it is an old one, try restoring them.
Sorry but I am out of ideas for getting this sorted.
fareed_xtreme said:
Hi @osr.arora,
Unfortunately I do not think the stock reset will help you with this issue (as those partitions are not at all touched by the OnePlus Stock Reset), however I would strongly suggest you to take a backup and reset the device as a starting point.
Do you have a nandroid backup of your device (all partitions)? Even if it is an old one, try restoring them.
Sorry but I am out of ideas for getting this sorted.
Click to expand...
Click to collapse
Should I use this:
http://m.youtube.com/watch?v=XODOYdSJuxg
to set my original IMEI (from Box) on SIM-Slot-2 ?
osr.arora said:
Should I use this:
http://m.youtube.com/watch?v=XODOYdSJuxg
to set my original IMEI (from Box) on SIM-Slot-2 ?
Click to expand...
Click to collapse
No, that's for the OnePlus One - you'll end up bricking your phone if you use tools built specifically for another device.
Spannaa said:
No, that's for the OnePlus One - you'll end up bricking your phone if you use tools built specifically for another device.
Click to expand...
Click to collapse
It also has option for OnePlus 2 (shown in video).
I haven't actually downloaded that software yet.
Can you recommend any other software, which allows writing IMEI !
osr.arora said:
It also has option for OnePlus 2 (shown in video).
I haven't actually downloaded that software yet.
Can you recommend any other software, which allows writing IMEI !
Click to expand...
Click to collapse
No, I'm not aware of any.
Looks like the tool you linked to costs $150 for the working version...
fareed_xtreme said:
Hi @osr.arora,
Unfortunately I do not think the stock reset will help you with this issue (as those partitions are not at all touched by the OnePlus Stock Reset), however I would strongly suggest you to take a backup and reset the device as a starting point.
Do you have a nandroid backup of your device (all partitions)? Even if it is an old one, try restoring them.
Sorry but I am out of ideas for getting this sorted.
Click to expand...
Click to collapse
Hi,
Could you provide me the email id of the developer team of OnePlus, from whom you obtained the Stock reset prcodeure & files.
You can PM me.
---------- Post added at 07:27 PM ---------- Previous post was at 07:24 PM ----------
Spannaa said:
On some devices they're rebuilt from a backup in the fsg partition but it looks like this doesn't work properly for SIM2 on the OP2.
I see you've posted this in a couple of threads in the OP forums too! Good luck - there are very few people over there that know what they're talking about so be careful before trying anything that anyone suggests.
Click to expand...
Click to collapse
Hi,
Could you tag the names of those few people, who have the actual know-how of technical issues.
LOL, I guess no one has solved this issue till now. Every thread regarding this issue on every site remains unanswered . I request the developers to try finding a solution to this problem. All the best ppl.
wrong radio band issue
Even I changed the band to band 40 however, I am getting the networks on both the Sim one being Jio and other being Vodafone. But the issue is I am not able to make calls from my vodafone number. There is no problem with incoming calls but out bound calls are not happening. JIO is working fine on both sim slots. Vodafone giving problem no matter if I switch the sim slots as well.

No network connection after flashing ROMs/restoring backup.

I've been trying different roms since I got the phone shortly after release. I'd been on Orion for a few days and cell service was fine. Today I flashed PureNexus from the AICP thread and could never get it to connect. So, I restored my Orion backup which worked fine. A little while later, I flashed Brokenos. It worked but I didn't like it so I tried PureNexus again and still couldn't get a cell/data connection (wifi works). So, I restored the same Orion backup as before but now I can't get a cell connection (wifi still works).
I've gone though and verified and checked/tried most of the preferred connection types and APNs but nothing has worked.
Not really sure where to go from here.
Thanks
dclutter1 said:
I've been trying different roms since I got the phone shortly after release. I'd been on Orion for a few days and cell service was fine. Today I flashed PureNexus from the AICP thread and could never get it to connect. So, I restored my Orion backup which worked fine. A little while later, I flashed Brokenos. It worked but I didn't like it so I tried PureNexus again and still couldn't get a cell/data connection (wifi works). So, I restored the same Orion backup as before but now I can't get a cell connection (wifi still works).
I've gone though and verified and checked/tried most of the preferred connection types and APNs but nothing has worked.
Not really sure where to go from here.
Thanks
Click to expand...
Click to collapse
fastboot erase modemst1
fastboot erase modemst2
fastboot flash modem NON-HLOS.bin
dclutter1 said:
I've been trying different roms since I got the phone shortly after release. I'd been on Orion for a few days and cell service was fine. Today I flashed PureNexus from the AICP thread and could never get it to connect. So, I restored my Orion backup which worked fine. A little while later, I flashed Brokenos. It worked but I didn't like it so I tried PureNexus again and still couldn't get a cell/data connection (wifi works). So, I restored the same Orion backup as before but now I can't get a cell connection (wifi still works).
I've gone though and verified and checked/tried most of the preferred connection types and APNs but nothing has worked.
Not really sure where to go from here.
Thanks
Click to expand...
Click to collapse
same problem with my XT1575... no Signal / Data / Voice or SMS.
Already flash every rom i found.
every Modem and Kernel.
henques said:
fastboot erase modemst1
fastboot erase modemst2
fastboot flash modem NON-HLOS.bin
Click to expand...
Click to collapse
Thank you! This worked like a charm.
For anyone else; I pulled the modem out of a stock rom linked in one of the rollup threads.
dclutter1 said:
Thank you! This worked like a charm.
For anyone else; I pulled the modem out of a stock rom linked in one of the rollup threads.
Click to expand...
Click to collapse
I'm happy to help. I also had this same problem.
henques said:
I'm happy to help. I also had this same problem.
Click to expand...
Click to collapse
HELP. Same problem, but this solution does not seem to work. I've gone through these steps a number of times, and it appears successful, but nothing changes when I reboot. Am I using the wrong source file somehow?
chandersman said:
HELP. Same problem, but this solution does not seem to work. I've gone through these steps a number of times, and it appears successful, but nothing changes when I reboot. Am I using the wrong source file somehow?
Click to expand...
Click to collapse
I have got the same proble, flashing the three strings told above it hasn't worked. Have you found a solution?
marcopisto said:
I have got the same proble, flashing the three strings told above it hasn't worked. Have you found a solution?
Click to expand...
Click to collapse
More info: xt15??, N/MM/stock/custom/dual/single sim country etc.?
Gsm/wifi/bt/nfc - nothing works?
No signal ?/ no connect? Imei OK?
BL unlocked?

Odin "Nand Erase All"

If i will nand erase all on my Galaxy S8(SM-G950F), will it delete the download mode?
If i'll do that, can i still just after that install the stock firmware?
Will it delete things that even stock firmware cannot fix?
BTW the phone is OEM Unlocked.
I did use Nand erase all on my s8 and it did not delete the download mode. What problem do you have?
themasv said:
I did use Nand erase all on my s8 and it did not delete the download mode. What problem do you have?
Click to expand...
Click to collapse
Network is not available
No signal on my phone, did factory reset, twrp advanced wipe everything, reinstalling the stock firmware from smart switch, changed csc and changed back, didnt work.
Check tutorials to fix, from a tutorial:"In the dialer, type- *#197328640# or *#*#197328640#*#*", cant even type that, it will still show me Network is not available.
My IEMI is good, when i type *06# it is working.
Tried my sim card on another phone, it works, on my phone it should show signal even without sim.
Do you know how to fix this?
ExtendLord said:
If i will nand erase all on my Galaxy S8(SM-G950F), will it delete the download mode?
If i'll do that, can i still just after that install the stock firmware?
Will it delete things that even stock firmware cannot fix?
BTW the phone is OEM Unlocked.
Click to expand...
Click to collapse
ExtendLord said:
Network is not available
No signal on my phone, did factory reset, twrp advanced wipe everything, reinstalling the stock firmware from smart switch, changed csc and changed back, didnt work.
Check tutorials to fix, from a tutorial:"In the dialer, type- *#197328640# or *#*#197328640#*#*", cant even type that, it will still show me Network is not available.
My IEMI is good, when i type *06# it is working.
Tried my sim card on another phone, it works, on my phone it should show signal even without sim.
Do you know how to fix this?
Click to expand...
Click to collapse
Did you try any costum roms?
themasv said:
Did you try any costum roms?
Click to expand...
Click to collapse
Yes, renovate ice
It worked when i had a custom rom but stopped working before 17 days
ExtendLord said:
Yes, renovate ice
It worked when i had a custom rom but stopped working before 17 days
Click to expand...
Click to collapse
Reset network settings.
callumbr1 said:
Reset network settings.
Click to expand...
Click to collapse
Hardware problem, NVM
themasv said:
I did use Nand erase all on my s8 and it did not delete the download mode. What problem do you have?
Click to expand...
Click to collapse
How does Nand erease work? So odin first erases the nand area, then writes firmware? After that what would happen to IMEI #, won't it erase efs folder?
The issue I have is with Galaxy S8 Active. I bought it a second hand and it was attached to Sprint. That person flashed it and possibly changed CSC to XAA in the phone, but flashing doesn't affect it at all. I have tried flashing T-Mobile or Sprint firmware, but the about phone page still shows XAA/XAA/SPR. There is no unlocked version firmware for this phone and it seems that only 3 carriers had this device (ATT, TMB and SPR) Whe I flash firmware, the progress goes fine and it passes, but all it does is change the build # of the OS.
So I wanted to do nand erase to remove all changes that original owner did, but don't want to destroy the phone.
Charkatak said:
How does Nand erease work? So odin first erases the nand area, then writes firmware? After that what would happen to IMEI #, won't it erase efs folder?
The issue I have is with Galaxy S8 Active. I bought it a second hand and it was attached to Sprint. That person flashed it and possibly changed CSC to XAA in the phone, but flashing doesn't affect it at all. I have tried flashing T-Mobile or Sprint firmware, but the about phone page still shows XAA/XAA/SPR. There is no unlocked version firmware for this phone and it seems that only 3 carriers had this device (ATT, TMB and SPR) Whe I flash firmware, the progress goes fine and it passes, but all it does is change the build # of the OS.
So I wanted to do nand erase to remove all changes that original owner did, but don't want to destroy the phone.
Click to expand...
Click to collapse
Replying to a year old thread :|
I've nand erased before a long time ago, it didn't destroyed my phone but I do not remember if it will change the CSC to the firmwares one(Assuming that you use a firmware with the CSC you want).
ExtendLord said:
Replying to a year old thread :|
I've nand erased before a long time ago, it didn't destroyed my phone but I do not remember if it will change the CSC to the firmwares one(Assuming that you use a firmware with the CSC you want).
Click to expand...
Click to collapse
Actually I do want to become TMB and I did flash the correct firmware for T-Mobile. I think original owner used something such as "Eng boot or factory binary" to go into service menu and change CSC to XAA. There is another interesting thing. When I go to about page, under Service Provider SW it shows G950U, but the rest of the phone is G892U. < I can't get rid of this!
1) Is there a way for me to maybe get Factory binary file which will allow me to change CSC? I did fine combination file, but it was for v2 bootloader, mine is v3 at the moment.
OR
2) Nand erase will do something good and erase the flash memory, unless nand option doesn't erase a specific memory location in the phone responsible for CSC.
Also, how can flashing a phone not do much in terms of really changing something in the firmware? I have not seent this before. I even tried flashing USERDATA file, thinking I would get T-Mobile's bloatware, but it didn't, not even TMB boot logo.

XT1687 3G only on VZW and phone ICCID unknown

Hi all,
I picked up a used G5 Plus (XT1687) on eBay, with the bootloader already unlocked. I immediately installed AICP ROM with a VZW SIM from a working G4. The phone showed LTE for data, but no voice service. That started a long series of firmware changes that saw me trying Pixel Experience, and a few stock ROMs, having my IMEI show as 0 a few times as well.
I'm at a point with the phone now where I'm on the latest retus channel stock ROM (POTTER_NPNS25.137-93-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip) with the bootloader locked. The phone now connects with 1xRTT for voice and EvDo (3G) for data. If I swap this SIM into my other phone (Pixel XL) I get full LTE in the Pixel but still 3G only in the G5+.
The only other standout item is in the BP tools SIM menu, where I get the following errors.
Phone ICCID Compare with SIM ICCID: ERROR
and
PHONE ICCID: PHONE_ICCID_UNKNOWN
I feel like with all the flashes I may have really screwed things up. does anyone have any recommendations on what to try to get LTE service back?
TIA!
I am in the exact same boat. Searching around the web, there are several reports of this model phone not switching properly, from EvDo revA to LTE channels. Many of these are from non bootloader unlocked phones, and Verizon {and other carriers} pass it off to Lenovo and vice versa. I unlocked mine myself, but being an Ebay phone and knowingly unlocking it, I realize their is no recourse, except hoping for a proper modem software fix from moto. I've been able to get LTE/4g working a couple times, but it doesn't last, so it is a 3g phone for now.
[email protected] said:
I am in the exact same boat. Searching around the web, there are several reports of this model phone not switching properly, from EvDo revA to LTE channels. Many of these are from non bootloader unlocked phones, and Verizon {and other carriers} pass it off to Lenovo and vice versa. I unlocked mine myself, but being an Ebay phone and knowingly unlocking it, I realize their is no recourse, except hoping for a proper modem software fix from moto. I've been able to get LTE/4g working a couple times, but it doesn't last, so it is a 3g phone for now.
Click to expand...
Click to collapse
glad I'm not alone here. I'm surprised to hear it happens to phones that have never been unlocked and Moto isn't forthcoming with a fix.
Sent from my Pixel XL using Tapatalk
bra1niac said:
glad I'm not alone here. I'm surprised to hear it happens to phones that have never been unlocked and Moto isn't forthcoming with a fix.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
It seems they would rather replace than fix.
Same with my phone. It has been unlocked and I've been on numerous variations of ROMs stock and custom. Everything was smooth with no issues until I decided to flash an Oreo 8.1 ROM. Immediately after I was greeted with 3G EVDO-Rev A./1xRTT mode with no access to 4G/LTE on Verizon. Sim Card status is screwy with some apps seeing it, albeit improperly configured, most not able to detect it at all. If I return to any ROM below 8.1 I have no data service whatsoever. Hoping a fix is found as all the workarounds do nothing.
Also like the OP, I can get LTE to stick sometimes by messing around with Radio Bands and switching options around in the 4636 menu. But that leaves me without voice/text/mms service.
[email protected] said:
It seems they would rather replace than fix.
Click to expand...
Click to collapse
sad but true
Sent from my Pixel XL using Tapatalk
I came from a Droid Turbo [quark] and have always liked the motorola phones, in my remote area, for the superior radio reception. My Galaxy S4 dropped calls and data in many of the remote areas, so the Turbo was a welcome upgrade. However, even the with the Turbo, there were Roms that we had to clean and flash updated modems for, when they became balky. I wonder if someone with more engineering knowledge than I have, could look at these twrp flashable modem files, and convert to these G5 plus modems.
[email protected] said:
I came from a Droid Turbo [quark] and have always liked the motorola phones, in my remote area, for the superior radio reception. My Galaxy S4 dropped calls and data in many of the remote areas, so the Turbo was a welcome upgrade. However, even the with the Turbo, there were Roms that we had to clean and flash updated modems for, when they became balky. I wonder if someone with more engineering knowledge than I have, could look at these twrp flashable modem files, and convert to these G5 plus modems.
Click to expand...
Click to collapse
Yeah it seems like there should be some way to un**** the phones after flashing an 8.1 ROM. I just don't know enough about the innards of the ROMs either. I had to follow the instructions here https://forum.xda-developers.com/g5-plus/help/restore-imei-0-moto-g5-xt1687-t3739808 in order to fix an issue with the phone showing an IMEI of 0. There you end up deleting modemst1 and modemst2. I guess they get replaced by the stock or custom ROM, but I have no idea where you would get copies of those from a ROM that would fix this issue, if such a thing exists.
bra1niac said:
Yeah it seems like there should be some way to un**** the phones after flashing an 8.1 ROM. I just don't know enough about the innards of the ROMs either. I had to follow the instructions here https://forum.xda-developers.com/g5-plus/help/restore-imei-0-moto-g5-xt1687-t3739808 in order to fix an issue with the phone showing an IMEI of 0. There you end up deleting modemst1 and modemst2. I guess they get replaced by the stock or custom ROM, but I have no idea where you would get copies of those from a ROM that would fix this issue, if such a thing exists.
Click to expand...
Click to collapse
Flashing the modem bin. "NON-HLOS.bin" then erasing modemst1 & 2 gets the 4g/lTE back for some, but has never worked for me. The quark modem we installed the "clean modem" zip which according to the read-me
this zip will "erase" format the modem status partition:
mdm1m9kefs1 = modemst1
mdm1m9kefs2 = modemst2
Click to expand...
Click to collapse
Then flash the modem according to rev of the rom, which included META-INF file folder, boot.img, emmc_appsboot.mbm, fsg.mbn, gpt.bin, logo.bin, modem.img, rpm.img, sbl1.mbn, sdi.mbm, and tz.mbn files.
[email protected] said:
Flashing the modem bin. "NON-HLOS.bin" then erasing modemst1 & 2 gets the 4g/lTE back for some, but has never worked for me. The quark modem we installed the "clean modem" zip which according to the read-me Then flash the modem according to rev of the rom, which included META-INF file folder, boot.img, emmc_appsboot.mbm, fsg.mbn, gpt.bin, logo.bin, modem.img, rpm.img, sbl1.mbn, sdi.mbm, and tz.mbn files.
Click to expand...
Click to collapse
Hm so you're saying to do this:
Flash NON-HLOS.bin from the stock ROM zip
erase modemst1
erase modemst2
reboot
And that might restore LTE? I've never just flashed that bin and erased.
In the info file in the stock ROM I'm using, it shows modem version M8953_37.46.07.47R. In the ROM zip I have
boot.img
fsg.mgn
gpt.bin
logo.bin
missing from the list are
emmc_appsboot.mbm
modem.img
rpm.img
sbl1.mbn
sdi.mbm
tz.mbn
I wonder if the stock ROMs from OTA only include the files that changed, so an older stock ROM might have one or more of those missing files. Or those files just don't apply to the G5+ but do to the Quark.
I'll try downloading a bunch of the older stock ROMs and unpacking them and seeing if any of them contain files that aren't included in the one I've been using.
I've also been ignoring this, but I believe these two steps in the stock ROM reflash have always failed for me:
fastboot erase customize
fastboot erase clogo
I'm not sure what they do so I'll have to dig into that.
It is weird that out of the blue I flashed a 8.1 rom,,,after flashing different 8.1 roms before that,,,I lost VZM service all together. Was able to get back 4G data service only, no voice service. However, after a few mins voice service comes back. Never happened the numerous times I flashed 8.1 before so wonder why it happens all the time now? Makes me think there is a design flaw with the internal radio,,,not the modems software? Would really be nice to see an 8.1 update from Moto,,,may help solve these problems.
Archangel said:
It is weird that out of the blue I flashed a 8.1 rom,,,after flashing different 8.1 roms before that,,,I lost VZM service all together. Was able to get back 4G data service only, no voice service. However, after a few mins voice service comes back. Never happened the numerous times I flashed 8.1 before so wonder why it happens all the time now? Makes me think there is a design flaw with the internal radio,,,not the modems software? Would really be nice to see an 8.1 update from Moto,,,may help solve these problems.
Click to expand...
Click to collapse
yeah a factory Oreo ROM would probably help straighten a bunch of things out.
Sent from my Pixel XL using Tapatalk
bra1niac said:
Hm so you're saying to do this:
Flash NON-HLOS.bin from the stock ROM zip
erase modemst1
erase modemst2
reboot
And that might restore LTE? I've never just flashed that bin and erased.
In the info file in the stock ROM I'm using, it shows modem version M8953_37.46.07.47R. In the ROM zip I have
boot.img
fsg.mgn
gpt.bin
logo.bin
missing from the list are
emmc_appsboot.mbm
modem.img
rpm.img
sbl1.mbn
sdi.mbm
tz.mbn
I wonder if the stock ROMs from OTA only include the files that changed, so an older stock ROM might have one or more of those missing files. Or those files just don't apply to the G5+ but do to the Quark.
I'll try downloading a bunch of the older stock ROMs and unpacking them and seeing if any of them contain files that aren't included in the one I've been using.
I've also been ignoring this, but I believe these two steps in the stock ROM reflash have always failed for me:
fastboot erase customize
fastboot erase clogo
I'm not sure what they do so I'll have to dig into that.
Click to expand...
Click to collapse
I think those errors are normal, at least with some stock roms.
Those extra files were from the quark modem files, which is an older modem/radio, so the drivers are going to be different. By the way, I have flashed the modem, flashed the erase modemst1 & 2 and every combo, yet no luv.
This problem can be attributed to one of 2 things. First would be hardware, but by selecting LTE only in the testing menu, I was able to get data in LTE. So the radio's frequency band that supports LTE from Verizon in these phones does work. The Motorola Moto G5 Plus TD-LTE 32GB XT1687 which I have, supports 4 GSM bands, 5 UMTS bands, 15 LTE bands, and 3 CDMA bands. My carrier Verizon uses 3 LTE bands and 2 CDMA bands. The way I understand how it works, is by default, all 4g/LTE capable phones look for a signal in the bands, approved by your sim, in the LTE range first. If not found, it switches to 3g or CDMA , and if that isn't found, 2g. If we are correct in assuming the radio's ability to receive the 3 LTE bands is still functional, it stands to reason the driver that auto switches to CDMA is corrupt. I lost my 4g/LTE on the Pixel Rom, and not by reverting back to stock. It was the only Rom I had ever flashed on the phone after unlocking and installing twrp recovery. I have since gone back to stock and relocked the bootloader, hoping the next ota will jog the drivers to look for LTE before passing off. The times I have briefly had 4g kind of reinforces the theory that the drivers that pass off to 3g are corrupt.
A little research into the baseband processor and its radio firmware RTOS [real-time operating system,] shows it to be closed source, proprietary, yet full of flaws. It is even susceptible to the long standing "Hayes command set" but I don't believe this to be where our particular problem lies. Because it is so closed, it is doubtful the Oreo roms were able to inadvertently touch anything inside this secondary operating system all phones have. It is more likely it is the communication between our android firmware, and the radio firmware, but why the restoration back to stock, doesn't remedy it, is a mystery. The devs that adapted the Oreo roms to this device, missed this link or they would not have written to that area, I'm sure.
You guys are a lot smarter than me,,,it just scared the heck out of me. I flashed a 8.1 rom like I have done at least a dozen or so times on this phone and then suddenly no signal at all,,,then just 4g data and no voice service. I went back to a 8.1 back up that I have and within a few mins everything came back. Now, I am afraid to flash anything rom wise for fear of not getting any signal back.
Something like this really deserves an official statement by Lenovo, Motorola or Verizon. Even if that statement is an unfortunate "you knew the risks associated with unlocking the bootloader and flashing ROMs / modems". Even if none of the three know what exactly is going on they should at least let us know.
Is this problem something that happens with all carriers and their LTE signals? Am I right in thinking that using Verizon is currently the only carrier in which the issue can't be fully repaired?
I havent yet restored my partially working (3g/1x) EFS backup to a stock Nougat Rom yet as I want to have 4G working as well if I do that. If the other carriers can be fully repaired I'll just switch carriers until I get a new phone.
There have been some reports around that putting in a GSM sim even temporarily brings back LTE. I haven't had access to one to try.
[email protected] said:
I think those errors are normal, at least with some stock roms.
Those extra files were from the quark modem files, which is an older modem/radio, so the drivers are going to be different. By the way, I have flashed the modem, flashed the erase modemst1 & 2 and every combo, yet no luv.
This problem can be attributed to one of 2 things. First would be hardware, but by selecting LTE only in the testing menu, I was able to get data in LTE. So the radio's frequency band that supports LTE from Verizon in these phones does work. The Motorola Moto G5 Plus TD-LTE 32GB XT1687 which I have, supports 4 GSM bands, 5 UMTS bands, 15 LTE bands, and 3 CDMA bands. My carrier Verizon uses 3 LTE bands and 2 CDMA bands. The way I understand how it works, is by default, all 4g/LTE capable phones look for a signal in the bands, approved by your sim, in the LTE range first. If not found, it switches to 3g or CDMA , and if that isn't found, 2g. If we are correct in assuming the radio's ability to receive the 3 LTE bands is still functional, it stands to reason the driver that auto switches to CDMA is corrupt. I lost my 4g/LTE on the Pixel Rom, and not by reverting back to stock. It was the only Rom I had ever flashed on the phone after unlocking and installing twrp recovery. I have since gone back to stock and relocked the bootloader, hoping the next ota will jog the drivers to look for LTE before passing off. The times I have briefly had 4g kind of reinforces the theory that the drivers that pass off to 3g are corrupt.
Click to expand...
Click to collapse
Yeah that all seems to make sense. Something we broke with a software change should be fixable with a software change. Hopefully the next OTA isn't too far away.
[email protected] said:
There have been some reports around that putting in a GSM sim even temporarily brings back LTE. I haven't had access to one to try.
Click to expand...
Click to collapse
That's interesting. My wife is on T-Mobile and was using a Moto G4, now a Pixel. I'll have to snag her SIM for a few minutes to see what happens later this afternoon. I'll report back. :good:
bra1niac said:
That's interesting. My wife is on T-Mobile and was using a Moto G4, now a Pixel. I'll have to snag her SIM for a few minutes to see what happens later this afternoon. I'll report back. :good:
Click to expand...
Click to collapse
It might pay to remove your sim, flash the
Code:
fastboot erase modemst1 fastboot erase modemst2
and then insert her sim. I'm just thinking that would clear the modem for the new bands to set themselves.

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