Freezes - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

My phone suddenly rebooted and now i constantly freezing and rebooting. The only thing i noticed abnormal is that a white led pops up while booting.
I do have root but ive done it over a month ago.

leoes12 said:
My phone suddenly rebooted and now i constantly freezing and rebooting. The only thing i noticed abnormal is that a white led pops up while booting.
I do have root but ive done it over a month ago.
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Click to collapse
Try flashing the stock kernel..
Most likely after you flash it
you will no longer have the issues you are now having now.
Good luck.
Sent from my SM-G935F using Tapatalk

Misterjunky said:
Try flashing the stock kernel..
Most likely after you flash it
you will no longer have the issues you are now having now.
Good luck.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It didn't work it keeps freezing then rebooting with a white led

re: rebooting / freeze
leoes12 said:
It didn't work it keeps freezing then rebooting with a white led
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Click to collapse
If it was my phone I would get the official samsung G938F S6 Edge+ firmware
and odin flash it.
After doing that chances are excellent that you will no longer have rebooting
issues or problems and your phone will work 100% properly.
If that don't work, I would guess the issue is due to hardware failure.
Good luck,
Have a great day!

Misterjunky said:
If it was my phone I would get the official samsung G938F S6 Edge+ firmware
and odin flash it.
After doing that chances are excellent that you will no longer have rebooting
issues or problems and your phone will work 100% properly.
If that don't work, I would guess the issue is due to hardware failure.
Good luck,
Have a great day!
Click to expand...
Click to collapse
Already tried it, didn't work. I don't think its a brick it happened out of nowhere.
I've rooted my phone over a month ago

leoes12 said:
Already tried it, didn't work. I don't think its a brick it happened out of nowhere.
I've rooted my phone over a month ago
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Click to collapse
If re-flashing the entire firmware package using Odin does not resolve the issue, then it may be an hardware issue. If that's the case, then I would advice you to hand in your phone to Samsung to get it fixed.

Related

[Q] GT-I9505 suddenly turning off

Hi, I'm kind of desperate here and hope you guys can help me: since about 2 weeks my phone is ramdomly turning off and then it just doesn't want to turn on, does it when it wants or shows the initial Samsung Galaxy S4 logo and turns off again, I mean it just goes dark suddenly, not showing the Samsung boot animation nor anything, it just goes black. Initially it was only when I turned on the mobile data so I flashed another modem but now it is at any moment, Wi-Fi, mobile data... Even in safe mode. At first I thought it was the ROM beacuse I was in Lollipop BTU but I've changed it about a million times with full wipes/factory resets each time and the problem stays. I'm starting to think it's a hardware problem but I can't tell and I have no clue. Thank you for your help guys. I'm currently on Lollipop stock 5.0.1 I9505XXUHOE1-I9505OXXHOD2. I've cleaned cache, dalvik cache, done wipe/factory reset and nothing. Thank you guys, I'm lost here. Sometimes it just doesn't happen and it stays working fine but somtimes it doesn't. It is not related with any app that I've noticed.
If someone with more experience can help be I would deeply appreciate it, really, thanks in advance, I'm kind of about to throw it against the wall, thanks a million.
Did you try another battery? That would be my first guess.
Lennyz1988 said:
Did you try another battery? That would be my first guess.
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Click to collapse
I did and didn't work. I searched in the troubleshooting forum and didn't find any similar, that's why I started this thread
Lennyz1988 said:
Did you try another battery? That would be my first guess.
Click to expand...
Click to collapse
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...
droidcol said:
Apparently it was a software issue, I just flashed another ROM after wipe/factory reset and it hasn't turned off, right now it's restoring from titanium. The last time it started turning off after a few days tho...
Click to expand...
Click to collapse
It could be caused by Knox. If you root make sure to delete Knox.
Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
Today it's happened twice . Just did, thanks!
Sent from my GT-I9505 using XDA Free mobile app
Lennyz1988 said:
It could be caused by Knox. If you root make sure to delete Knox.
Click to expand...
Click to collapse
It has happened again twice since I deleted Knox thanks anyway.

SM910F Note 4 5.1.1 Random Freezes and Restarts

Hello there xda.
I have a Samsung Galaxy Note 4 SM910F.
So what is happening to my phone is that whenever I am in any random app lets say reddit or even chrome for example. It will like freeze for a minute or two and then unfreeze.
In more extreme cases it will reboot.
So this happened randomly because I flashed a Stock unbloated 5.1.1 ROM from here back in december and everything was working smoothly and stuff. I had xposed installed and all my apps. Then in February it started with this random freeze/reboot. I had not installed anything else apart from what I had for the last 3 months.
So I restarted the phone, changed the battery and stuff to see whether that will fix it. However it didn't. So I formatted the phone (the soft type) just so I can install another ROM. So I tried another ROM, flashed the correct CP and BL and stuff and then just installed chrome and whatsapp. After an hour or two the same thing happened. So this time I factory reset he phone, like a complete wipe and I installed the unbloated ROM once again with few apps. Same thing happened...
So my last resort was to install Cyonagen Mod. After an hour or two same thing happened...
I don't know what is the problem. I read about some peoples phones emmc failing and thus the freezing, but I am not sure yet.
Please could you guys explain what I should do to fix this?
Thank in advance!
I have the same problem. Starting on mid january. I'm on stock 5.1.1 with root and twrp recovery
Tried backup and factory reset
I went back to stock after I factory reset the phone. And still had the same problems.
People say that its a hardware problem... So I guess I'll have to send it back to Samsung soon.
I think I tripped the knox. I just have to unroot and get it back once again to stock and send it back. I hope that they accept it.
i have the same problem. my model is SM-N910W8 and I bought it from 2nd hand, so no receipt and no prove of purchase.
can I still send it back to samsung to fix it?
same problem as you and now my phone died completely .
my phone was 4 months and he has not supported any longer he died naturally lol.
my operator gave me another free under warranty because the phone had a faulty motherboard and after several back galaxy note 4
This started happening to me a week or so ago and my phone just got stuck in a boot loop after it froze and rebooted. I'm on the latest stock firmware. Tried factory reset, reflashed stock firmware, nothing helps. It still reboots (sometimes it almost gets booted completely, other times it reboots after 2 seconds.
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
EclipseX said:
Just disable finger print. Yes that magic feature offered by Samsung is causing more hungry that happiness since S5
Click to expand...
Click to collapse
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
HXOY said:
Many thanks. This was driving me mad for a few days, I had tried three different ROMS, completely wiping everything. I eventually went back to stock, which I'm still running and it was the same; it would run fine for a few hours and then start to lock up until eventually it would either reboot or stop responding and I'd have to pull the battery to restart it.
Just not selecting fingerprint security doesn't work, you have to force stop "Fingerprints" in Application Manager (All).
Click to expand...
Click to collapse
EclipseX said:
just do not setup the finger print lol. I was having those problemes too when I bought the note 4 until someone tell "do not setup the finger print" lol, not I'm a happy user.... I hope that android 6.0.1 solve the probleme
Click to expand...
Click to collapse
Spoke too soon, it's started rebooting itself again.
Same problems here since 2 days. I was on original 5.1.1 software... Very strange all those people with the same problems
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Davids said:
did the problem was resolved ? started to have the same problem 3 days ago ! was on 6- flashed stock with full wipe..nothing ! downgraded to 5.1 with full wipe via odin...again nothing !
WTF [email protected]!
Click to expand...
Click to collapse
Still having the same issue around the same time everyone else started experiencing it.
I also was rooted and had xposed installed on 4.4.4 before the issue started happening.
Try the solution provided here & report back..
http://forum.xda-developers.com/note-4/help/note-4-sm-n910f-freeze-restart-issue-t3439111

Continuous Bootloop even after stock flashed

Hi.
I've had numerous nexus phones and generally dont have many issues however randomly today my phone entered a bootloop. I decided to completely flash stock firmware (how i normally solve issues but no matter what I do it just continues to bootloop.
I can get into Fastboot but thats it.
Any ideas or experience of this anyone?
Thanks in advance
Gave up in the end, couldn't fix it.
google replacing under warranty
Just had to do the same thing last week. Using Uber Partner app and when I accepted a "call" phone crashed and began bootlooping. Tried fastbooting stock image but ended with "Phone is Corrupt" message and continuous boot loop before replacing under warranty. I was running August update Benzo ROM. Never experienced anything like this before and I've been flashing for 5 years now. Sorry about your device, the new one in the mail will make it all better best phone ever!
Oh god... I think my device is doing the same thing.... I've tried flashing stock through fastboot twice now. Still saying my device is corrupt. Even tried a different cable, and redownloading the firmware.
Stretlow said:
Gave up in the end, couldn't fix it.
google replacing under warranty
Click to expand...
Click to collapse
This happened to me too the same day out of nowhere. Google sent me a refurb. Battery in this replacement seems much better. I couldn't even get into the recovery.
Sent from my Nexus 6P using Tapatalk

Post Andriod 7.0 update Nexus 6P reboots and gets stuck on Google logo ,Please help?

HI, i had enrolled for developers preview one month ago for Nexus 6P . Initially the device would freeze sometimes or applications would crash or it would reboot itself. However these were very rare and device was working fine.
However when i got official update the issues increased . Device would multiple times restart itself .
Since yesterday the device shuts down and reboots itself and gets stuck on google logo with black screen . Then after 40-45 minutes it automatically turn on and i was able to use phone. This happened multiple times.
I then did a factory reset and deleted all the aaps. Still the problem occurs . Today it has been on google logo screen for more than one hour .
Please advise what should i do?
sidsoftguy said:
HI, i had enrolled for developers preview one month ago for Nexus 6P . Initially the device would freeze sometimes or applications would crash or it would reboot itself. However these were very rare and device was working fine.
However when i got official update the issues increased . Device would multiple times restart itself .
Since yesterday the device shuts down and reboots itself and gets stuck on google logo with black screen . Then after 40-45 minutes it automatically turn on and i was able to use phone. This happened multiple times.
I then did a factory reset and deleted all the aaps. Still the problem occurs . Today it has been on google logo screen for more than one hour .
Please advise what should i do?
Click to expand...
Click to collapse
Flash the latest MM firmware to get the phone running again, at least that`s what i would do.
gee2012 said:
Flash the latest MM firmware to get the phone running again, at least that`s what i would do.
Click to expand...
Click to collapse
I am not sure ,is this an software issue . I followed instructions in https://www.youtube.com/watch?v=R6S9OJcL8yU
And this worked. Though my phone again rebooted and i did same thing again and it worked again . I am not sure if this is an hardware issue of issue with software
sidsoftguy said:
I am not sure ,is this an software issue . I followed instructions in https://www.youtube.com/watch?v=R6S9OJcL8yU
And this worked. Though my phone again rebooted and i did same thing again and it worked again . I am not sure if this is an hardware issue of issue with software
Click to expand...
Click to collapse
As you allready did a factory reset i highly recommend to flash a MM OTA/Image to check if the issues persist. If so its probably a hardware issue.
gee2012 said:
As you allready did a factory reset i highly recommend to flash a MM OTA/Image to check if the issues persist. If so its probably a hardware issue.
Click to expand...
Click to collapse
Thanks, how can i do that ,sorry i am not aware about it
sidsoftguy said:
Thanks, how can i do that ,sorry i am not aware about it
Click to expand...
Click to collapse
Download the latest mm OTA and flash it in adb sideload.
sidsoftguy said:
Thanks, how can i do that ,sorry i am not aware about it
Click to expand...
Click to collapse
Try this if you can't adb to work http://forum.xda-developers.com/nexus-6p/development/toolkit-wugs-nexus-root-toolkit-v2-1-0-t3258493

Samsung S7 edge G935FD RESTARTING randomly!!!

My g935fd is on the latest nougat update...7.0. It restarts randomly. Sometimes the phone gets stuck and then it reboota. Sometimes it just reboots...happens about 4 times a day...please help me out... thanks..
santa.phatt said:
My g935fd is on the latest nougat update...7.0. It restarts randomly. Sometimes the phone gets stuck and then it reboota. Sometimes it just reboots...happens about 4 times a day...please help me out... thanks..
Click to expand...
Click to collapse
1.) Wipe cache in recovery, see if problem persists
2.) Start in safe mode and use it extensively, see if problem persists
3.) Factory reset
4.) Reflash ROM either via ODIN or do an emergency reset via Samsung Smart Switch
If problem still persists, congratulations, you are victim of a hardware fault (like me, who had exactly the same issues) and need to give the phone to Samsung for repair.
MisterKanister said:
1.) Wipe cache in recovery, see if problem persists
2.) Start in safe mode and use it extensively, see if problem persists
3.) Factory reset
4.) Reflash ROM either via ODIN or do an emergency reset via Samsung Smart Switch
If problem still persists, congratulations, you are victim of a hardware fault (like me, who had exactly the same issues) and need to give the phone to Samsung for repair.
Click to expand...
Click to collapse
What was the hardware issue? I mean is it the processor? Or a faulty battery?
Mine used to do the same thing..the only thing to resolve it was a factory reset..but after months of random reboots and freezing i left it in for repair..it was a faulty motherboard and since then its been running like it should..?
Sent from my SM-G935F using XDA-Developers Legacy app
santa.phatt said:
What was the hardware issue? I mean is it the processor? Or a faulty battery?
Click to expand...
Click to collapse
Also for me it was the motherboard, they replaced it.
Did the factory reset and odin flash...still the phone restarted today..twice...
MisterKanister said:
Also for me it was the motherboard, they replaced it.
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Click to collapse
thewelt1 said:
Mine used to do the same thing..the only thing to resolve it was a factory reset..but after months of random reboots and freezing i left it in for repair..it was a faulty motherboard and since then its been running like it should..
Sent from my SM-G935F using XDA-Developers Legacy app
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Click to collapse
Did the factory reset and odin flash...still the phone restarted today..twice.
Motherboard issues for sure, it will keep restarting untill you will have bootloop finally
anthony86 said:
Motherboard issues for sure, it will keep restarting untill you will have bootloop finally
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Click to collapse
What should i do? Should i get the motherboard replaced? :crying:
Yes m8 i had my phone away for aweek its the only option unless u can put up with..you will not regret it..
Sent from my SM-G935F using XDA-Developers Legacy app
How much does the motherboard replacement cost? My phone has tripped knox so...

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