Capacitive button (Back) light less bright that the other (Recents) - Zuk Z1 Q&A, Help & Troubleshooting

Hi,
I just bought Lenovo ZUK Z1 like a week ago. Today I'm seeing this issue where the back button led glows noticeable less bright that the recents button led. I thought it was software issue, so I flashed CM13 to the phone. But the issue still exists. Should I ask the vendor for replacing my phone? Is anyone else facing the same issue? Any solutions?
Thanks,
Airag

android_airag said:
Hi,
I just bought Lenovo ZUK Z1 like a week ago. Today I'm seeing this issue where the back button led glows noticeable less bright that the recents button led. I thought it was software issue, so I flashed CM13 to the phone. But the issue still exists. Should I ask the vendor for replacing my phone? Is anyone else facing the same issue? Any solutions?
Thanks,
Airag
Click to expand...
Click to collapse
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!

I had the same issue and returned the handset for a replacement

I had the same issue with both the initial unit and the replacement unit. Not to mention, severe heating at the top corners/sides. I got myself a one time refund.
This is really poor stuff from Lenovo. And I agree with what someone suggested in one of the review videos about Lenovo simply clearing the Zuk Z1 stock in India so that they can concentrate on Zuk Z2.

sahu.prashant said:
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!
Click to expand...
Click to collapse
I'm also experiencing similar issue. How did you turn off the LEDs?

shravanm said:
I'm also experiencing similar issue. How did you turn off the LEDs?
Click to expand...
Click to collapse
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
If you recently brought your device from Amazon, and it's not been over 10 ten days from the day when your device was delivered, and you love your Buttons Backlit, I'd recommend you get your device replaced.
The return procedure is quite easy, you might want to consider it.

sahu.prashant said:
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
If you recently brought your device from Amazon, and it's not been over 10 ten days from the day when your device was delivered, and you love your Buttons Backlit, I'd recommend you get your device replaced.
The return procedure is quite easy, you might want to consider it.
Click to expand...
Click to collapse
Thank you for the info. I'll try to get it replaced.

sahu.prashant said:
Hello Airag,
Well for the starters you're not the only one facing this issue.
I bought Z1 for myself about a week ago and found out that I have the same issue as yours. Browsing through many threads here, I realized that many (especially) devices sold here in India have this problem.
In one of the threads it was suggested to open your device by yourself and put the slightly misplaced led in it's proper place. That's a bit extreme procedure I think.
I'm not sure if this problem is big enough to get the phone replaced since many other users have reported several other issues and there's no guarantee that the replaced device will be free from all such issues.
As for myself, it was such an eyesore for me that I turned the LEDs off in the settings and now I'm used to using the phone without hardware button lights.
I think before the device's warranty gets void (one year) I'll take it to a service centre to get the issue fixed, possibly for free.
Hope this helps!
Click to expand...
Click to collapse
I too have the same problem but..
How to turn off the LEDs ??

theaceamin said:
I too have the same problem but..
How to turn off the LEDs ??
Click to expand...
Click to collapse
Two post above you'll find the answer

All of us have that issue turn off backlight, problem solve.

Add me to this list. My left light has has no light and the right is really dim. Went to the place I purchased and they said I have it looked at. I will not receive it until the lights work I hope they don't replace it with a lemon with working lights

sahu.prashant said:
You go to Settings > Buttons > Backlight > Uncheck Illuminate Buttons
id like to just turn off the lights, but there is no option for this with my zuk z1. Buttons > Backlight > Uncheck Illuminate Buttons
I can only enable on screen nav bar; which turns off the lights... but i dont want the on screen nav bar... and i dont want to root.
Click to expand...
Click to collapse

Related

Crazy Tytn screen and button problem, please help

Hi all, this is my first post on this forum but I've been reading for a while to educate myself.
I've got a Herm200 that I've been trying to troubleshoot but to no avail. I'm fairly certain that it has a hardware problem but I haven't been able to isolate anything.
Here's whats happening:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
When the screen turns all white a soft, hard, or stand-by cycle will not always bring it back to life. The fact that the hard reset wont always fix the problem makes me think it's a hardware issue since the phone will boot-up with the the all-white screen.
This is incredibly frustrating especially since HTC wont accept any warranty claims in the USA on the Tytn.
At first I thought this might be a problem with the ribon connection between the screen and the base but i haven't been able to confirm or discount anything at this point. I have yet to find a way to consistently reproduce or rectify the problem so it's very hard to troubleshoot.
I pretty much have to take a second phone with me everywhere right now just incase i need to make a call. Please help! Has anyone ever encountered such a problem?
Thank you in advance!
SneezyRobot said:
Occasionally the screen will come out of stand-by all white. This will also happen randomly if i touch the screen to perform a command. While the screen is operating, sometimes the buttons on the face will stop working, however the buttons across both sides will continue working just fine.
Click to expand...
Click to collapse
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
wow... that sounds like exactly what's going on here, I actually even tried to disassemble it lastnight but didnt have the right driver set. thank you for the advice!
I'll look for one of those sets but what would you search for if i needed to find it?
Thanks again, I just got a set off of Ebay. Hopefully it'll be here next week
With any luck it'll be a connection issue.
I have had the exact same problem. Because I got the Tytn through work I made our IT department handle the issue and I am currently waiting for a replacement and to find out what happened.
Yep, it looks like the problems the OP is having are very similar to the problems we've been having over in this thread:
http://forum.xda-developers.com/showthread.php?t=291027
I'm beginning to think it's a hardware problem as well but not entirely sure.
People in the above thread mentioned that using the scroll wheel a while then moving back to use the D pad fixed the problem (very briefly in my case.) Once I use the center D pad button again it locks the hardware buttons under the screen until I make my device sleep and resume.
Somtimes rather than making all the front hardware buttons unresponsive the issue is that once I use the Down Dpad button I can't use the up button. Pressing up will make it go down, as will pressing down (at least that's working ).
Regarding the white screen - this sometimes also occurs. I can force it to white screen by putting a little pressure on the silver panel surrounding the top, right and bottom of the screen (I have an imate jasjam). Randomly when there's no pressure on the rim and I wake it out of standby, it has a white screen that can only be fixed by turning the screen off and on again.
Finally, the LED indicator seems screwy. Sometimes it never flashes. Other times it flashes sporadically (uneven intervals - we're talking maybe a minute between one flash then seconds before another). When I charge it sometimes the LED doesn't come on but nevertheless it charges. Sometimes if the LED is on it never turns green to indicate a full charge. Yet other times it comes on orange, turns green, then never switches off!
Is it possible that
a) The hardware button problems.
b) The white screen problem.
c) The LED problem.
are all related to some kind of connection going loose? Why would the hardware button problem be temporarily fixable with use of the scroll wheel if this were the case?
The other thread has fallen silent. I'm hoping that some of the gurus in here can offer some input here, even if they don't know the answer but can formulate an opinion. I know very little about these devices.
Thanks in advance guys!
PS - don't really know if I should start another thread, I've posted here as it seems like very much the same issue.
Anybody any idea? advice?
I had a similar problem with my HERM100. I didn't mess around with it too much, I just had Cingular replace it out of warranty exchange (thank god those original ROMs are on the wiki ). I did notice however that after doing a master reset, the screen would function again although I haven't messed around with it too much. I got so frustrated with removing the battery for 5 minutes and STILL powering on with a white screen that I just threw it in my back seat until the new one arrived.
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Anyone anyone?
HELP!!!!
barncourt said:
Hi. This sounds very similar to a problem that I experienced with a HERMES100. I bought the phone off someone on Ebay recently - someone had obviously scrambled the radio on it. I re-flashed it, and it sprang to life. However, after a couple of days, I experienced a problem where occasionally the LCD would stop refreshing, all the pixels faded away leaving only a white screen. Under these circumstances, some of the buttons on the phone stopped working. Turning phone on/off sometimes cured the problem, or it would require the occasional hard reset. This would happen once or twice a day and I suspect thats why someone tried to re-flash the phone.
In the end, out of curiosity I took the entire phone apart, put it all back together again and now there are no more problems!! Totally fixed!
My suspicion is that it was one of the ribbon cable push connectors on the mainboard - possibly not seated properly, or a bit of dirt contaminating the connection. Obviously when I took the phone apart I must have re-seated it.
If you are planning to take your phone apart, please exercise considerable care because some of the parts are very small and easily damaged. I would recommend buying a proper kit to take it apart. I bought mine for about £5 off ebay. Particularly useful are the plastic spoon "wedges" used to gently prise open the case after removing the screens. Don't use a screwdriver - you will scratch the case.
Good luck.
Click to expand...
Click to collapse
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
CINGULAR IN JA said:
This is my first post as I've so far managed to cure all my issues from just reading the forum. However, I am now having a similar problem with the white screen.
I have a cingular 8525. It fell and the following day the call and end buttons remained lit and wouldn't turn off and they also wouldn't work.
I soft reset, nothing, I then removed the battery and when I turned it back on, there was a white screen and the buttons below still don't work.
I have read the other posts on this issue, but I need help on exactly what kit to buy to reconnect the screen cable and instructions on how to do it as I've never taken apart a phone before, although I have dabbled with other electronic devices.
Your help would be much appreciated, as I am in Jamaica and there are no technicians here who I trust to help.
Thanks in advance.
Below are links to 2 kits I'm thinking of getting. Is either one better than the other?
http://www.pdasmart.com/pdaphonehtcmini.htm?gclid=CJrHntO-hosCFQx1VAodaQf6KQ
http://cgi.ebay.com/SCREWDRIVERS-TO...01677255QQcategoryZ108648QQrdZ1QQcmdZViewItem
Click to expand...
Click to collapse
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
In my case, they also are always lit up when the screen is also active.
And no matter what ROM version, they occasionally stop responding. Side buttons keep working.
mikechannon said:
Both kits look ok. PDA one tells you a little more but the basics appear to be in both.
I'm curious though you soft reset and took the battery out, but have you done a HARD reset? I would always try this first before dismantling.
Mike
Click to expand...
Click to collapse
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
CINGULAR IN JA said:
Thanks for the response.
I couldn't do a hard reset because the buttons weren't working.
I have made some progress with the phone now. Found a tech guy who looked at it for me. The white screen is gone, but the buttons still stop working from time to time.
All the connections seem ok.
Is there anything else that could cause the buttons to malfunction?
Click to expand...
Click to collapse
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
mikechannon said:
Nothing obvious.
Have you got applications installed that you have loaded - could be one thats playing up.
Have you now been able to do a hard reset?
If taking device apart and reassembling improved things it does suggest hardware though and might be worth double checking all those multi-connector blocks for good connections - i.e. take them out and in a few times to ensure any oxidation on contacts is removed.
Mike
Click to expand...
Click to collapse
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
CINGULAR IN JA said:
Thanks Mike.
I will give that a shot.
I haven't installed any new applications recently, so I don't think it is a software issue.
Thanks again.
Click to expand...
Click to collapse
If it wouldn't be a software issue, why is it, in my case, instantly resolved when going to settings -> phone with the side buttons?
i had this problem i took it to a guy who fixed the problem he said it was a very small tear in the flex cable which causes this white screen every now ant then and the buton problem , sorry to say its the cable problem and u need a very capable person to fix it or replace it with a new one . its very common problem baised on the guy who fixed it .
dmxl said:
I don't have these screen issues. I only have hardware button problems. It's so damn frustrating! I already own a replacement.
I just received a call from my girlfriend. I wasn't able to answer the phone with the buttons, only with a screentap. I also wasn't able to close the call with the hardware button. Since the side buttons work, I went to settings -> phone, closed it, and there we go. The hardware buttons worked again.
Why the heck is this? I truly hope for some wizz out there with some advice, since HTC would only tell me to send it back after replacing it with a new TyTN with same issues.
Regards,
DM.
Click to expand...
Click to collapse
Exactly what is happening to me, no white screen issues, just screen taps and answering calls, I also have another problem where the PDA will not allow me to open anything, be it the start menu or contacts, it will open and quickly close again. I have had mine swapped through Telstra in Sydney, it worked fine for a while and then the same crap again. These problems started before I even touched the OS, so it must be a build problem. Maybe we should write a joint letter to HTC letting them know that there is a serious problem with their machine.
I have had the same problem, got my Tytn through work so we sent it back to the company that supplied it to us. Got it back yesterday and they had replaced the "switchboard". Not sure what it is but there was the problem. Had white screen and buttons not working.

Video of Hermes problems... please watch and let me know your opinion?

Hey all,
I've read these forums, and am 90% sure I have a defective Hermes. However, I'm unsure, as these forum posts were just text, and therefore can't really accurately describe the problems being seen. So, I made a YouTube video showing a couple of my issues, especially the screen fading to white. Like I say, I'd just like confirmation, and I'd like this post and video to serve as a help to others who are wondering if they have the same problem. You know what they say, a picture is worth a 1000 words .
Here are more details of my problems, in no particular order:
o The buttons reset after a quick power off and on (not a reset).
o The screen fade problem resets itself after a quick power off and on (not a reset).
o The screen calibration issue (not shown in video) seems to last a little longer sometimes. The issue is that calibration gets a little off. It seems to be by 10-20 pixels, but I can't repeat this as readily as the screen fade.
o This has happened with and without a memory card inserted.
o I've tried two different batteries, with the same results.
o I've tried three different firmwares (original, WM5 update, WM6 Black 2.0).
o The battery quick powerdown issue has only happened to me once (battery drains 10% every minute).
Here's the link to the video. It's only 84 seconds, so take a peek!
http://www.youtube.com/watch?v=zQWqTkoMX_4
Let me (and others) know your thoughts. It'd be appreciated.
PS... about the screen calibration...
FYI, I know about the screen calibration issues some have had wth the Hermes. However, I don't think this is that problem, since I never, ever have to recalibrate my phone. It always corrects itself eventually.
The screen calibration issue (not shown in video) seems to last a little longer sometimes. The issue is that calibration gets a little off. It seems to be by 10-20 pixels, but I can't repeat this as readily as the screen fade.
Click to expand...
Click to collapse
This has been documented HEAVILY in the wiki and the forums so I wont answer that.
The rest seems VERY weird indeed especially the screen going white?!?!
Is it still in warranty because I would so send it to be repaired.
Not seen anything like that on any forum. Are you keeping it somewhere hot or near an e.m. field just before use?
What additional apps have you installed? Do these problems still occur with an "empty" phone (i.e. right after a hard reset before installing third party apps)? If so then that should rule out software and firmware (ROM).
Fade to white issue: hardware problem IMO
Buttons stop working issue: looks like software IMO
Sleuth255 said:
Fade to white issue: hardware problem IMO
Buttons stop working issue: looks like software IMO
Click to expand...
Click to collapse
I agree, the screen going white is similar to when I had my O2 XDA EXEC (HTC Universal) in which whenever I moved the lcd into the mini laptop mode the screen would fade to pure white. When I sent it into PPC Tech they notified me saying in which the lcd cable was damaged itself. Im not sure if thats the case with you necesarily, since it seems the screen goes back to normal after powering the device to standby and back.
The keys are most likely software/rom issues. Perhaps maybe you should reflash to a recent rom and see what happens. Although if that doesnt work I suggest you send in for replacement or warranty. I neeever in the 6 months I had my phone did I ever have problems like the one you've listed.
::EDIT::
I just realized I saw that you tried multiple roms, if thats the case I realllly believe you have a defective phone. It does happen that one in a hundred tend to go bad..
Had similar occurance when mine had gotten damp.
fading screen and hardware buttons
Hi,
I've reported some time ago these issues, they started with LVSW Edition (2007-03-20) and after that Pro - BLACK 2.0, 2.5, 3.0 and still with 3.01.
I don't think is hardware related. i happens in random way. No specific apps or time or connection.
I've had similar issues with the buttons not working on my 8525. It seems to have to do with changing in and out of landscape mode. For example, I'll always have problems if I reset the phone and leave it in landscape mode and I always have to push the keyboard in and pull it back out to get everything working right.
If the buttons DO work, they are usually wrong, like up and down will instead move left to right. Again, pushing in and pulling out the keyboard fixes it for me. I recently upgraded to a new ROM and couldn't say if the problem persists or not.
As for the white screen issue - I'd say it's FUBAR'd.

Nexus 6P screen no responsive, is it hardware or software?

Hey guys, so a few months ago I dropped my phone and the screen cracked, and I had a local repair place replace the screen for me. Well, the other day, my screen decided to no longer respond to touch but the phone is working fine besides that. (Oddly, when I first turn the phone off and back on, the screen will respond for a few minutes before no longer working.) I took the phone in the place that repaired the screen (they have a lifetime warranty) and they said that they put a new screen on and it still didn't work, so it wasn't the screen and suggested that it was a software issue. I factory reset my phone, and still have the same issue. A few questions:
1. Are they lying?
2. If not, if it's another piece of hardware, will Google warranty the phone since it's within a year, even though the screen has been replaced?
3. I've searched online to see if anyone else has had this problem, and nothing seems to be related to hardware, is it possible that it's software and if so, how do I fix it?
Thanks!
Jokerswild2412 said:
Hey guys, so a few months ago I dropped my phone and the screen cracked, and I had a local repair place replace the screen for me. Well, the other day, my screen decided to no longer respond to touch but the phone is working fine besides that. (Oddly, when I first turn the phone off and back on, the screen will respond for a few minutes before no longer working.) I took the phone in the place that repaired the screen (they have a lifetime warranty) and they said that they put a new screen on and it still didn't work, so it wasn't the screen and suggested that it was a software issue. I factory reset my phone, and still have the same issue. A few questions:
1. Are they lying?
2. If not, if it's another piece of hardware, will Google warranty the phone since it's within a year, even though the screen has been replaced?
3. I've searched online to see if anyone else has had this problem, and nothing seems to be related to hardware, is it possible that it's software and if so, how do I fix it?
Thanks!
Click to expand...
Click to collapse
I would go to dev options and enable pointer location, and see if the information is what it should be.
Could be a grounding issue, the n5x has this issue while charging, the fingerprint required more pressure too.
Backup your ROM and flash Google's image,
Is the screen from a reputable company.
I would go to dev options and enable pointer location, and see if the information is what it should be.
Click to expand...
Click to collapse
How would I do that without being able to use the screen? The screen does not work at all.
Could be a grounding issue, the n5x has this issue while charging, the fingerprint required more pressure too.
Click to expand...
Click to collapse
Why does this occur, and how could it be fixed?
Backup your ROM and flash Google's image,
Click to expand...
Click to collapse
I'm already on the stock Google rom.
Is the screen from a reputable company
Click to expand...
Click to collapse
Yes, I currently work for a cellular services company and it's the one that we constantly recommend because we hear good reviews from customers about them.
Thanks for your help so far!

LeEco Pro 3 Display

I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance
VicPereira said:
I have this beautiful and powerful phone LeEco Pro 3 that i`ve been using for half an year or so with AOSIP ROM. Its a wonderful phone with an amazing performance.
The thing is my display started a problem history that has become a long history i will try to resume in a few words.
It started in one day i pressed the power button in order to light the display on and check something in an APP i needed. I found out that before the display lighted on some weird colors and artifacts appeared on screen. But indeed the display worked fine.I thought it was just a temporary thing and just kept using it until In the second day that the weird colors and artifacts became permanent, so i realized i was in trouble. :crying:
Tried sending the phone to technical assistance.
The first one - Told me that they could get a new display for testing but indeed the results were the same and they were seeing oxidation in the display connector on the board, not the display flex cable but the main board connection. They said they would not go further into it and they decided to give the phone back to me. Weird thing is that when i turned the phone one it worked for one day without issues. He said the phone was in the same condition, but that is not what i saw. The problem indeed happened again one day later , but it was less worse as i could at least see the screen, but almost half the screen was horribly shaking, trembling.
The second one - Once the tech guy looked the phone he said he didnt see any sign of the phone getting opened. He said he would be seeing signs of glues or anything like that but in his opinion it was definitely not opened. But he warned me the display could physically brake once he opens it as the phone got contact with oxidation in the toilet(I used to left it in the toiled while i take bath). So i was afraid and decided to back off.
The third one - Said he could not find any display so he sent the phone back to me. Didnt open it at all as he was trying to wait for the new display to arrive in order to be safe. They said they are 90% sure its display replacement would do the job. The thing is - if i used in hot environments the issues seems to slowly disappear . If i use it in cold environments the problems seems to get worse
So here i am. I CAN buy another screen over the internet. But i am afraid if it will work or not. Have anyone there faced same issue? What do you recommend me to do? What would you do
Thanks in advance
Click to expand...
Click to collapse
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one
tsongming said:
There are many many post on this subject, recently in fact. That has links. In fact, you can find them on Alibaba that are all black and made specifically for the Le Pro 3. Here is a link of a guy who used the cool s1 display
Yes it sounds like the display or the flex cables.
Link 1
Here you go cheap and they have the black one
Click to expand...
Click to collapse
Thank you!
So i can go on and buy another display . Would you do it without worrying?
In the country i live in the display costs 189. The phone costs 900 or 1000.

[HUAWEI P10 LITE] Screen burn, ghost images, but it's temporal

I'm new to this forum, so I posted in general this problem I'm having since I don't know which category fits for this.
I know this forum is for software-related topics, but I've found hardware questions as well, so I guess this should be fine.
Basically, some time ago my phone started having this problem, which I suspect is hardware related, which is what they call screen burn.
Funny thing is, people usually say this problem is permanent, but in my case it's just temporal.
Sometimes my screen is working just fine, and suddenly starts flickering. If I try to switch apps, a "ghost image" of the other app stays there in the background, and until the screen refreshes, it takes time, or maybe I have to switch my screen on-off again, etc.
Another times It turns white, but I still can use my phone properly.
I've identified it's just a screen issue, because as I said, I can actually use my phone fine, but I have this flickers and ghost images. These ghost images are actually the most annoying problem when they happen.
To do some testing, I downloaded a burn-in test app to check every colour, and I've noticed that most colours work fine, but just the white and grey were weird? Like, maybe in the top of the screen the colour wouldn't show, but in the rest of the screen it was working.
Other times, the screen starts to display "colour lines" in front of everything, and after some time they disappear.
Want I want to know is, is this a hardware problem, or software? I guess it's hardware, I'd find it weird to be software.
If so, changing the screen would fix this ghost images and flickers? I haven't tried changing a phone screen before, but I can just buy one and there are videos for my model on how to change the screen so I could do it.
What I want to know is, how to fix this, and If replacing the screen would do. I honestly am against the consumerism trend of throwing away phones, so I at least want to try.
Thanks.
adrianjaramillo said:
I'm new to this forum, so I posted in general this problem I'm having since I don't know which category fits for this.
I know this forum is for software-related topics, but I've found hardware questions as well, so I guess this should be fine.
Basically, some time ago my phone started having this problem, which I suspect is hardware related, which is what they call screen burn.
Funny thing is, people usually say this problem is permanent, but in my case it's just temporal.
Sometimes my screen is working just fine, and suddenly starts flickering. If I try to switch apps, a "ghost image" of the other app stays there in the background, and until the screen refreshes, it takes time, or maybe I have to switch my screen on-off again, etc.
Another times It turns white, but I still can use my phone properly.
I've identified it's just a screen issue, because as I said, I can actually use my phone fine, but I have this flickers and ghost images. These ghost images are actually the most annoying problem when they happen.
To do some testing, I downloaded a burn-in test app to check every colour, and I've noticed that most colours work fine, but just the white and grey were weird? Like, maybe in the top of the screen the colour wouldn't show, but in the rest of the screen it was working.
Other times, the screen starts to display "colour lines" in front of everything, and after some time they disappear.
Want I want to know is, is this a hardware problem, or software? I guess it's hardware, I'd find it weird to be software.
If so, changing the screen would fix this ghost images and flickers? I haven't tried changing a phone screen before, but I can just buy one and there are videos for my model on how to change the screen so I could do it.
What I want to know is, how to fix this, and If replacing the screen would do. I honestly am against the consumerism trend of throwing away phones, so I at least want to try.
Thanks.
Click to expand...
Click to collapse
Hi...
so it could be software or hardware based.
first i would make a full backup and then try to completly reset the firmware and check if the issue is done
if not...it could be the screen or the mainboard or the connector to the mainboard.
at first i would try to change the screen to a new one. mostly the screen have problems. if that not work it can be the mainboard...for a buying a mainboard i would look at ebay for a completly damage devices just to remove the mainborad there and to buod in to your Device
hope that helps you
solong
speedson
speedson said:
Hi...
so it could be software or hardware based.
first i would make a full backup and then try to completly reset the firmware and check if the issue is done
if not...it could be the screen or the mainboard or the connector to the mainboard.
at first i would try to change the screen to a new one. mostly the screen have problems. if that not work it can be the mainboard...for a buying a mainboard i would look at ebay for a completly damage devices just to remove the mainborad there and to buod in to your Device
hope that helps you
solong
speedson
Click to expand...
Click to collapse
I commented my problem with a friend who studied CS with me, and he told me after seeing the phone that in his opinion it's likely the screen. I think so too.
It's ebay a decent play for buying a screen? Or better aliexpress? I've seen screens for huawei p10 lite in aliexpress
adrianjaramillo said:
I commented my problem with a friend who studied CS with me, and he told me after seeing the phone that in his opinion it's likely the screen. I think so too.
It's ebay a decent play for buying a screen? Or better aliexpress? I've seen screens for huawei p10 lite in aliexpress
Click to expand...
Click to collapse
Hi...
Idk if ebay or Alie would be better. I would take a look wich one could send it fastest to me and if it is original Part or from another manufacture.
Hello, I've been experiencing same kind of issues in recent months and I'm interested how the story continued and did fixing the screen was the solution?
Thanks in advance.

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