Camera zooming problem - Galaxy Note 3 Q&A, Help & Troubleshooting

hi guys,
I bought my Galaxy Note 3 almost a year ago from a guy who had bought it 2 months earlier. Before buying it from him I checked if everything was OK. camera working, S pen, MultiWindow, etc. I went home, charged it for a few hours and started using it. I was so thrilled. I wanted to buy a note 3 fro almost a year before I actually bought it. Anyway, I found out that the pictures I took with it outdoors were great, amazing resolution, brightness, etc. But the pictures I took indoors were not good at all. The resolution was that of a 2010 phone and the scariest part was that if I tried to zoom in after I took the picture, the resolution was horrible and it came out blurry too. I want to know if there's anyway I can solve this issue if there's anyone who's witnessed this same problem of mine. Any suggestions? Thanks in advance!

Lacks detail.
What model what firmware.
Have you tried a factory reset??

JJEgan said:
Lacks detail.
What model what firmware.
Have you tried a factory reset??
Click to expand...
Click to collapse
The model is SM-N900 and I haven't tried factory reset because I'm afraid I'm gonna lose all the data. Isn't there another solution?

Related

[Q] All my camera photos disappeared on my note 3.

I see that a lot of people had this issue on samsung phones.
I did absolutely nothing. The last thing I did with the camera was upload one photo to google drive. About an hour later I checked my phone to scroll through some pics and next thing you know theres no camera folder. I took another photo and it was the only photo in the camera folder. I checked es file explorer and there was nothing hidden, its completely deleted. This is a huge mistake on samsungs end. All 300 photos were not backed up I lost all the memories and photos. It was stored on internal memory too.
What do I do? This is a huge issue samsung should refund me.
I have never heard of this before. My pictures have been on my sdcard since december.
Cinz said:
I see that a lot of people had this issue on samsung phones.
I did absolutely nothing. The last thing I did with the camera was upload one photo to google drive. About an hour later I checked my phone to scroll through some pics and next thing you know theres no camera folder. I took another photo and it was the only photo in the camera folder. I checked es file explorer and there was nothing hidden, its completely deleted. This is a huge mistake on samsungs end. All 300 photos were not backed up I lost all the memories and photos. It was stored on internal memory too.
What do I do? This is a huge issue samsung should refund me.
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Click to collapse
I like @celderic have never seen this issue before.. Well I've seen pics vanish but mainly due to user error.
Let's try and wittle down what the problem is,
Firstly, model? Rooted? Custom recovery? Made any changes to the device? Added a new gallery or camera .apk?
For the record, Samsung won't refund you. It isn't pleasant losing your photos but technology is so fickle these days anything can happen. Also, check your google drive it's possible you've upped them all
celderic said:
I have never heard of this before. My pictures have been on my sdcard since december.
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Hello my friend! Good to see you are still around helping people
Sent from my Spectrum ZX +2
radicalisto said:
Hello my friend! Good to see you are still around helping people
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Click to collapse
Good to see you too! I miss the i9100 days.
Do you own a note 3 ?
celderic said:
Good to see you too! I miss the i9100 days.
Do you own a note 3 ?
Click to expand...
Click to collapse
Nah no more Note 3 for me, been through a few devices since (M8, G3, OPO, 2xN5's haha) - Just waiting on the Nexus 6 atm, got a Note 4 but the g/f has it, Played with it briefly but couldn't find any love for it!
radicalisto said:
Nah no more Note 3 for me, been through a few devices since (M8, G3, OPO, 2xN5's haha) - Just waiting on the Nexus 6 atm, got a Note 4 but the g/f has it, Played with it briefly but couldn't find any love for it!
Click to expand...
Click to collapse
Upgraded from my s2 in december, still enjoying my note 3! 2.7ghz overclocked beast haha. Will probably wait until next year before i think about upgrading, or even for the note 5 whenever that is.

Crappy Camera

Short story - pictures come out crappy. Usually blurry and usually washed out looking photos with default samsung camera. Possibly too much light being let in? Not sure.
My girlfriend has had a stock unrooted at&t galaxy s4 since a few months after it was released and has done all the updates. The photos have come out like this since day one. Usable but nothing to tout and when comparing them to other galaxy s4 owners, you can notice the difference. Hasnt done a reset the entire time shes had it but im wondering if that might fix it. She also refuses to let me reset it since its set up exactly how she likes and doesnt want to have to redo it (i know, i know).
Any thoughts or suggestions how to fix this issue?
Thanks!

Same phone different camera pictures??

Hi everyone! I am having problems with my note 3. I recently purchased a refurbished samsung note 3 from the o2 website which arrived acouple of weeks ago and noticed my camera looks grainy colours look watered down compared to my mums samsung note 3. Here are afew pics taken on default settings on both stock cameras in the same conditions. The only difference is shes running kitkat 4.4.2 and i am runninf lollypop 5.0, but this was the case before i upgraded, infact i upgraded to see if it would change but its still the same.
This is the second refurbished phone I have got from o2 as the previous one had bad vertical lines in low light conditions TRUST ME it was bad. One thing I would like to say is when moving around with my mums note 3 camera, the picture looks so smooth while mine looks very grainy. Does this phone need to go back? Because I cant imagine the same phone on the same settings could produce the opposite photos.
It's hard to say without knowing exactly what rom version you're both running... and double check both camera settings. Default isn't enough to insure they are setup the same.
Also check to see if there is any screen protector on your camera lens (some shops put that there)... is it clean or any grease/smudge, etc (thought that wouldn't account for the graininess). Graininess occurs when ISO gets pumped up higher. Usually with low lighting, but check to see where ISO is set to.
If all those things still don't check out... then maybe getting a refurbished phone isn't the best way to go (or at least from this o2 place). Good luck!
cyberboob said:
It's hard to say without knowing exactly what rom version you're both running... and double check both camera settings. Default isn't enough to insure they are setup the same.
Also check to see if there is any screen protector on your camera lens (some shops put that there)... is it clean or any grease/smudge, etc (thought that wouldn't account for the graininess). Graininess occurs when ISO gets pumped up higher. Usually with low lighting, but check to see where ISO is set to.
If all those things still don't check out... then maybe getting a refurbished phone isn't the best way to go (or at least from this o2 place). Good luck!
Click to expand...
Click to collapse
Both iso on each phones were set to auto and i have checked the lens and it looks flawless, so i am guessing this phone will have to go back?
You know what... I think it's android 5.0 issue. I updated my phone to it too... and camera now also takes more grainy, not as sharp pics. That sucks. So something is up with that.
Maybe go back to 4.4.2 -- that probably resolves the issue.
I tried with another camera app (better camera) and same results.
I did notice a change actually when upgrading to lollipop, the camera looks over-sharpened sometimes and lack detail, lots of noise... Is this a thing?
Also, battery life isn't that amazing before and after buying a new battery for the phone, barely lasts me a 9 hour school day with medium to high usage, no gaming.
Is this just lollipop being weird? I flashed mine via Odin from an Italian version of the Note 3 but the bands are basically the same, no problems getting 4G, H+, 3G or 2G.
I read somewhere there was a camera mod on some rom... that gave the full camera pic, not compressed. So maybe Lollipop is now compressing the images more, which will give more lossy images. Will try look more into that, but 5.1 should be coming out for more devices (soon I hope)... suppose to fix some mem leak issues and others.
This is where I read about the compression: It's a camera mod. Maybe can try it ^^ http://forum.xda-developers.com/gal...camera-mod-note-3-n9005-lollipop-5-0-t3067827
Well i gave my phone to o2 repair and they said that they could not find a fault with the camera lol So I am out of ideas here. All i know is the difference between the two cameras are nite and day and i am not happy.
As I said, can give the mod camera a try and see if it's better. I haven't tested it yet - will get around to it on weekend.
But from a lot of bug reports and boards across the web... Lollipop upgrade has made the camera worse - so some coding is at fault. Hopefully it's fixed with next update (5.1 rolling out soon).
Guys is there any code or any way to check whether we got original camera or replacement parts from eBay? Because I am also not happy with my note 3 camera.

Faulty S8/camera or something is set up wrong?

Hello. Today I bought a brand new Galaxy S8. Everything was working fine until I decided to test out my camera. It is either wrongly set up or I have a faulty sensor. Take a look at these 2 samples:
http://imgur.com/a/6qGCO
It does gain focus and take a decent pic in very close distance to photographed object. However, when moving it a little bit far, the image gets completely blurry. I have no idea what should I do now, I am kinda disappointed and it's a terrible first impression as for a newly bought phone. Should I return it or shall I tinker with camera app a litle more? The same thing happens in Snapchat so I'd rather opt for camera sensor being faulty
Monnq said:
Hello. Today I bought a brand new Galaxy S8. Everything was working fine until I decided to test out my camera. It is either wrongly set up or I have a faulty sensor. Take a look at these 2 samples:
http://imgur.com/a/6qGCO
It does gain focus and take a decent pic in very close distance to photographed object. However, when moving it a little bit far, the image gets completely blurry. I have no idea what should I do now, I am kinda disappointed and it's a terrible first impression as for a newly bought phone. Should I return it or shall I tinker with camera app a litle more? The same thing happens in Snapchat so I'd rather opt for camera sensor being faulty
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Click to collapse
Try downloading another camera app and test to see if you still get the same problems. I'd try the stock Google camera app. I'd be curious to know if you get the same results.
JDM9499 said:
Try downloading another camera app and test to see if you still get the same problems. I'd try the stock Google camera app. I'd be curious to know if you get the same results.
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Click to collapse
I have performed a factory reset through recovery and somehow it fixed the issue, hopefully
Unfortunately i am having the same issue with my s8 plus, i tried resetting through recovery but still having the problem
Monnq said:
I have performed a factory reset through recovery and somehow it fixed the issue, hopefully
Click to expand...
Click to collapse
moehawk said:
Unfortunately i am having the same issue with my s8 plus, i tried resetting through recovery but still having the problem
Click to expand...
Click to collapse
The steps I have done:
On system level:
- clear camera cache
- clear data
- force close
*did not help*
then I booted into recovery, done factory reset, it solved the issue. if it still doesn't work you may need to return it and get replacement :/
+1
I already returned the first sm-g950f because of the same problem. It started sporadically, restarting the camera app or the phone helped in the first few days. On day 8 I tried factory reset but the camera was still out of focus. Only object closer than 6-7 cm were OK, everything else was blurry. I tested the camera in the *#0*# service menu: blurry.
The second device started showing the same symptoms a few minutes ago. Now focusing to a close object then focusing away helped. I keep monitoring for the next days.
Update:
Day #11: blurry camera, stuck focus in macro for a minute. Refocusing did not help. Closing and starting camera app again, focus now working normally.
Don't have this issue, but in general if there is dirt on the lens, it could affect focus.
+1
i have the same problem
any help how to slove it?
I have a similar issue, when launching the camera after some time the rear camera is completely out of focus no matter the distance of the object. After "shaking" the phone, it works fine.
Looks like the stabilizer or the autofocus is stuck and the shake fix it. What do you think?
I think I'll contact the support tomorrow
I have the S8+ European version, G955F
Is this okay? I got a blurry back cam for my newly bought s8, but after reading the suggestion to "shake" it, it became clearer. Is this normal? Is this how that is suppose to be?
hi everyone. just want yo share my experience. i bought a brend new s8 at launch . everything ok. but 3 weeks ago it started to give blurry rear cam at times. let say one for five camera app launch..... i called samsung. they told me to bring the phone to them for testing. and eventually replace the camera sensor. oh noooo. never i will accepe an opened s8............the story solved with an ota update the last week. everything ok since
Envoyé de mon SM-G950F en utilisant Tapatalk
Samsung s8 is Rubbish
Bought the phone for my wife as a replacement for her 32GB s6 Edge. After 3 weeks of use this blurry rear camera started occurring. Started with once in awhile and then continued to happen more often. Shaking the phone would get it to work until the next time it faulted. It eventually was occurring every time you would launch the camera app. Searched online and found that there are MANY instances of people all over the world experiencing the same issue and shaking their phones to get the camera to work. Clearly a hardware fault.
Contacted Samsung NZ who proceeded to take me through all the typical troubleshooting steps which I had already followed from online. Eventually did a factory reset to appease them and what do you know, the issue remained and started as soon as I opened the camera app after the factory reset.
Took it to the Vodafone provider who sent it to Samsung. Received the phone back 4 days later (sent Monday, received Friday), the Samsung report states that the camera was replaced and Samsung replicated the issue on the phone. Now the camera will work and won't be blurry as soon as you open the camera app but the pictures are horrible quality. Doing a picture compare between my s6 Edge / Note 5 and the repaired s8. The s8 pictures are of terrible quality.
Very disappointed, $1000 phone, broken after a month of use. I will be taking this up with Samsung again soon.
My theory on why this issue has occurred. Samsung were trying to stick the fingerprint reader in the screen like what the iPhone 8 is doing. Samsung ran out of time and made the bad design decision to stick the fingerprint reader next to the camera. This caused the hardware fault of the blurry camera and proceeds to cause the bad quality of images.
This is not a software fault, it is a hardware fault.
I'm sure Samsung would want to save as much face as they can after the Note 7 incident. As the s8 is the first flagship after the Note 7.
This issue is not limited to the s8, s8 plus users are experiencing the same issue. The Note 8 has been designed the same way and will most likely have the same issue.
Alyonas_boy said:
Bought the phone for my wife as a replacement for her 32GB s6 Edge. After 3 weeks of use this blurry rear camera started occurring. Started with once in awhile and then continued to happen more often. Shaking the phone would get it to work until the next time it faulted. It eventually was occurring every time you would launch the camera app. Searched online and found that there are MANY instances of people all over the world experiencing the same issue and shaking their phones to get the camera to work. Clearly a hardware fault.
Contacted Samsung NZ who proceeded to take me through all the typical troubleshooting steps which I had already followed from online. Eventually did a factory reset to appease them and what do you know, the issue remained and started as soon as I opened the camera app after the factory reset.
Took it to the Vodafone provider who sent it to Samsung. Received the phone back 4 days later (sent Monday, received Friday), the Samsung report states that the camera was replaced and Samsung replicated the issue on the phone. Now the camera will work and won't be blurry as soon as you open the camera app but the pictures are horrible quality. Doing a picture compare between my s6 Edge / Note 5 and the repaired s8. The s8 pictures are of terrible quality.
Very disappointed, $1000 phone, broken after a month of use. I will be taking this up with Samsung again soon.
My theory on why this issue has occurred. Samsung were trying to stick the fingerprint reader in the screen like what the iPhone 8 is doing. Samsung ran out of time and made the bad design decision to stick the fingerprint reader next to the camera. This caused the hardware fault of the blurry camera and proceeds to cause the bad quality of images.
This is not a software fault, it is a hardware fault.
I'm sure Samsung would want to save as much face as they can after the Note 7 incident. As the s8 is the first flagship after the Note 7.
This issue is not limited to the s8, s8 plus users are experiencing the same issue. The Note 8 has been designed the same way and will most likely have the same issue.
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that doesnt sound good and i was thinking of getting one too the camera is sumthink i would use alot erm would u say it would be better to get the s7 edge insted of the s8?
vibealite said:
that doesnt sound good and i was thinking of getting one too the camera is sumthink i would use alot erm would u say it would be better to get the s7 edge insted of the s8?
Click to expand...
Click to collapse
Yup! Avoid the s8 at all costs. Get the s7! Or wait for the iPhone 8. Depending on preference of course.
Alyonas_boy said:
Yup! Avoid the s8 at all costs. Get the s7! Or wait for the iPhone 8. Depending on preference of course.
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Click to collapse
thanks for the info ill keep looking not really into iphones tho
Alyonas_boy said:
My theory on why this issue has occurred. Samsung were trying to stick the fingerprint reader in the screen like what the iPhone 8 is doing. Samsung ran out of time and made the bad design decision to stick the fingerprint reader next to the camera. This caused the hardware fault of the blurry camera and proceeds to cause the bad quality of images.
Click to expand...
Click to collapse
What a horrible theory, you just got a bad phone, ask for a replacement.
peachpuff said:
What a horrible theory, you just got a bad phone, ask for a replacement.
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Click to collapse
If this wasn't a widespread issue I would think the same. Google "s8 blurry rear camera" and see how many search results it turns up. This isn't a once off. Plenty of people around the world are experiencing the same issue.
Alyonas_boy said:
If this wasn't a widespread issue I would think the same. Google "s8 blurry rear camera" and see how many search results it turns up. This isn't a once off. Plenty of people around the world are experiencing the same issue.
Click to expand...
Click to collapse
Perhaps, but your theory on why its happening is asinine.
peachpuff said:
Perhaps, but your theory on why its happening is asinine.
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Click to collapse
Thank you for your most gracious wonderful opinion. It's greatly appreciated.
Same issue here, found that shaking the phone fixed the camera problem but it happens entirely too often. That being said I do have a few energy saving apps and wondering if it is putting the camera components in hibernation until I shake the phone. Anyway, did the OP findnout what was causing his blurriness?

S10+ keeps freezing + fingerprint sensor issues

Hey guys,
so I got my s10+ about a week ago and I was actually very happy with it. But about 3 days ago my s10+ froze and ever since freezes multiple times during the day. It most often happens when I'm trying to use it while I'm on the phone via bluetooth headset. Also since about the same amount of time my fingerprint sensor is super buggy and I have to retry multiple times to get to unlock it. I've paid nearly 900€ for this device so that's both very annoying.
Does anyone else has the same issues that I have? Especially the freezing part?
thomas333 said:
Hey guys,
so I got my s10+ about a week ago and I was actually very happy with it. But about 3 days ago my s10+ froze and ever since freezes multiple times during the day. It most often happens when I'm trying to use it while I'm on the phone via bluetooth headset. Also since about the same amount of time my fingerprint sensor is super buggy and I have to retry multiple times to get to unlock it. I've paid nearly 900€ for this device so that's both very annoying.
Does anyone else has the same issues that I have? Especially the freezing part?
Click to expand...
Click to collapse
Have you taken any system updates since you've had it? If so, I'd likely try a full reset of the phone although I know it's a pain but it does help sometimes. I haven't noticed a lot of chatter about freezing exceot for the Chinese Snapdragon rooting bunch.
Yeah, at day one I took the update that was available and also checked for new. I'll try the full reset. But it's weird that I'm the only one that seems to have this problem...
Tel864 said:
Have you taken any system updates since you've had it? If so, I'd likely try a full reset of the phone although I know it's a pain but it does help sometimes. I haven't noticed a lot of chatter about freezing exceot for the Chinese Snapdragon rooting bunch.
Click to expand...
Click to collapse
Currently have S10. I received this morning a light update for fingerprints. Now work better and faster.
Telus Canada. Snapdragon
Sent from my Galaxy S10 using XDA Labs

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