It seems the heating issue has not been resolved - Sony Xperia X Guides, News, & Discussion

This is really bad from Sony. Marketing a phone for having the best camera yet people cannot use for more than a few minutes before it crashes.
Check this out...
https://www.youtube.com/watch?v=QNweHTAVUg4

ali_bobo said:
This is really bad from Sony. Marketing a phone for having the best camera yet people cannot use for more than a few minutes before it crashes.
Check this out...
https://www.youtube.com/watch?v=QNweHTAVUg4
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And no 4k capabilities anymore is confirmed?
Sent from my D6708 using Tapatalk

Bull.
http://talk.sonymobile.com/t5/Xperi...ted-with-New-Style-Covers/td-p/1122372/page/2
I only got a message after stopping the recording after 40 minutes, and even then it wasn't a shutdown message.
Sent from my E6853 using Tapatalk

Hardly a fair comparison against a s7, he also clearly states that he's played games on the xperia x for over a hour before hand this is more like Samsung promotion than the xperia x review

No heating issues whatsoever here... neither with gaming nor camera usage

Ok I have now bought the phone. Safe to say that the above Video is BS.
Please ignore this thread or close.
Thanks

Told ya lol
Sent from my E6853 using Tapatalk

Off topic:
The OP thread video link, His video has been changed to private instead public lol.
Btw, It's nice 1080p @ 60fps without overheat, But I'l pick Xperia X Performance.

So would I, if I had the choice...
Sent from my E6853 using Tapatalk

I have jave the heat issues but only hete on holiday in the blistering heat outside in direct sunlight!! Theres nothing wrong with this phone. Relax people unless youre in 40 degree celcius heat!
Sent from my F5121 using Tapatalk

heats even after Nougat
Hey guys!
I bought Xperia X three days ago through flipkart at very good discount. Updated it to Nougat immediately. May 2017 patch is also installed now.
The problem is ... clicking few random 23 MP or 20 MP pictures would heat the phone up (heat not warm!!!) Like i cannot take it near to my ear to take the call. Had to hold it a bit away from my ear. This was in the morning at around 11 am where the temperature at my place was around 38 to 43 deg celsius.
Then to test when i was in office (where there is AC), i started recording video (full hd at 30 fps). After around 2 to 3 minutes, the phone started heating up. The heat was not like it was in the morning but was 15% lesser.
I installed an app now on my phone and it shows 40 degree celsius. Nothing is running in the background, just the app and mobile data enabled (4g and volte).
So is there any solution for this heating problem or is it a known thing?
Please help me coz i have 7 more days to return the phone but i am half hearted to lose it.
Dont even know which phone to chose to other than iphone which never saw heating issue in the circumstances mentioned above. iphones are a bit pricey..cant go for it

Related

Hot when playing!!

Is it just me or when you play the phone gets ridiculously hot??
Try playing avatar...download it from the game center...after 5 minutes of playing, apart the battery going flat in seconds, the display becomes so hot it almost burns!! The battery temp was 42°!!!
Anyone noticed the same?
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Anybody has notice it?
Sent from my GT-I9100 using XDA App
Think 42c is ok, it does get quite hot but the phone will have its own threshold to don't worry bout it. Top left is where cpu/gpu is.
yes the phone do heat up when i try to torture the CPU, especially near the rear camera, but I still find the temperature level acceptable
Watching videos long period of time over wifi makes the screen almost untouchable.! Ditto the hottnes to from the rear of phone by camera.!
Sent from my GT-I9100 using XDA Premium App
for me display is not main concern, the area around the camera is getting too hot to touch lol. And it wasn't even a 3d game! It was the game cyberlords....
Although i can say not all games have this. I also played Baseball superstars 2011 for over an hour with no problems with heating.... very weird!
I have had the same issue, But only while it was in a case and charging...
Getting it out of the case helped enough, didn't become untouchable at any point
Sgt dutchy Try a Samsung official vented case there 7.95 on ebay
Mine also gets very hot around the camera and sim card area. I usually take my gel case and battery cover off and stick it in front of the a/c for a few mins. That brings its temperature down
Cpu's get awfully hot when running games..........
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Ok then I guess it's normal...just wondering if the camera would get any damage being so near the cpu...
Sent from my GT-I9100 using XDA App
my girlfriend is the same way
Got my SGS2 2 days ago... and played Avatar a lot. What exactly do you guys expect from a dual core 1.2ghz CPU squeezed in a 8.9mm case??? You either have NO IDEA about technic or your hobby is to complain.
Ok, it gets warm... but it's far away from being hot or even "untouchable".
Why don't you try to use SetCPU and set down CPU volt ? I think it may make the phone work cooler. :d
Before you guys are quick to jump, I thought this was some fluke as well, but I experienced this for the first time last night. Only had my browser running, was viewing a fairly graphics intensive site, and boom, I could barely hold my phone anymore.
Now, keep in mind, I've had the device since 5/4, and have done just about everything on the phone, including lots of gaming and web browsing. Not sure why it went hot potato this one time... could be the rogue process theory... but it got so hot that I could no longer hold the device. Just keep a lookout for this, especially if you have a cover on the device.
cmd512 said:
Before you guys are quick to jump, I thought this was some fluke as well, but I experienced this for the first time last night. Only had my browser running, was viewing a fairly graphics intensive site, and boom, I could barely hold my phone anymore.
Now, keep in mind, I've had the device since 5/4, and have done just about everything on the phone, including lots of gaming and web browsing. Not sure why it went hot potato this one time... could be the rogue process theory... but it got so hot that I could no longer hold the device. Just keep a lookout for this, especially if you have a cover on the device.
Click to expand...
Click to collapse
And judging from your signature you run the latest firmware (WKE2)?
I think downplaying the heating issues is not a good idea. The atrix doesn't heat up much while on 3G or playing 3d games. It seems while being great looking, the thinness of this phone is the Achilles heel. Maybe some people are okay with it being hot but samsung should not be allowed to get away with it while we are at it.
I also think there's some process making phones very hot as well. I noticed 2 months after jailbreaking my iPhone 4 that it got extremely hot to touch after using wifi for a couple min. Also some 3d games started to make it hot while they never did before. After a week of that I simply restored it to stock and the heating was gone..
I know it's a different phone and os but my point is the issue can be fixable probably. I would like this to be solved or else the sensation is looking better slowly.
this is disappointing, so we got a crappy camera and now the screen heating up to a point its unconfortable to touch it? :\ im having second thoughts now
The phone still isnt released in portugal.
TheWarKeeper said:
this is disappointing, so we got a crappy camera and now the screen heating up to a point its unconfortable to touch it? :\ im having second thoughts now
The phone still isnt released in portugal.
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Crappy camera?
Enviado desde mi GT-I9100 usando Tapatalk
jacobnorth said:
And judging from your signature you run the latest firmware (WKE2)?
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Of course, that's why it's there.
TheWarKeeper said:
this is disappointing, so we got a crappy camera and now the screen heating up to a point its unconfortable to touch it? :\ im having second thoughts now
The phone still isnt released in portugal.
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Click to collapse
Camera works great, no idea where you're getting crappy camera from. Plus, the negativity is completely unwarranted. This is still by far the BEST phone I've ever used and has exceeded all expectations... and mind you, my expectations were high.
But, that doesn't mean there aren't going to be bugs. With a dual core running at 1.2GHz + 1 GB of RAM, what you have is basically a complete computer system in your pocket. I remember back in the days, there were programs even on my PC that would cause the system fan to kick in and make the CPU go bonkers... it happens. I seriously believe this is a software bug... either with the rogue process issuing a device call that is causing that particular chip to overheat... or it's just a flaw with the current driver controlling the hardware. All things that I firmly believe will be fixed over time.
Good news is, I've been using this phone nonstop since I got it almost 2 weeks ago, and it's only happened once. I'm personally not too worried.

Heating issue!

Hey,
Is anyone experiencing heating issues with their handset? I've just been reading on GSM that a lot of people are complaining.
Yes, its an issue.
http://www.xperiablog.net/2015/06/10/japanese-xperia-z4-owners-complain-of-heat-issues/
up to 60 and higher lol
Crewville96 said:
Yes, its an issue.
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Click to collapse
Do you have it
sfkaudi said:
Do you have it
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I don't have a Z3+ (I have a Z3C), but I've read this:
Japanese Xperia Z4 owners complain of heat issues
followed by this:
Sony responds to Xperia Z3+ heating issues
Sony statement on Xperia Z3+ heating concerns
“The Xperia Z3+ is a high-performance 64-bit octa-core device with advanced camera technology, in some cases, additional heat can cause functions to stop. Enabling applications can also be felt by the user through the glass on the back. This is normal for the unit and should cause no concern.”
We need a reputable source to do an actual review of the production device.
Wtf
Lolento said:
We need a reputable source to do an actual review of the production device.
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Click to collapse
Who is more reputable than Sony THEMSELVES, the ACTUAL manufacturers of the phone???
This is a big worry, was thinking of buying the z3+ but now might get the z3 idk. I was really excited for the z3+ but if the overheating is such an issue to the point where Japanese markets are advising their consumers to "use your tablet or pc instead of your phone if you can". I mean i shouldn't have to worry about these kind of stuff esp for a PREMIUM phone. Very disappointed
If we are reading the same quote from Sony, they are not stating there is an overheat issue. Heat generation is normal. I have this problem on my z2 when recording in 4k.
Look at this,
Already test z3+ for long time just normal heat
Edit: lol picture didnt uploaded
Sory dopost for becaue this picture
Xerxess, Please, try to run some game, Nfs, or Real racing 3, for example, and to play it for a 15-20 mins, and then look at the temp, if device won't turn off earlier of course And also, could you, please, try to use camera and video recording , and then report about a device heating to us, please
Sent from my D6603 using XDA Free mobile app
AR Mask app can shut down to prevent heating issues in under a minute. It was fine on prototype firmware, so something has been changed for the worse there..
Sent from my D5803 using Tapatalk
My Z2 has a heating problem, but its not at high level. Shoul I do troubleshoot it ?
@xerxess, kindly let us know what firmware version your Z3+ is on.
I'm curious to find out if any of you reporting heating issues are running any apps to undercloak the CPU. Even my AT&T Galaxy S5 runs very hot if I dont use anything to undercloak or even use Power Saver at leat. I can run my phone with two cores on and two cores off undercloaked at 1.2 Ghz. What I'm saying here is try to run the phone with 4 coes online and 4 off, and undercloak all 4 cores at say 1.5 Ghz. I bet the heating issues would decrease if not go away all together. Obviously why buy a V8 if u are going to run it like a 4 cilynder right??? But we are talking about an issue here, that obviously e en the manufactures are aware of. Otherwise the camera app or other apps would not close when the temp gets up there. All they are doing at that point is turning off cores and undercloaking the ones that are one to prevent any more heat build up. And that allows the system in ur phone to dissipate the heat more efficiently. Any thoughts?
I don't have any overheating issues with my z3+. I havent played a game on it but I used it for a navigation while plugged in, where i would expect to heat up a lot. I mean it heats up a bit but what xperia z doesnt?
I am suspecting all the fuss may be coming from guerrilla marketing ploys from one of Sony's competitors. The Z4/Z3+ really is the best flagship phone in terms of design. SD810 has been in the market (via M9 and G4) and this issue coverage is only overblown with Sony's new phone.
So I just tried to play real racing 3 for 20 minutes while on charger and yes, the phone is hot but my old Z1 was the same way. It didnt crash or anything due to overheating.
btw. you can always put it into water to cool it down
I own the xperia z4 tablet wifi for some days now. Have tested it extensively over the weekend and can truly state that it has NO heating issue. Just played real racing 3 for about half an hour and the tablet gets moderately warm. NO crashes.
And no, i do not work for Sony.

Z5 Compact overheating issues - could this be a big problem already?

Just noted this article so take it with a grain of salt I suppose:
http://www.phonearena.com/news/Snap...t-owners-sweat-with-overheating-issue_id74367
From what I can tell it's just one person so far reporting those types of issues but, you do have to wonder about it considering the 810 does have that reputation for overheating and Sony choosing it for their Z5 Compact if the combination will be eventually seen as a bad one.
I had a lot of interest in this smartphone, serious interest, now I'm having to step back and rethink that possible purchase until more info comes along.
Anyone else seen such reports anywhere else?
br0adband said:
Just noted this article so take it with a grain of salt I suppose:
http://www.phonearena.com/news/Snap...t-owners-sweat-with-overheating-issue_id74367
From what I can tell it's just one person so far reporting those types of issues but, you do have to wonder about it considering the 810 does have that reputation for overheating and Sony choosing it for their Z5 Compact if the combination will be eventually seen as a bad one.
I had a lot of interest in this smartphone, serious interest, now I'm having to step back and rethink that possible purchase until more info comes along.
Anyone else seen such reports anywhere else?
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Absolutely no issue.
PA posting **** again.
My CPU-temp never exceeded 50-55°C so far even when gaming.
It's just right Sony went with the 810, especially the 3D performance is way above the 808.
Sent from my E5823 using XDA Free mobile app
One variable that everybody keeps forgetting about is the build and the materials of the device. The Z5c is glass on the back which conducts even the smallest amount of heat like its a big deal (happened on my Nexus 4).
Right now, I'm hoping that dbrand or somebody will make skins for this device and then I'll be more happier.
At casual usage my Z5C doesn't produce heat at all. When playing titles like real racing 3 it gets as warm as the Z3C.. No worries.
Mine is fine. No overheating here.
Sent from my E5823 using Tapatalk
Mine gets no hotter than my Z3c. When I got it on Friday, I logged into Spotify and downloaded tracks solidly for about 2hrs - got a bit warm but no overheating.
The user who made the touch issue video on Youtube stated in comments that it really doesn't have any overheating issues. I'm not even sure he knows that his video is being used at Phonearena.
My tests on 4K recording - average CPU temperature when recording is about 60°C. When over 65, information about high temperature displays - at about 8 minutes of recording. When CPU got to 69-70 the recording stopped (9:20) and camera shut down. After that CPU temperature dropped down to 53 and is slowly going down. But the phone itself is still very hot.
Edit: tested using com.yanyan.cputemp
The user who made the touch issue video on Youtube stated in comments that it really doesn't have any overheating issues. I'm not even sure he knows that his video is being used at Phonearena.
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Yeah, the guys with the touch screen problems are sometimes experiencing them after rebooting the phone - I doubt they are due to overheating.
The screen goes sometimes bad when charging, or using 4k film. I've had my phone about 2 days and so far has had restart it 5-6 times.
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Tommy-Geenexus said:
Absolutely no issue.
PA posting **** again.
My CPU-temp never exceeded 50-55°C so far even when gaming.
It's just right Sony went with the 810, especially the 3D performance is way above the 808.
Sent from my E5823 using XDA Free mobile app
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What app do you use to check CPU temp?
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Jiyeon90 said:
What app do you use to check CPU temp?
Sent from my SGP611 using Tapatalk
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DevCheck Pro.
This is an App one can trust, as the developer himself has got a SD 810 device.
No matter what i'm doing with the phone, it always seems either cool or a bit warm.
Depends on the SOC-binning and other facts, i may dive into /sys to find out some stuff.
My previous Xperia Z was about 15-20°C hotter while gaming then my Z5C.
Tommy-Geenexus said:
DevCheck Pro.
This is an App one can trust, as the developer himself has got a SD 810 device.
Click to expand...
Click to collapse
Thanks for info about the used app - great to have one to check the 810 chipset...
I´m using it now on my tablet z4
Yea Phone Arena telling lies because this aint true and thats why they removed the article!!!!!
Guys, on my spare iPhone I am experiencing similar issue with no touch response on screen from time to time which is only resolved by locking screen and unlock it. So we are not alone and we have nothing to complain.
Wysłane z mojego SGP611 przy użyciu Tapatalka
Got my z5c today, no issues so far
Sent from my E5823 using Tapatalk
Bialynia said:
Got my z5c today, no issues so far
Sent from my E5823 using Tapatalk
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Are you in the US? Where did you purchase it from?
scottjb said:
Are you in the US? Where did you purchase it from?
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Clove in the UK, quick delivery.
Sent from my E5823 using Tapatalk
Got mine from clove too. Try doing some timelapse and AR stuff with the camera and you will see just how toasty it gets and how fast. It is most definitely a problem. Especially when you go into these modes and it warns you that its going to get hot and may shut down!
zakiwashi said:
Got mine from clove too. Try doing some timelapse and AR stuff with the camera and you will see just how toasty it gets and how fast. It is most definitely a problem. Especially when you go into these modes and it warns you that its going to get hot and may shut down!
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Click to collapse
It does slow down when rendering the AR but nothing slower than the Z3C i previously owned. And that heat messeges is a standard for Sony, were present on Z2,Z3 seriers and now Z5 as a notification which you can ignore.
There is no overheating of this device, there is only slight warmth in back area which is perfectly normal.

Thinking of buying Z3+ or S5. Does Z3+ really overheats with newest updates?

Z3+ in a local tech shop is actually cheaper than a Z3.
My main focus is camera, and I seen that Z3+ overheats just after few minutes of using the camera, which is just not acceptable. Is this true?
I would offer my sister (she will buy the phone) to buy LG G4, but she will not do it because she had terrible experience with her previous low end LG device..
Is the overheating really noticeable, not warm, but actually hot to the touch?
If she will not be able to use camera to take photos/videos of her child because of overheating problems/messages/phone being hot, then it's a no no.
Then it's gonna be normal Z3/compact or S5.
Artasdmc said:
Z3+ in a local tech shop is actually cheaper than a Z3.
My main focus is camera, and I seen that Z3+ overheats just after few minutes of using the camera, which is just not acceptable. Is this true?
I would offer my sister (she will buy the phone) to buy LG G4, but she will not do it because she had terrible experience with her previous low end LG device..
Is the overheating really noticeable, not warm, but actually hot to the touch?
If she will not be able to use camera to take photos/videos of her child because of overheating problems/messages/phone being hot, then it's a no no.
Then it's gonna be normal Z3/compact or S5.
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Click to collapse
I've had the Z3+ a few months and I have not experienced any overheating problems.
But to be sure I just tried running the camera app now for 5 min and it's not even warm.
And Android 6 will be released soon (?) which should make the phone run even smoother.
(but if it were me I'd rather buy the Z5)
I would play it safe and avoid the Z3+. There are people that complain about the camera on the Z3+. When the Z3+ reaches a certain temperature in the camera app, it will notify you and close down. That could become an irritating problem if your sister is trying to capture a memorable moment only to have the Z3+ notify that it's running hot and closing the camera app
I personally own a Z3+ and I haven't run into that problem yet. That's also because I'm not trying to record long videos or take tons of pictures in a short period of time.
rice_eater said:
I would play it safe and avoid the Z3+. There are people that complain about the camera on the Z3+. When the Z3+ reaches a certain temperature in the camera app, it will notify you and close down. That could become an irritating problem if your sister is trying to capture a memorable moment only to have the Z3+ notify that it's running hot and closing the camera app
I personally own a Z3+ and I haven't run into that problem yet. That's also because I'm not trying to record long videos or take tons of pictures in a short period of time.
Click to expand...
Click to collapse
My z3+ gets hot sometimes. I did a 4k record test got past 15 mins and stopped it myself. However using armask shuts it down within a couple of minutes use. Overall I'm pleased
I've had my Z3+ for about a week. I've only gotten one notice from the system that it was overheating and that was from the Sony camera app. I was outdoors at the Zoo taking some pictures in about 80 degrees F and after about 10mins I got a message that said the temp was increasing and that if it increased higher, the camera app would close. It never did close but it got really warm. Didn't shoot any video, just pictures. Other than that, it functions flawlessly.
I'd recommend S5 over Z3+ only if you could save at least $200 (& don't mind the performance & camera downgrade). I have Z5, S6 (had S5) as well. Z3+ is the fastest one IMO. No lag, hiccup, frequent redraws - nothing. It does get warm at times with heavy usage, but I'd not call it 'too hot'. With a case on, I don't think the user will notice anything.
About the camera (stock app),
- Like someone already stated, AR stuff can close the app after couple minutes. That's way more than I'd ever need, but it may matter to you
- 4K recording: >10 min (indoor), > 7/8 minute (outdoor, YMMV based on env. temp)
- 1080p: I did 25 min (indoor) before I decided to stop. People over here did more than 50 minutes using google camera app
I don't think any other app can overheat the phone. Oh, the first fw was a mess, probably that's why it got some bad reviews. So update it right away if you end up getting one!
When I first rooted my Z3+ and tried different kernels with different tweaks the phone got so hot I thought it was going to melt. I went to everything as stock as possible using the "Custom US" ROM and everything has been pretty good. But recently I switched to the Global ROM and the battery has been better and the camera app lasts a lot longer. That being said I am sure people will see different results than I with their phones. The Z3+ is just disappointing that not enough developers are involved with it. Hopefully the Marshmallow release will change that.
It's a good phone ruined by poor cooling, games will routinely start to stutter and the screen will dim as soon as throttling is involved (which is basically any game that lasts longer than 2 mins.)
If you do decide on another phone, check to see which Snapdragon processor is in the phone too. The Snapdragon 810 is what's in the Z3+ and some other phones that have the 810 also experience overheating problems.
Overheating WAS problem in the beginning. I had One m9 and g flex2 and they too had overheating problems. But with updates the problem was solved for every device.
aragorn771 said:
When I first rooted my Z3+ and tried different kernels with different tweaks the phone got so hot I thought it was going to melt. I went to everything as stock as possible using the "Custom US" ROM and everything has been pretty good. But recently I switched to the Global ROM and the battery has been better and the camera app lasts a lot longer. That being said I am sure people will see different results than I with their phones. The Z3+ is just disappointing that not enough developers are involved with it. Hopefully the Marshmallow release will change that.
Click to expand...
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Hello aragorn771!
How did you install a global Rom? I've been stuck since I rooted my phone Z3+Dual and installed a custom kernel to get root, I didn't try so much things like installing other Rom or flashing because I don't want to go on a bootloop.
Can you tell me what is way to go please?:fingers-crossed:
lilloscar said:
Hello aragorn771!
How did you install a global Rom? I've been stuck since I rooted my phone Z3+Dual and installed a custom kernel to get root, I didn't try so much things like installing other Rom or flashing because I don't want to go on a bootloop.
Can you tell me what is way to go please?:fingers-crossed:
Click to expand...
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I installed the ROM through Flashtool then re-rooted through Fastboot with the the recovery kernel. I tried a few ROMs through Xperifirm and settled at the global one.
I just arrived on Z3+. I had a problem with my Z3 and the warranty send me the Z3+. There's this problem of overheating. I didn't found this global rom on xperiafirm but there is a China's update. Someone knows if they correct this bug?
toledo22 said:
I just arrived on Z3+. I had a problem with my Z3 and the warranty send me the Z3+. There's this problem of overheating. I didn't found this global rom on xperiafirm but there is a China's update. Someone knows if they correct this bug?
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I also had trouble also had problems with my Z3 and Sony sent me a Z3 +
Z3 + is horrible compared to Z3, it becomes too hot and shut the camera off after a few minutes, and also very lag!
.266 Update does not correct these problems and this FW does not have google apps.
I have already been in contact with Sony to send me another Z3 me or return the money because I was very disappointed with Z3 +!
I believe that with update 5.1.1 for Xperia Z3 + will greatly improve the overall stability of the device, as well as Z3 had a great improvement (Art / Zram)
Gustavo RD78 said:
..I believe that with update 5.1.1 for Xperia Z3 + will greatly improve the overall stability of the device, as well as Z3 had a great improvement (Art / Zram)
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I'm under the impression they are going straight for 6.0. Just hope it's happening soon..
I have been using the Z3 + for a few months haven't had any insane heating issues. Watching youtube for hrs on end or taking pics or filming. If your filming 4k for extended periods I'm sure it will add some heat but otherwise it's been pretty sweet. Looking forward to seeing 6.0 update.
Aetu said:
I'm under the impression they are going straight for 6.0. Just hope it's happening soon..
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On Dual Sim model, not so soon like always...
GrimReaper24 said:
I have been using the Z3 + for a few months haven't had any insane heating issues. Watching youtube for hrs on end or taking pics or filming. If your filming 4k for extended periods I'm sure it will add some heat but otherwise it's been pretty sweet. Looking forward to seeing 6.0 update.
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Have you downloaded and installed the latest OS updates for your Z3+?
Culex316 said:
Have you downloaded and installed the latest OS updates for your Z3+?
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Yes I have. I always keep things updated to the latest. Looking forward to seeing the 6.0 layout should help out on battery life. Haven't rooted this yet. Think a lot of the heating issues people have had in the past are from long periods of 4k filming and playing around for a long time with the AR Effect.
I've read a lot about this phone catching poo for snapdragon 810 and so on for heating issues which turned a lot of people away from it. The updates have smoothed it out a lot. I haven't had any issues or force closures. Tho I don't film 20 to 30 mins of 4k lol.
GrimReaper24 said:
Yes I have. I always keep things updated to the latest.Looking forward to seeing the 6.0 layout should help out on battery life. Haven't rooted this yet. Think a lot of the heating issues people have had in the past are from long periods of 4k filming and playing around for a long time with the AR Effect.
I've read a lot about this phone catching poo for snapdragon 810 and so on for heating issues which turned a lot of people away from it. The updates have smoothed it out a lot. I haven't had any issues or force closures. Tho I don't flim 20 to 30 mins of 4k lol.
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Oh ok, that's very good to read then, since I am considering this phone as a replacement for my broken LG G4 (which is going to be sent for warranty repairs, then sold once it comes back).
How about lag? I have read that it lags during everyday use...is it buttery-smooth when browsing the web, switching between apps, etc.?

I'm returning my Z5C - here's why

I am so disappointed this phone didn't deliver what I expected. I absolutely loved it from the moment I received it, but it just won't work out. I am returning it today and going back to my Z3. The reasons are:
Snapdragon 810
Yep, that's it. This otherwise amazing phone was ruined by the SD810. I use my phones as my main camera, which has to work properly under tough situations. Nearly every phone I've had before was able to handle extreme conditions well; the Z5C wasn't. I take lots of pictures and videos, often north of 300 plus about an hour of 1080p videos per day. My Z1C withstood hot tropical summers and delivered every time under these conditions.
I was out last weekend and ready to test the camera on my new toy. I used Waze for about 20 minutes, starting from "idle." The phone got warm really fast. Then I got to the destination, thought I could record some 60fps 1080p videos, and was able to record about 10 minutes, then I got the famous message saying that the temperature was rising and the camera app would shut down soon to cool down the phone. It was uncomfortably hot. Mind you, the weather was fairly cool at 60°F. The battery was also going downhill real fast. I decided to turn the phone off and head out to another location. When I got there, I turned the phone back on (it cooled down quickly), and started recording some more videos. By now I was afraid to record anything longer than 5 minutes because I thought the phone would overheat and leave me hanging without a camera. I didn't get to that point, but missed lots of opportunities because of the overheating threat.
In less demanding situations, my phone got warm and uncomfortable to hold as well. From idle, my phone gets warm by simply surfing the internet for 5-10 minutes. It can be on Wifi or LTE, max/min brightness, it will warm up regardless. It doesn't get hot like when taking pictures, but come on. How can it get warm after 5-10 minutes of surfing the internet? That's really bad. The default state of the phone is running warm. Imagine if I go outside during summer and take 2 or 3 pictures. The phone is gonna melt in my hand. I can't rely on it. That's very unfortunate, because this phone is the absolutely best thing I've ever had the privilege of owning. Everything else is perfect. Size, battery life, screen, storage, fingerprint reader, waterproofing, open USB port... I'm gonna have to sit down and patiently wait for the next Compact to come out. What a shame.
Some people complain about the heat but others don't... Hopefully my phone doesn't have the misaligned lens issue, the back crack issue and the overheating issue. My Z1 compact is totally wrecked, worst comes to worst I'll just wait for the Z6 compact.
theprince1991 said:
Some people complain about the heat but others don't... Hopefully my phone doesn't have the misaligned lens issue, the back crack issue and the overheating issue. My Z1 compact is totally wrecked, worst comes to worst I'll just wait for the Z6 compact.
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same here.. hoping the device I ordered is free of issues.. I finally found a deal on amazon for $460..fingers crossed!
android_fury said:
I am so disappointed this phone didn't deliver what I expected. I absolutely loved it from the moment I received it, but it just won't work out. I am returning it today and going back to my Z3. The reasons are:
Snapdragon 810
Yep, that's it. This otherwise amazing phone was ruined by the SD810. I use my phones as my main camera, which has to work properly under tough situations. Nearly every phone I've had before was able to handle extreme conditions well; the Z5C wasn't. I take lots of pictures and videos, often north of 300 plus about an hour of 1080p videos per day. My Z1C withstood hot tropical summers and delivered every time under these conditions.
I was out last weekend and ready to test the camera on my new toy. I used Waze for about 20 minutes, starting from "idle." The phone got warm really fast. Then I got to the destination, thought I could record some 60fps 1080p videos, and was able to record about 10 minutes, then I got the famous message saying that the temperature was rising and the camera app would shut down soon to cool down the phone. It was uncomfortably hot. Mind you, the weather was fairly cool at 60°F. The battery was also going downhill real fast. I decided to turn the phone off and head out to another location. When I got there, I turned the phone back on (it cooled down quickly), and started recording some more videos. By now I was afraid to record anything longer than 5 minutes because I thought the phone would overheat and leave me hanging without a camera. I didn't get to that point, but missed lots of opportunities because of the overheating threat.
In less demanding situations, my phone got warm and uncomfortable to hold as well. From idle, my phone gets warm by simply surfing the internet for 5-10 minutes. It can be on Wifi or LTE, max/min brightness, it will warm up regardless. It doesn't get hot like when taking pictures, but come on. How can it get warm after 5-10 minutes of surfing the internet? That's really bad. The default state of the phone is running warm. Imagine if I go outside during summer and take 2 or 3 pictures. The phone is gonna melt in my hand. I can't rely on it. That's very unfortunate, because this phone is the absolutely best thing I've ever had the privilege of owning. Everything else is perfect. Size, battery life, screen, storage, fingerprint reader, waterproofing, open USB port... I'm gonna have to sit down and patiently wait for the next Compact to come out. What a shame.
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I think you can just tick the " Don't show this again" on the temperature rising warning aaaaand it wouldn't appear unless it just closes the app down :|
yubeie said:
same here.. hoping the device I ordered is free of issues.. I finally found a deal on amazon for $460..fingers crossed!
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Click to collapse
My one doesn't heat up or anything but I do have a bit of lens blur... I'm not sure if it's worth the hassle returning though
android_fury said:
I am so disappointed this phone didn't deliver what I expected. I absolutely loved it from the moment I received it, but it just won't work out. I am returning it today and going back to my Z3. The reasons are:
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Click to collapse
Just turn off any video stabilization as it generates most of the heat and you are good to live with Z5c now but yes it would still a bit uncomfortable to hold. Shame on SD810.
TheEndHK said:
Just turn off any video stabilization as it generates most of the heat and you are good to live with Z5c now but yes it would still a bit uncomfortable to hold. Shame on SD810.
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That's a restriction. I want to use it to its full potential. Even crappy Samsung phones have OIS nowadays. I shouldn't have to turn stuff off just so the phone works normally. Damn it, this sucks. I loved the phone so much, like I hadn't in a long time. This stupid SD820 had better be the best processor ever created. I'll be first in line to get the next Compact.
android_fury said:
That's a restriction. I want to use it to its full potential. Even crappy Samsung phones have OIS nowadays. I shouldn't have to turn stuff off just so the phone works normally. Damn it, this sucks. I loved the phone so much, like I hadn't in a long time. This stupid SD820 had better be the best processor ever created. I'll be first in line to get the next Compact.
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Click to collapse
I like my old Z1c got much better heat control, just like you but the focus on that camera is so painful, always hit and miss, too slow. If the next compact got OIS, I'll probably get one too.
The Snapdragon never poses an issue for me but I live in Britain where the weather barely ever gets really, really hot.
I will also be first to get the next Z Compact, just because I love my Z5 Compact so much. No other small phone offers this many premium specifications. For this reason I have become a Sony fan since Google decided to go big for the Nexus 6P.
Sent from my SM-G925F using Tapatalk
supercakefish said:
The Snapdragon never poses an issue for me but I live in Britain where the weather barely ever gets really, really hot.
I will also be first to get the next Z Compact, just because I love my Z5 Compact so much. No other small phone offers this many premium specifications. For this reason I have become a Sony fan since Google decided to go big for the Nexus 6P.
Sent from my SM-G925F using Tapatalk
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Hong Kong is extremely hot, expected to see many Z5 users to do IPX67 water cooling in toilet during summer here.
Hm...It's interesting.
First i thought that it's a real problem in my phone too, cause when i played Real Racing 3 after 10 minutes of playing the phone got warm and the battery go fast. Then today i read your report about camera and i started to worry. I quickly tried out my and after taking 10:24 minutes of 4K video the phone got hot but not extremely, in my impressions it was trully acceptable and i got no warnings about temperature (just the information at the start of recording).
i have an idea about getting warm when recording... when i start the recording i got a notif. about saving data to internal storage or if i have a high speed SD i can use it too. So i thinking is it possible that when you have inserted a low speed SD card in, the SD810 needs to work harder and this is the point why its warming up faster???? is it a possible way of it??? (i have Kingston MicroSD 64GB Class 10 UHS-I)
Midleo said:
i have an idea about getting warm when recording... when i start the recording i got a notif. about saving data to internal storage or if i have a high speed SD i can use it too. So i thinking is it possible that when you have inserted a low speed SD card in, the SD810 needs to work harder and this is the point why its warming up faster???? is it a possible way of it??? (i have Kingston MicroSD 64GB Class 10 UHS-I)
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I only used the internal storage for the camera. It still overheated. That sucks.
android_fury said:
I only used the internal storage for the camera. It still overheated. That sucks.
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Hm...Strange... Today i tested again my phone with gaming... Its getting hot but acceptable... I think you should get the phone back to the market or service center!
I'm using my Z5 Compact (white) for PS4 remote gaming and Moonlight remote PC gaming along with quite a lot of 4K recording. The SD810 really shows its muscle there, super low latency with it. . 4K videos top out at around 40 minutes before closing. Honestly couldn't be happier. It never gets excessively hot.
Really seems like luck of the draw on the heat side. I had a faulty unit before this one that leaked water through the headphone jack which couldn't record 4K for more than 10 mins before heating too much shutting down. It also heated a lot during average use. Maybe some are getting more thermal paste love during construction. I dunno.
dave-ro-mex said:
I'm using my Z5 Compact (white) for PS4 remote gaming and Moonlight remote PC gaming along with quite a lot of 4K recording. The SD810 really shows its muscle there, super low latency with it. . 4K videos top out at around 40 minutes before closing. Honestly couldn't be happier. It never gets excessively hot.
Really seems like luck of the draw on the heat side. I had a faulty unit before this one that leaked water through the headphone jack which couldn't record 4K for more than 10 mins before heating too much shutting down. It also heated a lot during average use. Maybe some are getting more thermal paste love during construction. I dunno.
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for a premium device.. honestly the kind of issues being reported is unacceptable.. i am still taking my chances.. but just one chance n hoping it clicks! .. I remember spending close to 1700 dollars on vaio s laptop ..... awesome looks.. horrible performance...immediately returned it.
I was really interested in buying a Z5c. but after this thread I'm thinking about buying Z3c, and I can have CyanogenMod on it.
SelfAwareDroid said:
I was really interested in buying a Z5c. but after this thread I'm thinking about buying Z3c, and I can have CyanogenMod on it.
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Click to collapse
I have a regular Z3 and tried recording 1080p 60fps videos with the original ROM. It overheated almost as fast as the Z5C, although it never gets as hot as the Z5C during regular use (no gaming). What I mean by overheating is that the ROM closed the camera app and didn't let me use it again until the phone cooled down.
About CyanogenMod on the Z3, be aware that the camera has a fisheye problem that hasn't been and probably will never be fixed. All your pictures will be horribly distorted, especially at short distances.
Thanks for the information, why there is this much problem with these devices!
I'm very into having small android devices, and I think these two are my only options.
I so much wanted to experience cyanogen, but camera problem! Doesn't cyanogen update reqularly?
SelfAwareDroid said:
Thanks for the information, why there is this much problem with these devices!
I'm very into having small android devices, and I think these two are my only options.
I so much wanted to experience cyanogen, but camera problem! Doesn't cyanogen update reqularly?
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Click to collapse
For cyanogen, you would have to unlock bootloader, which will lead to a drop in camera quality, loss of x reality, super vivid mode, and other features. Plus there's the fisheye bug on Z3c on CM. Soooo you might no want to go for cyanogen. Sony's UI looks plenty stock like so I don't think there's any need to be honest.
Sadman Khan said:
For cyanogen, you would have to unlock bootloader, which will lead to a drop in camera quality, loss of x reality, super vivid mode, and other features. Plus there's the fisheye bug on Z3c on CM. Soooo you might no want to go for cyanogen. Sony's UI looks plenty stock like so I don't think there's any need to be honest.
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Click to collapse
I think there's a point when you start leaning toward the stock roms and don't see enough benefits in AOSP. I'm using the phone without root and a locked bootloader.
*I returned my Z5C, but ended up grabbing another one. What an amazing phone.

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