Database Users

Factory reset for no reason

My phone reset itself for no reason. It was laggy so I restarted. When it rebooted, all the apps I had installed wod force close (samsung default apps worked fine) and all my personal info was gone (phone nos, contacts, settings, etc).
When this happened first two times, i replaced my phone. Now it happened on the replacemwnt SGS.
I am thinking it may be the sd card (I am using an 8gb external sd I have from my previous Moto Mestone). I've been running for about a week with no reset since I took the card out from the phone. I would however like to use the sd card for the additional storage.
Anybody know if the sd card could have been the problem and maybe how to fix it?
Sent from my GT-I9000 using XDA App

mars0212 said:
Anybody know if the sd card could have been the problem and maybe how to fix it?
Click to expand...
Click to collapse
Yes, it sounds like this
Did you already try to boot the phone without the external-SD-Card being plugged in? Or just tried booting with another external SD-Card?
If not, copy over your data form ext. SD-Card to your PC and reformat the external SD-Cardwithin the system settings.
Maybe there are some system files from your Milestone left which SGS doesn't like

Installed Darky's rom. Do not seem to have that problem anymore.
Thanks
Sent from my GT-I9000 using XDA App

Internal memory problem .. No free space available

Hello,
I have a problem with internal memory in my phone
I moved all my stuff to SD card , photos files etc
also i moved all the Movable apps to the sd
But some apps can't be moves i don't know why "see attaches pic"
I tried Clean master , ES files and some apps but didn't help
Please help me
I attached some photos shows the files and the "can't be moved" apps
Sent from my GT-I9500 using Tapatalk 2

You don't have a problem with the internal memory. You're simply encountering a normal occurrence, as not every app supports moving its data to the MicroSD card. Since your list of apps doesn't support being moved to the MicroSD the only way to clear storage is to uninstall the apps. You may of course try apps to SD card options, but I'm not sure how well they will work on Android 5.x.

Strephon Alkhalikoi said:
You don't have a problem with the internal memory. You're simply encountering a normal occurrence, as not every app supports moving its data to the MicroSD card. Since your list of apps doesn't support being moved to the MicroSD the only way to clear storage is to uninstall the apps. You may of course try apps to SD card options, but I'm not sure how well they will work on Android 5.x.
Click to expand...
Click to collapse
thanks bro
even there's no way to force move this apps ?
i can't even make any update to my apps via store :crying:

To move the app data from internal storage would be to break the app itself. You don't want that.
Humor me here. Are you rooted, and are you using a custom recovery? If you are, which recovery?

Strephon Alkhalikoi said:
To move the app data from internal storage would be to break the app itself. You don't want that.
Humor me here. Are you rooted, and are you using a custom recovery? If you are, which recovery?
Click to expand...
Click to collapse
at the first place i want to restore my space back
yeah , my phone is rooted and am using omega v28 5.0.1 rom
with custom recovery , TWRP 2.8.7.0 touch recovery

I just wanted to make sure you weren't using Clockworkmod or Philz, as those are notorious for eating internal storage. If you want to restore the lost space, you have to uninstall the apps. It's either that or you learn to live with it until Android 6.0 custom ROMs are made available for your device. Android 6.0 allows you to merge internal and external storage so that Android sees the two as a single volume, and that definitely would eliminate your problem.

Oh dear oh dear
ok thanks bro any way , i will try to live with it

Until it happen
Is there anyway to make Google play download / update to the sd card not the internal ??
Sent from my GT-I9500 using Tapatalk 2

Check your other thread on the topic. An answer was posted there.

Camera "unable to save file to sd card"

Just happen lately that when I took picture with my original samsung camera app, it pop message as "unable to save file to sd card. default storage is changed to device". The phone can still read or write the SD card as normal, only camera app is giving the issue.
I have try clear the app data as well as re-format my SD card, but the issue remains.

Are you sure the phone can write to the SD card still? I noticed this same issue with my new GS7 (regular, not Edge) today. I tried taking pictures and had the same message you reported pop up. I can't write to the SD card at all. If I put the card in my computer, it'll write to the card; but I've tried moving files on the SD with Samsung's "My Files" app and the attempt to move fails. I've tried getting several other apps to write to the card and they fail too. In my searches I can find other people reporting problems with writing to the card, and that maybe there's a problem with Samsung's latest software version. Anyway, I've just had my phone for 2 days, so I'm surfing around looking for a good answer.
EDIT: My problem turned out to be a failing SD card. The computer (WIndows 10) created the illusion that the file was moving, but didn't actually do it. The SD card was no longer writable. I picked up a new 200 GB SD card and it is working great.

kind of similar issue here with my s7 edge, when i take pictures it sometimes saves to the device storage without any warning randomly. though my settings is save to sd card.

Same issue here, only the camera app has trouble writing to SD card, but it works perfectly fine otherwise.
It seems to have started happening since the latest system update (G935FXXU1APEQ).
I've already tried many things : clear camera app cache, wipe system cache, reformat SD card...

Same issue too
I have reformatted SD card, no change ...
I think it's related to http://forum.xda-developers.com/s7-edge/help/micro-sd-problem-t3340251

bightf said:
Same issue here, only the camera app has trouble writing to SD card, but it works perfectly fine otherwise.
It seems to have started happening since the latest system update (G935FXXU1APEQ).
I've already tried many things : clear camera app cache, wipe system cache, reformat SD card...
Click to expand...
Click to collapse
what the ****, updatet 2 hours ago to G935FXXU1APEQ now I have the same Problem. Yesterday all worked fine with the old firmware, now I have more problems than yesterday -.-
WTF Samsung

Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk

Rydah805 said:
Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Yes, i have flashed an XEF firmware over a FTM

Same problem after updating BTU to the APEQ firmware on my 930F. Tried new sdcard but that did not work.

Rydah805 said:
Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I finally found the courage to do a wipe data / factory reset, and you were right, it's the only thing that works after trying everything else I could. I can now fully enjoy my SD card through the camera !

bightf said:
I finally found the courage to do a wipe data / factory reset, and you were right, it's the only thing that works after trying everything else I could. I can now fully enjoy my SD card through the camera !
Click to expand...
Click to collapse
Yeah, sucks. Glad it works now though.
Sent from my SM-G935F using Tapatalk

Maybe a permissions issue on camera app.
Sent from my SM-G935F using Tapatalk

Quincux said:
Maybe a permissions issue on camera app.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I checked that and made sure all permissions were enabled. No luck.

I have the same problem since I updated to apeq btu.. I was on btu firmware before as well.. Anyone figured out any solution without having to factory reset?
Sent from my SM-G935F using Tapatalk

Any solution yet?
Sent from my SM-G935F using Tapatalk

Bump?
Sent from my SM-G935F using Tapatalk

I'm facing the same issue since upgrading firmware. My previous card became unreadable - even in my computer. Got a new SD card, and every other app is OK, except the camera. Seems ridiculous! Looking forward to a quick fix!

Guys I just updated to new firmware and still some problem. Anyone knows of any way to fix this?
Sent from my SM-G935F using Tapatalk

lowrider82 said:
Guys I just updated to new firmware and still some problem. Anyone knows of any way to fix this?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Yes Same problem. I'm at a loss. Just got my new Samsung SD 128gb pro plus and its pretty worthless now.... I cannot create a folder in samsung file manager AND new photos cannot save to SD card and then reverts setting to DEVICE.
Blows
FYI, I flashed to XSG, but no idea if worked with stock

SovRoxx said:
Yes Same problem. I'm at a loss. Just got my new Samsung SD 128gb pro plus and its pretty worthless now.... I cannot create a folder in samsung file manager AND new photos cannot save to SD card and then reverts setting to DEVICE.
Blows
FYI, I flashed to XSG, but no idea if worked with stock
Click to expand...
Click to collapse
I use the latest btu stock with root and it hasn't fixed the issue... Can someone confirm whether factory resetting fixes it if you had the issue and managed to solve?
Sent from my SM-G935F using Tapatalk

Disappearing microSD

Hi, I recently stumbled upon an unpleasant issue. I got xt1562 (stock 6.0.1 EU, no root, no cwm) and sandisk ultra 64gb. Sometimes (I fail to identify the source of issue) the memory card just disappears and the phone doesn't see it. Since the card is formatted as internal, i cannot take even pictures or download anything via browser. SolidExplorer doesn't see it in the list of storage as well. Restarting the phone or replugging the tray helps for an uncertain amount of time, the card becomes visible and then disappears again. I looked for obvious answers, but it is something special (not mentioned here or in google to my best knowledge).
Does anyone know how to solve the issue? I would appreciate any comments as well.
Thanks.

I had this same problem, but it solved by itself.

for this particular reason I stopped using the memory card as internal storage.

pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
Seems your solutions is the easiest. Thanks

pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery

AakashGarg said:
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery
Click to expand...
Click to collapse
I had the same disappearing issues before but since I did a slow format in Windows, the problem seems to go away. Never had any disconnect or disappearing issues again until now.
Sent from my XT1562 using XDA-Developers mobile app

I'm getting exactly the same issue. I'm using a 128gb card formatted as portable storage (exFAT ). I know when the issue starts because taking a picture with the stock camera app causes it to crash, and spotify complains about there being no access to storage. The card is being detected by other apps and Androids built in file explorer. I have to restart the device to cure the issue.

I have the same issue since updating from 6.0 stock to 6.0.1 stock.
What changed? There must be a reason for this behaviour.

Same issue here too after updating to 6.0.1 ota. Have to restart for it to fix itself. I'm beginning to think it might be linked with charging but not certain yet.

Searching the net it seems that Samsung users are on 6.0.1 are having the same issues. Google must be aware by now.

I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works

apokolok said:
I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works
Click to expand...
Click to collapse
What is the stock Kernel for 6.0.1??

_jay_uk_ said:
What is the stock Kernel for 6.0.1??
Click to expand...
Click to collapse
Well, stock ist stock.
After updating to 6.0.1 I had no dismounts with stock kernel, but I didn't use it very long.
I flashed Phoenix kernel which resulted in lots of dismounts, this was fixed by Optimus Kernel for me.

I used to be have the same problem with a Sandisk Ultra 128GB.
I need to backup all files in windows and format it to back to normal.
This problem appears every 30-40 days after formatted.
The problem was finally solved by buying a new sd card (samsung pro).

Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.

apokolok said:
Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.
Click to expand...
Click to collapse
I tried formatting my card back to exFAT. The dismounts were as much as every 10 minutes. I have now formatted the card back to FAT32, of which i had more stability, but this time I have started fresh with a completely empty card. Formatted in gparted then straight into the Moto. See how this goes.!!

Me too had similar issue after the latest ota update.
Everytime When I connect phn to PC via cable SD card disappears. SD card will not show in PC and phn. I need to restart phn to get it back. I'm using SD card as portable.
1st I formated the phn. But still the problem occurs
2nd I formated SD through PC. Result was successful. Now the card is OK not disappears while connecting to pc

This is the exact same issue I had since stock lollipop. I updated it to 6.0 since I though that this was the reason, It worked for half a day before it stopped and even on 6.1 it doesn't work.
For the record I also have Sandisk 128 gbs class 10. The only message I get is "Corrupted SanDisk SD Card”.

Some solved this problem with slow format option on PC.
Στάλθηκε από το XT1562 μου χρησιμοποιώντας Tapatalk

Still no progress in resolving the issue
SInce my last post, I have formatted the card as external. It worked fine until i filled it up to 10gb (out of 64gb). Now I have exactly the same issue. Does anyone know how to let Google, Morotola know about it? Is it covered by any guarantee? I start thinking that I am back to 2007 with first android versions

Camera app not saving on SD Card anymore - Please help!! :(

Hi all,
I'm desperate. I just realised my camera app has suddenly started to act weird.
Basically it can't save images on SD CARD anymore as if the sdcard was write protected but it's not. I can copy/paste files without issues on the card. It feels like the camera app has some issue. It can save videos and pics without problems on internal memory but refuses to save on sdcard. I tried Camera-FV app and it can save on SD Card so I guess it's the actual camera app ....
I tried clearing data of the app, uninstalling the app with titanium backup and reflashing the rom on top of my current installation (without factory reset) and nothing works. I also tried formatting the SD CARD with both PC and Phone and unmounting/remounting...nothing
Another thing I noticed is that I can't copy files from pc to sdcard straight. I have to first pass them to phone internal memory and then using phone explorer app I can move from phone to SDCARD. Very weird behavior. It's like if the device is blocking write access to the card? I also tried another sdcard and same story.
Anyone has any other suggestion?

I have the same issue the camera app can not access the SD card.So was the app "my files".Most wire thing is ES explorer write SD card well as usual.
I'm pretty sure this issue is happening since I update the system(G9350ZHU2APE3).

Damn this sucks! It must be the update that broke the sdcard. I saw several others having the same problem. No confirmed fix yet? Must we factory reset?
Sent from my SM-G935F using Tapatalk

Any fix yet?
Sent from my SM-G935F using Tapatalk

Please can some guru lend some support?
Sent from my SM-G935F using Tapatalk

lowrider82 said:
Hi all,
I'm desperate. I just realised my camera app has suddenly started to act weird.
Basically it can't save images on SD CARD anymore as if the sdcard was write protected but it's not. I can copy/paste files without issues on the card. It feels like the camera app has some issue. It can save videos and pics without problems on internal memory but refuses to save on sdcard. I tried Camera-FV app and it can save on SD Card so I guess it's the actual camera app ....
I tried clearing data of the app, uninstalling the app with titanium backup and reflashing the rom on top of my current installation (without factory reset) and nothing works. I also tried formatting the SD CARD with both PC and Phone and unmounting/remounting...nothing
Another thing I noticed is that I can't copy files from pc to sdcard straight. I have to first pass them to phone internal memory and then using phone explorer app I can move from phone to SDCARD. Very weird behavior. It's like if the device is blocking write access to the card? I also tried another sdcard and same story.
Anyone has any other suggestion?
Click to expand...
Click to collapse
Greetings,
There is already a thread on this exact topic here:
http://forum.xda-developers.com/s7-edge/help/camera-unable-to-save-file-to-sd-card-t3380327
Please search before posting to avoid creating duplicate topics.
Thread closed.