Camera "unable to save file to sd card" - Samsung Galaxy S7 Edge Questions and Answers

Just happen lately that when I took picture with my original samsung camera app, it pop message as "unable to save file to sd card. default storage is changed to device". The phone can still read or write the SD card as normal, only camera app is giving the issue.
I have try clear the app data as well as re-format my SD card, but the issue remains.

Are you sure the phone can write to the SD card still? I noticed this same issue with my new GS7 (regular, not Edge) today. I tried taking pictures and had the same message you reported pop up. I can't write to the SD card at all. If I put the card in my computer, it'll write to the card; but I've tried moving files on the SD with Samsung's "My Files" app and the attempt to move fails. I've tried getting several other apps to write to the card and they fail too. In my searches I can find other people reporting problems with writing to the card, and that maybe there's a problem with Samsung's latest software version. Anyway, I've just had my phone for 2 days, so I'm surfing around looking for a good answer.
EDIT: My problem turned out to be a failing SD card. The computer (WIndows 10) created the illusion that the file was moving, but didn't actually do it. The SD card was no longer writable. I picked up a new 200 GB SD card and it is working great.

kind of similar issue here with my s7 edge, when i take pictures it sometimes saves to the device storage without any warning randomly. though my settings is save to sd card.

Same issue here, only the camera app has trouble writing to SD card, but it works perfectly fine otherwise.
It seems to have started happening since the latest system update (G935FXXU1APEQ).
I've already tried many things : clear camera app cache, wipe system cache, reformat SD card...

Same issue too
I have reformatted SD card, no change ...
I think it's related to http://forum.xda-developers.com/s7-edge/help/micro-sd-problem-t3340251

bightf said:
Same issue here, only the camera app has trouble writing to SD card, but it works perfectly fine otherwise.
It seems to have started happening since the latest system update (G935FXXU1APEQ).
I've already tried many things : clear camera app cache, wipe system cache, reformat SD card...
Click to expand...
Click to collapse
what the ****, updatet 2 hours ago to G935FXXU1APEQ now I have the same Problem. Yesterday all worked fine with the old firmware, now I have more problems than yesterday -.-
WTF Samsung

Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk

Rydah805 said:
Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Yes, i have flashed an XEF firmware over a FTM

Same problem after updating BTU to the APEQ firmware on my 930F. Tried new sdcard but that did not work.

Rydah805 said:
Did you guys flash a new firmware on top of another from a different region? I experienced this when I flashed a different firmware onto another. Wipe is the only fix.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I finally found the courage to do a wipe data / factory reset, and you were right, it's the only thing that works after trying everything else I could. I can now fully enjoy my SD card through the camera !

bightf said:
I finally found the courage to do a wipe data / factory reset, and you were right, it's the only thing that works after trying everything else I could. I can now fully enjoy my SD card through the camera !
Click to expand...
Click to collapse
Yeah, sucks. Glad it works now though.
Sent from my SM-G935F using Tapatalk

Maybe a permissions issue on camera app.
Sent from my SM-G935F using Tapatalk

Quincux said:
Maybe a permissions issue on camera app.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I checked that and made sure all permissions were enabled. No luck.

I have the same problem since I updated to apeq btu.. I was on btu firmware before as well.. Anyone figured out any solution without having to factory reset?
Sent from my SM-G935F using Tapatalk

Any solution yet?
Sent from my SM-G935F using Tapatalk

Bump?
Sent from my SM-G935F using Tapatalk

I'm facing the same issue since upgrading firmware. My previous card became unreadable - even in my computer. Got a new SD card, and every other app is OK, except the camera. Seems ridiculous! Looking forward to a quick fix!

Guys I just updated to new firmware and still some problem. Anyone knows of any way to fix this?
Sent from my SM-G935F using Tapatalk

lowrider82 said:
Guys I just updated to new firmware and still some problem. Anyone knows of any way to fix this?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Yes Same problem. I'm at a loss. Just got my new Samsung SD 128gb pro plus and its pretty worthless now.... I cannot create a folder in samsung file manager AND new photos cannot save to SD card and then reverts setting to DEVICE.
Blows
FYI, I flashed to XSG, but no idea if worked with stock

SovRoxx said:
Yes Same problem. I'm at a loss. Just got my new Samsung SD 128gb pro plus and its pretty worthless now.... I cannot create a folder in samsung file manager AND new photos cannot save to SD card and then reverts setting to DEVICE.
Blows
FYI, I flashed to XSG, but no idea if worked with stock
Click to expand...
Click to collapse
I use the latest btu stock with root and it hasn't fixed the issue... Can someone confirm whether factory resetting fixes it if you had the issue and managed to solve?
Sent from my SM-G935F using Tapatalk

Related

Flashed JPM via odin... It has formatted my SD card twice! WTF!

Hi guys,
Don't know if this is a known issue. I flashed jpm with odin, everything was working fine. But suddenly I couldn't play a music file, I checked if the file was still there on the SD but it was gone. In fact all there was on the SD, was: a dcim, a lost.dir and a .androidsecure directory. WTF! I decided to format the card and to just fill it up again with some music. And now it deleted everything AGAIN! WTF!
Really really annoyed here, anyone the same problem? Regards
Sent from my GT-I9000 using XDA App
DaanJordaan said:
Hi guys,
Don't know if this is a known issue. I flashed jpm with odin, everything was working fine. But suddenly I couldn't play a music file, I checked if the file was still there on the SD but it was gone. In fact all there was on the SD, was: a dcim, a lost.dir and a .androidsecure directory. WTF! I decided to format the card and to just fill it up again with some music. And now it deleted everything AGAIN! WTF!
Really really annoyed here, anyone the same problem? Regards
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Umm, I'm not an expert here, but don't you usually remove both your sim and sd card before flashing via Odin?
Never did that before,
I flashed jm8 exactly the same way and never experienced any issues.
Maybe your card is dying... Try using a different SDcard and see if the issue remains. Good luck
almi88 said:
Maybe your card is dying... Try using a different SDcard and see if the issue remains. Good luck
Click to expand...
Click to collapse
If the card was dying why would there still be folders in them.
And it is a little strange that it happens shortly after flashing
DaanJordaan said:
If the card was dying why would there still be folders in them.
And it is a little strange that it happens shortly after flashing
Click to expand...
Click to collapse
I've said that because I've had a Xperia X1 before and a 4GB Sandisk and I had the same issue... After I've changed the SD card nothing happened anymore...
almi88 said:
I've said that because I've had a Xperia X1 before and a 4GB Sandisk and I had the same issue... After I've changed the SD card nothing happened anymore...
Click to expand...
Click to collapse
cool will try, did it place some standard android folders on the card again as well?

Factory reset for no reason

My phone reset itself for no reason. It was laggy so I restarted. When it rebooted, all the apps I had installed wod force close (samsung default apps worked fine) and all my personal info was gone (phone nos, contacts, settings, etc).
When this happened first two times, i replaced my phone. Now it happened on the replacemwnt SGS.
I am thinking it may be the sd card (I am using an 8gb external sd I have from my previous Moto Mestone). I've been running for about a week with no reset since I took the card out from the phone. I would however like to use the sd card for the additional storage.
Anybody know if the sd card could have been the problem and maybe how to fix it?
Sent from my GT-I9000 using XDA App
mars0212 said:
Anybody know if the sd card could have been the problem and maybe how to fix it?
Click to expand...
Click to collapse
Yes, it sounds like this
Did you already try to boot the phone without the external-SD-Card being plugged in? Or just tried booting with another external SD-Card?
If not, copy over your data form ext. SD-Card to your PC and reformat the external SD-Cardwithin the system settings.
Maybe there are some system files from your Milestone left which SGS doesn't like
Installed Darky's rom. Do not seem to have that problem anymore.
Thanks
Sent from my GT-I9000 using XDA App

Custom System Status with no Root?

How is it possible to have a custom system status if I did not root my phone? I tried to do a check for a software update, and it says "your device has been modified. Software updates are not available." I have not rooted my phone, so I'm not sure how the system could be "custom". I checked the Knox kernel and warranty void, both are 0x0. Any ideas?
UPDATE: I unmounted and removed my sd card, restarted the phone and it's fine. This is the same sd card that I used in my rooted Note2. I wonder if there's something left over that's making the Note 3 think it's rooted....
ggblake said:
How is it possible to have a custom system status if I did not root my phone? I tried to do a check for a software update, and it says "your device has been modified. Software updates are not available." I have not rooted my phone, so I'm not sure how the system could be "custom". I checked the Knox kernel and warranty void, both are 0x0. Any ideas?
UPDATE: I unmounted and removed my sd card, restarted the phone and it's fine. This is the same sd card that I used in my rooted Note2. I wonder if there's something left over that's making the Note 3 think it's rooted....
Click to expand...
Click to collapse
yeah friend, this also happen to me..
edit: but i didnt try to remove the sdkad like u mention...i'll give it a try friend..thx!
micmaccc said:
yeah friend, this also happen to me..
edit: but i didnt try to remove the sdkad like u mention...i'll give it a try friend..thx!
Click to expand...
Click to collapse
It works until you reinsert the sd card and reboot. I'm not sure what on the sd card is making it think it's rooted. I think I will try wiping my sd card. Will report back.
UPDATE: Ok, wiping the sd card works.
its because you have a 64GB SD card...note sure why, but i had this issue since my S4 and still have it today on my note 3. It sucks but it will come back whenever you start putting stuff back on your SD, there is no way around this, i've been working on a thread in the S4 section and have over 300 replies but no one was able to fix this
ggblake said:
It works until you reinsert the sd card and reboot. I'm not sure what on the sd card is making it think it's rooted. I think I will try wiping my sd card. Will report back.
UPDATE: Ok, wiping the sd card works.
Click to expand...
Click to collapse
maybe something(app/leftovers) inside is causing this..I will try to find out what
The Beast
You wont be able. I have tried so many times with help from dozens and it seems to be a 64gd specific problem
Sent from my SM-N900W8 using Tapatalk
polish_pat said:
You wont be able. I have tried so many times with help from dozens and it seems to be a 64gd specific problem
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
yes it looks like to be specific to a 64GB card...
but I've done a few tests one year ago on my S3 that also had the same problem...
it was working fine with a newly formatted card.
it was also working fine with a small amount of music file... but as soon as I filled my card (with at 5GB space left), it started to show custom status.
Today I found out that I had the same problem with my Note 3 when trying to detect/install the latest update. Sad to see that Samsung did not fix this problem.
it looks like that that process that scans the SD card at boot is causing some type of false identification...
I'm sure it would be an easy fix for Samsung... but you have to find someone to first understand this problem and work on it.
I've contacted Samsung support in the past and the only thing they told me was to use a 32GB card max.
I found something interesting today...
I synched around 50GB of music files today... And after a reboot, I got the custom device status. My sync folder had a few hundreds of files and subfolders.
I moved all the files in one unique folder and rebooted my device.
Boot was faster... Media scanner finished a lot faster... And device status was back to normal.
It's not a fix... But at least it's a work around that might help someone.
Sent from my SM-N900 with Tapatalk
You're lucky because my music folder was always one folder on the SD and i always got custom status
Sent from my SM-N900W8 using Tapatalk
polish_pat said:
You're lucky because my music folder was always one folder on the SD and i always got custom status
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
How many files did you have in this single folder?
Sent from my SM-N900 with Tapatalk
Thousands. About 40gb worth of music. And i cant do anything about it because its isyncr that manages that
Sent from my SM-N900W8 using Tapatalk
zadigre said:
I found something interesting today...
I synched around 50GB of music files today... And after a reboot, I got the custom device status. My sync folder had a few hundreds of files and subfolders.
I moved all the files in one unique folder and rebooted my device.
Boot was faster... Media scanner finished a lot faster... And device status was back to normal.
It's not a fix... But at least it's a work around that might help someone.
Sent from my SM-N900 with Tapatalk
Click to expand...
Click to collapse
I'll give a try later thx!
The Beast
I have note 3 and my device status is custom I read the comments and removed the sd card which is only 16GB but the device status is custom
Should I format the sd card or what?
Flash stock rom via Odin .
Sent from my SM-N930F using XDA-Developers Legacy app

Cant move to SDCard after a restart

Ok, so a strange thing has happened. Immediately after a reatart I now can't move apps to my SDCard.. and apps that i had previously move have now disappeared from the app drawer. And are grayed out on the home screen with a little sdcard symbol. The SDcard is working fine in all other respects i can read and write to it just fine..
Has anybody else experienced this or can suggest a reason as to why this may have happened.
Sent from my SM-G935F using Tapatalk
I've had this before on a previous sd card, just before it died, what model sd Card and where did you purchase it from?
Sent from my S7 Edge
Its an actual Samsung EVO 64Gb. I bought it from Harvey Norman - where i bought the phone from... not even a week old.
Sent from my SM-T710 using Tapatalk
Can you access other files on the card? Try ejecting it (in Settings / Storage), popping out the SIM card holder to make sure the SD card is seated properly, then reinstall it.
Yep, i can read and write to the card fine.. all my files are there. The strange thing is the ability to move to SD card was there prior to restart... now its gone.. but for all other things the card is fine..
Sent from my SM-T710 using Tapatalk
Can you see any items in the LOST. DIR folder?
Same thing, I just ejected and re mounted it. it fixed it
How much are you able to move? Is it still a small part of an app?
https://www.reddit.com/r/GalaxyS7/comments/491djq/appsgames_on_sd_card/
http://forum.xda-developers.com/showthread.php?t=3337811
There is nothing in the LOST.DIR folder.
At the moment i cant move any part of an app to the SD card. The option to do it has disappeared...
Sent from my SM-T710 using Tapatalk
If I was you, i would back up the sd Card and then use an sd Card checker to run a test to make sure nothing is wrong with it,
peter7769 said:
If I was you, i would back up the sd Card and then use an sd Card checker to run a test to make sure nothing is wrong with it,
Click to expand...
Click to collapse
Probably a good idea. Do you have any recommendations on a good SD Card checker..
Sent from my SM-G935F using Tapatalk
Put this into Google as you may have to use Google Translate, but the program is in English, great program. It may take a while but let it go all the way to the end.
http://www.heise.de/download/h2testw.html

Disappearing microSD

Hi, I recently stumbled upon an unpleasant issue. I got xt1562 (stock 6.0.1 EU, no root, no cwm) and sandisk ultra 64gb. Sometimes (I fail to identify the source of issue) the memory card just disappears and the phone doesn't see it. Since the card is formatted as internal, i cannot take even pictures or download anything via browser. SolidExplorer doesn't see it in the list of storage as well. Restarting the phone or replugging the tray helps for an uncertain amount of time, the card becomes visible and then disappears again. I looked for obvious answers, but it is something special (not mentioned here or in google to my best knowledge).
Does anyone know how to solve the issue? I would appreciate any comments as well.
Thanks.
I had this same problem, but it solved by itself.
for this particular reason I stopped using the memory card as internal storage.
pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
Seems your solutions is the easiest. Thanks
pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery
AakashGarg said:
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery
Click to expand...
Click to collapse
I had the same disappearing issues before but since I did a slow format in Windows, the problem seems to go away. Never had any disconnect or disappearing issues again until now.
Sent from my XT1562 using XDA-Developers mobile app
I'm getting exactly the same issue. I'm using a 128gb card formatted as portable storage (exFAT ). I know when the issue starts because taking a picture with the stock camera app causes it to crash, and spotify complains about there being no access to storage. The card is being detected by other apps and Androids built in file explorer. I have to restart the device to cure the issue.
I have the same issue since updating from 6.0 stock to 6.0.1 stock.
What changed? There must be a reason for this behaviour.
Same issue here too after updating to 6.0.1 ota. Have to restart for it to fix itself. I'm beginning to think it might be linked with charging but not certain yet.
Searching the net it seems that Samsung users are on 6.0.1 are having the same issues. Google must be aware by now.
I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works
apokolok said:
I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works
Click to expand...
Click to collapse
What is the stock Kernel for 6.0.1??
_jay_uk_ said:
What is the stock Kernel for 6.0.1??
Click to expand...
Click to collapse
Well, stock ist stock.
After updating to 6.0.1 I had no dismounts with stock kernel, but I didn't use it very long.
I flashed Phoenix kernel which resulted in lots of dismounts, this was fixed by Optimus Kernel for me.
I used to be have the same problem with a Sandisk Ultra 128GB.
I need to backup all files in windows and format it to back to normal.
This problem appears every 30-40 days after formatted.
The problem was finally solved by buying a new sd card (samsung pro).
Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.
apokolok said:
Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.
Click to expand...
Click to collapse
I tried formatting my card back to exFAT. The dismounts were as much as every 10 minutes. I have now formatted the card back to FAT32, of which i had more stability, but this time I have started fresh with a completely empty card. Formatted in gparted then straight into the Moto. See how this goes.!!
Me too had similar issue after the latest ota update.
Everytime When I connect phn to PC via cable SD card disappears. SD card will not show in PC and phn. I need to restart phn to get it back. I'm using SD card as portable.
1st I formated the phn. But still the problem occurs
2nd I formated SD through PC. Result was successful. Now the card is OK not disappears while connecting to pc
This is the exact same issue I had since stock lollipop. I updated it to 6.0 since I though that this was the reason, It worked for half a day before it stopped and even on 6.1 it doesn't work.
For the record I also have Sandisk 128 gbs class 10. The only message I get is "Corrupted SanDisk SD Card”.
Some solved this problem with slow format option on PC.
Στάλθηκε από το XT1562 μου χρησιμοποιώντας Tapatalk
Still no progress in resolving the issue
SInce my last post, I have formatted the card as external. It worked fine until i filled it up to 10gb (out of 64gb). Now I have exactly the same issue. Does anyone know how to let Google, Morotola know about it? Is it covered by any guarantee? I start thinking that I am back to 2007 with first android versions

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