Disappearing microSD - X Play Q&A, Help & Troubleshooting

Hi, I recently stumbled upon an unpleasant issue. I got xt1562 (stock 6.0.1 EU, no root, no cwm) and sandisk ultra 64gb. Sometimes (I fail to identify the source of issue) the memory card just disappears and the phone doesn't see it. Since the card is formatted as internal, i cannot take even pictures or download anything via browser. SolidExplorer doesn't see it in the list of storage as well. Restarting the phone or replugging the tray helps for an uncertain amount of time, the card becomes visible and then disappears again. I looked for obvious answers, but it is something special (not mentioned here or in google to my best knowledge).
Does anyone know how to solve the issue? I would appreciate any comments as well.
Thanks.

I had this same problem, but it solved by itself.

for this particular reason I stopped using the memory card as internal storage.

pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
Seems your solutions is the easiest. Thanks

pijes said:
for this particular reason I stopped using the memory card as internal storage.
Click to expand...
Click to collapse
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery

AakashGarg said:
I'm already using sdCard as a portable storage & this issue still persists.
I have upgraded my sdcard as well from 16GB Sandisk Ultra Class-10 to 32GB Ultra UHS-1
but in couple of days sdcard disappears & after that i have to restart my phone to make my card accessible to gallery
Click to expand...
Click to collapse
I had the same disappearing issues before but since I did a slow format in Windows, the problem seems to go away. Never had any disconnect or disappearing issues again until now.
Sent from my XT1562 using XDA-Developers mobile app

I'm getting exactly the same issue. I'm using a 128gb card formatted as portable storage (exFAT ). I know when the issue starts because taking a picture with the stock camera app causes it to crash, and spotify complains about there being no access to storage. The card is being detected by other apps and Androids built in file explorer. I have to restart the device to cure the issue.

I have the same issue since updating from 6.0 stock to 6.0.1 stock.
What changed? There must be a reason for this behaviour.

Same issue here too after updating to 6.0.1 ota. Have to restart for it to fix itself. I'm beginning to think it might be linked with charging but not certain yet.

Searching the net it seems that Samsung users are on 6.0.1 are having the same issues. Google must be aware by now.

I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works

apokolok said:
I fixed it with a different kernel.
Phoenix --> permanent dismounts
Optimus --> works
Click to expand...
Click to collapse
What is the stock Kernel for 6.0.1??

_jay_uk_ said:
What is the stock Kernel for 6.0.1??
Click to expand...
Click to collapse
Well, stock ist stock.
After updating to 6.0.1 I had no dismounts with stock kernel, but I didn't use it very long.
I flashed Phoenix kernel which resulted in lots of dismounts, this was fixed by Optimus Kernel for me.

I used to be have the same problem with a Sandisk Ultra 128GB.
I need to backup all files in windows and format it to back to normal.
This problem appears every 30-40 days after formatted.
The problem was finally solved by buying a new sd card (samsung pro).

Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.

apokolok said:
Well, I was too fast reporting it fixed.
I still get unmounts. Not that often but it ain't fixed.
Never had a single unmount with 6.0.
Actually thinking of going back as this sucks balls.
Click to expand...
Click to collapse
I tried formatting my card back to exFAT. The dismounts were as much as every 10 minutes. I have now formatted the card back to FAT32, of which i had more stability, but this time I have started fresh with a completely empty card. Formatted in gparted then straight into the Moto. See how this goes.!!

Me too had similar issue after the latest ota update.
Everytime When I connect phn to PC via cable SD card disappears. SD card will not show in PC and phn. I need to restart phn to get it back. I'm using SD card as portable.
1st I formated the phn. But still the problem occurs
2nd I formated SD through PC. Result was successful. Now the card is OK not disappears while connecting to pc

This is the exact same issue I had since stock lollipop. I updated it to 6.0 since I though that this was the reason, It worked for half a day before it stopped and even on 6.1 it doesn't work.
For the record I also have Sandisk 128 gbs class 10. The only message I get is "Corrupted SanDisk SD Card”.

Some solved this problem with slow format option on PC.
Στάλθηκε από το XT1562 μου χρησιμοποιώντας Tapatalk

Still no progress in resolving the issue
SInce my last post, I have formatted the card as external. It worked fine until i filled it up to 10gb (out of 64gb). Now I have exactly the same issue. Does anyone know how to let Google, Morotola know about it? Is it covered by any guarantee? I start thinking that I am back to 2007 with first android versions

Related

[Q] LINK2SD Broke efs on my SM-G900H

A- I recently installed Link2SD on My rooted Galaxy S5 (SM-G900H) and everything seemed ok. The app asked me to reboot my phone, when I did my phone stuck on the SAMSUNG Logo screen and FACTORY RESET/Wipe data didn't work. I even tried emergency recovery with no luck (Error mounting efs). I fixed the efs issue and I re-installed the stock ROM and re-Rooted my device.
I didn't re-install Link2SD anymore because I'm afraid it may break my phone.
1- What is the maximum size of the ext2 partition?
2- Does it work on SM-G900H without issues?
B- Despite what they say about Kitkat and that you cannot move your apps to SD card, I have the option on my phone to move (movable apps) to SD card and that's good enough for me. I purchased a SANDISK Extreme plus 64 GB SD card (Which is formatted in exFAT by default). When I move apps to SD and reboot my phone, all the apps on SD disappear and my phone starts acting weird and apps crashes. Maybe it's because of exFAT but I'm sure the SD card is fine and not broken. That's why I wanted to try Link2SD and see it it solves the problem.
Have anyone faced theses issues? Anyone know a solution for these problems? I appreciate any help.
Bump... Me too!
bjaguar33 said:
A- I recently installed Link2SD on My rooted Galaxy S5 (SM-G900H) and everything seemed ok. The app asked me to reboot my phone, when I did my phone stuck on the SAMSUNG Logo screen and FACTORY RESET/Wipe data didn't work. I even tried emergency recovery with no luck (Error mounting efs). I fixed the efs issue and I re-installed the stock ROM and re-Rooted my device.
I didn't re-install Link2SD anymore because I'm afraid it may break my phone.
1- What is the maximum size of the ext2 partition?
2- Does it work on SM-G900H without issues?
B- Despite what they say about Kitkat and that you cannot move your apps to SD card, I have the option on my phone to move (movable apps) to SD card and that's good enough for me. I purchased a SANDISK Extreme plus 64 GB SD card (Which is formatted in exFAT by default). When I move apps to SD and reboot my phone, all the apps on SD disappear and my phone starts acting weird and apps crashes. Maybe it's because of exFAT but I'm sure the SD card is fine and not broken. That's why I wanted to try Link2SD and see it it solves the problem.
Have anyone faced theses issues? Anyone know a solution for these problems? I appreciate any help.
Click to expand...
Click to collapse
Yes, I am having a very similar problem and I also have the 64GB SanDisk Extreme and SM-G900H and rooted.
Did you ever find a resolution?
My extSD seems to come and go. The last time I uninstalled the last 2 apps and it was good for 24 hours. Put I just pulled it off the charger and it started acting up again.
I cleaned the contacts, chkdsk'd it on my PC (everything reads fine) and rebooted a few times but no luck.
This post had some good recommendations but cleaning contacts, etc. didn't help me.
I was going to try an OTA update but it seems that I need to un-root first. That's my next step -- starting over.
Try FAT32
alex_tytn said:
Yes, I am having a very similar problem and I also have the 64GB SanDisk Extreme and SM-G900H and rooted.
Did you ever find a resolution?
My extSD seems to come and go. The last time I uninstalled the last 2 apps and it was good for 24 hours. Put I just pulled it off the charger and it started acting up again.
I cleaned the contacts, chkdsk'd it on my PC (everything reads fine) and rebooted a few times but no luck.
This post had some good recommendations but cleaning contacts, etc. didn't help me.
I was going to try an OTA update but it seems that I need to un-root first. That's my next step -- starting over.
Click to expand...
Click to collapse
You SD card is formatted with exFAT? Try formatting it with FAT32. I didn't try it yet because I can't use my phone since my EFS partitions are gone and my IMEI code changed to 004999.... (Generic IMEI code).
Let me know if this solves your problem.:angel:
bjaguar33 said:
You SD card is formatted with exFAT? Try formatting it with FAT32. I didn't try it yet because I can't use my phone since my EFS partitions are gone and my IMEI code changed to 004999.... (Generic IMEI code).
Let me know if this solves your problem.:angel:
Click to expand...
Click to collapse
64GB will for sure need to be exFat -- FAT32 can't access all the space.
This is a good utility to reformat and fix it OR you can use the cmd level commands.
For me, I am able to use it intermittently now -- seems like it will work for hours, even days, then have a problem when I pull it off the charger. Of course, I woke up this morning and it wasn't working AGAIN.
I am on the phone now with Samsung tech support to see if there is a log somewhere that can give me more information about what is exactly failing. I did use this same card in 2 other Galaxy S5's (AT&T and T-Mobile versions) with no problem. Maybe I ruined the card when I had it in my wallet?
FAT32 - I was wrong.
alex_tytn said:
64GB will for sure need to be exFat -- FAT32 can't access all the space.
Click to expand...
Click to collapse
I was wrong. FAT32 CAN access all the space. I reformatted with FAT32 using the fat32format program and still have the same problems.
Furthermore, it happens with and without root -- I've reflashed a million times now.
At this point, I think that I just got a bad card reader in my unit because the card went off just by tilting the phone sideways last night (clean install, no root, no apps).
Good luck to the original poster.

galaxy S4 microsd card problem

Hello
I have SanDisk 64gb microsd. I have not done anything to the phone and now periodically the phone stops reading the 64gb card .It does not say unmounted just when I check gallery the photos are not there and I have to restart the phone.
I have a rooted 4.3 ROM..The only thing I can think of is ES file explorer potentially caused issues. I noticed things acting weird after I used it when I do heavily.
Please help. Any and all advice welcome. Thanks
Tried to re flash a nandroid still issues. I noticed in general my touchwiz is running so slow. I flashed sacs red theme about a month ago. Not sure if that had anything to do with it. Should not have.
It will reread it when I remount it or reboot. Not sure specifically what is causing it though.
mikeprius said:
Tried to re flash a nandroid still issues. I noticed in general my touchwiz is running so slow. I flashed sacs red theme about a month ago. Not sure if that had anything to do with it. Should not have.
It will reread it when I remount it or reboot. Not sure specifically what is causing it though.
Click to expand...
Click to collapse
Have you tried searching the forums for sdcard fix? Google it? There have been issues with 4.4 and sdcard reading issues. Also downloading foldermount from the playstore has helped others with issues. If all else fails reinstall rom.
Sent from my SPH-L720 using XDA Free mobile app
I searched on Google and there is not really a concise answer as to why this happens. It is a very ambigious issue, however; it seems to be a reoccuring issue with SanDisk cards and 4.4 KitKat ROMs.
What I did was completely flush out and re-installed both custom recovery and my ROM to 4.2.2
It is disappointing because I really like my Samsung Galaxy S4 phone and you'd think upgrades mean better quality product when it has not. 4.4 KitKat ROM is not that good. I don't like both CM and TW versions of KK. One feature I do not like with TW KitKat is the inability to hide icons. There are also issues with battery drain and free hotspot mod.
I don't know what is going on. When I plug my phone into the computer I can access the SD card. When I check the phone it is not reading the SD card. Don't know what the problem is.
Have you tried a different SD card? That would help you determine if it is specific to the card or potentially a phone issue.
What I will do is try and format the SD card with the phone, then put everything back on. So far, I have isolated it to ESFile explorer. Initially I did not update the apk and thought that would work. It did not.
Here's what has happened:
I use ESFile explorer to access the SD card. Then when I went into clockworkmod, I tried to delete a nandroid copy I made. It says 'failed to delete'.
Then the ROM and sdCard do not work correctly anymore, so I have to wipe and re-flash an old nandroid.
Makes me wonder if something is corrupted in the SD Card. Everything used to work fine, but now whenever I access the SD Card with ESFile explorer, even the old version of it, it causes issue.
There is a problem with some Sandisk SD cards. Evidently there was a bad batch. I had some of the same issues. My card was bad. I went to Sandisk's website and they replaced it for free. I was without my card for a week but I got a new one and everything seems to be working fine now.
Can you explain how you did this ? So an update on my situation. I can read the sd card but it will not format and nothing can be written to the card. I tried using recovery and touchwiz to format and it fails.
Can access what is on there but cannot write or format anymore. Any ideas ? At this point I swapped to a new SanDisk card I had lying around. Don't know what to do with the old card
mikeprius said:
Can you explain how you did this ? So an update on my situation. I can read the sd card but it will not format and nothing can be written to the card. I tried using recovery and touchwiz to format and it fails.
Can access what is on there but cannot write or format anymore. Any ideas ? At this point I swapped to a new SanDisk card I had lying around. Don't know what to do with the old card
Click to expand...
Click to collapse
I assume you are asking me how I got my card replaced. I did some research and found the issue mentioned here on XDA as well as on the internet. I went to Sandisk's website, http://kb.sandisk.com/app/answers/list/kw/microsd microsdhc/, and did some more research. I finally contacted their customer service and they told me the process for getting the replacement shipped. If I were you I would just contact their customer service on their website and let them run you through the process.

[Q] SD Card blank or has unsupported filesystem

Hello guys,
I have a Galaxy S5 G900T running the AllianceRom 3.1 made for G900F. I use an external SD Card SanDisk 16GB and since yesterday I never had a problem.
So, now I'm experiencing this error: "SD Card blank or has unsupported filesystem" on Notification Panel. When I click on it, android asks me if I want to format the card, I click OK, and at the end the same problem occurs.
Things I already tried to do:
1) I tested the SD Card into another Galaxy S5 and it's running OK without the problem;
2) I formatted the SD card (full format) on a windows computer. Windows recognizes it, and it's running OK;
3) I checked the file vold.fstab on /etc folder and it has the same content as another Galaxy S5 that is running OK the SD card;
4) I re-flashed the AllianceRom 3.1;
[EDIT 1]
5) Tried to wipe the SD Card using TWRP Recovery (as image 1 attached)
6) Tried to partitioning using TWRP Recovery (as image 2 attached)
[EDIT 2]
7) I bought another SD Card, a Samsung 64GB and when I insert it on device I don't get this error, but also not able to mount, it doesn't even recognizes the SD card.
p.s. I searched a lot on XDA, even on Google, and those was the possible solutions I've found, but didn't work for me.
Does someone experienced this problem and was able to fix?
Does anyone knows another alternative that could work?
Thanks in advance
breni said:
Hello guys,
I have a Galaxy S5 G900T running the AllianceRom 3.1 made for G900F. I use an external SD Card SanDisk 16GB and since yesterday I never had a problem.
So, now I'm experiencing this error: "SD Card blank or has unsupported filesystem" on Notification Panel. When I click on it, android asks me if I want to format the card, I click OK, and at the end the same problem occurs.
Things I already tried to do:
1) I tested the SD Card into another Galaxy S5 and it's running OK without the problem;
2) I formatted the SD card (full format) on a windows computer. Windows recognizes it, and it's running OK;
3) I checked the file vold.fstab on /etc folder and it has the same content as another Galaxy S5 that is running OK the SD card;
4) I re-flashed the AllianceRom 3.1;
p.s. I searched a lot on XDA, even on Google, and those was the possible solutions I've found, but didn't work for me.
Does someone experienced this problem and was able to fix?
Does anyone knows another alternative that could work?
Thanks in advance
Click to expand...
Click to collapse
Copy the content of the sdcard to the pc and format the card on the phone itself, that should fix the issue.
gee2012 said:
Copy the content of the sdcard to the pc and format the card on the phone itself, that should fix the issue.
Click to expand...
Click to collapse
Already did... didn't fix
breni said:
Already did... didn't fix
Click to expand...
Click to collapse
What is the sdcard`s format?
gee2012 said:
What is the sdcard`s format?
Click to expand...
Click to collapse
FAT 32
breni said:
FAT 32
Click to expand...
Click to collapse
Should be good, sure the card isn`t damaged?. Did you try it in another phone (forget it as you tried this allready)? No idea bro, hope someone else can help you to you get it solved.
@gee2012, the SD card works on computer and another cellphone... I tried several things, as explained on first post...
Tried now wipe the sd card usind TWRP Recovery, but got fail message as image uploaded
Sent from my SM-G900F using XDA Free mobile app
gee2012 said:
Should be good, sure the card isn`t damaged?. Did you try it in another phone (forget it as you tried this allready)? No idea bro, hope someone else can help you to you get it solved.
Click to expand...
Click to collapse
Anyway, thanks bro... I'll keep searching and as soon as I get anything new, I'll post here...
Sent from my SM-G900F using XDA Free mobile app
breni said:
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried if CWM/ Philz Touch recovery works? Just an idea
gee2012 said:
Have you tried if CWM/ Philz Touch recovery works? Just an idea
Click to expand...
Click to collapse
The strange thing is that I'm able to access the ext SD Card on TWRP Recovery, as you can see on the image attached... I even copied a file (backup.txt) into it.
Sent from my SM-G900F using XDA Free mobile app
breni said:
The strange thing is that I'm able to access the ext SD Card on TWRP Recovery, as you can see on the image attached... I even copied a file (backup.txt) into it.
Sent from my SM-G900F using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried another SD card in your phone? EDIT: Nevermind this bit
When you plug the SD card into your handset (do it while it's off) Does the SD Storage show anything?
You could try formatting it in another handset if you have the chance then try plugging it in.
Are you using stock Sammy firmware? Or have you installed a custom kernel? Could be one of those playing havoc with your device if so, back up and revert to stock if you can, retest the SD in there.
Test to see if you can retrieve data from the SD card, i've found that although SD cards show up in windows, when I attempt to copy data to the PC it fails, when I say fail I mean it stops progressing and doesn't copy, particular files appear corrupt.
You could also do a chkdsk /f /r via windows on the SD card, or even a general error check.
chances are one of these things will be the culprit, if none and it's still working in another phone and other cards are working in your device then i'm stumped.
Good luck
I would try philz recovery, i had all kinds of problems with twrp on my note 3 and s5 until switching. Not knocking twrp this is just my experience
dladz said:
Have you tried another SD card in your phone? EDIT: Nevermind this bit
When you plug the SD card into your handset (do it while it's off) Does the SD Storage show anything?
You could try formatting it in another handset if you have the chance then try plugging it in.
Are you using stock Sammy firmware? Or have you installed a custom kernel? Could be one of those playing havoc with your device if so, back up and revert to stock if you can, retest the SD in there.
Test to see if you can retrieve data from the SD card, i've found that although SD cards show up in windows, when I attempt to copy data to the PC it fails, when I say fail I mean it stops progressing and doesn't copy, particular files appear corrupt.
You could also do a chkdsk /f /r via windows on the SD card, or even a general error check.
chances are one of these things will be the culprit, if none and it's still working in another phone and other cards are working in your device then i'm stumped.
Good luck
Click to expand...
Click to collapse
Hello mate,
Thanks for answering
When you plug the SD card into your handset (do it while it's off) Does the SD Storage show anything?
I get the same problem: SD Card blank or has unsupported filesystem
You could try formatting it in another handset if you have the chance then try plugging it in
I tested the SD card on another device and it's working fine, also on my windows pc
Are you using stock Sammy firmware? Or have you installed a custom kernel? Could be one of those playing havoc with your device if so, back up and revert to stock if you can, retest the SD in there.
I formatted my device right now and installed Samsung stock firmware with stock kernel. I also tried to get back to stock recovery, then installed CWM and TWRP, but the same problem
I'm starting to think this is a hardware problem, because I tried everything and nothing happened.
breni said:
Hello mate,
Thanks for answering
When you plug the SD card into your handset (do it while it's off) Does the SD Storage show anything?
I get the same problem: SD Card blank or has unsupported filesystem
You could try formatting it in another handset if you have the chance then try plugging it in
I tested the SD card on another device and it's working fine, also on my windows pc
Are you using stock Sammy firmware? Or have you installed a custom kernel? Could be one of those playing havoc with your device if so, back up and revert to stock if you can, retest the SD in there.
I formatted my device right now and installed Samsung stock firmware with stock kernel. I also tried to get back to stock recovery, then installed CWM and TWRP, but the same problem
I'm starting to think this is a hardware problem, because I tried everything and nothing happened.
Click to expand...
Click to collapse
Quite an odd one that, i'm a little stumped.
did you try error checking on windows? OR even a format in a different handset? OR a different card in your phone to see if to see if it reads?
On the other hand if the phone isn't that old, return it, 28 day swap should be good if you're in time, otherwise it's back to sammy.
sorry I can't be of more help m8.
Same problem with GalaxyS5 and 64 GB card
I am having the same issue with a 64GB memory card in the Galazy S5. Blank or unsupported file system.... doesn't format in phone. works great on PC and even on old Motorola Razr phone, format exFAT and FAT32 tried but the phone doesn't care.
please help, I first bought a sandisk card and returned it because i hoped the same brand SAMSUNG would work, nope nope...
HEEELLLPPPP
Thanks
David
Same problem with GalaxyS5 and 64 GB card
Have you found a solution to the OP?
I have an S5 too and it's doing exactly the same. I tried a 64GB Sandisk and Samsung cards, both work flawlessly in PC, MAC and even a different phone. WTH???? My 32GB Sandisk works well in the GAlaxy S5 too, I am about to see if it blends....
breni said:
Hello guys,
I have a Galaxy S5 G900T running the AllianceRom 3.1 made for G900F. I use an external SD Card SanDisk 16GB and since yesterday I never had a problem.
So, now I'm experiencing this error: "SD Card blank or has unsupported filesystem" on Notification Panel. When I click on it, android asks me if I want to format the card, I click OK, and at the end the same problem occurs.
Things I already tried to do:
1) I tested the SD Card into another Galaxy S5 and it's running OK without the problem;
2) I formatted the SD card (full format) on a windows computer. Windows recognizes it, and it's running OK;
3) I checked the file vold.fstab on /etc folder and it has the same content as another Galaxy S5 that is running OK the SD card;
4) I re-flashed the AllianceRom 3.1;
[EDIT 1]
5) Tried to wipe the SD Card using TWRP Recovery (as image 1 attached)
6) Tried to partitioning using TWRP Recovery (as image 2 attached)
[EDIT 2]
7) I bought another SD Card, a Samsung 64GB and when I insert it on device I don't get this error, but also not able to mount, it doesn't even recognizes the SD card.
p.s. I searched a lot on XDA, even on Google, and those was the possible solutions I've found, but didn't work for me.
Does someone experienced this problem and was able to fix?
Does anyone knows another alternative that could work?
Thanks in advance
Click to expand...
Click to collapse
Same here. My phone already went in for repair for this and the front camera ring falling issue. Mine was preordered and shipped at launch. It worked a few weeks and now has stopped again. Simply won't recognize any SD cards. I tried an old 2GB, a Kingston 16GB, a Lexar 32GB from my GoPro, and a Sandisk 64GB. All cards work elsewhere, but my S5 never indicates anything is inserted. This is my first Samsung, and it might be my last. I never experienced issues like this on an HTC.
Any progress here? I just got a sweet 64g card Samsung because my others have worked well BUT...
S5 Blank SD card of death. ....

SD card error while format

Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Any updates?
Soundgardenx said:
Hello everyone, I've found this error using my SD card on my moto x play, anyone know how to fix it ?, I already try to format , hard reset and a different SD card but I had no results.
Error code:
command '12 volume partition disk:179,64 public' failed with '400 12 command failed"
Click to expand...
Click to collapse
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
try formatting it in a PC.
vizcat said:
Same thing just happened to me. I clicked FORGET and i can't get the SD càrd to properly format. Not only have i lost all my data when formatted as internal storage, but now i can't get it to work. I've had this MX since launch with no issues.
Click to expand...
Click to collapse
Hi, did u fixed it? I faced with same issue. Im looking for solution, will let you know if i get some.
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Same here. I tried format the SD card in a Mac and a PC, tried again with other cards, but I have the same (frustrating) result. The only thing I didn't try yet was restoring the device, and I don't know if is a good idea (seems didn't working for any other person with the same problem).
Aditya C A said:
Even I have the same problem I called customer care and they told me to visit service centre. I also tried factory reset but no use
Click to expand...
Click to collapse
Hi did you get that resolved?
I am having the same problem. I was using my old MicroSD Card. After the update for Android 6.0.1 it appeared a message saying that the card was corrupted or something like that and i might need to format it. I try to do so and and error appeared while formatting it as Internal so i remove the SD card and restart the cellphone and tried to do it at least as External Storage but i got the same error. So i bought a brand new MicroSD Card Class 10 32 Gb and had the same issue. I did a hard reset and start over and i have the same outcome.
All my SD Cards that i tried to use got recognized on my friends cellphones. Moto G Turbo, Moto G 2nd i got a Moto X play. The difference between them and i is t hat i have Android 6.0.1 and they 6.0.
Does somebody found the solution to this issue? . Which version of Android do you have 6.0 or 6.0.1. Everything got screwed up after the update.
Additional Details:
1. After the error appears the SD card is not being read anymore even if i eject it and insert it again. So i erased the Media Storage Cache and External Extorage Cache, restart the cellphone and put back the SD card again and i got recognized with the message that i need to format it. I try too many time reproducing this issue and i always got the same frustrating result. The SD cards were formatted on Mac and PC and also other Motorola phones and Same ****.
2. Called Motorola Services Desk on USA and LATAM. One of them told me to restore the cellphone to brand new state. I did it and same ****.
3. Am so sad for this not much information available
The same issue is there in many custom ROMs as well. I feel it's got something to do with 6.0.1 rather than the sd card itself.
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
dev>null said:
Joining the club of the doomed SD card readers here...
Will try to factory restore and let you know !
Click to expand...
Click to collapse
I did it before and same outcome. Just let us know if you find the resolution ! I will appreaciate it.
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
dev>null said:
@oscar901028 did it happen to you after your phone hitting some hard surface / falling on the floor ?
Click to expand...
Click to collapse
No. I just bought the Moto X play. I was working fine with an Old SD Card. After i upgrade to 6.0 to 6.0.1 the SD Card is not read anymore and showing errors while format it internal or externally. I bought a faster card class 10 and same error. The thing is my friends with no update can read my cards without problems using same cellphones.
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
pijes said:
My sd card went crazy too after 6.0.1 though after a few tries I did manage to save everything on it into my pc using the sd card adapter. Then I did the slow format in Windows and put it back into the phone. So far it seems working fine.
Sent from my XT1562 using XDA-Developers mobile app
Click to expand...
Click to collapse
I will try on a pc...did that on osx with Parallels Desktop...no go!
I have had the same issue as some above. Went wrong two weeks ago when the latest OTA became available from Motorola. The moment the phone restarted I received a warning that the microSD was not formatted, which had been previously set up as internal storage. I am 100% certain that it was the upgrade to 6.0.1 that did this, and not anything physical. I've tried approx 20 different methods to try to format it, both in the now-rooted X Play and on my PC, and even when it appears to be successful it actually isn't. Windows 10's diskpart will show the partitions, whilst most will not. It's as if the card has somehow become write-protected. The 128gb card was not cheap, so if anyone has had the same issue and has a solution, please give any tips you can!
Hello any solution for this ?
I'm willing to try and flash the 6.0 stock. Reporting here asap!
I need a fix for thisssssss! SD Card is not garbage now is it?
no way
sorry guys, bad news! I downgraded to Stock Android 6.0, it didn't fix the problem.
will try with a brand new sdcard...to see if the mxp is somehow very picky...or more simply the sdcard reader is damaged
hi guys!
i have the same issue with new 64 Gb microsd card. did anyone get the decision?

Samsung SD Card corrupted | All Kernels

Hey guys, I've run into a little of an issue. I flashed various kernels on my AZMPM with stock android 8.1 , however none of them is correctly supporting my 64GB Samsung Sd card. It just says corrupted. When I format it by pressing the pop up,it says SD card ready ,but then again it says SD card corrupted. the first time I popped in a 16GB Samsung SD card ,it gave the same error,then I formatted it on my phone itself,it gave an erro,I popped out the card and popped it back into the phone and Voila! No problem! Everything is fine. However the same is not happening with my 64GB card, it just says SD card corrupted! fix now! I fix it then again error.
Please help.
Deeptesh Basak said:
Hey guys, I've run into a little of an issue. I flashed various kernels on my AZMPM with stock android 8.1 , however none of them is correctly supporting my 64GB Samsung Sd card. It just says corrupted. When I format it by pressing the pop up,it says SD card ready ,but then again it says SD card corrupted. the first time I popped in a 16GB Samsung SD card ,it gave the same error,then I formatted it on my phone itself,it gave an erro,I popped out the card and popped it back into the phone and Voila! No problem! Everything is fine. However the same is not happening with my 64GB card, it just says SD card corrupted! fix now! I fix it then again error.
Please help.
Click to expand...
Click to collapse
1. Try reformatting the sd card via pc with correct format
2. Check if the card works correctly in some other phone
3. If the card gives you same issue in other phone then kindly replace it.
4. All the kernels out there are almost stable for daily driver now so maybe its not a kernel issue now.
5. Try flashing your stock firmware again, maybe it would work.
Sent from my ASUS_X00TD using XDA-Developers Legacy app
Deeptesh Basak said:
Hey guys, I've run into a little of an issue. I flashed various kernels on my AZMPM with stock android 8.1 , however none of them is correctly supporting my 64GB Samsung Sd card. It just says corrupted. When I format it by pressing the pop up,it says SD card ready ,but then again it says SD card corrupted. the first time I popped in a 16GB Samsung SD card ,it gave the same error,then I formatted it on my phone itself,it gave an erro,I popped out the card and popped it back into the phone and Voila! No problem! Everything is fine. However the same is not happening with my 64GB card, it just says SD card corrupted! fix now! I fix it then again error.
Please help.
Click to expand...
Click to collapse
Check if it is working in another phone or PC. If not kindly replace it by visiting nearest service center.
Also, if you came accross something let me know bcz I've ordered the same
Dry_ice808 said:
1. Try reformatting the sd card via pc with correct format
2. Check if the card works correctly in some other phone
3. If the card gives you same issue in other phone then kindly replace it.
4. All the kernels out there are almost stable for daily driver now so maybe its not a kernel issue now.
5. Try flashing your stock firmware again, maybe it would work.
Sent from my ASUS_X00TD using XDA-Developers Legacy app
Click to expand...
Click to collapse
Thank you for replying ,but there is no issue with the memory card. I have gone back to stock rom plus kernel,with the 20th Sept OTA through TWRP file,now there is no issue with the card. Am I doing something wrong? I just flashed a kernel on top of the stock rom through twrp that gave me max clock speeds of 2208mhz on the bigger cores and 1800 something on the smaller cores. Everything was fine but the memory card.
Deeptesh Basak said:
Thank you for replying ,but there is no issue with the memory card. I have gone back to stock rom plus kernel,with the 20th Sept OTA through TWRP file,now there is no issue with the card. Am I doing something wrong? I just flashed a kernel on top of the stock rom through twrp that gave me max clock speeds of 2208mhz on the bigger cores and 1800 something on the smaller cores. Everything was fine but the memory card.
Click to expand...
Click to collapse
Even i cant explain how this happens to you bro, but remember to wipe cache/dalvik cache even after flashing a new kernel or rom (not necessary for kernels but as a clean & safe side i recommend )
Sent from my ASUS_X00TD using XDA-Developers Legacy app

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