Note 4 seems hot, might even overheat. - Galaxy Note 4 Q&A, Help & Troubleshooting

Hello,
I would like to ask for help, my note 4 (910V) running 5.1.1 seems pretty hot ever since I bought it (2 months ago) even with just a few minutes surfing XDA.
So I've been wondering if there's anything wrong with it, since it always easily rises above 50 degrees, and peaked at 80 degrees twice even though I never play games, just surfing webs.
I don't know what information I should provide in order to have you guys help, but first I will attach some photos I screenshots from CPU-Z. :crying:
While most people say their phones are at 30-40 degress, I'm really obsessed with my "hot" note 4, so please help me ^^ I will provide any info needed to investigate this.
Phone: SM-910V
Rom: PaulPizz Rom 5.1.1
Kernel: Oscar Kernel
Usage: Web surfing, Wifi connection is stable, Mobile Data/Sync off

To be honest the temps that you have posted looks pretty OK. none of them goes above 50 celsius.

Use cleanmaster app and see which apps use CPU. Also reduce the display brightness level.

Turn off location services.

Related

Maximum temp. of Galaxy S4

Dear S4 users,
Can you please tell me what is the maximum temp. achieved by your Galaxy S4. I am attaching screen shot of my S4 showing temp. 54C.
I request you to attach the screenshot also.
i had submitted my phone to service center as it is getting heated a lot but they have given it back to me saying it has no problems and it is workinf normal but it is not. Tomorrow I am going there again to resubmit it but before that i will need some screenshots to show them.
Hope you upload those ASAP.
had the phone for 6 days now and max temp i've reached is 51C
temp
mine gets HOT
highest I've seen is been is about 87 maybe 88 but 86 is my highest recorded temp.
the Galaxy S 4 is definitely the most reliable in my opinion.
I reached 75°C in while gaming. I think this is how the phone was designed, otherwise Samsung would have not released it. You can take it to as many services as you want, but they can't fix something that ain't broken.
Unless it's overheating for no apparent reason (like high temperatures when it is in stand-by) then you should just leave it be.
I9506 user here. I would not worry, the phone is fine.
I got past 80 while gaming, too. It also gets hot while doing lots of websurfing, especially on cellular data. I've had the phone for a year and a half and never ran into issues because of the heating, although it does tend to get really hot in the summertime.
Edit: I just realized that this is a VERY old topic...

What is typical Galaxy Note 4 battery performance?

What is the typical battery life / performance for Galaxy Note 4 users on this board? And what is the typical life advertised by Samsung, and featured in reviews?
I get about 13-15 hours, with 3 hours screentime on my Korean Note 4 (sm-n910k). But I thought I'd seen reviews boasting near two day usage...six-ten hours screentime.
What is going on then for me? I am BITTERLY disappointed with battery performance: The attached screenshot shows my typical day. Is this normal for you too?
In this screenshot example no calls made during the day, no GPS usage, and almost no apps beyond Gmail and Twitter. I have just a handful of additional apps installed, but the phone does however appear loaded with bloatware.
I took the device to Samsung Service Center in Seoul on the weekend (for a second time) and showed them the problem. It drained 5% from 15 mins of screentime right in front of the engineer.
After resets and reboots engineer said this was normal and that all tests showed the phone to be normal.
Or is it only normal for the Korean variant, but NOT for the international variant?
Help much appreciated!
Mine from Korea too 910L
And I haven't use 3g that day, only play some heavy graphic game 45 minutes and use wifi
Sent from my SM-N910L using XDA Free mobile app
I got both the SM-N910K an the SM-N910C at home, mostly because at first my 910K did not want to enable 4G in my country no matter what (even though it was supposed to be supported) So when we got the local 910c i got one too. It turned out that after a firmware update, my 910K started working in LTE in Brazil normally, i dont know why. But what shocked me was the terrible battery life of the K in comparison to the C. SO i swapped their batteries to see if it was a battery issue but the C kept maintaining amazing battery life. So I rooted the K, replaced the rom with a custom N910S rom that i found online (it works just fine because they are identical) and begun deleting crap that i knew was unneeded because my C didn´t have it and while i am still running some tests it would seem that the battery life of the K has been improving. There are a ton of bundled crap inside the firmware, even the custom one...so hang on to your K, once a decent custom rom comes out of it, it will be a lot better. Mind you, i also compared them a bit and the screen on the K seems better than the C when it comes to color fidelity (the C is a bit warmer), and going thru benchmarks, the K always pulls ahead by a bit. It´s almost as if it was clocked a wee bit higher. Keep digging!
N910H with N910C SweetRom v2
12-15hrs autonomy, 5h30 to 6h of screen on time. 50% WiFi, 50% HSPA+.
Disappointed a bit because I expected an improvement over Note 3 and it's not the case at all.
OP, something is wrong there try a factory reset or a custom ROM. Root and install a wakelock detector to figure out what's happening
Thanks for the feedback. What are others getting in terms of time?
Especially interested in non korean models.

Is 33-42°C normal temp or Defective??

So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
My phone was getting quite warm when browsing and was draining battery. I kept disabling packages until this was fixed. Try this. Or if you are okay with full factory reset, try it and don't install any additional apps - just test the same thing first.
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
​
matthidinger said:
My 935FD phone will get up to 96F (35C) while browsing or really doing anything with the screen on for more than 10 mins. It gets noticeably warm to the touch. I've already done a factory reset and disabled a few packages, but I'm not sure if this is just normal operation or not? Does everyone's phone get warm under normal use? What temps are you seeing after being in Facebook or just browsing for 10 mins straight? Trying to determine if mine might be defective as well.
Click to expand...
Click to collapse
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
My phone gets warm as well ehen browsing with Chrome, using the camera or facebook app. My phone is with the exynos chipset. I'm too concerned that might be an issue. I have already tried resetting the phone but it still gets warm ans sometimes even hot to the touch.
Johno_Jan said:
​
I think I'm going to return mine today and get a new gs7
When I browse the Web the phone gets warm to the touch and it's annoying.
I get between 82-89F degrees just browsing the Web and if I try to use my camera
It gets to 97F like in 2 minutes.
Click to expand...
Click to collapse
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
johanbiff said:
It shouldn't get hot while doing basic things. My phone only gets warm to the touch when I'm on VR and even then I don't consider it "hot". Disabling things or shut down all apps you have is not a fix either..it's just a workaround.. I would return it if I where you
Click to expand...
Click to collapse
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Mine is almost every second at 26-29º celsius, and trust me, I make weird things with the phone! Like flashing things (so my screen is on almost 80% of daylight LOL).
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
2 degree C difrance while browsing and playing a movie. Use Sammy browser and Netflix
johnnyz86 said:
According to , my phone does got up to 36 C / 97 F while browsing the internet this morning. I let it cool down to 27 C / 80 F and took a 2 minute 1080p60 video and it went up to 32 C / 89 F.
Can anyone with a temperature gun measure theirs and see how it compares to the system temperature (e.g. BMW or GSAM) ?
What temp does your system report (BMW or GSAM if you need an app to measure it)?
Click to expand...
Click to collapse
30min browsing and 5min YouTube anf 3min 60fps1080p recording on auto brightness.
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
My phone runs about 36c never seen above 40
Hi
So I bought my GS7E a week ago .. I started to notice that it heats so much when I use it
I just don't know if this is the normal heat for it or not so I wanted to know from your experience
so at normal base when I'm not using it it stays at 34-35C
When I use it for whatsapp, facebook an normal light use it goes up to 37C
when I charge it it goes up to 40C
and sometimes when it's in the car on in my pocket and nothing is running in the background it can go to 40C too
that makes it annoying to receive calls or to hold it and put it next on my ear
should I just keep it is it normal ? or is there a rom I could download? what should I do?
Hello to every one. Bought gs7 just two days ago.
I noticed mine gets warm after about 5_10 minutes of browsing the web. Right now its about 1 hour and its temp is 34`c. If i dont use it it goes down to 32 after some minutes.
After 20 minutes of playing gta vice city it reached 35 and afer 5 minutes of 4k recording it reached 37.
I wanted to know should i consider it normal?
Many forums state that 40 degrees battery temperature is not unsusual . However, 3-4 beers is also not unusual, but it does do damage to the brain.
On batteryuniversity.com I found an article:
"Lithium-ion suffers from stress when exposed to heat, so does keeping a cell at a high charge voltage. A battery dwelling above 30°C (86°F) is considered elevated temperature and for most Li-ion a voltage above 4.10V/cell is deemed as high voltage. Exposing the battery to high temperature and dwelling in a full state-of-charge for an extended time can be more stressful than cycling. Table 3 demonstrates capacity loss as a function of temperature and SoC."
I think this is frightful.
My S7 runs at an average of 32 degrees. (23 degrees ambient)
After half an hour of Gear VR it runs up to 43 degrees.
This means that on average this S7 runs above 30 degrees!
Should I ask a replacement or is my logic totally flawed?
Hi,
Mine, with factory reset and nothing running on background (S Health and all stock google and microsoft apps disabled), is not going below the 34 degrees without doing anything..very annoying touching the back and feel it warm.. I think I will ask for a replacement or at least a check in a experience store here in London..
Johno_Jan said:
So i feel like my Snapdragon S7 is getting hot when browsing web
And definitely when using the camera app.
Bought a laser temoerature gun and get between 33-42C after browsing the web
The latter was achieved during 1080p 60fps video recording for 5 min.
Is this normal or should i return it as tommorow is my last day?
Please comment what your temps are like during these apps.
Thanks!
Click to expand...
Click to collapse
Mine has gone up to 40 Celsius I have the exynos version that what the phone info app say
i notice mine would run that temp on with 4g on. so i was looking through my phone and fount google sync was turned on and i turned it off. That fixed the heat problem.
Hey guys, i have the Chinese variant of the s7 and mine also runs warm just browsing chrome, though I have to use a vpn as well. I'm past the point of getting a return, but they say I can take it in to get it checked. Have you guys had your s7 tested and is there anything they can do if there's anything wrong with the phone? I'm very frustrated over this, as I thought there would be improvements over the s5. Mine operates around 35c according to cool master and it's frustrating having a hot phone. I'm thinking of getting the supcase so I perhaps won't feel the heat so much. Any thoughts or suggestions? Is it normal for the snapdragon s7s to run a tad warm? And, you guys use a case that prevents you from feeling the heat? It's hard to use this phone naked, as the whole thing is metal and glass, so it's hot in your hand.

phone getting a little too warm.

Had the phone about 3-4 days now and so far been very please. Its a sim free UK phone and has been updated to latest official software as far as I'm aware.
My only concern is that the phone seems to get overly warm in most situations. I don't mean when gaming etc as I don't really play games but just general use. The back and sides seem overly hot to me.
I was under the impression this phone had the later 810 processor and had been throttled to stop exactly this problem?
Anything else that could cause this? Do I have a faulty phone or do others get warm?
I've also noticed an issue with signal strength and reception in that the phone seems to often jump from 5 to 0 bars.
Any help would be appreciated as I'm wondering if to exchange it or return for different model.
Thanks
Really just me?
Poor phone signal in area? Could be causing phone to warm up a bit more than usual, that or you have something else hogging down cpu in your phone.
The Qualcomm 810 still generate a lot of heat when the big cores goes online, v2.1 only slightly less aggressive. Same goes for my gf Xperia Z5 Compact using same cpu.
Thanks for the reply.
I've noticed it when using the phone while on network or WiFi. I mean it can be noticed after 10mins or so of Facebook, video playing (YouTube) or web browsing.
Also while using maps and having the phone on charge while driving really heats it up which I guess would be normal?
Have to have it on charge when on maps as it seems to drop 1% every minute
Charging while navigating will really make your phone almost glow from the heat, perfectly normal for this SoC, especially if you also have your screen brightness turned up to max.

S8 newly bought, rises to 70C under load and idles at 40C? (158 F and 107 F)?

Hello, I just bought an S8 as an upgrade from my beloved S6E+. when I firt turned it on the phone was on 55% I started using smart switch to transfer stuff from my old cellphone over WIFI (over 10gb of stuff) while the phone was updating from the playstore and downloading a software update and updating galaxy apps (too many stuff) I felt the phone getting really warm then it became HOT not uncomfortably but very very noticeable.,I downloaded an app to see the temp. and it reported 59 C for the CPU and 42 for the Battery. then it jumped to 69C for the CPU and 47 for the processor. I waited till everything finished, updated the sofware and reststed. it idled at 42 - 45 C.
I live in a hot country and the outside temprature was 38 C. but my S6E+ never reached such temperatures, and I don't want to bring any drama but the whole Note7 thing is making me paranoid about using the phone while its hot like that. so is this normal??
1. The fact that you're living in a hot country matters. Its a factor. Coz apparently ambient temperatures affects the feel of materials such as glass or Aluminium. So take note of that.
2. You've said it yourself,you made the phone go through a hell doing stuff all at once. Let it settle. Give it days,maybe weeks.
3. If after all that you're still experiencing the overheating,then it could be;
a)Just a software hitch which could be fixed by a simple factory reset or software update.
b) If someone else report the same issue,then it could be a common issue with the phone
c) If no one reports similar issue and yours persist,then you probably have a defective unit,and you should consider replacing it.

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