Hi,
I have bought an original extra battery kit 7 months ago to use it as a replacement to my 16-month old stock battery. The problem is that in the last few days both batteries give me strange results, when they are charged in the external charger. I put the fully charged battery in the phone, use it until the end of the day (about 60% of battery left) and turn it off. When I switch the phone back on in the morning I get a much lower battery indication, around 30%, or the phone may not turn on at all, until I plug it in the power. I haven't made any significant change in my device in those last few weeks. What could be the problem?
Try with another original battery.
Melissakis said:
Hi,
I have bought an original extra battery kit 7 months ago to use it as a replacement to my 16-month old stock battery. The problem is that in the last few days both batteries give me strange results, when they are charged in the external charger. I put the fully charged battery in the phone, use it until the end of the day (about 60% of battery left) and turn it off. When I switch the phone back on in the morning I get a much lower battery indication, around 30%, or the phone may not turn on at all, until I plug it in the power. I haven't made any significant change in my device in those last few weeks. What could be the problem?
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Charge it with phone do not use 'extrenal' changer
Or you have damaged motherboard :/ try to use phone from 100-0% (dont turn off)
Jovan1997 said:
Charge it with phone do not use 'extrenal' changer
Or you have damaged motherboard :/ try to use phone from 100-0% (dont turn off)
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That's what I've been trying the last few days and this seems to be the problem. It seems that the phone does not accurately estimates the battery percentage when the battery is charged outside the phone. I completely emptied the battery inside the phone, then charged it and it seems fixed.
Related
I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.
tvone said:
I've had my Hermes now for 7 months, and I'm on my third battery. The OEM lasted about 6 months, the extended battery lasted 3 months.
There's no warning...just shuts off and will not turn back on...ever with those batteries. Replace the battery, and it works fine.
Anyone else have this happen? I also have a Wizard for that's a couple of years old and it's still on the original battery.
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Need more detail. I assume you charged it occasionally
Did you find the battery drained excessively quickly - say in just a couple of hours?
Have you ever hard reset the phone?
What happened with these batteries when you tried re-charging them?
Did you get the constant red LED when charging?
Mike
I have the same problem, it takes about 5 h to drain the batteri:-(
I start up the phone and leave it on the desk without doing anything.... and after 5 h the batteri is dead.
I have installed the latest rom, tried without the sim-card, everything!
The problem started from one day to the other.
mvh lars
mikechannon said:
Need more detail. I assume you charged it occasionally
I usually throw it on the charger every night.
Did you find the battery drained excessively quickly - say in just a couple of hours? No, the batteries behaved fine, with streaming and programs being used like word and PIE, it will last all day.
Have you ever hard reset the phone?
I've hard-reset a few times...currently running BlackIV and 1.41. The first battery died using Black 2.5 and then 3.0. BTW- love the BlackIV.
What happened with these batteries when you tried re-charging them?
Red light on the phone, and they get HOT!
Did you get the constant red LED when charging? With the dead batteries yes, with a new battery, no.
Mike
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I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.
tvone said:
I now have ordered a couple of extra batteries just to have around. I don't want to have to wait a week for a battery.
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Well that's a puzzler alright. I can understand 1 maybe even two batteries ending up faulty but more than that! Now if you were just getting the red LED then we might have considered a not infrequent problem folks report here on that situation (usually caused by the battery draining to a very low level and refusing to start charging again). BUT you said your battery despite the not charging, red LED, gets hot and that I have not seen reported.
To be honest I think you may have a hardware fault (possibly intermittent that is damaging the battery. Likely sources of the fault would be the battery connections (poor contacts at battery or at m/board) or in the battery charging controller circuit. Just possible that it might be at the USB socket. Non of these apart from a routine check of the battery contacts are easy to check, which of course is a real pain if you are out of warranty.
Mike
Just a thought - but do you have access or could you aquire a desktop cradle with a slot for charging a spare battery? (Available for about £10ukp on ebay and other various places)
If you're out of warranty (or even in warranty), firstly this would give you a chance to keep your batteries charged without charging in your Hermes itself (and hopefully eliminate a hardware fault). Also, some of your knackered batteries may be "recovered" by charging them in an external charging cradle.
I had a red-light charging problem with ONE battery myself which was cured by charging the battery overnight in a cradle rather than in the device itself.
...might be worth a try?
My battery function is a little strange too, though I haven't had my 8525 long enough to have killed the battery.
I charge it on a USB cable. It charges very quickly, and when it is charged I unplug it. After this, the battery drains VERY fast and the device gets hot. It is NOT hot while charging. If the device goes into sleep mode after this, it won't wake up w/o a soft reset.
I've found that doing a soft reset right after charging fixes this behavior. It's almost like my 8525 does not realize it has been unplugged from the USB cable, and it overstresses the battery by trying to draw too much power from it.
Usually my battery will last three to four days even with heavy use, provided I soft-reset it when I'm done charging it. If I don't, it will last just a few hours -- though I typically end up having to soft reset it anyway because as I said if it goes into sleep mode after charging it, it won't come out of it w/o doing the soft reset.
It might be a good general rule to perform a soft reset after charging this thing. It's worked for me, anyway.
I also developed the dreaded white screen problem too. After talking with At&T Business Customer Service, they overnighted a new phone.
Just speculation...I think it was some type of hardware failure that caused the batteries to run hot and fail. I feel this also contributed to white screen from excessive heat.
New phone ran fine all weekend. Charging did not generate heat, and had no white screen of death.
Side note...WM5 is horrible compared to the latest WM6 upgrades found here. I couldn't wait to get this phone re-flashed!
Yeah ... it sounds like it is definitely necessary to soft-reset after charging.
Hi there,
First I apologize about my poor English, I am Brazilian and should speak portuguese, but this is the best forum ever... so I'll try my English
My story:
Four days ago my 1,5 years old 9100 running the WM6 NTS was working perfectly, the best device I ever had. But, at night, I removed the battery to get the SIM card and then I put the battery back but did not turn on the phone. I used the SIM card in another phone during the night. I was afraid to lost it.
In the morning, I removed the battery again, put back the SIM card and then the battery. When I tried to turn it on, nothing happened, just like as if it was without any power. I was surprised, because I had fully charged the battery in the night before and before I first remove the battery, it was about 80% of power. So, I decided to try to recharge again, but there was no lights on. I left it charging for about 10 minutes and got nothing.
So, as I was leaving home, I put the 9100 in my pocket, after a few minutes I tried to turn it on again and it worked. The battery meter was showing about 80%.
Ok then… It worked well on Monday. But when I woke up yesterday morning (Tuesday), the phone seemed to have self-restarted during the night. So, I typed my password and it started working well again. I checked the battery meter and it was showing about 40% of charge. After a few minutes the phone seems to be totally dead. I tried to charge it again and after 2 hours I got nothing, it was still dead, did not turn on and there were no lights on.
Later on that day, I got a multi-meter and checked the battery tension. With the positive on my left I could check that measuring the power with the wires on the 1st “slot” and on the 3rd on, I get 3.47V. Measuring the 1st with the 4th I get 3.63V and measuring the 1st with the 5th or 6th I get 3.75V. Check what I mean at http://webtennis.rg3.com.br/qtek_9100/battery.gif.
I tried to remove the battery, then put it back and then turn it on again… It started, but in a few seconds, when was showing the OS, SPL, etc… it went off. I tried that again; it started, loaded the OS and went off. Once again I tried this, but with the power cable on, so it started but in seconds was off again.
So I thought “that might be a bug, maybe if I run the update utility it will work”. I started the phone in the bootloader mode, but before I connect the USB cable and start the RUU the 9100 went off. A few more times tring to remove the battery and starting it again, it went off and never came back again!!
I plugged the power cable on the wall and on the phone and there were no lights on, but I could feel the battery a bit warmer, just like it used to get. I left on the wall all night long and today in the morning still nothing. I removed the battery for about 30 minutes and got nothing, neither the screen with the OS, SPL, IPL…
Now I am despaired, don’t know what to do, no clues. I am in Brazil and don’t know where I can take to be repaired and have no plans to get back to Canada or Europe for the next 3 months.
Can you help me with this problem? I love my phone and want it working again.
Thanks for all your help.
Battery problem...?
It seems as thought you may be having a problem with your battery, not your phone. Try buying a battery off eBay, they are pretty cheap, and that should tell you what the problem actually is.
Or if you know anyone that has a wizard, try your battery in their device. If the problem is still appearing, then you will know that you just need a new battery.
Battery or charger ?
I agree with zakhir_n, it sounds like a battery issue not the phone. My friends MDA battery died after 2 months of use, so you can never be sure. We swapped batteries and revealed it was his battery not taking a charge.
Next check that you are using the original charger. I went away on business and grabbed the nearest charger for my 8125. Needless to say I grabbed a Motorola charger and it refused to charge the dead battery. Make sure you have the original charger, as it MUST say 1000ma or 1Amp output on the plug. The Motorola one I used was only 500ma or .5Amp and it was unable to recharge a dead 8125 (MDA) battery.
New status: WORKING
Hi there,
Thanks for all the posts.
Well, I checked my charger and it is a 1A 5V and my battery gets 100% of charge.
This is what I did:
Fully charged the battery, removed it for about 1 day an then I turned it on. Surprise!!! It was working and worked for 20 minutes and went off again e seemed to be dead.
Once more I the same thing but this time I flashed it with an official ROM. Fully charged the battery and removed for about 1 day. When I tried to turn it on, it worked as it was new.
So I flashed it with the WM6 Core 2.0n. It worked perfectly. When the battery got 80% of power, it restarted itself for several tines.
Now I bought a new battery and it is working very well, no problems till now. Guess you were right… I really had to change the battery.
Thanks for all the help and sorry about my English!!!
Regards,
Arthur
Nooooooooooooooooooooo
Hi there… Got the worst birthday present ever!!! Today I woke up and my QTek 9100 wasn’t working.
I got a new battery, when I put it on my phone it was 54% of charge. I used it till it gets 13%, then I fully charged it with my computer’s USB cable. Used the phone for 1 day and the battery was again around 80% of charge (just like the other time). I put it on “flight mode” went to sleep. When I woke up……. it was not working anymore, I put back the old battery and got nothing.
Now it is with the new battery being charged with my wall charger (1A 5V), but there is no lights on.
I already tried to run the WM5, tried a new WM6, checked the charger, replaced the battery and none of this seems to solve my problem… Do you know what more I could try? Do you know where I can send it to fix in Brazil?
I don’t know what to do… I already sent e-mails to QTek and to HTC and after 1 week got no answer…
Thanks for all the help!!!
I've been having problems with my battery for a week now, I noticed it wouldn't charge to 100% so that the green light comes on it will just goto 99% and then stay there. The battery then drains so fast, like literally I will be on 1% in an hour and a half.
So I tried a full reset of the phone and that didn't work. I also bought a new battery and that didn't work so I'm guessing the phone might well be knackered.
Also the phone seems to be really hot I never noticed it that hot before.
Any suggestions would be much appreciated.
Replace battery immediately! Do not attempt to charge it anymore, it could go very bad!
I did, I bought a new battery and the same thing happens.
I have to have it on charge constantly all day.
Maybe charging control unit(in phone) is damaged, or charger is not working properly.
Can you check voltage on charger?
Also are you sure you use original battery manufactured by HTC?
Right here, my problem
Hi All,
I bought a replacement battery for my SG2 for longer battery life from M0bilefun, I inserted the new battery into the phone and left it to charge as their was no power but i got this grey battery icon come up every 10-20sec with a circle in the middle, thought it needed a full charge so i left it over night on charge but still the battery has no power, so thinking it must be a bad batch or something i have replaced it back with my genuine battery which I had around 70% charge left and now the exact same issue, the phone refuses to start and this stupid grey icon and that's all i get
the charger is plugged into the mains on a Belkin Pro AV surge protector extension cable.
any help or advice would be appreciated?
PS: reading the battery packaging it only comes with 6 month warranty which cannot be good otherwise it would have come with longer warranty - i wish i had known that.
a5ian300zx
Forgot to mention that I have tried doing a Hard Reset (power+volume down + home button) but nothing happens at all.
also i have the latest version of CriskeloRom v14 installed
a5ian300zx
this is weird hot swapping the batteries around with the Andida and samsung it seem to work now with the andida battery, I will give it a full charge and see how it goes.
a5ian300zx
Please tell us how you fix it, for those people having the same issue
Hi,
I just swapped the battery over to the samsung one and then back to the Andida and seems to have resolved itself, but the battery life seems to decrease quite fast i fully charged it at 10am today and im one 55% with only one 5 min call made to day at 3g/data off, wifi on. and i used the wifi for around 20min.
but i will see in the next week or so, to let it wear in after few charges.
a5ian300zx
Dear a5ian300zx, my phone diad and it did not worked at all after installing Andida Battery 2000mAh. Ckeckout my new thread
http://forum.xda-developers.com/showthread.php?p=17076763
I took my phone to Samsung Service Center. The technician told me that the battery sensor indicator chip is damaged in the main-board and need to be replaced.
you might have the same problem. **** Andida Company, we have to sue them for dmanging our SGS2
Hello everyone,
I read about this problem elsewhere but it didn't help.
Today I was at 40% of battery, phone ringed, I rejected the call, after few minutes picked it up, unlocked, screen started flickering and it died.
It didn't want to turn on. Took the battery out then back in, still didn't power on.
Placed it on charger, it started to charge, showing totally empty. After few minutes it went to 20%.
Took it of the charger, took the battery out to inspect it after reading on internet, it looked fine. Put it back in, turned it on, I was BACK AT 40%!!
Phone is one month old, practically new phone, never dropped it, bent it, nothing.
first of all fully drain the battery to 0% and then change battery to 100% and calibrate it thought this app https://play.google.com/store/apps/details?id=com.vitula.batterycalibration&hl=en if it is still showing the same problem then it is possible that the battery must be faulty.
Yes it sounds like a faulty battery but its a new phone so I rulled that out
I usually charge the battery only when its less than 10%, usually 3-5% and then top it up to 100%. I never partially charge it. I will try this app next time I drain it