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Yesterday, I impulsively rooted my phone (my first time), successfully did it after several tries and installed jf 1.5. When everything was done and fully functional, I noticed some resistance when closing the keyboard. I tried closing it several times trying to investigate the cause.. until my screen just went black suddenly, w/ the resistance in closing it getting stronger! What I discovered was that the brown tape inside the screen, bottom part, ( the one you can only see w/ keyboard open) was caught in the hinge ripping it partially out of place. I dont have any idea what is the main finction of that tape/ ribbon but I believe it has something to do w/ the lcd. I ended up w/ a dead phone, won't power up anymore. i called the customer service but they don't have any idea what i'm talking about and suggested me to go to the nearest Tmobile store. I did and to my disappointment, nobody in the store also knows anything about G1, even though I'm pointing out to them the tape that was caught by the hinge! I called customer service and they seem not to understand about that hinge part of G1. Anyway, they will send a replacement in 3 days and I hope they wont discover that I rooted the phone. Well, it won't power up anymore and besides the problem is on the hardware and not on the software I installed.
I came across the same problem posted in one of the forums,a long time ago, coupled w/ some pictures I tried searching it again to no avail.
Anybody here have the same problem w/ G1? I do believe that HTC and Tmobile should be aware of this hardware flaw and do something about it. I love my G1, w/ its physical keyboard. But if all my G1 will end up this way, I may have to find a better phone.
Yep... had the same thing happen to me. Brought it into the store (30 days or less) and got a new one. If your's is older, it should still be under warranty. Contact T-Mobile and they should send you out a new phone.
That ribbon has several conductive traces in it. Basically, its a bunch of wires, and you moosed it out. I would say that it was your fault for forcing it when you should have investigated the problem BEFORE ripping it out.
Sounds like your screen just doesnt turn on, not that its bricked.
Thats the ribbon that connects the lcd and backlight to the ui module. It can be fixed most likely if you're not afraid to take it apart. What prob happened is the ribbon got bent up a bit, and one of the 2 connections for it got pulled out.
I disassembled one of my G1's completely, and there is a very specific way that ribbon has to fit into the hinge. Its not all that difficult, but you have to be very gentle and patient to get it back to where it needs to be.
You should go to the Dev forum, and do a search for G1 repair manual. You'll see what i mean. Feel free to PM me if you have any questions about it, although Im not an expert, just a tinkerer.
@lbcoder: you dont have to "investigate" anything, its made the way it should work, all he did is open and close screen, thats called a manufacturer defect, and falls under warranty.
@tr.slate: you are right, however that's exactly what OP put in his post. Nothing bout phone being bricked, but hardware flaw.
@jdc2006: yes, G1`s construction is not the most durable, as we can read around this forum, even i had squeking (or however oyu spell that word) but im guessing that it`s the price we pay for something new as this (though i would expect a bit more from HTC) but i dont think that all will have that problem. though Im on my second G1, first one got nasty case of stuck pixelitis.
now excuse me, i have to dispose a body from the trap.
G`nite.
This is going to be my 4th G1 and I hope the last..
The 1st one- brand new; has dead pixels- returned/replaced
The 2nd one, obviously a refurbished item, keyboard imperfectly fitted; home/call buttons replaced w/ cheap looking plastic, not the marble-like.
This 3rd one- almost perfect but ribbon/hinge flaw.
Good thing is I still have my old HTC Touch
tr.slate.. tnx, I like to tinker too but this beyond my capabilities.
I never had any problems with Tmobile fixing mine...When I first got mine in February 09 the ribbon stuck out a bit....they told me come back in 2 hours, i came back and they had it fixed, as others have said, it really needs to be in the right spot or something bad could happen to it...Its a cell phone, not much space to use.
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
I can see the same thing on mine if I put it on the lowest brightness setting and display a grey image. Nowhere near as pronounced as on yours though, have to really really look for it, so can't be arsed to do anything about it.
Interesting that it's a perfect circle though, could it be just above the CPU or something?
Nope, haven't got that circle on mine at all.
Maybe an assembly worker lost their wedding ring, lol...
You'll be fine, it's an RMA for sure!
Defo a faulty phone
Sent from my GT-I9100 using XDA App
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
I don't think it's the CPU, though to be honest I'm not sure where it is under the screen. There is that odd gold-colored sensor or whatever under that area, I think.
If it's a wedding ring, maybe this phone's worth more than the sticker price! haha
Vacuum cup huh... that's pretty bad if it's damaging the screen while doing that. I don't want to wait and see if it will disappear. If I do wait and it doesn't go away I'll be out $725 on a phone with a screen that'll constantly bug me.
Kinda funny, as I was looking at the photos I attached, I saw two rings... one in the photo, and the real one. Startled me when I first saw it.
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
That sucks, and it's not good that other people are having some issues as well. Good to hear that Expansys is honoring their agreements though
This is why I don't import anymore
RogerPodacter said:
I believe that mark is from the vacuum suction cup on the assembly line from the automated machine that handles positioning the display component. It technically should disappear over time, but I don't know how long.
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Could well be spot on. I don't know if I'm imagining this, but I'm having more and more trouble seeing this ring on my display heh (had the phone for 9 days now).
RedBlueGreen said:
I didnt have the same problem as you but i had line banding or something on my one.. i had to replace it 4 times then noticed it overheated+smell coming from it.. so i just returned it and got my money back.
Just be aware that you might get another faulty phone.. If i was you i would wait till it comes out in the US.
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Man, that's really unlucky! Knock on wood, I hope I don't get another bad one. However I'm not sure waiting will do me much good. History has shown me that branded devices tend to have a lot of crap on them and lack certain features at times, and I don't have as much time as I used to to keep up with the scene to make the phone operate better all the time. Also, I'm contract-free with unlimited data on AT&T, and I don't like being locked into contracts. This isn't my first non-US phone, though. I'm happy to pay the extra money so long as it means I don't have to sign a contract.
drleospaceman said:
This is why I don't import anymore
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From the Expansys-USA thread, sounds like they'll ship the phone back to the UK to have it serviced for you if it ever goes bad. This doesn't sound uncommon, either, as I've had a friend here ship his JP Xbox 360 back to Japan to have it serviced (with a another friend's JP address), and another friend in Japan had his laptop sent back here to have it serviced. Also, there's always the chance a non-import one will be bad, too. Luck of the draw, I guess, and perhaps early-adopter woes. lol
Got my replacement on Saturday, been playing with it ever since to see if I could find any further problems. Definitely no circle this time around, and some of the vertical banding I saw on my old phone in the notification screen is gone, but now has some very slight horizontal banding. Not a deal-breaker tho, so this one's staying with me. Also, hard to tell but I think the yellow/dark left screen problem is present, but so slight I can barely detect it if it's there and not a trick of the eye.
Gotta thank Expansys-USA for their great customer service. I'll definitely order from them again.
-Tj- said:
I just took delivery of my SGS2 yesterday, and I gotta say I absolutely love this phone. Coming from an LG eXpo with WinMo 6.5 and never having used Android, it doesn't even feel like a phone. Plus with all the easy integration with my Google accounts, I've never had a smoother transition to a new device before. All this makes it all the more difficult for me to have to send it back...
I'm not sure if anyone else has encountered this problem, but it looks like my phone came pre-packaged with burn in or something in the form of a dark circle near the upper right side of my screen. I've attached some photos of what it looks like.
I noticed this abnormality in the first 10 minutes or so of using the phone while looking at some photos on my Picasa account. I almost feel like this phone could have been a refurb unit, or the screen was reused or something. In fact, there appears to be more substantial burn in than I can photograph, as there are several other places where I can see strange distortions. Most, if not all, only show up when the brightness is less than 100%. I'd thought maybe it was some widget that caused the burn in, but I haven't been able to figure out which one it could be.
Anywho, I've already arranged an RMA thru Expansys-USA, and they did so without even asking any questions after my email with photos of the problem. So far I've received amazing support from Expansys-USA and definitely recommend them. Also going to see if I can request a replacement sent before I send back this one so I won't be without a phone during the shipping time, something they mention is possible in the RMA email (though they do charge you for it, to be refunded once they get the defective unit back and inspect it).
Would be interesting to see if anyone else has this problem. If there's already another post on this subject, sorry about this new one... didn't see any when I searched tho.
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I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
Tj,
I too have this issue at the bottom left of my screen, But i donno how to go about it, should i go ahead and ask for a replacement?? what did u do
Hardly noticable though
I would have it exchanged for another if you can. I had mine exchanged, but since I went with the cheap option the whole ordeal took almost a month (slow shipping). My replacement doesn't have a defect, but it's possible I have the yellow tint problem others have been reporting. I don't see it tho, and if it's there it doesn't bother me.
Sent from my GT-I9100 using XDA Premium App
Hey guys, long time lurker, first time poster here...
Two days ago, the touch screen and home row buttons intermittently stopped working. I am not sure what triggers it, but the frequency has increased to where the phone is no longer usable from a practical standpoint . Usually turning off the screen and unlocking the phone remedies the problems for a few minutes.
I saw several posts that this may be related to rooting and dropping the phone. I am running stock ROM (never rooted), and I haven't dropped my phone in over a month. I was wondering if anybody has found a fix for this yet other than buying a new phone. I bought my phone used off of eBay over a year ago, so I do not think that it is under warranty.
I should also mention that I did a factory reset which has not helped.
It probably has ssomething to do with the screen getting grounded or not grounded. Like a loose connection or a short circuit. For a while I was having similar problem and found that messing with the little copper connectors on the back of the top half that are exposed when the keyboard is out fixed it. Unfortunatly it was short lived, one day my touchscreen went out completly and I had to take it to Sprint who replaced the whole top half of the Shift. Of course, I had TEP so it was no charge.
Hmm, assumming its just a error with calibration, in mikshifted-G and SS, there is a option to calibrate your screen, this may fix it. You'll need to be rooted for this though.
If its a hardware issue, then, your pretty screwed without a warrenty.
Sent from my Tapatalk Premium app I got for free thanks to getjar!!!
If you have TEP, it doesn't matter how long ago you bought it. Just take it in, they'll repair it no charge.
Thanks
Thanks for the ideas, but unfortunately tinkering with the copper and screen calibration did not help. I think I am just SOL.
Update: Sprint replaced the phone for $35
So I took the phone to Sprint to see what they could do. They opened the phone and tinkered around with something inside (which actually fixed the touchscreen problem but left the casing jacked up). When I asked what was actually wrong with the phone, they said that they did not know. However, they said that they needed to order a part for $35 to fix the screen. When I came back a couple days later, instead of installing a new part, they gave me a refurbished phone with a 30 day warranty.
Although it only carries a 30 day warranty, a refurbished replacement phone for $35 is a pretty solid deal (especially since I'm on contract without insurance or warranty). I hope this helps anyone with similar screen problems.
Glad to hear you got it sorted out. Especially for so cheap without Insurance. Nice
I recently got a refurbished Nexus 4 from Google beginning of April. I been having minor issues ever since getting it but i never bother to call them or get them to send me a new one since my warranty was expiring around end of April. So since last week, my phone started having these crazy erratic ghost touches lasting either a few seconds where i'd turn off my screen and it goes back to normal or it would last a good 10-15 minute non stop. I rooted it recently and i tried to do a google support. They suggested factory reset, did that. Re-image the device to original state, also did that. The problem continues and its getting a bit annoying. I noticed the problem starts a lot more frequently when the phone is hot or when the battery is below 50%. Is there anything i can do to make this go away or less frequent? Thanks
Also google suggest i call LG to get them to repair it and have my wallet raided. I prefer not to. Since i feel like they cheated me by giving me a crappy refurbished phone that has hardware issue just like the one i bought from them.
ghost touches unfortunately are not uncommon. I experienced them as well, then the lower bottom margin of the touch screen went completely dead. If you take a look at this thread, http://forum.xda-developers.com/nexus-4/help/q-t2810588 you'll notice there's more people on the same boat. There's not much that can be done, it's a hardware fault and probably the screen will need to be replaced.
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crashDebug said:
ghost touches unfortunately are not uncommon. I experienced them as well, then the lower bottom margin of the touch screen went completely dead. If you take a look at this thread, http://forum.xda-developers.com/nexus-4/help/q-t2810588 you'll notice there's more people on the same boat. There's not much that can be done, it's a hardware fault and probably the screen will need to be replaced.
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I did some search on google forum and there was a huge thread on it as well. This problem started to happen more frequently started the 4.4 update for a lot of users. Freaking google offers no help at all :/
I've been using this phone for around 14 months now. I've always thought about how LG managed to build a phone like this and sell it for 300 bucks. Well two days ago I got the answer. The lower part of my screen just stopped functioning, thus disabling my buttons. I searched for this problem and found a MASSIVE thread on google support forums about this. Basically the lower part of the digitizer just goes full retard. Sometimes it works, sometimes it doesn't. And when it doesn't work it makes the entire phone lag (on a custom rom)(it doesn't work 95% of the time).
To fix this i tried to make the navbar slightly bigger, but that resulted in a growth of the defected part. And using PIE or button saviour is just a pain for me.
I made this thread to let people know that this problem exists. If the next Nexus phone is made by LG, I'm buying something else.
This is an open discussion, so anyone with a similar problem/fix can post.
I really dont know, what you guys actually do with your phones. I am using my nexus 4 for about 1 and a half year now, has been dropped twice with two scratches on the edges - no screen broken, no bootloop ever, no nothing. I can say of myself that I am not the friend of bumpers or screen protectors or any of those ugly things. I also flash a lot, try out a lot of apps - my nexus 4 has seen it all.
But not only the nexus 4, also my previous phones are fine and they still work (a nokia 5130 xpress music and a sony ericsson u10i). Thats why I thing a phone is just as good/stable/great as the user do. Of course there are a lot of issues out there but I think they dont appear from nowhere.
4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.
I do not understand the point of blaming it on the user though. Yeah, many phones from different brand have digitizer issues. Yeah, digitizers fail. But if a lot (and I mean a lot) of users are complaining on the same exact issue there is a manufacturing problem for sure. And it's pretty clear that you did not bother checking the related thread at google's support forum, otherwise you would notice how many "mistreating", as you say, users are all having the same digitizer issues in exactly the same part of the screen. Now, does that mean that every nexus 4 sold will have the digitizer fail at some point or another? absolutely not. Maybe its' only one every 100, or even 1.000 or 10.000. Maybe it was a defect of a relatively small batch of screens (seems legit since the issue always occurs after a certain amount of months), that were sold in a period where you didn't buy the your four statistically (ir)relevant devices.
when will you guys understand that just because your phone does not have the issue, doesn't mean that NO phone has that issue??
(and even if it's not one but 5, 10 phones, how much relevance do you think it has compared to the hundreds of thousands of shipped devices?)
for what matters to the actual thread, anyway, I read LG replaces the defective devices under warranty without fuss. If the device is out of warranty, a diy repair is pretty easy to people savvy with tools.
Anyway, there is a couple threads here that talk about the issue:
http://forum.xda-developers.com/nexus-4/help/q-t2810588
http://forum.xda-developers.com/nexus-4/help/screen-touch-test-results-t2822075
This isn't the users' fault. Take a look at this: https://productforums.google.com/forum/m/#!topic/nexus/7SNIT8xPYzc
The repair costs in Sweden are so high, I might aswell get a new phone. I didn't even get this phone for 350$, LG sells it for 500$ in non-google play countries. And btw, half of my screen is not working now.
Or maybe you spent the last year keeping your phone in your pocket instead of a belt case and damaged it, or dropped it, or got water on it, or any of the other 10 million things that could damage an LCD/ digi. While I understand you have a problem and are looking for someone to blame....99% of these issues are due to physically caused damage and not defects. I have 2 teenagers.....I know how they treat their phones and I spend a lot of time repairing them after " I didn't do anything"
Same here
I'm having the exact same digitizer problem with my Nexus 4. First, a band of 8mm at the bottom of my screen became unresponsive, then a week later, the band grew to about 14mm.
I've had my N4 for 15 months. Bar two hairline cracks on the back panel (around the rear camera and speaker) my phone is mint. Barely a scratch on the digitizer front panel, and yet, it's failing. The weirdest part is, the otherwise lifeless zone at bottom of my screen occasionally springs into action with erratic ghost touches on my nav bar. I'm working around the problem at the moment, however, if the dead zone gets any higher, my phone will become unusable.
Reddit, YouTube and Google support are full of similar occurrences, and still not a peep from Google or LG.
My wife and I both have been using nexus 4 phones since it launched nearly two years ago. Hers started doing this 3 months ago and is practically unusable now. Mine started doing it last month and is getting worse too. I always thought of it as a great device and thought highly of LG's build quality but its hard to have those feelings now. Seems related to age + heat. Will be trying a different manufacturer next time since her phone has always been in a case and is flawless. Mine is banged up bad without a case but lasted longer.
Also my 16 monts old N4 two weeks ago after a run in hot humid weater followed by a very long phone call started to show problems at the bottom of the screen (no swipe up to activate Google Now) and in a couple of days all the lower portion of the touch became unresposive as clearly showed activating the pointer position under the developer options menu. Does anybody know exactly where is the problem? Digitizer connector, synaptics chip, cable? At present I'm trying to convince Google UK to issue an RMA in Italy where I'm now and would appreciate hints how to achieve that as it seems they offer RMA only to a country where the Nexus 4 was originally available on the local Play Store.
maulich said:
4 nexus 4's in the family most almost 2 years old......never a problem. This kind of crap reminds me of the " my back glass just exploded on its own" thread. Let's not make blanket statements.....digitizers on phones malfunction all the time....on all brands, probably due to your mistreatment.
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back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects
My digitizer works fine until the batter gets to about 80% .... then the screen freaks out and the phone turns off.... fun stuff!
fahadsul3man said:
back glass does crack on some phones when there is sudden change in temperature ,it happened on xperia z as well dont be so naive , the probability of mistreatment has nothing to do with factory defects
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Ya right....ignorance......
This is actual real problem. My Nexus 4 works fine. But replaced the digitizer on my brother's after the bottom half died. Just go on eBay and buy the panel for around 50 bucks. About an hour of work
Sent from my Nexus 4 using Tapatalk
repaired my screen
i replaced the screen after just 1yr 7 days. I live in India so phones available are quite cheap and the screen replacement cost was cost of an average smartphone but still i replaced it . I just want to know whether the replacement screen will have a digitizer problem after 1yr. I also had to replace the battery.
4 Screens replaced, the last 2 had bad digitizers?
I've replaced cracked screens 4 times now... the 3rd developed issues with the touchscreen going unresponsive every once in a while (I would tear down the phone again and again and finally the touchscreen would inexplicably begin working again.) I Finally cracked that one and now the new one has the same issue. I installed the new screen/digitizer, again with some difficulty , After a few reboots for whatever reason, suddenly unresponsive. Reboot 4 more times and it's back. Initially I'd thought I just bought a bad replacement screen but two in a row is pointing me towards .. well, something else...
Looking closely at the new component I'm a bit concerned as the text on the ribbon cable from the digitizer is labeled "Snaptics" rather than "Synaptics" though the chip itself is labeled correctly...
Sigh...
In any event, I was hoping someone could possibly shed some light onto this. 4 screens later I'm a bit sentimental and would hate to have to retire my N4.
I almost replaced my screen assembly because I had the dreaded dead band in the middle of my screen. It was present in TWRP so I figured the digitizer was bad. Then I started to get screen jitters and ghost touches. I tried wiping everything, new ROM's, etc. I final flashed the last PA KitKat beta and the 4.4 Gapps. Problem solved. I re-flashed the PA 5.0.2 Alpha 2 and there are no problems anymore. I was convinced it was a hardware problem because the problem mirrored every N4 digitizer problem thread that I saw.