Related
I was recently asked from a coworker to see if I could retrieve any and all media off of an LG G2 that belongs to a family member of his that has recently passed away. I've got some considerable experience with getting what i want out of all my previous android phones so I was confident it wouldn't be an issue. What i wasn't aware of is the fact that the LG G2 does not have a removable storage slot. Being said I'm entirely stumped given the lockout situation. The phone's currently locked by gmail account sign in from them trying to guess the lockcode incorrectly too many times. Now I do already know how to stock reset the phone, and as nice as that is it doesn't help me get these pictures off the phone before a complete wipe. Anyone have any ideas for me? Thanks in advance.
Well... you could try to enter download mode, flash the same firmware again over the current one, not CSE flash, not doing any resets etc..
It might remove the login..might..
If it's only gmail acc..you should still be able to connect it to pc and browser photos etc.
I've tried to connect to pc, unfortunately the phone wasn't set to mtp mode and I'm unable to change that. Therefore I can't browse the files.
Sent from my SM-G900V using XDA Free mobile app
solos420 said:
I've tried to connect to pc, unfortunately the phone wasn't set to mtp mode and I'm unable to change that. Therefore I can't browse the files.
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
what about Lg mobile tools? i think you can browse the phone with that, regardless of usb connection
solos420 said:
I've tried to connect to pc, unfortunately the phone wasn't set to mtp mode and I'm unable to change that. Therefore I can't browse the files.
Sent from my SM-G900V using XDA Free mobile app
Click to expand...
Click to collapse
Is it rooted?
I have no way to tell if it's rooted, but if I had to guess I'd say no it was an elderly persons phone. Odds are someone that age doesn't tamper with such things
Sent from my SM-G900V using XDA Free mobile app
Power it off
hold volume up and connect to pc.
It should display download mode and rooted or unrooted.
Also get more info about adb pull
Depending on the age of the person, interests etc you can predict if he rooted it or installed recovery.
Not rooted, and I have no way to enable usb debugging to use adb.
Can you please take a picture of the current situation ?
Are you sure it's the gmail pass it's asking ?
oh..I see..you typed 5-6 times the wrong pin, then it asks the gmail pass.
Get to the persons firefox or other browser and let it show all passwords.
Upon boot phone is locked requesting Gmail info. No action is possible until that is provided.
Sent from my SM-G900V using XDA Free mobile app
Do they access gmail on a home pc? If so, see if you can request a new password be sent to the account in question using the forgot my pwd option.
Also, I know it says it's locked, but what happens if you call the device or send it a text? Can you answer the call? Sometimes, after the call ends, it will land on the home screen.
bps119 said:
Do they access gmail on a home pc? If so, see if you can request a new password be sent to the account in question using the forgot my pwd option.
Also, I know it says it's locked, but what happens if you call the device or send it a text? Can you answer the call? Sometimes, after the call ends, it will land on the home screen.
Click to expand...
Click to collapse
That would be difficult considering he stole a phone and now is trying to break into it. I don't think the original owner is going to give him that info.
If I stole it I'd just wipe it and sell it. I'm concerned with reclaiming the pictures on it for the family. Not everyone is a scumbag with no job.
Sent from my SM-G900V using XDA Free mobile app
We here do believe you. But regarding google policies his family may provide some evidence or try to recover the password with google help, online of course. Everything else would be considered hacking. Hm..what does lg official software say?
I've already perused the policy for acquiring ownership of a deceased persons Google account. Unfortunately it stays that after a couple months time and even with supreme court approval they don't guarantee anything. They need to establish some law that makes this easier for relatives. I have not looked for any lg policies I didn't think it would apply being locked via Google account.
Sent from my SM-G900V using XDA Free mobile app
Ok. Here is what I'm gonna do for you. I will flash stock kdz, with password protect, will enter wrong pass until it asks me for gmail acc. Then I'm gonna flash the very same firmware without wipe in order to see if it removes the lock. 99% it wont remove it but 1% it will.
Much appreciated, must be nice to have extra devices to experiment with.
Sent from my SM-G900V using XDA Free mobile app
I don't have extra devices. I'll do a backup and take some time.
EDIT:
Sorry but no..It asks the details again, even after upgrade :/
Thx for testing for me anyways
Sent from my SM-G900V using XDA Free mobile app
Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk
It should not have a google account attached to it at arrival. You will go through the set up process as normal and add your Google account that way.
Awesome thank you
Sent from my SAMSUNG-SM-N930A using Tapatalk
As long as the device hasn't been used with another google account and then sold you'll be fine if it's new in box. If it's been activated/used the original user will need to sign into the device and remove their account info.
mastaofdacat said:
I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either.
Click to expand...
Click to collapse
That is likely an instance where somebody bought a used phone from another person (not a new one from Google), and the seller didn't remove their account before performing a factory reset. So, that person ran into "factory reset protection" (aka FRP). That is by design, to prevent a thief from using your phone by just factory resetting it.
https://support.google.com/nexus/answer/6172890?hl=en
A new device should not have another user's account info in it, so FRP won't come into play.
I just got mine in today. I have mine as US carrier unlocked. So far it only came with Google apps only. Everything else is downloaded via Google Play. I don't know what differences there are to the Verizon version. I can tell you think, there are a ton of amazing features that I have seen so far. The camera is one. I wish I could test out the VR capabilites, but I will use the cardboard for now.
mastaofdacat said:
Im receiving my Pixel today . However someone else with a Google account used thier info to order the phone and financed it . I read on Reddit that someone else was having a problem erasing everything and putting his Google acct on it .Read that a factory reset won't solve it either. Is this true ? Thank you
Click to expand...
Click to collapse
Are the last four digits of the IMEI 4642?
UPDATE
My brother in law somehow managed to install ransomware on his sprint galaxy s7, me not knowing about removing it with safe mode went into recovery mode and did a factory reset. WELL now i know he forgot his gmail account and now I am dealing with Samsung's Factory Reset Protection, It was Very Frustrating to me not knowing this was the issue as I was under the impression that he knew his google account. So Currently I am trying to bypass this.
Does anyone know if he takes his device into the sprint store if they can verify it is his phone and lift this?
Is the only way to get it back is to either remember the account (how he forgot boggles my mind) or to do one of the bypass methods that have yet to be patched?
How do you restore the device? Will it work if the original Gmail account is used but with a new password or will it only work with the original Username and password?
It lets him set his gmail account and password but then it does the Verification Text which does not come through?
What Exactly is required to pass the Factory Reset Protection?
How do I resolve this issue?
Thanks for reading
this worked for me
https://www.youtube.com/watch?v=FVmcr13qDkI&t=0s
I can't believe someone on XDA would recommend another to Youtube!!. Those videos are a bunch of scammers trying to get everyone to do surveys now. Total crap.
Actually... Most of the YouTube videos DO work.. if you want to avoid surveys and etc, they have a feature called "comments".
Actually, That is CRAP. Not true at all.
lebeatnik said:
UPDATE
My brother in law somehow managed to install ransomware on his sprint galaxy s7, me not knowing about removing it with safe mode went into recovery mode and did a factory reset. WELL now i know he forgot his gmail account and now I am dealing with Samsung's Factory Reset Protection, It was Very Frustrating to me not knowing this was the issue as I was under the impression that he knew his google account. So Currently I am trying to bypass this.
Does anyone know if he takes his device into the sprint store if they can verify it is his phone and lift this?
Is the only way to get it back is to either remember the account (how he forgot boggles my mind) or to do one of the bypass methods that have yet to be patched?
How do you restore the device? Will it work if the original Gmail account is used but with a new password or will it only work with the original Username and password?
It lets him set his gmail account and password but then it does the Verification Text which does not come through?
What Exactly is required to pass the Factory Reset Protection?
How do I resolve this issue?
Thanks for reading
Click to expand...
Click to collapse
Hey, how did you end up resolving this? I have the same issue on my end.
Resolved FRP
I resolved it on EBAY. Make sure the seller has 100% positive feedback. Since others are steering people to garbage on Youtube, I don't see why I can't give true answers
Hello!,
Just recently purchased an unlocked S7 SM-G935F phone several weeks back, and got locked of the google account. I can't get password from google because I think the password was compromised. Google refuses to provide the password or reset it. So, my question is how can I modify this phone without having the developers tab tap 7 times get back to it's original firmware? Any advice would be appreciated. Thanks in advance!
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Suspect
Sprov said:
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Click to expand...
Click to collapse
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
JoeJingle92 said:
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
Click to expand...
Click to collapse
Then go back to the Amazon seller and ask him/her.
I'm sorry but if you write here on xda you will likely find people who know what is going on. And anyone would be suspicious if you're asking to bypass a security lock. There are 2 cases, one is that that ain't not your device, the other is that you're so dumb to lock a 700$ device with a password you don't remember saying bull****s like " the password was compromised " or, which is fantastic, " I called Google 4 times" like if they have a number to call to get Samsung assistance. I'm really happy theres no way to acces phone without correct psw, but if you want you can keep waisting your time.Mods please throw away this tief
You forgot or "lost" your Google password? This doesn't sound right.
Why not recover your Google password using their online system?
"I cant recall the password because I probably tossed it away"
Love the "probably". Can be hard to keep track of bulls***.
Make your mind up - find a lie and stick to it. Did you probably toss it away or is the password "compromised"?
Good luck trying to fool anyone in here to help you out with your "problem".
If it was legitimately yours, then you would've set up a fingerprint and not only a password, don't you think that would've been smart? That way you would've not been "locked out of phone". Emphasis on "If it was legitimately yours".
Smell test is clear...
Password was compromised, password was tossed away... sounds legit!
I've actually done what this guy has but I did it on a freshy right outta the box with me swing the first owner. However this does seem suspect I would help if I knew you were the first and only owner but seeing you're not I cant.
I'm in the same boat. My father-in-law somehow got his S7 edge locked and forgot his google password at the same time. He went to a Verizon store, but they only told him to recover via google. He shipped the phone to me to try and help him unlock it. Google password recovery is by 3 methods:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
2) Sends a code to another email associated with the google account. He swears its his daughter's email address, but when we put that code in, google says it doesn't recognize her email as authorized
3) tell google what month & year the account was created. He can't remember that either
At this point, I'm willing to pay someone to fix it. I believe it has the newest Nougat firmware. I tried many suggestions from YouTube, but I can't even get to the menu where you connect to a wifi signal.
Anyone willing to help or just think I stole the phone like the previous guy?
Dave
deptrai1 said:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
Click to expand...
Click to collapse
Put the SIM into another phone and receive the SMS. Simple.
the_scotsman said:
Put the SIM into another phone and receive the SMS. Simple.
Click to expand...
Click to collapse
THANK YOU!. At least I made some progress. Now I find myself in an endless loop...the phone keeps saying "This device was reset. To continue, sign in with a Google Account that was previously synced on this device".
My father-in-law has 2 Google accounts. Having put his sim in my phone, I was able to reset passwords for both of these Google accounts, but the phone doesn't like either of them.
Any more suggestions?
Oh. Without the sim, I was finally prompted to connect to a wifi.
Is it possible that no Google account was synced with this device?
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
thebiggboss180 said:
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
Click to expand...
Click to collapse
I've fixed (can now log in) two of my father-in-law's google accounts. Its just that the phone isn't recognizing either of them now. I don't know if he has a 3rd account of if it was possible to set up the phone without one. I'm on Verizon with an iPhone so I don't know anything about android or google.
Read that you have to wait 24 hours after changing Google password, so I'll try it again tonight.
the scotsman - You are my F*CKING hero! 24 hours after resetting the google password, the S7 edge recognizes it and is now unlocked. My father-in-law (& mother-in-law) thank you.
Dave
Hello, i have one plus 6t but is blocked with a old account of other people in my family, i try to reset and make a factory reset but all the time when i try to start the phone request the old email of the google account used before. Have other possibilitie to unlock the phone? Thank You
Mentoli said:
Hello, i have one plus 6t but is blocked with a old account of other people in my family, i try to reset and make a factory reset but all the time when i try to start the phone request the old email of the google account used before. Have other possibilitie to unlock the phone? Thank You
Click to expand...
Click to collapse
Yes. Get the old gmail and password from your "other family member" and then factory reset the phone after that.
Boom, all yours.