Network Problem - Galaxy S6 Edge+ Q&A, Help & Troubleshooting

Hello Guys
My Friend bought SGS6 Edge+ (G928C) a used one
the phone works perfect it has one problem only, the phone doesn't get mobile network
the previous owner said the before he updated it the phone was working great, but after the android 6 update the network didn't work anymore
when i took a look at the software information I noticed something strange
The Baseband version: G928FXXU2BPB7
Build Number: MMB29K.G928CXXU2PBP8
Now i'm not expert on the subject but as far as i now the baseband & build number should be aligned, i mean the bb is G928F and the build number is: G928C
could this mismatch cause the noted problem ?
will a full wipe with the correct corresponding ROM fix the problem ?
thanks for your help, it's greatly appreciated

Related

lg g2 (d802) mobile data problem.

hello everyone, i have been a long time reader of this amazing site. i really appreciate what everyone does here and the contribution they make. :good:
i have always found solutions for every problem i have ever had with any device, which is amazing and again, thank you very much!
now i come to you with a problem i have encountered after buying my lg g2 from hong kong, and shipping it over to my country, after setting it up and doing all the nice stuff after you get a new device i started noticing a weird issue.
the mobile data seems to be working fine (it says H next to the signal bars) and web browsing is working as well. now when i try to connect my vpn on the device to listen to pandora it doesn't connect, when i try to tether wifi to my friends or to my laptop it doesn't work, even downloading simple mp3 files from various sources doesn't work. BUT downloading apps through the app store is working. although extremely slowly. now all of this happens when i try it on the mobile data, once on wifi everything is lovey dovey and i am a happy camper.
i went to the hidden menu and activated the lte/gsm/wcdma/ auto, and got a new sim card. tried different vpns and tried downloading from different sites, nothing works. i have searched for my particular problem or any variation of it on the threads here and on other site and nothing comes up.
everything is stock.
the devices info are as follows:
model number: LG-D802. android version: 4.2.2 baseband:m897A-AAAANAZM-1.0.190036
kernel version: 3.4.0
build number:JDQ39B software version: D80210b-HKG-XX
please help, i really like this phone and i don't want to have to change. i love it!!
met3b87 said:
hello everyone, i have been a long time reader of this amazing site. i really appreciate what everyone does here and the contribution they make. :good:
i have always found solutions for every problem i have ever had with any device, which is amazing and again, thank you very much!
now i come to you with a problem i have encountered after buying my lg g2 from hong kong, and shipping it over to my country, after setting it up and doing all the nice stuff after you get a new device i started noticing a weird issue.
the mobile data seems to be working fine (it says H next to the signal bars) and web browsing is working as well. now when i try to connect my vpn on the device to listen to pandora it doesn't connect, when i try to tether wifi to my friends or to my laptop it doesn't work, even downloading simple mp3 files from various sources doesn't work. BUT downloading apps through the app store is working. although extremely slowly. now all of this happens when i try it on the mobile data, once on wifi everything is lovey dovey and i am a happy camper.
i went to the hidden menu and activated the lte/gsm/wcdma/ auto, and got a new sim card. tried different vpns and tried downloading from different sites, nothing works. i have searched for my particular problem or any variation of it on the threads here and on other site and nothing comes up.
everything is stock.
the devices info are as follows:
model number: LG-D802. android version: 4.2.2 baseband:m897A-AAAANAZM-1.0.190036
kernel version: 3.4.0
build number:JDQ39B software version: D80210b-HKG-XX
please help, i really like this phone and i don't want to have to change. i love it!!
Click to expand...
Click to collapse
Hello,
Do you find an issue ? I have almost the same problem. I think the problem is un baseband problem but i amn't sure !!!!
which country are you from? I think its got something to do with the firmware version or perhaps the frequency of GSM/LTE is different from where you bought it and where you're actually using it now.
Data connection not working after Kitkat update
Hi! I got a new LG G2 from Dubai through my friend. I am in India. It came with Jelly bean initially and i have updated it to kitkat 2 days before. Till the update the data connection was working fine. But after update it is not working. The data selection is on, but it is not showing any indicator in the notification bar at the top. And also no internet. I tried Airplane mode on and off, reset to factory default, restarting the phone. But nothing works. Can you please give me a solution to get this data connection work? That is the only reason why i bought this smartphone. Now that itself is not working .. Can anybody please help? I have given all the information about my phone below. Thanks!
Phone Model: LG G802
In the Hidden Menu it shows as;
Factory Version: LGD802AT00-V20c-AME-XX-JUN-10_2014
AP App Version: D80220c.1402404754
Software Version Info: D80220c
Firmware Version: 4.4.2
Kernel Version: 3.4.0-perf-gd7db3f1
Baseband Version: M8974A-AAAANAZM-1.0.190084

[Q] Problem of signal reception

Hello guys,
I bought a new samsung S4, before i used an Iphone 4. Apparently, it comes from Hong-Kong.
Téléphone: Galaxy S4 I9505 16Go
Firmware: JDQ39.I9505ZHUDMI1
Version: android 4.2.2
Base bande: I9505ZHUDMI1
Kernel: 3.4.0-1371094
I have changed to have a French Rom because I thought that the problem of reception that I had come from there. Now I have :
Android : 4.3
Basebande : I95XXUEMKF
Version : JSS15J.I95XXUEMKF
It seems that not because I have problems to get the signal of the operator Free. I changed the sim without result.
With another operator ( SFR) I get apparently there 4G without any trouble.
I do not know if by moving the received signal shall remain good !
I looked without finding anything useful
What may can i do to solve problem
Thanks a lot for your help
ps: sorry for my english
Help ?
Anyone can help me, please ?

[Q] New N900 has bad signal and "your device has been modified" update error

[Q] New N900 has bad signal and "your device has been modified" update error
Hello forum,
I am in the UK using a Virgin sim and my girlfriend bought this phone new in china and flew it over to me. At the moment the signal is really bad wherever I go (the same SIM card in my old galaxy nexus had great signal in all these places) so I was wondering if there was any way to make the signal better?
Also I tried to do an update through the settings menu hoping this would sort out the signal problem and it is giving me the "your device has been modified. no updates available for this device." error even though the phone is new.
the information about the device is as follows:
when I type *#1234# I get:
AP: N900ZSUBMI5
CP:N900XXUBMI2
CSC:N900OZSBMI2
In my "about device" within settings, the following is given:
Model number: SM-N900
Android version: 4.3
Baseband version: N900XXUBMI2
Kernel version: 3.4.39-1625296
[email protected]#1
Wed Sep 11 19:49:31 KST 2013
Build number: JSS15J.N900ZSUBMI5
SELinux status: Enforcing
If I reboot to recover it opens:
CWM-based Recovery v6.0.4.5
Compiled by Xiaolu(20131121)
When I try to check knox I cant see it (I go into odin mode and the top left just says the following):
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
(I now understand the N900 doesn't have knox)
Thanks for looking, any feedback at all would be much appreciated :good:
Saml91 said:
Hello forum,
I am in the UK using a Virgin sim and my girlfriend bought this phone new in china and flew it over to me. At the moment the signal is really bad wherever I go (the same SIM card in my old galaxy nexus had great signal in all these places) so I was wondering if there was any way to make the signal better?
Also I tried to do an update through the settings menu hoping this would sort out the signal problem and it is giving me the "your device has been modified. no updates available for this device." error even though the phone is new.
the information about the device is as follows:
when I type *#1234# I get:
AP: N900ZSUBMI5
CP:N900XXUBMI2
CSC:N900OZSBMI2
In my "about device" within settings, the following is given:
Model number: SM-N900
Android version: 4.3
Baseband version: N900XXUBMI2
Kernel version: 3.4.39-1625296
[email protected]#1
Wed Sep 11 19:49:31 KST 2013
Build number: JSS15J.N900ZSUBMI5
SELinux status: Enforcing
If I reboot to recover it opens:
CWM-based Recovery v6.0.4.5
Compiled by Xiaolu(20131121)
When I try to check knox I cant see it (I go into odin mode and the top left just says the following):
CURRENT BINARY: Custom
SYSTEM STATUS: Custom
(I now understand the N900 doesn't have knox)
Thanks for looking, any feedback at all would be much appreciated :good:
Click to expand...
Click to collapse
Well it looks great. At least I can be sure that your phone shouldn't be a fake. It is of Hong Kong or Taiwan origin, Exynos, running 4.3 on N900ZSUBMI5.
You have CWM Recovery, Xiaolu's port of it. Hence that device was probably rooted prior to getting it handed over to your girlfriend. KNOX is only present on the MJ and onward firmwares, and you happen to be on an MI firmware so you don't have it activated yet.
Check the section for Network/Bearer and Wireless Connectivity on this link: http://www.samsung.com/levant/consumer/mobile-phones/mobile-phones/galaxy-note/SM-N9000ZKEXSG-spec
Match it up with your country's network specifications. There's a reason why these phones don't get sold worldwide, as they aren't all compatible with every region. Also remember to set correct APN values for your country.
nicholaschum said:
Well it looks great. At least I can be sure that your phone shouldn't be a fake. It is of Hong Kong or Taiwan origin, Exynos, running 4.3 on N900ZSUBMI5.
You have CWM Recovery, Xiaolu's port of it. Hence that device was probably rooted prior to getting it handed over to your girlfriend. KNOX is only present on the MJ and onward firmwares, and you happen to be on an MI firmware so you don't have it activated yet.
Check the section for Network/Bearer and Wireless Connectivity on this link:
Match it up with your country's network specifications. There's a reason why these phones don't get sold worldwide, as they aren't all compatible with every region. Also remember to set correct APN values for your country.
Click to expand...
Click to collapse
okay thanks for your reply, I believe the frequencies virgin use are 1800MHz and 2100MHz which can both be used with this phone. The APN settings were downloaded automatically when the phone was first booted and I also manually checked them and they are correct.
Saml91 said:
okay thanks for your reply, I believe the frequencies virgin use are 1800MHz and 2100MHz which can both be used with this phone. The APN settings were downloaded automatically when the phone was first booted and I also manually checked them and they are correct.
Click to expand...
Click to collapse
What is your network switch options in Settings?
Do you have it to HSPA/GSM (auto connect) set? [Sorry if it's not exactly the same, I don't have the N900 model]
My friend pointed this out to me just before I saw your message, the options available are only wcdma/gsm hspa isn't an option. Im guessing from my limited knowledge that this is the problem, what is it I would need to do to fix this? thanks again.
Saml91 said:
My friend pointed this out to me just before I saw your message, the options available are only wcdma/gsm hspa isn't an option. Im guessing from my limited knowledge that this is the problem, what is it I would need to do to fix this? thanks again.
Click to expand...
Click to collapse
Actually, I asked my friend who has the N900, he's reporting the same as you. So no problem in that.
There must be something else that can be isolated to find what's going on. You can try to upgrade the phone to the latest modem by flashing the latest 4.4.2 ROM.
Okay, what would be the best way to flash the latest ROM? Would this be a custom ROM or is there a way to get the official one? Thanks again.
Edit: I have now tried putting Dr Ketans rom on it, telling it to use the ROMs modem, and that still didnt fix the problem. I have also tried flashing some other modems from the GSM modems collection thread but the problems persist. The symptoms are as follows:
Frequently looses signal
only ever shows the E or G symbol for mobile internet connection (whereas on my other phone with the same sim it instantly gets full signal and shows H+ or 3G)
the phone has also never been able to lock onto a GPS location it only ever shows searching for GPS in the notifications bar.

No phone calls?

Hey guys, I come here very often and now I'm going to have to open this thread because I've seen absolutely no posts about my problem..
My S6 Edge+ is currently unable to make any calls and I don't know why..:crying: the strange part is that I can still send text messages and use my SIM's mobile data... Another weird thing is that whenever I reboot the phone, my WiFi passwords are forgotten..
Can any one help me? I'm currently running android 6.0.1 and I am considering downgrading it to 5.0.1 to see if it solves the issue...
Still needing help..
No one?? I really need some help since I've tried 4 different roms and modems ano nothing seems to work....
Have you wiped everything and then flashed a stock rom?
/CK
CyberDrag0n said:
Hey guys, I come here very often and now I'm going to have to open this thread because I've seen absolutely no posts about my problem..
My S6 Edge+ is currently unable to make any calls and I don't know why..:crying: the strange part is that I can still send text messages and use my SIM's mobile data... Another weird thing is that whenever I reboot the phone, my WiFi passwords are forgotten..
Can any one help me? I'm currently running android 6.0.1 and I am considering downgrading it to 5.0.1 to see if it solves the issue...
Click to expand...
Click to collapse
Which variant do you have and which MM firmware did you flash? Check your modem, imei, network operator etc and provide that info here.
Also wifi password IMO related with
Code:
ro.securestorage.support=true
this line in build.prop. I would suggest you to add this line under 'ADDITIONAL_BUILD_PROPERTIES' in build.prop but assume you havent rooted your device. If have, add it.
Powered by Elektrik
I've downgraded to 5.1.1 and it didn't work, I have the international version of the s6 edge plus and now I'm looking for a new ROM to test to see if I can solve it.. I've checked my imei in two different websites and on imei.info it comes clear, but the other site gives me a blacklisted warning, which makes me think since I bought it online second hand... it probably was reported stolen or lost and now it's blocked... which ise rather inconvenient. .
If I go to SIM Card Status it says "Not Available" everywhere, but on imei information it says my imei and on IMEISV the value is 01. It's network unlocked and right now I'm about to flash a new ROM, probably stock..
Hello, I have the same problem at boot after I receive the call when making a call nothing remains of numbering you have a solution? thank you cordially guillaume
Hi guys, I know this is a really old thread but I'm here just to say that the problem was with the IMEI, it was blacklisted..
I changed it with a friend and then everything worked fine..
Thanks for you help mates!
CyberDrag0n said:
Hi guys, I know this is a really old thread but I'm here just to say that the problem was with the IMEI, it was blacklisted..
I changed it with a friend and then everything worked fine..
Thanks for you help mates!
Click to expand...
Click to collapse
how to check for imei blacklisted ?
natrajshekarj said:
how to check for imei blacklisted ?
Click to expand...
Click to collapse
You can go to imei.info and there's a paid check.

Help needed P10 Plus UK EE network

Hi all,
I recently installed fRomFuture ROM, but being an idiot I didn’t take note of which brand it was...
The phone was purchased in the UK on the EE network, does anyone know which brand it will be?
I don’t have the box or the sticker on the back of the mobile.
At the moment in the About phone I have the following incorrect info
EMUI 3.1
Android version 5.1
Build Number NRD90M Test-keys
Model D189-L09
Any help or advice appreciated
Mike
The same things looking for solution.!
Mines C440 (current EE release is VTR-L09C440B171)
Edit:
Sorry, this is P10, not plus.

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