Database Users

Hermes totally dead.

Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane

shane11r said:
Since I brought my jasjam it hasnt had a good life. It has been bashed around a bit too much and I only have myself to blame. This unfortunatly has cause the white screen of death getting worse and worse. Taking apart and reseating the ribbon cable to the board appeared to help but it would soon start getting worse again. The short term fix was a thump accros the palm of my hand. Unfortunatly today this back fired in me and now the phone is totally dead. I am fortunate enough to have another Jasjam that i was sorting out a few problems for a friend and this gave me the ability to swap out batteries chargers etc to try and get mine to fire up. No good.
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Thanks
Shane
Click to expand...
Click to collapse
That's too much of a challenge to answer - could be any number of things. Without testing it with a multimeter I couldn't say.
What surprises me is that your friend lets you anywhere near his phone - and does he know you use his bits to test out your poor maltreated Hermes
I assume you have looked through the service manual to seek any clues?
Get it at the web link in my signature.
Mike

Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane

shane11r said:
Thanks f0r you reply Mike
Im sure what he doesnt know wont hurt him anyway its only battery and charger.
Had a look thriough the service manual nothing jumps up and pokes me in the eye. I guess its fairly safe to say the main board has had it.
I cant seem to find anywhere to buy a replacment board and more importantly how much they are so i can see if its viable.
any suggestions
Thanks
Shane
Click to expand...
Click to collapse
From my experience, you can only get motherboards from HTC or their repair outlets - this will cost lot$. Maybe if you're shelling out $$$ why not wait for the Kaiser?

please help my mate's dead Hermes
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP

shelay said:
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.i am afraid if i send it back to HTC, they might want to charge me for it. i love this phone badly, but sadly,i have given my mate mine. i dont mind sending this phone o anyone in the UK who can fix it. PLEASE HELP
Click to expand...
Click to collapse
I am not a flashing expert, so POF might be the first person to contact even if it's just to see if this is some recognised thing that can happen despite getting to 100%.
Can we assume the phone is completely dead? ie NO LEDs lit at all even when on charger?
Mike

reply for hermes (mikechannon)
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it

shelay said:
yes it is totally dead. the LED only comes on RED when i take out the battery and stick in the charger.its not responding to anything. i have tried a HARD reset, no luck even a Soft reset too. i am now trying to use microsoft window CE 5 builder software, but i honestly dont think it will work. i really have to fix this phone. it a brand new phone.i tried ringing HTC europe but they are closed today. how can i check if its still under warranty. also, i bought it off some guy on ebay and just had it delivered this morning and now i have managed to brick it
Click to expand...
Click to collapse
Well I think you need to get a reply here or speak to one of the ROM gurus to see if this is a kniwn result of a faulty flash (seems odd to be but I'm no expert)
The phone is not completely dead if the RED led lights when the battey is out. It is meant to do this. Normally if the battey is faulty the LED will also go red when the battery is inserted.
Are you saying that when you put the battery in the Red LED goes out and no LEDs then show?
Mike

I had the same problem as well.
Red LED w/o battery, and NOTHING else.
Battery IN + charger : no LED
Anything else : no LED
Phone wouldnt boot
So I bought from eBay a broken 8525 that was reported to power up, but the screen was broken and some buttons were malfunctioning before the screen broke.
Swapped the motherboards and now I got a functional 8525.

dead hermes
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens

shelay said:
yes, mikechannon, thats excatly what i am saying. when the battery is out and the charger is in, the RED LED comes on. but when the battery and the charger is in, nothing happens
Click to expand...
Click to collapse
I would have been tempted to say to check with another battery in case it was therefore a battery fault. BUT given what alkizmo says above it suggests the issue is as likely to be a blown component on the m/board. The Service Manual Hermes or Wizard ( I forget which) refers to a fuse. However nobody so far has identified a fuse as such. It may be another component (resistor perhaps) that is used to blow if current is exceeded. At present though we do not have sufficient info to either identify this component or bypass it.
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike

Hermes Dead Battery ??
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work

mikechannon said:
Still think it's worth a casual inquiry to the ROM gurus to hear their view on whether this is hard or software related.
Mike
Click to expand...
Click to collapse
Having experienced blown motherboards on a laptop, a desktop and now a cellphone, I can attest to this : If NOTHING powers on at ALL, it is a hardware fault. Before you speak out for laptop/deskop, don't forget about the BIOS, if the BIOS is fried, the motherboard will still power up (fans spinning, lights turning on).
However, maybe that something in the software CAUSED the hardware issue. However, once the damage is done, no changes to the software (even if you could change the software without turning on the phone) would make a difference.
SETOUF said:
The Red Light Will Not Work If The Charge Is More Than 50 Per Cent
So Try To Shutdown Your Hermes And Put The Usb Charger Then Reboot Your Hermes
May Be It Will Work
Click to expand...
Click to collapse
The red light shows when there is no battery as well and the charger is plugged, if there is no battery and the red light doesnt show, you got a problem.
And, shutting down/rebooting is not an option here. The guy's phone won't even light up. It's fried.
Last suggestion of hope : remove the battery and leave the phone unplugged for a whole day. Then put back the battery and do a hard reset attempt.
If this doesnt work, then I got nothing else, as I said, I resulted in replacing the motherboard.

if you cant get it working i will buy the back speaker off you

ok, i am an optimistic person so i will surely try your approach. one question though, as the phone is brand new, do you reckon if i send it back to HTC europe, can they fix it as it is still under warranty?

thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers

Authorized Dealer?
shelay said:
thanks a lot for your reply. i am an Optimist so i will surely give your method a try. one question though: do you reckon if i send it back to HTC europe, will they fix it as the phone is brand new and still under warranty.although, i bought the phone on ebay brand new from a seller for my mate.its a vodafone branded HTC. cheers
Click to expand...
Click to collapse
Usually, most companies only warranty items from authorized dealers. If the seller was an authorized dealer you are ok. If not, they "might" fix it. Call to make sure before sending it in.

Dead Hermes
My VPA Compact III v1605 seems to have the same type of problem - it only shows red lite when it is plugged in and battery is off, but... but I can also (hardly) recognise 4-colour bootloader-type screen, which blinks once and reappears every time I reset the device.
It doesn't communicate with computer, MTTY says "USB port can not open"...
The difference between usual bootloader screen and this one is that I can't recognise any characters (like IPL/SPL), or maybe because it's hardly seen, I can not see characters?..
Is there any chance to have this device repaired?

Ok, not sure I can help here, but first can we clarify something -
You say the red LED shows with the batter "off". Do you mean with the battery out of the phone?
Mike

Some suggestions...
Hi there,
i messed around a lot with the hermes hardware the last few weeks.
There's a lot of stuff in those mobile that could go wrong
@shane11r
I have taken it apart and checked all cables to no avail. pluggin in usb or charger have no affect. no lights no responce of anysort.
Any suggestions would be a great help
Click to expand...
Click to collapse
Seems like there's some part messed up in hardware.
If you dropped it some times, maybe some component got damaged.
Please check the voltages on board firmly after pressing the power on button with battery inserted. Just like mikeshannon suggested
There have to 3.15V, 1.8v, and ~1.2V around the board.
I will take a picture from the mainboard with testpoints if you like.
Anyway you need some electric skills
Otherwise give to a service center or buy a new mainboard.
@shelay
hi, this is to anyone who can help mainly prof and mikechannon. basically, i was trying to use my mates BRAND NEW hermes to repair my WLAN (Tmobile Hermes). it was working perfectly well until ran the RUU programme. i selected the 1.04SPL so that i could flash the hermes with the new NBH file i created. it flashed a 100% and it turned off and now its not coming back on. i plugged it into the charger, but no luck.
Click to expand...
Click to collapse
This is very similar to what happened to my device. After downgrading from olipro's hard-spl something went wrong. After flashing succeeded with 100% the device got restarted and there it was... nothing!!
What i found out in the meantime is that the IPL was not flashed correctly.
While trying to reflash the device with JTAG debugger, i examined that the NAND write protect signal sticks to GND right after reset.
Maybe this also a hardware issue. I'll find out soon
The bricked IPL-bootloader could also be the cause.
At least if the red light turns on, the DC-DC converter on the hermes is doing well. This means the unit is partially working but not booting.
....nearly forgot to say, that there is also a fuse on the hermes mainboard.
should do some pix
Cheers,
scholbert

Help Please Hermes won't turn on.

ok so what happened was is that i dropped my phone although when i looked at it it seemed fine, not even a scratch, calling worked...but a couple of hours later i got no signal in this place although my dad had signal and we're on the same network and we have the same phone too. I received signal as soon as I left the place.
And here is where my problem comes, everything was working fine and i had my phone in my pocket for the whole day cause i was at school and after school i decided to take a look at the time, but my phone was off and wouldn't turn on, but i expected that it ran out of battery.
I got home and tried charging it, but nothing happened, so i decided to use my dad's battery (fully charged) it still wouldn't turn on, i've tried soft/hard resets still nothing.
can it be the hardware? what is broken? it won't turn on/won't charge/no led lights/no red led when charging without battery/ nothing so what is wrong please help.

Probably battery contacts... If you can see a crack, you might be able to resolder them and fix however the Hermes uses a multi layered board and if the break is there then you need a new mainboard, in a few words, your Hermes is toast....

is there any possible fix? if the board is broken, where can i get a replacement and instruction on how to fix? thanks :]

Find an old Hermes on ebay. If the screen doesn't work or something, DON'T get one with "No GSM", then you should be able to replace the Mainboard.
Find the HTC Service Manual here - http://michael-channon.spaces.live.com/PersonalSpace.aspx?_c02_owner=1
You need a size 6 torque key and a small flatbladed screwdriver to get the Mainboard. Pretty easy, I've taken my Hermes apart more times than I can count.
Cheers...

thanks for the help so far :]
but is there a site that just sells the part? cause i really don't want to end up buying a mainboard on ebay that ends up not working too.

Possibly trashed my G1

Hey.
I'm wondering if someone can lend me a hand here. I was rock climbing last weekend, left my phone in my jacket pocket, and I suspect someone may have stepped on / thrown my jacket.
In any case... it's not working right now. It doesn't start up, and there's no light when I plug it into the USB/wall chargers. Any hints on whether this thing is totally trashed? The phone was in its case the whole time, and its exterior looks completely undamaged as far as I can tell, with no scratches, etc. Another possibility is that it got rained on, but I highly doubt that the water penetrated the outside of the phone (especially given that it was in the case the whole time).
If anyone can help me getting my phone working again I would be eternally grateful.

you're kidding me,right? your phone doesn't start,no led comes on when you plug it in,and you want someone to tell you if it's trashed? did you check that the battery is properly seated?

hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.

>did you check that the battery is properly seated?
Yes. I also wiped the contacts on the battery and the device.

mikesx4911 said:
hey whats going on? Heres what I suggest, take it to the tmobile store and tell them that the phone was charging and it started acting funky so you turned it off, and than it never came back on. From there they will switch out your battery, than if that dosent work they will just give you a new phone right there in the store. Long as no water damage which i dought it does. Just do that and you will be ok, I have done that many of times lol.
Click to expand...
Click to collapse
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?

sorrofix said:
Unfortunately it isn't quite that simple for me. I live in Canada; I purchased this phone several months ago basically new off eBay (it was used for a couple of weeks). Funnily enough, my iPod which was "naked" in the same pocket as my phone is also undamaged and continues to function normally. Are there any tests I can do to better determine the location of the problem?
Click to expand...
Click to collapse
You're gonna need some technical know how. Open the phone and check the mobo for any disconnected cable and/or water damage. There is really nothing you can do that you haven't already done from the outside of the phone. If possible, find a local repair shop and have them take a look at it.

Update: so basically I took out the battery, waited a day or so, put it back in, and all the buttons lit up on the phone (but the LCD remained blank and so did the charging light).
Took the battery back out, waited another day, put it back in, and the phone suddenly turned on and has been working fine since. Anyway, thank you everyone for your help.

[Q] Mytouch 4g wifi not functional after LCD replacement

I just recently replaced a malfunctioning LCD and shattered digitizer for my Glacier. Before I did that, the WIFI worked just fine. No problems at all. But now, the WIFI will turn on, but won't pick up any networks at all. All my other phones pick it up just fine, as well as my laptop. I've tried three different ROMs and I have the same issue with all of them. As far as I know, there weren't any cables that connected the WIFI module to the motherboard or anything else when I took it apart and put it back together. It's just a little piece that snaps into place, right? I'm not sure what's going on with this...

Seriously? Nothing? Every time I post on here, I get ZERO response... What gives? I see everyone else's problems being solved but not mine...

Sorry, there's no help to give. Don't act like you're entitled to something. I hate people like that. If you didn't touch the WiFi module through the screen and tried different roms then it went bonkers and its toast. TF are we supposed to do about that
Sent from my HTC Glacier using xda app-developers app

If you're gonna post on here just to be a douche, you might as well not post at all. It's doing nobody any good.

All drama aside, he is right nothing to be done really. I guess you could open it back up again and risk breaking something more important than the wifi. Something may be put back in wrong or may have got ESD damange. Truth is unless you're just using this phone as a toy/dev/learning device and don't care if it breaks it is not worth the risk to open it back up.

Trying to fix my external speaker - I mess up working wi-fi. In addition, the case crack and camera button is not working. Should take it to repair shop. Too late now. It would be too expensive to fix it. You my still be lucky and shop will fix for few bucks. Lesson learn - do not mess with something that you do not understand( for me).

coax cable issue
there's 3 little coax cables - I've been told the white coax is the wifi but the black one fixed it so maybe they are all involved. In the process of getting to the LCD you went through these 3 cables. In most cases you wouldn't have disconnected them but certainly by accident it will happen. I put mine on 3 times before they stayed. There's quite positive click when connected but even then it may come loose while assembling the rest of the phone. I just finished swapping out my mother board and as perfectly as I could reassemble the phone I apparently lost one of the coax connections = no wifi. Went back in and this time the black cable somehow got caught under the camera board instead of on top and connected. Easy to see why this was missed because it looked connected.. well looked like it belonged where it was (wrong)
Anyway that's my wifi fix story - hope it helps someone

Galaxy s4 almost bricked

Hello. I want to start off and say that even tho i used a lot of phones Samsung fits me bets. With that in mind i want to tell the story of my broken s4 i9505. I bought it new and used it about 2 years until i got and iphone 5s. The phone remaind in a drawer with the intention of selling some time but forgot about it, then i used the phone once a week or so paired with moto 360 because iphone could not connect and used the watch only for time .(bluetooth worked fine remember this). Anyway i decided to sell it and i had all my apps and accounts in there so i thought the fastest way was to factory reset it and make it fresh so i can sell it (rom was not stock at the moment, i have no ideea what rom it was). I sold it to a friend that told me he wanted to pair something with it thru bluetooth and bluetooth didnt work...i sayd that it wasnt possible because all i did was a factory reset and that couldn't damage anything. Things got worse as the phone was charging very very slow and if it got over 90% baterry would not respond to anything (red led at 90% and got to green when full but still no response from phone) and the only thing to do is to remove battery. Then i took the phone back, got it a new battery but that didn't changed anything, took it to some repairs shops that didn't ever hear about this problem, i had it chance the software but that didn't do anything. The problem i suspect it is and i saw a few other posts online was the bluetooth module would stop working for some reason and do this to the phone. Currently i don't know what to do with it and i don't want to sell it just for part for 50 euros or so. Also i read that the bluetooth module can't really be changed as a spare part because it's part of the motherboard and that means almost all the phone. Phone is in mint condition, i didn't damage it before the sell , the buyer didn't damage it or messed with the rom...Another thing i noticed is that in settings under bluetooth address says unavailable. Can someone please help me ? I can provide more information about serials and stuff if needed. Also wi-fi doesn't work now.

Mine also show unavailable under Bluetooth address, but it works.
Are you currently on the stock rom?

Yes is stock. Android version 5.0.1 I9505XXUHOJ2. If i toggle bluetooth on says starting bluetooth then after 5 seconds it disables. I guess the problem is from hardware not software. So fast battery drain is not normal something is using a lot of energy.

As far as I know, the Wi-Fi and Bluetooth modules are in the same physical chip, therefore something might be physically broken. Here's a clip I came across while trying to fix my phone's Wi-Fi and I think it's exactly what might fix yours. (Should be very cheap to do too.) I think basically what he's doing is putting some flux on the board then reflowing it with the hot air gun.
Before taking that step, be sure to exhaust the possible software fixes. I'm not sure, but updating the bootloader and modem MIGHT fix it.

My wi-fi started working again it just took a while but the bluetooth does exactly the same as in the clip so maybe that's the problem. I don't understand why does so glue over it make it work...also for me it's hard to turn the phone off because the screen goes black but the blue led still stays on and the only way to turn it off completly is to take out battery. Maybe this will solve the battery problem aswell ?