Can not change my fingerprint anymore - Samsung Galaxy S7 Edge Questions and Answers

Hi,
I'm locked out of my fingerprint settings. Actually out of whole the lockscreen. It says my fingerprint is not verified and I should try again in 5 minutes.... But it keeps saying that.... I don't wanna factory reset.... or will this be the only option?
Thanks

Why don't you enter pin or pattern or any backup method you have, instead of using your fingerprint?
Sent from my SM-G935F using Tapatalk

liobeir said:
Hi,
I'm locked out of my fingerprint settings. Actually out of whole the lockscreen. It says my fingerprint is not verified and I should try again in 5 minutes.... But it keeps saying that.... I don't wanna factory reset.... or will this be the only option?
Thanks
Click to expand...
Click to collapse
Strange; if fingerprint is not working, you should be able to enter a password (that was mandatory when creating your fingerprints)

henklbr said:
Strange; if fingerprint is not working, you should be able to enter a password (that was mandatory when creating your fingerprints)
Click to expand...
Click to collapse
I know.... But my phone just says finger not verified try again in 5 minutes.... I've waited much longer than that. I cannot change my lockscreen at al because it directly gives that notification. Really weird. I remember when this happened... My phone didn't recognize my finger a couple of times. At first I had to wait for 25 seconds or something.... Then one minute... Then five and yeah.... It still says 5 Pfffffffffffffffff I really don't want to factory reset. Can I backup my phone and factory reset and put everything back? Not only the apps but the app data also?

NonXtreme said:
Why don't you enter pin or pattern or any backup method you have, instead of using your fingerprint?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Because I couldn't open my lockscreen settings. But for some magical reason it is solved. It asked my fingerprint again and got in! Thanks for taking the time to read my problem

henklbr said:
Strange; if fingerprint is not working, you should be able to enter a password (that was mandatory when creating your fingerprints)
Click to expand...
Click to collapse
OMG! I got in! Thanks for the replies!

Related

How to change the time on when you need to fingerprint unlock.

Not making sense my title. My friend just bought a GS5 for AT&T.. I have mine for T-mobile. He swiped his fingerprint to unlock his phone, then like 5 minutes later I picked it up to play with it, turned it on thinking I would need his finger print, but i didn't.. Just swiped to unlock.
He said he forgot where the setting is, but he doesn't have to swipe his finger every time the screen is off.. I do. and its kind of annoying.
Where is this setting pleasee???
I would imagine that he doesn't have the setting to lock automatically when he hits the power button selected.
Sent from my SM-G900V using xda app-developers app
ok here is the deal. I was able to find where I can have my phone lock with the finger printer after xx amount of time ( I set mine for 30 minutes ) but!!!!! What he has.. When he turns his display off and back on, he has to swipe to open it. Like a typical unlock, after 30 minutes though, his will require a finger print.
now with mine, after I finger print it, I turn the display back on and its just ON. I don't like that because of butt dialing or any other issues. I want to be able to swipe to open, after 30 minutes finger print.
We played with his today trying to find where he made those settings and he can't find it now.
ARGGG!! this is so annoying, lol
COME ON!!! Is everyone confused as well?? Are we all in the twilightzone?
lol ttt
really? no one knows the answer to this?
setting, sound / display , lockscreen
thehaux1 said:
setting, sound / display , lockscreen
Click to expand...
Click to collapse
WRONG!
Anyone else?
look.. It's this easy.
On his GS5. when he powers off his screen with the sleep button, and turns it right back on, he has to swipe to unlock. But every 30 minutes, he has to use his finger print.
Get it?? so if I'm driving home from work and unlock my phone 3-7 times, I don't want to have to use a finger print to do it, but I do want to swipe to unlock.
but every 30 minutes of inactive use, it will automatically lock to a finger print.
His is set this way, how is this done!
fastfed said:
WRONG!
Anyone else?
Click to expand...
Click to collapse
I realize this is annoying to you but your response to someone trying to help you was rude.
I also don't see anywhere other than the lock screen settings to manage your security settings. Mine also works like your friends, seemingly by default. The only thing I can suggest is to change the security to swipe and then back to fingerprint. Maybe it's some kind of glitch you found.
Sent from my AT&T GS5
accrews2001 said:
I realize this is annoying to you but your response to someone trying to help you was rude.
I also don't see anywhere other than the lock screen settings to manage your security settings. Mine also works like your friends, seemingly by default. The only thing I can suggest is to change the security to swipe and then back to fingerprint. Maybe it's some kind of glitch you found.
Sent from my AT&T GS5
Click to expand...
Click to collapse
It's a forum, it's read differently to some people, it wasn't meant as rude. Although the reply was extremely basic, I know how to get into my security settings.
What I'm asking seems harder to find then a noob trying to root his phone. It is frustrating. It's a basic feature and I'd love to have it
Hello,
Go to lockscreen setting and set the lock automatically time to 30 mins. Also you will find an iption below stating lock instantly with power button, disable that option and you are done. Your phone will lock to fingerprint oly after 30 minutes of inactivity
Sent from my SM-G900H using XDA Premium 4 mobile app
[quote name="accrews2001" post=52119940]I realize this is annoying to you but your response to someone trying to help you was rude.
I also don't see anywhere other than the lock screen settings to manage your security settings. Mine also works like your friends, seemingly by default. The only thing I can suggest is to change the security to swipe and then back to fingerprint. Maybe it's some kind of glitch you found.
Sent from my AT&T GS5
Click to expand...
Click to collapse
It's a forum, it's read differently to some people, it wasn't meant as rude. Although the reply was extremely basic, I know how to get into my security settings.
What I'm asking seems harder to find then a noob trying to root his phone. It is frustrating. It's a basic feature and I'd love to have it [/QUOTE]
Still not helping.. Again...
When I shut my screen off with the power button and turn it back on, it just turns on without any swiping needed. After 30 minutes finger print is needed.. But I want to have to swipe to unlock my phone, finger print within 30 minutes!!
Sent from my SM-G900T using xda app-developers app
Maybe he has an app that does it?
WePlay said:
Maybe he has an app that does it?
Click to expand...
Click to collapse
This is how I feel right now
I'm on XDA forums, not some kiddy site and we can't figure this out.
someone mentioned it was a bug, maybe that is true? But I would love to see if someone can confirm this. Is it a bug. Is it simply NOT possible?
Do people understand what I'm saying?
It's not an app. He literally just bought the phone that day! He still talks about it with me all the time. I laugh at how the genius's here can't figure this thing out.
I mean.. Maybe I start a thread, "What do you use to unlock your phone"
I can't see people using fingerprint EVERYTIME to just open the phone for a second. It takes too long.
I think most people just don't even use the fingerprint option and thats why this thread is lacking any replies.
I use fingeprint all the time. I have looked at all my settings and cant find any options to set swipe as temporary lock screen.
I wish I could as I would like that option too. However I dont think that fingerprint takes too long. I just swipe my thomb and the phone opens.
Your problem sounds like something is preventing the phone from even locking. I had a similar issue on my Galaxy S4. There's an app called Swann View Plus that I would use for viewing our cameras at work. For some reason, whenever I opened it, clicked back to home, and then locked the screen, when I woke up the phone I would not have to swipe to unlock, it would just be there at the home screen.
Now I have the same app on my Galaxy S5 and it doesn't do that, however I would look towards some kind of app causing this issue. Wipe your device to factory and check to see if it is still doing the same thing as it is now, or if it does as your friend's does which is also what mine does.
WePlay said:
I use fingeprint all the time. I have looked at all my settings and cant find any options to set swipe as temporary lock screen.
I wish I could as I would like that option too. However I dont think that fingerprint takes too long. I just swipe my thomb and the phone opens.
Click to expand...
Click to collapse
He he he say what?? An app is causing what issue?? Finding where the setting is?
Sent from my SM-G900T using xda app-developers app
fastfed said:
He he he say what?? An app is causing what issue?? Finding where the setting is?
Click to expand...
Click to collapse
No. I doesnt mention any app.
My phone does the same as yours. But I would like the same setting as your friend. I just say I have looked at all my settings in the phone and cant find any setting to set it like your friend.
fastfed said:
He he he say what?? An app is causing what issue?? Finding where the setting is?
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
Loll OK.. Thanks, felt like I was losing my mind.. Really frustrating :banghead:
Sent from my SM-G900T using xda app-developers app

Weird finger print security

whenever i want to unlock my phone with my fingerprint, i HAVE to enter my pattern. Is this normal? can i make it so i can fully unlock my phone just using my fingerprint?
nope.. not normal. You should be able to awaken the phone screen and unlock it all with just your fingerprint.
This the opposite of normal........
FLUFFYMANGOES said:
whenever i want to unlock my phone with my fingerprint, i HAVE to enter my pattern. Is this normal? can i make it so i can fully unlock my phone just using my fingerprint?
Click to expand...
Click to collapse
Do you have a work Exchange policy setup on your phone?
If you are waking phone fingerprint should work. If phone was off then yoi will need Pin plus fingerprint.
Born<ICs said:
If you are waking phone fingerprint should work. If phone was off then yoi will need Pin plus fingerprint.
Click to expand...
Click to collapse
Yes, the first time after a reboot if you use fingerprint to unlock it will still say "PIN required after reboot" or something to that effect. Otherwise it should wake and go right to your home screen every time.
Found the problem. Nova launcher. The launcher worked great with my s6 but not with my 6p. Ive noticed a lot of bugs like the notification shade scrolling down really slowly and this problem where it asks for a passcode /pin/pattern after unlocking with a fingerprint. See how it shows the lock icon instead of the fingerprint icon
oh well. i guess nova isnt too compatible with marshmallow. thanks for your help guys
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
-Edit, tried using google launcher for awhile, fingerprint works all the time now. That means that its a problem with Nova Launcher for now.
longjohnsteve said:
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
Click to expand...
Click to collapse
I'm using Themer and it works great!
longjohnsteve said:
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
Click to expand...
Click to collapse
Ive been using nova prime without this issue you guys are talking about?
Are you using double tap to lock the phone?
Crosserson said:
Ive been using nova prime without this issue you guys are talking about?
Are you using double tap to lock the phone?
Click to expand...
Click to collapse
just tried it out and it is the double tap to lock phone that forces the password. i had it on. going back to nova
FLUFFYMANGOES said:
just tried it out and it is the double tap to lock phone that forces the password. i had it on. going back to nova
Click to expand...
Click to collapse
There are a few paid apps that will give you back the double tap to lock. I am using gravity screen...it fixes the double tap to close, although there is a 5 second delay before you can try your finger after you double tap..I will try to find the link, but there is a thread about this issue already.
edit, link
http://forum.xda-developers.com/nexus-6p/help/screen-off-lock-apps-break-nexus-imprint-t3236785
no its not the nova launcher. I got my 6p yesterday and I'm using google now launcher. every now and then it asks for pattern lock when I attempt to use the fingerprint scanner. don't what's wrong.

Help, my ZE520KL fingerprint not working

So i just bought this phone, on the first the fingerprint works just fine, after i restart the phone i notice my phone cant be unlocked by fingerprint, it even only written "slide to unlock" before it was "slide or tap fingerprint to unlock" , then i check the setting menu, the fingerprint menu is gone, i have factory reset and hard reset the phone and its not helping at all, it seems like the fingerprint scanner is not detected or something, please anybody got idea?
screenshot
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081240.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081246.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081251.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081308.jpg
just change the (*) to (.), sorry for that, its because xda wont let me post external link
erwinchuy01 said:
So i just bought this phone, on the first the fingerprint works just fine, after i restart the phone i notice my phone cant be unlocked by fingerprint, it even only written "slide to unlock" before it was "slide or tap fingerprint to unlock" , then i check the setting menu, the fingerprint menu is gone, i have factory reset and hard reset the phone and its not helping at all, it seems like the fingerprint scanner is not detected or something, please anybody got idea?
screenshot
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081240.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081246.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081251.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081308.jpg
just change the (*) to (.), sorry for that, its because xda wont let me post external link
Click to expand...
Click to collapse
You can remote unlock the phone via android manager online, this is a great way to access and unlock a device when you either have an issue like this or forget your password/ pin
celoxocis said:
You can remote unlock the phone via android manager online, this is a great way to access and unlock a device when you either have an issue like this or forget your password/ pin
Click to expand...
Click to collapse
Thanks for the reply, but actually the problem is not unlocking the phone, because i remember the pin, the main problem is why my Zenfone 3 seems like not detect my fingerprint scanner, you can see the screenshot, there should be a fingerprint menu, but now its gone. how is that possible and how do i fix it? its so annoying because fingerprint is the major feature which makes it a bit expensive.
erwinchuy01 said:
Thanks for the reply, but actually the problem is not unlocking the phone, because i remember the pin, the main problem is why my Zenfone 3 seems like not detect my fingerprint scanner, you can see the screenshot, there should be a fingerprint menu, but now its gone. how is that possible and how do i fix it? its so annoying because fingerprint is the major feature which makes it a bit expensive.
Click to expand...
Click to collapse
I seriously don't know. If i were in that situation. I would backup all my data first. Then reset the phone to factory state. If it happens again. I would contact Asus. Or check their forums for a solution.
celoxocis said:
I seriously don't know. If i were in that situation. I would backup all my data first. Then reset the phone to factory state. If it happens again. I would contact Asus. Or check their forums for a solution.
Click to expand...
Click to collapse
okay, maybe contact asus is the best solution, because i did factory reset and even hard reset but nothing works. Thanks for trying to help by the way
u can download rom and flash it.
link : http://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/
1 download rom
2 copy rom.zip to internal store
3 yr phone will notice have a update , press install
(battery > 50%, data ,app anything will lost)
good lucky
superuser.pm said:
u can download rom and flash it.
link : http://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/
1 download rom
2 copy rom.zip to internal store
3 yr phone will notice have a update , press install
(battery > 50%, data ,app anything will lost)
good lucky
Click to expand...
Click to collapse
if i try it and it wont work, will it void my waranty ?
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Im having the same problem. Did you get it fixed already?
bebsyjco said:
Im having the same problem. Did you get it fixed already?
Click to expand...
Click to collapse
Not yet
I'm having the same problem. Hope someone can fix it. It's the feature I loved most in this device
nta139 said:
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Click to expand...
Click to collapse
For some reason i can use nova launcher prime and still able to use the fingerprint scanner. I even went as far as unintalled the Zen UI launcher.
scuderialoki said:
For some reason i can use nova launcher prime and still able to use the fingerprint scanner. I even went as far as unintalled the Zen UI launcher.
Click to expand...
Click to collapse
Probably due to root access, mine is unrooted so fingerprint won't work with Nova. Installing dan configuring Screen Lock Pro will fix this, but have to wait 10 seconds after screen off to allow fingerprint unlock. Not so convinient.
sanctitude888 said:
Probably due to root access, mine is unrooted so fingerprint won't work with Nova. Installing dan configuring Screen Lock Pro will fix this, but have to wait 10 seconds after screen off to allow fingerprint unlock. Not so convinient.
Click to expand...
Click to collapse
Exactly, the convenience it brings is really great. Especially if you have a 25 character password lol. My password's too long for me to enter it all the time. And yes, maybe because of root access i'm able to do that
nta139 said:
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Click to expand...
Click to collapse
It is how Android 6 behaves when a third party app locks screen.
erwinchuy01 said:
Not yet
Click to expand...
Click to collapse
Have you ran Asus hardware test?
If not - have a try:
- open phone calculator (stock Asus) and type .12345+=
Pls note - no zero before the dot
- in the pop-up app, select single test, then fingerprint test.
If the test result is ok, your issue is software only. In contrary, it's a hardware failure.
mttca said:
It is how Android 6 behaves when a third party app locks screen.
Have you ran Asus hardware test?
If not - have a try:
- open phone calculator (stock Asus) and type .12345+=
Pls note - no zero before the dot
- in the pop-up app, select single test, then fingerprint test.
If the test result is ok, your issue is software only. In contrary, it's a hardware failure.
Click to expand...
Click to collapse
Great tip.
I ran the test, fingerprint test went wrong.
So, in my case, it`s a hardware failure.
I have the same problem with ze522KL. Initially finger print worked for a few months. suddenly it stopped working. What. to do?
soulkamal said:
I have the same problem with ze522KL. Initially finger print worked for a few months. suddenly it stopped working. What. to do?
Click to expand...
Click to collapse
Just make sure it isn't hardware failure by running above mentioned hardware test. If the test suggests there is nothing wrong with hardware, then switch to swipe as unlock method first before setting up and returning to fingerprint unlock from scratch.
Mine is having problem like this.
Hardware test says it is working well but when I tried to register print no response at all.
Tried the pattern lock method as well but no luck.
Same case
It's happened to me also. I have done the test (.12345+= in calculator) and it said "something wrong with fingerprint test". For this case i'll contact Asus. It's really weird why so many people having same problem like this. Actually my device has been used for only no more than 3 months. I'm afraid there will be new other problem in the future.

Forget pin code but finger print is set

hi friends
I set fingerprint and set pin for that.
then i forgot my pin but fingerprint unlock the phone
I set gmail
so how can i change the pin with finger print??
AM24 said:
hi friends
I set fingerprint and set pin for that.
then i forgot my pin but fingerprint unlock the phone
I set gmail
so how can i change the pin with finger print??
Click to expand...
Click to collapse
Go to settings/advanced settings/backup & reset/reset all settings and hit reset all settings.
mArIuS% said:
Go to settings/advanced settings/backup & reset/reset all settings and hit reset all settings.
Click to expand...
Click to collapse
its the only way?
no way to reset pass without reset all?
AM24 said:
its the only way?
no way to reset pass without reset all?
Click to expand...
Click to collapse
Nope....but it will reset only passwords, fingerprints and network passwords
mArIuS% said:
Nope....but it will reset only passwords, fingerprints and network passwords
Click to expand...
Click to collapse
i try this but it want pin:crying:
AM24 said:
i try this but it want pin:crying:
Click to expand...
Click to collapse
Then factory reset, if you enter the wrong password 5 times you will have to wait 60 sec. to try again 3 times and if you're wrong again time to wait will be 10 minutes...what a pain in the ass, still how did you forgot the password? But you will be able to reset it only from recovery.
mArIuS% said:
Then factory reset, if you enter the wrong password 5 times you will have to wait 60 sec. to try again 3 times and if you're wrong again time to wait will be 10 minutes...what a pain in the ass, still how did you forgot the password? But you will be able to reset it only from recovery.
Click to expand...
Click to collapse
Finally i did the hardreset:crying:
Dear Team,
how to forgot or disable apps lock password and custom pin both time reset all settings but not resolve the issue can you share with me how to solve this issue am waiting used huewei Nova 3i
Nova 3e does not reset lock screen password even after hard reset.. any solutions??

Any way to keep fingerprints without Lockscreen?

I'd like to keep fingerprints to use with App Lock and such but without using the lockscreen. Any way to keep them?
I also want this, so it works like a password for apps
but I don't like to unlock my phone at all, just swipe on the lockscreen
I searched a lot, found another thread someone wanted this too
but nobody understood him, they thought he wants only Fingerprint without pin?
but why is it not possible to use Fingerprint (and backup pin or password) ONLY for applock, and not on the lockscreen
234herobrine432 said:
I also want this, so it works like a password for apps
but I don't like to unlock my phone at all, just swipe on the lockscreen
I searched a lot, found another thread someone wanted this too
but nobody understood him, they thought he wants only Fingerprint without pin?
but why is it not possible to use Fingerprint (and backup pin or password) ONLY for applock, and not on the lockscreen
Click to expand...
Click to collapse
Especially when the Samsung phones can do this. :silly:
Skenderbeggar said:
Especially when the Samsung phones can do this. :silly:
Click to expand...
Click to collapse
In addition to the FP, use on body detection and face unlock.
That should reduce if not eliminate the need to unlock the phone manually.
tech_head said:
In addition to the FP, use on body detection and face unlock.
That should reduce if not eliminate the need to unlock the phone manually.
Click to expand...
Click to collapse
But then I can't swipe on the lockscreen, there's no lock at all, so if I was previously in whatsapp I would be instantly online, instead of just reading messages on the lockscreen
Skenderbeggar said:
I'd like to keep fingerprints to use with App Lock and such but without using the lockscreen. Any way to keep them?
Click to expand...
Click to collapse
Try using the app No Lock :
https://play.google.com/store/apps/details?id=org.jraf.android.nolock&hl=en_US
I don't use the FPR,or,any lockscreen for that matter,so,IDK if this will work.
I used it on other phones where you had to use at minimum a swipe to open & it bypassed that requirement,perhaps it'll do the same in this situation.
234herobrine432 said:
But then I can't swipe on the lockscreen, there's no lock at all, so if I was previously in whatsapp I would be instantly online, instead of just reading messages on the lockscreen
Click to expand...
Click to collapse
It was only a suggestion.
I don't mind a lock screen on my phone.
I want my phone to lock.
KOLIOSIS said:
Try using the app No Lock :
https://play.google.com/store/apps/details?id=org.jraf.android.nolock&hl=en_US
I don't use the FPR,or,any lockscreen for that matter,so,IDK if this will work.
I used it on other phones where you had to use at minimum a swipe to open & it bypassed that requirement,perhaps it'll do the same in this situation.
Click to expand...
Click to collapse
Thanks for the suggestion. Tried it, but still have to swipe to get in. I'm not sure of other OS' but TouchWiz allowed for it. I'll write OnePlus Dev's to hopefully include it on an update. Also, native rear flash notification since we don't have a led for it.

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