So i just bought this phone, on the first the fingerprint works just fine, after i restart the phone i notice my phone cant be unlocked by fingerprint, it even only written "slide to unlock" before it was "slide or tap fingerprint to unlock" , then i check the setting menu, the fingerprint menu is gone, i have factory reset and hard reset the phone and its not helping at all, it seems like the fingerprint scanner is not detected or something, please anybody got idea?
screenshot
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just change the (*) to (.), sorry for that, its because xda wont let me post external link
erwinchuy01 said:
So i just bought this phone, on the first the fingerprint works just fine, after i restart the phone i notice my phone cant be unlocked by fingerprint, it even only written "slide to unlock" before it was "slide or tap fingerprint to unlock" , then i check the setting menu, the fingerprint menu is gone, i have factory reset and hard reset the phone and its not helping at all, it seems like the fingerprint scanner is not detected or something, please anybody got idea?
screenshot
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081240.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081246.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081251.jpg
estechmedia*com/wp-content/uploads/2016/09/Screenshot_20160912-081308.jpg
just change the (*) to (.), sorry for that, its because xda wont let me post external link
Click to expand...
Click to collapse
You can remote unlock the phone via android manager online, this is a great way to access and unlock a device when you either have an issue like this or forget your password/ pin
celoxocis said:
You can remote unlock the phone via android manager online, this is a great way to access and unlock a device when you either have an issue like this or forget your password/ pin
Click to expand...
Click to collapse
Thanks for the reply, but actually the problem is not unlocking the phone, because i remember the pin, the main problem is why my Zenfone 3 seems like not detect my fingerprint scanner, you can see the screenshot, there should be a fingerprint menu, but now its gone. how is that possible and how do i fix it? its so annoying because fingerprint is the major feature which makes it a bit expensive.
erwinchuy01 said:
Thanks for the reply, but actually the problem is not unlocking the phone, because i remember the pin, the main problem is why my Zenfone 3 seems like not detect my fingerprint scanner, you can see the screenshot, there should be a fingerprint menu, but now its gone. how is that possible and how do i fix it? its so annoying because fingerprint is the major feature which makes it a bit expensive.
Click to expand...
Click to collapse
I seriously don't know. If i were in that situation. I would backup all my data first. Then reset the phone to factory state. If it happens again. I would contact Asus. Or check their forums for a solution.
celoxocis said:
I seriously don't know. If i were in that situation. I would backup all my data first. Then reset the phone to factory state. If it happens again. I would contact Asus. Or check their forums for a solution.
Click to expand...
Click to collapse
okay, maybe contact asus is the best solution, because i did factory reset and even hard reset but nothing works. Thanks for trying to help by the way
u can download rom and flash it.
link : http://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/
1 download rom
2 copy rom.zip to internal store
3 yr phone will notice have a update , press install
(battery > 50%, data ,app anything will lost)
good lucky
superuser.pm said:
u can download rom and flash it.
link : http://www.asus.com/Phone/ZenFone-3-ZE520KL/HelpDesk_Download/
1 download rom
2 copy rom.zip to internal store
3 yr phone will notice have a update , press install
(battery > 50%, data ,app anything will lost)
good lucky
Click to expand...
Click to collapse
if i try it and it wont work, will it void my waranty ?
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Im having the same problem. Did you get it fixed already?
bebsyjco said:
Im having the same problem. Did you get it fixed already?
Click to expand...
Click to collapse
Not yet
I'm having the same problem. Hope someone can fix it. It's the feature I loved most in this device
nta139 said:
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Click to expand...
Click to collapse
For some reason i can use nova launcher prime and still able to use the fingerprint scanner. I even went as far as unintalled the Zen UI launcher.
scuderialoki said:
For some reason i can use nova launcher prime and still able to use the fingerprint scanner. I even went as far as unintalled the Zen UI launcher.
Click to expand...
Click to collapse
Probably due to root access, mine is unrooted so fingerprint won't work with Nova. Installing dan configuring Screen Lock Pro will fix this, but have to wait 10 seconds after screen off to allow fingerprint unlock. Not so convinient.
sanctitude888 said:
Probably due to root access, mine is unrooted so fingerprint won't work with Nova. Installing dan configuring Screen Lock Pro will fix this, but have to wait 10 seconds after screen off to allow fingerprint unlock. Not so convinient.
Click to expand...
Click to collapse
Exactly, the convenience it brings is really great. Especially if you have a 25 character password lol. My password's too long for me to enter it all the time. And yes, maybe because of root access i'm able to do that
nta139 said:
You use ZenUI Launcher ?
My Phone locked with ZenUI launcher (double-tap on screen) => can unlock with fingerprint.
When I use Nova Launcher => Lock phone (by double-tap on screen) => can not unlock with fingerprint!
Click to expand...
Click to collapse
It is how Android 6 behaves when a third party app locks screen.
erwinchuy01 said:
Not yet
Click to expand...
Click to collapse
Have you ran Asus hardware test?
If not - have a try:
- open phone calculator (stock Asus) and type .12345+=
Pls note - no zero before the dot
- in the pop-up app, select single test, then fingerprint test.
If the test result is ok, your issue is software only. In contrary, it's a hardware failure.
mttca said:
It is how Android 6 behaves when a third party app locks screen.
Have you ran Asus hardware test?
If not - have a try:
- open phone calculator (stock Asus) and type .12345+=
Pls note - no zero before the dot
- in the pop-up app, select single test, then fingerprint test.
If the test result is ok, your issue is software only. In contrary, it's a hardware failure.
Click to expand...
Click to collapse
Great tip.
I ran the test, fingerprint test went wrong.
So, in my case, it`s a hardware failure.
I have the same problem with ze522KL. Initially finger print worked for a few months. suddenly it stopped working. What. to do?
soulkamal said:
I have the same problem with ze522KL. Initially finger print worked for a few months. suddenly it stopped working. What. to do?
Click to expand...
Click to collapse
Just make sure it isn't hardware failure by running above mentioned hardware test. If the test suggests there is nothing wrong with hardware, then switch to swipe as unlock method first before setting up and returning to fingerprint unlock from scratch.
Mine is having problem like this.
Hardware test says it is working well but when I tried to register print no response at all.
Tried the pattern lock method as well but no luck.
Same case
It's happened to me also. I have done the test (.12345+= in calculator) and it said "something wrong with fingerprint test". For this case i'll contact Asus. It's really weird why so many people having same problem like this. Actually my device has been used for only no more than 3 months. I'm afraid there will be new other problem in the future.
Related
So after a bit of digging around and research, I managed to find and enable Smart Lock. For those of you who didn't know, it's hidden under Security > Trust Agents. After you've enabled, a new 'Smart Lock' menu appears at the bottom of the Security settings menu where you can manage your Smartlock features. Interestingly, it also features the new 'on-body detection'.
So I set it up about 3 days ago but it doesn't always work for me and I'm questioning if it works at all. My lock screen is set to re-enable after 10 minutes of inactivity so it may just be that I logged in during this time and thought that it may be working. I have 3 differen't ways of using smart lock, all of which are enabled: 1= Bluetooth devices including my Moto 360 which is always connected 2=Location, my home address and 3=On-body detection.
But yeah, as I say, it doesn't seem to be working as 90% of the time, I still have to enter my pin to access my phone. Anyone else tried this or willing to test it out? I'm running the first N910FXXU1BOC3 release from Netherlands/Samsung Experience stock.
bumpy - Anyone!?
Went out of the country and decided to try it out, was working great, but here and there I noticed that the phone gets unlocked in the pocket on second day of using this feature, my pictures and music folder has been deleted, I suspect that it happened accidentally in the pocket... Don't have any other explanation. I would avoid this feature while traveling or if you have to pull out phone quite often.
I'm also having the same issue, mine doesn't work when using Smart lock with my Moto 360, it keeps asking for my finger print to unlock...
I have used On-Body Detection and I can say that it worked great from my point of view. One thing to mention, i don't keep my phone in the pocket of my pants, always pocket of my jacket so did not have any issues with unlocking by itself and performing random operations.
But on BOC3 i did notice that the phone was constantly awake and one of the things i tried was disabling on-body detection i can see now that the wakelock issue was resolved and i'm getting a estimated 3 Days left on 80% battery. From my point of view this is more important that unlocking the phone easier
And regarding the trusted devices part and pairing with a smartwatch, i don't see the security benefit of that as the Bluetooth range is quite big. From a security point of view, trusted devices based on a Bluetooth link is not a good idea.
Its not working at all for me with 'Trusted Devices' - I use my Motorola 360 as a trusted device and it all confirms its set up. The only change it actually makes though is that when I wake up my phone, I have to swipe up to access my pin entry screen. Whereas if I disable smart lock, I get straight to the pin entry screen! This was a completely clean flash of BOC5 (Lux) all data, system, cache, etc was wiped and formatted before install through ODIN.
maverick1103 said:
I'm also having the same issue, mine doesn't work when using Smart lock with my Moto 360, it keeps asking for my finger print to unlock...
Click to expand...
Click to collapse
Iggy82 said:
Its not working at all for me with 'Trusted Devices' - I use my Motorola 360 as a trusted device and it all confirms its set up. The only change it actually makes though is that when I wake up my phone, I have to swipe up to access my pin entry screen. Whereas if I disable smart lock, I get straight to the pin entry screen! This was a completely clean flash of BOC5 (Lux) all data, system, cache, etc was wiped and formatted before install through ODIN.
Click to expand...
Click to collapse
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Smart Lock works awesome on my phone. I have my truck's bluetooth as a trusted device and I set up my home as a trusted location. Both work flawlessly but one thing I had to do was add an additional location for my home along with the preset "Home" location I had set up in Maps a long time ago. It wouldn't work until I manually added the 2nd home location.
It's a great feature.
iridaki said:
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Thanks!
It's just not intuitive. I didn't think to swipe outside the lock ring.
Is it possible ty by-pass unlock screen completely, when in "trusted zone"? Without root.
I'm currently using KNOX and have lockscreen disabled.
If I enable lockscreen (to check its features etc), to disable it again I would have to delete my KNOX container.
keekooceeaou said:
Thanks!
It's just not intuitive. I didn't think to swipe outside the lock ring.
Is it possible ty by-pass unlock screen completely, when in "trusted zone"? Without root.
I'm currently using KNOX and have lockscreen disabled.
If I enable lockscreen (to check its features etc), to disable it again I would have to delete my KNOX container.
Click to expand...
Click to collapse
I suppose it's a matter of personal preference, I like the idea of being able to quickly secure my screen without, for example, disconnecting my BT earphones. Plus, it's more difficult to aim for the little lock icon than to actually swipe in the middle of the screen.
I am not sure about your question as I don't use the KNOX container, sorry! It sounds though as a security measure that is not possible to bypass. But I could be wrong.
iridaki said:
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Thanks for sharing, I figured it out in the end and forgot to post back with the answer, I couldn't believe I didn't realise it straight away ?
maverick1103 said:
Thanks for sharing, I figured it out in the end and forgot to post back with the answer, I couldn't believe I didn't realise it straight away ?
Click to expand...
Click to collapse
Took me a few attempts too, can be confusing at first!
iridaki said:
Took me a few attempts too, can be confusing at first!
Click to expand...
Click to collapse
Still it's the one main feature I have been waiting for with lollipop which I'm glad I have now!
iridaki said:
Are you guys sure that you're using the feature correctly?
Swiping from the little lock icon on the bottom of the screen, brings back your specified secure lockscreen. It is a way to secure your phone again, even if a trusted device or other set conditions for Smart Lock are met.
Swiping from anywhere else on the screen should unlock the phone without any security checks.
Works 100% of the times for me.
Check out this video I made to explain it better:
Click to expand...
Click to collapse
Brilliant, it does work! It was purely me swiping up from the lock icon like you say! Doesn't seem very intuitive but I'm just glad it's working! I owe you a beer!
whenever i want to unlock my phone with my fingerprint, i HAVE to enter my pattern. Is this normal? can i make it so i can fully unlock my phone just using my fingerprint?
nope.. not normal. You should be able to awaken the phone screen and unlock it all with just your fingerprint.
This the opposite of normal........
FLUFFYMANGOES said:
whenever i want to unlock my phone with my fingerprint, i HAVE to enter my pattern. Is this normal? can i make it so i can fully unlock my phone just using my fingerprint?
Click to expand...
Click to collapse
Do you have a work Exchange policy setup on your phone?
If you are waking phone fingerprint should work. If phone was off then yoi will need Pin plus fingerprint.
Born<ICs said:
If you are waking phone fingerprint should work. If phone was off then yoi will need Pin plus fingerprint.
Click to expand...
Click to collapse
Yes, the first time after a reboot if you use fingerprint to unlock it will still say "PIN required after reboot" or something to that effect. Otherwise it should wake and go right to your home screen every time.
Found the problem. Nova launcher. The launcher worked great with my s6 but not with my 6p. Ive noticed a lot of bugs like the notification shade scrolling down really slowly and this problem where it asks for a passcode /pin/pattern after unlocking with a fingerprint. See how it shows the lock icon instead of the fingerprint icon
oh well. i guess nova isnt too compatible with marshmallow. thanks for your help guys
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
-Edit, tried using google launcher for awhile, fingerprint works all the time now. That means that its a problem with Nova Launcher for now.
longjohnsteve said:
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
Click to expand...
Click to collapse
I'm using Themer and it works great!
longjohnsteve said:
Ive been having this problem on my 6p as well. It just randomly asks for my pin instead of my fingerprint. Going to try using something other than nova launcher for a bit and see if that helps.
Click to expand...
Click to collapse
Ive been using nova prime without this issue you guys are talking about?
Are you using double tap to lock the phone?
Crosserson said:
Ive been using nova prime without this issue you guys are talking about?
Are you using double tap to lock the phone?
Click to expand...
Click to collapse
just tried it out and it is the double tap to lock phone that forces the password. i had it on. going back to nova
FLUFFYMANGOES said:
just tried it out and it is the double tap to lock phone that forces the password. i had it on. going back to nova
Click to expand...
Click to collapse
There are a few paid apps that will give you back the double tap to lock. I am using gravity screen...it fixes the double tap to close, although there is a 5 second delay before you can try your finger after you double tap..I will try to find the link, but there is a thread about this issue already.
edit, link
http://forum.xda-developers.com/nexus-6p/help/screen-off-lock-apps-break-nexus-imprint-t3236785
no its not the nova launcher. I got my 6p yesterday and I'm using google now launcher. every now and then it asks for pattern lock when I attempt to use the fingerprint scanner. don't what's wrong.
Before today's update, I was running Nova with double tap set to the app screen off and lock. This allowed me to double tap the home screen to shut the screen off and lock the phone (I prefer this to clicking the power button). After the update, I can still do this, but it will no longer work with fingerprint unlock. If I try unlocking the screen using fingerprint, it forces the pattern unlock. Does anyone know a way to fix this?
Thanks.
xemnas18 said:
Before today's update, I was running Nova with double tap set to the app screen off and lock. This allowed me to double tap the home screen to shut the screen off and lock the phone (I prefer this to clicking the power button). After the update, I can still do this, but it will no longer work with fingerprint unlock. If I try unlocking the screen using fingerprint, it forces the pattern unlock. Does anyone know a way to fix this?
Thanks.
Click to expand...
Click to collapse
It's a Marshmellow thing and was like that before the update (at least there were many reports of it, I don't use that feature of Nova).
Sent from my SM-G935V using Tapatalk
_Dennis_ said:
It's a Marantz thing and was like that before the update (at least there were many reports of it, I don't use that feature of Nova).
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
I'm not familiar with that, but it was definitely working for me before the update. It's not really a Nova feature; Nova just supplies the double tap gesture function which can be used for anything. I think it has something to do with lock screen security, but nothing I tried worked. Thanks anyways.
xemnas18 said:
I'm not familiar with that, but it was definitely working for me before the update. It's not really a Nova feature; Nova just supplies the double tap gesture function which can be used for anything. I think it has something to do with lock screen security, but nothing I tried worked. Thanks anyways.
Click to expand...
Click to collapse
It's a Marshmellow thing, not a Nova thing. It doesn't work on 6p, or 5x, or any other variant of the s7. Or with any other apps that lock the screen. Seems like it may have been a fluke if it worked on yours. It has to do with the apis for smart lock and Google's fingerprint api.
Sent from my SM-G935V using Tapatalk
xemnas18 said:
Before today's update, I was running Nova with double tap set to the app screen off and lock. This allowed me to double tap the home screen to shut the screen off and lock the phone (I prefer this to clicking the power button). After the update, I can still do this, but it will no longer work with fingerprint unlock. If I try unlocking the screen using fingerprint, it forces the pattern unlock. Does anyone know a way to fix this?
Thanks.
Click to expand...
Click to collapse
Same thing with me. The update messed mine up as well. I use this app now with Nova double tap and its working good. https://play.google.com/store/apps/details?id=com.iwashisoft.screenoff&hl=en
It doesn't lock the screen it just turns it off but it will lock when the setting you have it set for times out. I have mine at 30 seconds.
bjtcars said:
Same thing with me. The update messed mine up as well. I use this app now with Nova double tap and its working good. https://play.google.com/store/apps/details?id=com.iwashisoft.screenoff&hl=en
It doesn't lock the screen it just turns it off but it will lock when the setting you have it set for times out. I have mine at 30 seconds.
Click to expand...
Click to collapse
That fixed it. Thanks a ton man. I don't see any settings for it though.
xemnas18 said:
That fixed it. Thanks a ton man. I don't see any settings for it though.
Click to expand...
Click to collapse
Its in the phone settings> Lockscreen and Security> Secure Lock Settings> Lock Automatically> pick one
No it doesn't... FUD
Sent from my SM-G935V using Tapatalk
I use a different tap to lock screen and it now makes me use the pattern all the time. If I use the power switch and wait the 30 seconds the fingerprint works. Try that and see if it works not using Nova.
It is third party lock/screen off apps that cause the enter pattern always function.
bjtcars said:
Its in the phone settings> Lockscreen and Security> Secure Lock Settings> Lock Automatically> pick one
Click to expand...
Click to collapse
Got it. Thanks again.
admiral70 said:
I use a different tap to lock screen and it now makes me use the pattern all the time. If I use the power switch and wait the 30 seconds the fingerprint works. Try that and see if it works not using Nova.
It is third party lock/screen off apps that cause the enter pattern always function.
Click to expand...
Click to collapse
Thanks for the reply, but it works now. You just have to use a different app that turns the screen off but does not lock it. With the new app, the phone will lock itself after a few seconds and then I can use fingerprint properly when I turn it back on.
Installed the update from last night, after the phone rebooted the recent and back capacitive buttons are not working. I just did the repair software tool with verizon and that didn't fix it. Crazy...
First my fingerprint scanner works perfectly 10 out of 10 times it recognizes my finger,
but sometimes the lock screen take me straight to pattern lock and the message "device administrator locked device" appears on the screen.
why it is happening and what is the meaning of that?
Do you use an exchange account on it? if so, it is possible that adminstrator policies from that are nor considering the Fingerprint a viable security for the phone. Or it may force the pattern after a certain amount of time
pickupman66 said:
Do you use an exchange account on it? if so, it is possible that adminstrator policies from that are nor considering the Fingerprint a viable security for the phone. Or it may force the pattern after a certain amount of time
Click to expand...
Click to collapse
No.. I don't use an exchange account, thanks.
Are you using the FingerPrint Quick Action app? What are your current Device Administrators, knowing what devices are permitted to lock your screen as an Administrator will help you identify the culprit.
Donjuanal said:
Are you using the FingerPrint Quick Action app? What are your current Device Administrators, knowing what devices are permitted to lock your screen as an Administrator will help you identify the culprit.
Click to expand...
Click to collapse
I don't use FingerPrint Quick Action app..
I attached a screenshot of my Device Administrators..
I have disabled them for now to see if it was the cause of the problem.
Avshalom210 said:
I don't use FingerPrint Quick Action app..
I attached a screenshot of my Device Administrators..
I have disabled them for now to see if it was the cause of the problem.
Click to expand...
Click to collapse
screen off and lock is the culprit, any device administrator that locks your screen will require a pin to unlock regardless of fingerprints or smartlock configuration.
Donjuanal said:
screen off and lock is the culprit, any device administrator that locks your screen will require a pin to unlock regardless of fingerprints or smartlock configuration.
Click to expand...
Click to collapse
Yes you are right!! but how can I turn off my screen with an app and not dealing with this sh*t?
Avshalom210 said:
Yes you are right!! but how can I turn off my screen with an app and not dealing with this sh*t?
Click to expand...
Click to collapse
The app in question needs to turn the screen off via root. The fingerprint quick action app does just this.
why do you need an app to turn off screen? is your power button dead?
pickupman66 said:
why do you need an app to turn off screen? is your power button dead?
Click to expand...
Click to collapse
I just want to replace the home button long press from google now (or now on tap) to turn the screen off..
I did it with the "Screen off and lock" app but it caused the pattern lock "issue".
Nova Launcher will allow you to do a double tap to lock the screen. It will either lock it without use of fingerprint or it will set up a black screen and time out to use your device security or it has a root abilities to lock your device and use device security.
sent from my pixelated Nexus 6p
pickupman66 said:
Do you use an exchange account on it? if so, it is possible that adminstrator policies from that are nor considering the Fingerprint a viable security for the phone. Or it may force the pattern after a certain amount of time
Click to expand...
Click to collapse
get shortcut lockscreen in firmware (I using Huawei P9 emui 5.0 Android 7.0)
Power goggle is great and the only problem is the same screenlock problem as you described.
Avshalom210 said:
First my fingerprint scanner works perfectly 10 out of 10 times it recognizes my finger,
but sometimes the lock screen take me straight to pattern lock and the message "device administrator locked device" appears on the screen.
why it is happening and what is the meaning of that?
Click to expand...
Click to collapse
Strange
This is intended behavior on android 7+. Tested on Galaxy S5 with 7.1 Linage, Huawai Mediapad M3 and Galaxy S8+
However there is an app for samsung edge ( not sure if all edgy phones, tested on s8+ ) that can lock the screen without using device administrator. The app in question is Softkey Edge for Edge Panel, installed from galaxy app store. It allows the phone to be unlocked from fingerprint, without pin or pattern as nova prime screen lock gesture for example. And without root.
So there is a way to lock screens without device administrator, we just need to find it.
It's strange. I did not have this problem ever. I had to reload my phone because Oreo update blew up some programs I use a lot. So I downgraded, and now I have this problem.
I don't see anything in my Device Administrators that would cause this. And I haven't added any new programs for quite a while.
i have the same problem .after i unistalled screen off and lock application ,after working fine.
santhosh215 said:
i have the same problem .after i unistalled screen off and lock application ,after working fine.
Click to expand...
Click to collapse
I presume that is a third party app. I don't have that to uninstall.
I found that the app "Files", a Huawei system app, giving this problem when marked as a device administrator. Disabling it's device administrator privileges solved the problem for me. Who would have thought Huawei's own app gave this problem.
I now lock my screen using Greenify's Sleep & Hibernate action, set up to be activated with a double-tap under Nova Launcher's gestures settings. No problem waking up and using fingerprint. Of course, Greenify must not be a device administrator as well. There are other ways to shut down the screen if not using Greenify.
hyborian said:
I found that the app "Files", a Huawei system app, giving this problem when marked as a device administrator. Disabling it's device administrator privileges solved the problem for me. Who would have thought Huawei's own app gave this problem.
I now lock my screen using Greenify's Sleep & Hibernate action, set up to be activated with a double-tap under Nova Launcher's gestures settings. No problem waking up and using fingerprint. Of course, Greenify must not be a device administrator as well. There are other ways to shut down the screen if not using Greenify.
Click to expand...
Click to collapse
Can you help with how it is made?
Hi everyone!
I found this very annoying problem with my LG G6 when I use an alternative launcher and I activate the gesture double tap to lock screen the phone show me a message with write that this option is not allowed !
Nova launcher have a smart solutions like turn the stand by at 5 sec after the double tap ...it's work but not best solution in addition not all launcher have this options...
LG G6 have in stock the options double tap to awake/sleep ... Why launcher can't works with this ?
I really want fix this annoying problem I hope without root ...
Thanks in advance
I don't have root and use Nova and can unlock my phone with a double tab.
Have you made Nova a system administrator?
Well I think no ... If you don't have this problem.. could you please tell me how do this? Thanks in advance
G4sta1apple said:
Well I think no ... If you don't have this problem.. could you please tell me how do this? Thanks in advance
Click to expand...
Click to collapse
I wish I could, but I've never had this problem - I've used Nova for a few years, starting on my G4 and it has always just allowed the double tap function, and no different on my G6.
I'd start though by going into the Phone Settings screen > Fingerprints and Security > Phone Administrators and enabling Nova Launcher as admin. If that doesn't work, I'm out of ideas.
I tried your solution but now there's another kind of problem if I activate permission I can't unlock the phone with the sensor finger print ! It's unlock only with pin
Do you have the same ?
Do you use free or paid version of Nova Launcher?
I use the pay version but I have the same problem with all alternative launcher tsf shell for example...
I'm really the only one ?
G4sta1apple said:
I tried your solution but now there's another kind of problem if I activate permission I can't unlock the phone with the sensor finger print ! It's unlock only with pin
Do you have the same ?
Click to expand...
Click to collapse
Are you sure it isn't just asking you to unlock with a PIN for the first time?
I found this post, don't know if it will work not using Nova right now Quote: Go to gestures and click double tap to lockscreen and then choose root. It does work. If your having problems or dont have root, choose to set it as an administrator.
I already set like an administrator but it doesn't work ...
kingdave82 said:
Are you sure it isn't just asking you to unlock with a PIN for the first time?
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Click to collapse
No it ask me everytime I lock with double tap
I found another strange thing .... When I lock phone with double tap on status bar all works perfectly..when I lock it doing double tap in other point of screen it doesn't work ...
Only remaining ideas I have then are to clear the data and the cache of Nova, then uninstall it (as well as any other Nova related apps you have like Tesla, Nova Prime etc). Reboot the phone, then reinstall Nova from the Play Store, then (if you have it) reinstall Nova Prime from the Play Store too.
Press the Home button (circle on the bottom of the screen) and when it asks you which launcher you want to use, select Nova and open it to then go through all the settings. Make sure you allow any permissions it asks for, and follow through with the set up. Then, once that's all done, make sure you make Nova an administrator as per my earlier post.
Hopefully that'll work!
Here is workaround for Tasker users:
https://forum.xda-developers.com/showthread.php?p=73462212
I read on the web that this annoying problem it's made because a security level introduced nougat that not allow to app to lock the screen ...
Anyway thanks to kulvetti now I solved this problem ! The solution using tasker it's perfect!!
Many many thanks!
Give a try to cm launcher and lockscreen. They provide better lockscreen and more customizations.