Weird charging issue... - Nexus 6P Q&A, Help & Troubleshooting

Hand my Nexus 6P three days now. Everything has been fine until this after noon.
Came home and put it on it's stock charger took it off a few hours later and noticed it was at 78%. I put it back on the charger and say it was not taking a charge. Here is where it get strange. The phone will charge off other chargers and the Nexus Charger will charge my LG G5 but the Nexus xharger and the Nexus will not work together.
Don't know if this matters, but I have noticed that the USB-C port of the Nexus 6P is a bit tighter than that of the G5.Don't think that should effect anything, but thought I'd mention it.
As i just got it I'm considering taking it back to Best Buy, but it's the 128gb model and I'd have to wait for a replacement.
Any ideas or should I just exchange it.

OK, this is a new one...
I rebooted the device and it seem to be charging with the stock charger again.
I'll have to keep my eye on this.

In the past I've noticed charging issues (on the 6p or previous android devices) can be caused by a dirty usb port (sometimes it's even caused my phone to restart over and over). I *carefully* used a bent paperclip and a *small* piece of cotton soaked in rubbing alcohol (I used ripped the end of a toothpick) to clean out the port. I got a decent amount of gunk out of it. (Caution though, I've also broken several ports and had to send for an asurion replacements when I wasn't extremely careful while pressing down on the middle tab/contacts of the usb port.)

EvanVanVan said:
In the past I've noticed charging issues (on the 6p or previous android devices) can be caused by a dirty usb port (sometimes it's even caused my phone to restart over and over). I *carefully* used a bent paperclip and a *small* piece of cotton soaked in rubbing alcohol (I used ripped the end of a toothpick) to clean out the port. I got a decent amount of gunk out of it. (Caution though, I've also broken several ports and had to send for an asurion replacements when I wasn't extremely careful while pressing down on the middle tab/contacts of the usb port.)
Click to expand...
Click to collapse
Hummm.... I might just use compressed air every so often to try and keep things out of the USB port. Don't wanna be sticking things in there that might break it.
But the phone is just a few days old so I don't thin that was my issue.

I have a new Nexus 6P, and mine seems very finicky when charging over USB using a Benson Leong approved Type C-to-A connector. In fact, I end up losing a charge quite rapidly sometimes, as if my Nexus is trying to charge my desktop computer (i.e. "power supply" mode), even though it's in USB charge mode. However, it will work fine on a wall charger. I try to avoid wall chargers since it's hard to beat computer power - I mean the wall charger isn't a 650W 80+ Platinum PSU with all the fancy safeties and ripple suppression. Any idea what it could be? I think it might be a software bug.

jerm1027 said:
I have a new Nexus 6P, and mine seems very finicky when charging over USB using a Benson Leong approved Type C-to-A connector. In fact, I end up losing a charge quite rapidly sometimes, as if my Nexus is trying to charge my desktop computer (i.e. "power supply" mode), even though it's in USB charge mode. However, it will work fine on a wall charger. I try to avoid wall chargers since it's hard to beat computer power - I mean the wall charger isn't a 650W 80+ Platinum PSU with all the fancy safeties and ripple suppression. Any idea what it could be? I think it might be a software bug.
Click to expand...
Click to collapse
First, just use the wall charger.
"I try to avoid wall chargers since it's hard to beat computer power - I mean the wall charger isn't a 650W 80+ Platinum PSU"
you are very wrong with that statement!
Depending on the trype of USB you computer has it will only supply a fraction of the power your charger will. USB 2.0 will max out at 500mA (.5A) USB 3.0 will max out at about 900mA. Many of the ports on you PC will supply even less power, usually one one port will actually supply the the full power of the USB standard. The PSU on you computer has nothing to do with it.
It is generally recognized that that using a computer to charge you phone is very slow and only if you have no other option, and even then you have to plug it into the main port to make sure it has enough power to charge (slowly) you device. Unless you lucky enough to have a new computer with USB 3.1 type-C that can deliver up to 3A, stay away from charging from you computer.
I just tested on four on my computers USB ports on my computer and only one gave me a little over 1A and that almost 1/3 of what the Nexus wall charger can do.

RojasTKD said:
OK, this is a new one...
I rebooted the device and it seem to be charging with the stock charger again.
I'll have to keep my eye on this.
Click to expand...
Click to collapse
My 6p did this after I used a cheap usb a-c cable off eBay to charge my device in the car, after a reboot and a replacement a-c cable (belkin this time) I've never had issues again. Like you I only had issue with the original nexus charger when I went to use it at night, other chargers were fine, and a reboot did solve the issue.

RojasTKD said:
First, just use the wall charger.
"I try to avoid wall chargers since it's hard to beat computer power - I mean the wall charger isn't a 650W 80+ Platinum PSU"
you are very wrong with that statement!
Depending on the trype of USB you computer has it will only supply a fraction of the power your charger will. USB 2.0 will max out at 500mA (.5A) USB 3.0 will max out at about 900mA. Many of the ports on you PC will supply even less power, usually one one port will actually supply the the full power of the USB standard. The PSU on you computer has nothing to do with it.
It is generally recognized that that using a computer to charge you phone is very slow and only if you have no other option, and even then you have to plug it into the main port to make sure it has enough power to charge (slowly) you device. Unless you lucky enough to have a new computer with USB 3.1 type-C that can deliver up to 3A, stay away from charging from you computer.
I just tested on four on my computers USB ports on my computer and only one gave me a little over 1A and that almost 1/3 of what the Nexus wall charger can do.
Click to expand...
Click to collapse
You're very wrong in your interpenetration of my statement. The low amperage is precisely what I want. If I'm in a hurry, I'll use the rapid wall charger, otherwise I charge my phone overnight; it's habbit and convieniet for me since I have a small room and sleep next to my computer. The slower charge puts less wear on battery and it doesn't trickle as long either. There is also a redundancy of protections - the surge and overvoltage protection of the motherboard, from the PSU itself (including ripple/noise suppression) and then there is the surge protector the computer itself is plugged into - there isn't any safer or cleaner power in the house for charging my phone.

Related

Bricked Desire HD - power issues!

My battery discharged while I was travelling - it went to <10% and shut off by itself. I left the original HTC microusb over seas and so I used my old Motorola microusb to try to charge the phone. After leaving it overnight a number of times I thought the battery was dead. I ordered a new battery (from Mugen) and tried to charge that.
All I get is a flashing orange/red light. The phone does not turn on.
I have tried charging on both the AC charger and via PC usb port.
Are all MicroUSB cables universal? I can't get a straight answer about this from HTC's customer support. Every time I call someone gives me a different answer which leads me to believe that they have no clue what they are talking about.
Is there anything I can do to remedy this?
The HTC AC charger is rated at 5V 1A, while my old Moto charger is rated at 5.1V 850mA. Could I get a charge by using slightly higher voltage with lower amperes?
I really would like to avoid sending it back to manufacturer warranty so if there is any other alternate route I can take please let me know.
I have some cheap MicroUSB cables and they seem to charge very slowly compared to the HTC one. There may be a difference, but I suspect the cheap cables are just plain cheap.
No the Motorola charger wont have done it any harm, 0.1volt wont make a difference, and charging at a lower current is less likely to cause damage.
Could I have damaged the phone by using a different companies' cable?
Is there a chance that the phone is FUBAR? Should I be able to turn it on if its plugged into a power source even if the battery is dead?
please excuse the bump
need to know
*bump*
I've actually tried all the different combinations of charging and they all seem to work fine
I've tried a cheap microUSB cable with the official charger, official microUSB cable with iPhone charger, cheap microUSB cable with PC, another cheap microUSB cable in my friend's car, and even a Nokia microUSB cable in all the mentioned combinations
They all just gave different current readings (from CurrentWidget) but in the end they all worked well. I'm not sure if a Motorola microUSB would have modifications that cause incompatibilities though
I also tried different Micro-USB Cables and my DHD still works normally.
me too have the same problem. I got a total of 3 diff USB cable. One give me 330mA, one give me 120mA and one gave me only 50mA. i do not mind spending the money if i know how to choose a USB cable which can give me 330mA everytime i charge. Anyone knows how to spot the correct ones?
Neurosis said:
me too have the same problem. I got a total of 3 diff USB cable. One give me 330mA, one give me 120mA and one gave me only 50mA. i do not mind spending the money if i know how to choose a USB cable which can give me 330mA everytime i charge. Anyone knows how to spot the correct ones?
Click to expand...
Click to collapse
Any Blackberry USB cable should work..
used Motorola cable many times. No issues.
Might be a fluke that u busted ur phones charging system.
The USB cables are all the same and have no effect on charging current. The charging current is determined by how the two data lines within the cable are terminated in the charging device. If the data lines are left open ciruit, the phone interprets this as being a USB charger and will therefore only draw a maximum of 500mA to prevent damage to a PC's USB port. Chargers that are capable of delivering more current (such as a wall charger) connect the two data lines together. The phone then interprets this as being a charging device which is capable of delivering a higher current and will draw greater than 500mA. If you look at "Menu - Settings - About phone - Battery" it will state either "Charging (USB)" or "Charging (AC)" depending on what you are charging from.

Charging issue

Hello everyone. I just want to start off saying that this is NOT a question about USB charging. I know about the trickle charge/lack of voltage stipulations. This is about the factory A/C adapter and USB cord I got with my transformer.
About 80% of the time I plug in my tablet to the A/C adapter, literally nothing happens. The screen doesn't turn on while in sleep mode like normal, the battery in the bottom corner doesn't change to a little lightning bolt, and most disturbingly, my tablet will not charge. The weirdest part is that it connects to the computer through USB no problem. I can move files and such, but no charging. Any ideas?
the charger construction is marginal at best and may need to be wiggled to get a good connection. also the usb connector an be plugged into the charger incorrectly. remember the usb connectot on the supplied cord does not comply s
with the usb spec. Also chev
ch the country ac side adapter ther are also unreliable
My cable went screwy and now it only trickle charges, regardless of what it's plugged into. I've got an RMA for it, but since I have to send them the cable to get a replacement, I'll have a paperweight for a few days at least.
Are you sure yours isn't trickle charging? There wouldn't be a lightning bolt, but I does charge.....very slowly.
Unplug the AC adapter from the wall for about 20 minutes. Plug it back in. Plug in TF.
Charging now?
unplugging it for a while seems to work better than anything. I'm pretty sure there isn't any trickling going on.
You can also try using the charger for your phone if the plug is a USB type. There have been a lot of problems with these charges documented in other threads.
Unplugging it definitely isn't a solution for me. When it first started happening I could do that and after a little while it would start working properly again, but now, it has charged at normal rates in about 3 weeks. I'm going to send it in with the RMA, but I have no idea what the turn-around time is. I'm going to be without any way to charge for that time, which pisses me off just a little bit.

found my culprit! - why I lost my quick charge over AC adapter - It's Charging Cable!

Ok I recently found my TF101 losing the quick charge capabilities, so I went on and on to find the rootcause, the charging cable at the end of the tablet has some tiny broken piece at the round plastic part and it's no way to defect the cable..
Another issue, my 15month son once time chewed the charging cable over the proprietary connector side while the plugged in the wall (no harm since it is 5v, 2.1A), it was wet but hair dryer did the job
After that I plugged the charging cable to the ac adapter, tablet...but now the thunderbolt charging icon won't show up but charging very very slow (called trickle charge) - 12hr for 100%...
Lucky for me, my co-worker uses TF101 too, so I borrowed his ac and charging cable to test...FINALLY, it was the charging cable
So everyone else,,, I guess if you suspect your AC Adapter fried or something, just try to charge your phone, if it works, it works - the charging cable can be defected and degraded so it will charge fast or slow depending the CHARGING CABLE as well - it's ironically found but I now had to believe CHARGING CABLE is also another factor in this equation rather only AC Adapter itself!
good luck!
rcjpth said:
So everyone else,,, I guess if you suspect your AC Adapter fried or something, just try to charge your phone, if it works, it works - the charging cable can be defected and degraded so it will charge fast or slow depending the CHARGING CABLE as well - it's ironically found but I now had to believe CHARGING CABLE is also another factor in this equation rather only AC Adapter itself!
Click to expand...
Click to collapse
I wouldn't recommend plugging in any other usb rechargeable device into the Asus AC adapter because it outputs 10V if I remember correctly.
Unless you KNOW the device you are plugging in can handle the output voltage from the ac adapter, DO NOT PLUG IT IN because you run the risk of frying your device.
Spd2Last said:
I wouldn't recommend plugging in any other usb rechargeable device into the Asus AC adapter because it outputs 10V if I remember correctly.
Unless you KNOW the device you are plugging in can handle the output voltage from the ac adapter, DO NOT PLUG IT IN because you run the risk of frying your device.
Click to expand...
Click to collapse
It uses a USB3 pin to detect the TF, and ups it to 15v at 1.2a. Unless it can detect the TF USB3 pin, it only outputs 5v at 1.x or 2.x amps (I forget the exact number).
I had JUST finished reading about that in some other thread and was coming here to correct myself. You beat me to it by a few minutes.
rcjpth said:
Ok I recently found my TF101 losing the quick charge capabilities, so I went on and on to find the rootcause, the charging cable at the end of the tablet has some tiny broken piece at the round plastic part and it's no way to defect the cable..
Another issue, my 15month son once time chewed the charging cable over the proprietary connector side while the plugged in the wall (no harm since it is 5v, 2.1A), it was wet but hair dryer did the job
After that I plugged the charging cable to the ac adapter, tablet...but now the thunderbolt charging icon won't show up but charging very very slow (called trickle charge) - 12hr for 100%...
Lucky for me, my co-worker uses TF101 too, so I borrowed his ac and charging cable to test...FINALLY, it was the charging cable
So everyone else,,, I guess if you suspect your AC Adapter fried or something, just try to charge your phone, if it works, it works - the charging cable can be defected and degraded so it will charge fast or slow depending the CHARGING CABLE as well - it's ironically found but I now had to believe CHARGING CABLE is also another factor in this equation rather only AC Adapter itself!
good luck!
Click to expand...
Click to collapse
I'm glad you found your problem. So should we disregard your last 4 posts of Asus conspiracy and faulty TF and Dock FW updates?
No mann - I believe they already planted the conspiracy around us - see we are all in purchasing the TF101 - now we need to spend more money for the accessories ...etc - you see how they lure us into this kind of sh(*&()&)(*&
rcjpth said:
Another issue, my 15month son once time chewed the charging cable over the proprietary connector side while the plugged in the wall (no harm since it is 5v, 2.1A), it was wet but hair dryer did the job
Click to expand...
Click to collapse
You let your 15 month old son crawl around unshielded power sockets and plugged-in power cables with little enough supervision that you couldn't stop him before he was already chewing on it?????

[Q] original cable not charging fast enough

I just realized my original cable doesn't charge my phone fast enough and I drain battery while using it. I swapped for a Motorola micro usb, and it works.
I downloaded an app to show mA rate, and with original cable it goes at about 360 or 450 mA. When I use Motorola cable it goes to 1900mA and proceeds to raise battery %.
What can cause this? The plug looked little dusty, I stuck a twist tie in and out (like on bread bad) and tried to clean it, but there's no difference.
Also there's no pin 4 on my cable, the ID pin I think. That seemed to be common for Samsung, so guys, what do you think caused cable to go bad, or am I missing something?
Also I use BlackBerry charger it says 800mA, this will charge it.
Thank you.
Could have just gone bad. Batteries go and all the time. I just had o swap out my sisters amdnmine for new ones because they wouldn't hold a charge for more than 6-7 hours. So its possible you just had a faulty one. Btw the phone is meantnto charge slowly. The faster your battery charges usually means the battery is giving out. But in your case you found out it was the data cable.
Could u tell me which app you used to show mA charge rate.
farookh said:
Could u tell me which app you used to show mA charge rate.
Click to expand...
Click to collapse
Yeah sure.
Galaxy charging current lite
https://play.google.com/store/apps/details?id=com.abmantis.galaxychargingcurrent.free
Its your wall mount. Try plugging the original USB into the moto box. It should charge fine. If not try the obvious (original box to moto USB)
Happened to me on my s3 and my s4. Sucks.. i know..
Daisflaque said:
Its your wall mount. Try plugging the original USB into the moto box. It should charge fine. If not try the obvious (original box to moto USB)
Happened to me on my s3 and my s4. Sucks.. i know..
Click to expand...
Click to collapse
No pretty sure it's the cable. Used cable on 2A nexus charger, and it only did 300 mA.. I wonder where I can buy a good 4 or 5 foot usb cable for not too much money? The default usb cable length (3ft) is usually too short to reach the outlet for me. =(
I just googled this.. cheap 6ft samsung micro usb.. great prices from local places like walmart and amazon.
Although you might wanna add 2000mah. Lol
300Ma means your USB cable has no Power wire and you are just getting power from Data wires
460Ma is what you would get from a Data USB port
1A is what you get with a good USB cable and Charging Data port
1.2-1.9A is what you get with a good USB cable and Wall/car charger that can provide 2.1A.
good USB cable= 2core for power with 24AWG wire size and 2 Data wires at 28AWG.
Not longer than 6feet

[Q] Nexus 7 short circut damage help, please.

So, I apparently did something very stupid with my new Nexus 7.
I have a few 1 TB external hard drives, which don't get enough power via an OTG adapter from the Nexus 7 to run. So, I purchased a two into one cable -- that is, a cable that combines two male USB A plugs into one Micro USB B plug so that a USB 3.0 hard drive can use two USB 2.0 ports to have enough power. I had planned to use this to enable use of the hard drives with the Nexus 7 while traveling by plugging one cable in the tablet and the other into a charger.
When I got the cable I tested it by plugging one of the USB A plugs into my Nexus 7, and then I plugged the other into my computer's USB port. The Nexus 7 promptly shut down, the computer complained of a power surge on the USB port, and a distinct smell of melted plastic came from the computer's USB port. I guess the combining cable didn't combine so much as it just acted like a double headed male A USB cable and shorted things out?
The Nexus 7 refused to restart afterwards until I it plugged it into its charger. It works now, mostly. However, if its battery charge is above about eighty-seven percent then it always reports that it is charging, regardless if it is plugged in or not. And if I plug it into a computer while it is reporting that it is charging I have to restart the tablet to get it to connect to the computer -- I guess it thinks it is connected to a charger and doesn't bother checking for a data connection unless restarted.
The level where it stops thinking it's charging varies somewhat -- I've had it still claim to be charging all the way down to eighty-two percent charge, and by repeatedly opening the battery app over and over again I have been able to get it to notice that it's really not charging all the way up to ninety-one percent, but no higher, and I have to open and close the battery app an increasing number of times for every percent that it goes up over eighty-seven before it will notice it's not charging.
Any idea what kind of damage I'm looking at? How to fix it? Whether I can get the warranty people to fix it free of charge? If yes, whether they will send me a new one or just fix the one I have? Whether it's worth getting fixed since it mostly still works, and doesn't really bother me as long as it doesn't get worse?
Nothing?
Nothing from anyone?
Try replacing the internal USB plug? About $25. Easy to do your self.

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