Is there a way to check if the phone is refurbished? I've tried different codes as well as installing ADW launcher and messing around with shortcuts, but I wasn't able to find a clear answer on the device.
Does anyone know a way to do this on the 6P? Thanks!
I'm unaware of any code to find this out. Have you tried asking the retailer? They should be obliged to tell you.
ADW launcher? That hasn't been updated since 2013! And besides, I don't think that a launcher has anything to do with whether your phone is refurb or not. That being said, I'd suggest looking into the IMEI and see if Huawei or Google has any service to check that. If all else fails, ask the retailer. If he/she says it's not refurb and in fact it is, I think you can file a complaint or even a lawsuit.
Related
I apologize in advance about the lack of posts. I lurk often, but never really felt the need to create an account until now. I recently purchased a display Iconia tablet at Walmart. (We store used a retail version because we weren't sure if we were actually getting a demo unit in.)
So this was brand new. I took a chance purchasing it, because I'm almost certain there is some way to remove the software, albeit factory reset, rooting the thing, whatever. I haven't tried any of it, because I just got home from work. I thought before I'd even attempt it, I'd ask you guys, because I've always known this forum to be the go-to forum for anything Android related.
If all else fails, I'm allowed to return it for a refund.
Thanks.
theDELIRIUM said:
I apologize in advance about the lack of posts. I lurk often, but never really felt the need to create an account until now. I recently purchased a display Iconia tablet at Walmart. (We store used a retail version because we weren't sure if we were actually getting a demo unit in.)
So this was brand new. I took a chance purchasing it, because I'm almost certain there is some way to remove the software, albeit factory reset, rooting the thing, whatever. I haven't tried any of it, because I just got home from work. I thought before I'd even attempt it, I'd ask you guys, because I've always known this forum to be the go-to forum for anything Android related.
If all else fails, I'm allowed to return it for a refund.
Thanks.
Click to expand...
Click to collapse
Here's a good start.
http://forum.xda-developers.com/showthread.php?t=1209988
There is a ton of development for this tablet. Use the search function. You will find an answer to any question that you have.
theDELIRIUM said:
I apologize in advance about the lack of posts. I lurk often, but never really felt the need to create an account until now. I recently purchased a display Iconia tablet at Walmart. (We store used a retail version because we weren't sure if we were actually getting a demo unit in.)
So this was brand new. I took a chance purchasing it, because I'm almost certain there is some way to remove the software, albeit factory reset, rooting the thing, whatever. I haven't tried any of it, because I just got home from work. I thought before I'd even attempt it, I'd ask you guys, because I've always known this forum to be the go-to forum for anything Android related.
If all else fails, I'm allowed to return it for a refund.
Thanks.
Click to expand...
Click to collapse
Just so you know, you guys weren't supposed to do that and should have received a return authorization for it recently. Try sending back one other than that and your store is charged for the device rather than recieving credit, which comes off your bottom line, affecting your MyShare. But I know for a fact that you can basically turn it in to a retail version based on we had to as someone locked ours with a passcode and all reset methods on the tablet were useless to remove it. Just find a system image, rename it update.zip, put on the root of the SD card, boot into recovery by holding volume down and power, and let it do its thing
Sent from my ADR6400L using xda premium
My store is a bit odd about that. Any display devices we receive are usually thrown away or sold to associates after the item is deleted or recalled. The only thing we return are laptops and even so if a customer wants to buy the display, they don't hesitate to sell it.
But ill be attempting the suggestions now so hopefully everything goes smooth.
Good news! I purchased a demo as well and successfully rooted mine.
Sent from my A500 using XDA
Hi all,
I just got off the phone with Google support... I phoned them because my nexus definitely has heat issues when I fire up need for speed it gets like a furnace...
When I was on the phone though they told me the warranty was void as it had been rooted (<3 TB)... how can they tell?
Does this mean my nexus is permanently ear marked?
Thanks.
Did they ask you to read out any info from the about screen?
juDGEY2k10 said:
Did they ask you to read out any info from the about screen?
Click to expand...
Click to collapse
Serial number...
But surely they can't just remote onto device like that. probably in the T&C. FML.
dont know mate was it new when u got it?
If not just tell them nope i dont know what your talking about, root wtf is root???
juDGEY2k10 said:
dont know mate was it new when u got it?
If not just tell them nope i dont know what your talking about, root wtf is root???
Click to expand...
Click to collapse
Yeah brand new. Straight from Gplay.
That's exactly what I did... still wouldn't process repair or anything sent me Samsung contact details for out of warranty repair. :S
Keep calling mate say they are wrong, keep at it mate just say i want to talk to a manager bla bla, keep pushing them
That's really strange. If they don't budge then contact Samsung directly using the contact info in the warranty that shipped with the phone for a warranty repair or replacement.
problaze said:
Yeah brand new. Straight from Gplay.
That's exactly what I did... still wouldn't process repair or anything sent me Samsung contact details for out of warranty repair. :S
Click to expand...
Click to collapse
I'm new to all this stuff so PLEASE do not do anything based on my flimsy idea, ... just thought it might help send you down a different thought/investigative path.
I installed a toolkit that had a re-lock and un-root option thinking that if I ever got into a similar warranty situation, I would just kinda go "backwards in time" and after using TWRP to backup my tablet, do a full factory wipe, and re-lock then un-root (or whichever comes first) THEN report the problem.:fingers-crossed:
You may have let the cat out of the bag by calling first though
It seems you need to find out how they know,erase the evidence,re-lock un-root and then as juDGEY2k10 says- DENY DENY DENY- you know, like "Dexter" does:laugh: .
But wada I know. Keep us posted on your progress.
Im no expert but I don't see how they can tell unless when you get new apps or update apps from the play store they pulling information from the units. Hopefully they arent doing that.
G●Note~2 {Jedi X5}
I have never seen root voiding warranty of a nexus device before, even though it says so.
I've noticed their bug report tool, built in, attempts to call su, so perhaps they do check now.
I'd prefer to see a root method where the app hides the binary under a unique name so they can't call it to find out.
Sent from my GT-I9300 using Tapatalk 2
If Google is doing that, hopefully they won't share that info with manufacturers.
G●Note~2 {Jedi X5}
problaze said:
Hi all,
I just got off the phone with Google support... I phoned them because my nexus definitely has heat issues when I fire up need for speed it gets like a furnace...
When I was on the phone though they told me the warranty was void as it had been rooted (<3 TB)... how can they tell?
Does this mean my nexus is permanently ear marked?
Thanks.
Click to expand...
Click to collapse
Let's assume what the OP is saying is true, which it probably isn't. Many states provide additional consumer protection, even if there was a clause in the warranty which reduces your rights. (There is no clause which explicitly removes your right to root in the Nexus 10 warranty, but IANAL.)
The manufacturer is still responsible for physical defects.
However, I cannot imagine that someone would call Google and receive that answer and not be angry, mentioning the rep by name he talked to, and asking to make sure that the rep's claim was accurate.
Perhaps the OP is not telling the whole story, (e.g. he called and proclaimed that he was an advanced user, gave the rep attitude, rep came back with "oh yeah well you're rooted, we don't have to support you". Anyone who has done customer service or help desk knows what I'm talking about.) or just plain making the whole thing up, since I have never heard of any company refusing to service a rooted device unless there was a problem user with multiple returns.
I do acknowledge that the OP may not be full of crap, but if that is the case, I strongly advise OP not to take what a single rep said as gospel and keep calling back and asking for a supervisor until it's resolved.
However, there's another issue:
If the OP rooted, installed a custom kernel, found his device ran too hot, then called Google complaining without first reverting to stock and testing to make sure it wasn't the custom kernel causing the overheating, the OP's brain is the thing needing a warranty exchange.
I contacted Google about my nexus 10 dropping wifi randomly a few days ago.
The guy who I spoke to was quite nice and told me to do a factory reset. I told him I had already done that and I had also tried CM10, AOKP as some people have said that fixes any kernel/rom issues and I said the problem remains on everything I do so it had to be the device.
I was offered a refund outside the 15 day period and I chose a replacement which was shipped today.
If I spoke to someone who said that they couldn't help me because I'm rooted, I'd hang up and try again. Although if you are having problems a full restore to stock will be helpful if you ring up and speak to them.
ZanshinG1 said:
Let's assume what the OP is saying is true, which it probably isn't. Many states provide additional consumer protection, even if there was a clause in the warranty which reduces your rights. (There is no clause which explicitly removes your right to root in the Nexus 10 warranty, but IANAL.)
The manufacturer is still responsible for physical defects.
However, I cannot imagine that someone would call Google and receive that answer and not be angry, mentioning the rep by name he talked to, and asking to make sure that the rep's claim was accurate.
Perhaps the OP is not telling the whole story, (e.g. he called and proclaimed that he was an advanced user, gave the rep attitude, rep came back with "oh yeah well you're rooted, we don't have to support you". Anyone who has done customer service or help desk knows what I'm talking about.) or just plain making the whole thing up, since I have never heard of any company refusing to service a rooted device unless there was a problem user with multiple returns.
I do acknowledge that the OP may not be full of crap, but if that is the case, I strongly advise OP not to take what a single rep said as gospel and keep calling back and asking for a supervisor until it's resolved.
However, there's another issue:
If the OP rooted, installed a custom kernel, found his device ran too hot, then called Google complaining without first reverting to stock and testing to make sure it wasn't the custom kernel causing the overheating, the OP's brain is the thing needing a warranty exchange.
Click to expand...
Click to collapse
I totally understand where you're coming from.
I used to work behind the genius bar so I know what you're getting at.
The full story is that I phoned up first and arranged a swap but realised that they would send to university address and not home phoned back again to change address and that's when the guy tried some extra steps with me and then asked for serial etc, you know the rest.
I get his word isn't stone but was shocked that they could definitely tell, wanted to share exp.
In all honesty the reason I didn't act rationally was that he ultimately called me out and I was major surprised since I'd never heard of anything similar before aka remote sense of root.
This is literally the third android device I've had and I'm only getting into the scene now, there's no custom kernel on my nexus. I run it stock.
FYI this was UK. Oh and CS didn't deny service they just referred me to someone else. Will try again post hols.
Hope explains!
?? Has anyone else experienced major heat on NFS:MW ??
alias_neo said:
I'd prefer to see a root method where the app hides the binary under a unique name so they can't call it to find out.
Click to expand...
Click to collapse
you mean like the way a rootkit does it
?? Has anyone else experienced major heat on NFS:MW ??
Mine do to and lag in a lot of games because of throttling
Greetings!
I have ran out of options and finally decided to take this step, not really sure if it will work but still hoping though that it will. I have come here to ask for help from developers and people with great knowledge in these things. Here is my situation. My friend bought a gmate+ device abroad as a gift for me here in Philippines and unfortunately, this device can only be used in the country it was bought in. After reading things in the manufacturer's site and contacting them (they have a very not-so-satisfying customer service, sorry to mention this), it seems that there really is no cure for my case unless I have it ship back and ask for refund then buy a new one here instead,which is also almost impossible because I do not have the receipt(the item was just given to me without any receipt) and I do not know exactly from which store my friend purchase it(and according to him, he is also unsure from which store exactly because he went shopping for things as gifts not in just a single store or place). So to make the story short, I now have a useless piece of device which could have been really great for my Nexus 7 if only it works. The gmate+ is a device sold by the company Skyroam. This is a bluetooth device which allows an Android or iOS running gadget to have the ability to use GSM service through it via bluetooth pairing and software. I do not know if it is really hard, but I'm thinking ( actually hoping and praying ) that maybe somebody here could do something about my case, perhaps build a workaround via a software. I would really appreciate it if anybody would take time to work on this project. Additional info which may help, if anybody's interested, I'm running the stock update Android 4.3 for the Nexus 7 (2012).
Thanks and more power!
Are you sure that this is related to app development? Can this be changed with an app?
If you think so, you can ask here: http://forum.xda-developers.com/showthread.php?t=2349036
nikwen said:
Are you sure that this is related to app development? Can this be changed with an app?
If you think so, you can ask here: http://forum.xda-developers.com/showthread.php?t=2349036
Click to expand...
Click to collapse
Not 100% sure, but like I said I am really praying and hoping it is. Maybe somebody could think of a workaround or if it's really impossible then at least they'd inform me why.
Thank you so much for the link.
choybel said:
Not 100% sure, but like I said I am really praying and hoping it is. Maybe somebody could think of a workaround or if it's really impossible then at least they'd inform me why.
Thank you so much for the link.
Click to expand...
Click to collapse
You might need another firmware for the gmate+.
Or someone has to rewrite the Android app.
But to me it seems as if it it needed another firmware.
nikwen said:
You might need another firmware for the gmate+.
Or someone has to rewrite the Android app.
But to me it seems as if it it needed another firmware.
Click to expand...
Click to collapse
This is what I'm hoping somebody here could.
The manufacturer's site is up and it has details about the product as well, so the developer could know better about it. I have also found similar gadgets online. They are mostly products that are manufactured in China and have outdated softwares.
I'm going to check out a used 9505 today, and I want to ask if the dialer codes work in fakes, because I thought this might be one good way to tell if it was fake or not.
There are a ton of fakes around this area, even in stores, etc. so I want to be safe. I thought about the obvious things like the appearance, but the dailer codes I thought would be a sure thing and maybe check download mode and recovery?
What suggestions do you have to spot a fake other than this?
Today at 3PM I'm heading to meet the seller. The price is right, not too low to arouse suspicion, but decent. He says it's new.
Is there any way to check total service time/on time in the dailer?
donalgodon said:
I'm going to check out a used 9505 today, and I want to ask if the dialer codes work in fakes, because I thought this might be one good way to tell if it was fake or not.
There are a ton of fakes around this area, even in stores, etc. so I want to be safe. I thought about the obvious things like the appearance, but the dailer codes I thought would be a sure thing and maybe check download mode and recovery?
What suggestions do you have to spot a fake other than this?
Today at 3PM I'm heading to meet the seller. The price is right, not too low to arouse suspicion, but decent. He says it's new.
Is there any way to check total service time/on time in the dailer?
Click to expand...
Click to collapse
Ususaly not, install CPU Z if you can on the device and look for the CPU info. Fake ones have a MTK chip instead of a Qualcomm.
Multiple Verizon sources told me, with literally 100% guarantee, that wifi calling works. I'm extremely skeptical but figured I'd order through Prime so I can just easily return it.
Phone is arriving today, I won't even open it if I know it won't work. Can anyone tell me for sure either way?
klubhead said:
Multiple Verizon sources told me, with literally 100% guarantee, that wifi calling works. I'm extremely skeptical but figured I'd order through Prime so I can just easily return it.
Phone is arriving today, I won't even open it if I know it won't work. Can anyone tell me for sure either way?
Click to expand...
Click to collapse
You've been lied to, it won't work. Are you sure they understood you were talking about the Pro model and not the 8 that they sell? In the future, please try to use the search option, as this has been discussed.
spotmark said:
You've been lied to, it won't work. Are you sure they understood you were talking about the Pro model and not the 8 that they sell? In the future, please try to use the search option, as this has been discussed.
Click to expand...
Click to collapse
Thank you. Just sent it back.
I found an old thread and tried to revive it but didn't get any responses. Sorry about that.