Problems charging - X Play Q&A, Help & Troubleshooting

Has anyone else run into problems charging, while on or off? When it works, it charges quite fast, but sometimes when it's off it just won't charge at all. I try to avoid charging while on, as that's bad for the battery, but I may have to if I keep running into this. Really ridiculous too, as it charges so fast normally. Considering you can't remove the battery, it's really starting to worry me.
Honestly just really disappointed in this phone, scumbag Motorola released 3 X's this year and this one at least feels like a rushed, buggy cash-grab. Will not be buying another phone from them, or probably another large manufacturer again, unless absolutely necessary.

One of the tracks my the micro usb connector was ground away due to the socket being too snug (I made a post at the time). I'm going to replace it this week because at the moment I can only use the charge pins.
Other than that I love this phone. I got a QC charger too and it's nice not being so scheduled. I don't worry about charging my phone, the battery is big enough that I don't worry now, and with quickcharge I can always be back to a healthy level in no time.
Are you charging from mains or another device? Some computers might expect there to be a data connection if it's supplying power - which would explain your problem when the phone is off.

Related

Charger drains BATTERY!

Hi guys,
I have really huge problem! When i connect my htc tytn to charger ( wall charger or usb, same thing) it drains battery ! There is orange light like it is charging, but it goes from 100% to 0 in an hour! Battery works fine... 2 - 3 days... and because i can't charge it over usb, i am using nokia charger, cut the wires, took battery out and connect + to +, - to - and that's how i charge it for the last few days! Does anyone has any idea why is this happening? I have wm 6.1 pays rom i think it is 3.05
Fire Hazard
i warn angst doing this as this could over charge the battery and when a Lithium Iron or Polymer is over charged they burst into flames or explode and spread nasty toxic chemicals every where. if this be the case it may be time to try a new rom and see if that fixes your problem, try someone elce's charger if this wont fix your problem it may bet time for a new mainboard as these have the charging circuit built in
lithium rechargeable are compact high energy storages devices, and if not charged properly become dangerous
I had charging issues with my 8125 - it would charge with the charger, but when I unplugged the charger (it would read 100%, say I charged from 52% to 100% or something), it would drop really low to like 25% or 23% - sometimes it dropped all the way, and I could no longer get the battery to charge because my travel charger was 500mA and the original charger was 1A - it didn't have enough power.
I had to give it a boost by using a 9V battery and twist ties - touching the battery like you are doing here. I did it for 15 seconds a couple times, popped it in, and it had enough juice to start charging. However, I wouldn't want to do this too long on it as the battery got warm pretty quick and I saw a glimpse of smoke at one point.
After being cautious and not letting it lose charge all the way again, after a few charges it seems to have improved. It no longer drops battery power when unplugging and seems to work as it should.
Not sure if yours drops when you unplug it like mine was, or if it steadily drains while plugged in. Anyways, I thought my charger was just wacked, but it is working fine now after a few charges and being careful and keeping a close eye on things....I also thought it was the battery, but I ordered a new OEM battery, popped it in, and when I unplugged the charger that battery dropped and lost power as well. Now I have two batteries and both seem to work ok, but I did have to play around with them a lot and it did take a few charges before they started working like they should again. I'm not sure what was going on, because it couldn't have been the battery (I replaced it with a new one), and now the charger is acting properly.
Granted, this is all with an 8125 which is older, but there may be something in common here. All I know is it does seem to be fixed and it didn't require any additional purchases or replacements.
sounds like the charging circuits are wacked, this could be caused by dry joints on the charger "smart" chip, but a little heads up with Li-Ion, they don't like gettin wet, (sweat included) once they have been wet they become a fire hazard, (ultramag69 help me out here, remember that one you gave me that was full of mud?!?).
they also don't like going below their threshold voltage of 2.1v per cell, (i think 2.1 for now) after that the battery becomes a resistor and is not worth trying to shock back into life with a 9V battery, as these have a protection circuit built in, as well once in this state they become another fire hazard, it may be worth buying a cheap $30 butane soldering iron with surface mount attachment and just going over some of the areas located round and on the opposite side of the battery, every thing under the silver covers is RF shielded and not worth trying to reflow.
just don't keep the heat on too long, as you may and will desolder components on the opposite side of the board.
other than that if the charger is giving +5 volts respective to its ground, its fine, the difference between the 1A and 500mA chargers is the rate at which its charges the battery, slower is better for Li-Ion due to battery construction for the life span of the battery (if you get more than 6 months out of one your doing good by manufactures standards)
heck even try checking the phones USB connector, it may be stuffed or shorted

Is swapping fully charged batteries better than recharging in-phone?

I bought an extra battery and charger on my Evo and noticed that recently, my Evo battery is now performing WORSE than the cheap Chinese generic knockoff battery.
The Chinese one use to run about 1 - 1.5days but now runs over 2 days (thanks to new kernel by HTC).
However, the red battery which used to give me 2 - 2.5 days run time (on older kernel), now only runs for 12hrs.
Any ideas?
Are you charging the stock red battery with the Chinese charger? You shouldnt do that. But as far as the chinese batteries, it doesn matter how you charge them.
Go into a battery program, spareparts or batteryinfo widget, and see if they are charging to the same voltage. I have several htc batteries with all about the same use, I have 2 of them that are almost a 100mv lower then the others so I "top" them off by unplugging and replugging them in a few times while charging.
sitlet said:
Are you charging the stock red battery with the Chinese charger? You shouldnt do that. But as far as the chinese batteries, it doesn matter how you charge them.
Click to expand...
Click to collapse
Where did you get this info? The external chinese chargers are a slower, less powerful charge. I get more juice out of the battery than charging it in the phone, due to the quick 10% drop. Everything I have ever read says that slower charging is better for the battery in the long run. Please link where you got this from.
I have 2 batteries, the red one, and one that came with my Hero. I charge them in the cheap charger and rarely actually charge the phone.
I see no difference in battery life.
the whole quick charge tech is no good, my $4 chinese charger (no quick charge crap) works way better then charging in phone, i had an older laptop, one of the first to claim quick charge, with a battery that was wearing down about maybe 90-60min got an external charger that charges slowly and managed to recondition the already 4yr old battery to run 3hrs but went back to charging on laptop and battery slowly ran down again to about 1hr
On my PHILLIPS ppc6700, I had done this exact thing, with an eBay battery. I noticed NO difference between the two batteries, and I even ran synthetic tests to confirm. I believe I posted those results a LONG time ago on ppcfreaks.
I then bought the Saedo (sp?) 3700 ma/hr piece with the extended battery door and the dock, and that thing kicked ass. I would get like a week with an overclocked proc on fast evdo and a cooked ROM nue2chem I believe, its been a long time.
Then with my 6800 things got really bad. I went through maybe 6 phones from dead charging ports. I honestly felt like at least half of those failures (which were all replaced basically no questions asked, besides one) were due to gas-station car charges and laptop cords. Such a nightmare.
My guess is that most mini usb port failures from back then were due to the actual design standard being so loose that knock off, low cost manufacturers without precise and developed manufacturing techniques were marketing chargers that would arc my usb port to death over like a 1 hr drive. This is of course a guess. When Sprint questioned my one replacement I simply had the guy who had my phone taken apart bust out his magnifying glass and we could both clearly see burnt leads on the PCB. Couldn't see with the naked eye.
Also that older standard was thicker, and it thus exerted a little more tensional force on the port/PCB, which could have created the same effect.
Flash forward to my Evo: the new micro usb standard is FAR superior to the previous. No issues so far. Other chargers seem to work fine, without issue. You bet I was suspicious though, and I did all my checking within the return period. They DON'T have more Evos, so if you think that 8 dollars saved on a charger or something is worth it, Kool. Just as long as everyone knows the risks that have historically been associated with cheap chargers. At least anecdotally.
I would possibly consider some extended evo batter package if it was cool looking. Clear backed and extended maybe? With a small led batter level indicator on the battery itself, shining through the back with a small integrated button press.
Sent from my PC36100 using XDA Ape
cruecu said:
Where did you get this info? The external chinese chargers are a slower, less powerful charge. I get more juice out of the battery than charging it in the phone, due to the quick 10% drop. Everything I have ever read says that slower charging is better for the battery in the long run. Please link where you got this from.
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Click to collapse
same id have to agree with this !
to clarify, the chargers i use are external not a phone charger, i wouldnt use a cheap charger on any of my phones
sitlet said:
Are you charging the stock red battery with the Chinese charger? You shouldnt do that. But as far as the chinese batteries, it doesn matter how you charge them.
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Click to collapse
Yes, i never charge from the phone anymore. I just use the phone till it dies and then swap with a fresh ly charged battery. I charge both of them in the cheap charger.
I was thinking that maybe the phone battery recalibration got whacked? Just a guess.
Any battery charges better with a lower amp charge period. I charge my deep cell boat batteries at the beginning of the season on 2 amp trickle charge. I have had them for 10 years now. Way over the life expectancy. I charge my evo batteries on a 400 milli amp wall charger. Way better charge and they charge 100% everytime.
Sent from my PC36100 using XDA App
Okay, I'm convinced. I'm slow charging mine in an external charger.
treckin said:
On my PHILLIPS ppc6700, I had done this exact thing, with an eBay battery. I noticed NO difference between the two batteries, and I even ran synthetic tests to confirm. I believe I posted those results a LONG time ago on ppcfreaks.
I then bought the Saedo (sp?) 3700 ma/hr piece with the extended battery door and the dock, and that thing kicked ass. I would get like a week with an overclocked proc on fast evdo and a cooked ROM nue2chem I believe, its been a long time.
Then with my 6800 things got really bad. I went through maybe 6 phones from dead charging ports. I honestly felt like at least half of those failures (which were all replaced basically no questions asked, besides one) were due to gas-station car charges and laptop cords. Such a nightmare.
My guess is that most mini usb port failures from back then were due to the actual design standard being so loose that knock off, low cost manufacturers without precise and developed manufacturing techniques were marketing chargers that would arc my usb port to death over like a 1 hr drive. This is of course a guess. When Sprint questioned my one replacement I simply had the guy who had my phone taken apart bust out his magnifying glass and we could both clearly see burnt leads on the PCB. Couldn't see with the naked eye.
Also that older standard was thicker, and it thus exerted a little more tensional force on the port/PCB, which could have created the same effect.
Flash forward to my Evo: the new micro usb standard is FAR superior to the previous. No issues so far. Other chargers seem to work fine, without issue. You bet I was suspicious though, and I did all my checking within the return period. They DON'T have more Evos, so if you think that 8 dollars saved on a charger or something is worth it, Kool. Just as long as everyone knows the risks that have historically been associated with cheap chargers. At least anecdotally.
I would possibly consider some extended evo batter package if it was cool looking. Clear backed and extended maybe? With a small led batter level indicator on the battery itself, shining through the back with a small integrated button press.
Sent from my PC36100 using XDA Ape
Click to expand...
Click to collapse
Not to go off topic but you typed all this on your evo? Does your finger hurt?
Sent from my PC36100 using XDA App

Anyone tried wireless charging ?

Anyone tried wireless charging on DT2 or MXF ? And how was the experience ?
Works, nothing special - overnight charge from 1% to 100%
It works, but many of us have problems with the Qi charger disconnecting charge at 100% and then reconnecting after about 5% has drained. Motorola is looking into it. I may be picky on which Qi charger you use.
Maybe I did not notice this problem - as I put the phone on charge in the evening, until the next morning I take it to work.
I use cheap qi charger from ebay - ~$2.5
Use a ravpower qi charger every night, no issues, phone comes off 100% full, cool to the touch. I know some units I've tried with my Maxx back in the day kept it warm through charging.
007shark said:
It works, but many of us have problems with the Qi charger disconnecting charge at 100% and then reconnecting after about 5% has drained. Motorola is looking into it. I may be picky on which Qi charger you use.
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Click to collapse
Hm, I haven't had this issue yet. I use a cheap generic three coil Qi charger. Is the issue just Qi or PMA chargers too? Because I was looking at buying another but this issue would be a little annoying to me.
007shark said:
It works, but many of us have problems with the Qi charger disconnecting charge at 100% and then reconnecting after about 5% has drained. Motorola is looking into it. I may be picky on which Qi charger you use.
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Click to collapse
Exactly how it should work to prolong battery life. Keeping any battery (especially lithium) full charger for long period of time will significantly decrease its capacity.
My phone gets very warm wireless charging. I prefer fast charge
Sent from my XT1585 using XDA Premium 4 mobile app
Zeljko1234 said:
Exactly how it should work to prolong battery life. Keeping any battery (especially lithium) full charger for long period of time will significantly decrease its capacity.
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Click to collapse
Never had a problem with that in the past even with wired chargers. I don't think in recent phones that there is actual current on the battery at all times past 100% whether charging wirelessly or wired. I'm pretty sure it goes into a maintenance mode, but it will still show charging on the display which is the important part. That is important if you use it on your nightstand as an alarm clock with wireless charging. My Sony Z3v had no problems staying in a charge state even after 100% but my Turbo 2 does not which causes it to disconnect. It will reconnect after it loses about 5%. If I don't have it silenced, it will wake me up when it reconnects. It also affects any tasks you have programmed to happen when it is charging.
From my understanding, the first Turbo did not have this problem. I think it cropped up from the inclusion of the powermat charging or maybe something related to the 810 processor. Anyway, just waiting for a definitive answer from Moto.
---------- Post added at 05:54 PM ---------- Previous post was at 05:48 PM ----------
Xelios029 said:
Hm, I haven't had this issue yet. I use a cheap generic three coil Qi charger. Is the issue just Qi or PMA chargers too? Because I was looking at buying another but this issue would be a little annoying to me.
Click to expand...
Click to collapse
Read the thread at the Moto Support Forums. https://forums.motorola.com/posts/215aa2bb51
It doesn't seem to affect everyone which may mean it is more dependent on your charger.
damkol said:
Maybe I did not notice this problem - as I put the phone on charge in the evening, until the next morning I take it to work.
I use cheap qi charger from ebay - ~$2.5
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Click to collapse
ahahahahhaha.....it's really cheap !!!:laugh::laugh::laugh:
RGDROID said:
Use a ravpower qi charger every night, no issues, phone comes off 100% full, cool to the touch. I know some units I've tried with my Maxx back in the day kept it warm through charging.
Click to expand...
Click to collapse
Have any Qi charger brand to propose ?
I'm using a Samsung Qi puck - not the newer round plastic one, but the older more squared soft-touch one. Works great, I don't have the 100% disconnect issue.
I use the tylt qi charger the desk top one so my phone is sitting at a 60 degree angle. It works great no issues and every morning my phone is at 100% and cool to the touch
This all sounds encouraging. I think it would be helpful if people could also add a few common notes:
charger / model
any case they have on the phone (or not) when using a Qi charger
whether the phone must be in a certain orientation (e.g., horizontal vs vertical) to charge
whether the phone is at 100% - and stays there after a charge
whether the phone is cool / warm / hot once charged
A cleaned up list developed from this would be a good resource for the user community
Tylt works great phone gets warm. Itian charger is cheap from Amazon but is very finicky.
Sent from my XT1585 using XDA Premium 4 mobile app
Really, Zeljko?
Zeljko1234 said:
Exactly how it should work to prolong battery life. Keeping any battery (especially lithium) full charger for long period of time will significantly decrease its capacity.
Click to expand...
Click to collapse
Uhm, that's one of the sillier things I've read today.
If it drains to 5% it's not terribly useful as a charge system regardless.
A charge controller chip is supposed to be designed to PREVENT the problem you just described.
Each charge cycle, regardless of it's form shortens the life of the battery, period. If you charge it up and then let it deplete it like that, you're damaging it as much as if you left it charging.
You kind of need to leave the stupid thing plugged in or in some wireless charge hysteresis loop so that the device isn't drained. In light of the charge system being supposed to keep the battery out of the loop until it needs to charge it again (some threshold below 100%) it shouldn't MATTER if it's "plugged in" and the device won't be pulling from the battery.
madscientist_42 said:
Uhm, that's one of the sillier things I've read today.
If it drains to 5% it's not terribly useful as a charge system regardless.
A charge controller chip is supposed to be designed to PREVENT the problem you just described.
Each charge cycle, regardless of it's form shortens the life of the battery, period. If you charge it up and then let it deplete it like that, you're damaging it as much as if you left it charging.
You kind of need to leave the stupid thing plugged in or in some wireless charge hysteresis loop so that the device isn't drained. In light of the charge system being supposed to keep the battery out of the loop until it needs to charge it again (some threshold below 100%) it shouldn't MATTER if it's "plugged in" and the device won't be pulling from the battery.
Click to expand...
Click to collapse
You're talking like battery expert. Well, maybe you're. Then contact those guys and tell them they're wrong
http://batteryuniversity.com/learn/article/lithium_based_batteries
I picked up 3 Samsung qi chargers at 6 quid each on offer on Amazon (UK). They work very well although they are more a convenience thing rather than a method of charging. I use one at work. One in the bedroom and one next to the Xbox great for the work desk to keep the device topped up and frees you up from plugging and unplugging constantly BUT.... It takes absolutely ages to charge so you dont go expecting to be dumping your cabled chargers. I use the work one most of the time as I'm out and about a lot and its very useful to be able to just grab the phone without unplugging and placing back on the pad when at the desk. The turbo charger gets used at home more coz in more likely to plug in to that and jump in the shower knowing that I'll have a nice reserve of power for the pub so yes they work as advertised and work well great as a trickle charge device when you ain't in a rush. If anyone is interested ping me and I'll spend some time on giving more detailed stats such as charge times from 0% and model number of the devices I use. Away for work at the mo so probably the weekend
Sent from my XT1580 using Tapatalk
Raynic
I bought the Raynic Orchard I. It charges the phone just fine, but I noticed that if the phone wants to wake up because it senses movement, it detaches and reattaches to the charter, which gets very annoying. I moved the phone to an angle where it couldn't see me (but I could see it; sensors were under my monitor stand but the rest of the phone was sticking out) and everything went smoothly after that.
Verizon QI charge stand, Verizon case, have to charge upside down
To charge our new Turbo Droid 2 in a Verizon QI stand with the Verizon case on it, the phone must be upside down. It's OK if out of the case. We have a car QI 'base' which it won't charge in either; probably exact same issue, whatever that is. Any ideas appreciated!
jdmba said:
I bought the Raynic Orchard I. It charges the phone just fine, but I noticed that if the phone wants to wake up because it senses movement, it detaches and reattaches to the charter, which gets very annoying. I moved the phone to an angle where it couldn't see me (but I could see it; sensors were under my monitor stand but the rest of the phone was sticking out) and everything went smoothly after that.
Click to expand...
Click to collapse

Nexus 5X Qi Charging Mod

I have been wanting Qi charging since I got my 5X and there is finally a way to mod it. I did not make the following video, just passing it along.
Check out this video here https://www.youtube.com/watch?v=Wx-s47x4UW4
I dont know if my hands are steady enough to solder like that any more.
Looks incredibly difficult to do. I hope someone comes up with something you can clip onto the usb port, I'd buy it right away.
If you watch the very end you can see it cycling between charging and not charging. Something didn't go right and it probably doesn't actually work. I've had this happen before when I modded my Galaxy Nexus for the Palm wireless charger. The receiver inside the phone wasn't getting enough voltage to reliably charge the phone so it would just cycle back and forth between charging and not charging. Heated the battery up really badly and ruined it, had to buy a new battery shortly after and try again. Eventually I got it working properly but I don't know if I would mess with it ever again. It was a pain that took a few days of trying over and over again plus I had a ruined battery. Just should let people know that from experience it isn't as easy as making contact with the pins and it magically works. You have to take in consideration length, gauge, and resistance of the wire while monitoring the voltage.

can plug and unplug charger repeatedly cause harm?

so I found my little sister plugging and unpluging the charger repeatedly, well she's a child I can't blame she was playing,but I can blame my stupidity for leaving my phone with her,luckily the charger wasn't connected to the wall so there was no electricity,anyway the phone charges and everything, but I can see 2 aligned marks on the rubber that covers the port,so what else might have happened? bent port?? is the port inside the phone bendable or tough?
Makes me cringe thinking about it ? if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
AndroiderM said:
Makes me cringe thinking about it �� if everything is still working though it's probably fine but only time will tell if the port fails. If you use wireless charger that will cut down the amount of times you have to plug it in. Before wireless charging I would use charger and ota daily on my Samsung devices and never had a port fail.
Click to expand...
Click to collapse
thank you, well after this accident I will definitely get a wireless charger, but I have a question what do mean by 'time will tell if the port fails' I mean if it got damaged the phone wouldn't charge at all right? another question if any thing bad happened to the port would there be any possibility that It still charges however affect battery life cause it to drain fast for an example?
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
AndroiderM said:
Just saying port couldve got minimal damage and a problem could arise downdown the road. Ex something bent that event breaks after multiple uses. I highly doubt this will happen just an example. All newer phones have safeguards overcharging, undervolting, etc so all you internals are fine especially with the charger being unplugged from the wall. Don't over think it if the phone starts acting up find an excuse to get a warranty replacement
Click to expand...
Click to collapse
OK I got it, unfortunately I can't get a replacement as the 14 days are over but I hope that no harm was done, thank you.

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