Database Users

Week old nexus one, already dead pixels.

Well I received my nexus one about a week ago and I absolutely love everything about it...
Unfortunately I've just noticed two dead pixels on the screen. One top left and the other bottom right. Both about an inch in from the screens edge.
I've seen a lot of posts of people complaining about clicking edges and dust under their screens but I'm pretty sure this is not dust. The specks look identical to each other and are tiny in size. They are mainly visible on light/white backgrounds.
Unfortunately I live far away from any of the Google supported countries so doing any kind of exchange is going to be really difficult :-(
Anyone seen similar issues? Any suggestions?

There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.

kam187 said:
There's a coupla apps on the market to check for dead pixels.
All they do is flash up white, black, red, green, blue so you can see what pixel is stuck. It might be worth trying one of those just to make sure they are actually dead pixels.
If they were working before, they might just be stuck pixels, and alot of toggling between colours may unstick them.
Click to expand...
Click to collapse
But if it was a stuck pixel then you would see it lighting up on dark backgrounds but these are only noticeable on white or bright backgrounds.
BTW I have already tried the market apparently and no joy.
Has no one else been noticing these?

I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.

demo23019 said:
I had one stuck pixel that appeared a couple days after i got my phone
but i fixed it and it came back like 5 times.
But knock on wood its been 4 weeks and it hasn't come back.
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
If i were you I would return it especially were its two pixels and software isnt fixing it.
Click to expand...
Click to collapse
When you say u fixed it what do you mean?
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(

kostodo said:
When you say u fixed it what do you mean?
(
Click to expand...
Click to collapse
demo23019 said:
Mine was weird it would only show on the lock screen and it was very random but once i swiped to unlocked it went away so it wasn't that bad.
Click to expand...
Click to collapse
mine was stuck and it was red sorry forgot to mention that.
kostodo said:
Just to clarify, the dots on my screen look dark like there's no light coming through them. That's dead not suck right?
:'-(
Click to expand...
Click to collapse
OLED have very deep blacks so its hard to tell if its stuck on black or if it is dead
...anyhow if you cant fix it you should return it.

Man returning it is a such a mission as it was bought in Singapore and I'm not even there any more...
I suppose I could find a way to send it back there and then from there back to the US.... heh. The problem is that I only received the handset about a week ago so if these kinds of problems have been reported since the launch whaat says the replacement wont have the exact same issue? Which would then be a massive waste of time and money ;(

Thats the problem i even set up an RMA to return mine but had a gut feeling i would regret it. So i canceled my RMA and prayed the pixel would eventually not stick anymore.
I didn't want to take a chance of getting a referb phone with other issues.

I feel your pain EVERY device that I get now days that has a LCD screen ALWAYS has at least one dead pixel. But to my surprise my Nexus One is 100% fine .

Dead pixel

So I got my Nexus 10 32 GB today. After installing and configuring, I discovered a dead pixel. It's not a stuck pixel (pixel stays at a specific color), but a dead one (always black).
Anyone else with that defect?
BTW, the screen is also not equally lit. It's a little bit darker at the right 30% and the top 5% of the screen (looking at the screen with the camera at the top).
I guess, I have to return it.
PS: I already tried pixel fixing apps to no avail.

OMG given the size of each pixel you must have microscope glasses... how did you find it?
Are you sure it's not a speck of dust?

Really, if there is a dead pixel is not impossible to find one. PPI is PPI. N10 is about 300ppi, lower than the n4 and galaxy nexus. If you can find a dead pixel there then you can find one on this device to. Pixels are about the same size, just over a bigger area, not more density. Sucks either way
---------- Post added at 11:56 PM ---------- Previous post was at 11:53 PM ----------
BTW, no dead ones here bit I have the little bleed in the corner. Problem has actually decreased over time which is awesome because I'm pretty anal. However I also have the darker 5% band below the camera and that is starting to drive me nuts! Not sure whether I'll replace.

Of course, it could also be a dust particle under the glass. Don't know if I could tell the difference.
I found it by looking after the not equally lit screen with the DisplayTester app. BTW, I guess all N10 would have that.

Nexus 10 Pixel ERROR ((
sidamos77 said:
So I got my Nexus 10 32 GB today. After installing and configuring, I discovered a dead pixel. It's not a stuck pixel (pixel stays at a specific color), but a dead one (always black).
Anyone else with that defect?
BTW, the screen is also not equally lit. It's a little bit darker at the right 30% and the top 5% of the screen (looking at the screen with the camera at the top).
I guess, I have to return it.
PS: I already tried pixel fixing apps to no avail.
Click to expand...
Click to collapse
Hello,
i got my Nexus 10 16 GB last week and also recognized some dead pixel. it's really disturbing me and i'm going to send it to Samsung on monday. Hopefully 2months later without pixel errors, i'll get it back. I'm really frustated ((
Please take a look at the picture and give me a feedback how many pixel are defect and what you would do.
thx and greets

Just call Google customer service and explain it to them. They will send you a new N10 upfront and then you can return yours.

Jayrod1980 said:
BTW, no dead ones here bit I have the little bleed in the corner. Problem has actually decreased over time which is awesome because I'm pretty anal. However I also have the darker 5% band below the camera and that is starting to drive me nuts! Not sure whether I'll replace.
Click to expand...
Click to collapse
How long did it take, until the light bleed decreased? I got my replacement today and although it has no dust under the glass and it is more equally lit (still has the darker band at the side of the camera), it has more light bleed than the original N10.

sidamos77 said:
Just call Google customer service and explain it to them. They will send you a new N10 upfront and then you can return yours.
Click to expand...
Click to collapse
What do you mean with a new upfront? do i have to repair it on my own? was it difficult? the ggogle customer service said that i have to get in contact with samsung because it wasn't ordererd over my gmail addy, allthough i got the original google play documents for shipping & payment etc..

If you bought it from the Google Play store, you should not have to deal with Samsung. Google should send you a new N10 and then you send back the faulty one. That's how exchange of faulty devices works with Google.

sidamos77 said:
If you bought it from the Google Play store, you should not have to deal with Samsung. Google should send you a new N10 and then you send back the faulty one. That's how exchange of faulty devices works with Google.
Click to expand...
Click to collapse
:/ i bought it from someone who got four nexus (release /wallet/ problems) and he sold me ones with the original documents without opening it. but google said, because it wasn't ordered over my addy i have to contact samsung. that's another example how google works. i guess i should try it again...

Definitely.

White vertical line on screen Moto X style

Hello,
I have a Moto X Style.
Just a few hours ago started seeing a white very thin vertical line in the middle of the screen that goes from top to the bottom.
Didn't do anything special with the phone, scrolling facebook... just turned off the screen, and then turned it on and voila... it's there
The line is most noticeable in bright blue screen. Tried to take a picture of it, but doesn't have good camera so it isn't noticeable in pictures. Also it doesn't shows on screenshots and it appears even in recovery so it's definitely hardware...
The phone is only 3 months old... But I have unlocked the bootloader and rooted so I think the warranty is void...
Does anyone have/had some expirience with this and can help me?
Or the only way is to pay for a repair?
Thanks in advance...

plazzmex said:
Hello,
I have a Moto X Style.
Just a few hours ago started seeing a white very thin vertical line in the middle of the screen that goes from top to the bottom.
Didn't do anything special with the phone, scrolling facebook... just turned off the screen, and then turned it on and voila... it's there
The line is most noticeable in bright blue screen. Tried to take a picture of it, but doesn't have good camera so it isn't noticeable in pictures. Also it doesn't shows on screenshots and it appears even in recovery so it's definitely hardware...
The phone is only 3 months old... But I have unlocked the bootloader and rooted so I think the warranty is void...
Does anyone have/had some expirience with this and can help me?
Or the only way is to pay for a repair?
Thanks in advance...
Click to expand...
Click to collapse
If no physical damage moto will repair unlocked phones that have hardware failure. Best to get a ticket started and get some help over in their forums. Advanced swap is best even if it costs a couple bucks.
Sent from my XT1575 using Tapatalk

Thanks
Anyway, yesterday happened another strange thing. I was taking pictures with the camera, then noticed that all the screen covered with white horizontal lines half transparent as if it is some sort of interference.. Restarted the phone and the lines disappeared, but also the vertical line got much thinner. You need to search for it really hard to find it. So maybe it was stuck pixels or something? I don't know
So it leads me to confusion. Either i leave it as it is as the problem is barely there, but then I'm afraid it will come back later, or i talk to Motorola, but then how am i gonna prove them if they won't find the line?
Thanks
Sent from my XT1572 using Tapatalk

I would discuss it with them regardless. If you still see the problem then they should be able to as well. Be persistent and very detailed about the problem. If you can get photos magnified showing the issue more clearly, even better as it clarifies the exact problem.
Sent from my XT1575 using XDA-Developers mobile app

dottat said:
If no physical damage moto will repair unlocked phones that have hardware failure. Best to get a ticket started and get some help over in their forums. Advanced swap is best even if it costs a couple bucks.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Gonna try this. Thanks.

Screenshot
Screenshot lol dont need a camera.

Iceburn1 said:
Screenshot lol dont need a camera.
Click to expand...
Click to collapse
OP already stated it doesn't come up in screenshots. It's clearly a hardware issue...

I have this issue I believe. Except that it's when I dim the screen the previous images on the screen will not refresh.
See video I shot of it, at 1min 30sec I can start to see the ghosting. The white lines come and go too, usually when the screen is off and I wave at it to get the circles to appear so I can pause/play music. The more black on a screen the more likely it is to get lines down it.
https://www.youtube.com/watch?v=1DGNIANLzKA

Any luck in fixing this? My phone has the same issue and I keep reading things that say its a driver problem. Really seems to be hardware to me though, given that the same issue shows up in recovery mode...

Hi, same issue here. Had it for ages now, tried to return mine but Moto refused repair as my bootloader is unlocked. Have this issue in each and every ROM I try, stock or custom. Definitely seems like hardware.
If I keep the screen brightness up above 50% it's fine but anything below about 50% and it's unusable.
Sent from my ONEPLUS A3003 using Tapatalk

Same issue since some days

White dots across the screen when rendering some images.

I don't know if anyone else have this issue since nobody has mention it on this forum or ZTE USA forum but there's a weird image rendering bug on mine. It basically shows a bunch of white dots that look like dead pixel across the screen horizontally. It comes and goes but it's pretty damn annoying to see.

So, it seen i am the only one with this issue. Strange.

Sent from my ZTE A2017U using XDA-Developers mobile app

I don't know about the dots, but don't you think "Candy" might get upset if a whole bunch of guys start calling her? It's usually not a good idea to post people's private numbers in a public forum. You never know who's in here.
Always thank those who are helpful...and just ignore those who aren't.

It reminds me of dead or stuck pixels on a DSLR sensor. DSLR's often have some means of mapping them out, but I doubt that smartphones have that capability.
Might want to read up on this and then decide if you want to return your device or have it repaired. Kind of a bummer, considering the short supply atm.
Search on google for "dead/stuck pixels on smartphones". Can't post any links yet.

Catalana said:
It reminds me of dead or stuck pixels on a DSLR sensor. DSLR's often have some means of mapping them out, but I doubt that smartphones have that capability.
Might want to read up on this and then decide if you want to return your device or have it repaired. Kind of a bummer, considering the short supply atm.
Search on google for "dead/stuck pixels on smartphones". Can't post any links yet.
Click to expand...
Click to collapse
But they're also showing up on screenshots, so it can't be an issue with the physical display. Makes me think it's some sort of software/driver issue.

Do these white pixels always show up in the same location? The shot you posted (with the flashlight) has a fairly well defined diagonal line/pattern, running from the bottom left to top right. Can you see the white pixels on a non-black background, like a light colored wall-paper? When you say "screen-shot", do you mean taken with an app on the phone?

Catalana said:
Do these white pixels always show up in the same location? The shot you posted (with the flashlight) has a fairly well defined diagonal line/pattern, running from the bottom left to top right. Can you see the white pixels on a non-black background, like a light colored wall-paper? When you say "screen-shot", do you mean taken with an app on the phone?
Click to expand...
Click to collapse
It's a rendering issue not a dead pixel issue, which is good. The white pixels come and goes. The screenshot was taking on the phone with three finger pinch.

I factory reset the phone and the issue is still there which is extremely odd. I might have to RMA just for this stupid bug.

Might be memory issues or something else with the SOC. I'd definitely RMA.

Ever get a fix for this? I have the same issue and I don't want to have to wait for a return, just got the device today on my birthday :/

I have this issue on a couple of screens, one being my dialer. Here is a zoomed in screen shot. Seems I've seen it in one other display, but haven't noticed it since. I wonder about a fix?
Edit: I've kept the phone, tho I occasionally have a screen with this minor bug. It's clearly not dead pixels, but some software bug. It's so minor. I just wanted to bring it to light in case there was more to it, or a fix.
Love the phone!
Sent from my Axon 7 using XDA Labs

Lol. So I am not the only one. FYI, factory reset doesn't fix so don't bother. It has to do with overlays.
Sent from my ZTE A2017U using XDA-Developers mobile app

It's actually possible for an effect that looks like this to be caused by memory errors. I'd RMA the phone.

Yea, i started the RMA process with advance exchange.
FYI, call 800-617-5065 instead of the CS number they have on their site.
Axon 7 customer are "VIP" apparently and that number goes straight to a CS rep right away. Kudo for ZTE for that.

Having the same white dots pop up on my Axon 7. Thought I was alone on this one. It doesn't show up in my pictures, but only the camera application. Maybe I could live with this.
Sent from my ZTE A2017U using XDA-Developers mobile app

Anybody actually return the device and see if they fixed this issue? @Max
Sent from my ZTE A2017U using XDA-Developers mobile app

Hi
Im shoting in raw with my zte axon 7 and And the dng file is completely filled with white dots evenly distributed over the entire surface o picture

Problem with Pixel XL screen on low brightness (mura effect)

Hi guys,
I am new here, my name is marc and i was an apple fanboy not long ago.
I bought the new Pixel XL. I did not see that in the first week, but yesterday i found someting. I can't be the only one to have this little flaw.
I was in my bed checking some dark (dark i mean not terrorist and sh** lol dark gray dark) website with the brightness low and the night mode turned on. I saw two dark (black line on dark grey) line in the bottom of my phone. When i turn the light of the display a little bit on and they dissapear. They are not easy to catch in picture with my camera because we can see it only with no brightness in the display. I googled it and i found some lookalike issue called mura effect. (Problem of fabrication of amoled screen when low voltage dont turn on pixels.)
I wanna now should i get worried, i saw that many amoled displays have this flaw that is innerant because of the fabric technique? Do those line will grow up with time? Am i the only one with pixel that have this problem, maybe you just didint see it and now you will pay attention (mouahahah ocd spoiler alert)? Is there a fix for this problem?
Keep me posted if you have the same issue with the pixel or other amoled phone as i dont want to be alone in this dark darker screen lol

Marghost said:
Hi guys,
I am new here, my name is marc and i was an apple fanboy not long ago.
I bought the new Pixel XL. I did not see that in the first week, but yesterday i found someting. I can't be the only one to have this little flaw.
I was in my bed checking some dark (dark i mean not terrorist and sh** lol dark gray dark) website with the brightness low and the night mode turned on. I saw two dark (black line on dark grey) line in the bottom of my phone. When i turn the light of the display a little bit on and they dissapear. They are not easy to catch in picture with my camera because we can see it only with no brightness in the display. I googled it and i found some lookalike issue called mura effect. (Problem of fabrication of amoled screen when low voltage dont turn on pixels.)
I wanna now should i get worried, i saw that many amoled displays have this flaw that is innerant because of the fabric technique? Do those line will grow up with time? Am i the only one with pixel that have this problem, maybe you just didint see it and now you will pay attention (mouahahah ocd spoiler alert)? Is there a fix for this problem?
Keep me posted if you have the same issue with the pixel or other amoled phone as i dont want to be alone in this dark darker screen lol
Click to expand...
Click to collapse
Dang man! You are indeed a jerk! Haha, no I'm serious. I just checked it out and I get the same thing. Sometimes the lines if you look hard enough they'll flicker too. Not cool man. Now I feel as if something is wrong with the screen. The colors already drive me a little nuts as they're a bit oversaturated compared to lcd and retina displays. Now I'm gonna look for these lines all the time. Thanks bro

Ahahah sorry mate XD
i didnt see them flicker or move at all here just standing and waiting for me to see them again
Sent from my Pixel XL using XDA Labs

If anyone is interested about an update i chatted with a rep of Google today. I am waiting an email who Will explain to me howto ship or send back the device to a Google store. This is a known issue i am not crazy hehe

Marghost said:
If anyone is interested about an update i chatted with a rep of Google today. I am waiting an email who Will explain to me howto ship or send back the device to a Google store. This is a known issue i am not crazy hehe
Click to expand...
Click to collapse
I spoke with them also and they told me that it's only when on it's lowest brightness setting and nothing can be done as it's a software issue and not hardware. I'm starting to think they gave me the middle finger without me even knowing it. Haha

schwem said:
I spoke with them also and they told me that it's only when on it's lowest brightness setting and nothing can be done as it's a software issue and not hardware. I'm starting to think they gave me the middle finger without me even knowing it. Haha
Click to expand...
Click to collapse
Ahahah yes it seems like they bull****ed you

Marghost said:
Ahahah yes it seems like they bull****ed you
Click to expand...
Click to collapse
So what do you suppose I do now that we know it's a problem? Should I keep explaining to them that it's a problem? Thanks man

Me i was clear i said to them my brand new 1k phone that i Will keep for at least 2 years is defect. I trusted their product this is a build flaw. I was clear that i want them to fix it. Try to be direct and say you trusted them with your new phone. Keep me posted me im waiting for the send back instructions

Marghost said:
Me i was clear i said to them my brand new 1k phone that i Will keep for at least 2 years is defect. I trusted their product this is a build flaw. I was clear that i want them to fix it. Try to be direct and say you trusted them with your new phone. Keep me posted me im waiting for the send back instructions
Click to expand...
Click to collapse
Sounds good. Looks like I just need to be persistent and adamant toward the fact that it is a 1k phone and this issue is, or at the very least, appearsrs to be hardware related. I too plan to keep the device for at least 2 years and if the hardware is already suffering a defect than I could only imagine how bad it will get from repetitive use. Thanks again. I'll keep you posted and let you know what they say when I speak to them again.

My pixel XL is just fine, suffering from none of the shenanigans that the others are
Sent from my Pixel XL using XDA Labs

MLGquickscoper said:
My pixel XL is just fine, suffering from none of the shenanigans that the others are
Click to expand...
Click to collapse
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.

schwem said:
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.
Click to expand...
Click to collapse
The key is to be polite
Sent from my Pixel XL using XDA Labs

They asked me to take some pictures it was pain in the as*. I share them with yall. Google said Will send me a box to replace it.

Marghost said:
They asked me to take some pictures it was pain in the as*. I share them with yall. Google said Will send me a box to replace it.
Click to expand...
Click to collapse
If they ask me to do so I'm not sure I have anything other than my Pixel that will capture it. I literally have nothing with a decent camera aside from my Pixel XL. Hmmm.... What to do....

Ask a friend or a parent with with an s7 or an iPhone lol. My father iPhone6 did the job. My Old s4 didint work to low rez. I Guess.

schwem said:
Well, good for you lucky guy you! Google's trying to tell me it's normal for amoled's. Hah, it is normal for defective amoled's but not properly working amoled's. I am about to give them what for and then ask politely for an rma.
Click to expand...
Click to collapse
Sh*t, my pixel developed these symptoms. Anyway I have an RMA unit on the way. It's nice that they send u the new phone first, so you don't have to go without a phone, which is nice
Sent from my Pixel XL using XDA Labs

I find the lowest to still be too bright on most phones, the pixel xl included. I use an app called iris mini. There's a free version. It greatly lowers the brightness and red shifts the screen and in the week I've had the phone, I haven't noticed this issue of the mura effect. Give that app a shot next time you read in the dark. It might help.
Sent from my Pixel XL using Tapatalk