Database Users

Has the multimedia dock been released yet?

I ordered it Monday from At&t and it has not shipped out yet it is still "in progress" when i check the order status. At&t told me it should be here in a few days but i know half the time they don't know what there talking about...
Anyone bought one yet? How long did it take to get it? Also Is it worth the 60 bucks?

Yes, I have mine.

I cancelled my order with AT&T and ordered it straight from Motorola. They were cheaper, had them in stock and I should have it by the middle of this week.

I got one but can't pair the keyboard with any of my 4 different Atrix's
Sent from my MB860 using XDA App

gsmith53 said:
I got one but can't pair the keyboard with any of my 4 different Atrix's
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Make sure you have the batteries in properly

If it's out, it seems on back-order everywhere. I checked Amazon and they wanted less than both Motorola direct and AT&T, but I ended up going into an AT&T store and asked if they could match and they did, free shipping too. It's not due to ship until March 8th, but Amazon said the same thing. Just need to be patient.
My Phones:
Motorola MicroTAC Elite
Nokia 7160
Nokia 6340i
Nokia 6230
Nokia 6682
HTC Tilt
HTC Fuse
HTC Tilt2 (custom ROM)
Samsung Captivate (custom ROM,rooted)
Motorola Atrix (rooted)

I still haven't got it yet, anyone else?

I ordered mine Feb.20 but until now I still haven't received it, I even tried cancelling my order but the rep told me that there's no way for them to cancel it...who wouldn't be pissed off?

yhe2x said:
I ordered mine Feb.20 but until now I still haven't received it, I even tried cancelling my order but the rep told me that there's no way for them to cancel it...who wouldn't be pissed off?
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I would buy another one and refuse delivery when it does ship. If they still charge you, dispute it with your card. Tell them this is what you're going to do when they say they won't cancel it. If it hasn't shipped, they can still cancel, no matter what they say.

I had a phone on order, when I found it cheaper at Best Buy. I bought the Best Buy. When I called AT&T to cancel my order (18 hours after placing the order), they told me it was in the "shipping process." I asked how to stop;return it. The CS rep said either wait until I received it and then return it for credit, or refuse to accept it when delivered. When it got back to the shipping origin it would be automatically credited to me. He recommended the latter, just refuse to accept from Fedex. I did that, and 3 weeks later a credit showed up on my card. It worked!

Its been like 2 months now and i still haven't got it. Yesterday i got an update email from att and was literally screaming and jumping up and down in my computer chair thinking finally its about time it ships out! well then i read the email and the order has been canceled! Couldnt they of told me that a month ago?

You love me
www.mobilecityonline.com/wireless/s...=organic&utm_term=89459N&utm_campaign=froogle
Sent from my MB860 using XDA App

seh6183 said:
You love me
www.mobilecityonline.com/wireless/s...=organic&utm_term=89459N&utm_campaign=froogle
Sent from my MB860 using XDA App
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Click to collapse
I do love you, very much

And for the record that's where I got.mine and they like next day aired it. It was here very fast. Also I didn't mind saving 50 bucks either
Sent from my MB860 using XDA App

Affordable Mobiles Orders

Thought to start a thread for those of us that have ordered from their website.
I ordered a Black One last week via uSwitch. The £30 upfront fee has been deducted(not sure if they deduct straight away when ordering) on 02.04 and T-Mo have done their in and out of £2. When I called yesterday I was told that they will send an email before they ship, which I am still waiting for. They also said that they were expecting stock in yesterday, but I assume that was BS as their facebook page is saying next week in many instances.

I've spoken to them twice today and in the morning I was told stock will be in either today or tomorrow and in the afternoon they told me that they've received an email from HTC saying the delivery has been delayed till next week and they're looking at Tuesday (9th) or Wednesday (10th) for posting the handsets at the earliest.
Called tmobile direct to see if they can match the pricing but won't budge from £26pm for the tariff and £170 for the handset up front which is ridiculous.
Will just have to sit back and wait now.

That really sucks. Will just have to be patient I suppose. Not too worried about waiting another week I suppose it will arrive One day

Ordered on 23rd March, they informed me that they would have a stock update today (6th). Got shipping email last night for 24 hr delivery, so should be here today!! Can't wait!

Ordered my black One Thursday night 10pm. Friday 5th they received silver but no black. Apparently they are getting both in on Monday 8th.
My case had came, just no phone yet. They said I am getting the media link so all is well.
T-Mobile £26 a month. £30 upfront for the phone, except I got £40 cash back which has already been confirmed .
Sent from my HTC Incredible S using Tapatalk 2

Ordered my black One Tuesday afternoon while they were stating in stock but allow 24 to 48 hours for delivery.
Nothing yet.
Am hoping they come in early next week so I don't have to make arrangements to be home!
Have been tempted to get a silver One from a Three store but have resisted!
£34 for the One Plan, clearly designed with The One in mind, hah, and £40 Quidco and the media link!
Sent from my Nexus 4 using Tapatalk 2

I used them last year and everything was fine with my order :good:

I'm guessing its not just me the site isn't working for ?
Sent from my HTC Incredible S using Tapatalk 2

Just rang them up. They have only received the silver One's today and apparently they have a lot more orders for the silver than the black. They should be receiving the Black One's tomorrow it Wednesday. Just hope they have enough stock to ship my order.
Sent from my HTC EVO 3D X515m using xda app-developers app

They told me today via Facebook that they're hoping to get some black ones in some time this week, but can't guarantee it.

They have had more silver today, but still no black
Sent from my HTC Incredible S using Tapatalk 2

When I spoke to the guy, he said that perhaps today or tomorrow they would get them in. Holding thumbs by tomorrow at least.
Sent from my HTC EVO 3D X515m using xda app-developers app

Spoke to a woman today told her i have been on pre-order for the black one since the begining of march she told me i should recieve mine monday or tuesday next week as they ate still back order till the end if this week.
Sent from my LG-E400 using xda app-developers app

Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.

Tyrrell9 said:
Have heard they've now run out of media links. Quite annoying for me, as it's the only reason I changed my order over from buymobilephones.net.
Click to expand...
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Did you email them to confirm you would receive one? I made a point of doing this so that if they do not send me one I can ring and abuse them.
Sent from my HTC Incredible S using Tapatalk 2

Well I took the plunge and signed up to the £26 T-Mobile deal and 29.99 upfront because it seemed such a good deal! Not to mention the HTC media thing (if I get one!)
Got all the way to the end and it said I'd been referred and the number on the refer page didn't ring / nobody answered. Then got 2 missed calls from a T-Mobile 0845 number and haven't heard anything since! No emails either.
Emailed the [email protected] address and had a standard email saying about credit checks might delay orders and rang t-mobile and they have no record of anything so I'm in limbo-land! I guess I got somewhere because I had the 2 missed calls but not had anything since!
Here's hoping that everything goes through and there's little delay!

Ordered my silver one on the 28th and it arrived this morning with no sign of any media link. Spoke to them via Facebook and they said they had run out of media links as they were limited. However, I have read they others have received this that ordered after me, so not a happy bunny as you can imagine.
Still the phones a bit special and well worth the wait
Sent from my HTC One using xda app-developers app

They had better have one for me. I called specifically to confirm that I would be getting one as it did not show when i pre-ordered and they said that I would be. I cancelled my 02.03.13 order on MPD because this was marginally cheaper AND they were giving the Media Link free. If I dont get it I will be p....ed, and they will hear all about it.

I called Buy Mobile Phones today to ask if it were likely that I'd receive a black One sooner if I were to order with them now rather than keep my order with Affordable Mobiles.
He said that they both share the same stock pool, which is interesting as both companies have different addresses, though both are A1 Comms. I asked if they had ever received black handsets, to which he replied that they had, but they were sent back due to a quality issue.
The main reason I called is that BMP have a customer area and they answer the phone a lot quicker than AM! I don't know if BMP have priority though, being the parent company.
I read on Facebook that Mobile Phones Direct are emailing all waiting customers daily, no matter how small the news. Goes a long way though!
Sent from my Nexus 4 using Tapatalk 2

Affordable Mobiles nightmare
I avoided Affordable Mobiles this year after an horrendous episode with them last year. Basically even after confirming my cancellation for a One X, they went ahead and allowed a contract with three to complete, it took me weeks to get things sorted and never received any sort of apology. I've always got phones online through these type of resellers but this year I went straight into one of my local three stores, ten minutes later walked out with a new HTC One Silver.
The reason I did this was after googling how to dismantle the htc one, I learned that it's virtually impossible to repair the phone screen. I can only imagine the trouble I would have with the likes of Affordable Mobiles in trying to get a repair. Was assured by three that the phone would not be sent away if repair was needed but would be replaced. That sealed the deal for me.
Had mine 10 days now and it's awesome. I would advise avoiding the double dip official flip case, it's awful.
I hope you all enjoy your new phones when they arrive

Did I get lucky or did this happen to everyone?

So I got a sprint lg g4, and I registered for the free battery and 32gb sd card, so I waited a while and hadn't received a confirmation email, so I sent lg an email asking about a status update, two days later I got the extra battery, charging cradle, and sd card, about a week after I received it I get an email from lg telling me the items shipped...I thought nothing of it, so today I check my mail, and I got another battery, charging cradle, and 32 gb sd, did this happen to anyone else?

I believe somebody else accidentally received 2 also. They posted in one of the promo threads. 2 spare batteries is awesome. Gone all day? Take 2 full batteries......

20degrees said:
I believe somebody else accidentally received 2 also. They posted in one of the promo threads. 2 spare batteries is awesome. Gone all day? Take 2 full batteries......
Click to expand...
Click to collapse
I got two because I filled out the promo and got one, then had to return the phone and get another do to a defect, so on the one they sent me I filled the promo out again and photo shopped the receipt to look like a separate purchase and they sent me another.

shootind5nukes said:
I got two because I filled out the promo and got one, then had to return the phone and get another do to a defect, so on the one they sent me I filled the promo out again and photo shopped the receipt to look like a separate purchase and they sent me another.
Click to expand...
Click to collapse
Fast Fraud Freddy.

I received a 2nd battery package in the mail. I only bought one phone, only applied once.

20degrees said:
Fast Fraud Freddy.
Click to expand...
Click to collapse
I promise I won't lose any sleep over it tonight

shootind5nukes said:
I got two because I filled out the promo and got one, then had to return the phone and get another do to a defect, so on the one they sent me I filled the promo out again and photo shopped the receipt to look like a separate purchase and they sent me another.
Click to expand...
Click to collapse
Nice, so you commit fraud and you post it on a forum gloating while you type.
You were defiantly raised with a lack of morales.[emoji34]
Sent from my LG-H815 using Tapatalk

grneyez said:
Nice, so you commit fraud and you post it on a forum gloating while you type.
You were defiantly raised with a lack of morales.[emoji34]
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
Sounds like you really figured me out. I was gloating while I was typing.....it's like you were here watching me type.....
Edit: And despite how I was raised I turned out way better than you.

shootind5nukes said:
Sounds like you really figured me out. I was gloating while I was typing.....it's like you were here watching me type.....
Click to expand...
Click to collapse
Be proud of yourself..
Sent from my LG-H815 using Tapatalk

Can you sell me one?

oile said:
Can you sell me one?
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I just applied for another because I bought one for my girlfriend, I'll give it to you if you pay shipping. But it's going to be just a leather back and battery with cradle.
hell I don't need the sd cards I already have I'll ship it to you if you pay shipping.

shootind5nukes said:
I just applied for another because I bought one for my girlfriend, I'll give it to you if you pay shipping. But it's going to be just a leather back and battery with cradle.
hell I don't need the sd cards I already have I'll ship it to you if you pay shipping.
Click to expand...
Click to collapse
Of course I pay the shipping! Pm me with the details thank you!

oile said:
Of course I pay the shipping! Pm me with the details thank you!
Click to expand...
Click to collapse
will do

That happened to me with the G3 battery promo in a somewhat different manner. The tracking for mine showed delivered, but no item in my mailbox, nor did the mail carrier have any knowledge of it. I waited a couple of weeks and then emailed LG, they sent a replacement with a new tracking number that arrived less than a week later. 2 weeks after I received the replacement, the original showed up in my mailbox even though it said it had been delivered 3 weeks prior.

Applied once and received 2 batteries and SD cards
Sent from my VS986 using Tapatalk

I received 2 also I just got me second set today

I received my first promo pack of battery, charger, and SD card 6 days after purchasing and registering(June 21st purchase)
I got a second promo package in the mail on 7/9. Only registered once. Did get two emails about the package being shipped.
I am yet to receive the 128gb SD card through T-Mobile promotion.... But I did get an email confirming it was on the way(7/7)
Somebody at LG is going to get let go lol

Free Gear VR - How to claim!

Claim here: https://promos.samsungpromotions.com/gearvr/Mobile

You wait until 3/4 for the website to go live. Also that reciept isn't going to help you fully. You still need the Mac Address. So either way you still have to wait for the phone.

Tidbits said:
You wait until 3/4 for the website to go live. Also that reciept isn't going to help you fully. You still need the Mac Address. So either way you still have to wait for the phone.
Click to expand...
Click to collapse
Gotya thanks!!

Don't forget

I hope they accept screen shots of receipt cuz I bought mine online

JoshuaFCB said:
I hope they accept screen shots of receipt cuz I bought mine online
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Same! i feel like very few people go in a store just to preorder, ya know? If you're preordering a smartphone, you most likely have internet access, ergo, not getting a paper receipt

Yes they allow screenshots of the receipts. I did that last time with the Note 5 for the free Netflix.

On sprint you have to add the gear vr manually or purchased manually and the CS said it comes together as a package.

jhun80 said:
On sprint you have to add the gear vr manually or purchased manually and the CS said it comes together as a package.
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This. I just ordered two S7 Edges to get one half off and when I added the Gear VR it zeroed out. Only thought it would work for one VR but I decided to add another and still $0. It wasn't til I added the 3rd VR that the price went up.
Sent from my SM-N915P using XDA Free mobile app

I pre-ordered from Best Buy online, and it appears that the two free items are coming to me from Best Buy directly.

I received my phone and have to wait till the 4th. The Samsung offer website only allows me to input my email to be notified when it's up I guess.

Looks like I will be out of town the week the vr form is open and when the phone comes in from att. Do I need the phone or can I use the emailed receipt? If I need the phone will they keep allowing the orders to come in for the free vr till the end date since I will be out of town?
Sent from my SAMSUNG-SM-N920A using Tapatalk

DLovo313 said:
I received my phone and have to wait till the 4th. The Samsung offer website only allows me to input my email to be notified when it's up I guess.
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Just got my S7 Edge today and had the same experience trying to claim the perks. Nice to find this thread and that I am not alone in trying to figure this out.

Its always better to buy in a shop , mainly because you get to see the phone in real life , plus if there is something wrong with the phone you swap it on the spot , also shops have coupons to claim the free vr as well
Sent from my Nexus 6 using Tapatalk

peekie said:
Its always better to buy in a shop , mainly because you get to see the phone in real life , plus if there is something wrong with the phone you swap it on the spot , also shops have coupons to claim the free vr as well
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Well if t-mobile gave us our pre-order phones in store 2 weeks before the official release date that would be great but we all know that's not happening.

Website is live to claim the VR. Just finished the process. Make sure to have a copy of receipt for final steps.

Jayster0966 said:
Website is live to claim the VR. Just finished the process. Make sure to have a copy of receipt for final steps.
Click to expand...
Click to collapse
I was actually coming on here to post the same thing. I attached my signed lease agreement... I hope they accept that.
Sent from my S7 Edge using XDA Labs

I attached my purchase confirmation email from T-Mobile. It has all of the information they should need, hopefully that works.

I just submitted as well. I printed my payment processing email from T-Mobile to a PDF file as my receipt and listed the date that they charged me as the date of purchase (transaction date as listed in the email) - it wasn't clear if they wanted the order date or the date that the purchase was actually processed so I went with the latter. Hopefully they spot both dates when they go to match it up.

I just completed my claim form as well.
I know someone is going to ask so you need 4 things to process the claim:
-Date of Purchase
-IMEI (In Settings>About Phone)
-Wi-Fi MAC ADDRESS (In Settings>About Phone)
-Photo of your Receipt (I sent a PDF of a email I got from t-mobile that says "Here's your Receipt" which includes the information they request on the receipt being, Qualifying Purchase or Lease, Date of Purchase or Lease within the purchase period, and the Name on the Receipt must match the name on the offer claim form.)
https://promos.samsungpromotions.com/gearvr/Mobile

Google canceled my order for no reason !

I preordered 32gb Black pixel XL the minute it was announced on the 4th.
Everything went through fine and I got a confirmation email of the order.
Then I notice that there are no funds on hold in my account .
I think nothing of it and figure they will hold funds when it ships .
Fast forward to Monday the 17th .
I call customer service to inquire when I should receive my phone and why there isn't a hold on my bank account for the funds.
They tell me that I should receive the phone between the 26-28 of October .
And that I will be charged when it ships.
That my order is processing and every is fine .
Last night I get an email from Google saying that my order has been cancelled.
It states to reason as to why ....
So I call customer service , they tell me its a billing issue and transfer me to google wallet .
We verify that my billing and mailing addresses match and they do .
Next we get on a 3 way call with my bank to see if their were any declines from their end .
Once again nothing , the bank has no record of google ever making any attempt to charge it hold funds.
The customer service representative from wallet says " well everything looks fine , so you should go ahead and place an order again "
I said to them it's sold out , how do you want me to do that .
They had no answer for that .
Then she transfered me to the ordering department .
I went back and forth with them about what took place , they escalated it to a tier 2 person , in which they told me to join the waiting list .
This is complete bull**** , they canceled my order for no reason and now I have to get on a waiting list for a phone that i ordered and got confirmation was shipping next week .
What can I do at this point ?
Thanks
Sent from my Nexus 6P using XDA Premium HD app

That sucks. One thing to try is pleading on twitter. Many companies hate when you make something public on social media so you may get a better response.

Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.

Mickle187 said:
Same thing happened to my order. Came in to work today to the cancelled order email. Contacted them via phone and chat and was told something happened in the system and a bunch of orders got cancelled and that there was nothing they could do about it. Absolutely ridiculous! Having ordered over two weeks ago only to get on a wait list now and probably not get the free VR headset!? Really wish this was a regular retail store so I could take my business elsewhere.
Click to expand...
Click to collapse
I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app

sitnlow4life said:
I was on the phone with them for an hour .
Do you feel like they can make this right at all ?
Going to call again today after work , they need to do something here
Sent from my Nexus 6P using XDA Premium HD app
Click to expand...
Click to collapse
So far it doesn't seem like it. All I have been told is that I need to get on the wait list. That is unacceptable as it looks like it will push the order out 1-2months and we would be screwed out of the VR headset. I just called back myself to try talking to someone else or a manager if needed. They said they had to check on something and they would call me back in 5 minutes (we shall see if they do).
The only acceptable resolution for me is for them to reinstate the order and get it shipped out soon as well as still providing the codes for the headsets . After committing to spend over $1600 with Google for two phones I think that is fair on my part.

If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.

frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
Click to expand...
Click to collapse
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.

frch0603 said:
If you are getting the 32GB, it often goes back on sale multiple times a day. I say 1/3 times I checked the 32GB is available, the 128GB is the hard one. Just keep checking and you will be able to order another one. I used their financing, that might help too if you can, don't have to deal with another bank. No reason not to at 24 mo, 0% interest. Saves yourself a tiny bit through the time value of money.
Click to expand...
Click to collapse
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk

Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
Click to expand...
Click to collapse
Ya, you think they would just force an order in, even if they have to add it to the next batch, just put it in reserve.
---------- Post added at 07:39 PM ---------- Previous post was at 07:33 PM ----------
bazofia said:
You will get a hard inquiry in your credit report, that was the reason I didn't finance.
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
Yes you will, that is the only down side, so make sure you have no problem with your credit being affected by that.

Mickle187 said:
I used the Google financing and the order was still cancelled! I have 3 different email addresses set on the wait list since I am trying to get 2 phones. I am constantly checking to see if I can grab one. If I can get an order in for two by tomorrow I will be satisfied. Not happy, but satisfied.
Click to expand...
Click to collapse
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.

Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
That's where they left off with me last night.
Escalated and awaiting an email ... Meanwhile the phone launches at best buy and Verizon tomorrow.
Really weighing out my options at the moment to make sure I don't left in the dark.
Sent from my Nexus 6P using XDA Premium HD app

yeah, really blows. I don't want any other phone but really need a new one. I really don't want to buy from VZW or anyone else with their fingers in things. Worst case I wait until they are available again but I am still going to be very bitter about being screwed out of 2 VR headsets.

google pre order system works backwards.

Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.

There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?

Reely said:
Same thing happened to me today at 3pm. I had google finance and pre ordered the phone on October 4th and all of the sudden it got cancelled.
Click to expand...
Click to collapse
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk

thafngame24 said:
Does your order show cancelled in the order history on Google store website?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Yes, it does. :/

Mickle187 said:
I just called back again and pressed the issue. They finally escalated the issue but this just means they emailed me to tell me I would hear back in 1-2 business days. I made it clear that this defeats the purpose as by then the preorder is over and I loose the headsets.
Not holding my breath here though.
Click to expand...
Click to collapse
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app

jjayzx said:
There seems to be a lot on canceled orders on here alone. I wonder if it scales up with everyone that pre-ordered? If it does, could it be google canceled random people due to low supply?
Click to expand...
Click to collapse
It definitely isn't everyone. I have a buddy who ordered one the same day and he also financed with Google. His order has not been cancelled as of now. Granted he did get the regular Pixel so maybe it is related to the XL only?
They claimed to me on the phone that two nights ago at 3am something happened and the orders had issues/got cancelled and that it happened to many orders.
---------- Post added at 01:21 PM ---------- Previous post was at 01:16 PM ----------
madmaverickmatt said:
just a heads up. I called Google the other day to ask about the pre order promotion. I said specifically that I wanted to take advantage of it but was afraid that I would miss it because the window was closing.
The rep from Google told me not to worry that "no matter when you order, if you get this phone, you get a headset".
Verizon seems to be doing the same thing. I called them and they gave me a promo code over the phone they said you just need to activate a phone to use the promo. Doesn't seem to matter when you buy.
I think it was setup this way just to build hype.
Sent from my SM-G935V using XDA-Developers mobile app
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Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...

Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
Hum, I do not see it listed anymore either.
My spider sense tells me i was lied to yesterday.
Damn.
Interesting. One of the people I spoke to said that the promotion was ending at midnight tonight. Another one simply said "as long as the promotion notification is on the website, it is active". The last person I spoke with who escalated it to 2nd level told me that, while she couldn't guarantee anything, in the past they have given vouchers to make up for it if the promo is missed due to this. Interesting that this same type of thing happens each year with the preorders...[/QUOTE]
OK , Update:
I just got off a chat with Google and this is what they said:
Raul D10:44 AM
Thanks for contacting Google Support. My name is Raul D.
Matthew 10:44 AM
Hi, Im matthew
Raul D10:44 AM
Hello Matthew!
Matthew 10:45 AM
Good morning, I called yesterday and expressed that I was interested in taking part in teh preorder promo, but that I didnt think that I would be able to make teh cut seeing as teh 128gb version is sold out.
Matthew 10:46 AM
The Rep told me that It didnt matter when I ordered teh phone that I would get a free headset as long as I was on teh waitlist. Can you please verify this for me?
Matthew 10:46 AM
Please forgive my spelling.
Raul D10:47 AM
I'd really like to see if I can assist.
Matthew 10:47 AM
Thank you
Raul D10:47 AM
You're welcome.
Raul D10:47 AM
Please let me've a look in to it.
Raul D10:48 AM
US customers who pre order a Pixel or Pixel XL from Google Store or Project Fi will receive a promotional code for a Daydream View at no cost.
Raul D10:48 AM
This promotional code is only redeemable through the Google Store.
Raul D10:49 AM
Daydream View will NOT ship with the Pixel device.
Raul D10:49 AM
A separate email with the subject "Your Daydream View VR headset" will be sent to you after your order confirmation email which will include more details in regards to the promotion [EXAMPLE].
Matthew 10:49 AM
OK , That works, but how about if you missed the preorder because your on the wait list?
Raul D10:50 AM
This outlines that you should receive your promotional code approximately four weeks after your device ships.
Raul D10:50 AM
The promotion has no definitive end date and is only valid while supplies last. Codes will expire 12/31/2016.
Matthew 10:52 AM
ok, cool, so even if I do not place the order by yesterday 10/19/2016, as long as I order and have my device before the coupon code expires on 12/31/2016 than I should still receive the promo code for a free vr headset. Correct.
Raul D10:53 AM
I'm sorry, this is only valid while supplies last.
Matthew 10:54 AM
OK, so as long as I order my device when it becomes available, and while supplies last I should still get a promo code e-mailed to me? Is that accurate?
Raul D10:54 AM
Yes.
Matthew 10:55 AM
Wonderful, thank you, so it doesn't technically need to be a pre-order, its just a while supplies last promo effectively then. Thank you, That makes me feel better.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
I'm glad I could assist.
Matthew 10:56 AM
Thank you for your time this morning.
Raul D10:56 AM
You're welcome.
Raul D10:56 AM
It looks like you're all set.
So yes it looks liek were all set as long as we get teh device before they run out of headsets lol.