Stock charger doesn't charge unless I reboot? - Nexus 6P Q&A, Help & Troubleshooting

Hey guys. This just started happening to me this morning. My stock charger/cable won't charge my 6p at all unless I reboot it. Nothing will happen. After a reboot, everything is fine. However, my wife's 5X charger will charge it just fine without a reboot.
Obviously something is wrong with my stock block or cable, but why would it require a reboot to get it to work?

babtron said:
Hey guys. This just started happening to me this morning. My stock charger/cable won't charge my 6p at all unless I reboot it. Nothing will happen. After a reboot, everything is fine. However, my wife's 5X charger will charge it just fine without a reboot.
Obviously something is wrong with my stock block or cable, but why would it require a reboot to get it to work?
Click to expand...
Click to collapse
It sounds like it is a firmware problem actually. Been seeing it pop up on Reddit and some other sites.

nathanchance said:
It sounds like it is a firmware problem actually. Been seeing it pop up on Reddit and some other sites.
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Click to collapse
Yeah, now that you mention it, maybe since I have to reboot it to get it to work. Weird. It's never happened before and I've had it for a couple months.
I bought a new block and cable (needed a travel one anyway) to see if it makes any difference. No biggie. It's just weird that I only have issues with the stock charger. Everything was normal with my wife's charger. Hmmm
Edit: I also forgot to mention this has happened to me twice today. I've had to reboot both times.

Related

Phone almost Died!

Hey Guys!
So this morning I almost had a heart attack. I left my phone connected to the charger overnight and when I woke up this morning it wouldn't respond! The power button did not work and I couldn't unlock the phone or even put it on silent. The touchscreen froze up or something. I tried removing the battery but no luck. So I had to factory reset the phone, now it works but I lost my apps/widgets and customizations
Any idea why this happened? I don't want it happening again.
Proteus27 said:
Hey Guys!
So this morning I almost had a heart attack. I left my phone connected to the charger overnight and when I woke up this morning it wouldn't respond! The power button did not work and I couldn't unlock the phone or even put it on silent. The touchscreen froze up or something. I tried removing the battery but no luck. So I had to factory reset the phone, now it works but I lost my apps/widgets and customizations
Any idea why this happened? I don't want it happening again.
Click to expand...
Click to collapse
Any recent changes to the phone software-wise? New widgets, Launcher, or something like that? How far in the boot process did you get after the battery pull? Did the animation start, etc?
If you're running clockwork recovery (and you should be! ) then I would have tried wiping cache and dalvik-cache (if you didn't) first before resorting to a full factory wipe.
I'm running stock. The only change I made the night before was the wallpaper. After battery pull it would go to the lock screen, except it wouldn't respond at all not even the power button would respond. T
I want to root the phone but I've been having USB problems. The cable I have apparently doesn't allow transfer of data so I orderd an OEM cable that I'm still waiting on.
The cable is just a cable, never heard of a cable that wouldn't allow data to be transfer... And the problems you told seems to be hardware issues and to me It sounds like you have a faulty phone, you should just replace it.
Sent from my Nexus S using XDA App
I can't... bought it off of eBay. I was told to get another cable, some other people seemed to have that problem and a new cable fixed the problem.
Proteus27 said:
I can't... bought it off of eBay. I was told to get another cable, some other people seemed to have that problem and a new cable fixed the problem.
Click to expand...
Click to collapse
i can actually vouch this is true, my brother had a G2 and i used my usb cable to transfer data, nothing. then i got the white one that came with the phone and it worked.
gratti said:
The cable is just a cable, never heard of a cable that wouldn't allow data to be transfer...
Click to expand...
Click to collapse
I've used cables with some pins shorted (in effect disabling data transfer), for a generally faster charging experience. I've owned a few cables bought from everywhere and some doesn't allow for data transfer especially cheap ones I picked up from eerie places.
In any case, if he was using the cable that came in with the phone, I'm pretty sure it is data-enabled unless he pulled it hard enough to damage the data line. That OR he doesn't have the correct drivers installed.
Well, lets just hope its a cable issue & not a hardware issue. Let us know how it goes.
Sent from my Nexus S using XDA App
Same happened with myphone after some app updates (think it was Google earth). Tried restart multiple times without any luck. Then I changed my sim and it worked magically this time!
Came back to my original sim and everything was fine after that.
Sent from my Nexus S using XDA App
I tried taking the sim in and out, didn't help.
After factory reset its working really great now. I'm assuming it was an app or something. Sucks how I lost everything though.
I'm still waiting on the OEM USB. Just to let you know, the USB cable I have lets the phone charge, when I connect it to my MBP or any other computer but there is no option to go into USB mode on the phone and its not detected by the laptop.
I did manage to transfer music using a very great app that I bought, AirSync. Just wirelessly transferred my music over so the USB not being able to transfer data isn't to much of a big deal anymore.
UPDATE:
So I just received an OEM cable and charger. IT WORKS!
I can finally connect my MBP to my Nexus S.
Next step: Root

Nexus 7 boots when plugged in, freezes when unplugged

I've had an issue with my nexus 7 for the last few days. I found it dead when I had it off and charged. Then it wouldn't charge. Eventually I saw on here someone recommended blowing in the use port to see if that helps, it did. Now though, if the tablet is off and I plug it in, it boots. And if it is off when plugged in, unplugging the power freezes it, which I can demonstrate with the battery screen. Then I have to force reset it to get it to boot. See the quick video I made to show Google support (they are sending me a new device). This started after 4.1.2 rolled out to it. Factory reset didn't fix it. Not rooted or unlocked or anything. Just wanted to share.
Video: youtu.be/MCTogc0YQnw (I haven't posted enough to make a link to video)
Sent from my Galaxy Nexus using Tapatalk 2
rajax said:
I've had an issue with my nexus 7 for the last few days. I found it dead when I had it off and charged. Then it wouldn't charge. Eventually I saw on here someone recommended blowing in the use port to see if that helps, it did. Now though, if the tablet is off and I plug it in, it boots. And if it is off when plugged in, unplugging the power freezes it, which I can demonstrate with the battery screen. Then I have to force reset it to get it to boot. See the quick video I made to show Google support (they are sending me a new device). This started after 4.1.2 rolled out to it. Factory reset didn't fix it. Not rooted or unlocked or anything. Just wanted to share.
Video: youtu.be/MCTogc0YQnw (I haven't posted enough to make a link to video)
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Have the same problem...did switching your device solve the problem???
I haven't had any issues with the replacement device. Factory reset the old one twice and it still happened. Did a fresh format before sending it back and still had same issue. Hasn't heard of anyone else having same issue. Good luck.
Sent from my Galaxy Nexus using Tapatalk 2
flesshy said:
Have the same problem...did switching your device solve the problem???
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Click to collapse
Try unplugging the battery and plugging it back in, could be a loose connection?
You'll have to remove the back to do this.
Transmitted via Nexus7
alferret said:
Try unplugging the battery and plugging it back in, could be a loose connection?
You'll have to remove the back to do this.
Transmitted via Nexus7
Click to expand...
Click to collapse
Agreed, sound's like a battery problem, hense it will boot when plugged in, as power is being provided.
Wereas when un-plugged and dependant on the battery, it shuts down.
Try re-plugging the battery like stated, or attempt to replace it.
If you check the video I put a URL to in the first post (and at bottom), it still runs on battery, but you have to unplug it when it is already on to not g have problems. Works fine on battery if you plug and unplug it when it is on, so I don't see how it could be a loose battery.
http://youtu.be/MCTogc0YQnw
Sent from my Galaxy Nexus using Tapatalk 2

Critical issue with Android 6.0 on DT2

Now that my DT2 updated to 6.0, it has developed a showstopping problem. It instantly powers off at random times, usually when I'm using it. Worse, the power button is ineffective at restarting the phone. The only way to restart it is to plug it into a power source and then press the Power button after it acknowledges that it's charging.
It used to do it only one or twice per day, but now it's doing it constantly.
I've already performed a factory reset and then a cache wipe, with no change.
Verizon confirms that it's happened to others, so it's not just me.
Is it possible to revert my DT2 back to Android 5.1.1?
Has anyone else here experienced this, or have any suggestions, before I tell Verizon to send me a new phone?
Thanks in advance.
Sounds like a hardware issue to me, especially if it did it prior to the update as well.
Sent from my DROID Turbo 2
imnuts said:
Sounds like a hardware issue to me, especially if it did it prior to the update as well.
Sent from my DROID Turbo 2
Click to expand...
Click to collapse
I should have mentioned, it never happened in 5.1.1.
yep, i'm having this issue as well since i updated to 6.0 three weeks ago. started about 3 days after the update, i plugged my phone in over night and i woke up to it dead. couldn't get it to charge worth anything. would only go to 4% and stop. using original charger. won't go into turbo charge. stopped by the store and picked another charger and a portable battery and used the pre-charge on the battery and it finally started charging again, but not at the turbo rate it should have. it drained the pre-charge and got to about 45%. plugged in in once i got home and it still didn't see turbo charge, took about 6 hours to finish charging. over the next few days it was still slow to charge and would randomly lock up and then reboot itself. a few days later i woke up to the phone almost dead again, even though it was plugged and showed charging all night.
did some research, found more people with the same issue. Lenovo/Moto and Verizon support all suggested put it in safe mode, then see if it still does then same thing when all the third party apps are disabled. did this and yes, it still charged slowly, and while plugged in it the battery was still discharging (percentage number was dropping... pretty quickly). the next idea was a factory reset. haven't done that one yet myself.
here is a page to one of the lenovo threads about. seems to be the main on there at this point .
https://forums.lenovo.com/t5/DROID-TURBO-2-by-Motorola/Turbo-2-won-t-charge/td-p/3261260
I just posted this thread in the general forum for the DT2. Wasn't sure if you'd tried this yet or not - but solved many issues for me.
http://forum.xda-developers.com/droid-turbo-2/general/cqatest-app-marshmallow-causes-issues-t3386929
I also had issues with my DT2 charging. After upgrading to MM, the quick charge was sporadic, and it wouldn't work. Then I had issues with the charging port in general. If i barley wiggled the cable it would not charge, or send files via a computer.
I went up to a local Verizon store, explained my issue, and i had a replacement phone in about 3 days. They ran a special test to test all of the hardware on my phone, and sure enough when it got to the last test, which was the usb port, it failed.
I received the replacement phone with MM already installed, and have not had any issues with the usb port...so far. LOL
I ended up sending my phone back to Motorola; just got it back and it's till got 6.0 on it. It repeated this showstopper behavior twice today. NOT HAPPY.

Charging problem since update to 7.0

Hi all Last night I had the OTA update to android 7.0 I am now having problems charging the phone with cable. I have it set so it makes a sound when you plug in and start charging. Since the update it makes the sound but then keeps doing it and keeps coming up on the screen fast charging. It keeps doing it over and over so you cant do anything with the phone while plugged in as it keeps coming up on the screen. It works fine if I put the fone on my cordless charger pad its fine.
Also keep getting a red line down the right side of the screen, sometimes for a few minutes sometimes for a few hours, this has been happening for a few weeks.
Any advise please
kjt57 said:
Hi all Last night I had the OTA update to android 7.0 I am now having problems charging the phone with cable. I have it set so it makes a sound when you plug in and start charging. Since the update it makes the sound but then keeps doing it and keeps coming up on the screen fast charging. It keeps doing it over and over so you cant do anything with the phone while plugged in as it keeps coming up on the screen. It works fine if I put the fone on my cordless charger pad its fine.
Also keep getting a red line down the right side of the screen, sometimes for a few minutes sometimes for a few hours, this has been happening for a few weeks.
Any advise please
Click to expand...
Click to collapse
Try a factory reset.
Before a factory reset, try clearing cache.
meyerweb said:
Before a factory reset, try clearing cache.
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Click to collapse
silly question but how do you clear the cache?
kjt57 said:
silly question but how do you clear the cache?
Click to expand...
Click to collapse
Turn off your phone, hold power + home + up button for 5-10sec then wait for recovery mode, use volume buttons to navigate then look for clear cache and press power button to clear cache.
Thanks cleared the cache, now seems to be charging fine.
kjt57 said:
Thanks cleared the cache, now seems to be charging fine.
Click to expand...
Click to collapse
Happy to hear that :good:
kjt57 said:
silly question but how do you clear the cache?
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Click to collapse
http://lmgtfy.com/?q=clear+cache+galaxy+s7
kjt57 said:
Hi all Last night I had the OTA update to android 7.0 I am now having problems charging the phone with cable. I have it set so it makes a sound when you plug in and start charging. Since the update it makes the sound but then keeps doing it and keeps coming up on the screen fast charging. It keeps doing it over and over so you cant do anything with the phone while plugged in as it keeps coming up on the screen. It works fine if I put the fone on my cordless charger pad its fine.
Also keep getting a red line down the right side of the screen, sometimes for a few minutes sometimes for a few hours, this has been happening for a few weeks.
Any advise please
Click to expand...
Click to collapse
Interesting... I have recently experienced the *exact same problem*, tried different cables, and I was almost about to give up to desperation and panic of assuming the charging/usb pin became faulty...
Now I'm seeing a bit of hope on it.. will try to reflash a stock rom from scratch (including wiping everything) and see if that helps me, too.
If it does, I think we're looking at a Nougat kernel fast-charging bug here, that may be affecting certain hw models...
I had an online chat with Samsung and they have told me to take it to a service centre for them to look at it. Luckily there is one 20 miles away so will take it in on my next day off.
They said they will do most repairs on same day and it is still under warranty.
kjt57 said:
I had an online chat with Samsung and they have told me to take it to a service centre for them to look at it. Luckily there is one 20 miles away so will take it in on my next day off.
They said they will do most repairs on same day and it is still under warranty.
Click to expand...
Click to collapse
Good luck :good:
Soufiansky said:
Good luck :good:
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Click to collapse
Don`t believe it took it to the shop he plugged it in and it charged fine. not sure if he used a fast charger or standard charger. He did say with android 7.o if you are charging with a fast charger and you use the phone it turns off fast charging and reverts to normal charge. But they are going to replace the screen because of the pink line down it and he said the charging port will be changed at the same time. Will be ready tomorrow, they did not have it in stock.
kjt57 said:
Don`t believe it took it to the shop he plugged it in and it charged fine. not sure if he used a fast charger or standard charger. He did say with android 7.o if you are charging with a fast charger and you use the phone it turns off fast charging and reverts to normal charge. But they are going to replace the screen because of the pink line down it and he said the charging port will be changed at the same time. Will be ready tomorrow, they did not have it in stock.
Click to expand...
Click to collapse
Lmao, well thats weird..

Restarts when plugged in every single time

I'm on Oreo beta 3 and starting the other day, every time I plug in to charge, the phone restarts. This happens every single time. I'm not sure if it's something I have installed that was updated via the play store but I've had beta 3 since it was released and never had this issue. Anyone have this issue? I do not wish to reset if it's something I can fix but I have no problems doing so. I just hope it's not a hardware issue. It charges fine but as soon as I log in for the first time, it restarts again so I just leave it alone to charge overnight.
I've tried multiple chargers and cables but still the same results. This happens also when I charge via a cable connected to a computer.
*edit tried safe mode and same thing happens... sigh... probably a hardware issue now... emailed support, hopefully i wont have to exchange...
gqukyo said:
I'm on Oreo beta 3 and starting the other day, every time I plug in to charge, the phone restarts. This happens every single time. I'm not sure if it's something I have installed that was updated via the play store but I've had beta 3 since it was released and never had this issue. Anyone have this issue? I do not wish to reset if it's something I can fix but I have no problems doing so. I just hope it's not a hardware issue. It charges fine but as soon as I log in for the first time, it restarts again so I just leave it alone to charge overnight.
I've tried multiple chargers and cables but still the same results. This happens also when I charge via a cable connected to a computer.
Click to expand...
Click to collapse
I'm not seeing this issue on B3.
I've been on it since day 1.
gqukyo said:
I'm on Oreo beta 3 and starting the other day, every time I plug in to charge, the phone restarts. This happens every single time. I'm not sure if it's something I have installed that was updated via the play store but I've had beta 3 since it was released and never had this issue. Anyone have this issue? I do not wish to reset if it's something I can fix but I have no problems doing so. I just hope it's not a hardware issue. It charges fine but as soon as I log in for the first time, it restarts again so I just leave it alone to charge overnight.
I've tried multiple chargers and cables but still the same results. This happens also when I charge via a cable connected to a computer.
*edit tried safe mode and same thing happens... sigh... probably a hardware issue now... emailed support, hopefully i wont have to exchange...
Click to expand...
Click to collapse
You didn't really give too much information here...
Let's start simple...
I see you mentioned OB3...
Rooted? Magisk?
Mods? Installed apps requiring root?
Next...
Unexplained other funky behavior?
Sent from my PH-1 using Tapatalk
No need, it was bone stock. Support just told me to reset which I did and that fixed it. Sucks that I had to reset but whatever's. At least the phone can charge now without restarting.

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